Dealer Charges Customer $90,000 For A Honda CR-V || Don't Let This Happen!
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- Опубликовано: 1 июн 2024
- Car dealer charges $90,000 for a Honda CR-V to a customer. We share a dealer contract for a new 2024 Honda CR-V that a customer paid almost $90,000 for at the dealer. We share all the details and explain how this consumer was ripped off by the dealer. How do car dealers rip you off and price gouge you? If you are planning to buy a car in 2024 and want to avoid buyer's remorse, make sure to watch this video.
Visit www.omvic.ca/ to access free car-buying resources and sign up for the quarterly newsletter, Consumer Line.
You can also contact OMVIC’s consumer support team at consumers@omvic.on.ca or 1-800-943-6002 for expert advice and answers to all your car buying questions.
00:00 Intro
01:10 Dealer Contract
02:20 Tied Selling
07:00 Legitimate Fees
08:20 Financing Costs
08:00 Trade-In Offer
13:05 Is This Legal?
15:10 What Should You Do?
16:15 Why Did They Sign?
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ABOUT ME
With over a decade of experience as a professional car buyer and auto consultant, Shari Prymak has helped thousands of consumers with their car buying needs. Car Help Corner provides honest, objective, consumer advice with all aspects of car buying and car ownership. For more professional advice, check out Car Help Canada, become a member, and subscribe! 
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90k for a CRV. This is nuts.
$65k is nuts. Might as well get a Mercedes Benz for that price. 😊
Remember this is Canadian dollars which is worth only 3/4 of a $US
I paid $45K for my top-of-the-line CR-V hybrid. If someone is willing to pay ridiculous add-on amounts, it's on them.
$46k is a stretch.
he said nearly 90k, I see 65k
This has happened to me at a Toyota dealer. I laughed, got up and said goodbye. Told him I wanted an honest dealer and it wasn’t them. Made them mad, too bad.
Wish more consumers would do this.
Name drop. I’m interested
Same 😂 I said that I’m not in a rush to get a new vehicle and I have kept my options open… if they don’t agree to the price I ask them then I’m happy to walk away… and guess what.. after 2 hours of negotiation they gave it to me for the same price which I asked
If something like this happened to you, spread the news so others can know.
People have become so stupid
This isn't a car deal, it's a how to scam customers and sell a vehicle for tens of thousands over it's actual price. People need to know when it's time to just get up and walk out. Don't speak, just walk out. You don't owe them any explanations.
That dealer should get a lawsuit.
Absolutely ridiculous.
on what basis? Who was lied to? Where was the fraud? Nobody made them sign
@zjones9876 what if that happens to you?
@@Desertbiker617 what if?
@@Desertbiker617 CHC said tied selling isn't explicitly prohibited in Canada, and everything is laid out on the contract. While I agree it's ridiculous, I don't see why they should get sued if someone looked at the contract and signed it. If I was gullible enough to fall for it, that's my own fault.
I quit my carsalesman job 25 years ago after selling a very sweet older couple a very nicely loaded Honda Accord LX. I remember the lady loved the sage cloth seats. At the dealers desk- they signed on the first offer. Some crazy amount down and still 500+ monthly. The deal went south just a few days later. The BANK actually called us back and said NO. They would not fund them unless we put them into a nicer car. It just so happened that we had the same Honda Accord in the higher EX trim with leather. We called them back and told them we had made a mistake and hoped they liked this car better. They were both over the moon. The older man loved the moon roof, which was not offered on the LX. Soon after- I realized I could not continue to work for people like this and quit. Customers really need to be smarter going into these dealerships.
Idiocracy. There is a saying: The one asking something outrageous is not stupid, but the one paying that inflated price.
💯
Often true. In this case, it was a recent immigrant who didn't understand the rules or process.
logic dictates, when you go live in a new country you take the time to read the rules and laws, at least for big purchases like a brand new car. I'm not for victim blaming but, in this case, holyhell he/she makes a case in favor of it.
Now I understand why there's the "watch out, hot" labels on cups. -_-
Wonder if he shopped around.
