@@xx-lk2vl Get in touch with an obudsman, thats what we did. We got told we owe nothing because it's not our fault and we don't want a smart meter (which is another sales tactic they will use to sort the issue). We can't have anyone in the house due to COVID and me being vulnerable so don't know if this will be the same for everyone but basically they can't check the meter remotely or get us to if it has no display. We got told they have no pre-payment meters in stock (not our problem) so we'd have to wait but we offered what we pay normally per month and they refused and said we can't charge you as we don't know how much you are using. We got our supplier to send us that in writing that we owe nothing and the Ombudsman to do the same and he has a copy of that email. Protect yourself as they are all sly and will try and do you if you have no evidence.
Mine is still f**ked, it's been over a year now trying to get it sorted but all they can say is it needs changing for a smart meter, I keep telling them no not happening and the saga continues. I like winding them up on the other end of the line asking why are they trained to deal with customers who have concerns about smart meters, it's quite hilarious hearing them crumble under their own contradicting answers! They assure me it'll be set to "dumb mode" I say what's the point in fitting a smart metre then? They usually hang up on me! xD
Bit of an update to my old comment. I finally had my meter replaced today, with a key metre, not a smart meter. The reason they finally replaced our analogue meter was because my Mrs said on the phone to EDF that she would buy one off eBay and get someone to fit it! xD I think they sh*t themselves with the possible blowback and news attention they would have got to why someone would go to such lengths and end up electrocuting themselves, Lol! So yeah, if you don't want a smart meter, just say you'll buy one off eBay and get someone to fit it!
@@Leo-tt7ly No, nothing. Maybe they could have charged if I just left it or never called them but I contacted them many times. It's their fault they left it so long.
Carry on with the rum buddy and enjoy the free electricity.....I did for over 2 years after it happened due to a power cut here and they charged me absolutely fuck all when they changed it 👍
@@chrisgidley8946 Didn't need too,. They were fitting new bathrooms and showers.... It was due to a lightning storm, it knocked out many people's electricity and everyone was told that it wasn't their problem so they gave me a new meter and wrote off the extended bill..... I praise that thunderstorm on a daily basis lol..., Everyone around here that was effected didn't have to repay a thing...... Meter kept running until the new bathrooms were fitted so win win
@@Deeky76 mine is completely broken and blank and no electricity but Scottish power are saying they are only replacing with smart meter? Did you just get replacement for prepayment or did they change it to smart meter
@@solinxmo2602 They changed it to them smart meters buddy.... No happy but I can't complain to be honest... They couldn't charge any of us here since it was a thunderstorm that caused it..... God i prey for another 😂👍
Thanks so much mate. Been following this since my meter done the same after a brief powercut a month ago. It won`t accept anything from the electric top-up key. Electric is still on and my man cave is warm as fuck all the time now. Aye :-)
@@LiuHeiYing yes, the pre payment meter is totally blank and it's been like that for well over a year now, there was a power cut in our street, when the power came back on the meter was blank and I've never topped it up once..
@@Chrisclerk thanks! And that's happened to me too after a power cut a couple of days ago, I topped up £10 in case I was gonna get cut off, but it didn't even take it lol
@@earthworm2590 they'll have a job! I have since changed electricity suppliers and will continue to do so every 6 months. so if they ever do catch up with me they will only be able to back bill me the duration of my current contract.
@@NichoTBE I did yes, but its all done by computer system no one physically checks it. If I stayed with the same company and I wasn't topping the key up it would probably flag up but even then it would take them a couple of years to catch on. I know someone else in the same situation and they've had free power for 7 or 8 years now.
@@TeslasTeaParty The person you know who has had it free for 7-8 years, are they also swapping suppliers every 6 months? Eventually you're going to run out of suppliers and have to join one you already left eh. I've been topping up my key but its maxed out at £300 now and wont take anymore cash so I'm wondering how long till they force me to swap to a smart meter which is what im trying to avoid. Its nice to get free elecy for a bit tho ngl.
Have had this happen to ours after a power cut and have been told the meter goes into always active, so no topping up for a month until they come and fit the new one.
We had this problem and for years we had free electric even when we told them, then one day they busy the door down illegally and said they had a warrant which now I now I could have challenged. They were trying to accuse us of tampering with meter but we told them otherwise and they realised that they had made a mistake. They were trying to bill us for the lot so we just switched suppliers and fucked them off. They can't do anything because they know they broke the law.
@@endlessworkout2154 not sure if they can see what you have used, they will probley come around for the metre check and see its not working a try and push a smart meter on to you, I didn't have to pay back any money and I had free electricity for nearly a year. So don't worry just report it to your supplier company if haven't Done already and wait for a response. Q Do well...
"burst the door down " my arse. I used to be involved in getting into properties when the occupant would not allow access. We employ a top class trained locksmith who either picks the lock or drills out the lock pins . We then put back a new lock and leave you notice on the front door where to collect the new keys ..simple , so less of the gross exaggeration .
I'm in the same situation we haven't been paying for 2 years and due to move house in 2 weeks. How did you go about changing supplier for your move and staying under the radar?
Thanks for this vid. Had a power cut in our block of flats, now my pre pay meter screen is blank. Contacted Eon and an engineer can only come out at the end of the month. To be fair they did assure me my electricity won't go off.
@@chrisgidley8946 they did eventually pal. Was only a ten minute job and the engineer lived locally. Why it took a month to get him to mine is beyond me.
@@Max_Output no i didn't get charged for the electric i used. If i remember rightly they actually put £10 credit on my meter in case i had any issues topping it up which i didn't.
I've just came across your video as I have the exact same problem. Did you manage to get the same metre installed? Also we have been told to keep topping up the metre. However, I don't really want to do this as I can't see if it's been taken off the key or not. Was you ever charged for any electric you went into credit for?
Hello, yes I did get it sorted and no I had to swap to a smart meter unfortunately. I also was not charged for any electricity I used when I had this problem. Thanks for message.
I had this and never topped up for 12 months. I kept contacting and recorded dates times. I paid £26 because I said I had tried numerous times to sort it. No leg to stand on. I kept saving my electric money still in an account incase.. close to free. Energywatch is fab.
I find my British Gas electric pre payment key meter cuts us off at 10:23am in the summer and 9:23am in the winter if the money runs out very late afternoon early evening at night or early morning but not at all on Sundays don't know the times it stops cutting you off late afternoon though, in winter it hasn't cut me off after 5:19 pm though
I’ve just realised I’ve got the same prob, just rang Scottish power and was assured my electricity supply won’t go off, however, if I don’t want a big bill I’ll have to keep topping up. I asked for a replacement and was told that I can only have a smart meter as it’ll be compulsory by 2024. It was the weirdest conversation I’ve ever had with a company that I rent and purchase from, he was full of attitude puffs and sighs.... this can’t be right, anyone else having similar attitude from Scottish power
Hello, yes the power won't go off, I didn't top up my meter and I didn't get a big bill after they replaced mine, mine got replace to a smart meter, only because they told me they couldn't get hold of any key meters, I smell bullshit lol, save ya money don't bother topping up lol and yes most of the Utility company's have cunts working for them. But not all lol do well
Martin, I've got this issue but I haven't told them yet. Can you explain to me why people are saying to still top up if the display isn't working and it seems there's no chance on the electricity going off anyway?
I am having an issue with mine. My one won't even light up, also my gas meter has debt on it. Whenever I try to contact scottish power they just par me off. I am having nightmares with them to the point I have had to report them to ofgem, I hope you have recovered from the rum and coke alright. (Given it was 2 years ago) lol
Hi brother, the rum and coke still taste good lol haha, tell scottish power you are giving them I believe its 8 weeks to get it sorted mate if they don't do anything by then you can go to citizens advise or ofgem. Do well brother
Hi, how does your energy supplier know if you haven't topped up your prepayment meter when its broken? Do they read this from topping up the key/card? Or does the meter itself some how tell them? thanks.
Unless its a smart meter then they only know when you actually top up, when the cashier takes your key and inserts it in the machine at the shop. I think thats their only point of contact with the meter (other than physically coming inside your house).
It’s simple mate you take your key to the shop, give him money, he puts it into your key, and then you have the amount you paid in your key, when you put it back into the meter, and run your equipment, so then it’s starts clocking down, they have no info on your meter, the only way they know if you use electric or no is by topping up your key, if you left your home and gone to holiday for about 2/3 months, and you hardly had any money in your meter, they will send you letter saying that you might have faulty meter, and they need to send to you engineer to fix the problem, if you not answering them, then they will start thinking that you by pass your meter.
This has just happened to us! Had the council carrying out electricity checks and they turned the power off and it’s been showing the same thing ever since! I’ve tried to phone British Gas and they said they would send an engineer out and let me know when they’d be coming out but haven’t heard anything since. I don’t want to end up with a huge bill if they don’t fix it right away, especially if the top up payments won’t work! Any suggestions or guidance? Surely it’s not our fault if we have reported it and they’ve failed to send out an engineer/fix it?
You won't end up with a huge bill if it's prepayment meter. It happened to me with the blank screen, it took 2 months before it was fixed and they didn't expect any money from me for the duration that it was not working. If you still have electricity going through your property then don't worry too much lol
Happened to me a few years back - one night there was a minor power failure in my block, and a number of the flats on my block got this. I had to report this to British Gas when this happened, and then they came about a week later, they put in a new meter, but had to turn off the fuse box beforehand, and the beauty of it is, I didn't get charged, they just gave me a new key, programmed with the remaining credit that I had, before this happened....
@@stuartchester7414 Not true. My meter was blank for nearly three years. They kept pushing me to have a smart meter fitted but I kept telling them to fu*k off. They finally replaced my meter with a regular key meter and never to this day got charged for those three years of free electric. I could have strung them along for longer if I wanted until I said to them I'd fit one myself from ebay! They came out a day or so later and like magic they had a regular key meter for me, even though they kept saying for nearly three years they had none in stock. They're a bunch of lying nasty f**ks mate.
