Is your Starlink account locked or you've forgotten your password or maybe you just have a question. In today's video, I give you 6 easy ways to contact SpaceX Starlink customer support! A few methods if your account is working and others if your account is locked or you've lost your password. I gotcha covered! Plus, I throw in a bonus that works every time, and finally, debunk a popular method found on Google that will NEVER WORK not to waste your time! After watching the video add your thoughts to the comments or simply add an emoji so I know you enjoyed the content. Links as promised: auth.starlink.com/forgot-password 192.168.100.1 dishy.starlink.com support.starlink.com/tickets www.starlink.com/legal/documents/DOC-1027-60637-68 starlinkresolutions@spacex.com I'm offering networking consultation including Starlink setup help which can find at jcristina.com/product/1-hour-consultation I've linked to products that I use in my Amazon shop: www.amazon.com/shop/jcristina Are you looking for a Static IP address and the ability to do Port Forwarding? Get a massive discount with PureVPN by visiting jcristina.com/vpn Uses Promo Code: JCRISTINA for an additional 15% Off. As promised, here is a list of routers I'm currently recommending: Nighthawk: amzn.to/3DnOKqh TP-Link: amzn.to/3pQC6x3 ASUS: amzn.to/3OoaDw5 Don't forget to join my Newsletter: jcristina.com/join and grab one of my eBooks FREE just for being here: jcristina.com/books Super Chats And All Channel Donations Are Warmly Welcome! Thank You! Speedify.com get 20% OFF when using Promo Code: JCRISTINA at checkout or simply go to my direct link: jcristina.com/speed I truly hope you enjoy the video and find value in it! If so, please consider Thumbs Up, Subscribe, and Becoming A Member Of The Channel! For Media & Business Relations Contact 📧 jcristina.com/contact Thank you for supporting the channel! Are you interested in any products that I personally use? Visit www.amazon.com/shop/jcristina or go to the bottom of this description for direct links. If you would like to get a FREE copy of the Prologue to "How To Create A Digital Fort Knox - Backing Up Your Digital Life" or one of my other FREE books, visit jcristina.com/books Consider subscribing to the channel, commenting below, and signing up for my newsletter at jcristina.com/join Highlighted Starlink Hardware I Have Tested In The Past: Ubiquiti amzn.to/3qC554s NetGate amzn.to/3cXiTTv Peplink amzn.to/3OnTsHM UTT Router amzn.to/3nJBLaL TP-link Router #1 amzn.to/3IjkyhP TrendNET Router #1 amzn.to/3nVukx0 TrendNET Router #2 amzn.to/3IGxvm2 Small Battery Backup For Starlink - amzn.to/3ScbcrZ TP-link AX Router - amzn.to/3sf2or8 TP-link Managed Switch: amzn.to/3EQJKZy TP-link Outdoor Access Point - amzn.to/3uqDYfP TP-link Indoor Access Point - amzn.to/3rV6Nzk TP-link Control Module (Gigabit) - amzn.to/3rVBqEx For High-Speed Access Points (e.g. Starlink or Cable) TP-Link Control Module (Gigabit) - amzn.to/3rVBqEx TP-Link AC1900 - amzn.to/3Q28y6N [ Social Media & Additional Connections ] 📦 20% Off Everything jcristina.com - Code YT20 🆓 FREE eBook jcristina.com/ebook 🌒 Dark Moon Teas DarkMoonTeas.com 🎬 RUclips - ruclips.net/user/jcristina 🔖 Twitter - twitter.com/JosephCristina 👀 Instagram - instagram.com/JosephCristina 👨💼 LinkedIn - www.linkedin.com/in/josephcristina 📖 Facebook - facebook.com/joseph.cristina 📰 Creative Discord Server - community.jcristina.com [ Equipment Used ] 💎 MB ] ASUS - PRIME X370-PRO ATX AM4 Motherboard - amzn.to/2rmR9LT 💎 CPU ] AMD - Ryzen 7 1700 3.0GHz 8-Core Processor - amzn.to/2pSCx4S 💎 COOLER ] Corsair Hydro H115i Extreme Liquid CPU Cooler - amzn.to/2rfEpJ2 💎 GPU ] MSI - GeForce GTX 1070 8GB Video Card - amzn.to/2rndQ2o 💎 RAM ] Corsair - Vengeance LPX 32GB (2 x 16GB) DDR4-3000 - amzn.to/2qo8PIv 💎 SSD ] Samsung - 850 EVO-Series 500GB 2.5" SSD - amzn.to/2rmXqH8 💎 DISPLAY ] Dell - UltraSharp 34” Curved Monitor - U3415W - amzn.to/2s6pvTs 💡 Video Lighting - amzn.to/2qrDOnH 🎬 Sony ZV-1 - amzn.to/3rFkfFj 🎬 Canon EOS R & Kit Lens - amzn.to/3lEZIC2 🎙 Tascam Mic w/Recorder - amzn.to/39Xb50C 🎙 Electro-Voice RE-20 - amzn.to/37SoBQt 🎙 Zoom H4n Recorder - amzn.to/3oyF2bh 🎙 dbx 286s Compressor - amzn.to/39SLTYY The above are my Amazon affiliate links - If you purchase anything using the links above, you're supporting this channel at no additional cost to you! I appreciate your support!
