Hot Tub Balboa Spa Pack Not Heating / Test a Hot Tub Heating Problem

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  • Опубликовано: 29 окт 2024

Комментарии • 370

  • @forestgumpAustralia
    @forestgumpAustralia Месяц назад +1

    Great video, have done all these steps, fuses, volts, ohms, still not heating, no error codes.
    The COOL orange button illuminates when i try to heat up, any advice or help appreciated. Thanks

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  Месяц назад +1

      @@forestgumpAustralia what's the hot tub doing or not doing. What hot tub do you have?

  • @shawngraham9704
    @shawngraham9704 День назад +1

    Hey I have indication that heater is on, i have 0 volts at the heater but I do have 120 when I check between ground and both heater connections individually does that still mean my heater is no good?
    I have no codes.

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  День назад +1

      Do other tests to confirm. Amps, volts, ohms, continuity

  • @johnkernoschak2967
    @johnkernoschak2967 Год назад +1

    Thanks for the video. My problem is I have no 240v to the heater element. Does this mean it is the main control board? Maybe the relays on it?

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  Год назад +1

      Maybe. Is it not heating up? Are your settings all good? Would have to test the relays if everything above is all good.

  • @mannydiaz8842
    @mannydiaz8842 3 месяца назад +1

    Hello, I’m getting an HH code. I’m thinking it’s the two sensors. Any advice would be appreciated thank you.

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  3 месяца назад +1

      2 things. Make sure that the pump pushing the water thru the heater is working. Make sure to pull the filters. There should be an error code before the HH. It still could be a sensor issue but other things will make the code come up.

  • @cmf71
    @cmf71 Год назад +1

    Thanks for the info, im dam sure its my element. I have a balboa vs501z. Which element should i buy?

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  Год назад +2

      The information on what element you need will be on the heater tube.

    • @cmf71
      @cmf71 Год назад +1

      @@VIPPoolsandSpas thanks a lot

  • @richardshort5406
    @richardshort5406 4 месяца назад +1

    I have a Balboa VS511Z, The heat light doesn’t come on, I have 120V on element, Heating element in circuit shows 10 Ohms. Can the heating element cause this no-heat condition?

  • @gilwright5349
    @gilwright5349 2 года назад +1

    i Have a master spa and stopped heating replaced heater and no difference. BalBoa EL1000 Mach 2 board.
    Have voltage coming in and heat light displays on panel. Do not have 240 on heater terminals. Relay?? if so don't see identifying numbers to replace. How could i find the proper relay.

  • @laurathrockmorton5415
    @laurathrockmorton5415 11 месяцев назад +2

    I have balboa rs101. What if no power to heater? Pump running ok. No error codes heating light on and just replaced element. Thinking board but what relays control heater? Pulled board no burn marks. Possible relay??? Please help. 120v coming in

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  10 месяцев назад +1

      Unplug the heater element cord from the board and test the plug on the board itself. You have 3 spots, only test 2 of them (not the one close to the green ground wire). You should get 120V. If not, Its the board.

  • @opera5714
    @opera5714 3 года назад +2

    Balboa RS101 control board. I removed the board and nothing is burned or indication of board heating. Each relay coil measures either 80 or 160 ohms. Heater element is 15 ohms. No voltage on element. Just doesn't heat. There seems to be sufficient flow. It is in the standard ST mode. I don't see anything which looks like an error code. Do these have a history of burned relay contacts? Spa is 7 years old. Am I missing something before buying replacement board or tearing this one apart? Thanks

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  3 года назад +1

      no volts on element.....replace the heat tube/element/cord. Its all one part.

  • @wildeyebilly1008
    @wildeyebilly1008 3 месяца назад +1

    I have a bp7 tp600 2 pumps,both 2 speed,a blower, and a circulation pump but when i put it on program 1 the 1st pump will not run with my heat causing a no flow issue, if i switch to program 6 it works but my circulation pum wont work on that program any suggestions

  • @leonp4204
    @leonp4204 Год назад +1

    Hi there, I’ve currently got my spa set to heat to 38 degrees Celsius. However it’s not getting past 36 degrees. I’m getting 22ohms across the heater and getting 0 volts when testing the heater itself. Any ideas? Thanks

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  Год назад +2

      Most likely it's your heater element. Change that and see. Also, clean off your sensors at the same time.

  • @ItsWaterTime
    @ItsWaterTime Год назад +1

    Changed out the element after showing no voltage between the heater prongs. Still no
    Voltage. Board issue?

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  Год назад +1

      If it shows no volts when its calling for heat, then it's a relay issue. Most likely. If the element had volts but it didnt heat, change the element.

  • @derekparkinson3336
    @derekparkinson3336 Год назад +1

    Balboa spa pack MXBP501X New element. No volts or amps at heat tube connections? 240v coming in. Runs fine and shows its heating. But its not. Relay bad? Please help

    • @BIKEBLADESKATE
      @BIKEBLADESKATE 7 месяцев назад

      Ever figure this out? I’m on the exact same page.

  • @heathermercer8528
    @heathermercer8528 2 года назад +1

    I have a Balboa pack Changed heater Only heating to 82゚ Any ideas of what could be wrong

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  2 года назад +1

      The 82 is just from the motor heat. You will have to test the heater element for volts and maybe the amps.

