Disgusting...., inexcusable....., just an absolutely disgusting "company", I hope something bad really happens to them, I want to mention, they're now under the name as "Toys Apollo"
I got burnt by a company called Incendium , they had the license for Heavy Metal ( 1981 animated film) . Bought a few figures and a hoodie. All was fine. Then i pre ordered a Taarna statue, waited over a year, lots of excuses, then one day i go to send another email and the website had dissappeared. And this was a company out of california. So long story short i'm out $400 bucks canadian. Now i'm only buying from places like Big Bad toy store who don't charge until the item is released. It seems like being a collector means being prepared to be ripped off every now and then.
@zaiusbaltar7091 True. The one thing that I've learned from my bad experience is that if you don't know much or haven't shopped much at a particular store before, research them. Look up their reviews on Yelp or Trustpilot before you decide to do business with them. Even if you've had a couple of good dealings with them, that doesn't mean they're legit. They could still have 99% bad customer reviews.
Thank you for sharing your unfortunate experience. I am too a victim and am doing my part to get justice by filing report to HK authorities and contacting the media to raise awareness.
I pre-ordered a figure in August 2023. I sent 10 messages and didn't get a single reply. I then tried to settle things via Paypal, but the 180 days are already over. absolutely disgusting pigs!!! 350€ are gone!
Joining the burn club., me too got burn by toys wonderland with 4 figures alll !! Pay offf but that was last year … and some of them already release ., I try a lot of times to reach with email. And got the similar response as this video but nothing happen and I am still waiting for something and until now I understand they took my money a lot of money…!😢
@@juanhidalgo2160 Yeah. I hate to say it, but you're not getting your figures. You'd better call your bank and get a refund as quickly as possible, now that you still might have a chance.
They got me for 3 figures. Much like your experience, i sent email after email requesting updates on my orders. They said it would ship within the month and after that time passed it was one ignored email after another till i sent my scathing email telling them to rot in hell. I have since taken my business elsewhere.
@@Mister-J Oh man! That sucks! I hope you were able to get your money back. I was able to get a refund for 2 figures with the help of my bank. But I couldn't get one for the Delorean because I'd paid using PayPal and too much time had passed.
@jaimerolon4566 He's not with them anymore though. Besides, I didn't buy from Toys Wonderland because I saw Justin's promotions. I bought from them that time because I didn't have any problems with them with my first 2 purchases. So it's nobody else's fault but my own and Toys Wonderland.
They just scam people. I preordered 6 toys b/c of Justins collectibles and they only shipped me 1 and then ghosted me for the other ones. I've tried to email them but no answer for 3+ months now. Just disgusting. Do NOT order from them. They WILL scam you.
Me too same problem purchased gandalf inart created the ups label and never shipped continuous emails but never answered unfortunately I live in Italy and I don't know how to get the money back also because they don't accept PayPal as payment and this is also a scam
@adrianocoperchini4458 Oh, that sucks! I'm sorry to hear that. Contact your bank, explain your situation, and try to see if you could get a refund. Because my bank refunded me for 2 purchases that I made with Toys Wonderland (a.k.a. Toys Apollo).
Can anyone tell me if Pop Collectibles is trustworthy when it comes to buying Hot Toys? Or are they just another group of dirty rotten scammers like Toys Apollo (a.k.a. Toys Wonderland)? I looked up online reviews about them, and almost all of them are positive. But I saw at least one bad review that described a situation that was almost identical to my Delorean situation I had with Toys Apollo.
Disgusting...., inexcusable....., just an absolutely disgusting "company", I hope something bad really happens to them, I want to mention, they're now under the name as "Toys Apollo"
@@legohuge1234 Thanks for letting me know their new alias.
I got burnt by a company called Incendium , they had the license for Heavy Metal ( 1981 animated film) . Bought a few figures and a hoodie. All was fine. Then i pre ordered a Taarna statue, waited over a year, lots of excuses, then one day i go to send another email and the website had dissappeared. And this was a company out of california. So long story short i'm out $400 bucks canadian. Now i'm only buying from places like Big Bad toy store who don't charge until the item is released. It seems like being a collector means being prepared to be ripped off every now and then.