@@stuartchester7414 if the meter shows nothing , how can they tell how much electric you’ve used ? It could be blank for years but with no proof of what the balance was before it went blank , how can they say how much you’ve used
Just happened to my meter called them out swapped meter for new one have to ring supplier for refund on key credit job done,if it’s not damaged they have to fix it.
Nice one bud!! They are trying to make us have a smart meter, we don't wont to have one of those. Think thts why they dont wont to do it bcoz they say they dont stock pre paid one anymore !!
Had local power cut Friday. Put £50 on key and can't because my meter looks like yours. I won't be reporting this. Not my problem. Electric is on, I have no issues 😂😂
No, im still 9n the broken meter. No letters no knock at the door. Its just happened to my parents meter for the second time. There house diff area. My mum will over worry and get hers fixed for the second time. They fixed hers 3 minth ago the first time. Tried to blag her into smart meter. Luckily my grumpy stepdad told them to bugger off, they would stay with payment meter lol.
Haven't got the exact same issue as yourself, however, have an issue with my PP meter, were the piece of s*** meter seemingly can't distinguish when it's in credit and when it's went into the emergency and subsequently when the meter starts beeping saying I have only a quid on credit left and I go and top up ....it takes that amount( one pound still in credit) OFF the amount I am topping up with instead of adding it ....i.e one pound in credit ...meter starts beeping ... top up 20 quid straight away and it gives me a total of 19 quid credit on meter?...Been given all kinds of rubbish by way of a response from supplier and they simply refuse ( asked several times) to come out and check it .....even told them that I will pay for the non-emergency call out if meter deemed not to be faulty. ........They won't, and they do sweet F all and so far all they have done is given me a couple of very small compensatory Goodwill gesture amounts, which I don't believe comes anywhere near the amount this meter has wrongly taken off me, during this time that this has been going on.... and is still going on. Trying to talk with someone about this and can't get through to anybody waiting time 35 mins? says the automated voice ...sure it is? and their online chat system has no one on the other end either. All in all an utter load of S*** and this is before they raise their prices.....What a total joke these companies truly are.
Wow.... I'm just thinking how many bottles of rum I could buy with those £1 you keep giving away lol.. man that is shit.... have you tried letting it go into emergency used that money up. And then top up again start fresh maybe.. or let the £1 go down to say 10p then top up its might take 10p of your new top up instead of £1 let me know brother....
Same problem was told the longer it's left the bigger bill you will have to pay,because the electricity doesn't run out when meter is in that mode.!! they couldn't say how much credit left either but, theyr changing meter a week on also tried to get us to have a smart meter but no way. I hope you get/got sorted before your holiday and that the info about elec not running out is correct.good luck..!
Hello, yeah electric hasn't run out yet, I believe it's been about a year now lol and holiday has been and gone, they are trying to get us to have a smart meter too. They called the other day and not to sure if we have to have one now... but all I could do was let them know the situation and I've left it to them, do well. !!
i also had this problem after a Thunderstorm , had free electric for about 18mths , during that time the metre reading guy had call to my house 3 times , and seen the metre was faulty and said they would install a smart metre , on 2 different days i waited for them to change the metres over and they failed to turn up , EVENTUALLY they replaced my metre with a old metre , AND HAD I CHEEK to charge me £900 which we challenged and told them it was their fault my arrears built up so much and we werent liable , so we ended up settling for £400..
I’ve just moved into my first house. When I called for a key I told them the screen didn’t work I just assumed it was because I didn’t have a key. Now I know. I don’t know whether to call back and inform them of this since I already technically have by accident told them.
Just come across this whilst trying to find a solution to the problem, I've had the same crap from utility warehouse telling me to let it drain out and they will do a emergency call out, but that's no good to me when I need to do the food shop and I ain't got a clue when it's gonna shut off with food in freezer they couldn't care less anyway I was gonna get inside the meter and disconnect all the wiring and reconnect it and see if it reboots but now I've seen comments saying the electric runs freely should I just leave it? Mine's ended up exactly like this with a power cut last night
Same happened to us the other week, blank screen and free electric! I phoned Utility Warehouse and they are useless, saying it needs to be replaced with a smart metre, which is total crap. I refuse to have one of those deathtraps in my house so they basically told me to piss off! The woman on the phone was very evasive when I was asking questions about all this.
Defo leave it buddy, it's been along time for me and still the same, just do what they say mate and like me the solution hasn't happened yet and it's nearly been a year lol do well !!
Having this problem too SSEN did a power outage fukd my electric meter now a blank green screen. Eon next said cant do anything till credit runs out but the machine doesnt even work. SSEN said not their problem. So no idea but the supply still on.
I accidentally broke the glass my old disc meter, the seals are still in place but the disc is exposed, am I likely to be charged for meter tampering? This is why I am reluctant to report it
Looks like this is the thread for this issue. The have sent the letter for the warrant and they will be coming. Should I just change suppliers, and what figures do you give them? I've left the meter running with blank screen for a few years, but I don't want to be liable for the cost, when it wasn't my fault.
I got the same thing just a blank screen I've moved in to a new property I've asked EDF to come out to put in a smart meter. But they can't get in the fuse box on the 2nd floor and want me to to contact Hackney Council and get them to meet up together because they have the key for the fuse box. How can you work for a electric company and not have the right equipment. Fine I'll just keep getting free electricity.
I know this is late reply but if you knew roughly how much you have,... and it wasn't that much, you could run it out by using loads of stuff like running hoover tumble dryer everything etc till it's gone, callbtheem out etc etc blah.... Just a thought probably stupid but I spose I've never got much credit on mine so that'd be easy.... Hope you had nice holiday....
This happened to me on the 08/07/2023 during the thunder storm and my light bulbs turned off . I assumed the bulbs were bad and I was in the process of changing them, but they came back on. At this point, I decided to check my meter, because I have caught my energy company doing something that was criminal by running down to emergency while I was away for the weekend with all electrical appliances unplugged for safety reasons. I discovered the blank meter with a steady amber light.
This has happened to mine today following a power cut and just to top it off my energy supplier doesnt have a phone number you have to talk to them via email and dont get a response for 2 working days.. has anyone 1 electric just gone off?? Im freaking out as i have 3 small children.
Have you still got power ?? If not call national grid they should be able to help you if you cant get power back on. If you still have power and just a blank box then just record how long it's been off and keep a record of you trying to resolve them problem and make sure in your email you wont to file a complaint if they dont help as they only have 8 week to resolve it or you can take them to the ombismon and they will look into it for you. Hope it's been sorted for you now.
I Know it was a young guy and it seems like he really didn’t give a shit he just went to his van got exactly the same meter here I have a new box one And just changed it over and I made clear I’m not paying for this I suppose it’s like anything I just got lucky with a young guy who didn’t care 🍀☮️out mate
Same happend to us, we bought an air fryer and when we switched the air fryer on the switches tripped in the meter box, when we flipped them back on there was no balance showing on the screen and its been like that for 2 years free electric. We havnt phoned up or anything but we are due to move house in 2 weeks so trying to figure out what to do to stay under the radar. Any suggestions?
@@JohnnyB6969 Contact Octopus they sent a guy out.. but said there was asbestos on the meter to replace it he'd have to remove it to replace it. But said that cluld lead or it being airborne I've got long COVID so I said I wasn't comfortable with that.. So said they'd be back in touch to send someone with proper equipment but I haven't heard anything in over 2 months 🤔 Are you having the same issue?
I got same issue,4 months now like this,anyone know if when they do finally replace meter whether they can legally hit us with a bill for the time using the free electric? They sent a smart meter engineer to me but I've always said no to a smart meter when I've been in touch with them ,yet they still send engineer to fit a smart meter! I've heard government seemingly gives them £50 for every smart meter they fit,don't know if it's true though
This has just happened to me they turned the leky off in my street. Came home from work all the electricity still on. But no power to the meter. Will this just stay like that? Ive tried contacting them but its all online. If we get a lock down off this virus thing and it goes off im screwed.
@@RICEY2011 Hiya, so after this video you went away and electricity did not go off when your input credit would/should have run out? but you topped key (to pay company) any more info as to solution.?
I've just moved into a house that has prepay. never used prepay before, put £10 in the key put it in the meter, it showed the straight £10 but hasn't added it. Anyone got any ideas on what to do? 😩😩
I have all the same problems you have, my neighbour change her metre and that’s when I got 2 power cuts then the metre stop showing what our top up credit. Edf said the meters out let’s give u a smart one and I’ve refused so like you it’s a stale mate .
My meter got stuck at £11 credit hasnt moved for over a year. Told the company they said they cant send anyone out as its not emergency. We all pay the daily standing charge for them to fix shite like this. FFS. Worried about a massive bill n all.
@@JohnnyB6969 also got loadsa free gas. These companies are incompetant. Seriously if you all stood up fa ysel like i did theyd have to start doing their job.
Mines been blank for about 2 and a half years after a power cut, we’ve not contacted British Gas about it , my Mrs tops up the key at the post office every now and again by £10… currently the keys saying we have £380 credit… we have a 3 bedroom flat with storage heaters and electric boiler etc 🔥. the women at the post office always says “ oh you do keep you meter topped up , you never knw when you’ll get a rainy day “🤣
Mones done it did they ever come round. I've been putting money on the key but it hasn't showed up on my online account. So so guessing it doesn't show unless the meter accepts the payments. Paypoint must not tell them.
Snap over 2 years I've had free electric until this morning when all of a sudden the electric went and the machine is working but no electric..have over £700 debit on the screen..got a new emergency key today but still not working..so had no electric for over 12 hours..wont be fixed until monday now..anyone have any help?
I call them up and said what has happened after a 2 hour wait!!! they told me at the mo the can’t help and have made a note on the system and it’s very unlikely the meter will Turn off but I had top up to the max £249 and got another £49 on the key as worried about things a head!!! Keep safe
@@matthewdrury3619 wow, hope you kept your receipt for proof brother, thts all you can do, just shine on and stay safe. Make sure you wash tht helmet 😁🎟
When you top up does it show that you have paid on your account? This has happened to me and I've still been topping up but on my online account it hasn't went on. So im guessing it only shows up when the meter accepts it?