You can’t blame the victim idiot, over criminal as “smart”. This contract is taking advantage of market and personal financial situation. Outrageously
I remember a time when I a brand new CR-V cost $19,000
Some years ago I owned a 2003 Toyota Taco Double cab automatic 4WD and I was living in Fresno, California, I was told that in order to get my A/C working, I had to pay a Toyota dealer $200.00 just for inspection if something was wrong such as low freon and what needs to be fixed and this wouldn't go toward the repair of the A/C. I thought that was ridiculous. Then, my family and I moved to Utah, a mechanic shop owner just added freon to my 2003 Tacoma and everything was fixed just for $100.00.
Shame on the dealership that sold this but even more shame on the buyer for agreeing to it (if it was really the case)
My wife and I recently purchased a 2024 CRV after our first 2 options flamed out. My wife wanted a CX5, I wanted a RAV4. The CX5 didn’t work for us, so our hearts were set on a RAV4. We went to 3 dealerships. We were finally able to get a test drive at the 3rd, albeit on an older hybrid version (we just wanted the base model, non hybrid). The arrogance, lack of customer service and severe mark ups pushed us to our 3rd option: Honda. There we received great customer service, a fair price and we were able to test drive the model we were interested in.
I’m sorry that the Honda in AB took advantage of that couple, but our experience here in Toronto ON was the complete opposite. Toyota dealers here are the absolute scum of the earth and because of their price gouging and lack of customer service, they’ve lost customers for life.
Wow, the video you shared is really helpful. It's thanks to videos like these that I managed to avoid a similar situation when I first arrived in this country. The dealer tried to tack on a bunch of extra services that would have doubled the quote I got from the Toyota website. Despite all her attempts, she claimed to be giving me a discount as a welcome gesture to the country-things like extended warranty, tire insurance, maintenance, etc. In the end, I stood firm and told her to remove all those extra services, or else I'd take my business elsewhere. Thanks again for sharing such a informative and helpful video.
Great to hear stories like this. Thanks for sharing!
This person should have got up and walked out. How dumb can you be?
Buyer was CLUELESS! Can any legal action be taken??
It isn't clear yet if this dealer broke the law in any way. It is still being battled.
@@carhelpcornerHonda needs to step in, while they run there “helpful Honda dealer” ads.
Yeah the buyer should get arrested for being an idiot
Bank should face foreclosure for giving this guy that loan
Just return it and back out.........
Why would this person get a cr-v for 65k? They could of gotten an Acura RDX (same car but luxury version) for the same price
Not if they also added all this extras at acura dealer too
Bro not everybody is a car person or are engaged with car markets and car politics. They probably got it because they thought Honda cars were great given that they have reputation for being reliable and they likely may have believed that it is worth it for reliability. Couple of years ago, I would’ve been the same kind of person had I not gotten into cars.
@@robertduklus6555 Even when the market was red hot a new RDX went for 65-70k plus tax, at least in Ontario and Quebec
@@blackgold754 Yeah I mean they clearly got taken advantage of. I agree that Honda isn’t a bad car, but they should’ve paid at least 15k less than they did and there’s way better options for the money if they were going to spend 65k
I came from an RDX and can tell you that the CRV hybrid is a very different vehicle. The CRV is much easier to live with and better on gas.
This dealer needs to be exposed and shamed. He took advantage of someone who can easily be tricked into overpaying. Besides, he was forced into purchasing products that were ridiculously overpriced and not necessary.
Umm there's tons of videos on how to negotiate out those add ons... you're not forced to buy any of them and of course you can leave ....this person got taken advantage of but that doesn't absolve them of being aware of what they're paying isn't something they need to..
This is what can happen when you negotiate the bi-weekly payment instead of the car price
My next door neighbor just bought a blue crv ex, gas powered for $60,000 last monday. They pretty much had the ad-on like your example. They did paid cash, but still, they believed $60,000 for a crv is a great deal. 🙄
😅 fk lol. Pardon my French. They could have bought a used Lexus mint condition and still have left over! But again not my money right.
They payed for X3 but got CRV with CVT 🤮🤮🤮
Excellent video! I think anyone planning a new vehicle purchase should watch this video!
Great video so far. I would love to see more videos of you covering these types of stories
Your The Brother. Love Watching Your honest videos. 👍🏼🙏🏼🖖🏼
I appreciate that thank you!