    • @heathermercer8528
      @heathermercer8528 2 года назад +1

      Now it has moved up to 85 Any ideas as to what I can do

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  2 года назад +1

      @@heathermercer8528 test the heater element and the amps. When the display shows around 85, up or down it's from the motor heat and not the heater element.

  • @wesleyblake8552
    @wesleyblake8552 2 года назад +1

    Hi great video, my spa is the same and when the filtration was running the pump was making funny sounds, now it won't filter and wont heat I turned it off and on put it in stranded mode, the heater light then come on.... then flickers then goes off I have checked the fuse and its fine, do you have any idea what it might be? thanks Wes.

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  2 года назад +2

      Is the pump that pushes the water thru the heat tube running now? What noise? Could be a bearing or capacitor. When the heat light flickers, that means that it's thinking about heating.

    • @wesleyblake8552
      @wesleyblake8552 2 года назад +1

      @@VIPPoolsandSpas Thanks for the reply, no that pump isn't running now but the other pumps are, the noise was a rattle ?

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  2 года назад +2

      @@wesleyblake8552 test the fuses, test the pump capacitor.

  • @drunkbohunk
    @drunkbohunk Месяц назад +1

    Sensors won't sync is the code I'm getting. Balboa BP pack. Looks like a m7 heater. Should I replace the sensors or the entire heater. Won't heat at all.

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  Месяц назад +2

      we do have a video on trying to sync these sensors back up. If it doesnt work, then replace both sensors.

    • @drunkbohunk
      @drunkbohunk Месяц назад +1

      I followed all those instructions first and it did remove the error code, but now it's just not heating at all with no error code

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  Месяц назад

      @@drunkbohunk test the volts and amps on the heater element. If no volts or amps with no error codes showing, most likely a board issue.

  • @matthewshelton1403
    @matthewshelton1403 2 года назад +2

    Great Video!
    I have the same heating element in my 2005 marquis hideaway spa.
    I have no voltage going to the heating element through those two copper straps.
    Does this mean that my heating element is bad?
    I figured when the “heating” light was on, I’d get voltage to the heating element regardless if the element is working or not.

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  2 года назад +2

      99 percent of the time, it's the element. Still could be the relay, but don't think so because that normally will trip the breaker. Change the element first

    • @matthewshelton1403
      @matthewshelton1403 2 года назад

      @@VIPPoolsandSpas thank you! I ordered one and will give it a try!

    • @ericsvenpladsen9499
      @ericsvenpladsen9499 Год назад +2

      @@matthewshelton1403 Did the new element fix your spa heating problem?

    • @matthewshelton1403
      @matthewshelton1403 Год назад +1

      @@ericsvenpladsen9499 it did! Thank you!

    • @ericsvenpladsen9499
      @ericsvenpladsen9499 Год назад +1

      @@matthewshelton1403 Thanks for the reply!

  • @swedishkev
    @swedishkev 2 года назад +1

    HI again, I have got my balboa circuit board back from the repairers. It warms only to 29 degrees even if I have it set for 38 degrees. All relays have been changed. When I lowered the heat to 26,I see the temp light goes off. And I hear a small click. Then I put it back to 38 and get a small click. The heat then flashes, but it is not going over 29 ? The fuses look fine, but the big main one is not glass, so would need to check that one. I checked the AC current on the element, with it all powered up, And it read nothing. is this strange or what? The element is warmish to touch not hot to burn yourself. I need to switch it off now to check, the ohms. just checked the ohms, around 18,9-19? What does this mean if it is not around 11 or 12? I don't know where the problem is, any ideas?

  • @bsautner1
    @bsautner1 2 года назад

    Thanks. Knowing the copper leads to the heating element should read 240 when heating helped me out of a pickle. Finally see the temp going back up.

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  2 года назад +1

      Glad it helped. Make sure to like and subscribe.

    • @ericsvenpladsen9499
      @ericsvenpladsen9499 Год назад +1

      Did the new element fix your spa heating problem? Or was there a different solution?

    • @bsautner1
      @bsautner1 Год назад +2

      @@ericsvenpladsen9499 My first Balboa control system came pre-wired for 240v and my replacement was wired for 120v. There are all of these jumper wires I needed to understand to ensure everything was gettting 240v. In my case the heater was only getting 120v because the jumper config wasn't using both black and red hot wires. I also needed the right dip switch settings for my pump so it new to run the heater at the right times.

  • @coyko3953
    @coyko3953 2 года назад +1

    Hey VIP pools and spas, I have a QCA spas hot tub with a Balboa VS300AV P/N 55506 and the heater stopped working so i changed it out (The whole tube including sensors) and it fixed the problem for a few weeks and now its not working again. Checking voltage coming in is good (neutral black 120, neutral red 120, black red 240) but checking the heating element posts is 0 volts. What are the odds another heater crapped out or would it be a board issue? No flow codes and the pump is working good, pulled the filter out as well to rule that out

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  2 года назад +1

      do you mean 0 amps?

    • @coyko3953
      @coyko3953 2 года назад +1

      @@VIPPoolsandSpas no 0 volts, if i have one lead on the neutral and one on the first post its 120 v and the other post is 120 v as well but with both leads on the posts its 0 volts

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  2 года назад +1

      @@coyko3953 Check the GFCI breaker.

