I was a manager at RadioShack years ago. Your advice is mint although from my experience in electronics, I knew already what to do before I came across your video. My issue is that Xfinity does not have a signal, however neither advice had helped my issue. It says to tune channels (LG) and it says zero channels found. I'm stuck. But I really commented just to let you know you have the voice of that to read childrens books or talk somebody like me to sleep lol. You need more hype! TY!
Another 70 something year old lady thanks you! not sure how it got messed up, but unplugging(s) from cable box, then taking power from box.... worked like a charm. thank you very much
Thank you for this video! I wish all of my repair customers could watch this first, it's much harder for me to explain it all to them on the phones! Your visuals are very helpful and your repair techniques are exactly how we walk them through it on the phones here at repair! Great job and keep up the good work! Xfinity customers, if you did this BEFORE you wait on hold to talk to me at repair, you could fix your own TV repairs 95% of the time because this is exactly what I have you do prior to sending you a signal!
Got your previous poster beat ... 74 (not little old lady) fixed my own television this morning. Thanks so much for the video. Saved an agonizing call to Customer Service.
Thank you for this. Unplugging power and replugging did the trick. It was Christmas Day and I didn't want to try calling Xfinity, so you really saved me. :)
Damn imagine that just tryna watch tv and it don’t working and having to call xfinity on Christmas :/ that’d would’ve been annoying but good u fixed it
So true! I'm in Xfinity repair, and generally just the 30 second power unplug from the TV box does the trick! But always check the HDMI cords just to be sure they're not loose!
Thank you so much. I connect network like 20times. After so much frustration I decided to find a way on RUclips and I saw your video. I discomnect and plug in those hdmi and power cable and it worked. Thank you so much. U cannot believe how pissed I was. I m better now. .🙏 Big Thank you . 🙏
Thank you very vert very much. TV went to no signal. Called Comcast 4 times and the computer hung up on me. We went to you tube to fix a washer code in the past. I found you for the no signal problem. It worked. Thank you.
This worked for me. If I remember correctly, the customer support person only mentioned that I try unplugging the HDMI from the TV side which didn't work; but when I followed the advise here and unplugged the HDMI cable from both the TV and the Cable box and plugged them back in that worked. Thanks a bunch :-)
Thank you so much. 1st option fixed it right away. My ex-husband was the one that used to take care of this. And I felt really good being able to do it on my own with your help. Did not wanted to ask him for help.
Good tip. I unplugged the HDMI into the TV and replugged it and it immediately started working. I did go and do the same with the one on the box, just to be sure. I did not unplug the box, yet. Right now it is working and I don’t want to resort to the Jurassic Park shutdown/reboot strategy.
Just wanted to say, I did everything you said, but still “no signal-cable box”. But I did want to say thank you for this video. I’m sure many people have had success. Obviously I have to keep digging….we had a huge T-storm here but both of my other boxes are working….all except my DVR box. So, onward I go. But again, thanks.
Worked. Thanks so much. For some reason the Xfinity app was missing from my apps on my Samsung TV. When I unplugged the HDMI cable from both the TV and cable box and then turned on the TV it said detecting device. I put in my zip code and the app reappeared on my app list and I was able to get signal.
It is mandatory to have a strong uncorrupted cable signal to the "Main Cable box" .It is trying to connect. If the signal is already split prematurely, before ending at the destination, inside the box, then some channels will produce the blue screen effect. House holds with miscellaneous accessories e.g. play stations plus more than one xfinity cable boxes can cause this blue screen. The "Main Box" has to be the main source, free from splitters and what have you. Some technicians will ignore and put the main box as to compensate as a secondary receiver. This is done because most of these Main boxes have both "old school" plus HDMI cables at the back side, just to hook up your OLD TV to new age HDMI or "other" at the back. The main box will work but guess what, blue screen on some channels will happen. I have issues with some channels but I go around it by blindly changing the channel off the blue screen and press enter. Unhook power...I prefer network...digits on
I wracked my brain because my mom moved her damn dresser because she dropped a remote control behind it, and her TV went blank. I tried everything... Even what you said here, cane here, went back after a coffee and a different cable just to test it out... Bam... Back on! Thanks for reaffirming what I was doing was correct.
