Behind Dollar General's Strategy to Dominate Rural America | WSJ The Economics Of

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  • Опубликовано: 31 май 2024
  • Dollar General has reported 31 consecutive years of growth and is opening new U.S. stores every day. In this video, WSJ takes an inside look at how the discount retailer keeps expanding while maintaining prices significantly lower than many grocery and drug stores.
    Photo: Matt Disbro for The Wall Street Journal
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Комментарии • 1 тыс.

  • @brendoncrum8805
    @brendoncrum8805 Год назад +87

    As someone from a rural place, the Dollar General was the only store within 15 miles except for a gas station. As they started to add a grocery area it made it more useful for us and really was pivotal to our community. I see this all across my state which is very rural

  • @robertmiller7921
    @robertmiller7921 2 года назад +499

    They're not lying about competitive wages. It's just that the competition is to pay employees as little as possible.

    • @user-ce7bj4rk8r
      @user-ce7bj4rk8r 2 года назад +21

      Here’s a thought, their employees choose to work there. Think the wage is too low? DONT WORK THERE.

    • @wolfhunter6711
      @wolfhunter6711 2 года назад +16

      Nothing keeping you from starting your own store and paying as high wages as you want.

    • @dodge-ut6ti
      @dodge-ut6ti 2 года назад +45

      @@wolfhunter6711 lf you can't pay a living wage close your doors.

    • @racer1125
      @racer1125 2 года назад +37

      @@user-ce7bj4rk8r you underestimate just how few jobs there are to be had in many of the areas DG operates in.

    • @wolfhunter6711
      @wolfhunter6711 2 года назад +12

      @@dodge-ut6ti Your lack of knowledge in basic economics and finance is not surprising.

  • @peytonwakham22
    @peytonwakham22 2 года назад +124

    while paying those "competitive wages" the stores never have more than 2 people on duty at one time and those two people are expected to work as hard as a 6 person team, otherwise you may get writeups. I used to be a manager at DG

  • @ktoth29
    @ktoth29 2 года назад +205

    I used to work for a company that built DG's and can confirm they were all either in the hood or on a rural highway way out in the middle of nowhere

    • @danditzel7271
      @danditzel7271 2 года назад +17

      yep, built over a hundred and theyre all either bring a map or bring a gun, best to just bring both lol

    • @makeawishkid8039
      @makeawishkid8039 2 года назад

      @bobcat baldfat drunkbeater as they said in this video there aren’t many dollar generals in wealthy areas

    • @moth.monster
      @moth.monster 2 года назад

      lol there's a dollar general near my house... guess i do be in the hood

  • @brockandjoicy
    @brockandjoicy 2 года назад +227

    I lived in a tiny town with a dollar general and a gas station for awhile. I wouldn't buy food there but if we ran out of something it was great not having to drive 30 minutes to get to the closest town that actually had stuff.

    • @john40539
      @john40539 2 года назад +17

      As a downtown Chicagoan I would never have dreamed of shopping at a Dollar General, but we needed to buy food for a college spring break trip in the Ozarks (Arkansas), and apart from Walmart (30 mins away and much smaller than normal), it was the only option. No wonder there is so much obesity- that chunk of the country's fresh food supply was limited to 9 milk crates of produce at Walmart.

    • @alexnorth2452
      @alexnorth2452 2 года назад +7

      @@john40539 as an Arkansasan, we may have a few more chubby folks than y'all do up in Chicago, but at least we don't have rampant gang violence, also, you mentioned you went to a dg if you had watched the video, it specifically mentions that dg is not known for providing healthy foods, that doesn't just mean hear in Arkansas

    • @john40539
      @john40539 2 года назад +4

      @@alexnorth2452 To be clear, I was never insinuating that this was an Arkansas problem, and yes I was well aware that Dollar General is not know for it's wide produce selection. However, it was a big Catholic feast day and we were looking to buy wines, appetizers, charcuterie, etc. It just never crossed our mind that the only thing that would pop up on Google Maps when you type in Groceries would be Dollar General, and the Walmart would be just slightly bigger with a tiny amount of fresh food. It's not y'all's fault at all, but still a very big public health issue. (As is gang activity too)

    • @DrCruel
      @DrCruel 2 года назад +4

      I always shop at Dollar General. I hate unions, and lost a job at a supermarket because I refused to join their union. Knowing all this about Dollar General will make it even more likely that I will shop there.

    • @johnsmithii2310
      @johnsmithii2310 2 года назад +7

      Some people in my home country walks and bikes an hour to the nearest town's market to buy foods. And Americans complain about sitting in an air conditioned box for 30m to go shopping.
      It's not the stores. It's you.

  • @charlesgrace8711
    @charlesgrace8711 2 года назад +21

    Dollar General is one of the best things to happen for rural Americans in decades. I don’t understand people who criticize them. They are meeting a great need for people n “flyover country” and my guess is that most of their employees are glad to have these jobs. You can park at the door, get much of what you need, and not have to stand in line to check out. They are especially great for older people who don’t like big box stores or who can’t drive miles away to the nearest big box store. Thank you Dollar General from this rural American.

    • @transphotography
      @transphotography 11 месяцев назад +7

      If you do a little more analyzing, Dollar General's prices are on par with convenience stores, which is high. It sounds cheap because you can buy things for a low price, but if you compare the volume, quantity or quality of its products versus the typical grocery store or Walmart/Target, you can be paying a lot more. Yes, there are some cheap products, but for similar products or brands, the prices are generally higher in my experience.

    • @rbtkng2438
      @rbtkng2438 Месяц назад

      There is a dumpy DG near me and you always have to stand in line forever because the single checkout person is in the back somewhere or stocking shelves. I used to go there because it was quick to use self checkout, but now they got rid of the self checkout because of too much theft. LOL, how about paying for enough employees to properly staff the store and the thefts will decrease. Stopped going there, the store is always a disorganized mess.

