@@TristanSchaaf Non deterministic bugs are the most annoying thing in the world as a developer - right next to testers who don't precisely detail everything they did before they witnessed one.
@@pixel_arc8550 pretty sure most tech people aren’t that much of a dick to people that that’s their most common sentence. You might have some anger management issues if that’s the case for you.
@@radicalxedward8047 No, I dont say that, its just an exagerration (probably spelled wrong, not a native) of what I think. I dont fix peoples stuff as a job, Im just the only guy in my family and among my friends who hast a clue about tech. And when I get called to disconnect and reconnect to a Wifi network, thats on my balls. I of course would never say that out loud, thanks for the concern, but I am a pretty calm person.
As someone with over 20 years in test/QA I’ve sure heard it enough times, and even seen it to be true, which lead to us comparing differences between systems and configurations and found the source of a bug. But most often it was due to the dev not following the repro steps.
To be honest it is the same for us auto techs, if you bring in your car and i cannot duplicate the problem, its basically works for me and you get charged diagnosis time.
I hope you do more of this type of video. Especially with the graphics card shortage, knowing a few options to fix dead or misbehaving cards is a great community service.
The shutting down with no bluescreen definitely sounds like a power supply issue. Edit: i guess it did bluescreen, only heard Jay say it, didn't see it.
I've never been more satisfied with a channel than yours. I always learn new things and many of the trouble shooting steps I have and programs I have are at your recommendation. Your passion for keeping your subscribers well informed is barn none the best out there. I'm only a recent subscriber but man I don't know what I'd do without your videos.
Yeah, in the case for most 80 plus rated psus, just cleaning the inside can fix most problems those things have. Got a corsair VS550 that I got for free because for some reason an ant decided to chill on the underside of the board. Removing the ant fixed the psu and it has been working solid for a year now.
Another sound piece of troubleshooting advice - Just because someone else says they've already tried things you would normally do in your assessment, don't skip doing those things yourself. The reason whatever you're fixing is in your hands is because the other guy couldn't fix it.
Yeah if he was sensible he'd send the card to Louis not the ender of hardware Jay *insert picture of Jay with torch and heatgun pointed at graphics card here*
my tip goes: always check the psu and psu connections, I had so much trouble because the gpu just turned off the display and went full fan speed, and I never suspected it would be the psu since I thought it would turn off instead of going full speed
I know this is an old video but I had a similar issue recently and my problem was actually a failing power supply extension cable. It took me 6 months to trouble shoot because it affected one gpu worse than another leading me to think it was a faulty gpu like this video.
Seriously was this legit? What is the most common problem? its power! why wouldn't you do something about that before you sent it to somebody saying it doesn't work? The capacitors could be bad whiney coils etc. The first thing you do is replace the power supply when you have this type of issue not the video card, or at least test a new one am I right?
fans going to full speed is a safety measure if the GPU crashes or something the normal sensors and fan curves can stop working so the fans just go full speed since they have no clue what the GPU is actually doing or how much cooling it needs
A couple of suggestions for Command prompt proficiency: - If you are in explorer, you can just write "cmd" in the address bar and it will open a Command Prompt in the folder you were in (way quicker than opening one and cd-ing your way) - If you press TAB it will autocomplete based on what you have written and the files in the folder. In your case you could have gone "n -6 1" and it would have filled the rest of the line with the correct names, as nvflash was the only file starting with n, and the bios image what the only one starting with 1. This allows you to avoid changing the name of the room (and using names that are easier but have less valuable information). Also, if more files match what you have written, pressing TAB multiple times will rotate among them.
Jay, thank you. Seriously, my brother and I could not figure out what was wrong with my graphics card until he watched your video. after 2 months of crashing 15+ times a day trying to game, all I needed was to use DDU. Everything pointed towards my card failing, except this one final fix. Much love and thank you again.
I mean, I get hat a lot of the time working as tech support. Person having problems: "My computer doesn't work." Me: "All right, show me what doesn't work." Person having problems: *Does the thing that they claim doesn't work* "Oh, it works now. Probably because you were standing there looking at it." Me: "Okay. Hope it keeps working. Call us again if you need help. Have a good day."
This just shows that Jay is one of the few good honest people out there. Traded the card nothing was wrong so he's gonna send it back and be fine with the guy keeping the other one.
I miss content like this on a large scale. Genuine teaching from a more or less experienced pro- er.. Dude just sharing good advice for fixing problems the every day gamer could run into. Maybe YT isn't giving me enough because I'm not looking for it, but thank you for sharing anyway Jay.
@@grimfist79 @ThatsbullShark didn't say he fixed anything, they said he showed how to fix potential issues. Sounds like you just want to hate for the sake of hate.
I've been seeing this video in my recommendations for a couple of days. I was having similar problems with my GPU, when i tried to play some games, the FPS were really bad. I switched memories, checked some stuff, i was about to send it tomorrow to a repair center in order to get a diagnostic but man, i decided to watch this video today, cleared the drives with DDU and reinstalled. Man, the problem is fixed. Jay, you just saved me 50 dollars, gas and the time i was going to be offline. Thank you.
That might actually be the problem. Had the same issue when i upgraded from a gtx 770 to a 1080ti. The card issucking so much power it made the pc reboot. Obviously only when it was under load. I then set my powertarget to 60 perc and it worked,thats when i knew it was the psu lol
Whats wrong with UserBenchmark for the uninitiated? Edit: I remember now, that was the crazy intel fanboy that said that it was much better than it actually is.
@@THEpicND It has it's very niche uses (like comparing one Intel CPU to another), but it heavily favors Intel in all things CPUs. They wholeheartedly recommend a 9600K over a 12-core Ryzen.
@@THEpicND cpu.userbenchmark.com/Compare/Intel-Core-i3-9100F-vs-AMD-Ryzen-9-3900X/4054vs4044 Look at that travesty. They're saying a 9100f is almost on par with 3900x in games and the 3900x is "2% better in games" lol
You can boot straight to safe mode by hitting start > typing msconfig > clicking boot and check safe boot. Also, an option in DDU that you can temporarily disable windows updates so it doesnt try to install an old driver version upon entering windows. (Bottom of the options menu).