Thank you so much for this post. I tried everything that I could think of and as simple as it was with the HDMI cord, that's all it was. I think I tried for 30 minutes to figure it out before it was fixed with your instructions within 30 seconds!!! Thank you God!!
Omg so im sick and at home from work today ( yes im really sick) no covid! So here I am staring at the no signal message wanting to just scream.. and then i found this video. Thank you!!! Omg THANK you!! 🤒😷
Thank you so much really.. Its horrible when u can't see very well but watching u helped me learn where plugs were ( with help of flashlight 2) thank you. I thought u were Wil Weaton from star trek when i tuned in ..i think he's very handsome so its a compliment
Thank you sir!!! No cable in living room for a few days. Unbelievable how that technique worked because I changed hdmi cord and still nothing..ill subscribe for that info. Thank you very much
Great, but everything has been tried many times. Bought 3 new cables. Went to Comcast and got a new box. Computer hdmi input works great, DVD player hdmi works. Ihave been forced to use the separate red, white, and yellow cables which actually work, but the screen size is the old standard.
Thank you thank you thank you so much hey, i had tried everything with no luck until i decided to check on RUclips then i came across your video. the second option worked better for me, you are the best hey and i am all the way from South Africa. Please keep up the good work.
It is mandatory to have a strong uncorrupted cable signal to the "Main Cable box" .It is trying to connect. If the signal is already split prematurely, before ending at the destination, inside the box, then some channels will produce the blue screen effect. House holds with miscellaneous accessories e.g. play stations plus more than one xfinity cable boxes can cause this blue screen. The "Main Box" has to be the main source, free from splitters and what have you. Some technicians will ignore and put the main box as to compensate as a secondary receiver. This is done because most of these Main boxes have both "old school" plus HDMI cables at the back side, just to hook up your OLD TV to new age HDMI or "other" at the back. The main box will work but guess what, blue screen on some channels will happen. I have issues with some channels but I go around it by blindly changing the channel off the blue screen and press enter. Unhook power...I prefer network...digits on
I had already tried all of your suggesions when I noticed that the blue power light on my Genie mini receiver was not lit, and it wouldn't come on after I pushed the button several times. I finally discovered that the plug had come loose from the outlet. So don't forget to check the plug! DUH!!!
You good. I'm running to see if one of your pieces of advice works. I will still stay on the line to speak to tech from Comcast 1:45 min on my mobile. I wonder if they will charge me for it. They offered me a call back tomorrow or the next day or .....
It is mandatory to have a strong uncorrupted cable signal to the "Main Cable box" .It is trying to connect. If the signal is already split prematurely, before ending at the destination, inside the box, then some channels will produce the blue screen effect. House holds with miscellaneous accessories e.g. play stations plus more than one xfinity cable boxes can cause this blue screen. The "Main Box" has to be the main source, free from splitters and what have you. Some technicians will ignore and put the main box as to compensate as a secondary receiver. This is done because most of these Main boxes have both "old school" plus HDMI cables at the back side, just to hook up your OLD TV to new age HDMI or "other" at the back. The main box will work but guess what, blue screen on some channels will happen. I have issues with some channels but I go around it by blindly changing the channel off the blue screen and press enter. Unhook power...I prefer network...digits on
Gonna tell you straight up THANK YOU! While into my 3rd hour of being on hold with Shaw cable, I found your tutorial. The only thing I had not tried was the HDMI on and out. Worked like a charm. My wife thinks I’m a hero! Lol
You are a lifesaver! Spent a couple hours over 2 days and once I found you it was instant fix as you said. Too stressful for an old lady :) Thank you. I've subscribed now!
Well, since you asked. I was thinking of getting Apple TV. I have an ipad but would like to hook it up to my TV. What exactly do I need to do this? Have any ideas?