@zaiusbaltar7091 True. The one thing that I've learned from my bad experience is that if you don't know much or haven't shopped much at a particular store before, research them. Look up their reviews on Yelp or Trustpilot before you decide to do business with them. Even if you've had a couple of good dealings with them, that doesn't mean they're legit. They could still have 99% bad customer reviews.
Thank you for sharing your unfortunate experience. I am too a victim and am doing my part to get justice by filing report to HK authorities and contacting the media to raise awareness.
@@amathkl I hope you do find great justice in your quest. It's high time these bastards pay for everything they've done.
I pre-ordered a figure in August 2023. I sent 10 messages and didn't get a single reply. I then tried to settle things via Paypal, but the 180 days are already over. absolutely disgusting pigs!!!
350€ are gone!
@@philbastionsounds9527 I'm real sorry that happened to you. Yeah, they can all go to hell including Philip Liu.
Joining the burn club., me too got burn by toys wonderland with 4 figures alll !! Pay offf but that was last year … and some of them already release ., I try a lot of times to reach with email. And got the similar response as this video but nothing happen and I am still waiting for something and until now I understand they took my money a lot of money…!😢
@@juanhidalgo2160 Yeah. I hate to say it, but you're not getting your figures. You'd better call your bank and get a refund as quickly as possible, now that you still might have a chance.
They got me for 3 figures. Much like your experience, i sent email after email requesting updates on my orders. They said it would ship within the month and after that time passed it was one ignored email after another till i sent my scathing email telling them to rot in hell. I have since taken my business elsewhere.
@@Mister-J Oh man! That sucks! I hope you were able to get your money back. I was able to get a refund for 2 figures with the help of my bank. But I couldn't get one for the Delorean because I'd paid using PayPal and too much time had passed.
I couldn't get any refunds whatsoever because I used PayPal as well and lots of time had passed since my purchase.
@@Mister-J Aw man! I'm sorry to hear that.
@@MegaManXtoys some lessons in life come with great cost.
You can thank Justin. He’s been recommending them for years.
@jaimerolon4566 He's not with them anymore though. Besides, I didn't buy from Toys Wonderland because I saw Justin's promotions. I bought from them that time because I didn't have any problems with them with my first 2 purchases. So it's nobody else's fault but my own and Toys Wonderland.
It’s sad that companies like Toys Wonderland take the joy out of a hobby. I’m sorry for your experience.
@@HT4mebaby Thank you.
We are in August now. Have you receive any emails from them at all since July 20?
@@alankwok9029 Nope. I haven't heard from them since May 29th.
They just scam people. I preordered 6 toys b/c of Justins collectibles and they only shipped me 1 and then ghosted me for the other ones. I've tried to email them but no answer for 3+ months now. Just disgusting. Do NOT order from them. They WILL scam you.
@@KarnageKollectibles Damn. Smh.🤦♂️
Is very sad, I have 4 figures since 3 years and they don't respond emails anymore..... Really really sad, and angry at them
@@andreslokillo I wonder if when they changed their name to Toys Apollo, they changed all their contact info as well.🤔
Me too
same problem
purchased gandalf inart created the ups label and never shipped
continuous emails but never answered unfortunately I live in Italy and I don't know how to get the money back also because they don't accept PayPal as payment and this is also a scam
@adrianocoperchini4458 Oh, that sucks! I'm sorry to hear that. Contact your bank, explain your situation, and try to see if you could get a refund. Because my bank refunded me for 2 purchases that I made with Toys Wonderland (a.k.a. Toys Apollo).
I got burned too by this company. They used the same excuses as they did with you. I learned my lesson. Cut your losses and move on.
@Gearhead0073 Yeah. You're right. I shoulda done that a while ago, to be honest.
Go to your bank mate, that's how I got my refund..sorry you got sucked in with those pricks!
Can anyone tell me if Pop Collectibles is trustworthy when it comes to buying Hot Toys? Or are they just another group of dirty rotten scammers like Toys Apollo (a.k.a. Toys Wonderland)? I looked up online reviews about them, and almost all of them are positive. But I saw at least one bad review that described a situation that was almost identical to my Delorean situation I had with Toys Apollo.
They are a 50/50 company seems like everyone Justin works with are scammers,