  • @thefattymcgee5801
    @thefattymcgee5801 2 года назад +180

    Dollar tree= 1$. Dollar General= "is it a dollar?" "Generally".

    • @--Skip--
      @--Skip-- 2 года назад +2

      Family Dollar has purchased all US Dollar Trees. Dollar General is its own conglomerate.

    • @gregnixon1296
      @gregnixon1296 2 года назад

      I finally saw a Dollar General Market yesterday. It was in the middle of nowhere. I was lost and trying to find the interstate. Their parking lot was packed.

    • @surrealworld9850
      @surrealworld9850 2 года назад +1

      When you go to a store with 'dollar' in the name and nothing is a dollar it's classic bait and switch

    • @AK-47ISTHEWAY
      @AK-47ISTHEWAY 2 года назад +2

      @@--Skip-- It's the other way around. Dollar Tree purchased Family Dollar.

    • @EurosportRacingIMSA
      @EurosportRacingIMSA 6 дней назад

      @@surrealworld9850 as opposed to the same products at a grocery store that’s $1 more?

  • @ILykToDoDuhDrifting
    @ILykToDoDuhDrifting 2 года назад +547

    Metal shelves... incredible. When will other retailers find out about this technique.

    • @sudiptakumar4847
      @sudiptakumar4847 2 года назад +7

      In India, we only have metal shelves 🙄🙄

    • @mlo527
      @mlo527 2 года назад +44

      @@sudiptakumar4847 think it’s a joke. Metal shelves are everywhere ;)

    • @jmatt98
      @jmatt98 2 года назад +18

      Our local Korger uses carbon fiber shelves 💪

    • @thatwasprettyneat
      @thatwasprettyneat 2 года назад +5

      yeah, that was random

    • @HunterShows
      @HunterShows 2 года назад +22

      The "linoleum" floors blew me away. What a specialty.

  • @McMillanScottish
    @McMillanScottish 2 года назад +51

    I just moved to the middle of Tennessee where shopping is tough. But there’s a Dollar General five minutes down the road. And that place has pretty much anything you need in a hurry, but nothing great. That’s pretty much their deal.

    • @stevem1097
      @stevem1097 2 года назад

      Oh, wow...thanks for sharing. 😎😎😎

    • @plantkiller312
      @plantkiller312 2 года назад

      I agree, rural Indiana. Grocery is 20 min drive. DG is 2. Its there for the we need it now stuff. Bug spray, simple ingredients, etc. Weekly major shopping is done at the grocery.

    • @aa-tx7th
      @aa-tx7th 2 года назад +1

      well all their "food" is literally various amounts of high fructose corn syrup shaped into various forms, textures, and bright colors.

  • @yuask8021
    @yuask8021 2 года назад +293

    Dollar General: We have a small, low paid, part time staff
    Also Dollar General: We pay our employees a competitive wage

    • @crazyrobots6565
      @crazyrobots6565 2 года назад +46

      When you have no competition, a competitive wage is minimum wage.

    • @trialaccount2091
      @trialaccount2091 2 года назад +6

      Yea dude. Wages are low in those areas lol

    • @hannesproductions4302
      @hannesproductions4302 2 года назад +10

      Minimum wage is better than 0

    • @thirdnebula1823
      @thirdnebula1823 2 года назад +5

      yeah their workers COMPETE with poverty and food insecurity... see? competitive!

    • @connerwilson142
      @connerwilson142 2 года назад +2

      Sadly, in the United States that isn't hypocrisy

  • @DymaxionDon
    @DymaxionDon 2 года назад +347

    Corporate America abandoned rural areas years ago so they have no competition.

    • @Chironex_Fleckeri
      @Chironex_Fleckeri 2 года назад +21

      Let me build a $10mm store in your town of 500 people. Surely that'll work

    • @johnbee7729
      @johnbee7729 2 года назад +34

      The consumer also abandoned the local stores when they started driving 30 - 60 minutes to the WalMarts of the world

    • @glassmonkeyface8609
      @glassmonkeyface8609 2 года назад +21

      You can blame Wal-Mart for other companies being driven from rural areas. When you are willing to save 10 cents on a product no matter the consequences because it doesn't personally effect YOUR job yet, you reap what you sow. Then you cry because there are no other businesses to work for in the area and the factories and farms have to lay off people or close locations because they lose so much money HAVING to sell their product for whatever Wal-Mart forces them to charge.

    • @GardeningforFreedom
      @GardeningforFreedom 2 года назад +1

      @@johnbee7729 you totally nailed it.

    • @emmanueltoma3784
      @emmanueltoma3784 2 года назад

      Now add Amazon to the mix...

  • @SDeeze
    @SDeeze 2 года назад +175

    It's crazy how years ago, places like DG used to overlook people who didn't have work experience...now the ones in my area will hire anyone due to the high turnover rates 💀
    Also... Every DG near me looks like a tornado passed through it...respectfully.

    • @Zeus22250
      @Zeus22250 2 года назад +20

      Everytime I go into a DG I get instant depression

    • @misterhat5823
      @misterhat5823 2 года назад +19

      That's because often one person is the the stocker, cleaner, cashier, and manager. I've never seen two employees in a DG.

    • @Zeus22250
      @Zeus22250 2 года назад +7

      @@misterhat5823 the ones around me usually have 2 employees. Although the one down the road from me got their new renovations and have been trying to stock the new shelves for 5 months lol

    • @NicholasLittlejohn
      @NicholasLittlejohn 2 года назад

      @@Zeus22250 It's super gross

    • @jimboslice450
      @jimboslice450 2 года назад +15

      I'm a trucker who just recently quit that job delivering to DG because of the terrible treatment of the workers. Every other delivery I made the person working there would tell me how they just lost 2 cashiers that week which was the reason nothing was stocked on the shelves. I had nowhere to put the goods I was bringing into what was supposed to be the stock room in the back. Thats why you can't even walk through the isles as they're packed with still boxed goods. I have nothing bad to say about the trucking company I was working for but delivering to DG was easily the worst job I ever had. I will never spend a dime in that place

  • @Enrique-Garcia
    @Enrique-Garcia 2 года назад +328

    "Dollar General says they offer their employees competitive wages and benefits"
    What benefits? Part-time employees don't get benefits!!

