I’ve been flying Singapore Airlines for many years as my main carrier, but it was only about a few weeks ago where I tried Cathay Pacific for the first time from Singapore to Hong Kong (and back) and I can say that Cathay Pacific is honestly far superior in terms of Economy class compared to Singapore Airlines, and is vastly underrated. I think a lot of the travel award reviewers fly business class when reviewing the airlines so Economy class gets overlooked a lot. I was surprised and how much better Cathay Pacific was compared to Singapore Airlines, like it had a MUCH better IFE (more movies, more games, flight map is actually really good, AND IT HAS EXTERNAL CAMERAS!!!!), seat is much more spacious and has more storage space, and the food was so much better! I’ve had better food on my 2 flights with Cathay than I’ve ever had with Singapore Airlines, and now I realize how much Singapore Airlines is honestly lacking. I would DEFINITELY choose Cathay Pacific as my main carrier now and will go on more flights with them. Also, the prices are much cheaper compared to Singapore Airlines! ❤
As a Singapore citizen, I have to agree that Singapore Airlines while solid and super reliable, is starting to fall behind in economy class. IFE is still really good, with a huge selection, but the seat colours feel really bland and it’s not as inviting as their older style of seats. I’ve only flown them once since the pandemic ended, but I could see they were using more plastic and wrapped food. The meals pre-COVID were much better presented, with more small side dishes rather than just a small cake and cold bread roll like they have now. And it’s not just my one flight, I’ve seen other video reviews showing similar things. I hope that now SQ has posted record profits in recent times, some of it can go to restoring the soft product.
Just curious if you are from Singapore? I like CX and have flown with them multiple times on their LAX-HKG before covid. They have changed a lot and seem to lack the "service straight from the heart" they promoted years ago, which could be due to the protests and changes that happened to them between 2019 and 2020s. The covid policies of the city hit them hard. There is so much hate towards them from some HKers after 2019. Hope they make a comeback. I have only flown SQ as a kid in the 90s once. I think it was from HK to seoul or somewhere when transferring to Vancouver (forgot the xact itinerary)😅
Those new galley panels create a very unique style inside the cabin for Cathay, havent seen such before. Also, the business class looks sleek and elegant.
From a Digital Customer Experience Product Manager myself I totally understand the very fine, delicate balance of developing a product which satisfies the voices of actual paying customers, the possibilities and constraints of possible solutions, and at what price point it is feasible to develop. It’s not an easy job and there will always be some disappointed voices, but as long the main customer base is happy that’s the most important. You want returning customers, and I find delighting them is a good differentiator. Seeing more Cabin crew being hired from all cultures and nationalities can only be a good thing because it brings new perspectives and insights into local customs and markets. I sometimes feel the hard product is only half the experience as the last human element, the talent of the cabin crew, can make or break the entire experience and reputation of an airline. Cathay, please keep up the work you are doing 🙏
Thank you Sam, what I notice is that the crew looked more relaxed. Cathay Pacific crew suffered more than any other crew I think during pandemic and I can see the difference. Maybe it's just my subjective interrpretation. I love the new screen and camera's.
Hey Sam, very nice😊. Just wanted to say that as a tall dark skinned American, from Vancouver, BC to JFK, Cathay aboard one of their sharp 777-300ER's was amazing that night. The flight attendants were not only very friendly, allowed me to stuff myself during dinner to 3 servings, absolutely delicious. Smothered barbeque chicken with roasted asparagus and olive oil roasted and seasoned potatoes, absolutely delicious. Cathay Pacific all the way!! Very very nice. Please keep coming out with more vlogs!!
Loyal Cathay fan here, thanks for the video! Currently waiting for the Aria suite to come to the Haneda route (hopefully it's my beloved CX548), can't wait to experience the new seat!
A lot of interesting features shown. Further bringing the various electronic sensor elements into the cabin would improve the flying experience, even for economy. The lavatory monitor feature is cool, as well as the improved exterior camera views. Thanks for showing us the new product Sam!
@@SamChuioh my god so poor you have the old, outdated, iPhone 15! I can’t believe how embarrassing it is to film with the 15 when the 16 has been out so long omg so embarrassing.