The “smart tire” got me. 😂
This is outright cheating by the dealership taking advantage and price gouging an immigrant. Thanks for sharing this information.
It's the salesman and the sales manager together cheating the customer! Watch out!
The dealer said: CRV stands for Customer Robbery Vehicle. Make sure you aware of that🤣
Thanks for ALL your tips wd new CRV touring got my Touring today 3K less than MSRP 🎉 ( Cali)
Couple weeks ago I was shopping for a brand new hybrid SUV…Lexus UX being offered by dealer with $7K worth of unnecessary options and fees. Despite a Lexus, I said NO thanks! Bought a new CRV touring hybrid instead paid MSRP with no such add ons or docs fees or hidden fees. I even got a free cargo liner thrown into the deal. There are still honest dealerships out there!
"I can afford $420 a month" * Salesman's eyes lights up - i gotchu
I paid $45K for my top-of-the-line CR-V hybrid (Touring).
It’s pity that in the name of business and sales these sales people pricegouching innocent people.. These sales people get licensed and legally trap the consumers. I would stay away from them.
I would take your help soon to lease a car. Thanks for sharing!
Ummm this is totally on the buyer for even agreeing to that ridiculous price.....it's only gouging if you pay it......stop ignoring personal responsibility
People are able to see the MSRP and shipping costs on the manufacturers website. They must have rocks for brains not to know triple the price isn't a good deal. People need to learn it's a negotiation, and part of that can be getting up and walking out.
Our 2023 Honda Crv EX for $33k was a good price, even with that mark up. Dealerships are charging outrageous markup prices. Since we never buy in hurry , we waited for about 7 months. The salesman was calling us and we rejected their offers until we got a reasonable price last year.
Last time I was having my car serviced at a Honda dealer, I checked out an Accord. Base was $29k but mark up was $10k. It became $40k. I asked the sales guy why it had a mark up. He said that was the market. I walked away.
I never understood why dealers ask more than msrp for a used car of the same model with like 10k miles already.
@@stoundingresults Greed
ceramic glass coating goes on the body of the car as protection layer. and cleans off easy keeps the shine..
This happened to me at a Kia dealership in Burnaby, BC. I was offered an interest rate that was way over the company specified rate on the website. Moreover their wait time was ridiculously long. I then went to a Honda showroom where they offered me a car at the exact same price and rate as the website. Took the deal!
Buyers need to be educated. Most of them are clueless. Thanks for the video!
KIA is selling EV9 for around $84k before tax before fees before interest. That’s gonna be like $120k If sold by this dealer - for a KIA
Thank for the heads up. True car help.
Should we avoid all 19 Honda dealerships in Alberta or is there one in particular that has dishonest tendencies.
This can happen to some extent at any of them. Alberta is a tough market to buy a car.
@@carhelpcorner most dealerships in Alberta don’t charge dealership fee and PST. But I assume they already price in the dealership fee and PST in the car price. But I still think Alberta has the best car market only next to BC. The market in Ontario especially GTA can be way worse.
Back in the day I worked at a busy dealer that sold around 4 makes. Back then they would charge like $1000 for paint protection, fabric protection and undercoating. Sometimes the detailers would pull the plastic from the paint take the remaining glue off the paint and send the car off without nothing being done.
Hi Love the video!! Amazing content always. I am also in the process of buying a vehicle. I do have a bill of sale/worksheet if you can please review to advice if it is a good or bad deal
Visit my website. That's part of my job 👍
My first reaction to this price was - Do they even make a CR-V Type R?
But seriously, that's crazy pricing. Good tips, thanks for sharing
I recently visited a Honda dealer to purchase a 2024 CRV EX-L. Oh the games the dealers play. The offered me 2k off the sticker price and low balled my trade in. In addition the add on for nitrogen in the tires was mind blowing. Proceeded to visit the Mazda dealer the next day to look at a CX-5 and bought it. No extras and came in right on target on my trade in. Never will waste my time at a Honda dealer again. Just crooks!
I've managed in dealerships in USA and Canada. Never having I seen a scalping anywhere near this. I'm guessing this was an older couple buying their "last car". They probably put their trust in the smiling kind hearted sales staff, that were nothing but sharks smelling a big cash payday. This is the main reason that Direct Sales from the Manufacturer should be allowed by law.