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  2 года назад +1

      @@coyko3953 If you put the lead on neutral and one one red (120v). If you put on neutral and black (120v). If you put on red and black (240v) If thats what you did, something is wrong at a breaker. Also, make sure all those wires coming in are in there good.

    • @ericsvenpladsen9499
      @ericsvenpladsen9499 Год назад

      @@coyko3953 Did you ever solve your heating problem? I have the same symptoms, and I'm not sure if I should change the heater element or the circuit board.

  • @zodmanny
    @zodmanny 2 года назад +1

    I have replaced the 5.5kw heater element and it’s still not heating. No codes. Pumps are both working. Checked the ohms of the old element and i read 11 ohms. Still no volts at the 2 leads of the new element. The board look ok and the voltage at the board is 120v and 240v.The model number is MXBP501X. Should i check the relay?

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  2 года назад +1

      Could be one of the heater relays. Can take it apart and look behind the circuit board to see any burn marks. Thats if you cant see anything from the front. Also, when you when the power off and then back on can you hear any clicks from the spa pack?

    • @zodmanny
      @zodmanny 2 года назад +1

      @@VIPPoolsandSpas Thank you for the quick response and your knowledge, I was alone at home today so nobody to put the power back on to hear any relays clicks. I did remove the board and i didn't saw any clear evidence. What should i do from there?
      Here some pictures: drive.google.com/drive/folders/1cJArsUkaisZmSFiO8enS1uGLfHn7kRwn?usp=sharing

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  2 года назад +1

      A electronics guy or Cell Phone repair guy can test the board and maybe fix it for you. Just have to find someone in your area. It might be one of the relays with the white sticker on them.

  • @stubla7177
    @stubla7177 Год назад +1

    Hello, hopes you can help, i have a VS100 just converted to 240v followed spaberry inst. And you tube video so that's good. Heater does nothing tub says it is. Get 15 ohm at heater unplugged. Gets 120v each prong when testing to neutral at heater when plugged in. Unplug heater and test plugs on board White=1.5V black= 120v test both together with heater plugged in get 0V. Heater is 4 months old. Board is 10 years.

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  Год назад +1

      Turn power OFF. J11 - make sure it is ON. (jump it across both pins). Change the dipswitch. #10 to OFF. Take white jumper wire off (J28 and J57). hope you did that before turning. lol. Make sure to read the instructions on the back of the door of the pack.

    • @stubla7177
      @stubla7177 Год назад +1

      ​@VIPPoolsandSpas yes I did all of that before turning it on as per their manual. 0 amp on both wires at heater. The heat must be what the pump is making.

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  Год назад +1

      Just read over the first message you sent. Where's the red wire? Whats the volts coming into the pack?

    • @stubla7177
      @stubla7177 Год назад +1

      Red wire coming in? 4:50 is on the bottom, black in middle white is second from top

    • @stubla7177
      @stubla7177 Год назад +1

      ​@@VIPPoolsandSpasvoltage coming in is 246. Same at gfci. White output to heater is 1.5 black output is 123. Amp draw on both is 0 when heater is plugged in

  • @nunzio1747
    @nunzio1747 2 года назад +1

    The circuit breaker tripped recently in the winter. When I switched the power back on I was getting a sn code. I would get it to run but it wouldn't heat and eventually shut down with a hh code. Do you think I might have an ice blockage somewhere.

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  2 года назад +1

      Can you push pump 1 button and does it turn on? any sound?

    • @nunzio1747
      @nunzio1747 2 года назад +1

      Yes. Everything seems to work (except heat) when I let it sit but after a while it shuts down and I get the HH code.

    • @nunzio1747
      @nunzio1747 2 года назад +1

      I'm positive the lines had ice in them.

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  2 года назад +2

      if water seems to be moving on pump 1 or circ pump then change the sensors.

    • @nunzio1747
      @nunzio1747 2 года назад +1

      Thank you!

  • @kerrahfoster544
    @kerrahfoster544 3 года назад +1

    Hello I have a balboa and we are not getting any power to the hot tub. We replaced heating element a few months ago is been ok. Checked all fuses were good .. nothing.. replaced the mother board and now top side and still nothing.. not tripping breakers, power going into spa pack but nothing..about to order a new tub. This is a Dr wellness x-3 model..any ideas on what else causes no power? ..we tried disconnecting items no pumps, no power to topside at all..

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  3 года назад +1

      When you say no power. Does that mean nothing on the topside?

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  3 года назад +1

      Does anything run on its own ? Do you have any clicks from the spa pack?

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  3 года назад +1

      Another question. How long have you had the tub for? was it running in the same spot before this issue?

  • @dmilburn39
    @dmilburn39 9 месяцев назад +1

    Have ran all these steps I have no code on my display and tub still won't heat. Board is fairly new with no visible damage. Have changed the coil already as that had gone but now it still won't heat. It does heat sporadically but once it gets to temp it won't heat and temp drops significantly.

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  9 месяцев назад +1

      Whats the volts and amps on the heater element?