Most people put their phones in flight mode, but this is the first time I am seeing a person remaining in flight mode always..Good. Your vlogs are always a pleasure to watch!🙂
Congratulations Cathay, bringing on the competition to Singapore Air. Now we need Cathay to release more competitive pricing especially on the Kangaroo route
I love the clip you interviewed a flight attendant from mainland cause I’m going to join CX as a FO from mainland,I really feel that they embrace people from motherland
If there is an Asian airline that i haven't flown in my life, one of my wish list is Cathay Pacific because the airline has gone through some painful years. Glad Cathay Pacific is going up and strong again. I think the new product is cool. Hopefully, i will try Cathay Pacific in the future.
inside the Boeing 777 of Cathay Pacific, the business class section is really unique, it has a beautiful design, I enjoyed it a lot, Thank you Sam for making this video 👍🏻👍🏻❤
I missed Cathay so much, haven't flown since 2018, after my last 2 trips with Aeroflot and HK Airlines in 2019, and 2024 May, I wish I can go abroad more soon. Looking forward online for the November Emirates a350 delivery!
I would have liked to have seen a bit more of a review of Premium Economy, my aim is to fly this on CX one day. I feel it may have lost the intermit feel by having a larger cabin, but we'll see. Thanks Sam for the review.
Another great review of an aircraft and airline Sam. We love to fly ourselves to Asia and seeing this improvement is impressive by Cathay Pacific. Just wish they showed the same love to economy, but I know it comes down to ROI and they can recoup more with business class long term. Keep up the great videos...safe travels!
Love your videos Sam!! Please make a video on the future of BWB aircrafts entering the commercial aviation scene (The Airbus Maveric, KLM flying V, Jet Zero and Alaska Airlines hydrogen propulsion.
Thanks for sharing. I am also an iron fan of SQ. But after watching I intend to give CX a shot. Seems like CX is fast catching up SQ or may overtake SQ soon. As a consumer price, food , service is consideration factor in take a plane.
Airline vloggers always have their ways of describing how luxurious these Business class and First class cabins are of an airplane, new or not. But for me, the only most important feature is the ability of these seats to convert to beds in the middle of the flight. Extra services are rendered but like the rest of the passengers, they take their seats, loosen up their shoe laces, have a meal then sleep. Extra leg room helps, tho.
While it is amazing how they have upgraded the premium cabins, it is disappointing to see that the economy class product has hardly been changed, especially considering that the 777 economy class is light years behind that of the A350. I know that these economy class seats are relatively new, since they only finished the retrofit a few years ago, but they are not up to the standard set by the rest of CX's fleet. Hoping to see a much better economy class on the 777X, and hopefully it will be as comfortable as that on the A35K.
How’s the foot space when the seat is reclined into bed mode? From the available pictures it looks much tighter and more cramped than the older generation business class product.
Just an idea Sam for a future video. How about taking a trip to the top 5 airports in the World? This must include several different amenities including comfort features, variety of restaurants, plane spotting sites, overnight stays/hotel rooms, ease of movement within the terminals & whatever else comes to mind. I’d suggest 2 day stay in each airport. This would allow you time to travel the entire airport, interviewing travelers & workers, sampling the many different meals & taking advantage of the physical attractions (saunas, massages, showers). Thanks Sam, always look forward to another entertaining video from you.
Hi Sam! Great video - thank you for showing us the new Aria suite! From videos and photos, it looks like the entrance to the suite is quite narrow, how does that compare to your own experience on this flight and also vs previous Cathay business seats?
I use to live in Hong Kong back in the 1970's when it was a British colony. I am surprised they still drive on the left side of the road & use the British license plate system on the vehicles still as its a China province today. -Cheers!
Hong Kong still has a boundary fence separating it from the rest of China. It operates a common law system and retains a degree of autonomy from China.
I wonder if they could have angled the seat the other way so your head further from the aisle - slightly less noise if people are walking in the aisles.
I didn’t like the Economy Class , i took my pictures from my Cathay Pacific ‘s 747 s flights , and they were so comfortable compared with this 777,it’s very sad many airlines configured their 777 s with a Jumbo like 3-4-3 cramped configuration,but some still have 3-3-3 like Singapore Airlines and Air China ,so. Arrive in better shape is only for the ones in Business and Premium economy that urgent needs a better footrest,i loved the Aria’s high tech ‘s that you can see if the toilets are available ,the FA ‘s will love the no waiting lines next to their galleys ,what impressed me most is the asian style of the Decor outside the galleys with art work paintings like ,love it
At 9'32" only 48 seats available on premium economy. I think the premium economy should be the main revenue driver now as the product offers something EXTRA compared to the economy seat!