@@Thedrysurrealbloke my meter screen is blank like in the vid so I didn't bother topping up and called my electric provider. They said I will get free electric until someone comes out to fix it
Have the same issue right now topped up the key it makes the noise for taking money but the screen is still blank does yours make the same sound if you've tried it?
Hello bud, erm no it doesn't make a sound, just top up your key but dont put it in, just to see if you do run out of electricity. At least then you have a key with money on it to put straight on. Do well.
Hay, unfortunately I think it's by 2024 most household will have a smart meter, I mean I didn't like mine at the start,but no I love not have to top up at the shop lol hope it all works out for you.
omg I just came on here to check if anyone had this issue. ive had free electric for 3 years (apparently) I told them in sept 2020 that after the power cut I have had the same issue like youve had in this video, but they only started sending me letters in 2021 about changing my metre and someone came out to check the metre in october 2021 and said it just needed a new battery nothing to worry about. I missed many letters that they wrote after this for many reasons being away etc and then 3 men with magistrates “warrants” showed up saying they need to change the metre or they will get locksmiths. I called eon and they said as it hasnt been topped up in 3 years they need to change it get a metre reading or they will send me an estimation bill. Wth? I told them years ago they didnt seem to care for ages and now they want to try and change the metre over a year later and charge me. They could have “broken in” and sorted it ages ago if it was so important. I know you said you wouldnt pay the bill they sent you but have you changed your mind and any advice on this whole matter. I dont want a smart metre now and I dont think i should have to pay the bill either???
@@michaeljay6468 Well I made them change the metre and I also refuse to pay for the £1000 (how precise) bill that was cleary automated. It was eons mistake as the metre was faulty which they were aware of, this also means they couldnt prove my usage so the bill was just an estimation/ assumption and therefofe it’s in dispute.
The same has happened to me. I have no clue how much I have left. Will I be billed for the use of it? I have no clue how much is left or how much I've used in terms of money
Hay, no the electric shouldn't run out if it does than called your local power network and they will send someone out as an emergency, BUT if yours is the same as ours than it won't turn off. Do well
GOD DAMN 4 YEARS AGO. JEEEEZ. But I was gonna say have you try to reset it. There must be a reset button somewhere there. Even if you have to privately hire a technician to come out and do it. BUT IT'S BEEN 4 YEARS. So TELL US What happened? What was the final result? That Is If You Still Have This Account. ..
hey everyone, my edf pre payment meter has done the same thing, apparently they can not fix it, can not have a smart meter as the electrics are above 6ft and they want to change me to a bill payment, any help as don't want bill payments, I like pay as you go.
Hay up all, So this exact meter & exact same fault has just happened to me. I just wanted to be sure that the consensus is definitely that its will never cut off even a long time after the credit should have run out (even though you can't see the credit) ? It's a "stuck on" meter forever, until they fix or swap it out?
Hi yes It will never run put of power and hopefully it will be replaced just with smart meter when your turn comes and bill they can estimate from past history. Also if u keep topping up key with some money hopefully that will be your bill. Hopefully it will be a fair bill
I've just topped up my key at my local shop came back put the key in but not registering my top up but the thing is everything on the screen is working fine but just won't register my 40 pounds top up
Have you had any updates ?? I’ve got the same meter with the same issue for about 6 months . I’ve contacted them but no response . Could you let me know soon please
I wish I had this issue because I work for a gas and electricity supplier and all u need to do if u have this problem is change supplier every few months its easy and isn't any hassle to do just spend 5 mins on comparison website. When u change supplier for the first few months they won't check for any top ups as when u switch supplier u will most likely have money still on ur meter from ur old supplier. Also if ur supplier is a small supplier then even if they send u a bill u just don't pay it because most likely they will not have a debt recovery path but don't quote me on that I know my company hasn't. Does anyone know how to make this happen?
Mine has done it today when they were working on some repairs in the street. All the house alarms went off. I had 3 pound on this morning. Went to get the key to top it up and ot was blank. Hoping it doesnt go off tried contacting them but no reply
I have the same meter but the displayes gone off. Do you know what battery 🔋 it needs? I understand its Lithium En61036 but I can't find anything online
Might have to get mr lahey around to sort it, just think hes sober enough to no what hes doing and drunk enough to really enjoy it ! Lol (I'm getting drunk tonight randy) omg love it haha !
You got no chance mr lahey pissed constantly with he’s bottles of vodka ya better of waiting for British Gas EDF. It’s so mad and frustrating when I’ve told people you have to watch trailer Park boys they watch one or two episodes and think I’m mental or something. funny as fuck I might go back to rewatch them all again didn’t rate the movie that much but the series and episodes had me in Hysterics enjoy watching if you ain’t seen I’m all yet. Bubbles I think is the conscience of all of them and he’s funny as hell to them glasses 😂😂. Don’t no if sons of anarchy is something you’d like bit more serious but it took me about three episodes to get into it and its bloody excellent👍👍☮️
Hahaha very character has there own little trait, mr lahey with him getting pissed all the time, bubbles with his cats and glasses lol erm Ricky with his weed and chicken fingers lol and julian always has a glass of rum and coke in his hand lol fucking brilliant oo and j-rock has me in stitches lol sons of anarchy I've seen all of them, I only get to watch them when I'm at work so pretty lucky.. get to be paid while watching T.P.B cant bet it. Do well
I have the same situation. From about 10 days ago, someone came and checked the meter and said that it had stopped working. I asked him if it was dangerous, he said it isn't. After a week, someone else came checked the meter, and wrote some stuff down on some device then later told me he will contact me soon about it. What I want to know is that if they are not contacting me and I am not contacting them, is it legal for them to open a court case on me, or am I just fine??? I'm very worried about this.
Anybody got any tips about this problem and should I call them or not, though they have come to my house to see the meter they did not do anything about it TWICE!! On top of that, it was during covid. They said it was broken but no response after that. If you can help please reply.
@@yaseraldurra714 well you have nothing to worry about my friend they have all the information there end now, after their visit, they have it on record now tht the electricity meter isn't working, so just sit back chill out and enjoy the free electricity 😉
you have to contact the supplier with FULL information , dont listen to the comments on here especially from this person who thinks he s going to sit back nicking electric for years
Over two years here. But my supplier decided (no one contacted me) I no longer lived there as I hadn't topped up. Sent me a final bill which I called to contest and we discover my account is closed as I moved out, even though I didn't and told them so. So now I have a blank meter and no account. No idea what this means now. My neighbour has the same blank meter but he has phoned them over and over and gets nowhere "everyone is switching to smart meters soon anyway, just top up your key as usual"
@@ImCNR The bill they sent was for just shy of £500, but was for a period over a year previous to the sending of the bill (and an estimate at that... applied to a property with a prepayment system). This is not permitted so I refused the debt collectors. Have heard nothing since. I expect they will eventually knock and insist I make a new account. Fighting seems inevitable as I believe they do this to trap you into repaying debt making it impossible to switch supplier - as they did to me in 2005 after 3 years stress of no bills (the reason I was forced onto prepay) despite emailing and snailmailing them etc.
My meters screen has been blank for 5 weeks. I reported this to Scottish Power the day after our power cut. Still no reply back from them regarding a meter replacement. Should I be topping up my meter key in the meantime or will I play it out a bit longer?
My metter went blank screen today and im on prepaid and i can not top up the key the meter is not reading credit. Will my electricity cut of when i run out of credit?
no so yh just leave it we had the same thing happen we had free electricity for about 2 years until another powercut reset it. so enjoy the free electricity
Oh my daZe! This has just happened to me!! I spent the whole day on the phone and on their stupid Web chat! I feel like an idiot because I never registered with the supplier since moving in 5yrs ago but coz I was panicking that I was gona run out, they now have my details when I cud've had free lecky... They said I should contact them when I'm without electricity, which is sooo dumb. Told them I have medication that needs to be refrigerated, how can I w a i t to have nothing running, its dangerous for me!! Sheesh!!
it does not end with 999 it ends 99 blank .The blank digit drops down which means the meter jams. Giving it a hefty clout on the top or sides will restart it.It only does this on Sangamo Weston mechanical meters. I ve been a meter reader for 20 years and restarted hundreds of these. I ve not told the suppliers unless the occupier is either a bearded twat ( I hate these cunts ) or owns a BMW or an Audi ( I hate these twats even more ) So with these tossers I report to the supplier for them to backbill.Plus the meter is exchanged to a smart meter so it can t happen again
Excellent sons of anarchy. I wish I could get paid to watch TV but got to deliver shit around London I’ve done my hard work for my life but I’d love to be a trailer park boy maybe for a month or so because I like my life but in another life I’d like to be in that life for a week or so you get what I mean LOL. I don’t know if this is your thing but the good doctor brilliant I think Atlantic channel now TVIts bloody brilliant funny and serious but give it a try peace out my friend
Hgv driver , same but I Work on the sewage side (jetting lorrys) and I'd love to be julian for a week haha love rum and coke, also omg I'm watching good doctor also. This is getting abit scary now lol joking... let me guess have also watched lost too lol do well..
We had this problem for 3 years now... Oops we just are type of people to not say anything but this happened during when someone came to our home and they were fixing something? Wiring? Donno! 😂 But that when it stopped working and it went blank so we just left as that now today we had someone coming in and taking a picture of our meter but worried what's gonna happen next
@@karolinalunox1005 I can't get my head around getting free electric and the suppliers not finding out about it? I'm worried as its been over 3 weeks now, but after reading so many comments they say just accept the free electric 🤔
@@LiuHeiYing yeah I don't know either I tried doing research on how to deal with this sort of situation and what to expect there nothing but peoples experiences
@@RICEY2011 oh see im trying to refuse using a smart one lol how do you find it? a lot of my friends say the same price the most costs more so im lost haha
@@googlelimp9834 yeah I spent want a smart meter, but it went in for soo long we just did it so far it's been ok, we are still on the £30 free balance they give you.