  • @bnappi22
    @bnappi22 3 года назад +1

    Not heating with SNS code. I checked all the voltages and don't have the 240v across the heating elements. I do have 120v and 240v across the white, black and red etc. I have also taken the filter out and still have the same issue. Should I change the heating element? The heating element is from 2009 and I'm not sure how often things go. Any help would be appreciated. TY

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  3 года назад +1

      Is the pump pushing the water thru the heater tube well? The SNS code is a flow problem or sensor issue.

    • @bnappi22
      @bnappi22 3 года назад +1

      @@VIPPoolsandSpas Pumps working good and I pulled the filter. I put the meter on the water heater and did not get 240volts. I ordered a new heater with sensors and will update you in a week. Thanks for the response.

  • @davidbrooke4829
    @davidbrooke4829 2 года назад +1

    i replaced heat element, checked for air locks, i have voltage at the element. and if you shut valves on the union to heater, it gets hot.
    At the filters their is no sucking . pressing jets 3 on immediately cuts the heating symbol off.
    no error codes. any advice greatly appreciated

  • @neilfigueredo7041
    @neilfigueredo7041 2 года назад +1

    I have a Viking Spa model PSL AURI serial number 16022000 No power to heater? No sure if it's a board issue? Fuse seams ok. sensor issue? Relay issue. No codes, heat light comes on. but no power to heater. How can I check the relay??

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  2 года назад +1

      Any error codes? Does all the pumps work as normal? When you mean "no Power" , it that no volts?

  • @bradclott8027
    @bradclott8027 Год назад +1

    Hey. Love the video. Balboa VS500Z stopped heating. Board is 1.5yrs old. Could not find multimeter. Replaced heating element and relays. Did the relay bypass straight to heating tube. Still no heat. Found meter. Just watched this. I have 120v Neutral to Black, and 120v neutral to red. I have 0 volts between black and red! Is it the the power terminal block? Its the newer balboa style not old. (old board had that and burnt up) Thanks VIP!

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  Год назад +2

      If your testing volts coming into the spa pack and your getting those readings it will be an issue at the GFCI breaker.

  • @johnkirkpatrick9973
    @johnkirkpatrick9973 3 года назад +2

    Thanks ran through all these steps. In Colorado so freezing is a big risk so trying to fix myself - No panel errors, circulation pump running, Heating element tests good, heating light is on, relay on the left closed, on the right first relay closed, second open. My second relay on right in series is open, heat light is on but the relay is open . Failed relay or do other sensors like the M7 control that relay? Any ideas what can cause that or other testing I can do? Can I replace the relay, I assume that is not an option so something is telling that relay to stay open or it failed? But if it is system telling it to open then seems like the light would be off or there would be an error message. Thanks for any suggestions!

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  3 года назад +1

      What spa pack is in your hot tub? Model Number on the top of the pack) Look on circuit board for any burn marks. Might have to look behind it also if everything tests ok.

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  3 года назад +1

      Is everything working? Did you test everything? Do you have normal flow? How many pumps do you have? Name and model of hot tub? Also, if your worried about it freezing, follow this video: ruclips.net/video/yca83KAqzhc/видео.html

    • @johnkirkpatrick9973
      @johnkirkpatrick9973 3 года назад +1

      @@VIPPoolsandSpas Everything but heat working, it has a circulation pump and it is pumping at normal volume. Replaced the heating element but no change and there is not voltage across the terminals. Can trace the voltage to the second relay on the right side connection and that relay is open with the heat light on. The hot tub is a Master Spas Twilight 8.2 with three pumps and the circ pump. To test I have disconnected the three main pumps and the control panel with no effect, no error messages on screen. Thanks for the link to the freezing instructions.

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  3 года назад +1

      @@johnkirkpatrick9973 If you have volts and amps and NO HEAT. It's the Board. NOTE: test amps also. If you have NO volts and NO amps, its the heater element or restricted flow.
      . It also depends on what spa pack you have. You said M7. whats the model? It's on the top of the spa pack (control pack)

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  3 года назад +1

      @@johnkirkpatrick9973 You can also send pictures of the spa pack or equipment to info@vippools.ca

  • @aaronjonke5704
    @aaronjonke5704 2 года назад +1

    I have no power at the heating element. Everything else checks fine. It is still producing some heat and keeping the spa at 80°. Temp settings are correct on the control panel. I was thinking of replacing the heating element. What are your thoughts?

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  2 года назад +1

      Replace the element. The 80 is from the pump heat.

    • @aaronjonke5704
      @aaronjonke5704 2 года назад +1

      @@VIPPoolsandSpas I forgot about the pump heater! That makes sense. Hey great videos that are super helpful!

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  2 года назад +1

      @@aaronjonke5704 the pump motor heats up to about 80 to 85. So I know when people say there heat is at around 80, it's the heat coming from the motor running

    • @aaronjonke5704
      @aaronjonke5704 2 года назад +1

      @@VIPPoolsandSpas OK I Replaced the heating element. I still have no electricity on top of the heating element. So now I am looking for some new ideas. All the fuses were working properly. Does this mean there is something wrong with a relay?

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  2 года назад +1

      @@aaronjonke5704 anything showing on the topside? And whats your set temp?