First thing first for CX, they need to stop the last minute aircraft type change that lands business class passengers in the seats they didn't pick when they booked the flights. In my three flights over the last one year, that happened three times with me ending up in seats similar to those in Premium Econ. That's terrible!
I do hope Cathay can transform the seat config in economy class back to 333. Or else, I would prefer other companies over Cathay when I book my flight.
Technology wise, it is incredible. Cathay should be playing in the big boys competition like Qatar Airways, Singapore Airlines, ANA, JAL, Emirates and Etihad, but it feels like they are competing against US and European carriers, although Air France has really upgraded big time. Thus although it is an upgrade for Cathay Pacific, it still feels incredibly underwhelming since we all know they have a much high standard than that
Missed opportunity for revamping the economy class, more legroom would have made the difference in paying the premium for Cathay versus any other budget airlines.
This year I flew 3 times with CX’s 777-300er in economy and I found the leg room a little bit small (I’m 184cm tall). The engine noise is very loud and fuselage vibrating a lot during cruise… I know is GE90 the most powerfull turbofan in the world. At 5:19 trust me your ear will hurts because everything vibrates and it make very loud noise. I hated this plane… Compared to CX A350 is another story… more leg room and silent airplane. I really enjoyed the flight.
Doubt it, far too many better options for those looking for a onward connection. And HK isn't a destination itself outside of Asia, all the Hong Kongers have fled to to become migrants elsewhere too. Sure they could improve quality wise, but quantity wise & re being a 'big' player...the game is over.
I’ve been flying Singapore Airlines for many years as my main carrier, but it was only about a few weeks ago where I tried Cathay Pacific for the first time from Singapore to Hong Kong (and back) and I can say that Cathay Pacific is honestly far superior in terms of Economy class compared to Singapore Airlines, and is vastly underrated. I think a lot of the travel award reviewers fly business class when reviewing the airlines so Economy class gets overlooked a lot. I was surprised and how much better Cathay Pacific was compared to Singapore Airlines, like it had a MUCH better IFE (more movies, more games, flight map is actually really good, AND IT HAS EXTERNAL CAMERAS!!!!), seat is much more spacious and has more storage space, and the food was so much better! I’ve had better food on my 2 flights with Cathay than I’ve ever had with Singapore Airlines, and now I realize how much Singapore Airlines is honestly lacking. I would DEFINITELY choose Cathay Pacific as my main carrier now and will go on more flights with them. Also, the prices are much cheaper compared to Singapore Airlines! ❤
Only sq fanboy and middle class Indonesian like to eat from a box with wooden cutlery.
Absolutely, Singapore AIrlines is overrated and falling behind the curve of recent. Their business class is simply overrated and overpriced.
As a Singapore citizen, I have to agree that Singapore Airlines while solid and super reliable, is starting to fall behind in economy class. IFE is still really good, with a huge selection, but the seat colours feel really bland and it’s not as inviting as their older style of seats. I’ve only flown them once since the pandemic ended, but I could see they were using more plastic and wrapped food. The meals pre-COVID were much better presented, with more small side dishes rather than just a small cake and cold bread roll like they have now. And it’s not just my one flight, I’ve seen other video reviews showing similar things. I hope that now SQ has posted record profits in recent times, some of it can go to restoring the soft product.
Just curious if you are from Singapore? I like CX and have flown with them multiple times on their LAX-HKG before covid. They have changed a lot and seem to lack the "service straight from the heart" they promoted years ago, which could be due to the protests and changes that happened to them between 2019 and 2020s. The covid policies of the city hit them hard. There is so much hate towards them from some HKers after 2019. Hope they make a comeback. I have only flown SQ as a kid in the 90s once. I think it was from HK to seoul or somewhere when transferring to Vancouver (forgot the xact itinerary)😅
Those new galley panels create a very unique style inside the cabin for Cathay, havent seen such before. Also, the business class looks sleek and elegant.
The new business class is a significant improvement in my opinion!