I have the same problem with the EDF meter precisely the same meter, I call to them, sent an email to customer service, and used chat on my personal EDF page, but no reaction, they told me that nobody would cut me electricity, and must wait, so far free electricity flow!
@@eddy9k I don't know how this work, I reported to EDF about a blank display, that I cannot top-up, they promised me that nobody will cut off my power, so I have endless free electricity until engineers visit me, but nobody visited me so far, since my first report two months ago! YES I have free electricity because I have a prepayments reader, not bill via direct debit.
@@ImCNR EDF totally ignored me, nobody visited me despite my info about the problem via emails, LiveChat and phones. I filed a complaint against EDF to Ombudsman Service, in the case, EDF would later accuse me of unauthorised electricity usage or send me bills even though I have prepayments PAY AS YOU GO. I have had electricity without top up almost two months!
@@matthewlathum9312 I read online that the screen may be off but the money is still on in the background , when they knock the screen back on it will show how much is on there .
Lol it's been 4 years and our still is blank but working had someone come over too look at it year ago, we didn't ask anyone to look in to this but he just look at it and ask why this not working me being half asleep was like ehh idk haven't heard from him since nothing was done about it 🤷
@@Riceybeats well as far as I'm concerned in all cases of meter bypassing EDF cite "the meter is EDF property" so if they can't be arsed to come out and check it once a year it's there problem
I’m a Netflix mentalist Amazon Prime BBC iPlayer lunatic I’ve got so much stuff I sometimes need to turn the TV off and watch nothing specifically two dots on the ceiling above my sofa if Netflix went down or any of the streaming services my whole household will be in trouble anyway had a brilliant night hopefully you’re not a Tottenham fan I don’t know I’ve looked into your channel but not hard because I don’t really give a shit hopefully you’re doing well but Arsenal two nil Man City FA Cup here we come Chelsea Man U I’ll have some kind of drink maybe a brandy and Coke maybe a tequila win or lose it will be a good night
Yeah I'm Netflix and sky go, no not a Tottenham fan, arsenal myself bud, but haven't been following the football alot lately.. so not a true Gunner atm lol... have you not been furlough though out the covid then bud ?
Love the video got the same problem just wondering did you sort it out in the end anyway I’m gonna do what you done and have to ring these fucking people and trailer Park boys if you’ve just found them you’ve been missing them because I found them years ago and they’re funny as fuck ☮️out. Griz
Hay bud, trailor park boys, love it, couldn't get enough of it, haha and still got the same problem bud nearly been a year or has already been, do well.. !!
I had my meter stop working because they say it was an electrical fault ? I think it has been engineered from the electrical supplier so as to force me to accept a smart meter because I refuse to ! It shows no reading but I have kept records as to how much I pay and when I should pay . They have told me that I should just continue to top up normally until they can get an engineer in to sort it out due to the fact that they have no engineers due to the Plandemic ? After waiting +- 6 months I have phoned them about coming to repair it but they insist they cannot repair it but are able to replace it with a smart meter ? To me they are playing on this and what they have done is stopped the reading signal so as I would feel there is no other option because they told me they are able to see my usage and payment from their end ?? Anyway I can have the meter checked for this and see if it is still able to receive a signal and if a signal is not being sent ?
If you are still having this issue. Get in touch with an obudsman, thats what we did. We got told we owe nothing because it's not our fault and we don't want a smart meter (which is another sales tactic they will use to sort the issue). We can't have anyone in the house due to COVID and me being vulnerable so I don't know if this will be the same for everyone but basically they can't check the meter remotely or get us to check if it has no display. We got told they have no pre-payment meters in stock (not our problem) so we'd have to wait but we offered to pay what we pay normally per month on a standing order and they refused and said we can't charge you as we don't know how much you are using. Fair enough but we offered and have the evidence. We got our supplier to send us that we owe nothing in writing and to send a copy to the Ombudsman so he has a copy of that email/letter too. Protect yourself as much as you can as they are all sly and will probably try and do you if you have no evidence later down the line.
mine has just done it. I phoned them and no spare engineer available so she said its not my fault just leave it..free electricity it is then
This happened to me, for a good 6 months I didn’t pay nothing..then last week it just randomly started working again, no debts😅
@@h.b1908 snap exactly what happened to me this morning...now got a debit for over £700 and no electric 🤬
x x unlucky
@@xx-lk2vl Get in touch with an obudsman, thats what we did. We got told we owe nothing because it's not our fault and we don't want a smart meter (which is another sales tactic they will use to sort the issue). We can't have anyone in the house due to COVID and me being vulnerable so don't know if this will be the same for everyone but basically they can't check the meter remotely or get us to if it has no display. We got told they have no pre-payment meters in stock (not our problem) so we'd have to wait but we offered what we pay normally per month and they refused and said we can't charge you as we don't know how much you are using. We got our supplier to send us that in writing that we owe nothing and the Ombudsman to do the same and he has a copy of that email. Protect yourself as they are all sly and will try and do you if you have no evidence.
how is your situation ended?
Mine is still f**ked, it's been over a year now trying to get it sorted but all they can say is it needs changing for a smart meter, I keep telling them no not happening and the saga continues. I like winding them up on the other end of the line asking why are they trained to deal with customers who have concerns about smart meters, it's quite hilarious hearing them crumble under their own contradicting answers! They assure me it'll be set to "dumb mode" I say what's the point in fitting a smart metre then? They usually hang up on me! xD
Bit of an update to my old comment. I finally had my meter replaced today, with a key metre, not a smart meter. The reason they finally replaced our analogue meter was because my Mrs said on the phone to EDF that she would buy one off eBay and get someone to fit it! xD I think they sh*t themselves with the possible blowback and news attention they would have got to why someone would go to such lengths and end up electrocuting themselves, Lol! So yeah, if you don't want a smart meter, just say you'll buy one off eBay and get someone to fit it!
This is brilliant 👏 just a same you now have to pay for electricity lol haha
@@morrismckinnon6047 Old thread, but wondering if you had to pay a backdated, estimated bill for the year when your meter was blank.
@@Leo-tt7ly No, nothing. Maybe they could have charged if I just left it or never called them but I contacted them many times. It's their fault they left it so long.
@@RICEY2011 aye, true that! Still, I saved a bundle as it was nearly two years before they finally sorted it. They'll never get that back from me.
Carry on with the rum buddy and enjoy the free electricity.....I did for over 2 years after it happened due to a power cut here and they charged me absolutely fuck all when they changed it 👍
I just had a glass for you brother, tasted just as good a free electricity lol haha
So did you ring the supplier in the end ? And if so what did you say ?
@@chrisgidley8946 Didn't need too,. They were fitting new bathrooms and showers.... It was due to a lightning storm, it knocked out many people's electricity and everyone was told that it wasn't their problem so they gave me a new meter and wrote off the extended bill..... I praise that thunderstorm on a daily basis lol..., Everyone around here that was effected didn't have to repay a thing...... Meter kept running until the new bathrooms were fitted so win win
@@Deeky76 mine is completely broken and blank and no electricity but Scottish power are saying they are only replacing with smart meter? Did you just get replacement for prepayment or did they change it to smart meter
@@solinxmo2602 They changed it to them smart meters buddy.... No happy but I can't complain to be honest... They couldn't charge any of us here since it was a thunderstorm that caused it..... God i prey for another 😂👍
Thanks so much mate. Been following this since my meter done the same after a brief powercut a month ago. It won`t accept anything from the electric top-up key. Electric is still on and my man cave is warm as fuck all the time now. Aye :-)
Top man, keep that man cave warm brother !!!
Mines has been blank after a power cut for over a 1year now, I haven't topped up a single penny,
@@Chrisclerk are you literally getting free electric??
@@LiuHeiYing yes, the pre payment meter is totally blank and it's been like that for well over a year now, there was a power cut in our street, when the power came back on the meter was blank and I've never topped it up once..
@@Chrisclerk thanks! And that's happened to me too after a power cut a couple of days ago, I topped up £10 in case I was gonna get cut off, but it didn't even take it lol
I have the same meter and the same thing has happened to mine after a power cut, I've now had free power since April! 😁
Yea they will charge you
@@earthworm2590 they'll have a job! I have since changed electricity suppliers and will continue to do so every 6 months. so if they ever do catch up with me they will only be able to back bill me the duration of my current contract.
@@TeslasTeaParty Didnt they ask for a meter reading when you swapped supplier?
@@NichoTBE I did yes, but its all done by computer system no one physically checks it. If I stayed with the same company and I wasn't topping the key up it would probably flag up but even then it would take them a couple of years to catch on. I know someone else in the same situation and they've had free power for 7 or 8 years now.
@@TeslasTeaParty The person you know who has had it free for 7-8 years, are they also swapping suppliers every 6 months? Eventually you're going to run out of suppliers and have to join one you already left eh. I've been topping up my key but its maxed out at £300 now and wont take anymore cash so I'm wondering how long till they force me to swap to a smart meter which is what im trying to avoid. Its nice to get free elecy for a bit tho ngl.
Have had this happen to ours after a power cut and have been told the meter goes into always active, so no topping up for a month until they come and fit the new one.
Do you have to pay back ? Same problem didnt paid long time . Can they see how much we used ?
@@endlessworkout2154 I want know this
Same can they backdate payment?? Want to know if they’ll charge only what I used not people living here before me
how is your situation ended?
We had this problem and for years we had free electric even when we told them, then one day they busy the door down illegally and said they had a warrant which now I now I could have challenged. They were trying to accuse us of tampering with meter but we told them otherwise and they realised that they had made a mistake. They were trying to bill us for the lot so we just switched suppliers and fucked them off. They can't do anything because they know they broke the law.
Fair play !!!!
Have same problem we have still have free electricity . Scared to pay back what we used . Can they see what we used ?
@@endlessworkout2154 not sure if they can see what you have used, they will probley come around for the metre check and see its not working a try and push a smart meter on to you, I didn't have to pay back any money and I had free electricity for nearly a year. So don't worry just report it to your supplier company if haven't Done already and wait for a response. Q
Do well...