    • @andrewmendoza116
      @andrewmendoza116 2 года назад +34

      Plus they literally say they pay them low wages in the opening 30 seconds 😂

    • @gregnixon1296
      @gregnixon1296 2 года назад +9

      Maybe a paycheck is a benefit??

    • @Enrique-Garcia
      @Enrique-Garcia 2 года назад +2

      @@andrewmendoza116 well the narrator does, not Dollar General

    • @HunterShows
      @HunterShows 2 года назад +9

      No one does, that's why it's competitive.

    • @sws212
      @sws212 2 года назад +23

      That's their generic legal response, it means literally nothing. Every company literally says the same thing.

  • @CoasterMan13Official
    @CoasterMan13Official Год назад +14

    I've shopped at a Dollar General in a city with a population of ~100 people. It's no surprise they're growing. There are lots of rural areas in this country.

    • @sadiporter2966
      @sadiporter2966 7 месяцев назад +3

      how can somewhere with 100 people be called a city?

  • @alittlepieceofearth
    @alittlepieceofearth 2 года назад +42

    Yeah, competitive wage. . . read that as minimum wage plus fifteen cents.

    • @flakgun153
      @flakgun153 2 года назад +6

      Where else would people be paid minimum wage other than an easy retail job in the middle of nowhere?

    • @NicholasLittlejohn
      @NicholasLittlejohn 2 года назад

      @@flakgun153 They work people to the bone, some have been killed as well

  • @toonman361
    @toonman361 2 года назад +55

    The DG in my small town is currently switching to the "home decor" model. Blah! I needed slippers and they don't carry day to day things anymore. If I want to decorate my home, I *never* think of DG.

  • @vishnumuralidharan1679
    @vishnumuralidharan1679 2 года назад +68

    I remember in my student days we felt Dollar General was expensive and we went to Aldi instead !

    • @ulogy
      @ulogy 2 года назад +20

      Aldi is the real Chad among budget grocers.

    • @wturner777
      @wturner777 2 года назад +1

      There's not a single Aldi in my demographic area. 😞

    • @seededsoul
      @seededsoul 2 года назад +2

      The damned reporter is relying on the corporate PR rather than doing their own research on whether their prices are good or not.

    • @--Skip--
      @--Skip-- 2 года назад +6

      Aldi rocks!!!

    • @vishnumuralidharan1679
      @vishnumuralidharan1679 2 года назад

      @@--Skip-- yes indeed!

  • @karmakittenz69
    @karmakittenz69 2 года назад +47

    The real con is that for the sizes of most items, you're actually paying more for things.

    • @MrFlyingmonkeypants
      @MrFlyingmonkeypants 2 года назад +2

      Anyone who doesn’t see that DG is a big convenience store is in too much of a hurry when shopping. Wait, maybe that’s what they are counting on.

    • @CommodoreFan64
      @CommodoreFan64 Год назад +2

      Not always, when if you live in a more rural community like mine where someplace like Walmart, or Target is a 30+ minute drive away, so when you add in gas cost, and time, it ends up being more expensive if you just need a few quick items you ran out of, but it's not yet time to do your regular grocery shopping.

  • @xandercorp6175
    @xandercorp6175 2 года назад +24

    It stuns me how many people don't realize that this is a commercial.

  • @sunshyne07fl80
    @sunshyne07fl80 2 года назад +69

    They do good because they build stores in areas where there is no other stores..i live in a small town and the only store is the dollar store unless you drive 20-30 mins to the next town

    • @kimk2635
      @kimk2635 2 года назад +7

      Exactly, often after Walmart came in, took your city taxes & them left.

  • @Justin_DeLeon
    @Justin_DeLeon 2 года назад +286

    “Paying workers low wages” 😌👌

    • @tradingbull007
      @tradingbull007 2 года назад +11

      They live in rural areas , so... It's gonna work out for them

    • @hingle_mccringleberry
      @hingle_mccringleberry 2 года назад +11

      Not the executive team though!

    • @ChristinaGerard433
      @ChristinaGerard433 2 года назад +41

      @@tradingbull007 Hint: it doesnt even workout for them.

    • @100Mmore
      @100Mmore 2 года назад +5

      @@tradingbull007 no it does not lol

    • @suchismitamondal1566
      @suchismitamondal1566 2 года назад +8

      Still better than unemployment

  • @dodieodie498
    @dodieodie498 Год назад +3

    There's something unnerving about Dollar General. I have watched it overwhelm and run our other dollar stores out of business. Fred's. Family Dollar. Both closed down. I have seen THREE Dollar Generals go up within six miles of one another around my town. And there are FOUR more within fifteen miles. The Dollar Generals tend to be understaffed and messy. Stuff in the aisles. Boxes all over. The store shelves are VERY poorly stocked, with expanses of empty shelves and maybe only a few of each item, especially in the food section. The first store that went up did all right, but not great. But they built another one anyway. That store had computer problems repeatedly for months, and there were many days during the first months when you couldn't pay with cash, which I found strange. Then they opened the third store. Now they are putting in the self checkouts, with the large cameras right above them, and it's getting harder to get a clerk to check you out if you don't want to use the self checkout. In the last year, Dollar General has been growing its frozen food section, so it's moving more into the grocery space. It is convenient, but the once very low prices have been climbing steadily. Some exceed the price at the local grocery and of Walmart. Inventory is always limited.
    There's something about this that makes me uneasy.