Problem is, when we can't enter windows it's kind of impossible to enter safe mode, or I just don't know yet, previously we just have to press f8 to enter safe mode without enter windows first, so its easy to do ddu when we have problem with graphics driver crashing. For now I just do fresh install,
I had a similar issue when only playing an extremely taxing game. It was actually just a loose +2 PCI power connector. So it was only running into issues when needing absolutely all of the power available. It might not be the PSU itself.
@@grimfist79 What we can take away from this video and the following discussion is a diagnostic plan of attack . Respectfully , there's always something to be gleaned from every experience .
This is one of those situations when he SHOULD have sent the whole tower to you so you could properly diagnose what the issue was. But not everyone has multiple computers to do that with.
@@Nighterlev for a company yes.. for a normal person, no.. it's anywhere from 100-150 dollars depending on which shipping company you use, and whether you want ground or air, size, weight, insurance, etc.
@@Nighterlev It cost me $30 to ship a _keyboard_ when mine died while under warranty, I have no idea where you're getting that number for a whole tower.
@@Nighterlev You're not even close lol also the average pc is 20-30 lbs. The guy had a custom loop. You're talking probably 50 lbs. Then you're going to need suitable packaging to protect everything especially being water-cooled. You must be pretty young and have never shipped something. The insurance alone is going to cost over 30
DDU has safemode in the options, That needs to be ticked, Then it will reboot into safemode for you, Then when its all done and reloads the pc again, It will load into normal windows right after.
As an auto mechanic I know exactly what you're dealing with lol, literally like you said sometimes stuff like this happens and its super frustrating when you can't replicate peoples issues no matter what you do.
That's actually so common with cars, specially 2006-latest, older cars are much easier to troubleshoot, less electrical features, diesels been almost same tho
I call them '3 monkeys' errors. Didn't see it, didn't hear it, thus, can't explain how to fix it, because I'm ignorant to one of the factors involved that's causing it. Calling it that also reminds me not to assume URE the way other people do unless I've seen the issue directly or heard a detailed enough description to explicitly place the cause. I've literally had to go through projects using different fonts after exporting the code as a .txt to find the error before. Trying to be learning support to hobby devs/home learners can be quite the experience. Yes, you coded it correctly, but the font your IDE was using apparently meant you missed the capital I(i) being an l(L) after a mistype.
Good video. As an automotive driveability and electrical technician you did the right thing by not touching the water block before checking the card. Any time you’re troubleshooting anything the first step is to verify the complaint and see how you can reproduce it. Also I never mess with wiring or connectors and disturb things as little as possible when looking for the problem. Just slightly moving a harness or a connector can make the problem go away for a considerable amount of time. If you suspect a connector having an issue then test on both sides of it without disconnecting it as something like a fretted terminal can temporarily be fixed by just unplugging and plugging a terminal back together. One of the biggest lessons to learn in diagnosing things is that you usually can’t diagnose a problem that doesn’t exist at the time. It’s funny because the local parts store with their cheap pocket code reader has a lot of people thinking you can plug something into their car and it just tells you exactly what’s wrong with it. 😂 Being a good diagnostician in any field requires a certain way of thinking and following a process.
My friend had problem like this, idling was okey, randomly crashing in games. problem was faulty power connector. Contactors were black from bad connection.
Dear Jay, I want to thank you for showing off the driver uninstall. i just used it for a possible failed driver update. it helped simmingly. It also worked.
Yup PSU is what I thought. Had this same issue when I got Gtx 1080 sli on my old hx1000w, going to ax1200i fixed the crashing. He should try ddu first of course.
Doesn't do high powered benchmarks. Bluescreens and reboots. Works fine with older card. Yeah its almost certainly something to do with power delivery.
This video saved me a lot of money. For the past 2 months, I would constantly crash in Destiny 2 and theHunter: Call of the Wild. Destiny 2 would give me "Broccoli" errors, and from a conversation with theHunter devs, crash reports would say that it was showing "DeviceRemoved". I downloaded DDU, wiped all drivers, and now everything is working fine again. Really not in a position to replace my 1080 Ti just yet. Hopefully this will buy me some time until I'm ready to build a new rig. Thanks Jay!
Doesn't let you run it as administrator though. If you need it to run as admin, in Win 10, go to File > Open Windows Powershell > Open Windows Powershell as administrator.
That’s what I was thinking, maybe the card spikes and hits the power limit and the PSU taps out...but then it wouldn’t reboot the system would it? Wouldn’t the computer just shut off immediately if it exceeded its power limit? The moment the GPU is issued a workload it just simply says nope. It could maybe be the motherboard, but then if the slot was defective then his other card wouldn’t have worked neither. I think Jay might have it right, it’s a software issue
So glad you made this video, just yesterday i woke up to my 2ed monitor not displaying anything and my GPU at 100% load at idle, turned out to be an old GPU driver conflicting with a windows update that happened when i was sleeping. Saved me from going and dropping close to $1k on a newer better GPU and throwing this perfectly good one out.
as someone who has worked in customer support, 99% of customers have always done everything humanly possible to troubleshoot if you ask them. so even if jay did ask, he probably got a "yes" as response ^^ i had someone who had "tried everything" to get wifi working on their phone like connecting to different networks, resetting network settings (i think they even claimed factory reset) when talking to them. the problem was that they had accidentally turned off their wifi by clicking it in the drop down menu.
Maybe have him check his power supply. I had that issue when I was using an older power supply because it couldn’t supply the power fast enough, the sine waves were too long apparently to react fast enough for the new cards? Corsairs information at least
@@smeuchel nah I think its safer to say with computers. We just got the telephone last month don't ya know? on a serious note, scammer still believe that people in North Dakota don't have computers and we are on a party line system still.
Seeing this video 3 years later... helped me out a lot believe it or not but been having GPU shutdown issues similar to this GPU symptoms and finally with testing and using apps in this vid helped me to discover a faulty power port on my PSU.... all that being said now it seems fixed but I already ordered a 4060 so I have a spare 3060...
Yah so a much FASTER way to enter Safe Mode is just to type "system con" into the search bar and click on system configuration app and then the boot tab and select safe boot...