My Starlink died after reconnecting it at home after an RV trip. Contacted customer support via texting and after a few texts back and forth in under 2 hours they decided to send me a whole new system because they could not establish contact with my router. Four days later, I have a new system and set up in 30min. All good now. Great customer service!
Great? It's absolutely awful. Sending you new stuff because their equipment consistently breaks isn't great customer service. My kit broke after three days and I exchanged it for another. I had to pay another 120$ for monthly service because they wouldn't credit my account with the service plan I bought. It's awful.
Thanks for this info. I didn't even know about these account resets. How frustrating for the customers being affected. So great they can rely on you for help. Glad to see you're on your way back to being 100%. Your content is always awesome, clear, and concise. Appreciate your opinions and that you always allow us to express ours. See you next time. 😊
I hate to sound like that guy but I wouldn't be a bit surprised if the Feds weren't messing with the service on a small scale. Thanks for your hard work making this video this should be a life saver for everyone on Starlink struggle with this terrible scenarios or other issues. I do agree about the 24 hr Hotline for issues and a simple 24/7 ai chat bot for customer assistance.
I just put mine in service in the last two weeks after moving out to the boonies, a week later my account was reset. Lol So dumb. I just tried to login while watching this and it worked. I did the consumer complaint email the other day, but hadn't heard anything.
Where is my large pre-paid order of teas? Weeks after email indicating at some point the tea order would be filled. How to talk to someone live? Same Starlink hide behind tech to find out?
How do I get a hold of you? I tried to join your channel, but your system got confused. I did get to chose a membership level, I chose life. I really like your channel.
If all these ways fail file a complaint with better business bureau. They will get in contact with you within a day and resolve the problem. It was the only way I could get my system fixed about 8 months ago.
I was camping this weekend, and used their WiFi. Got home and was watching a show and suddenly my starlink went offline. I got the disconnect/offline from the dish to the router. I checked the dish, unplugged and replugged it, did the same with the router, nothing. I even reset the router. I submitted 2 tickets sent pictures and nothing! They “closed” my first ticket without resolving the issue and I still have no internet. Can you give me some advice?
I purchased the device through a Japanese netizen from a place where I didn't order it. But the KIT is bound. I can't use the device. And now I can't contact the original orderer. What should I do?
Starlink really needs to implement additional security on customer accounts. Hell, even 2FA would be a major improvement. I've had Starlink since beta, for 3 years, and luckily it has been very reliable. However, Spectrum has run fiber in my area with service scheduled to begin by the end of this year or early 2024. If it's reliable I'll be cancelling Starlink.