"burst the door down " my arse. I used to be involved in getting into properties when the occupant would not allow access. We employ a top class trained locksmith who either picks the lock or drills out the lock pins . We then put back a new lock and leave you notice on the front door where to collect the new keys ..simple , so less of the gross exaggeration .
@@endlessworkout2154 yes. the true reading can be recovered on the screen
Had the same after a power cut,got about 3 years free electric then moved flat,only downside I'm paying for electric now.love a rum myself kick on.
Did you pay back 3 years of electricity? Any problem
@@endlessworkout2154 no just moved and different supplier in new flat,been here 3 years now and no one has ever been in touch.
I'm in the same situation we haven't been paying for 2 years and due to move house in 2 weeks. How did you go about changing supplier for your move and staying under the radar?
Was already a different supplier at new place,and key in meter so went with them for a while then changed to cheapest tariff. Best of luck.
@@kc71 nice 1 mate, spot on cheers
2 years later we’re still waiting for the electric to run out
Seriously?
Hello did you get a new meter?
Thanks for this vid. Had a power cut in our block of flats, now my pre pay meter screen is blank. Contacted Eon and an engineer can only come out at the end of the month. To be fair they did assure me my electricity won't go off.
Did eon sort it pal?
@@chrisgidley8946 they did eventually pal. Was only a ten minute job and the engineer lived locally. Why it took a month to get him to mine is beyond me.
No worrys brother, glad all sorted out now mate, shame it had to end so soon for you, nothing better than free electricity 👍
We’re you charged for the electric you used whilst it was broken?
@@Max_Output no i didn't get charged for the electric i used. If i remember rightly they actually put £10 credit on my meter in case i had any issues topping it up which i didn't.
I've just came across your video as I have the exact same problem. Did you manage to get the same metre installed? Also we have been told to keep topping up the metre. However, I don't really want to do this as I can't see if it's been taken off the key or not. Was you ever charged for any electric you went into credit for?
did you get a resolution ?
Hello, yes I did get it sorted and no I had to swap to a smart meter unfortunately. I also was not charged for any electricity I used when I had this problem. Thanks for message.
@@RICEY2011How's the smart meter? I assume its a piss take.
Did you get a new meter?
This was 3 years ago now, what happened in the end?
I had this and never topped up for 12 months. I kept contacting and recorded dates times. I paid £26 because I said I had tried numerous times to sort it. No leg to stand on. I kept saving my electric money still in an account incase.. close to free. Energywatch is fab.
I currently have this problem right now, had over £170 credit on my meter
The same thing just happened to mine
@@asddsa-rq4er mines gone like this , is your supply still on
Hello did you get a New meter?
I find my British Gas electric pre payment key meter cuts us off at 10:23am in the summer and 9:23am in the winter if the money runs out very late afternoon early evening at night or early morning but not at all on Sundays don't know the times it stops cutting you off late afternoon though, in winter it hasn't cut me off after 5:19 pm though
I’ve just realised I’ve got the same prob, just rang Scottish power and was assured my electricity supply won’t go off, however, if I don’t want a big bill I’ll have to keep topping up. I asked for a replacement and was told that I can only have a smart meter as it’ll be compulsory by 2024. It was the weirdest conversation I’ve ever had with a company that I rent and purchase from, he was full of attitude puffs and sighs.... this can’t be right, anyone else having similar attitude from Scottish power
Hello, yes the power won't go off, I didn't top up my meter and I didn't get a big bill after they replaced mine, mine got replace to a smart meter, only because they told me they couldn't get hold of any key meters, I smell bullshit lol, save ya money don't bother topping up lol and yes most of the Utility company's have cunts working for them. But not all lol do well
@@RICEY2011 how long was your scene blank for ? Before they gave you a smart metre ?
Martin, I've got this issue but I haven't told them yet. Can you explain to me why people are saying to still top up if the display isn't working and it seems there's no chance on the electricity going off anyway?
how is your situation ended?
I am having an issue with mine. My one won't even light up, also my gas meter has debt on it. Whenever I try to contact scottish power they just par me off. I am having nightmares with them to the point I have had to report them to ofgem, I hope you have recovered from the rum and coke alright. (Given it was 2 years ago) lol
Hi brother, the rum and coke still taste good lol haha, tell scottish power you are giving them I believe its 8 weeks to get it sorted mate if they don't do anything by then you can go to citizens advise or ofgem. Do well brother
@@RICEY2011 Name and shame these companies, don't just talk about the problem.
Well done Scottish Power, your on the wall of shame.
Its taken me 1 year to reply.... that was some strong rum brother !!!!
Hi, how does your energy supplier know if you haven't topped up your prepayment meter when its broken? Do they read this from topping up the key/card? Or does the meter itself some how tell them? thanks.
Please someone answer this if they know as I'm in the same position as MJ
Unless its a smart meter then they only know when you actually top up, when the cashier takes your key and inserts it in the machine at the shop. I think thats their only point of contact with the meter (other than physically coming inside your house).
It’s simple mate you take your key to the shop, give him money, he puts it into your key, and then you have the amount you paid in your key, when you put it back into the meter, and run your equipment, so then it’s starts clocking down, they have no info on your meter, the only way they know if you use electric or no is by topping up your key, if you left your home and gone to holiday for about 2/3 months, and you hardly had any money in your meter, they will send you letter saying that you might have faulty meter, and they need to send to you engineer to fix the problem, if you not answering them, then they will start thinking that you by pass your meter.
im getting emails that i havent used my monthly £66 vouchers. I cant top up because the key is maxxed out.
WHAT DID YOU DO?@@chichikov617
This has just happened to us! Had the council carrying out electricity checks and they turned the power off and it’s been showing the same thing ever since! I’ve tried to phone British Gas and they said they would send an engineer out and let me know when they’d be coming out but haven’t heard anything since. I don’t want to end up with a huge bill if they don’t fix it right away, especially if the top up payments won’t work! Any suggestions or guidance? Surely it’s not our fault if we have reported it and they’ve failed to send out an engineer/fix it?
You won't end up with a huge bill if it's prepayment meter. It happened to me with the blank screen, it took 2 months before it was fixed and they didn't expect any money from me for the duration that it was not working.
If you still have electricity going through your property then don't worry too much lol
Once you have reported this to the ombismon they have 8 weeks to get it sorted out from the complaint date. Do well
DO NOT top it up, free, so enjoy it.
Wait what? Can you explain, how is it free exactly?
Happened to me a few years back - one night there was a minor power failure in my block, and a number of the flats on my block got this. I had to report this to British Gas when this happened, and then they came about a week later, they put in a new meter, but had to turn off the fuse box beforehand, and the beauty of it is, I didn't get charged, they just gave me a new key, programmed with the remaining credit that I had, before this happened....
Yes buddy, they can't charge you, as it wasn't your fault, just a shame it only lasted a week for you lol haha
@@RICEY2011 yes they can matey boy because you think you can sit back for YEARS ..a week or so is no big deal .or even a month
I phoned British Gas, they haven't replied for a month.
@@stuartchester7414 Not true. My meter was blank for nearly three years. They kept pushing me to have a smart meter fitted but I kept telling them to fu*k off. They finally replaced my meter with a regular key meter and never to this day got charged for those three years of free electric. I could have strung them along for longer if I wanted until I said to them I'd fit one myself from ebay! They came out a day or so later and like magic they had a regular key meter for me, even though they kept saying for nearly three years they had none in stock. They're a bunch of lying nasty f**ks mate.
@@stuartchester7414 if the meter shows nothing , how can they tell how much electric you’ve used ? It could be blank for years but with no proof of what the balance was before it went blank , how can they say how much you’ve used
Just happened to my meter called them out swapped meter for new one have to ring supplier for refund on key credit job done,if it’s not damaged they have to fix it.
Nice one bud!! They are trying to make us have a smart meter, we don't wont to have one of those. Think thts why they dont wont to do it bcoz they say they dont stock pre paid one anymore !!
Had local power cut Friday. Put £50 on key and can't because my meter looks like yours. I won't be reporting this. Not my problem. Electric is on, I have no issues 😂😂
almost 2 years now and i`m still just rollin` with it!
FAIR FUCKING PLAY !!!!!!
Hello did you get a New meter?
No, im still 9n the broken meter. No letters no knock at the door. Its just happened to my parents meter for the second time. There house diff area. My mum will over worry and get hers fixed for the second time. They fixed hers 3 minth ago the first time. Tried to blag her into smart meter. Luckily my grumpy stepdad told them to bugger off, they would stay with payment meter lol.
@@Truthseeker19819 ok bud let us know if something changes I'm interested 😊 take care
Haven't got the exact same issue as yourself, however, have an issue with my PP meter, were the piece of s*** meter seemingly can't distinguish when it's in credit and when it's went into the emergency and subsequently when the meter starts beeping saying I have only a quid on credit left and I go and top up ....it takes that amount( one pound still in credit) OFF the amount I am topping up with instead of adding it ....i.e one pound in credit ...meter starts beeping ... top up 20 quid straight away and it gives me a total of 19 quid credit on meter?...Been given all kinds of rubbish by way of a response from supplier and they simply refuse ( asked several times) to come out and check it .....even told them that I will pay for the non-emergency call out if meter deemed not to be faulty. ........They won't, and they do sweet F all and so far all they have done is given me a couple of very small compensatory Goodwill gesture amounts, which I don't believe comes anywhere near the amount this meter has wrongly taken off me, during this time that this has been going on.... and is still going on. Trying to talk with someone about this and can't get through to anybody waiting time 35 mins? says the automated voice ...sure it is? and their online chat system has no one on the other end either. All in all an utter load of S*** and this is before they raise their prices.....What a total joke these companies truly are.
Wow.... I'm just thinking how many bottles of rum I could buy with those £1 you keep giving away lol.. man that is shit.... have you tried letting it go into emergency used that money up. And then top up again start fresh maybe.. or let the £1 go down to say 10p then top up its might take 10p of your new top up instead of £1 let me know brother....
Same problem was told the longer it's left the bigger bill you will have to pay,because the electricity doesn't run out when meter is in that mode.!! they couldn't say how much credit left either but, theyr changing meter a week on also tried to get us to have a smart meter but no way.