10:40 Jay it was part of fighting to power boot duration to make startup shorter and shorter. Don’t you remember how long startup used to take before windows 7 and obviously before SSDs too but decreasing the wait times during startup definitely helps too
@@lance9421 Exactly, also in the video they ran at stock settings, who knows how much power the owner draws with OC settings. And most likely they used a better PSU in the video too, as correct usage of two cables instead of one piggy backed cable. Many ways it could fail on power consumption.
Not sure how I missed this video but just now saw it. Thanks for this one. This is, by far, my favorite type of content. Though I might not experience exactly the same problem, it is useful to observe others trouble shooting.
Oh ffs, tell him to check his Reliabilty History, go back a few weeks to when his card was installed, find the crashes and get a clue as to what is triggering the crashes before doing ANY of this. Could be anything.
Quick tips. If you type cmd and hit enter in the path bar it opens directly to that location. You can also LShift + right click in the folder to open WSL or Powershell to that location as well.
I ran into bios issues when i built my step daughters computer with a card off ebay. Ad said lightly used but it turned out to have a mining bios and i had to reflash the stock bios in order to get the drivers to install.
Lol, this is the second time this has happened with this channel but I was just looking to fix a 1060 I have laying around that was working fine until I tried to change from hdmi to displayport when I got a new monitor, so thanks and nice timing on the video. I’m going to uninstall drivers since I believe that is the third or fourth card I’ve had in this system in a while. I will let you all know how that goes :)
Jay, i thought you knew about this, but there was a big nvidia driver problem that caused many 1080Ti cards to crash just like this card. Nvidia patched that problem with a hotfix and the latest drivers don't have that problem anymore. The owner probably didn't update drivers before sending you the card.
i dont know about that. A driver update is almost always the 1st thing people do/learn about when coming across a videocard problem. So i dont think that's the case unless the owner did not even try to solve the problem.
I love these trouble shooting videos Jay. I either learn something new, or my trouble shooting approach is confirmed because you did what I have done to try and solve problems.
@@MultiTastic It does seem like the problem may be related to when the GPU communicates with his hardware rather than the GPU being a dud all around like you say. But maybe he couldn't afford or it didn't financially make sense to send his whole system, even though that would have been preferable. Jay made sure the card worked and sent him another one so if they still have problems now hopefully they will send the whole unit in.
My first though watching this, after seeing the card work fine... Did he give his power supply specs? It sounds to me like his PSU is underpowered for that card.
Resetting windows solved all my crashing issues with my 1080ti recently and it's been working fine ever since. Re-downloading drivers was also recommended by techs in my city as well!
I had a older 1650 super before I bought a 2070 super... so within the first day of using the newer 2070 super I noticed any game I played or any benchmark I used would NOT work, it would keep crashing back to desktop this thing was driving me crazy. I really thought the guy that sold me the 2070 super sold me a bad card... well after 3 days of trying to figure it out, come to find out I had my gpu over clocked TOO MUCH... I turned the over clock down and everything worked as it should... had no more crash to desktop had no more crashes period.. so I would of thought that could of been an issue as well idk... but love the videos Jay appreciate them all.. be safe bud.
I couldn’t have come across this video of yours at the perfect time and also most ironic. I currently have an MSI card Rx 5700 XT and my buddy just scored me a gigabyte nvidia 3060 ti for msrp ! I was curious about how to remove the drivers of my old card. Now I will know how to do that when my new card comes in. Love your videos man
Just now watching this time 3:43 based on what you have said thus far I am guessing it is a cooling issue. When a "quick" load is placed on it temp spikes, crash. It is possible his PSU could be the problem. Lets see. Well at 11:30 the card has been declared working fine. You the BOSS, still could be the PSU. Thanks Jay, Be happy, be safe
Same happened to me with my 3570k back in the day. Ran it 4.6ghz every day I owned it and then it suddenly started crashing. Resetting the bios fixed it so I dialed in a new OC of 4.5ghz at a lower voltage and everything was smooth.
Jay... I've had an issue with my GPU that I've extensively troubleshot and have only found a work around. Long story short I have a Sapphire 5700xt Nitro+ that will randomly crash in 3D applications if I allow my GPU to use more than 150 watts. Using the power slider within wattman, if I set it to -34% it will cap my GPU power draw to a max 150 watts. Doing this allows to me to play any and all games for unlimited amounts of time, no crashing. If I allow my GPU to operate anywhere above 150watts, at some point it WILL hard reset my PC. It doesn't matter what game or benchmark tool being used and the PC will crash from anywhere between 5 minutes up to 2+hours of gaming/benchmark loops. I've used a fresh copy OS install, many different driver versions, I ran memtests testing each stick at a time and in different configurations, tried switching PCIe slots, I bought a new CPU (just an upgrade not for troubleshooting), I bought a new PSU, I've tested with no USB ports occupied, I've tested with different hard drives, tried different monitors, different display cables. Many many many many many many many tests later I eventually figured out that 150W is the limit to avoid crashes. Mind you the card didn't always behave like this. Over time the crashes got more and more frequent, to where I was crashing multiple times during gaming sessions. The only thing I'm left with is that it's the GPU somehow, or my motherboard is somehow failing at some point. I was going to upgrade to a 6800xt but as we've come to find out they're hard to come by.
Yeah I've never understood that. Do people really have nothing better to do than sit around hitting refresh waiting for youtubers to upload just so they can say they saw it first? Don't these people have jobs?
Hey Jay ! Another way get to safe mode is "msconfig" open up the run cmd and type msconfig and go to boot there options to boot safe mode. Don't have to go the long way
yeah, maybe it will work for the guy now, for some weird ass reason, and if not he can switch the bios switch, no harm done.. it was just a tutorial, he wanted to make a video out of this card..
Thank you for the tip with using DDU. I cloned my boot drive recently after switching to Ryzen CPU, and suddenly Overwatch was hitching and microstuttering like crazy (and only that game had the problem) and this was the one thing that fixed it entirely.
I found your channel to be amazingly helpful in building my very first PC. I didn't even know a RAM from a DDR and had never heard of SATA so as you can imagine I watched a LOT of your videos over the last year to catch up as I saved up! anyway, thank you for the extremely helpful content here's a link to my PC build: ruclips.net/video/Yhhfz7eTOtg/видео.html
I've solved a lot of problems in the past on other peoples PCs by doing exactly what Jay is doing. I've even gone into regedit to make sure nothing remained of the old programs. A clean re-install can solve a lot of problems! As with any trouble shooting do the easiest and least expensive stuff first! Like checking to see if you have the PC plugged in and monitor hooked up!