  • @spencercombs
    @spencercombs 2 года назад +1

    Any idea if a stuck relay could be responsible for an OHS code. Tub is very cool but reads 110. looked for flow problems, removed M7 temp sensors, still pauses with an OHS code. Older Down East Spa, MS2000 board

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  2 года назад +1

      What spa pack do you have? Might be a sensor issue. But could be a board issue also.

    • @spencercombs
      @spencercombs 2 года назад +1

      @@VIPPoolsandSpas EL2000 Mach2, I have pulled the sensors and restarted temp obviously doesn't show anymore but still cycles on and pff with an OHS code

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  2 года назад +1

      @@spencercombs check all the wiring on the sensors and topside (gray in color). dirty filter or somehow clogged filter pipe. (remove filter first). water too low in tub maybe?

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  2 года назад +1

      @@spencercombs is this a new tub installed or has it been there for awhile with no issues?

    • @spencercombs
      @spencercombs 2 года назад +1

      @@VIPPoolsandSpas Been there for a while, had this issue a year ago but resolved itself with several off/on's tapped on the relays, etc. wiring seems to be good, checked all of it, filter is clean, also ran it without filter to eliminate flow issues, purged lower pipes near pumps,

  • @robertfiloramo2488
    @robertfiloramo2488 2 года назад +1

    How do I determine which sensor is bad if any on the Balboa 30344 sensors?

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  2 года назад +1

      Is there an error code in the topside? If no, have to change both.

  • @sleepyhollowschalet
    @sleepyhollowschalet 2 года назад +1

    Hi VIP Pools and Spas. - hoping you can help. I have a Balboa BP501 that isn't heating. I can measure 240 across red/black on input block. I isolate the heating element and it measures about 11 Ohm. There is no voltage across the heating element posts when topside is calling for it. No errors given and just runs the pumps as it calls for it continually. I can measure 120V from each side of the element post to ground. All other functions are fine, pumps, lights and cleaning cycles.
    I assume it's the relays at this point but haven't pulled the board out to review closer. I did get a few "the heater is too hot" errors on a water change that was completed about a week before this happened. They were cleared from the topside and it continued to heat and did reach a temp of 102.
    Any thoughts you have would be greatly appreciated!

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  2 года назад +1

      test amps to confirm. sounds like its a relay but do the amps test anyway.

    • @sleepyhollowschalet
      @sleepyhollowschalet 2 года назад +2

      @@VIPPoolsandSpas hey thanks for the help here. amps are measuring zero as well. seemed odd to me that I could measure 120 from element plug socket on either side to ground but I guess the relay closes the grounding not the supply?
      I guess I am pulling the board to confirm the relays, I can't find anywhere that gives the specs on these relays but assume they should be widely available to purchase and solder/replace. If you have any info on them I'd sure love it
      THANKS AGAIN SO MUCH!

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  2 года назад +1

      @@sleepyhollowschalet it's the element. If your in Blue, you can always call me for a service call. Lol

    • @sleepyhollowschalet
      @sleepyhollowschalet 2 года назад +1

      @@VIPPoolsandSpas the element? But I can measure 11-12ohm on it isolated from controller. Begining to think I will replace it regardless while I'm in there based on age. Unfortunately, I'm a bit further north than blue.

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  2 года назад +1

      @@sleepyhollowschalet that's why I have 4 ways of testing an element. What gave it away for me was the tripping part.

  • @justinmcleod2828
    @justinmcleod2828 Год назад

    Hello there I have a vs300fl4 balboa system. I have done your ohm test and amp test. I get 15.2 ohms on the test and I get an audible click and unit draws 18.5 amps for a second then it goes back to just reading the amps on the pump. I do not have 240 volts across the post on the heater but I do have 120v to ground on each side. Red and black main feed 246 volts. Red to white 123 black to white 123

    • @justinmcleod2828
      @justinmcleod2828 Год назад

      Also no codes given during cycle.

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  Год назад

      What's the hot tub doing or not doing?

    • @justinmcleod2828
      @justinmcleod2828 Год назад +1

      @@VIPPoolsandSpas it's doing everything I ask it to do but heat the water up.

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  Год назад +1

      @@justinmcleod2828 Change the heater element.

  • @MJ7DIRULE
    @MJ7DIRULE Год назад +1

    Hey ive got one for ya, no codes, no restrictions in the system, pump working, new heating element, but no voltage at the heating element. Heating indicator light is on. I tested everything the way shown. Heating element is 10.5 oms. Not heating at all. New sensors as well, no air in system.

  • @SmolMothman
    @SmolMothman 3 года назад +1

    hey if the element is ohms out but you're not getting 120v does that mean the boards bad? the screen keeps just blinking 104 and not going to any temperature. almost like a thermostat when it won't click. and then when i hold the jet button down and let go it will scroll through f1-f8 by itself. also, the light button on the control won't click on, but i can get the light to flash when i turn on the second dip switch.

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  3 года назад +1

      Unplug the topside and see what it does. Should come on. Question. Does your topside look beat up or the Stricker cracked at all?

    • @SmolMothman
      @SmolMothman 3 года назад +1

      @@VIPPoolsandSpas if i unplug the topside i will get 120 at the element is what your saying? and it is not cracked but i just pulled the board and as i was putting it back in a realized there is a small amount of blue corrosion in the plug for the topside on the board

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  3 года назад +1

      @@SmolMothman what spa pack do you have?