Gstar, I agree with you. Any new global satellite system of the scale of all nations needs an unprecedented security system. Not the more than two decades old typical routine inherently flawed. If our channel host is right and he probably is than the age of lazy users and slack standards was obviously needing to immediately end. Starlink didn't do that, so all of a sudden the hammer strikes to follow as nations, terrorist and thieves fight over Starlink will get worse. Our host can decide me ignorant if he presumes so, but I foretold it for many years, have said so a long time and the day has come. A very limited regional or weak, slow national improvement in digital abilities from a myriad of corporations not integrated into one all inclusive customer base was corporate mentality. But it in no way accommodates the future of humanity, multiplanet communications or provides safety. I'm sure our channel host will call me out. His rights he thinks superior to mine in RUclips. 😊
Hello, why does the internet speed not exceed 1 megabyte in the Star Link device in some governorates in the state of Yemen? In the countryside, the internet speed rises to 100 megabytes most of the time, but inside the city it does not exceed 1 megabyte despite placing the dish in an open area and there are no obstacles and the electricity is pure, painful transformers. I hope Benefit: What are the factors that lead to a decrease in internet speed and what are the solutions in order to increase the internet? Of course, we are linked with the Filipino packages.
hello sir i have a big problem my starlink acct i can't not open the email because my email is disable sir can you please helpme to how to change emai pls
Yep, it would have been a lot longer if I hadn’t watched your videos about how to contact StarLink. The first fix modem, then cable and finally a replacement kit that resolved the issue. There were 3 different tickets and all that time waiting for them to respond. It was painful.
I want only the short story instead of five minutes of repeating content over twenty minutes. You're a typical RUclipsr bloviating and hearing his own voice. So, if Starlink is insecure and not able to spot abuse or hackers or domestic fraud or international spies of foreign nations there is one significant question. When will Starlink be able to protect new users and their account data? You're the self proclaimed expert on this subject. What's the method and timeline for safe mass adoption? 😊
Don’t speak on what you know nothing about. User data was not stollen from SpaceX Starlink’s servers. People made a mistake by using the same password on multiple sites and their password was sold on the dark web. If you don’t want a detailed understanding on the how-to and more importantly the WHY behind topics this channel is not for you. I would recommend you keep swiping TikTok’s and remain entertained and ignorant.
@@jcristina First off, you like to assume ignorance where others are concerned. Second, if you can't handle a relevant question then you have a lack of tolerance. Third, I have been computer knowledgeable when you were in diapers. Fourth, you apparently aren't able to provide an answer to the question. But I will both say good things and hard things as I see fit. It's called feedback. Get used to it. Furthermore, Starlink should have foreseen these problems before hand and the stolen data was apparent automatically which is why I mentioned hacking.
Now why would I contact customer support? starlink can't even bring download and upload speeds back to reasonable levels consistently in the PNW 20 miles SW of Seattle ... it is pathetic at this point
Is your Starlink account locked or you've forgotten your password or maybe you just have a question. In today's video, I give you 6 easy ways to contact SpaceX Starlink customer support!
A few methods if your account is working and others if your account is locked or you've lost your password. I gotcha covered!
Plus, I throw in a bonus that works every time, and finally, debunk a popular method found on Google that will NEVER WORK not to waste your time!
After watching the video add your thoughts to the comments or simply add an emoji so I know you enjoyed the content.
Links as promised:
auth.starlink.com/forgot-password
192.168.100.1
dishy.starlink.com
support.starlink.com/tickets
www.starlink.com/legal/documents/DOC-1027-60637-68
starlinkresolutions@spacex.com
I'm offering networking consultation including Starlink setup help which can find at jcristina.com/product/1-hour-consultation
I've linked to products that I use in my Amazon shop:
www.amazon.com/shop/jcristina
Are you looking for a Static IP address and the ability to do Port Forwarding? Get a massive discount with PureVPN by visiting jcristina.com/vpn
Uses Promo Code: JCRISTINA for an additional 15% Off.