"It's not crashing. Which sucks." This is literally the only situation I can imagine in which this quote makes perfect sense.
Most annoying comment I could write or receive when I was a test engineer "Cannot reproduce"
This also applies to uninterested people watching motorsport
@@TristanSchaaf Non deterministic bugs are the most annoying thing in the world as a developer - right next to testers who don't precisely detail everything they did before they witnessed one.
If it works and you don't know why. Me no likeie.
Trying to wreck your car in Burnout Paradise but you keep getting Driveaways.
“It works for me.”
The most common sentence for anyone who fixes tech stuff for people lol.
Or "How are you so dumb to not figure this out, I've told you this a million times, do you think my time is worth nothing?!"
@@pixel_arc8550 pretty sure most tech people aren’t that much of a dick to people that that’s their most common sentence.
You might have some anger management issues if that’s the case for you.
@@radicalxedward8047 No, I dont say that, its just an exagerration (probably spelled wrong, not a native) of what I think. I dont fix peoples stuff as a job, Im just the only guy in my family and among my friends who hast a clue about tech. And when I get called to disconnect and reconnect to a Wifi network, thats on my balls. I of course would never say that out loud, thanks for the concern, but I am a pretty calm person.
As someone with over 20 years in test/QA I’ve sure heard it enough times, and even seen it to be true, which lead to us comparing differences between systems and configurations and found the source of a bug. But most often it was due to the dev not following the repro steps.
To be honest it is the same for us auto techs, if you bring in your car and i cannot duplicate the problem, its basically works for me and you get charged diagnosis time.
I hope you do more of this type of video. Especially with the graphics card shortage, knowing a few options to fix dead or misbehaving cards is a great community service.
Sounds like a power issue / power supply or cables.
Yup that's my thought
Yup. Older card uses less power, works fine. 1080 Ti uses more power, crashes.
The shutting down with no bluescreen definitely sounds like a power supply issue. Edit: i guess it did bluescreen, only heard Jay say it, didn't see it.
@@KriminalKat it bluescreened on the guys video.
@@KriminalKat clearly someone didn't watch the video first
"Whats different with his system.."
Well, I'd hope he has a case
Was thinking that too.
Case or PSU might do something with the card.
Also difference in driver version, motherboard and cpu?
I've never been more satisfied with a channel than yours. I always learn new things and many of the trouble shooting steps I have and programs I have are at your recommendation. Your passion for keeping your subscribers well informed is barn none the best out there. I'm only a recent subscriber but man I don't know what I'd do without your videos.
General advice for all troubleshooting - always do the easy thing first.
And least invasive to most invasive. They don’t always align with each other though.
Yeah, in the case for most 80 plus rated psus, just cleaning the inside can fix most problems those things have.
Got a corsair VS550 that I got for free because for some reason an ant decided to chill on the underside of the board. Removing the ant fixed the psu and it has been working solid for a year now.
Another sound piece of troubleshooting advice - Just because someone else says they've already tried things you would normally do in your assessment, don't skip doing those things yourself. The reason whatever you're fixing is in your hands is because the other guy couldn't fix it.
@@jabinstateresa the VS550 is garbage, you will eventually have a explosion grade failure.
Ha yes, pretty amazed that wasn't done before this tbh. Which seems almost planned. :)
The viewer was just hoping Jay was going to trigger Louis Rossman again.
Yeah if he was sensible he'd send the card to Louis not the ender of hardware Jay *insert picture of Jay with torch and heatgun pointed at graphics card here*
Deepfry the gpu with flammable liquids 😂😂🔥🔥💥💥💥
my tip goes: always check the psu and psu connections, I had so much trouble because the gpu just turned off the display and went full fan speed, and I never suspected it would be the psu since I thought it would turn off instead of going full speed
yuuup every time I've had an issue like the one described it has always been the PSU lol
I know this is an old video but I had a similar issue recently and my problem was actually a failing power supply extension cable. It took me 6 months to trouble shoot because it affected one gpu worse than another leading me to think it was a faulty gpu like this video.
Seriously was this legit? What is the most common problem? its power! why wouldn't you do something about that before you sent it to somebody saying it doesn't work? The capacitors could be bad whiney coils etc. The first thing you do is replace the power supply when you have this type of issue not the video card, or at least test a new one am I right?
fans going to full speed is a safety measure if the GPU crashes or something the normal sensors and fan curves can stop working so the fans just go full speed since they have no clue what the GPU is actually doing or how much cooling it needs
Same for me, I noticed in GPU-Z my 12V rail was delivering 13.2V
yeah jay you do realise that everybody is going to send you broken stuff now to fix XD
It's content for him. Win win situation !!!☺
I'm waiting for the HP series. I have two pos hps.😭
ad and sponsorships per video and they're semi quick to do.
I'm gonna send him my life :D
Maybe he can fix it
@@TwilightWolf032 That’s good idea, send him the Election to fix....
A couple of suggestions for Command prompt proficiency:
- If you are in explorer, you can just write "cmd" in the address bar and it will open a Command Prompt in the folder you were in (way quicker than opening one and cd-ing your way)
- If you press TAB it will autocomplete based on what you have written and the files in the folder. In your case you could have gone "n -6 1" and it would have filled the rest of the line with the correct names, as nvflash was the only file starting with n, and the bios image what the only one starting with 1. This allows you to avoid changing the name of the room (and using names that are easier but have less valuable information). Also, if more files match what you have written, pressing TAB multiple times will rotate among them.
Jay, thank you. Seriously, my brother and I could not figure out what was wrong with my graphics card until he watched your video. after 2 months of crashing 15+ times a day trying to game, all I needed was to use DDU. Everything pointed towards my card failing, except this one final fix. Much love and thank you again.
How to fix your computer parts:
Let jay hold it
How to break your pc parts: *let Linus Tech Tips hold it*
@@ZeroHourProductions407 true there
I mean, I get hat a lot of the time working as tech support.
Person having problems: "My computer doesn't work."