    • @SmolMothman
      @SmolMothman 3 года назад +1

      @@VIPPoolsandSpas so i put the board back on the LED light started to blink but i couldnt get it to go through diffrent light mods. before i cleaned the corrosion off it wouldnt do that at all. then the control started to do what it did before. it wont stop scrolling up. so it will scroll the tempature back up to 104 when you turn it down. and it will scroll up through f1-f8. it seems to be stuck srolling up. there was small amount of blue corrotion where the topside plugs into the board.

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  3 года назад +2

      @@SmolMothman topside has low voltage. you don't test that. what spa pack do you have?

  • @bbull789
    @bbull789 Год назад +1

    Thank you for your video. I went to check my heater element and found the pump was out and had to replace the pump first. Now I am on to my heater element and am watching your video closely, but I have run into an issue that is not covered in the video.
    - I tested the Ohms and they are about 10.9 (I have a 5.5 kW element)
    - I tested the continuity and it is good with the same reading
    - I tested the voltage and it is 0, however I disconnected the J46 heater connector and tested voltage at the pins.
    - Pin voltage is 23.18 on the two outside pins and 123.8 from one outside pin to the center pin.
    Does that mean my connector is bad? It would seem that if the relay is bad that the voltage would be 0 on all pins; am i correct?
    Thank you for any help you can provide.
    Regards,
    Brian

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  Год назад +1

      What are the volts at J100 and J101 ? What is the volts coming into the spa pack (red and white) (black and white)? AND. Is pump 1 running/circ pump running?

    • @bbull789
      @bbull789 Год назад +1

      @@VIPPoolsandSpas Volts coming in are 240 across black and red and 120 across white and either black or red. Pump is running.

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  Год назад +1

      @@bbull789 J100 and J101 ? Volts? AND is pump 1 running on its own?

    • @bbull789
      @bbull789 Год назад +1

      @@VIPPoolsandSpas 125.2 Volts on each

    • @bbull789
      @bbull789 Год назад +1

      @@VIPPoolsandSpas Yes…pump 1 is running on its own.

  • @brettmaccannell6526
    @brettmaccannell6526 3 года назад +2

    Have Balboa BP. Pumps work, no SL code currently. Couple weeks ago it turned off a couple times Bc it got too hot. 8 years old. No OHMS (O.L) between element leads. No voltage between element leads. 240v to unit. Tested power getting to unit and top side. Any ideas?

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  3 года назад +1

      Change the heater element. See our video on testing volts and amps. Also, See any burnt or melted spots on the circuit board. Look at the right bottom of the transformer. That's the normal spot for the BP.

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  3 года назад +1

      Another thing to check is.....have someone help you with this next step. Turn power off, hold the leads to the element to test volts. While holding the meter at the leads, have someone turn the power back on. Listen for the relay click and see if volts come thru the element. That same person that turned the power on comes to the tub and sets temp up to 104.... Because the BP will be going thru it's programming and needs to start the circ pump sooner, so your not sitting there for 5mins waiting to see if the volts go thru the element.

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  3 года назад +1

      Another thing. Make sure you pull the filters when you test the heater element volts and amps. Amps only if you get volts first

    • @brettmaccannell6526
      @brettmaccannell6526 3 года назад +2

      This is amazing feedback. PS - searched for 2 days and finally found your videos and things actually make sense!

    • @brettmaccannell6526
      @brettmaccannell6526 3 года назад +1

      @@VIPPoolsandSpas the heater element is the long tube roughly 135$ on amazon. Is that which part you mean?

  • @WilliamDaniel3-mh6on
    @WilliamDaniel3-mh6on Год назад +1

    I got a Brand New heating everything's working in it I got brand new Bible and I'm having trouble getting it to heat up the tub and I cannot figure out what it is help I need help

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  Год назад +1

      ? Can you rewrite this? Please.

    • @WilliamDaniel3-mh6on
      @WilliamDaniel3-mh6on Год назад +1

      @@VIPPoolsandSpas I bought a brand new computer system and it still won't I heat up don't know what else to do everything in it runs works

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  Год назад +1

      @@WilliamDaniel3-mh6on You bought a brand new spa pack? With a new topside or new one? What system (spa pack did you put in? Is the hot tub 240V or around that?

    • @WilliamDaniel3-mh6on
      @WilliamDaniel3-mh6on Год назад +1

      @@VIPPoolsandSpas new switches knew everything and it's 110 it's a plug-in one a regular outlet plug and the system everything is brand new

    • @WilliamDaniel3-mh6on
      @WilliamDaniel3-mh6on Год назад +1

      Balboa VS501x

  • @clyde19770
    @clyde19770 Год назад +1

    What if you’re not getting the 240 when touching both heater tabs?

  • @johnrodgers4884
    @johnrodgers4884 Год назад +1

    system runs but no heat,message out of sync? any suggestions

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  Год назад +1

      Whats the spa pack you have? Name of tub? Error code showing? If it's saying out of sync, it's the heat sensor and high limit not communicating with each other.