As promised, here is a list of routers I'm currently recommending:
Nighthawk: amzn.to/3DnOKqh
TP-Link: amzn.to/3pQC6x3
ASUS: amzn.to/3OoaDw5
Don't forget to join my Newsletter: jcristina.com/join and grab one of my eBooks FREE just for being here: jcristina.com/books
Super Chats And All Channel Donations Are Warmly Welcome! Thank You!
Speedify.com get 20% OFF when using Promo Code: JCRISTINA at checkout or simply go to my direct link: jcristina.com/speed
I truly hope you enjoy the video and find value in it! If so, please consider Thumbs Up, Subscribe, and Becoming A Member Of The Channel!
For Media & Business Relations Contact 📧 jcristina.com/contact
Thank you for supporting the channel!
Are you interested in any products that I personally use? Visit www.amazon.com/shop/jcristina or go to the bottom of this description for direct links.
If you would like to get a FREE copy of the Prologue to "How To Create A Digital Fort Knox - Backing Up Your Digital Life" or one of my other FREE books, visit jcristina.com/books
Consider subscribing to the channel, commenting below, and signing up for my newsletter at jcristina.com/join
Highlighted Starlink Hardware I Have Tested In The Past:
Ubiquiti amzn.to/3qC554s
NetGate amzn.to/3cXiTTv
Peplink amzn.to/3OnTsHM
UTT Router amzn.to/3nJBLaL
TP-link Router #1 amzn.to/3IjkyhP
TrendNET Router #1 amzn.to/3nVukx0
TrendNET Router #2 amzn.to/3IGxvm2
Small Battery Backup For Starlink - amzn.to/3ScbcrZ
TP-link AX Router - amzn.to/3sf2or8
TP-link Managed Switch: amzn.to/3EQJKZy
TP-link Outdoor Access Point - amzn.to/3uqDYfP
TP-link Indoor Access Point - amzn.to/3rV6Nzk
TP-link Control Module (Gigabit) - amzn.to/3rVBqEx
For High-Speed Access Points (e.g. Starlink or Cable)
TP-Link Control Module (Gigabit) - amzn.to/3rVBqEx
TP-Link AC1900 - amzn.to/3Q28y6N
[ Social Media & Additional Connections ]
📦 20% Off Everything jcristina.com - Code YT20
🆓 FREE eBook jcristina.com/ebook
🌒 Dark Moon Teas DarkMoonTeas.com
🎬 RUclips - ruclips.net/user/jcristina
🔖 Twitter - twitter.com/JosephCristina
👀 Instagram - instagram.com/JosephCristina
👨💼 LinkedIn - www.linkedin.com/in/josephcristina
📖 Facebook - facebook.com/joseph.cristina
📰 Creative Discord Server - community.jcristina.com
[ Equipment Used ]
💎 MB ] ASUS - PRIME X370-PRO ATX AM4 Motherboard - amzn.to/2rmR9LT
💎 CPU ] AMD - Ryzen 7 1700 3.0GHz 8-Core Processor - amzn.to/2pSCx4S
💎 COOLER ] Corsair Hydro H115i Extreme Liquid CPU Cooler - amzn.to/2rfEpJ2
💎 GPU ] MSI - GeForce GTX 1070 8GB Video Card - amzn.to/2rndQ2o
💎 RAM ] Corsair - Vengeance LPX 32GB (2 x 16GB) DDR4-3000 - amzn.to/2qo8PIv
💎 SSD ] Samsung - 850 EVO-Series 500GB 2.5" SSD - amzn.to/2rmXqH8
💎 DISPLAY ] Dell - UltraSharp 34” Curved Monitor - U3415W - amzn.to/2s6pvTs
💡 Video Lighting - amzn.to/2qrDOnH
🎬 Sony ZV-1 - amzn.to/3rFkfFj
🎬 Canon EOS R & Kit Lens - amzn.to/3lEZIC2
🎙 Tascam Mic w/Recorder - amzn.to/39Xb50C
🎙 Electro-Voice RE-20 - amzn.to/37SoBQt
🎙 Zoom H4n Recorder - amzn.to/3oyF2bh
🎙 dbx 286s Compressor - amzn.to/39SLTYY
The above are my Amazon affiliate links - If you purchase anything using the links above, you're supporting this channel at no additional cost to you! I appreciate your support!