Flew on Cathay Pacific's A330 in 2017, my first ever commercial flight. Since then I've always loved their airline. 💖🎉
Vivian showing off the equipment nicely
So cute 😭🥺❤
Yea…..gotta love planes with 2 big engines🤣🤣🤣
Elaine in "The Gum" episode of Seinfeld.
Showing off her equipment, you mean
😂😂😂
From a Digital Customer Experience Product Manager myself I totally understand the very fine, delicate balance of developing a product which satisfies the voices of actual paying customers, the possibilities and constraints of possible solutions, and at what price point it is feasible to develop. It’s not an easy job and there will always be some disappointed voices, but as long the main customer base is happy that’s the most important. You want returning customers, and I find delighting them is a good differentiator. Seeing more Cabin crew being hired from all cultures and nationalities can only be a good thing because it brings new perspectives and insights into local customs and markets. I sometimes feel the hard product is only half the experience as the last human element, the talent of the cabin crew, can make or break the entire experience and reputation of an airline. Cathay, please keep up the work you are doing 🙏
Thank you Sam, what I notice is that the crew looked more relaxed. Cathay Pacific crew suffered more than any other crew I think during pandemic and I can see the difference. Maybe it's just my subjective interrpretation. I love the new screen and camera's.
Hey Sam, very nice😊. Just wanted to say that as a tall dark skinned American, from Vancouver, BC to JFK, Cathay aboard one of their sharp 777-300ER's was amazing that night. The flight attendants were not only very friendly, allowed me to stuff myself during dinner to 3 servings, absolutely delicious. Smothered barbeque chicken with roasted asparagus and olive oil roasted and seasoned potatoes, absolutely delicious. Cathay Pacific all the way!! Very very nice. Please keep coming out with more vlogs!!
Loyal Cathay fan here, thanks for the video! Currently waiting for the Aria suite to come to the Haneda route (hopefully it's my beloved CX548), can't wait to experience the new seat!
A lot of interesting features shown. Further bringing the various electronic sensor elements into the cabin would improve the flying experience, even for economy. The lavatory monitor feature is cool, as well as the improved exterior camera views. Thanks for showing us the new product Sam!
The technology is insane!! The lavatory feature is revolutionary!
Such a simple thing, seems silly not to have it before.
Big Shout to Cathay My favourite airline of all time Keep Rocking
The decor and ambience has really improved, the IFE system looks fantastic. The meals / catering are usually Cathay's weak point.
The guy @11:25 took Sam's roast like a champ. 😅
You must be of Indian origin too
I come from Hong Kong and I like how you always make Cathay Pacific videos is professional! 🎉
Thank you Andrew. But I filmed all on my iPhone 15 :)
@@SamChui am glad it’s not at 60fps; my bandwidth suffers
@@SamChuioh my god so poor you have the old, outdated, iPhone 15! I can’t believe how embarrassing it is to film with the 15 when the 16 has been out so long omg so embarrassing.
Most people put their phones in flight mode, but this is the first time I am seeing a person remaining in flight mode always..Good. Your vlogs are always a pleasure to watch!🙂
Congratulations Cathay, bringing on the competition to Singapore Air. Now we need Cathay to release more competitive pricing especially on the Kangaroo route
I love the clip you interviewed a flight attendant from mainland cause I’m going to join CX as a FO from mainland,I really feel that they embrace people from motherland
Cathay knows modern and clean design well
Fav Video to wake up too every Saturday
Thank you :)
@@SamChuiSam, I like to fly the Boeing 777-200LR, 777-300ER, 787-8, 787-9, and 787-10 Dreamliner Fleet as well.
@@SamChuiWe like to fly Airbus A330-800neo, A330-900neo, A350-900, and A350-1000 as well.
I was lucky enough to fly on a Cathay Pacific 707 in 1975 when I was 8. Out of Kai Tak as well. Wish I could do it again.
If there is an Asian airline that i haven't flown in my life, one of my wish list is Cathay Pacific because the airline has gone through some painful years. Glad Cathay Pacific is going up and strong again. I think the new product is cool. Hopefully, i will try Cathay Pacific in the future.
inside the Boeing 777 of Cathay Pacific, the business class section is really unique, it has a beautiful design, I enjoyed it a lot, Thank you Sam for making this video 👍🏻👍🏻❤
Much need updates finally arrived ❤
Glad to see CX is finally catching up.