  • @kylehiscock9827
    @kylehiscock9827 2 года назад +16

    4:49 literally every parking spot is stained with oil lol

    • @i.t9390
      @i.t9390 2 года назад +2

      Hahahha

    • @laurahansen6404
      @laurahansen6404 2 года назад +1

      Or riddled with holes

    • @nycres
      @nycres 2 года назад +2

      Oh my goodness, you're right.
      Too depressing

    • @roguetuber4377
      @roguetuber4377 2 года назад

      There's usually a weave laying on the ground

  • @civlyzed
    @civlyzed 2 года назад +5

    The town where I went to High School used to have 3 local grocery stores and now they only have a Dollar General and a Family Dollar. The closest real grocery store is about 30 minutes away, so whenever I go visit I bring fresh produce to my mother. The dollar stores have enough to live on, but not many fresh/healthy products.

  • @user-hh9gs4yo2i
    @user-hh9gs4yo2i 2 года назад +64

    I think a lot of DG shoppers don't even go to other stores and comparison shop prices. I've found a lot of the items DG carries are actually cheaper and of better quality and quantity at other stores.

    • @ronblack7870
      @ronblack7870 2 года назад +14

      uh that's why their stores are located in shopping deserts so that you can't just go across the street or next door . you seemed to have missed that. why do you think people go to 7-11 and pay more- because they are there and open 24-7 so convenience.

    • @danstevens64
      @danstevens64 2 года назад +6

      You pay for convenience

    • @amir3515
      @amir3515 2 года назад +5

      DG also has a lot of stuff that isn't worth it like their whole foods, meats etc

    • @user-hh9gs4yo2i
      @user-hh9gs4yo2i 2 года назад +1

      @S Ragsdale yea add to that you get sticker shock wherever you go now thanks to the shutdowns... everyone is gouging. Hard to even strategic shop. Something needs to be done about it.

    • @amir3515
      @amir3515 2 года назад +1

      @S Ragsdale you also have to take into account water that is added to canned or packaged products that gives the illusion of better price per weight of food. But yeah I'm sure they have stuff that is cheaper than elsewhere. However I wonder if you couldn't get even cheaper by shopping online for longer shelf life items or shopping at aldi/lidl

  • @peterwink297
    @peterwink297 2 года назад +4

    I have two in my city! This video explains why their stores are always a mess. Never fully stocked. Boxes everywhere. Low wages and even lower hrs. Great way to run a place.

    • @mr.t9438
      @mr.t9438 2 года назад

      There are 5 DG in my city and probably 10 in the surrounding areas. I never shop there.

  • @AskMiko
    @AskMiko 2 года назад +7

    They target lower income customers, food desert environments, and rural areas. The three areas that need basic resources and are often left behind. If a small grocery chain built nearby every rural DG, these categories would have their fundamentals met.

  • @oldcountryman2795
    @oldcountryman2795 2 года назад +159

    You have to be very selective at DG. Not everything is a priced reasonably.

    • @ulogy
      @ulogy 2 года назад +34

      Yeah, most of their products are smaller as well as cheaper. Ends up being more expensive overall, more often than not.

    • @chichi3701
      @chichi3701 2 года назад +18

      Yeah, it's a psychological ploy, just like most Amazon shoppers think everything sold on Amazon is cheaper than anywhere else, when thats not true for a lot of items.

    • @danstevens64
      @danstevens64 2 года назад +5

      Perhaps, but take into account the commute most of these people save not having to drive so far to a bigger town.

    • @misterhat5823
      @misterhat5823 2 года назад +5

      @@chichi3701 True. Walmart almost always beats Amazon's price. Amazon seems to have given up on the low price strategy. Amazon is also horrible slow if you don't pay for "Prime."

    • @misterhat5823
      @misterhat5823 2 года назад +1

      @@danstevens64 That depends. If you need one item, yes.

  • @redseasplitter
    @redseasplitter 2 года назад +45

    I hope in the future the insert fresh food at some point cause like that's what we need in those areas.

    • @ArmadilloAl
      @ArmadilloAl 2 года назад +6

      Not a chance. Those are low profit, high maintenance items that got against DG's entire business model.

    • @GeorgeVCohea-dw7ou
      @GeorgeVCohea-dw7ou 2 года назад +4

      @@ArmadilloAl
      Dollar General is currently testing out a concept called Dollar General Market that does this, and it appears like it might become commonplace. ruclips.net/video/HiQP5htOcPc/видео.html

    • @beederby7041
      @beederby7041 2 года назад +6

      You can support local farms. People grow food everywhere.

    • @cislordsoyblue1349
      @cislordsoyblue1349 2 года назад +1

      There's one in the town I work at. They also have a gas station.

    • @bygodfreeman
      @bygodfreeman 2 года назад +2

      Rural, means you probably know of a farm willing to sell you some beef, bonus if you know how a garden works.

  • @insurancedice
    @insurancedice 2 года назад +45

    While they do offer convenience they also prey on rural communities. I use to shop there often, but after seeing their massive growth into what was once farmland, I avoid going there as much as possible and try and go to locally run shops.

  • @StillSpy
    @StillSpy 2 года назад +8

    "negatively affecting local business" you mean like those local businesses doing a worse job at logistics and charging the community more for goods? that is so much better!

    • @CommodoreFan64
      @CommodoreFan64 Год назад

      How about small communities in between larger towns, and cities like mine that don't have a lot of local business that do what DG, or Dollar Tree/Family Dollar do. if it was not for them, we would be left with 2 gas stations.

  • @NCprivateer
    @NCprivateer 2 года назад +9

    I love dollar general for those times I can’t wait for Amazon. I live near a rural town with a population of 200, these types of stores are essential when the next town is 15-20 miles. I do wish they offered produce, like anything would be great, but a lot of rural families have gardens and grow a lot of produce.

    • @MrFlyingmonkeypants
      @MrFlyingmonkeypants 2 года назад

      Thank you for your common-sense comment. WSJ reporting, like nearly all mainstream “news,” is hugely biased by an urban - industrial viewpoint. Stop by if you need some eggs!