Me: "All right, show me what doesn't work."
Person having problems: *Does the thing that they claim doesn't work* "Oh, it works now. Probably because you were standing there looking at it."
Me: "Okay. Hope it keeps working. Call us again if you need help. Have a good day."
This just shows that Jay is one of the few good honest people out there. Traded the card nothing was wrong so he's gonna send it back and be fine with the guy keeping the other one.
I miss content like this on a large scale. Genuine teaching from a more or less experienced pro- er.. Dude just sharing good advice for fixing problems the every day gamer could run into. Maybe YT isn't giving me enough because I'm not looking for it, but thank you for sharing anyway Jay.
What has he fixed? The card is fine. It is most likely other guy's PSU, which was not even mentioned as possibility. This is actually disappointing.
@@grimfist79 @ThatsbullShark didn't say he fixed anything, they said he showed how to fix potential issues. Sounds like you just want to hate for the sake of hate.
Dis he try leaving it in a bowl of Ifixit overnight?
Where IFixIt ninjas come and repair it.
@@Shaxuul maybe he shoulda left it at the window so the ifixit special forces will retrieve it
Just an idea: It could also be the PSU.
totally agree, had this exact problem solved by buying a new psu
My thoughts exactly power supply related issue
@John Jenkins pretty good it lasted 10 years
Faulty cord?
First thing that I would suspect.
I've been seeing this video in my recommendations for a couple of days. I was having similar problems with my GPU, when i tried to play some games, the FPS were really bad. I switched memories, checked some stuff, i was about to send it tomorrow to a repair center in order to get a diagnostic but man, i decided to watch this video today, cleared the drives with DDU and reinstalled. Man, the problem is fixed.
Jay, you just saved me 50 dollars, gas and the time i was going to be offline. Thank you.
Bad PSU? Since he doesn't have problems with the older card which is using less POWAH
His card needs more POWEH BABY.
My buddy had the same problem. I found out later that on his MSI motherboard it was the “Game boost” in the bios that was causing the crashes.
That might actually be the problem. Had the same issue when i upgraded from a gtx 770 to a 1080ti. The card issucking so much power it made the pc reboot. Obviously only when it was under load. I then set my powertarget to 60 perc and it worked,thats when i knew it was the psu lol
@@wundo9372 Do you think you could explain that for a noob? My graphics card also has a "gamer mode" But will that lead to crashing?
Just because it's older doesn't mean it uses less power. But yeah, probably the psu.
"The only reason i'll use UserBenchmark is because it crashes"
ok i'm fine with that
Whats wrong with UserBenchmark for the uninitiated?
Edit: I remember now, that was the crazy intel fanboy that said that it was much better than it actually is.
@@THEpicND I've heard it has very biased performance numbers.
@@joshjlmgproductions3313 yes I edited my comment right as you posted that 😂
@@THEpicND It has it's very niche uses (like comparing one Intel CPU to another), but it heavily favors Intel in all things CPUs. They wholeheartedly recommend a 9600K over a 12-core Ryzen.
@@THEpicND cpu.userbenchmark.com/Compare/Intel-Core-i3-9100F-vs-AMD-Ryzen-9-3900X/4054vs4044
Look at that travesty. They're saying a 9100f is almost on par with 3900x in games and the 3900x is "2% better in games" lol
For Jay: DDU has an option for Windows to NOT automatically install drivers after cleaning.
the DDU instructions still say to disable all network connections anyway
Would be nice if that option ever worked
You can boot straight to safe mode by hitting start > typing msconfig > clicking boot and check safe boot.
Also, an option in DDU that you can temporarily disable windows updates so it doesnt try to install an old driver version upon entering windows. (Bottom of the options menu).
Problem is, when we can't enter windows it's kind of impossible to enter safe mode, or I just don't know yet, previously we just have to press f8 to enter safe mode without enter windows first, so its easy to do ddu when we have problem with graphics driver crashing. For now I just do fresh install,
I Would bet 100 dollars that his power supply is defective.
I thought that too...
I had a similar issue when only playing an extremely taxing game.
It was actually just a loose +2 PCI power connector. So it was only running into issues when needing absolutely all of the power available.
It might not be the PSU itself.
me too!
lol
Stick with Seasonic or Superflower OEM and no trouble
Yup.
Would love to see follow up from owner of the card after he received it back.
Exactly. Otherwise what's the point of this video lol.
@@davidepannone6021 for me, trying to learn how to fix gpus
@@evengraintech1397 what has he actually fixed? The card was working fine at 1st boot.
@@grimfist79 I just looked up "how to fix gpus" and this came up
@@grimfist79 What we can take away from this video and the following discussion is a diagnostic plan of attack . Respectfully , there's always something to be gleaned from every experience .
Well sounds like he needs to double check his power supply see if it's giving him proper voltages. Also check the cables see if they are dead.
That is the first thing that popped in my head went things went smooth.
No iFixit Advert? This video isn’t good enough!
sad
well, I guess he technically didn't fix it, so...
I totally agree.
Damnit Jay! 🤨
Falling standards!
Somebody needs to fix the video with IFIXIT!!
"msconfig" from the run line gives you several options including booting into safe mode and specific line items for what starts with windows, etc.
This is one of those situations when he SHOULD have sent the whole tower to you so you could properly diagnose what the issue was. But not everyone has multiple computers to do that with.
it probably would have cost 200 dollars to do that.
@@Nighterlev for a company yes.. for a normal person, no.. it's anywhere from 100-150 dollars depending on which shipping company you use, and whether you want ground or air, size, weight, insurance, etc.
I kind of agree. Tough to do that though when it's your only machine.
@@Nighterlev It cost me $30 to ship a _keyboard_ when mine died while under warranty, I have no idea where you're getting that number for a whole tower.
@@Nighterlev You're not even close lol also the average pc is 20-30 lbs. The guy had a custom loop. You're talking probably 50 lbs. Then you're going to need suitable packaging to protect everything especially being water-cooled. You must be pretty young and have never shipped something. The insurance alone is going to cost over 30
DDU has safemode in the options, That needs to be ticked, Then it will reboot into safemode for you, Then when its all done and reloads the pc again, It will load into normal windows right after.
Good tip!