It is mandatory to have a strong uncorrupted cable signal to the "Main Cable box" .It is trying to connect. If the signal is already split prematurely, before ending at the destination, inside the box, then some channels will produce the blue screen effect. House holds with miscellaneous accessories e.g. play stations plus more than one xfinity cable boxes can cause this blue screen. The "Main Box" has to be the main source, free from splitters and what have you. Some technicians will ignore and put the main box as to compensate as a secondary receiver. This is done because most of these Main boxes have both "old school" plus HDMI cables at the back side, just to hook up your OLD TV to new age HDMI or "other" at the back. The main box will work but guess what, blue screen on some channels will happen. I have issues with some channels but I go around it by blindly changing the channel off the blue screen and press enter. Unhook power...I prefer network...digits on
It is mandatory to have a strong uncorrupted cable signal to the "Main Cable box" .It is trying to connect. If the signal is already split prematurely, before ending at the destination, inside the box, then some channels will produce the blue screen effect. House holds with miscellaneous accessories e.g. play stations plus more than one xfinity cable boxes can cause this blue screen. The "Main Box" has to be the main source, free from splitters and what have you. Some technicians will ignore and put the main box as to compensate as a secondary receiver. This is done because most of these Main boxes have both "old school" plus HDMI cables at the back side, just to hook up your OLD TV to new age HDMI or "other" at the back. The main box will work but guess what, blue screen on some channels will happen. I have issues with some channels but I go around it by blindly changing the channel off the blue screen and press enter. Unhook power...I prefer network...digits on
PS thats a younger. Wil Weaton..lol he's actually very cool ..ha ha ha i was thinking. What the..Wil Weaton is helping me fix my tv ? Hmmm ok? Cool.👍 really again. Thank you so much
70 year old lady out in RUclips-land THANKS YOU. Somehow it got set to TV input instead of HDMI1. But you, you are a SAINT!
I'm so happy to hear that :)
Thanks. It was helpful
I was a manager at RadioShack years ago. Your advice is mint although from my experience in electronics, I knew already what to do before I came across your video. My issue is that Xfinity does not have a signal, however neither advice had helped my issue. It says to tune channels (LG) and it says zero channels found. I'm stuck.
But I really commented just to let you know you have the voice of that to read childrens books or talk somebody like me to sleep lol. You need more hype! TY!
79 yrs old you did it. Yipeeeeee. Works grrrret! Thanks so so much. Old dogs can learn new tricks.
Another 70 something year old lady thanks you! not sure how it got messed up, but unplugging(s) from cable box, then taking power from box.... worked like a charm. thank you very much
OMG! I’ve been without a TV for 2 months. Did the first thing you showed and wala. It works!! Thank you.
Thank you for this video! I wish all of my repair customers could watch this first, it's much harder for me to explain it all to them on the phones! Your visuals are very helpful and your repair techniques are exactly how we walk them through it on the phones here at repair! Great job and keep up the good work! Xfinity customers, if you did this BEFORE you wait on hold to talk to me at repair, you could fix your own TV repairs 95% of the time because this is exactly what I have you do prior to sending you a signal!
thanks!
Got your previous poster beat ... 74 (not little old lady) fixed my own television this morning. Thanks so much for the video. Saved an agonizing call to Customer Service.
GOD BLESS YOU! It worked. This 69 yr. old lady thanks you. Very clear and concise instructions.
Glad it helped!
wow it worked. Xfinity troubleshooting couldn't fix it and scheduled someone to come out and look at the TV. crazy. thanks.
Thank you for this. Unplugging power and replugging did the trick. It was Christmas Day and I didn't want to try calling Xfinity, so you really saved me. :)
Damn imagine that just tryna watch tv and it don’t working and having to call xfinity on Christmas :/ that’d would’ve been annoying but good u fixed it
So true! I'm in Xfinity repair, and generally just the 30 second power unplug from the TV box does the trick! But always check the HDMI cords just to be sure they're not loose!
I join the chorus of comments to say THANK YOU!!! Now I can cancel this Xfinity appointment.
This helped me in 2024. Thanks so much for posting this. It helped immensely and everything is working again.
Thank you so much. I connect network like 20times. After so much frustration I decided to find a way on RUclips and I saw your video. I discomnect and plug in those hdmi and power cable and it worked. Thank you so much. U cannot believe how pissed I was. I m better now. .🙏 Big Thank you . 🙏
Thank you so much! I tried all the steps and now my parents can watch their shows!
Thank you very vert very much. TV went to no signal. Called Comcast 4 times and the computer hung up on me. We went to you tube to fix a washer code in the past. I found you for the no signal problem. It worked. Thank you.