I hope you get/got sorted before your holiday and that the info about elec not running out is correct.good luck..!
Hello, yeah electric hasn't run out yet, I believe it's been about a year now lol and holiday has been and gone, they are trying to get us to have a smart meter too. They called the other day and not to sure if we have to have one now... but all I could do was let them know the situation and I've left it to them, do well. !!
@@RICEY2011 Great to hear you had your holiday..You can't be forced to have a smart meter untill they are mandatory..god forbid..😂😂.T.C..
Hey! Whats happened after that?
I have a same problem 😂😂
Hello how is your story ended?
i also had this problem after a Thunderstorm , had free electric for about 18mths , during that time the metre reading guy had call to my house 3 times , and seen the metre was faulty and said they would install a smart metre , on 2 different days i waited for them to change the metres over and they failed to turn up , EVENTUALLY they replaced my metre with a old metre , AND HAD I CHEEK to charge me £900 which we challenged and told them it was their fault my arrears built up so much and we werent liable , so we ended up settling for £400..
Wow you had to pay 400, thanks for message !!!
How did they calculate £900 if the meter was blank?
Your GETTING FREE LECKY MATE!! JUST LWAVE IT AS IT WONT RUN OUT!!!!!
Do you have an update? What happened did they overcharge you ?
I’ve just moved into my first house. When I called for a key I told them the screen didn’t work I just assumed it was because I didn’t have a key. Now I know. I don’t know whether to call back and inform them of this since I already technically have by accident told them.
Is it still blank
What happened with you bro ?
I have the same problem?
Hello did you get a New meter?
Just come across this whilst trying to find a solution to the problem, I've had the same crap from utility warehouse telling me to let it drain out and they will do a emergency call out, but that's no good to me when I need to do the food shop and I ain't got a clue when it's gonna shut off with food in freezer they couldn't care less anyway I was gonna get inside the meter and disconnect all the wiring and reconnect it and see if it reboots but now I've seen comments saying the electric runs freely should I just leave it? Mine's ended up exactly like this with a power cut last night
Same happened to us the other week, blank screen and free electric! I phoned Utility Warehouse and they are useless, saying it needs to be replaced with a smart metre, which is total crap. I refuse to have one of those deathtraps in my house so they basically told me to piss off! The woman on the phone was very evasive when I was asking questions about all this.
Defo leave it buddy, it's been along time for me and still the same, just do what they say mate and like me the solution hasn't happened yet and it's nearly been a year lol do well !!
@@morrismckinnon6047 I also refused to have a smart meter, I wanted like for like, and they said they cant get hold of them anymore lol
how is your situation ended?
@@morrismckinnon6047how is your situation ended?
Having this problem too SSEN did a power outage fukd my electric meter now a blank green screen. Eon next said cant do anything till credit runs out but the machine doesnt even work. SSEN said not their problem. So no idea but the supply still on.
Hello did you get a new meter?
I accidentally broke the glass my old disc meter, the seals are still in place but the disc is exposed, am I likely to be charged for meter tampering? This is why I am reluctant to report it
Looks like this is the thread for this issue. The have sent the letter for the warrant and they will be coming. Should I just change suppliers, and what figures do you give them? I've left the meter running with blank screen for a few years, but I don't want to be liable for the cost, when it wasn't my fault.
Hello any update about your meter?
I got the same thing just a blank screen I've moved in to a new property I've asked EDF to come out to put in a smart meter. But they can't get in the fuse box on the 2nd floor and want me to to contact Hackney Council and get them to meet up together because they have the key for the fuse box. How can you work for a electric company and not have the right equipment. Fine I'll just keep getting free electricity.
I know this is late reply but if you knew roughly how much you have,... and it wasn't that much, you could run it out by using loads of stuff like running hoover tumble dryer everything etc till it's gone, callbtheem out etc etc blah.... Just a thought probably stupid but I spose I've never got much credit on mine so that'd be easy.... Hope you had nice holiday....
This happened to me on the 08/07/2023 during the thunder storm and my light bulbs turned off . I assumed the bulbs were bad and I was in the process of changing them, but they came back on. At this point, I decided to check my meter, because I have caught my energy company doing something that was criminal by running down to emergency while I was away for the weekend with all electrical appliances unplugged for safety reasons. I discovered the blank meter with a steady amber light.
Hello any update?
This has happened to mine today following a power cut and just to top it off my energy supplier doesnt have a phone number you have to talk to them via email and dont get a response for 2 working days.. has anyone 1 electric just gone off?? Im freaking out as i have 3 small children.
Have you still got power ?? If not call national grid they should be able to help you if you cant get power back on. If you still have power and just a blank box then just record how long it's been off and keep a record of you trying to resolve them problem and make sure in your email you wont to file a complaint if they dont help as they only have 8 week to resolve it or you can take them to the ombismon and they will look into it for you. Hope it's been sorted for you now.
Hello how is your story ended?
I Know it was a young guy and it seems like he really didn’t give a shit he just went to his van got exactly the same meter here I have a new box one And just changed it over and I made clear I’m not paying for this I suppose it’s like anything I just got lucky with a young guy who didn’t care 🍀☮️out mate
Same happend to us, we bought an air fryer and when we switched the air fryer on the switches tripped in the meter box, when we flipped them back on there was no balance showing on the screen and its been like that for 2 years free electric. We havnt phoned up or anything but we are due to move house in 2 weeks so trying to figure out what to do to stay under the radar. Any suggestions?
Had the same thing happen, did anyone say anything about your meter?
@@Legionari3Hello did you get a new meter?
@@JohnnyB6969 Contact Octopus they sent a guy out.. but said there was asbestos on the meter to replace it he'd have to remove it to replace it.
But said that cluld lead or it being airborne I've got long COVID so I said I wasn't comfortable with that..
So said they'd be back in touch to send someone with proper equipment but I haven't heard anything in over 2 months 🤔
Are you having the same issue?
@@Legionari3 my neighbour same issue
My meter done the same this morning, fuckers are trying to install a smart meter, I told them to fuck off I don't want one
Have you sorted it out yet??
@@LiuHeiYing no, it's still the same, they came up to fit a smart meter and I told them no
I got same issue,4 months now like this,anyone know if when they do finally replace meter whether they can legally hit us with a bill for the time using the free electric? They sent a smart meter engineer to me but I've always said no to a smart meter when I've been in touch with them ,yet they still send engineer to fit a smart meter! I've heard government seemingly gives them £50 for every smart meter they fit,don't know if it's true though
@@scottymacg28how it ended?
@@blacky9043did you get new meter?
I did that they try put a smart metter m8 what you end up doing ?
This has just happened to me they turned the leky off in my street. Came home from work all the electricity still on. But no power to the meter. Will this just stay like that? Ive tried contacting them but its all online. If we get a lock down off this virus thing and it goes off im screwed.
Yes bud from my experience with it, it's never gone off just top up ya key just in case. Do well.
We are in same position. Ours went off when we had a power cut and hasnt come back on but we still have electricity. Had just topped it up as well!
@@RICEY2011 Hiya, so after this video you went away and electricity did not go off when your input credit would/should have run out? but you topped key (to pay company) any more info as to solution.?
@@hannahrowe5377how is your situation ended?
how is your situation ended?
Sounds like you're with British Gas...
I've just moved into a house that has prepay. never used prepay before, put £10 in the key put it in the meter, it showed the straight £10 but hasn't added it. Anyone got any ideas on what to do? 😩😩
I have all the same problems you have, my neighbour change her metre and that’s when I got 2 power cuts then the metre stop showing what our top up credit. Edf said the meters out let’s give u a smart one and I’ve refused so like you it’s a stale mate .
Hello did you get new meter?
buy a analogue metre and get a register electrician to fit it and that's you set for free power
How does getting an analogue meter help?
My meter got stuck at £11 credit hasnt moved for over a year. Told the company they said they cant send anyone out as its not emergency. We all pay the daily standing charge for them to fix shite like this. FFS. Worried about a massive bill n all.
Mine just been changed and they haven't charged me a penny bud, mine was broken for a year or more.
I'll have to top mine with £11 credit and see what happens 😃😂😃😂😂😃😂😃
how is your situation ended?
@@JohnnyB6969 me? Got a year and half of free electric and goodwill compensation.
@@JohnnyB6969 also got loadsa free gas. These companies are incompetant. Seriously if you all stood up fa ysel like i did theyd have to start doing their job.
just had this happen to me after a powercut they have told me it has gone into credit mode hopefully it has
Hello did you get a New meter?
Happened to mine , seems to me there is a plot behind this bullshit that they cannot sort it out ? Trying to force smart meters !
You could be spot on there mate. !!
how is your situation ended?
Mines been blank for about 2 and a half years after a power cut, we’ve not contacted British Gas about it , my Mrs tops up the key at the post office every now and again by £10… currently the keys saying we have £380 credit… we have a 3 bedroom flat with storage heaters and electric boiler etc 🔥. the women at the post office always says “ oh you do keep you meter topped up , you never knw when you’ll get a rainy day “🤣
Haha top man, well if they can't be bothered to do the meter checks now and again, better for you lol haha
how is your situation ended?
1 more thing kingdom bit mad cage fighting and all that wicked though 🤜🤜🤜lol
Mine has been like this for 2 years, electric has been free😂
2 years, if I was you I'd be using electric heaters lol save on gas too lol in fact I might do that lol
@david james nothing bud, he just said he's seen a few like this.. tht was it.
Mones done it did they ever come round. I've been putting money on the key but it hasn't showed up on my online account. So so guessing it doesn't show unless the meter accepts the payments. Paypoint must not tell them.
Snap over 2 years I've had free electric until this morning when all of a sudden the electric went and the machine is working but no electric..have over £700 debit on the screen..got a new emergency key today but still not working..so had no electric for over 12 hours..wont be fixed until monday now..anyone have any help?
@@xx-lk2vl what happened mate? My powers just gone out.. right before christmas! Kinda worried. Might not have any turkey or telly this year?!