Looking forward to boarding soon!
Yay Sam, another Cathay Pacific video and most of all Hong Kong airport.
I love Hong Kong 🇭🇰
I like the lavatory status monitor. What does the airline spend on retrofitting each aircraft?
Really good presentation of what looks like a great choice for travel, as least in business🙂.
Ngl the new business class really improved keep this up!
UNCLE SAM; THANK YOU FOR SHOWING US THE WORLD...
Absolutely agreed on the catering! They can do a lot better! In the olden days we flew Cathay because of their excellent catering!
My friend Tony Blewitt is a pilot wife Cathay! I agree about Hong Kong❤ I went there in 1986 and it was beautiful! Still under British rule then.
The new IFE looks great
I missed Cathay so much, haven't flown since 2018, after my last 2 trips with Aeroflot and HK Airlines in 2019, and 2024 May, I wish I can go abroad more soon. Looking forward online for the November Emirates a350 delivery!
Love your videos and traveling with you too Sam! I always look forward to your informative and exciting videos! Thanks Sam! Please keep them coming! 🙂
Vivian looks amazing 🎉 love the outfit 😍
Thanks for this one sam!! It’s a wonderful video.
Sam so savage to the man in economy 😆 “maybe u r just short”
I would have liked to have seen a bit more of a review of Premium Economy, my aim is to fly this on CX one day. I feel it may have lost the intermit feel by having a larger cabin, but we'll see. Thanks Sam for the review.
Love ❤️ The MakeOver 😮
Miss the green dark color though.... It was so cool and calm in color tones.
The low cut shirt of the customer experience manager is to have passengers enjoy the new cabin environment. Enjoy 😂.
The new business class is so nice 😊❤ great video Sam.😊
It's a reverse herringbone with a door basically. Still an improvement i guess. Nice vid as usual.
The Best aireline ❤
Fantastic Sam Chui
I think the window problem is just your row because of the structural design of 777.
Love your reviews ❤️☺️
Another great review of an aircraft and airline Sam. We love to fly ourselves to Asia and seeing this improvement is impressive by Cathay Pacific. Just wish they showed the same love to economy, but I know it comes down to ROI and they can recoup more with business class long term. Keep up the great videos...safe travels!
Wow didnt know Sam your Cantonese is so good!
Love your videos Sam!! Please make a video on the future of BWB aircrafts entering the commercial aviation scene (The Airbus Maveric, KLM flying V, Jet Zero and Alaska Airlines hydrogen propulsion.
12:10. She's beautiful!
Thanks for sharing. I am also an iron fan of SQ. But after watching I intend to give CX a shot. Seems like CX is fast catching up SQ or may overtake SQ soon. As a consumer price, food , service is consideration factor in take a plane.
I agree. CX Catering is just so mahhhh and beige
You can go anywhere like a President. ❤
Airline vloggers always have their ways of describing how luxurious these Business class and First class cabins are of an airplane, new or not. But for me, the only most important feature is the ability of these seats to convert to beds in the middle of the flight. Extra services are rendered but like the rest of the passengers, they take their seats, loosen up their shoe laces, have a meal then sleep. Extra leg room helps, tho.
Fantastic ! 👍
Amazing flight.
While it is amazing how they have upgraded the premium cabins, it is disappointing to see that the economy class product has hardly been changed, especially considering that the 777 economy class is light years behind that of the A350. I know that these economy class seats are relatively new, since they only finished the retrofit a few years ago, but they are not up to the standard set by the rest of CX's fleet. Hoping to see a much better economy class on the 777X, and hopefully it will be as comfortable as that on the A35K.
How’s the foot space when the seat is reclined into bed mode? From the available pictures it looks much tighter and more cramped than the older generation business class product.
Looks tight
9:51 He is doing more honest review than Sam himself😅
b777 still dominates
Thank you, Sam!!!
Just an idea Sam for a future video. How about taking a trip to the top 5 airports in the World? This must include several different amenities including comfort features, variety of restaurants, plane spotting sites, overnight stays/hotel rooms, ease of movement within the terminals & whatever else comes to mind.
I’d suggest 2 day stay in each airport. This would allow you time to travel the entire airport, interviewing travelers & workers, sampling the many different meals & taking advantage of the physical attractions (saunas, massages, showers). Thanks Sam, always look forward to another entertaining video from you.