Can confirm. My grandparents were buying a 2022 Civic when those had just come out. Dealer wanted almost $40K OTD for a Civic Sport Hatch they had on the lot when the MSRP was around $25K. I'm just glad they walked away and went to another dealership that sold it to them for MSRP.
I’m shocked. I thought this would happen in the US and not Canada!
Great! Does not know boundaries. It's just lustful human nature!
@@06075345In Canada dealers are not allowed to charge above MSRP. Looks like this dealer found a way around that. 3 grand for rustproofing? Mega rip off.
It's the stealership and their weasels.
I thought the same. This is capitalism at its worst. Not very Canada like at all.
Canadian capitalist can be aggressive
Can't feel sorry for idiots who encourage dealers to become stealers
It’s not illegal to be stupid. The line we walk in a free society is where big brother has an obligation to protect the vulnerable vs allowing people to exercise bad (but not illegal) choices.
If they are "recent" in Canada, then they don't have a credit history. That means they won't qualify for OEM financing, or bank financing. To get the OEM financing, you need a sterling credit rating... which you don't mention at all. In the US, they actually have a disclaimer that only "well qualified" buyers would get that rate... which is prob less than 10% of the buyer.
I cant believe anyone would pay that much for a Honda.
I wouldn't pay that much for any vehicle.
Unless if it’s a luxury car, but for a mainstream brand like Honda, it’s unreasonable
In Canada market, All Honda products are not worth the monday. if you compare with Subaru, Toyota, Nissan and Mazda. you will find out all the similar trim car are few grad cheaper than a Honda. Especially you can get a 2.5 + AT on Rav4 and CX-5 with a way lower price.
I paid 52 000 Cdn for a 23 Rav 4 Ltd Hybrid all taxes and fees ....thats about 41k USD
Excellent explanation, it is understandable that it is not about the brand itself, because Toyota dealers in some houses have also done it, I say this for people who have not understood that it is not the brand, it is the dealers who scam the customers. customers, legislators should allow direct sales from the manufacturer.
Thanks to this video i just learned i was illegally forced into a tied-selling situation, i did not know that was illegal in the USA
I work in a Mazda dealership and margins on most new Mazdas now is only like 1k between invoice and msrp… ridiculous
Keep up the good work sir. Really helped me with my new car purchase last year
Thank you!
Lol. You could replace all of the glass with new glass for that coating.
I remember going to the dealership to purchase a car that I liked. We had reached an agreement. Then came the bill which I read thoroughly. I asked 'what is this, what is that?' The salesman was losing his mind. I got up, walked out of the dealership. The salesman snaps 'but, we have an agreement!' I asked him to show me my signature. He knew he had his ass handed to him. I walked out, never to visit them again.
So the lines that are legit = yellow...non required add ones - make it orange... easier to follow
I’ll be here in 2030 to buy that vehicle for 20k. Never buy a new car from the dealership.
You can buy a new car, just don't be an idjit.
I got my insight for 31k, paying $500 a month at 0.9 interest. No problems, 4 years later. Was a great buy. So you're wrong. Some of us actually know how to buy new cars.
If no one bought new cars there would eventually be no used cars.
That Dealer must have had one hell of a Party that night.
This does not seems as bad as you make it out to be. Buyer getting a ton of add ons and warranties (sure, debatable if necessary or not, but regardless they are reaping the benefits), and this buyer could be deep subprime, so the rate may be reasonable for such a risky and long term.
Happened to me twice. Once at Toyota and once at Chevy. I didn’t catch the Toyota till I got home. But once I did I called the head quarters and they called the dealership and made them remove a warranty they tacked on. Chevy tried doing the same thing without telling us. my husband and I got up and told them they just lost a sale. They insisted that we had to purchase a warranty. We walked.
With the reliability of GM products, maybe you would have come out ahead if the added warranty was at a reasonable cost.
Here in San Jose, finding big discounts on CRV EXL non hybrid.
lol I would’ve laughed in the salesman’s face! And flipped the bird lol
You would have to pay me to get a CR-V for 90k. Wth.