My Starlink died after reconnecting it at home after an RV trip. Contacted customer support via texting and after a few texts back and forth in under 2 hours they decided to send me a whole new system because they could not establish contact with my router. Four days later, I have a new system and set up in 30min. All good now. Great customer service!
That is amazing news! Awesome.
Great? It's absolutely awful. Sending you new stuff because their equipment consistently breaks isn't great customer service.
My kit broke after three days and I exchanged it for another. I had to pay another 120$ for monthly service because they wouldn't credit my account with the service plan I bought. It's awful.
Glad you were helped, after 3 tickets I’m still waiting
Thanks for this info. I didn't even know about these account resets. How frustrating for the customers being affected. So great they can rely on you for help.
Glad to see you're on your way back to being 100%. Your content is always awesome, clear, and concise. Appreciate your opinions and that you always allow us to express ours. See you next time. 😊
I hate to sound like that guy but I wouldn't be a bit surprised if the Feds weren't messing with the service on a small scale. Thanks for your hard work making this video this should be a life saver for everyone on Starlink struggle with this terrible scenarios or other issues. I do agree about the 24 hr Hotline for issues and a simple 24/7 ai chat bot for customer assistance.
I just put mine in service in the last two weeks after moving out to the boonies, a week later my account was reset. Lol So dumb. I just tried to login while watching this and it worked. I did the consumer complaint email the other day, but hadn't heard anything.
Where is my large pre-paid order of teas? Weeks after email indicating at some point the tea order would be filled. How to talk to someone live? Same Starlink hide behind tech to find out?
This is great information, thanks for taking the time to put it all together!
Glad it was helpful!
Thank you for the information, luckily I haven't had any problems requiring tech-support. I hope it stays that way.
Me too. Thanks for being here!!
Is there a way tp get the "KIT" number if one has discarded the original box?
How do I get a hold of you? I tried to join your channel, but your system got confused. I did get to chose a membership level, I chose life. I really like your channel.
JCristina.com then go to the contact tab. 👍🏻👍🏻 thank you so much for your kindness and support!!!! Many blessings.
If all these ways fail file a complaint with better business bureau. They will get in contact with you within a day and resolve the problem. It was the only way I could get my system fixed about 8 months ago.
Thanks!
So very kind.. Truly Appreciate it Lynn! Many blessings!!
that was me …they finally got ahold of me about my account reset , just to tell me they had an issue and it may be fixed next by week …
I was camping this weekend, and used their WiFi. Got home and was watching a show and suddenly my starlink went offline. I got the disconnect/offline from the dish to the router. I checked the dish, unplugged and replugged it, did the same with the router, nothing. I even reset the router. I submitted 2 tickets sent pictures and nothing! They “closed” my first ticket without resolving the issue and I still have no internet. Can you give me some advice?
Thanks!
Thank you so much for your support and kindness.
Thanks!
Thank you for you support and kindness. Blessing!!
I don't have a starlink account yet they have charged me 2200 dollars ... how do I get ahold of someone
Thanks
Thanks for being here.
I purchased the device through a Japanese netizen from a place where I didn't order it. But the KIT is bound. I can't use the device. And now I can't contact the original orderer. What should I do?
Awesome. Shared this
Blessings. Appreciate you.
Starlink really needs to implement additional security on customer accounts. Hell, even 2FA would be a major improvement. I've had Starlink since beta, for 3 years, and luckily it has been very reliable. However, Spectrum has run fiber in my area with service scheduled to begin by the end of this year or early 2024. If it's reliable I'll be cancelling Starlink.
