Niamh Hogan, PALS Manager, UL Hospitals Group on the best thing about the job

"We work as part of a team that is passionate about enhancing the patient’s experience in the hospital in a meaningful way and the best thing about this job is that we are all working with a common goal of supporting our patients in whatever capacity we can." Niamh Hogan is a PALS Manager in Ennis Hospital, Nenagh Hospital and University Hospital Limerick. She works as part of a team of six PALS managers across UL Hospitals Group.
The Patient Advocacy and Liaison Service (PALS) team act as a point of contact between patients, their families/carers and the hospital. The service is available in University Hospital Limerick, Ennis Hospital, Nenagh Hospital, Croom Orthopaedic Hospital and University Maternity Hospital Limerick. If you have concerns about any aspect of your care or service, we advise you to speak to the person in charge of the area as they are best placed to address your concerns as quickly as possible. If you feel that your concerns have not been addressed or if you would like the support of an advocate our PALS team can assist you.
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