This worked for me. If I remember correctly, the customer support person only mentioned that I try unplugging the HDMI from the TV side which didn't work; but when I followed the advise here and unplugged the HDMI cable from both the TV and the Cable box and plugged them back in that worked. Thanks a bunch :-)
YOU'RE THE BEST!!!!!! I fixed it ithin 27 seconds of your video. Thank you!!!!!
Thanks so much. CLeaning lady must have moved hdmi plug. Moved to hdmi OUT and it works!!
Thank you so much. 1st option fixed it right away. My ex-husband was the one that used to take care of this. And I felt really good being able to do it on my own with your help. Did not wanted to ask him for help.
Good tip. I unplugged the HDMI into the TV and replugged it and it immediately started working. I did go and do the same with the one on the box, just to be sure. I did not unplug the box, yet. Right now it is working and I don’t want to resort to the Jurassic Park shutdown/reboot strategy.
WOW! Great video. I followed the instructions and it worked. TV is the only entertainment these days for me. I cannot thank you enough. God bless.🙏🕉❤️
Very helpful..especially the tip about resetting BOTH ends of the HDMI cable, and finally trying a different HDMI Cable.
Just wanted to say, I did everything you said, but still “no signal-cable box”. But I did want to say thank you for this video. I’m sure many people have had success. Obviously I have to keep digging….we had a huge T-storm here but both of my other boxes are working….all except my DVR box. So, onward I go. But again, thanks.
Fabulous!!! Thank you!!! I called the cable company for a 20 minute wait. No need; thank you for solving my problem!!
Worked. Thanks so much.
For some reason the Xfinity app was missing from my apps on my Samsung TV. When I unplugged the HDMI cable from both the TV and cable box and then turned on the TV it said detecting device. I put in my zip code and the app reappeared on my app list and I was able to get signal.
Thank you! I keep calling my cable provider for this issue but now I can fix it myself!!
glad I could help Sir Mitch!
It is mandatory to have a strong uncorrupted cable signal to the "Main Cable box" .It is trying to connect. If the signal is already split prematurely, before ending at the destination, inside the box, then some channels will produce the blue screen effect.
House holds with miscellaneous accessories e.g. play stations plus more than one xfinity cable boxes can cause this blue screen.
The "Main Box" has to be the main source, free from splitters and what have you. Some technicians will ignore and put the main box as to compensate as a secondary receiver.
This is done because most of these Main boxes have both "old school" plus HDMI cables at the back side, just to hook up your OLD TV to new age HDMI or "other" at the back. The main box will work but guess what, blue screen on some channels will happen.
I have issues with some channels but I go around it by blindly changing the channel off the blue screen and press enter. Unhook power...I prefer network...digits on
Watched 1:08 minutes, unplugged/plugged HDMI cable from both ends. Boom! Working again! Thanks!!!
I wracked my brain because my mom moved her damn dresser because she dropped a remote control behind it, and her TV went blank. I tried everything... Even what you said here, cane here, went back after a coffee and a different cable just to test it out... Bam... Back on!
Thanks for reaffirming what I was doing was correct.
Your advice from 4 years ago worked today. Thank you!
It Worked! Thanks! Just unplugged the HDMI on TV and plugged back in and all started working!
Thanks for tip . You really helped the average women who knows nothing about installing
Thank you so much for this post. I tried everything that I could think of and as simple as it was with the HDMI cord, that's all it was. I think I tried for 30 minutes to figure it out before it was fixed with your instructions within 30 seconds!!! Thank you God!!
Thank you, sir, for taking the time to make this video. Clear and helpful. Ours was the HDMI deal so easy to fix once I followed your tips.
Omg so im sick and at home from work today ( yes im really sick) no covid!
So here I am staring at the no signal message wanting to just scream.. and then i found this video.
Thank you!!! Omg THANK you!! 🤒😷
Thank you so much really.. Its horrible when u can't see very well but watching u helped me learn where plugs were ( with help of flashlight 2) thank you. I thought u were Wil Weaton from star trek when i tuned in ..i think he's very handsome so its a compliment
as soon as you said 2 hdmi ports, you fixed my problem. thanks
Thank you it worked just by unplugging the HDMI cable. Life Saver, it's NASCAR Day. Hope it stays workings or I'll be back, haha. Sincerely, Lynn
Thank you, thank you, THANK YOU!!! You sir, are awesome....I’m watching tv again. I love Netflix, but I missed my cable .
