Hi Phil I watched your video when you first discovered the leak and waited for the outcome. It was never in doubt it would get sorted , I used ez pond to do the grp fibreglass on my koi pond I built nearly 5years ago, they are an absolute first class company to deal with and arrived on time on the arranged day, they even came back to fit the window 3 days later travelling all the way from there office to lancashire. Can't speak highly enough of them. Your set up looks brilliant well done to you
These days it's not often that you'll find a company who provides that type of outstanding service. 💯 So glad you got it sorted and ready to add some koi. 👍🏻
Hi Phil, I am glad to see that you had your bottom drain sorted out all your pipe is looking graet mate I wouldn't inspect from you mate I can't wait to see what fish you are going to put in your grow on mate. Also I was wondering if you have a spare mug that could have as I am disabled and can't do a lot now around my pond I have to wait until my son is free to come down to help me with my pond I appreciate it if you have any left only I am collection of mugs of the people that I watch on RUclips so I would be grateful if you have one mate. Steve
Hi I see in this video you removed the wood in the first video you had under the bottle drain I think you stopped it from moving over the wate off water
Great result, great service from Alan and EZ POND. 😊👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾
Yes it was! Excellent customer service……so pleased 😊👍
Hi Phil I watched your video when you first discovered the leak and waited for the outcome. It was never in doubt it would get sorted , I used ez pond to do the grp fibreglass on my koi pond I built nearly 5years ago, they are an absolute first class company to deal with and arrived on time on the arranged day, they even came back to fit the window 3 days later travelling all the way from there office to lancashire. Can't speak highly enough of them. Your set up looks brilliant well done to you
Thank you Andy👍. I totally agree, the customer service from EZPOND is exceptional, I’m so glad I bought one of their units…..1st class😊👍
Glad you got it sorted Phil 👍
Alan is a top bloke for coming out on a Sunday.
I hope all of his customers get the same treatment 😉
Hope you're well.
Thanks Keith. Superb customer service, I’m really pleased with how EZPOND responded😊👍
These days it's not often that you'll find a company who provides that type of outstanding service. 💯 So glad you got it sorted and ready to add some koi. 👍🏻
Thank you, much appreciated 👍. Definitely time to buy some new fish😊
Cracking job mate nice one 👍 🐟
Thank you , much appreciated 😊👍
Top marks to that man and company, great customer service 👍
Indeed, outstanding service 😊👍
Really pleased it's fixed Phil, now there will be no stopping you. Bring on the good times again !
Indeed, I’m already looking at new koi, not long now😊👍
Great service phill and another great setup.
Thank you Copey, much appreciated 😊👍
Glad it's all sorted now what great service 👍 😊
Cheers buddy😊👍
Result and a happy ending too. Great stuff.
Cheers Steve, much appreciated 😊👍
Nice one Phil, glad to see it’s been sorted quick mate…… 👍🏼
Cheers Andy😊👍
Buzzing for u that they sorted it so quick Phil. Now to get some koi in there 👍🏼👌🏼
Absolutely right, roll on the weekend 😊👍
Nice update Phil glad all’s turned out well with the pod
Thank you Carol, much appreciated 😊👍
Nice 1 great service coming out to site to fix it !!!
I can’t praise EZPOND/Alan enough, superb customer service 😊👍
Glad you got it sorted phil
Cheers buddy😊👍
It all came good 👍 in the end 😊
⛩🐟⛩
It did indeed😊👍
Hi Phil,
I am glad to see that you had your bottom drain sorted out all your pipe is looking graet mate I wouldn't inspect from you mate I can't wait to see what fish you are going to put in your grow on mate. Also I was wondering if you have a spare mug that could have as I am disabled and can't do a lot now around my pond I have to wait until my son is free to come down to help me with my pond I appreciate it if you have any left only I am collection of mugs of the people that I watch on RUclips so I would be grateful if you have one mate.
Steve
Absolutely no problem Stephen, just drop me an email or message with your full postal address😊👍
to be honest the fact your a big koi youtuber probably helped
I genuinely believe that everyone gets this level of service from EZPOND 🖐️👍
Hi I see in this video you removed the wood in the first video you had under the bottle drain I think you stopped it from moving over the wate off water
I thought that too but the bottom drain never touched the top of the slate I put underneath, even when it was full🤔
to be honest they look a bit ugly . need some wood cladding at least.
Yes, will be clad all the way round once it’s had time to settle 😊👍
Glad you're all sorted im in process of planning a new build would value your thoughts/input is it possible to email you
Absolutely, my email is philipbarnett6@gmail.com 😊👍
I'm nearing the end of my holiday so I'll message you when I get home with my plan/Ideas thanks again
Superb and What great service from @@westmidlandskoi and @ezpondltd all ready for the National what timing ready for some new editions 🤔🙏💪
Not sure I can wait that long🤣😂🤣
@TelfordKoiPond do I sense a roadtrip 🤔 🙏
Great result, great service from Alan and EZ POND. 😊👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾
Yes, superb customer service 😊👍