My Hagerstown dealer puts pin stripes on still 33 years later after I bought a 2000 honda ex
Who pays cash for their cars.....I do...and it isn't 90k. Or anything I can't afford... a huge percentage of car buyers cannot pay cash for new car prices, and lately used car prices as well.....consumers need to do more research in my opinion....
omg here in Florida- 1 dealership said in add on - ceramic coats 3125$- they said I'll last the car colors long & also tinted windows for 325$ ! we said no to all the add on except these 2 . is ceramic coats really protect car colors? this is for crv sport hybrid
Everyday, two kinds of people leave home: a smart and a dumb. When they meet, a new deal is made
This is ridiculous. The Canadian government should do something about this. Omvic should have a list of dealerships that are known to operate in this fashion. I once leased a vehicle and when I chose to buy the car out at the end of the lease term the dealership said that their min interest rate was 9%. This was in 2022. They were even bold enough to say that I could not get a better rate. Of course u went to my bank and got a rate of 5% on a LOC. I still bought the car,because I liked it and still own it.
I got my 2023 sport touring for 44,700 out the door cash. Even though it’s a really nice suv i could never imagine spending basically double on it. Some dealerships are just terrible.
If any industry needs a cool off period, it is the car industry. I don't believe there is only $2500 in mark up for this vehicle. I worked for a Buick dealership in 1990 part time as I was attending college and the mark up range was between $2000-$4000 depending on the model (with the sales rep getting 25% of the profit), back then when cars were much cheaper. I had access to the invoice papers, so I saw it for myself. Then you add the hold back, floor planning, etc and you have a much higher mark up on todays vehicles.
So the buyers ended up paying 90 grand because they didn't qualify for manufacturer financing? Or check out their bank or credit union? I'm not sure how this is the dealer's fault
Govt of canada should protect the consumer.
Perhaps the buyer should also protect himself. There’s a massive amount of websites in all countries.
How can a government possibly protect against gross stupidity?
HI Shari. Good job as usual on educating the public.
Recently, I noticed at two dealerships cars with dual pricing. One price was advertised as cash and second as financing price. The cash price was higher. It looks like it's done with all their cars in inventory. Is this practice legal in Onntario?
Report that to OMVIC and see what they say.... because on the Honda (or any manufacturer) site, you get 1 price... not 2.
It is legal if the dealer clearly discloses this in the advertising. If the listing says "finance price," the dealer can charge more for cash. I consider it an unprofessional tactic and a red flag against the dealer.
@carhelpcorner thanks. Yes sounds like a dodgy practice. I don't understand why this is allowed. Oh well welcome to clownada
You can always take financing and pay it back the next day. Car loans are always open.
@oleglishchenko4922 I am sure you will incur admin cost when taking financing plus ppsa registration. Same with discharge of loan. Why would I want to go through this. Shari is right
Stay clear if the scammers .
I once gone into a car dealership and the car salesman's last name is Weasel.
Instantly, my thoughts was, what a right job for the right guy.
Truth in Advertising! 🤣😱🤣
I spoke to a salesman once who didn’t seem all that interested in answering my questions and seems flippant about the whole thing. Turns out his last name was Rude which was fitting 😂. I went to another dealer elsewhere.
Useful video! However, you shouldn't advocate for higher dealer's markups. They already make profit in Canada on so-called "delivery and pdi" (compare with much lower said fee in US). Also now Toyota and perhaps others included separate charge as "dealer fees", $2000+. These are already on their website, so not likely to get rid of.
I bought a 2023 Honda CRV Hybrid a couple years ago and they tried the same crap with the financing and other add ons! They already had my old CRV approximately 6 months prior as I had to order it. I kicked up a huge fuss and called Honda Canada. I wanted to pay cash and no financing. They told me after they had already sold my trade to take it or leave it. I told them to shove it and they backed off. Will never buy a car at Moncton Honda in NB. Way to go Moncton Honda to attempt to rip off your best customers.
I don’t like car dealerships anymore than anyone else , but some of this is on the buyer too. No one was holding a gun to their head to buy this CRV, unless maybe the dealership is owned by Don Corleone.
"But, but, but the oil dilution issues are free.".
In principle, like looking at a cell phone or cable company bill. What are all these other charges for?
