Miaustore Ceramic Cat Water Fountain - Fixes & Mods
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- Опубликовано: 22 апр 2020
- Ceramic Cat Water Fountain - miaustore.com/us
Everbilt Clear Vinyl 7/16" OD, 5/16" ID
Everbilt Compression Tee 1/2" OD (LFA-214)
Orbit O-ring Washer Pack
DAP SiliconeMax All Purpose
#cats #waterfountain 
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Really great ideas! I like this fountain, but I had similar complaints and you've really helped me out. I've had to work with their customer support because my old motor got clogged up with minerals from my water, and I was surprised by how prompt they were with their response. Definitely recommend using filtered water (or bottled) or else you'll have to clean the pump fairly often, depending on your tap water - learned that the hard way. Anyways, thanks for the video! It's impressive how you found just the right pieces to work together for the opening.
Hi thanks a lot! I shared it with our engineers
Hi @Miaustore, have you had the chance to address these design flaws? I am looking to buy a fountain but I'm hesitant whether to get this or the small one.
This one I like bette, however, the flaws from this video are a game breaker for me. Unless those are fixed I'd go with the smaller one.
Any clues?
I was going to purchase this, but now I would have to read a statement on the company website that all of these issues have been corrected. Miaustore??
@@palletcolorato I just bough it and it still overflows :(
@@olag.103 Thx. Sorry to hear.
The fact that miaustore hasn't come back here to provide an update on whether any of these issues have been addressed, does not inspire confidence to this prospective customer.
On one large pet supply website, 27% of buyers gave this Miaustore fountain 1 star out of 5. This was not a small sample size, as there were over 130 reviews of this particular fountain.
It appears the design issues have not been resolved, and cheap, unreliable parts (eg. the pump) are still being used.
Too many recent buyers (Jan-April 2022) have reported broken/non functioning pumps, and other issues within the first 2 months of purchase. Who really wants to be continually going through the cycle and inconvenience of sending the pump back to the manufacturer for a replacement ? At this price point, buyers should be getting more reliability.
Miaustore has had plenty of time to evolve this fountain, yet design and parts issues still persist. I think I'm going to hold off purchasing this product until Miaustore can convince me that this fountain has reliability that can be measured in years, not just weeks and months.
This video was very informative, and well done. You have some very good ideas here, which will undoubtedly benefit some current owners of this product.
Thank you for this informative video. You clearly have specialized knowledge. I’m planning to buy this water fountain for my cat and dogs. Hopefully the dogs enjoy it too but they regularly drink water without issue.
Thanks for the tips, fixed the top cap within just a couple hours of it breaking lol
Thank you!!! For the explanation!
I bought this fountain (holds 120oz) about 3 weeks ago & & loved it for about 4 days. We were going to buy another one until we found 60oz of water on the floor! We tried making adjustments & to the towers, & that didn’t work. We think/thought the base was cracked bc we couldn’t figure out where “it was leaking”. After discussing it, & looking for the problem that we couldn’t find, we decided to look for something else. I don’t want to risk water damage.
After watching your video, it wouldn’t surprise me if this was the issue.
Yeah, if the water is happening to flow off the back lip of that tower and is touching the rim of the basin holding the water, it could leak that way and drive you crazy.
@@keaco73Thank you for following up with me.
Any chance to give us from Europe the measurements in centimeters?
Great video hope the guys at Miaustore appreciate your effort and learn with your video
Was just wondering the same!
Hi, have you had any issues with scum building up on the outside of the fountain? Ours has a large amount of yellowish buildup wherever the water has been flowing and it’s very hard to remove without a strong abrasive but I’m concerned about the terra-cotta flaking
Hi, I just throw it in the dishwasher a few times a month. But if you don’t have a dishwasher I would I would soak it in hot water with dishwashing soap. The ceramic is extremely strong tho because it’s fired at an extremely high temp.
I am thinking about getting one thank you for this video do you recommend one it would be coming to New Zealand
Yes they’re great. I just ordered a replacement pump and they’re far superior to the old style I have in this video. so I would make sure you get that one, along with the pump guard/screen, makes a big difference. miaustore.com/us/extra-parts.html
I recently obtained a fountain and noticed some of the same issues you had. There isn't enough clearance between the towers and the basin so water sometimes overflows onto the floor. The problem is the main tower which could use a higher rim (or a slightly larger basin.). I tried silicone nose pads and silicone makeup pads to tilt the tower but they float. I'm trying your suggestion next. The pump definitely needs a screen--I made one out of a Japanese tea bag (not paper) and even tried a fancy conical tea bag (Tea Forte) which works to keep pump and tubing unclogged. Don't think I can upload photos here, but a muslin spice bag should work also. Thank you for the helpful video.