My one just done this today and had been topping up not to run out??? Did your red light stop flashing!!’
Yea red light has stopped bud.
I call them up and said what has happened after a 2 hour wait!!! they told me at the mo the can’t help and have made a note on the system and it’s very unlikely the meter will
Turn off but I had top up to the max £249 and got another £49 on the key as worried about things a head!!!
Keep safe
@@matthewdrury3619 wow, hope you kept your receipt for proof brother, thts all you can do, just shine on and stay safe. Make sure you wash tht helmet 😁🎟
how is your situation ended?
This has just happened to mine too... Electric company taking ages to get back to me. What happened in the end??
There hasn't been a end yet lol !!
When you top up does it show that you have paid on your account? This has happened to me and I've still been topping up but on my online account it hasn't went on. So im guessing it only shows up when the meter accepts it?
@@Thedrysurrealbloke my meter screen is blank like in the vid so I didn't bother topping up and called my electric provider. They said I will get free electric until someone comes out to fix it
how is your situation ended?
@@JohnnyB6969 I ended up getting free electric until someone came out to fix it!
Have the same issue right now topped up the key it makes the noise for taking money but the screen is still blank does yours make the same sound if you've tried it?
Hello bud, erm no it doesn't make a sound, just top up your key but dont put it in, just to see if you do run out of electricity. At least then you have a key with money on it to put straight on. Do well.
Hi mate I had same this today the company tell me they will replace it with a smart . It's really awful I don't want the smart there is no choices.
Hay, unfortunately I think it's by 2024 most household will have a smart meter, I mean I didn't like mine at the start,but no I love not have to top up at the shop lol hope it all works out for you.
Why is a smart meter bad?
omg I just came on here to check if anyone had this issue. ive had free electric for 3 years (apparently) I told them in sept 2020 that after the power cut I have had the same issue like youve had in this video, but they only started sending me letters in 2021 about changing my metre and someone came out to check the metre in october 2021 and said it just needed a new battery nothing to worry about. I missed many letters that they wrote after this for many reasons being away etc and then 3 men with magistrates “warrants” showed up saying they need to change the metre or they will get locksmiths. I called eon and they said as it hasnt been topped up in 3 years they need to change it get a metre reading or they will send me an estimation bill. Wth? I told them years ago they didnt seem to care for ages and now they want to try and change the metre over a year later and charge me. They could have “broken in” and sorted it ages ago if it was so important. I know you said you wouldnt pay the bill they sent you but have you changed your mind and any advice on this whole matter. I dont want a smart metre now and I dont think i should have to pay the bill either???
Hi did anything happen over this in the end? Thanks
@@michaeljay6468 Well I made them change the metre and I also refuse to pay for the £1000 (how precise) bill that was cleary automated. It was eons mistake as the metre was faulty which they were aware of, this also means they couldnt prove my usage so the bill was just an estimation/ assumption and therefofe it’s in dispute.
@@8lack8erry1 How did it end up, in the same position
The same has happened to me. I have no clue how much I have left. Will I be billed for the use of it? I have no clue how much is left or how much I've used in terms of money
Hay, no the electric shouldn't run out if it does than called your local power network and they will send someone out as an emergency, BUT if yours is the same as ours than it won't turn off. Do well
how is your situation ended?
GOD DAMN 4 YEARS AGO. JEEEEZ. But I was gonna say have you try to reset it. There must be a reset button somewhere there. Even if you have to privately hire a technician to come out and do it. BUT IT'S BEEN 4 YEARS. So TELL US What happened? What was the final result?
That Is If You Still Have This Account. ..
hey everyone, my edf pre payment meter has done the same thing, apparently they can not fix it, can not have a smart meter as the electrics are above 6ft and they want to change me to a bill payment, any help as don't want bill payments, I like pay as you go.
how is your situation ended?
mate can you please tell how can i reset the meter? is same one as this one on your video
Hay up all, So this exact meter & exact same fault has just happened to me. I just wanted to be sure that the consensus is definitely that its will never cut off even a long time after the credit should have run out (even though you can't see the credit) ? It's a "stuck on" meter forever, until they fix or swap it out?
Hi yes
It will never run put of power and hopefully it will be replaced just with smart meter when your turn comes and bill they can estimate from past history.
Also if u keep topping up key with some money hopefully that will be your bill.
Hopefully it will be a fair bill
Yes brother the electricity will not run out, until you get a new meter, then you will have to start topping up again. Do well
@@RICEY2011 Hey panicking just saw this got same prob! hope the energy does not run out!
@@dominicspurrier5331 no buddy it won't run out mate 👍
@@RICEY2011 thank you put my mind at rest spent all day dealing with bloody energy companies etc!
Mine did this, it never runs out until it's replaced.
do u know why it does that
Did they charge you at the end?
Is it fixed! If they changed the meter did they found the debt or it a free electricity
All fixed now, they put in a smart meter, and I wasn't charged a penny.
I've just topped up my key at my local shop came back put the key in but not registering my top up but the thing is everything on the screen is working fine but just won't register my 40 pounds top up
Did you keep the receipt and check the money went on the key OK??
Now how do you get your screen to go blank
It happens automatically when the power is cut from the meter.
Have you had any updates ??
I’ve got the same meter with the same issue for about 6 months . I’ve contacted them but no response . Could you let me know soon please
Hello mate. Yes had to be switched over to a smart meter but I wasn't charged for any electricity used when I had the problem. Do well
@@RICEY2011 I still haven’t heard of my eletric company , been a year now hahahahhha
@@ImCNR wow best time to get free Electric fair play !!!!
@@ImCNRhello mate any updates?
i have same problem edf energy spoke to its a fault on meter got to wait 4 appointment to replace meter
Did your meter ever run out of electric mate ?
Im in the same boat
no,been running now since beginning of december,there was less than a tenner in credit in it when it packed up....free leccy!!!! happy days.😎😎😎😎
how is your situation ended?
I wish I had this issue because I work for a gas and electricity supplier and all u need to do if u have this problem is change supplier every few months its easy and isn't any hassle to do just spend 5 mins on comparison website. When u change supplier for the first few months they won't check for any top ups as when u switch supplier u will most likely have money still on ur meter from ur old supplier. Also if ur supplier is a small supplier then even if they send u a bill u just don't pay it because most likely they will not have a debt recovery path but don't quote me on that I know my company hasn't. Does anyone know how to make this happen?
I tried to get it sorted and swap to a different supplier but no one would accept me due to this issue. They said get it fixed first lol
Don't tell them about the issue just switch suplier
Mine has done it today when they were working on some repairs in the street. All the house alarms went off. I had 3 pound on this morning. Went to get the key to top it up and ot was blank. Hoping it doesnt go off tried contacting them but no reply
@@Thedrysurrealbloke does it make any noise? And is there power to it at all, I.e green light but no numbers. And have you tried putting money on it?
@@Thedrysurrealbloke does it make any noise? And is there power to it at all, I.e green light but no numbers. And have you tried putting money on it?
I have the same meter but the displayes gone off. Do you know what battery 🔋 it needs? I understand its Lithium En61036 but I can't find anything online
Hey, did you manage to sort it out? Mine just happens now
Not to sure mate I thought it feds of the mains and doesn't have a battery you can replace your self... hmm dint know.
Did you fix it ? Is there battery inside the meter?
Did you fix it?
Let’s see what happens then enjoy ya trailer Park boys 😁😁
Might have to get mr lahey around to sort it, just think hes sober enough to no what hes doing and drunk enough to really enjoy it ! Lol (I'm getting drunk tonight randy) omg love it haha !
You got no chance mr lahey pissed constantly with he’s bottles of vodka ya better of waiting for British Gas EDF. It’s so mad and frustrating when I’ve told people you have to watch trailer Park boys they watch one or two episodes and think I’m mental or something. funny as fuck I might go back to rewatch them all again didn’t rate the movie that much but the series and episodes had me in Hysterics enjoy watching if you ain’t seen I’m all yet. Bubbles I think is the conscience of all of them and he’s funny as hell to them glasses 😂😂. Don’t no if sons of anarchy is something you’d like bit more serious but it took me about three episodes to get into it and its bloody excellent👍👍☮️
Hahaha very character has there own little trait, mr lahey with him getting pissed all the time, bubbles with his cats and glasses lol erm Ricky with his weed and chicken fingers lol and julian always has a glass of rum and coke in his hand lol fucking brilliant oo and j-rock has me in stitches lol sons of anarchy I've seen all of them, I only get to watch them when I'm at work so pretty lucky.. get to be paid while watching T.P.B cant bet it. Do well
You could manually discharge it yourself, if you don't have the tools for it then please get it. Thank you.
Are you saying if you discharge it yourself it would reset the box and if so how do you do it?
Please explain what you mean?
I have the same situation. From about 10 days ago, someone came and checked the meter and said that it had stopped working. I asked him if it was dangerous, he said it isn't. After a week, someone else came checked the meter, and wrote some stuff down on some device then later told me he will contact me soon about it. What I want to know is that if they are not contacting me and I am not contacting them, is it legal for them to open a court case on me, or am I just fine??? I'm very worried about this.
Anybody got any tips about this problem and should I call them or not, though they have come to my house to see the meter they did not do anything about it TWICE!! On top of that, it was during covid. They said it was broken but no response after that. If you can help please reply.
Hay brother is this sorted out now ??
@@RICEY2011 Unfortunately not yet
@@yaseraldurra714 well you have nothing to worry about my friend they have all the information there end now, after their visit, they have it on record now tht the electricity meter isn't working, so just sit back chill out and enjoy the free electricity 😉
you have to contact the supplier with FULL information , dont listen to the comments on here especially from this person who thinks he s going to sit back nicking electric for years
Still rollin` guys!!
Any updates ? Mine been blank for 2 years and I’ve had letter saying we have used £0 since we moved in
Over two years here. But my supplier decided (no one contacted me) I no longer lived there as I hadn't topped up. Sent me a final bill which I called to contest and we discover my account is closed as I moved out, even though I didn't and told them so. So now I have a blank meter and no account. No idea what this means now. My neighbour has the same blank meter but he has phoned them over and over and gets nowhere "everyone is switching to smart meters soon anyway, just top up your key as usual"
@@midnightslea7424what was the final bill amount ?