Would you need to run it in normal windows to tick this option?
thought everyone knew this LOL
this is easy mode. i use ddu to get to safe mode for any reason i need safe mode for
@@jimsinnovations2737 Is that a yes?
As an auto mechanic I know exactly what you're dealing with lol, literally like you said sometimes stuff like this happens and its super frustrating when you can't replicate peoples issues no matter what you do.
That's actually so common with cars, specially 2006-latest, older cars are much easier to troubleshoot, less electrical features, diesels been almost same tho
When there's a software bug at my work that the person who reported it can't repro in front of me, I call those Michigan J. Frog bugs.
Now there's a reference I wasn't expecting. Nice.
I call them '3 monkeys' errors.
Didn't see it, didn't hear it, thus, can't explain how to fix it, because I'm ignorant to one of the factors involved that's causing it.
Calling it that also reminds me not to assume URE the way other people do unless I've seen the issue directly or heard a detailed enough description to explicitly place the cause.
I've literally had to go through projects using different fonts after exporting the code as a .txt to find the error before. Trying to be learning support to hobby devs/home learners can be quite the experience.
Yes, you coded it correctly, but the font your IDE was using apparently meant you missed the capital I(i) being an l(L) after a mistype.
Hahaha, I've had some of these
Yes, it's always better to wait for a production bug report.
4:05
"he did every step wrong on the way here"
thats some words of wisdom, yet here is one of the most popular youtube channels of today :D
What did he do wrong? I'm curious.
@@AryaCashOut he didn't plug in the monitor, no power on the card
@@deansmith4752 or the pc power cable
Good video. As an automotive driveability and electrical technician you did the right thing by not touching the water block before checking the card. Any time you’re troubleshooting anything the first step is to verify the complaint and see how you can reproduce it. Also I never mess with wiring or connectors and disturb things as little as possible when looking for the problem. Just slightly moving a harness or a connector can make the problem go away for a considerable amount of time. If you suspect a connector having an issue then test on both sides of it without disconnecting it as something like a fretted terminal can temporarily be fixed by just unplugging and plugging a terminal back together. One of the biggest lessons to learn in diagnosing things is that you usually can’t diagnose a problem that doesn’t exist at the time. It’s funny because the local parts store with their cheap pocket code reader has a lot of people thinking you can plug something into their car and it just tells you exactly what’s wrong with it. 😂 Being a good diagnostician in any field requires a certain way of thinking and following a process.
Sounds like a PSU issue. I've had the same thing a few years back when I went from a GTX 750ti to a GTX 970.
EXACTLY!
Yup i had same problem few years back
Happened to me last year, my radeon VII spiked under certin loads and it would restart
same for me..happened last week and i bought a corsair650w and prob solved
@@legrowshow6155 that's what I bought as well. The CV650. Great little PSU
My friend had problem like this, idling was okey, randomly crashing in games. problem was faulty power connector. Contactors were black from bad connection.
Similar issue and similar fix. Took me forever to figure it out.
Dear Jay,
I want to thank you for showing off the driver uninstall. i just used it for a possible failed driver update.
it helped simmingly. It also worked.
Would you also repair a 1000$ limited edition Motherboard someone who's absolutely not Kyle from Bitwit bricked?
XD
😂😂😂
Wait... video link?
@@sneezyrider1 youtube @bitwit his most recent video.
@@sneezyrider1 ruclips.net/video/gUF0aLzmOrc/видео.html
PSU was the 1st thing I thought about
Jayz: BIOS UPDATE, CORRUPTED DRIVERS
EXACTLY!
I have no idea why did he totally "offsided" the hardware portion of possibility?
I agree. A bad psu could be the issue, especially if it happens a peaks. So i would bet it is psu aswell :)
exactly what i thought BSOD as it ramps the gpu clocks to me is a power supply issue
corrupt bad drivers IMO would run but very bad
Yup PSU is what I thought. Had this same issue when I got Gtx 1080 sli on my old hx1000w, going to ax1200i fixed the crashing. He should try ddu first of course.
Doesn't do high powered benchmarks. Bluescreens and reboots. Works fine with older card.
Yeah its almost certainly something to do with power delivery.
This video saved me a lot of money. For the past 2 months, I would constantly crash in Destiny 2 and theHunter: Call of the Wild. Destiny 2 would give me "Broccoli" errors, and from a conversation with theHunter devs, crash reports would say that it was showing "DeviceRemoved". I downloaded DDU, wiped all drivers, and now everything is working fine again. Really not in a position to replace my 1080 Ti just yet. Hopefully this will buy me some time until I'm ready to build a new rig. Thanks Jay!
My thought is the Power Supply...
I was more focused on his wallpaper rather than the test itself, indeed a man of culture. 8:29
Narita Dogfight and an FD. Perfect combo.
i know not everyone is a computer tech, but it never ceases to amaze me when people don't do basics in way of trouble-shooting
Sounds like homie has a PSU issue to me
psu issue would not blue screen would insta reboot
@@M0nsterRipper only if it's OCP kicking in, Vdroop will cause BSODs
Came here to say this, PSU could be unable to push the current the card is requiring and the card is crashing the test.
@@stoneymahoney9106 i had psu that ocp kick in and it did just that , closed all the pc and restated with out blue screen
Ok Simpsons fan
Power Supply, older card doesnt draw as much, his psu is starting to fail. causes all these issues.
yup my thoughts too. Had it on an old GTX275 (so much so it popped the psu)
Protip: Hold shift and Right click in a folder to select "Open Powershell (or Command Prompt) here"
Doesn't let you run it as administrator though. If you need it to run as admin, in Win 10, go to File > Open Windows Powershell > Open Windows Powershell as administrator.
maybe he has just a little bit to little psu power, so that when his whole system ramps up, it crashes.
That’s what I was thinking, maybe the card spikes and hits the power limit and the PSU taps out...but then it wouldn’t reboot the system would it? Wouldn’t the computer just shut off immediately if it exceeded its power limit?
The moment the GPU is issued a workload it just simply says nope. It could maybe be the motherboard, but then if the slot was defective then his other card wouldn’t have worked neither.