  • @Doso777
    @Doso777 2 года назад +14

    Reminds me of discounters in Germany. Crappty little stores outside of the cities on a green field. But cities grew around them and they are now everywhere, even in city centers and they are closer to normal supermarkets now.

    • @LudmilaT.
      @LudmilaT. 2 года назад

      But those aren't all one company.

    • @thomas316
      @thomas316 2 года назад

      Yeah, I lived in Leipzig and found it strange that to visit any major store (e.g. Ikea) you had to drive out of town. Particularly when so many buildings where empty due to the declining population.

  • @noblehillministerprophet8689
    @noblehillministerprophet8689 2 года назад +57

    DG charges $19 to file a complaint. I found out the hard way.

  • @velious2121
    @velious2121 2 года назад +246

    Keep your employees in poverty. This is key to building massive wealth for yourself at the expense of others.

    • @leoszilard7542
      @leoszilard7542 2 года назад +47

      dont forget use welfare as a subsidy to pass on costs to the taxpayer!

    • @ghoulzyt101
      @ghoulzyt101 2 года назад +29

      The employees choose to work there; they can choose not to work there if they do not like the pay.

    • @leoszilard7542
      @leoszilard7542 2 года назад +39

      @@ghoulzyt101 braindead take. If you don't work, you have no money for food, shelter, no health insurance etc. its not like starbucks where you can brew your own coffee if you think its too expensive for what you're getting

    • @xcqematic1
      @xcqematic1 2 года назад +19

      @@leoszilard7542 you entitled brat. DG doesnt force people to work there. Slavery has been abolished almost a hundred years ago. If you dont like the terms dont work there and find another job.

    • @BigKing17
      @BigKing17 2 года назад +27

      @@xcqematic1 Yeah but now politicians are shaming Americans and calling them lazy because they are refusing to work minimum wage jobs after covid-19.

  • @jackpinesavage1628
    @jackpinesavage1628 2 года назад +15

    Within the past five years, Dollar General has built stores in Whittemore, MI, Omer, Michigan, and in Glennie, MI., little towns in Northeastern Michigan. At least someone is starting new businesses in an economically depressed region, with high unemployment and church food banks busy since the 1980s. I shop at Dollar General because I appreciate the investments the company has made in my region of Michigan.

  • @UPdan
    @UPdan 2 года назад +15

    Low pay also means incredible high turn over and constant empty shelves. I walked into a dollar general on a Thursday heading into a busy weekend and the shelves were still empty from last week. Profits are held back because there's no one to stock the shelves, they're working register.

    • @michaelmerck7576
      @michaelmerck7576 Год назад +1

      Everytime I go into one there are carts full of unstocked merchandise throughout the store and one clerk if they aren't outside smoking

  • @MrTmenzo
    @MrTmenzo 2 года назад +42

    The DG in my city closed due to a bigger 99c only stores across the street.

    • @leadersofthenewschool
      @leadersofthenewschool 2 года назад +4

      That’ll show ‘em…

    • @ricecakeboii94
      @ricecakeboii94 2 года назад +3

      They lease so it doesn’t even matter.

    • @misterhat5823
      @misterhat5823 2 года назад +2

      They just put a Dollar Tree across from ours. Dollar is it's own sort of gyp joint, but it'll probably kill Dollar General because the prices are a little better and it's cleaner.

  • @ausfyausfy2455
    @ausfyausfy2455 2 года назад +1

    Fun fact: while I was reading financial report of dollarama company (I think back in 2016), I found out their strategy of success was to be located as close to shopping centre as possible. The reason being: 1. Dilution of negative emotion of brand offering only cheap products. 2. To attract people by showing but not telling price differences (cause it's a shopping mall so other stores will display their "expensive" price tags) 3. For convenience and accessibility reasons.

  • @coleburton3
    @coleburton3 2 года назад +8

    I definitely see these in places where shopping options are limited, even here in the city.

  • @Me97202
    @Me97202 2 года назад +9

    A lot of the sizes and portions are deceptively smaller than you think at these cheap places.

    • @surrealworld9850
      @surrealworld9850 2 года назад

      Everything is completely overpriced there. One of the worst store I've ever been in. Most of the stuff is dollar tree type stuff for 3-4 x as much

  • @Maxime_K-G
    @Maxime_K-G 2 года назад +9

    Pop-Shelf sounds a lot like Dutch stores such as Hema, Casa and Blokker. The closest thing we have in Belgium to Dollar General are Trafic and Action.

  • @Griselda_Puppy
    @Griselda_Puppy 2 года назад +2

    *Truth!!! If it wasn't for DG, I would have to drive 40+ minutes from my house to the nearest grocery/big box store. I'm thankful for it!*

    • @Griselda_Puppy
      @Griselda_Puppy 2 года назад +1

      *Side note tho, my sil used to work for DG (as a manager) & she says they hardly pay their workers $h¡t and don't treat their employees very well. Also its IMPOSSIBLE to get full time hours there.*

  • @andreasantoni6896
    @andreasantoni6896 2 года назад +1

    I used to work at Dollar General. I worked there for five years and I do not miss working there.

  • @djp1234
    @djp1234 2 года назад +54

    I thought people of Walmart were unique specimens, until I went to Dollar General.

  • @UserName-ts3sp
    @UserName-ts3sp 2 года назад +16

    there’s a couple in my town. at least for me there’s no real reason to go there when there’s a few legit grocery stores and a dollar tree within a mile or so

    • @scottysumner5946
      @scottysumner5946 2 года назад +2

      Thats how I feel lol. The grocery stores are actually cheaper. I don't want to pay 98 cents for a can DG brand corn(which is the bottom of the barrel that Dole wouldn't approve) when i can get 2 for a dollar at JayC lol

  • @henrybg3918
    @henrybg3918 2 года назад +2

    Great video and amazing journalism

  • @Mitch-Alex
    @Mitch-Alex 2 года назад +16

    I love videos like this. People think so low of Dollar General and Dollar Tree but their business is BOOMING.