Sam was a bit mean to the economy seat passager
777 😍😍😍😍😍😍
I flew Cathay Pacific in a A330 but I would love to fly in a B777!
cathay needed a refresh, looks much better
Really nice from what I can see this would be also suitable to run HKG香港🇭🇰 to both MNL 阿基諾的馬尼拉機場/宿霧CEB🇵🇭 or HKG🇭🇰-SFO/LAX/DFW🇺🇲
Great video…may I know what’s the suction cup brand you use to mount on your GoPro in this vid pls? Thanks 😅 5:27
Beautiful Video Sam.
Vivian is the onboard Bar & Grill Hostess.
Hi Sam! Great video - thank you for showing us the new Aria suite! From videos and photos, it looks like the entrance to the suite is quite narrow, how does that compare to your own experience on this flight and also vs previous Cathay business seats?
No pressure FO James.
My favourite plane.
Sam your video is really good.
在飞，这个说的很地道。 你终于脱离苦海了！！！！！！！
I use to live in Hong Kong back in the 1970's when it was a British colony. I am surprised they still drive on the left side of the road & use the British license plate system on the vehicles still as its a China province today. -Cheers!
Hong Kong still has a boundary fence separating it from the rest of China. It operates a common law system and retains a degree of autonomy from China.
You picked the wrong seat sam :) Not uncommon on the seats close to the doors. Some premium economy satsa have two windows, not bad :)
Awesome 😎👍
I wonder if they could have angled the seat the other way so your head further from the aisle - slightly less noise if people are walking in the aisles.
I didn’t like the Economy Class , i took my pictures from my Cathay Pacific ‘s 747 s flights , and they were so comfortable compared with this 777,it’s very sad many airlines configured their 777 s with a Jumbo like 3-4-3 cramped configuration,but some still have 3-3-3 like Singapore Airlines and Air China ,so. Arrive in better shape is only for the ones in Business and Premium economy that urgent needs a better footrest,i loved the Aria’s high tech ‘s that you can see if the toilets are available ,the FA ‘s will love the no waiting lines next to their galleys ,what impressed me most is the asian style of the Decor outside the galleys with art work paintings like ,love it
you have to use VPN to connect RUclips when you arrive Beijing
At 9'32" only 48 seats available on premium economy. I think the premium economy should be the main revenue driver now as the product offers something EXTRA compared to the economy seat!
First thing first for CX, they need to stop the last minute aircraft type change that lands business class passengers in the seats they didn't pick when they booked the flights. In my three flights over the last one year, that happened three times with me ending up in seats similar to those in Premium Econ. That's terrible!
when can these seats be deployed in routes to sfo and lax?
The deck is the best. And closest to usa gates
More 1 video of Sam🎉🎉🎉
Most people are waiting for the product on the 30 Airbus A330neo planes. Possibly much better.
I do hope Cathay can transform the seat config in economy class back to 333. Or else, I would prefer other companies over Cathay when I book my flight.
CX are taking over
😊cool!
Technology wise, it is incredible. Cathay should be playing in the big boys competition like Qatar Airways, Singapore Airlines, ANA, JAL, Emirates and Etihad, but it feels like they are competing against US and European carriers, although Air France has really upgraded big time. Thus although it is an upgrade for Cathay Pacific, it still feels incredibly underwhelming since we all know they have a much high standard than that
Missed opportunity for revamping the economy class, more legroom would have made the difference in paying the premium for Cathay versus any other budget airlines.
nice
Sam was your flight comfy?
(Pls reply btw lol)
This year I flew 3 times with CX’s 777-300er in economy and I found the leg room a little bit small (I’m 184cm tall).
The engine noise is very loud and fuselage vibrating a lot during cruise… I know is GE90 the most powerfull turbofan in the world. At 5:19 trust me your ear will hurts because everything vibrates and it make very loud noise.
I hated this plane…
Compared to CX A350 is another story… more leg room and silent airplane. I really enjoyed the flight.
Hopefully Cathay can get into top3 again
Doubt it, far too many better options for those looking for a onward connection. And HK isn't a destination itself outside of Asia, all the Hong Kongers have fled to to become migrants elsewhere too. Sure they could improve quality wise, but quantity wise & re being a 'big' player...the game is over.