  • @otishills4757
    @otishills4757 3 года назад +2

    I have a Balboa VS100 that's been configured from 110 to 240. The spa comes on no error codes says it's heating indicator light but doesn't warm up. On the heater from ground to power it's 120 on one post black wire from ground power 120 on other white wire. When measuring white black together there's zero volts. Bad heater or bad circuit board?
    I'm lost...

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  3 года назад +1

      If your testing the power coming into the spa pack......red/white at 120V....red/black at 240V and black/white at 120V. Was this pack just changed from 120V to 240V ? Was the breakers changed or moved at all?

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  3 года назад +1

      Also watch video (not my video)....... Converting a Balboa VS100 FROM 110 v to 220v (Russ Washburn). Also make sure that your breaker is set in the breaker box the right way (2 phase). If you didn't do what the video says, you might of blown the spa pack.

    • @otishills4757
      @otishills4757 3 года назад +1

      Yes on the power coming into the spa pack there is 240 and 120 on the wires you mentioned. I haven't tested the breaker box it was wired in by a certified electrician so I assumed it was good.

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  3 года назад +1

      @@otishills4757 If you can test the element itself, test the 2 leads and you should get 240V. If you get 240v, then turn power off and test ohms. See our video ruclips.net/video/gU-GgXnVeOU/видео.html

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  3 года назад +1

      @@otishills4757 or ruclips.net/video/eu4sRppY4fU/видео.html

  • @ricku4856
    @ricku4856 3 года назад +1

    Have a Balboa pack with the 240v at the element. Tried 3 new heaters thinking got defective heaters due to lack of packing still no heat. Heat light is on, on control panel. No pressure switch.

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  3 года назад +1

      Did you test amps? Any error codes? What's the temp when heat light is on? Is light solid or does it flicker?

    • @ricku4856
      @ricku4856 3 года назад +1

      @@VIPPoolsandSpas Did not test amps due to it being late and night time. Would rather test that in daylight. No error codes. Temp is currently 74 and been at that for last 3-4 hours. Light is on solid

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  3 года назад +1

      @@ricku4856 test the amps first. Sounds to be the relay.

    • @ricku4856
      @ricku4856 3 года назад +1

      @@VIPPoolsandSpas Which relay?

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  3 года назад +1

      @@ricku4856 depends on the balboa spa pack you have. but there would be 2. one for the right lead going the the element and one going the the left. normally you would see them burnt or melted a bit. sometimes can only see it from the back of the board. Test the element for amps first.

  • @lawrencegregory9644
    @lawrencegregory9644 2 года назад

    Have the same problem no heat. Light is on and calling for heat. Voltage is coming in to power our correct. Voltage to ground on each heater terminal separately is 120v. Voltage across both heater terminals is around 9v. Pull board and check for burns? Thanks.

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  2 года назад

      Check the amps at the heater element or look for those burn marks front and back of circuit board.

    • @lawrencegregory9644
      @lawrencegregory9644 2 года назад

      Thanks for the reply. I'm picking up an amp meter tomorrow. There is a burn mark on the board near the right terminal Where the copper strap bolts on.

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  2 года назад

      @@lawrencegregory9644 no need for the amp meter then. Can you send me a picture of that to info@vippools.ca just to confirm what I think it is.

    • @lawrencegregory9644
      @lawrencegregory9644 2 года назад

      Ok. I Sent the pic. Thanks.

    • @lawrencegregory9644
      @lawrencegregory9644 2 года назад

      What do you think? Stuck Relay? Thanks.

  • @Theundisputedtruth
    @Theundisputedtruth 10 месяцев назад +1

    I dont have a tester , heating source gets kind of hot no codes why isnt it getting hot ? Pump is running , any help anybody

  • @ianstewart4323
    @ianstewart4323 3 года назад +1

    What is the long circle thing at the bottom called?

  • @robbrollinger2856
    @robbrollinger2856 2 года назад

    No codes. Pumps are both working. I have a brand new heater that I just installed and it’s still not heating. The light comes on the top control panel like it’s calling for heat but still nothing. How do I check if the board might be the culprit?

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  2 года назад

      Test volts first at the 2 leads of the element. If you get around 240v, then test the AMPS. 4kw element should be around 23amps. A 5.5kw element should be around 27amps. If no volts, dont bother testing amps. it would be the element. If no error codes come up and you have around 240v, test the element amps. Let me know how that goes. Get a meter with the "clamp" for testing amps. Set it to AC.

    • @robbrollinger2856
      @robbrollinger2856 2 года назад

      Update: When it first clicks and calls for heat the light blinks very quickly and then after a few minutes it will stop and be a solid light. The heater is brand new so I have a hard time believing that it is bad, but I guess it’s possible. I disconnected the leads to the heater, turned power on and had zero volts. Then both pumps kicked on and then I had 240v??? I turned power off, reconnected the leads and the same thing happened. Zero volts until both pumps kicked on and then I had 240. I’m thoroughly confused, haha.

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  2 года назад +1

      @@robbrollinger2856 Pump One engages the heater element. If pump one doesn't come on or there's an issue, an error code will come up. The blinking is just programming and it's looking for problems before calling for heat.

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  2 года назад +1

      @@robbrollinger2856 Remember. If you have volts at any time after the start up at the heater element and its not heating up test the amps to confirm if its a board or element issue. I'm still saying it's an element. But the only way to confirm is the amps test.