    • @misterhat5823
      @misterhat5823 2 года назад +2

      Poor people without transportation make a good captive market.

  • @tltinatl
    @tltinatl 2 года назад +41

    I swear that same lady must have picked up 15 bags of chips for this video.

  • @abbigailclark1156
    @abbigailclark1156 2 года назад +49

    It’s because dollar general isn’t actually cheap, but it just undercuts the local grocers.

    • @jonasdauerbrenner6432
      @jonasdauerbrenner6432 2 года назад +4

      which is a shame considering that those guys already live on the edge. DG will be their nail in the coffin

    • @alb12345672
      @alb12345672 2 года назад +1

      Same as Family Dollar. $1 things in dollar tree are $3 things in FD :lol:

    • @bcubed72
      @bcubed72 2 года назад +2

      How is undercutting other stores not "cheap?"

    • @abbigailclark1156
      @abbigailclark1156 2 года назад +1

      @@bcubed72 because it’s not significantly cheaper. It’s just barely cheap enough to undercut small grocers. But DG takes business away from small town grocers.

    • @Fossil_
      @Fossil_ 2 года назад

      @@abbigailclark1156 it sounds like you are saying they are cheaper...

  • @jimmack1071
    @jimmack1071 2 года назад

    first time in, about 3 weeks ago, found what i needed for a good price and the employees were very good all the way around...yep. grateful.

  • @MarkPemble
    @MarkPemble 2 года назад +33

    People in Idaho and Montana: "What is this place?"

    • @namename8904
      @namename8904 2 года назад +4

      Yeah, like five people

    • @marcosorduno9203
      @marcosorduno9203 2 года назад

      Not for long they self replicate

    • @IHateMyAccountName
      @IHateMyAccountName 2 года назад

      They'll find out soon. Dollar General spreads like a virus.

    • @dwightstjohn8549
      @dwightstjohn8549 2 года назад

      @@IHateMyAccountName Tell them not to come to Canada. They'll end up being a Target.

  • @ConqTrack
    @ConqTrack 2 года назад +55

    Killing every “ma and pa” store in their way!

    • @michaeljohnson2922
      @michaeljohnson2922 2 года назад +5

      Ma & Pa stores failed, that’s how business works.

    • @ConqTrack
      @ConqTrack 2 года назад +2

      @@michaeljohnson2922 DG’s burner account ^

    • @helloasroma
      @helloasroma 2 года назад +3

      I can't afford to shop at ma n' pa stores, what do you want me to do?

    • @john-9658
      @john-9658 2 года назад +3

      There's not even any around for them to kill in the areas they built new ones around me

    • @ConqTrack
      @ConqTrack 2 года назад +2

      @@helloasroma get off RUclips and get your income up 👏🏽👏🏽

  • @DanielCurrier
    @DanielCurrier 2 года назад +3

    Dollar general is great, I do love shopping them when I can

  • @michaelgill7994
    @michaelgill7994 2 года назад +1

    My parents live by a Rural small town of about 12,000 people there are 5 Dollar Generals. I worked at a
    Dollar General in that same town and made like $30 a week.

  • @StonesAndSand
    @StonesAndSand Год назад

    Exactly as I have observed in my rural small-town.

  • @michelinman8592
    @michelinman8592 2 года назад +12

    The fact that their stores pop up faster than dandelions annoys me to no end. Understandably, their associates are cold-shouldered and would rather be elsewhere (I know the struggle, I worked retail for five years!) I'll stick with Dollar Tree, thanks!

    • @alb12345672
      @alb12345672 2 года назад +2

      The town here has dollar tree and Family dollar under one roof. (they are the same company) Every other aisle has products from different stores. Some shelves everything is $1. There are "dollar tree" items that are $3 if you go down the road to dollar tree are $1. Same item, different label. DG is more like Family dollar.

  • @Camlification
    @Camlification 2 года назад +3

    5:41 Nice Chevy. Also, in a lot of small towns that I've seen, it seems as though the already existing small businesses can continue to thrive despite these stores. Perhaps it's because, as stated in the video, the DG's don't stock everything a grocer would. I hope it stays that way.

    • @MrFlyingmonkeypants
      @MrFlyingmonkeypants 2 года назад

      Yeah, I think DG competes as much with Speedway, Sheetz, 7-11, etc. as it does with Walmart. Which is to say, I think it’s a healthy improvement.

  • @btetschner
    @btetschner 2 года назад

    Thank you for the video.

  • @ripvanrevs
    @ripvanrevs 2 года назад +6

    Dollar General has opened 5 new stores in the last couple years in my small rural county. Those communities used to have mom and pop stores but they went out of business years ago. The people in those areas had to drive 15 miles to get any type of groceries or goods. From what I see, I think they add more value to those communities. Now those families only have to shop out of town occasionally and can get the rest of the things they need locally.

  • @ElJorro
    @ElJorro 2 года назад +13

    Dollar General has an undercurrent of despair to it.

  • @hesavedawretchlikeme6902
    @hesavedawretchlikeme6902 2 года назад +4

    Like someone else said, corporations have abandoned the rural areas---we're glad they are out here!

  • @davidjames4267
    @davidjames4267 2 года назад +1

    The Dollar General I stopped at on HWY 9 between Norman & Tecumseh Ok. across from a Sonic.
    The 20 yr. old female employee I visited with outside.
    You Sister have a great attitude.
    David James West, a Christian man

  • @JerseyJeff84
    @JerseyJeff84 2 года назад +1

    DG opened up next to a Super Wawa(gas station in the Northeast) down the road from me and I definitely frequent it. I can get the cheap $1 store items, while also getting name brand ones as well. Basically, you could purchase off brand ketchup but buy a Gillette razor there, lol.