I think Jay might have it right, it’s a software issue
I was thinking the same
sure is possible, happened to me in the past
Having a hard time focusing with that FD Dogfight wallpaper. As a new JayzTwoCars subscriber I must say...you are a man of good taste #datass
the amount of time i've spent looking for that wallpaper is too much
Always, always take a backup of your VBIOS in GPU-Z!
Great video still Jay! love your stuff!
The left shift shortcut is awesome. That made the whole video worth it to me.
i appreciate you not pulling that mans protective plastic off
So glad you made this video, just yesterday i woke up to my 2ed monitor not displaying anything and my GPU at 100% load at idle, turned out to be an old GPU driver conflicting with a windows update that happened when i was sleeping. Saved me from going and dropping close to $1k on a newer better GPU and throwing this perfectly good one out.
His PSU is either dying/damaged or not strong enough....
You would have thought Jay would have asked him to try DDU before going to the extent of sending that card out....
as someone who has worked in customer support, 99% of customers have always done everything humanly possible to troubleshoot if you ask them. so even if jay did ask, he probably got a "yes" as response ^^
i had someone who had "tried everything" to get wifi working on their phone like connecting to different networks, resetting network settings (i think they even claimed factory reset) when talking to them. the problem was that they had accidentally turned off their wifi by clicking it in the drop down menu.
Saw the owner of this card posted about Jay gave a replacement of this broken card in facebook like a week ago, good man Jay
Maybe have him check his power supply. I had that issue when I was using an older power supply because it couldn’t supply the power fast enough, the sine waves were too long apparently to react fast enough for the new cards?
Corsairs information at least
"it automotive mechanic-ed me"
I felt that in the absolute depths of my soul, especially being a Volkswagen technician. ughhhhh lmao
Vw😂 I feel for you.
This is one of the coolest things I've seen a YT channel do (fix something a subscriber sent in). Super awesome
North Dakota? So there are at least two of us with computers that means
At least with a dedicated GPU 😂+1
@@smeuchel nah I think its safer to say with computers. We just got the telephone last month don't ya know?
on a serious note, scammer still believe that people in North Dakota don't have computers and we are on a party line system still.
Jay: "I need to make a makeshift water loop"
*Silence*
*Liquid Nitrogen dewer & tank enters scene*
*Dewar
You're British... Do better.
Seeing this video 3 years later... helped me out a lot believe it or not but been having GPU shutdown issues similar to this GPU symptoms and finally with testing and using apps in this vid helped me to discover a faulty power port on my PSU.... all that being said now it seems fixed but I already ordered a 4060 so I have a spare 3060...
Yah so a much FASTER way to enter Safe Mode is just to type "system con" into the search bar and click on system configuration app and then the boot tab and select safe boot...
Nice, legacy window options! I hate the enormous (but undetailed) menus windows 10 forces you through.
when you send jay your broken graphics card, but it was actually your whole system OOF
10:40 Jay it was part of fighting to power boot duration to make startup shorter and shorter. Don’t you remember how long startup used to take before windows 7 and obviously before SSDs too but decreasing the wait times during startup definitely helps too
Sounds like a PSU issue. When its under a certain load its not getting enough power.
Thought the exact same thing
Can pretty much guarantee it's his PSU. Seen this literally dozens of times.
I don't disagree but why will an older card work fine? does it not pull the lvl of power it needs for it to crash?..
@@cronotrigger6206 Older cards don’t pull as much power.
@@lance9421 Exactly, also in the video they ran at stock settings, who knows how much power the owner draws with OC settings.
And most likely they used a better PSU in the video too, as correct usage of two cables instead of one piggy backed cable. Many ways it could fail on power consumption.
Not sure how I missed this video but just now saw it. Thanks for this one. This is, by far, my favorite type of content. Though I might not experience exactly the same problem, it is useful to observe others trouble shooting.
4:55 O.o
What happened to the nitrogen container?
that dent
Broken.
Kinetic encouragement, to help it produce colder temperatures with fewer crashes.
Linus dropped it
Oh ffs, tell him to check his Reliabilty History, go back a few weeks to when his card was installed, find the crashes and get a clue as to what is triggering the crashes before doing ANY of this. Could be anything.
Quick tips. If you type cmd and hit enter in the path bar it opens directly to that location. You can also LShift + right click in the folder to open WSL or Powershell to that location as well.
I ran into bios issues when i built my step daughters computer with a card off ebay. Ad said lightly used but it turned out to have a mining bios and i had to reflash the stock bios in order to get the drivers to install.
Lol, this is the second time this has happened with this channel but I was just looking to fix a 1060 I have laying around that was working fine until I tried to change from hdmi to displayport when I got a new monitor, so thanks and nice timing on the video. I’m going to uninstall drivers since I believe that is the third or fourth card I’ve had in this system in a while. I will let you all know how that goes :)
I wub u and good luck
What was the result?
That was totally cool he gavehim a working card, and is sending back his original card. Kudos!
Saw the dude’s post on Reddit, been waiting for this one! :D
link the post please :)
Link the post please x2
Jay, i thought you knew about this, but there was a big nvidia driver problem that caused many 1080Ti cards to crash just like this card. Nvidia patched that problem with a hotfix and the latest drivers don't have that problem anymore. The owner probably didn't update drivers before sending you the card.
i dont know about that. A driver update is almost always the 1st thing people do/learn about when coming across a videocard problem. So i dont think that's the case unless the owner did not even try to solve the problem.
I love these trouble shooting videos Jay. I either learn something new, or my trouble shooting approach is confirmed because you did what I have done to try and solve problems.
Yeah he should have just sent you the entire unit so that way you can actually find the issue like you did with the other
That shipping cost may not have been worth it just to fix the GPU.
@@ModernOddity728 that's true. Plus shipping at the correct way to make sure nothing is damaged does add up too
@@ModernOddity728 but at least it would have help to diagnose the possible source of the issue and maybe so other things to fix
@@MultiTastic It does seem like the problem may be related to when the GPU communicates with his hardware rather than the GPU being a dud all around like you say. But maybe he couldn't afford or it didn't financially make sense to send his whole system, even though that would have been preferable. Jay made sure the card worked and sent him another one so if they still have problems now hopefully they will send the whole unit in.
My first though watching this, after seeing the card work fine... Did he give his power supply specs? It sounds to me like his PSU is underpowered for that card.
