Avaya IP Office - How to Program Auto Attendant on IP500

Visit: www.metrolinedi...
Follow us: / metrolinedirect
/ metrolinedirect
Need Tech Support? Call us for rates: 800-929-8061
This video explains how to use Manager to program and record the Basic mode Auto Attendant
-How to program submenus/announcements for the Auto Attendant
-How to use the schedule
-How to use the night service button

[@rajnishgarg2783]

great video, thank you so much for sharing this video. I have been struggling this 10 days and it was impacting my customers business to high extend. This video helped me to resolve the issue with in 30 minutes. Thank you so much.

[@alrahhal5814]

I have one question. How to access the voice mail from outside the office? By the way. Great Job, I am very grateful for you sharing your knowledge.

[@israelminds2596]

I don't see Auto Attendant in my manager, how else can I see my auto attendant that is set up?

[@TiamoOjisan]

How can I use Auto Attendant in case " no answer / busy". Example: Customer call ---> greeting --> dial 0 to Operator ( and group of Operator) but all group busy ---> "Greeting" Busy

[@metrolinedirect]

Thanks for your comment, programming an auto attendant and options on the auto attendant is something that we normally charge tech support for, please feel free to give us a call and we can help you setup your system the way you want.