Thank you sir!!! No cable in living room for a few days. Unbelievable how that technique worked because I changed hdmi cord and still nothing..ill subscribe for that info. Thank you very much
Thank you so much! TV back on because you showed me the output plug on my cable box!! xoxo
Thank you! I needed to replace the HDMI cord.
I followed your instruction ...And the TV is back up ...Thank you so much.
Great, but everything has been tried many times. Bought 3 new cables. Went to Comcast and got a new box. Computer hdmi input works great, DVD player hdmi works. Ihave been forced to use the separate red, white, and yellow cables which actually work, but the screen size is the old standard.
Your honestly the best youtuber you just fixed my tv and we were just gonna buy a new one thank you so much
Glad I could help
i want to try this to my home , very nice video tips
All heros don't wear capes.. thanks
Great. Just what I was looking for.
Thank you thank you thank you so much hey, i had tried everything with no luck until i decided to check on RUclips then i came across your video. the second option worked better for me, you are the best hey and i am all the way from South Africa. Please keep up the good work.
I'm glad it helped!
when I do it it says 'welcome' but goes back to no signal ..
It is mandatory to have a strong uncorrupted cable signal to the "Main Cable box" .It is trying to connect. If the signal is already split prematurely, before ending at the destination, inside the box, then some channels will produce the blue screen effect.
House holds with miscellaneous accessories e.g. play stations plus more than one xfinity cable boxes can cause this blue screen.
The "Main Box" has to be the main source, free from splitters and what have you. Some technicians will ignore and put the main box as to compensate as a secondary receiver.
This is done because most of these Main boxes have both "old school" plus HDMI cables at the back side, just to hook up your OLD TV to new age HDMI or "other" at the back. The main box will work but guess what, blue screen on some channels will happen.
I have issues with some channels but I go around it by blindly changing the channel off the blue screen and press enter. Unhook power...I prefer network...digits on
Wow! Very good my bunso. I am proud of you.The best!
I had already tried all of your suggesions when I noticed that the blue power light on my Genie mini receiver was not lit, and it wouldn't come on after I pushed the button several times. I finally discovered that the plug had come loose from the outlet. So don't forget to check the plug! DUH!!!
You saved me. Lol
Thank you, thank you, thank you! Only watched a few seconds and you solved it!
You are so easy to follow Evan, thanks! I have one up on my husband now...
Thankyou so muuuch for this one. It will be a big help for my customers when will be doing this.
Thank you , very 1st step was the problem , wow that was easy, great video.
thank you so much. TV back on
This worked for my spectrum 110 box, my friend. Thank you! 🙏
THANK YOU I'VE BEEN TRYING TO FIX MY TV FOR 40 MINUTES. you are a life saver
Nice job!! You made it easy to understand and follow Evan!!
Almost 80 and fixed it thanks to you!
worked like a charm. Thank you!
I love you!!! Thank you! Instantly fixed👍 and I'm the worst with any of this type of tech stuff😫😅
@@EvanPepperhouse 🌹🌹🌹🌹🌹🌹🌹😌
Thank you so much for the tutorial about how to fix your signal on your tv.
@@EvanPepperhouse your always welcome po
Thank you i solve the problem thanks to your instructions 👍🏻
that’s great ☺️
i want to try this in my hometown if it is working our tv signal. thanks for the support my dear
You good. I'm running to see if one of your pieces of advice works. I will still stay on the line to speak to tech from Comcast 1:45 min on my mobile. I wonder if they will charge me for it. They offered me a call back tomorrow or the next day or .....
Got it, thank you.
Love your personality and thanks for the video....You saved my tvs life 😬 was about to throw it out the window cause I was frustrated.😆
thank you very much for the idea or infomation about no signal television
It is mandatory to have a strong uncorrupted cable signal to the "Main Cable box" .It is trying to connect. If the signal is already split prematurely, before ending at the destination, inside the box, then some channels will produce the blue screen effect.
House holds with miscellaneous accessories e.g. play stations plus more than one xfinity cable boxes can cause this blue screen.