Its a 1080ti in a water loop guess is uts not a cheap system (well wasnt) i had same problem same gpu, was buggered drivers
Resetting windows solved all my crashing issues with my 1080ti recently and it's been working fine ever since. Re-downloading drivers was also recommended by techs in my city as well!
Im just going to state the obvious:
Not again..
When Jay overwrites the BIOS with an older version
It bugs me... What fixes to the bios did he loose? Will noone ever know?
I had a older 1650 super before I bought a 2070 super... so within the first day of using the newer 2070 super I noticed any game I played or any benchmark I used would NOT work, it would keep crashing back to desktop this thing was driving me crazy. I really thought the guy that sold me the 2070 super sold me a bad card... well after 3 days of trying to figure it out, come to find out I had my gpu over clocked TOO MUCH... I turned the over clock down and everything worked as it should... had no more crash to desktop had no more crashes period.. so I would of thought that could of been an issue as well idk... but love the videos Jay appreciate them all.. be safe bud.
Did the BIOS change end up fixing the problem on his side? Just curious.
Dont be scared to update the drivers/bios - heres a story of how I bricked a card in ten minutes
I couldn’t have come across this video of yours at the perfect time and also most ironic. I currently have an MSI card Rx 5700 XT and my buddy just scored me a gigabyte nvidia 3060 ti for msrp ! I was curious about how to remove the drivers of my old card. Now I will know how to do that when my new card comes in. Love your videos man
Sounds like homie just knew you would give him a new card 😂
Lol you right. Thats the big brain move he knew if Jay could not solve it he would not want to just send back the card and have it not work again
@@bon3d3th he did say he already gave him a working card
It was the PSU, had this happen to me :)
Just now watching this time 3:43 based on what you have said thus far I am guessing it is a cooling issue. When a "quick" load is placed on it temp spikes, crash. It is possible his PSU could be the problem. Lets see. Well at 11:30 the card has been declared working fine. You the BOSS, still could be the PSU. Thanks Jay, Be happy, be safe
Couldn't have been a better time, my 1070ti just died on me 😅
Damn bro, hope you get it working again
I wish the best of luck
What happened? Now I'm worried for my 1070ti
I still have a 290 running, a 9800 pro AIW too, a 1950 pro.
Sounds like nv low quality.
I'm a little sketch of 10 series cards now... Not good considering I have a 2nd hand 1080
Had this problem then I realized my cpu had just degraded over time due to the overclock. Reset bios back to stock and everything was fine ..
Same happened to me with my 3570k back in the day. Ran it 4.6ghz every day I owned it and then it suddenly started crashing. Resetting the bios fixed it so I dialed in a new OC of 4.5ghz at a lower voltage and everything was smooth.
The only thing i ever have the balls to overclock is ram 😂
@HuangsLaw MakesmegoWOWOWOWOW What?! For real?!?! I'll have to try that on my 2700X
Jay... I've had an issue with my GPU that I've extensively troubleshot and have only found a work around. Long story short I have a Sapphire 5700xt Nitro+ that will randomly crash in 3D applications if I allow my GPU to use more than 150 watts. Using the power slider within wattman, if I set it to -34% it will cap my GPU power draw to a max 150 watts. Doing this allows to me to play any and all games for unlimited amounts of time, no crashing. If I allow my GPU to operate anywhere above 150watts, at some point it WILL hard reset my PC. It doesn't matter what game or benchmark tool being used and the PC will crash from anywhere between 5 minutes up to 2+hours of gaming/benchmark loops. I've used a fresh copy OS install, many different driver versions, I ran memtests testing each stick at a time and in different configurations, tried switching PCIe slots, I bought a new CPU (just an upgrade not for troubleshooting), I bought a new PSU, I've tested with no USB ports occupied, I've tested with different hard drives, tried different monitors, different display cables. Many many many many many many many tests later I eventually figured out that 150W is the limit to avoid crashes. Mind you the card didn't always behave like this. Over time the crashes got more and more frequent, to where I was crashing multiple times during gaming sessions. The only thing I'm left with is that it's the GPU somehow, or my motherboard is somehow failing at some point. I was going to upgrade to a 6800xt but as we've come to find out they're hard to come by.
I had exactly the same problem with mine 1080tiftw. Wqs a driver issue dd drivers and reinstall problem gone
Everyone here saying they first when I just wanna say thank you for the content
Yeah I've never understood that. Do people really have nothing better to do than sit around hitting refresh waiting for youtubers to upload just so they can say they saw it first? Don't these people have jobs?
Hey Jay ! Another way get to safe mode is "msconfig" open up the run cmd and type msconfig and go to boot there options to boot safe mode. Don't have to go the long way
You replaced the bios with an older version? 🤔
yeah, maybe it will work for the guy now, for some weird ass reason, and if not he can switch the bios switch, no harm done.. it was just a tutorial, he wanted to make a video out of this card..
19:38 "I'm a DOS guy" Well then you should know about tab-completing filenames in cmd ;)
People think I am a wizard....
My powers:
Tab
Man
--help
/?
Thank you for the tip with using DDU. I cloned my boot drive recently after switching to Ryzen CPU, and suddenly Overwatch was hitching and microstuttering like crazy (and only that game had the problem) and this was the one thing that fixed it entirely.
here is my troubleshooting tip: watch JayzTwoCents or others like him..........then fix said problem.
Correction: then send it to Jayz to fix :-p
@@cg4152 look also true
I found your channel to be amazingly helpful in building my very first PC. I didn't even know a RAM from a DDR and had never heard of SATA so as you can imagine I watched a LOT of your videos over the last year to catch up as I saved up!
anyway, thank you for the extremely helpful content
here's a link to my PC build:
ruclips.net/video/Yhhfz7eTOtg/видео.html
I've solved a lot of problems in the past on other peoples PCs by doing exactly what Jay is doing. I've even gone into regedit to make sure nothing remained of the old programs. A clean re-install can solve a lot of problems! As with any trouble shooting do the easiest and least expensive stuff first! Like checking to see if you have the PC plugged in and monitor hooked up!
Jay: "we're gonna go ahead and do a google-search"
Also Jay: goes to microsoft Bing and "googles" a vbios....