    • @robbrollinger2856
      @robbrollinger2856 2 года назад

      Thank you so much for sharing your knowledge here.
      I’ll need to see if my meter will test amps 🤷🏼‍♂️. I’ll keep checking. I didn’t find your videos until after I ordered and installed the new heater tube. I was kinda tails shot in the dark.

  • @b2tl-gamingchannel319
    @b2tl-gamingchannel319 10 месяцев назад +2

    Replaced heater element, replaced relay, still no heat. Relay closes volts go to 3 then back to zero when the relay opens back up. Vs300fl5 board.

    • @b2tl-gamingchannel319
      @b2tl-gamingchannel319 10 месяцев назад +1

      I should add, checked all fuses as well, no shorts on back of board. Tired of wasting time with this and definitely don't want to spend $500 for a simple fix.

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  10 месяцев назад

      @@b2tl-gamingchannel319 don't know what issue you had before, what error codes if any and not sure the tests you have done. Follow the videos that may apply to your situation.

  • @carlosemilio3308
    @carlosemilio3308 2 года назад +1

    Hello if you can help I would appreciate each time í plug back the connector into the switch the main terminal terns off in the house this connector his for the heater power what can it be thanks

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  2 года назад +1

      Not sure what your asking. Sorry

    • @carlosemilio3308
      @carlosemilio3308 2 года назад +1

      @@VIPPoolsandSpas my beaker at home is always going down. I disconnected all the conectes in the pot and found the one . Can I send you a video and show you

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  2 года назад +2

      @@carlosemilio3308 put your video on youtube and send me the link. That way the video can be longer and better quality.

    • @carlosemilio3308
      @carlosemilio3308 2 года назад +1

      @@VIPPoolsandSpas ruclips.net/user/shorts5cGVZS7hWVs?feature=share

    • @carlosemilio1215
      @carlosemilio1215 2 года назад +1

      @@VIPPoolsandSpas ruclips.net/video/EKdnYdC7r6g/видео.html

  • @VIPPoolsandSpas
    @VIPPoolsandSpas  3 года назад +3

    When a balboa spa pack isn't heating up, most likely it's the heater element. (even if the heater element Tests OK.)

    • @johnwatson3273
      @johnwatson3273 3 года назад +1

      I have no power to the heater. Does that mean a new circuit board? BFBP20

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  3 года назад +1

      @@johnwatson3273 all depends on what spa pack you have. A pressure switch will turn the heater element on. What hot tub is it? And the year?

    • @johnwatson3273
      @johnwatson3273 3 года назад +1

      @@VIPPoolsandSpas Thx for your response. Its a Bullfrog a900 series. BFBM20 is the control box. I have power to the unit, pumps, all controls function, but testing the power to the heater, the two leads, showed nothing. No voltage. I think its the circuit board. Two other websites I went to concurred with that

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  3 года назад +1

      It's a Balboa spa pack and has no pressure switch, so it sounds like the relay not turning on. If you know anyone that fixes computers....ask if they work on boards. I think it's just a relay. Look on the board for any melted spots.

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  3 года назад +1

      Sorry, Was reading other comments at the same time. What's the Set Temp at? What's the Temp Now? will not have voltage if its up to temp.

  • @douggreen3462
    @douggreen3462 Год назад +1

    No power to elements? What then?

  • @larryjohnson924
    @larryjohnson924 3 года назад +1

    I have a Balboa LPI501ST PN 56704 Had a new 2nd pump installed which works but the Expander board is faulty. The Heater is not working as prior to the 2nd pump replace. I checked all the fuses and the heater is not working. I replaced the heater and still not working.
    Power to unit is OK but no power is at the heater terminals. Am I destined for a new circuit board? any options to see if that is the case without totally taking the circuit board out?

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  3 года назад +1

      Whats the Balboa type? BP? Need the Model number at the top of the spa pack.

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  3 года назад +1

      Do these tests. ruclips.net/video/eu4sRppY4fU/видео.html
      Or This one - ruclips.net/video/zoF2q0UEJx4/видео.html
      We also have a new video coming out in 10mins. Its a MAAX Swimspa with a balboa BP spa pack with the connection and relay fried.

    • @larryjohnson924
      @larryjohnson924 3 года назад +1

      @@VIPPoolsandSpas Balboa Water Group Model Number LPI501ST Part number 56704
      240V 60HZ 48Amp

    • @larryjohnson924
      @larryjohnson924 3 года назад +1

      I need a digital meter and get back to you tomorrow

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  3 года назад +1

      @@larryjohnson924 it will give you a better understanding of whats going on and where to check next. Let me know what you find.

  • @ScottSmith-bo1ns
    @ScottSmith-bo1ns Год назад +1

    balboa heats only up to 86 degrees

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  Год назад +1

      1) make sure that it's not on economy mode. 2) Test the heater element for volts and amps. The heat might only be from the motor running.

  • @jimbrohammer3270
    @jimbrohammer3270 2 года назад +1

    Why can't you ohm the fuse while it's in place with the power off?

    • @VIPPoolsandSpas
      @VIPPoolsandSpas  2 года назад +1

      You could and most times I do. But. Its good to take them out to look over them. It might be burnt that you can't see.