@@ImCNR The bill they sent was for just shy of £500, but was for a period over a year previous to the sending of the bill (and an estimate at that... applied to a property with a prepayment system). This is not permitted so I refused the debt collectors. Have heard nothing since. I expect they will eventually knock and insist I make a new account. Fighting seems inevitable as I believe they do this to trap you into repaying debt making it impossible to switch supplier - as they did to me in 2005 after 3 years stress of no bills (the reason I was forced onto prepay) despite emailing and snailmailing them etc.
My meters screen has been blank for 5 weeks. I reported this to Scottish Power the day after our power cut. Still no reply back from them regarding a meter replacement. Should I be topping up my meter key in the meantime or will I play it out a bit longer?
My metter went blank screen today and im on prepaid and i can not top up the key the meter is not reading credit. Will my electricity cut of when i run out of credit?
no so yh just leave it we had the same thing happen we had free electricity for about 2 years until another powercut reset it. so enjoy the free electricity
@@nsitv7376do you still have the same meter ?
Update? Is it sorted?
Hello brother had to put in a smart meter, which fucked up twice but all is working now... shame !!!
Hi guys just moved to a place with a key like that but they asked me for a number at the shop where do I find this number?
A number ? What do you mean, have you got a key for your box ?
@@RICEY2011 Hi thanks for getting back I think the mistake from the shop was I needed to go to a Paypoint shop and not a Pay card.
@@steevonuissier4596 Not a problem bud, glad you have it sorted. Do well.
We have same issue
Oh my daZe!
This has just happened to me!! I spent the whole day on the phone and on their stupid Web chat! I feel like an idiot because I never registered with the supplier since moving in 5yrs ago but coz I was panicking that I was gona run out, they now have my details when I cud've had free lecky...
They said I should contact them when I'm without electricity, which is sooo dumb. Told them I have medication that needs to be refrigerated, how can I w a i t to have nothing running, its dangerous for me!! Sheesh!!
BTW... L○vė Trailer Park Boys 😋
Our old mechanical meter used to stick at 999 on the last digits
it does not end with 999 it ends 99 blank .The blank digit drops down which means the meter jams. Giving it a hefty clout on the top or sides will restart it.It only does this on Sangamo Weston mechanical meters. I ve been a meter reader for 20 years and restarted hundreds of these. I ve not told the suppliers unless the occupier is either a bearded twat ( I hate these cunts ) or owns a BMW or an Audi ( I hate these twats even more ) So with these tossers I report to the supplier for them to backbill.Plus the meter is exchanged to a smart meter so it can t happen again
My pals meter is like that it’s been free for 3 year
Can't the energy company track what electricity he's using and get flagged up that he's not been paying for 3 years? Or is that what smart meters do?
@@LiuHeiYing apparently not
Did they get new meter yet?
Are u the British Julian
Haha of course I am lol haha love this comment !!!
I know two houses that this happened to , both over a year of free electric and still going... yippee.........
how it ended? Still free electric?
Excellent sons of anarchy. I wish I could get paid to watch TV but got to deliver shit around London I’ve done my hard work for my life but I’d love to be a trailer park boy maybe for a month or so because I like my life but in another life I’d like to be in that life for a week or so you get what I mean LOL. I don’t know if this is your thing but the good doctor brilliant I think Atlantic channel now TVIts bloody brilliant funny and serious but give it a try peace out my friend
Hgv driver , same but I Work on the sewage side (jetting lorrys) and I'd love to be julian for a week haha love rum and coke, also omg I'm watching good doctor also. This is getting abit scary now lol joking... let me guess have also watched lost too lol do well..
I have the same problem
Hello any update?
We had this problem for 3 years now... Oops we just are type of people to not say anything but this happened during when someone came to our home and they were fixing something? Wiring? Donno! 😂 But that when it stopped working and it went blank so we just left as that now today we had someone coming in and taking a picture of our meter but worried what's gonna happen next
Did anything happen?
@@LiuHeiYing nope nothing
@@karolinalunox1005 I can't get my head around getting free electric and the suppliers not finding out about it?
I'm worried as its been over 3 weeks now, but after reading so many comments they say just accept the free electric 🤔
@@LiuHeiYing yeah I don't know either I tried doing research on how to deal with this sort of situation and what to expect there nothing but peoples experiences
@@karolinalunox1005 Hi, Have you ever told them about it? Or have they ever sent any letters?
what happened with this? did they change it of fix it?
Yes they have recently changed it to a smart meter bud,
@@RICEY2011 oh see im trying to refuse using a smart one lol how do you find it? a lot of my friends say the same price the most costs more so im lost haha
@@googlelimp9834 yeah I spent want a smart meter, but it went in for soo long we just did it so far it's been ok, we are still on the £30 free balance they give you.
I have the same problem with the EDF meter precisely the same meter, I call to them, sent an email to customer service, and used chat on my personal EDF page, but no reaction, they told me that nobody would cut me electricity, and must wait, so far free electricity flow!
Wait so you have no display, (Can't see how much £ you got left) but you get free electricity? as in you don't have to pay at *ALL*?
@@eddy9k I don't know how this work, I reported to EDF about a blank display, that I cannot top-up, they promised me that nobody will cut off my power, so I have endless free electricity until engineers visit me, but nobody visited me so far, since my first report two months ago! YES I have free electricity because I have a prepayments reader, not bill via direct debit.
My electric meter (same in video) has gone blank ,
Have you had any updates on the situation as we are worrying in the House about it
@@ImCNR EDF totally ignored me, nobody visited me despite my info about the problem via emails, LiveChat and phones. I filed a complaint against EDF to Ombudsman Service, in the case, EDF would later accuse me of unauthorised electricity usage or send me bills even though I have prepayments PAY AS YOU GO. I have had electricity without top up almost two months!
@@matthewlathum9312 I read online that the screen may be off but the money is still on in the background , when they knock the screen back on it will show how much is on there .
Lol it's been 4 years and our still is blank but working had someone come over too look at it year ago, we didn't ask anyone to look in to this but he just look at it and ask why this not working me being half asleep was like ehh idk haven't heard from him since nothing was done about it 🤷
Your a true professional!!!
Hello did you get a New meter?
@@JohnnyB6969 yeah eventually they catch on so now I have a smart meter but no charge for the free electric for 4years
@@lunoxyajpw2679 nice at no bill at the end 😉 how they find out about your meter and did they ask you any questions and when meter stopped working?
Nothing yet lol still the same !!
Hello!
Is there any update because I am facing the same problem. How did you resolve this!!
Still no update bud, still the same.
We had a major power cut on Thursday,went to top up today but the screen is blank like this 😵💫 usally it will run out ( monday )
Any updates
This happened to me six months ago and Ive just carried on topping up the key
Hi Buddy Did the problem disapeared when you top up the key and insert it in the meter ?
@@honzahanes484 nope it's still blank and getting free electric I'm just paying the standing charge now
Hey, how did you manage to sort this out? Mine just happens now. Light up but no displays.
@@infinitynickysame here, think we just get free electric from now on?😂
@@Riceybeats well as far as I'm concerned in all cases of meter bypassing EDF cite "the meter is EDF property" so if they can't be arsed to come out and check it once a year it's there problem
You are not the one.
I’m a Netflix mentalist Amazon Prime BBC iPlayer lunatic I’ve got so much stuff I sometimes need to turn the TV off and watch nothing specifically two dots on the ceiling above my sofa if Netflix went down or any of the streaming services my whole household will be in trouble anyway had a brilliant night hopefully you’re not a Tottenham fan I don’t know I’ve looked into your channel but not hard because I don’t really give a shit hopefully you’re doing well but Arsenal two nil Man City FA Cup here we come Chelsea Man U I’ll have some kind of drink maybe a brandy and Coke maybe a tequila win or lose it will be a good night
Yeah I'm Netflix and sky go, no not a Tottenham fan, arsenal myself bud, but haven't been following the football alot lately.. so not a true Gunner atm lol... have you not been furlough though out the covid then bud ?
Love the video got the same problem just wondering did you sort it out in the end anyway I’m gonna do what you done and have to ring these fucking people and trailer Park boys if you’ve just found them you’ve been missing them because I found them years ago and they’re funny as fuck ☮️out. Griz
Hay bud, trailor park boys, love it, couldn't get enough of it, haha and still got the same problem bud nearly been a year or has already been, do well.. !!
Happened to me months before they foxed it ans no bill
I had my meter stop working because they say it was an electrical fault ? I think it has been engineered from the electrical supplier so as to force me to accept a smart meter because I refuse to ! It shows no reading but I have kept records as to how much I pay and when I should pay . They have told me that I should just continue to top up normally until they can get an engineer in to sort it out due to the fact that they have no engineers due to the Plandemic ? After waiting +- 6 months I have phoned them about coming to repair it but they insist they cannot repair it but are able to replace it with a smart meter ? To me they are playing on this and what they have done is stopped the reading signal so as I would feel there is no other option because they told me they are able to see my usage and payment from their end ?? Anyway I can have the meter checked for this and see if it is still able to receive a signal and if a signal is not being sent ?
If you are still having this issue. Get in touch with an obudsman, thats what we did. We got told we owe nothing because it's not our fault and we don't want a smart meter (which is another sales tactic they will use to sort the issue). We can't have anyone in the house due to COVID and me being vulnerable so I don't know if this will be the same for everyone but basically they can't check the meter remotely or get us to check if it has no display. We got told they have no pre-payment meters in stock (not our problem) so we'd have to wait but we offered to pay what we pay normally per month on a standing order and they refused and said we can't charge you as we don't know how much you are using. Fair enough but we offered and have the evidence. We got our supplier to send us that we owe nothing in writing and to send a copy to the Ombudsman so he has a copy of that email/letter too. Protect yourself as much as you can as they are all sly and will probably try and do you if you have no evidence later down the line.