I searched for a 2024 Ridgeline RTL. The MSRP in the US is about $43,500. The dealer add ons minus the "discount" added about $1000 to the price, then there are taxes/tag/title that are mandatory. Is about $1000+ MSRP when I do get a few extras a good deal?
Sounds reasonable but I would need to see the contract to be sure.
A good deal is a price well below the MRSP. I never paid more than MRSP-12%.
Thanks for enlightening people on that!
That's why I only buy used cars and many of which from auctions for a steal
Most of these add ons are optional but they try to stick it in the contract hoping the consumer wont argue and simply sign
I don't see how I could get "ripped" ... the minute I saw the price, the door wouldn't hit my butt on the way out. But, this can happen when the buyer focuses on "how much a month?" and has no idea what cars should actually cost. If you are one of these people, bring a savvy friend or relative.
This is why you should only buy till the end of the year that where they only care about getting rid of inventory instead of price gauging customers
I will NEVER pay over factory sticker, period. It's bad enough to pay sticker but I do understand today's market for certain models....
can't believe someone could accept this.........
I saw a CPO car and the dealer still try to put thousands $ for some useless add-on. For the time now, I couldtell them that I am not gonna pay any one of these add-ons on the list.
In New Zealand 90,000 dollars is 54,000 US dollars which is perfectly reasonable for a high demand hybrid outside the US where cars typically cost more. The customer just needed to buy their car in New Zealand instead of Alberta 😀.
Luckily cars cost less in the US even when they are made somewhere else. I just bought a fully loaded BMW X2 in the U.S. for $51k on the sticker, there were no up-sales or add-ons, and the dealer discounted the car to $47k, so he basically ate the California taxes and license fess which are the highest in the US.
There is a RUclips video showing an X2 in a dealership in Germany which is also option loaded, but has the 3 cylinder 1.5 liter engine instead of the 2 liter 4, and front drive instead of all wheel drive. The car had a sticker that converted to 56k in US dollars. Almost 10k more for a lower equipment level car, purchased in the country of manufacture!
I just wish that buyers would wake up to comparison shop before committing to signing on the dotted line. Many unscrupulous dealers are out there to gouge on unsuspecting customers. Watch out!
The Tell of a sucker meeting a bunch of thieves.
The Canadian market is different, I'm not justifying the price, but hybrids are in very short supply and more money in Canada. The waitlist times in Canada for Hybrid RAV4's and Seinna's for example are over 12 months.
This is so true, Toyota dealership is selling way above MRSP price for a Toyota sienna. I was forced to purchase 6k of options or they will sell to another buyer. This is in Ontario, is this legal?
No one can force you into buying anything you don't want bud. It was your choice.
Hide this video from American politicians. There are a couple of new taxes that the current administration hasn't thought of yet. Air conditioning and tire disposal stand out.
Gives new meaning to stealerships
If legally nothing can be done, we should reach out to Honda NA. This is outrageous and it doesn't represent the Honda brand well.
I wish the buyer would get a chance to see this video.
Tied selling is ILLEGAL in the US
How about market adjustment???
I remember CRVs costing mif $20k new. I know inflation is bad but at the rate and time it should be $30k- ish.
If the tire and wheel warranty/ coverage is $499 for 5 years is it still a bad deal? This is the first time I am considering a dealership add-on since other vehicle (2021 CRV) has had so many issues with one tire
Only things that can go bad on a tire is the battery of the Tire Pressure monitoring system going bad in 10 years. Then you have the warning light on the dash. Or possible air leak from the tire valve, easy repair at a tire shop. Or you hit the curb and scratch the rim. As long as you buy good namebrand tires and keep the air pressure correct you should not have problems.
Thanks for a great video. It is an eye opener. Unfortunately, some people simply don't know any better. Sad but true.
This makes me feel so old. I live one province over. I remember when 90K could buy you a nice 997 turbo.....oh it still can. But hey those cost $400 for a yearly old change....Honda would be under $100
Thanks for enlightening people on that!
That's why I only buy used cars and many of which from auctions for a steal😅
I looked up the Honda on Google, and the CRV ranges in between 32-38k. Not sure where this guy and ppl in the comments are getting their #s from. If that dude overpaid that much for the car, it’s his fault
It is more than clear to me that customer was insisting on lower monthly payments and that is exactly what they got