The "Main Box" has to be the main source, free from splitters and what have you. Some technicians will ignore and put the main box as to compensate as a secondary receiver.
This is done because most of these Main boxes have both "old school" plus HDMI cables at the back side, just to hook up your OLD TV to new age HDMI or "other" at the back. The main box will work but guess what, blue screen on some channels will happen.
I have issues with some channels but I go around it by blindly changing the channel off the blue screen and press enter. Unhook power...I prefer network...digits on
Ty! Saved me a call to Comcast! 😃 😃 😃 😃
THANK YOU!!!! My cord was half way out🤦🏽♀️
Thanks. It worked! Age 61.
Gonna tell you straight up THANK YOU! While into my 3rd hour of being on hold with Shaw cable, I found your tutorial. The only thing I had not tried was the HDMI on and out. Worked like a charm. My wife thinks I’m a hero! Lol
Thanks for the tips! Are you Filipino btw!?
I'm Canadian but I've traveled to Philippines before. Nice place but too hot if you happen to wake up hungover :D
You're the best! I love you tube! I had the in and out wrong.
You are a lifesaver! Spent a couple hours over 2 days and once I found you it was instant fix as you said. Too stressful for an old lady :) Thank you. I've subscribed now!
Thank you! I just had to dothis at 2 in the morning.
Thank you for making it simple to fix!!
I saved and reviewed your youtube video again! Thank you kind sir!
Thank you pat! Let me know if I can help with anything else.
Well, since you asked. I was thinking of getting Apple TV. I have an ipad but would like to hook it up to my TV. What exactly do I need to do this? Have any ideas?
thank you Evan!!! Cables weren't matched !
Thank you so much!
Way to go My Brother
Thank you so much it worked right away 🤗
Thankyou this was helpful 💕😂
You’re welcome ❤️
super cool! nice one.
It is mandatory to have a strong uncorrupted cable signal to the "Main Cable box" .It is trying to connect. If the signal is already split prematurely, before ending at the destination, inside the box, then some channels will produce the blue screen effect.
House holds with miscellaneous accessories e.g. play stations plus more than one xfinity cable boxes can cause this blue screen.
The "Main Box" has to be the main source, free from splitters and what have you. Some technicians will ignore and put the main box as to compensate as a secondary receiver.
This is done because most of these Main boxes have both "old school" plus HDMI cables at the back side, just to hook up your OLD TV to new age HDMI or "other" at the back. The main box will work but guess what, blue screen on some channels will happen.
I have issues with some channels but I go around it by blindly changing the channel off the blue screen and press enter. Unhook power...I prefer network...digits on
what is the difference between HDMI1 and HDMI2? does it matter?
Great video!!!! Thank you
Ur the goat lol I tried the first method with the hdmi and it fixed all the channels thx
thanks for this information..
Have a great day 😊
thanks for sharing the tips my friend keep in touch.
Thank you evan for sharing this good to know coz our television here always bad signal
It is mandatory to have a strong uncorrupted cable signal to the "Main Cable box" .It is trying to connect. If the signal is already split prematurely, before ending at the destination, inside the box, then some channels will produce the blue screen effect.
House holds with miscellaneous accessories e.g. play stations plus more than one xfinity cable boxes can cause this blue screen.
The "Main Box" has to be the main source, free from splitters and what have you. Some technicians will ignore and put the main box as to compensate as a secondary receiver.
This is done because most of these Main boxes have both "old school" plus HDMI cables at the back side, just to hook up your OLD TV to new age HDMI or "other" at the back. The main box will work but guess what, blue screen on some channels will happen.
I have issues with some channels but I go around it by blindly changing the channel off the blue screen and press enter. Unhook power...I prefer network...digits on
Thanks for the video, very helpful and fixed our issue:)
Thanks! Had to do a few steps and it worked!
how u keep that from. not happening when u turn your TV off 8
Philippines show "Showtime" 😁😁😁
Very informative...😊
Thanks 🎉❤🎉 Thanks again so much!!!
PS thats a younger. Wil Weaton..lol he's actually very cool ..ha ha ha i was thinking. What the..Wil Weaton is helping me fix my tv ? Hmmm ok? Cool.👍 really again. Thank you so much
Thanks
Great video man.thanks for it