Yes I noticed that problem as well with the back of the larger tower against the basin. So I always have to pay attention to move it forward a bit. I’m not sure what you’re propping the tower up with but just make sure it’s safe for drinking water. That was what I was careful with when selecting the silicone. The filter that’s on the motor is just the plastic slotted outer-edge which fills up with a good amount of hair after approximately a week. I’d be curious how fast the water stops flowing after using that filter you referred to. Especially now that it’s the spring my cats are shedding a lot so if I were to use a more tightly knitted filter the pump might stop daily. Let us know how you make out :)
@@ykalaska maybe you can post your photos in sequence to Imgur then share the link?
When you mentioned propping up the tower with a nose pad that’s what I was stressing about making sure anything in the water is safe for drinking etc :) I just built up the bottom with the silicone.
The hose I mentioned in the video comes in very long precut lengths and I believe I may have cut mine a little longer than the manufacturer did.
Also, I recently purchased a new pack of assorted washers from Home Depot for another project and it also contained the O-ring I mentioned in the video. Just adding that since the mentioned pack seems to be discontinued.
@@keaco73 Not used to conversations on RUclips so I may have missed replying before. Also, I revised my previous statement. The silicone pads I referred to are designed for use by people on their skin to protect from CPAP pressure or as cosmetic sponges. Anyway, I found a tray that might work even better.
Okay...I'm definitely just going to avoid buying this fountain. I wanted it so much for my cat at first, but their reviews have been way too hit or miss. Too many complaints about the pump and overall function being too poor...it's a shame because it seemed cute and useful! Wish me luck finding a good ceramic fountain! Haha :D
Btw The pump is generic you can buy one anywhere.
@@keaco73 The pump doesn’t require a filter, so you’re saying any pump will work without a filter?
@@jaeshasway with cat fountains it’s not the pump that generally has the filter it’s the fountain that holds the filter, and the pump is positioned to push the water thru it. If you Google “cat fountain pump” and you’ll see that the pump for these fountains are separate from whatever filter a specific fountain would require.
@@keaco73That doesn’t explain why this fountain doesn’t though. That’s what I’m trying to understand. What makes this pump and/or fountain different? Other than the screen there’s no difference to any other pump I’ve had. I’ve had 4 other water fountains in the past, but they all had a filter except this one. One of them was ceramic but it also had filter.
@@jaeshasway it’s not the pump that makes this fountain different. This fountain is ceramic and fired at very high temperatures therefore much less bacteria sticks to it and you could also just throw it in your dishwasher.
Is there a good fix/method to repair a small damage of the ceramic?
I’ve been using JB Weld epoxy for mine.
Hey, i just recently got this fountain and i have a slight issue of where the water comes out of through the hole, it mainly goes to the side so the flow isn’t quite strong as it goes off to the side, i don’t know if that makes sense but do you of any fixes for that? I’m thinking I’ll probably need the silicone like you recommended but just wanted to double check. I have indeed emailed the company as well :) thank you
Hi, if you watch the video I think the first thing I discuss addresses your problem…?
@@keaco73 ah no i checked that earlier as well once I saw your video but the design of plastic bit itself isn’t an issue as they have made it so it covers the hole, it’s when the water itself shoots out, the direction of the water will shoot to the side or back
@@KWH95 if I’m understanding you correctly wouldn’t that be a water pressure adjustment on the pump itself? Not sure which pump you have but there should be an adjustment that may fine-tune the output of the water.
@@keaco73 I believe so, i checked the pump and rotated it around it seems to be a placement issue so i propped up the bottom part of the fountain and it sorted itself out for now, shouldn’t have to but i will use the silicone you put in your video, thank you :)
@@KWH95 yes exactly. I’m really surprised they haven’t worked out the leveling issue being this video is 2yrs old. Just a reminder to make sure the silicone you purchase is for drinking water. Good luck!
How do you clean the filter pump with silicone on the bottom?
Hi, not sure what you mean…? There is no silicone put on the pump.
@@keaco73 I meant does it stick to the bottom bowl?
@@debsterdeb not at all. It’s just like rubber
Is there anyway to add a carbon filter to this fountain?
If you did I’d imagine the only way would be an inline filter.
hi could you recommend the mini one? i only have one cat
Hi Luisa, sorry I’ve never used the mini so I can’t really comment.
@@keaco73 thanks! anyways does it include pump protection? Cleaning kit and motion sensor need to be bought separately right?
@@maryalands and yes, those accessories have to be purchased separately.