Gstar, I agree with you. Any new global satellite system of the scale of all nations needs an unprecedented security system. Not the more than two decades old typical routine inherently flawed. If our channel host is right and he probably is than the age of lazy users and slack standards was obviously needing to immediately end. Starlink didn't do that, so all of a sudden the hammer strikes to follow as nations, terrorist and thieves fight over Starlink will get worse.
Our host can decide me ignorant if he presumes so, but I foretold it for many years, have said so a long time and the day has come. A very limited regional or weak, slow national improvement in digital abilities from a myriad of corporations not integrated into one all inclusive customer base was corporate mentality. But it in no way accommodates the future of humanity, multiplanet communications or provides safety. I'm sure our channel host will call me out. His rights he thinks superior to mine in RUclips. 😊
Anyone who has access to fiber shouldn't have Starlink. Starlink is for people living in remote areas with inaccessible internet.
@@Aria__Arvilla Agreed. But I don't have fiber yet. Spectrum is saying that it should be available by early '24 at the latest.
@@Aria__Arvilla Your mind is the same level of foresight and organization as a garbage dump. Clueless.
Starlink as a backup if you already have fiber.
Hello, why does the internet speed not exceed 1 megabyte in the Star Link device in some governorates in the state of Yemen? In the countryside, the internet speed rises to 100 megabytes most of the time, but inside the city it does not exceed 1 megabyte despite placing the dish in an open area and there are no obstacles and the electricity is pure, painful transformers. I hope Benefit: What are the factors that lead to a decrease in internet speed and what are the solutions in order to increase the internet? Of course, we are linked with the Filipino packages.
Guessing congestion and distance to ground station/POP.
hello sir i have a big problem my starlink acct i can't not open the email because my email is disable sir can you please helpme to how to change emai pls
What if I go to Alaska, for awhile
Thanks man
Thanks so much for being here.
Gess, it's time for me to create a stronger password. Gone are the days of using simple passwords. 😢
Our StarLink was damaged in a storm and we were without Internet for 48 days. Yep, their customer service needs help.
Holy crap!!!!!!!
Yep, it would have been a lot longer if I hadn’t watched your videos about how to contact StarLink. The first fix modem, then cable and finally a replacement kit that resolved the issue. There were 3 different tickets and all that time waiting for them to respond. It was painful.
These are the reasons why the Harvard School of Business has banned Musk's textbook on how to build a lean and profitable business.
Ohh come on JC, you can’t be doing that… you are making too much sense on simple support that StarLink can be providing for $120/month.
:-)
😂
Your videos are good but you sure like to drag things out. Please. Get to the points! Too much nattering.
Please skip ahead.
I want only the short story instead of five minutes of repeating content over twenty minutes. You're a typical RUclipsr bloviating and hearing his own voice.
So, if Starlink is insecure and not able to spot abuse or hackers or domestic fraud or international spies of foreign nations there is one significant question. When will Starlink be able to protect new users and their account data? You're the self proclaimed expert on this subject. What's the method and timeline for safe mass adoption?
😊
Don’t speak on what you know nothing about. User data was not stollen from SpaceX Starlink’s servers. People made a mistake by using the same password on multiple sites and their password was sold on the dark web. If you don’t want a detailed understanding on the how-to and more importantly the WHY behind topics this channel is not for you. I would recommend you keep swiping TikTok’s and remain entertained and ignorant.
@@jcristina First off, you like to assume ignorance where others are concerned. Second, if you can't handle a relevant question then you have a lack of tolerance. Third, I have been computer knowledgeable when you were in diapers. Fourth, you apparently aren't able to provide an answer to the question. But I will both say good things and hard things as I see fit. It's called feedback. Get used to it.
Furthermore, Starlink should have foreseen these problems before hand and the stolen data was apparent automatically which is why I mentioned hacking.
Now why would I contact customer support? starlink can't even bring download and upload speeds back to reasonable levels consistently in the PNW 20 miles SW of Seattle ... it is pathetic at this point