  • @ElDJReturn
    @ElDJReturn 2 года назад +3

    It is modeled after what used to be known as a "General Store". The Dollar in the name is just to say its a general store with most price points on the dollar.

  • @quartytypo
    @quartytypo 2 года назад +21

    In San Francisco you can back up a truck to steal everything in a dollar store and still not reach the limit where you can be arrested.

  • @aaronslater470
    @aaronslater470 6 дней назад

    For vendors volume sold is more important than actual profitability because higher volume works better for mass production. So all these little rural stores are great for moving products that would otherwise be written off at a loss

  • @deshaunjackson8188
    @deshaunjackson8188 2 года назад +4

    The only thing I dislike more than dollar general is the Wall Street Jounal

  • @JadedJassy21
    @JadedJassy21 2 года назад +12

    DG has been a life saver for me when I need to stretch my dollars.

    • @Hmongboi228
      @Hmongboi228 2 года назад

      You're being lied to. Work out the math and you'll find that on most products, you are paying more per ounce when compared to other stores like Wal-Mart.

  • @cadencordell9717
    @cadencordell9717 2 года назад +4

    If you look at the cost per ounce of a lot of DGs stuff it's actually on par or more expensive compared to other stores but they know that their target market doesn't really have a choice or want to do math

    • @modernwar2ghostrp
      @modernwar2ghostrp 2 года назад +2

      Target market doesn't want to spend 20 dollars in gas to drive to a Walmart and save 5 dollars in groceries

  • @nhpneal
    @nhpneal Год назад +1

    If you are a camper or RVer you can not miss seeing a Dollar General in close proximity to every State Park or campground. They have almost everything you forgot at home to finish your trip.

  • @oldfordman68
    @oldfordman68 2 года назад

    Not one in my state, I have to drive 10minutes and cross state lines to shop at Wal-Mart or Costco but since the sales tax is cheaper in my state I tend to just shop locally

  • @hldye7442
    @hldye7442 2 года назад +7

    Its a Very Good Clean Store with helpful and friendly people , upper east Tenn. The best part of the store is that you can park close to the main door and I am able to check on my dog in the front seat of my truck. My average spending is from $25 - $65.00 / 2 to 3 times a week.

    • @joez3706
      @joez3706 2 года назад +2

      TMI. 🙄

    • @biggusdickus9809
      @biggusdickus9809 2 года назад +1

      They moved into my little town and now my moms store is going out of business. She is the only place that supplies essential things like fresh food.

    • @joez3706
      @joez3706 2 года назад

      @@biggusdickus9809 I guess people don't want what she's selling? 🤷🏻‍♂️

    • @NicholasLittlejohn
      @NicholasLittlejohn 2 года назад

      @@joez3706 that's rude

    • @joez3706
      @joez3706 2 года назад

      @@NicholasLittlejohn ..but probably true. Just a supply and demand observation.

  • @davidgangemi3314
    @davidgangemi3314 2 года назад +5

    DG is just Walmart lite.
    The prices are not cheaper than your retail grocery store.
    In this video, they show Doritos being sold 2 for $6.
    That's the deal at even the highest cost grocery store.
    And I'll guarantee you most of the products that are slightly cheaper give you smaller portions than you get elsewhere. Hence the price difference.
    Scan the item you buy very closely

  • @jovanweismiller7114
    @jovanweismiller7114 2 года назад

    Many stores do fit the profile you outlined. However, in my hometown, the DG is in the middle of town in an old grocery store about a mile from Walmart. In the town I now live in, it is on the edge of town, but we have a grocery store on the main street and we're only 10 miles from a larger town with a larger grocery store and a Walmart.

  • @kirkbennett3927
    @kirkbennett3927 2 года назад

    I have worked setting up DG for 5 years now. If you have been in a DG in Washington or Oregon I set it up. Definitely a corporate machine. No heart. Like working for a robot. Not a bad thing I guess. Very structured. This video was good. Well put together. I would like to have seen a blurb about the original family that sold out to a hedge fund and created the corporate monster it is.

    • @AK-47ISTHEWAY
      @AK-47ISTHEWAY 2 года назад

      Yeah apparently they got bought out I don't know how many years ago and we're private for a few years. Then I believe in 2009 they became a public company again so anybody can purchase shares of their stock.

  • @jannellej7917
    @jannellej7917 2 года назад +5

    Wallace was right about the mania for cheapness.

  • @TubysBasement
    @TubysBasement 2 года назад +22

    The criticism of Dollar General is so tone deaf, we don't have boutique bougiee grocery shops in low income rural areas that even Walmart deems not profitable.

  • @cbarbs8277
    @cbarbs8277 2 года назад +1

    As someone who works all over in small towns Dollar Generals are super convenient

  • @johngullo9420
    @johngullo9420 2 года назад +1

    The Dollar General near me rarely has one or two cars in the parking lot. This is in a fairly densely populated area (NJ)

    • @user-ct3jf1lq2g
      @user-ct3jf1lq2g 2 года назад

      'Get me directly right
      away'•+1=6=6=2=3=8=8=0=0=9=4•

  • @SpiralBreeze
    @SpiralBreeze 2 года назад +45

    Dollar General sucks, Dollar Tree is where it’s at.

    • @UHaulShorts
      @UHaulShorts 2 года назад

      Like groceries.

    • @gzfashions
      @gzfashions 2 года назад +3

      They all suck. Buy quality, you won’t waste your precious time going to replace cheap items a thousand times per year.

    • @samsonsoturian6013
      @samsonsoturian6013 2 года назад +1

      Own shares?

  • @Freonleon
    @Freonleon 2 года назад +8

    There ac set point is 76 in the summer and 68 in the winter

    • @MrKongatthegates
      @MrKongatthegates 2 года назад

      You mean 68 for heat?