@@keaco73 oh thanks I just purchased it, I thought the pump protection would be included because it’s in their video
I'm very interested in buying a water fountain for my three cats but I am full of doubts. Obviously ceramic ones are antimicrobial but...not even this one is completely made of ceramics: the tube and pump are plastic so bacteria can still build up in there. Plus, this one doesn't use filters, which is good for the wallet but I don't know about the cleanliness of water. And cats don't just touch water with their mouth, they often put their paws in, either to drink by licking them or to play. So, even if you change the water every week, or twice a week, and even if you keep the water running all the time, day and night, I guess it will always be not healthy enough...isn't it healthier to change it daily using a normal ceramic bowl? I don't know, I really wonder...and can't resolve to buy any fountain.
Hi yea good points. But I’ve had 2 of these fountains for over 4yrs and they amount of times they put their paws in there was probably less than a dozen and it was 1 cat out of 3. The first time he put one of his paws in there was when the fountain was brand new, as if he was trying to size up the situation and if I top it off with him there and bubbles form he’ll try to pop the bubbles but other than that it’s rare they put their paws in there. And if you have to clean the tube etc once a week maybe it’s still less expensive than one with a filter. Also, with fountains there is oxygenation going on too which is another aspect that helps keep the water clean.
Hi,
I am looking “below”’for the list of washers, tubing, etc you bought but do not see anything. Could you please list all tools you bought for this video? Thanks!
Hi they are in the description area right below the video.
also, you just have to have something to cut the tubing. no tools other than a pair of scissors
Found it!! Thank you!! So do you think your fix will help make the flow stronger/more forceful? My water is just barely dribbling out. And I’ve only had this fountain for about a month. I’ve also cleaned the motor, tubing, in vinegar like the luau store recommends, so.....
@@carolcarrico4716 did you adjust the flow switch on the bottom of the motor?
@@keaco73 yes. Ugh. Now I must say, I have NOT done the silicone on the bottom of the big fountain, but mine is not spilling out the back. I really thought I was going to love this fountain because of the anti microbial features of the ceramic, but geez, not if the water is barely flowing out. 😩
I have purchased the Fountain, and am having a HOST of problems in getting the parts I need to make it work. Any suggestions ? For the most part, I am being ignored. I need the top 'T" piece that fits onto the silicone tube, which I got after 10 exchanges with Customer Service. Now I am trying to get the T piece, and I have had the Fountain for over three months. I don't even know if it works ! I like your ideas, Could you provide stock/part numbers of your remedies for the top pillar/tower so I can make my Fountain work ?
Marilee Chais Hi, most of the info on the parts used is in the description. The best way to make the T work is to use the Compression T fitting (from the plumbing aisle) along with the O-ring washer (from gardening aisle). Both purchased at Home Depot.
@@keaco73 what is/are the specific sizes of the parts ? In the video you did say 4.5 inches in length on the tubing, but not the diameter.
Same for the washer and the tip of the tall tower fitting. I don't know if I have a leveling issue, as I don' t have all the parts. Any suggestions on what to do about a crease in the motion sensor ? Yes, I've told the Wannabe Customer Service about all of this, the more I tell them, the less they respond.
Marilee Chais for some reason on the package it doesn’t state the sizes but this is what I found with the UPC (046878588905).
WaterHose RUBBER WASHER 15 Set FLAT + O-RING 1 1/8" 1" x 5/8" 1/2" ORBIT 58890
I don’t have the motion sensor so I can’t comment on any of those issues sorry. But I can tell you if you throw away the hose and garbage plastic tip they give you and replace it with what I mentioned it’s a much cleaner fit and is more durable especially after repeated cycles of the dishwasher.
Marilee Chais also, the tubing measurements are in the description. It’s the first one.
@@keaco73 Unfortunately, I do NOT have a dishwasher, persee, I am the dishwasher. With ALL the POOR customer service that I've received, I didn't and won't return the Fountain, because, of ALL the fountains I've had, this is the only one that not only has ceramic construction, but no filters and a pump that supposedly lasts up to TEN years! The average age of the fountains that I've had, was six months. And filter replacements. I do believe that water fountains benefit Kitties, as mine have lived to be 18/19+ years.
No instructions sent; no clue how to connect movement activation. Nothing works and no reply from manufacturers.
Very bad buy
I didn’t receive the motion sensor but it must just attach between the USB power line then just work when motion is sensed. Have you checked their website for instructions?
I am so disappointed with this kitty fountain. It looked like a great solution but the pieces do not function as they are supposed to. I have wasted a whole day trying to make this work. Plus, you shouldn't have to get washers, levels etc. for this fountain to function. VERY POOR. The first delivery had a broken piece in the box so I reordered. Nothing fits or work as it was described.
Hi Kathryn, you def don’t have to get what I show in my video. It’s more of an upgrade but it should work fine the way it ships. Broken pieces are one thing but what do you find that doesn’t function correctly??