    • @MrKongatthegates
      @MrKongatthegates 2 года назад +3

      Sounds thrifty yet comfy enough for most

    • @Freonleon
      @Freonleon 2 года назад

      @@MrKongatthegates 68 in the winter would be heat

  • @czarinastrough5768
    @czarinastrough5768 2 года назад +2

    That's so funny. I never even heard of Dollar General, untill I moved to a rural town in Oregon a few years ago.

    • @MrFlyingmonkeypants
      @MrFlyingmonkeypants 2 года назад

      Welcome to the real world. Where the WSJ would be funny if it wasn’t so sad.

  • @SpaceRaptorJesusJedi
    @SpaceRaptorJesusJedi 2 года назад +1

    Most things are actually more expensive at DG, they are sold in smaller quantities at a lesser ticket price, making them more affordable, but the $/ct. will be higher. It's an example of what's called a "ghetto tax". But when you need to get a lot of different things on a small budget (paycheck) it's your best (or only) choice.
    If you can afford and have access to a grocery store or supermarket, you are far better off doing so for most items. DG is great for lots of ad-hoc purchases however.

    • @327SixShooter
      @327SixShooter 2 года назад

      In many cases that's true. But it still works out in your favor if you only need a small amount of something. I love sam's club and costco for things that aren't perishable or at least last a long time. Like paper plates, toilet paper, paper towels, garbage bags, aluminum foil, laundry soap, and a lot of other things. And eggs are a lot cheaper than dg or walmart by the unit, but I would end up wasting more money by buying them there because i'm not going to consume 36 eggs before they go bad...

  • @bcubed72
    @bcubed72 2 года назад +7

    Am I the only guy who calls dollar stores by their color? "Yellow Dollar, Red Dollar, Green Dollar" for Dollar General, Family Dollar, and Dollar Tree, respectively.

  • @mossylog
    @mossylog 2 года назад +4

    love this genre of videos about the “secrets” to the success of huge corporations. the secret is always the same: don’t pay your workers enough to live on

  • @jayrosado5894
    @jayrosado5894 2 года назад

    Yep, out here in California City, population 15,000. Dollar general is King

  • @wrestlingandamusementparkl7789

    The small town I m from in south eastern Kentucky. There are 2 dollar general stores one near my family house and another in a area with fast food. The main issue with them are a lot of time at night especially they look like there closed by the parking lot

  • @06Pine
    @06Pine 2 года назад +6

    Dollar general is more of a convenience store. You pay a little more for convenience. Especially if in your hurry to buy certain things and you don't want to wait in the Walmart line

  • @captaincake4331
    @captaincake4331 2 года назад +6

    Everyone has metal shelves.. I must be missing something.

  • @59Schnauzermom
    @59Schnauzermom 4 месяца назад

    After 89 days. a friend of mine was fired from the Dollar General in China, Texas
    She worked 89 days, in those 89 days she may have had 4 days off, worked from before the store opened till close (10 pm)
    She cleaned the store up, she passed heath inspection this week, 5 previous stores had failed.
    But yet, the District Manager whose first name is Jessie, didn't like her, he would not communicate with her
    he would tell another store manager to communicate with her.
    She had no training, she was basically thrown in to sink or swim.
    It is so sad,

  • @johnbee7729
    @johnbee7729 2 года назад

    In Canada there are a multitude of Dollar Stores and similar such branded retail outlets. How is Dollar General different?

  • @davemac9087
    @davemac9087 2 года назад +8

    They really screw over their employees at any chance they get though, so it’s hard to justify going when they don’t want to compensate their employees fairly.

    • @modernwar2ghostrp
      @modernwar2ghostrp 2 года назад +1

      I live in rural America. The dg is one of the best places to work. Because my housing cost is so low, I usually have a decent disposable income.

  • @BG-xq5jg
    @BG-xq5jg 2 года назад +7

    Dollar General is the Rockstar among convenience stores...

  • @ZionForman
    @ZionForman 2 года назад

    Tuba City AZ , been there,

  • @jimoakley3436
    @jimoakley3436 Год назад

    The man that started Caseys General Stores started his convenience stores the same way.Built in small towns that needed gas,groceries and fast foods.Very successful.

    • @DNSKansas
      @DNSKansas Месяц назад

      But at least Casey's has great pizza

    • @jimoakley3436
      @jimoakley3436 Месяц назад

      I built Casey's stores for 32 years,actually I knew Don Lamberty ,the founder.

  • @kennethbode2017
    @kennethbode2017 2 года назад +5

    I really don't see much in their stores I'd consider a bargain

  • @thesource63
    @thesource63 2 года назад +6

    Can someone can explain me (I’m from Europe) what life conditions can have a employee with a below 17k annual incomes.
    The only comparison I have is during a trip to nyc a bank employee explain me that under 80k your are in the poor worker category.

    • @brianmiles4917
      @brianmiles4917 2 года назад +1

      The cost of living in NYC is much greater in rural areas.

    • @thersten
      @thersten 2 года назад +3

      I know you're European but you should already understand the difference between city and rural.

    • @sm3675
      @sm3675 2 года назад +3

      Most of the workers are spouses, teens, or the elderly over 40. The salaries are low, but other jobs dont offer much more unless you get a skill or work harder hours and labour.

    • @sm3675
      @sm3675 2 года назад +1

      Workers are also part time.

    • @ianbuick8946
      @ianbuick8946 2 года назад +2

      Remember DG operate in rural area. So you have $600 rent, $150 food, $200 ultilities, $100 gas and insurance and some left over.

  • @bbbt8090
    @bbbt8090 2 года назад

    Its genius no matter how you look at it

  • @cmeist1
    @cmeist1 2 года назад

    They oftentimes put the local grocery out of business. In my town DG told the owner of the local store they would be out of business when the new DG opened so she might as well sell out and sell them the property. The owner did and now we have a large corporate store in stead of a locally owned one. Caterpillar did the the same thing to the local farm equipment store.