Yup... the "Trust Me Bro" warranty is real... .I ordered the crop top sweatshirt and matching sweatpants in Large for my SIL for Xmas... back in May... When she got them for Christmas, even though they were both marked large, she said the top fit like a medium and the pants fit like XL.. Even though it had been MONTHS since I'd received the sweats, when I contacted LTT support, even though it took a couple days to get a response, they immediately took care of it.. A couple of emails later, she has a replacement top and pants on the way, at ZERO charge to me.. perfect support from a great company.
PS Keep in mind that black coating on the shaft WILL SCRATCH.... so no points if you complain about that.. ;) But yeah, the bit holder in the first one was dead wrong... someone in QC must have missed it.. the two I got were perfect out of the box..
@HTR I think they tried a bunch of different alternatives but didn't want to make the shaft out of anything different than the silver shaft drivers so that means a coating and all the coatings they tried all scratched to the silver eventually... BTW... these screwdrivers are actually going for upwards of $200 on eBay?!?!??!??!? Holy crap...
@@-opus Sorry bud... nothing LTT sells is made in a sweatshop... that's one thing I know Linus wouldn't stand for, let alone shill for. Go get some facts and come back at me, otherwise keep quiet.
@@racefan2k3 The only thing you know is how to be a fanboy, most of whom are still not even deluded enough to pretend that Linus has any standards, or any ethics. The clothing industry is famous for exploitation and poor environmental practices, yet you think a marketing youtuber is going to be fairtrade? You are a joke.
I'm glad LTT Store support offered a replacement; it seems they're honoring the spirit of Linus' statements about warranty, at least! I'd like to mention this video in a follow-up review I'm working on - if needed, could I use a few seconds of footage showing the broken screwdriver when referring to the video in my video?
Hi Jeff, yes, I was happy with their "trust me bro" warranty and it makes me appreciate what Linus has done with his company. Yes, for sure, no problem using my footage for your video. Just make sure you credit the footage. I look forward to watching your video on it.
I wonder if Linus will be bothered to watch more than a quarter of your video this time. His comment on the last one was telling, although no doubt he still appreciated the advertising.
I wonder what caused the initial issue. If it was broken and transport or if it was just a manufacturing issue. Good to see it wasn't a universal design flaw.
Hi there. thanks for the comment. I believe it was just a manufacturing defect on the one I got. I've been paying attention to the LTT discord and reddit threads. I haven't heard anyone else have the same issue.
I am very disappointed in my as well. The bits coming in carboard box without a holder alone make this, not a premium product. I cheap one that I got years ago on Amazon came with a bit holder for the extra bits.
I agree with you. I was really disappointed as well when it did not come with any bit holders and I had to order them separately. I feel it should've just came with them as a standard.
@@TheWongReviewer unfortunately I'm about as far away from you as possible while still being in north America:) luckily I just got my megapro automotive ratcheting screwdriver in today and it's basically a red and black version of the ltt screwdriver.
@@barnett25 project farm didn't use the right megapro, so I understand why you think that those advantages are true. Had he used the like for like megapro, I doubt you'd be so quick to tout the advantages. Only reason the magnetic force is stronger is due to the shorter, non standard bits which isn't a pro to me. Also, made in north America vs China is the largest pro in my book. Shame that ltt moved their production to China buy still charges a premium price for this.
@@barnett25 The shorter (I assume proprietary bits?) are definitely not a positive, being shorter and being non-standard are both negatives in this instance. I assume the other traits are improvements, although I doubt modified knurling is much of a big deal, unless the megapro knurling is ridiculously bad. The reversed dial could just lead to confusion, if it is opposite to basically every other ratcheting tool that has ever existed. I am not sure why they would have implemented that change. Magnetic strength is always a benefit, as long as it is not over top (cases and other components are often metal, you do not want your screwdriver attracted to them). Lower back drag is a good thing, I am unaware of whether that is a known issue with the megapro one(s) not rebranded as ltt though?
@HTR Grip tape is a weird suggestion, knurling would be somewhat difficult without a lathe, but it is nothing to get excited about either. No doubt a bit of grip would be handy if you are just spinning the shaft by hand, but obviously you could also just use a normal screwdriver and umm... turn it. I have a variety of screwdrivers, but when working on a pc, my be quiet #2 phillips is the first choice due its long shaft. A ratcheting bulky multi-bit screwdriver for pcs is just marketing in my opinion.
Yup... the "Trust Me Bro" warranty is real... .I ordered the crop top sweatshirt and matching sweatpants in Large for my SIL for Xmas... back in May... When she got them for Christmas, even though they were both marked large, she said the top fit like a medium and the pants fit like XL.. Even though it had been MONTHS since I'd received the sweats, when I contacted LTT support, even though it took a couple days to get a response, they immediately took care of it.. A couple of emails later, she has a replacement top and pants on the way, at ZERO charge to me.. perfect support from a great company.
PS Keep in mind that black coating on the shaft WILL SCRATCH.... so no points if you complain about that.. ;) But yeah, the bit holder in the first one was dead wrong... someone in QC must have missed it.. the two I got were perfect out of the box..
@HTR I think they tried a bunch of different alternatives but didn't want to make the shaft out of anything different than the silver shaft drivers so that means a coating and all the coatings they tried all scratched to the silver eventually... BTW... these screwdrivers are actually going for upwards of $200 on eBay?!?!??!??!? Holy crap...
Supplies a dodgy overpriced sweatshop product, but adheres to warranty = "perfect support from a great company"
@@-opus Sorry bud... nothing LTT sells is made in a sweatshop... that's one thing I know Linus wouldn't stand for, let alone shill for. Go get some facts and come back at me, otherwise keep quiet.
@@racefan2k3 The only thing you know is how to be a fanboy, most of whom are still not even deluded enough to pretend that Linus has any standards, or any ethics. The clothing industry is famous for exploitation and poor environmental practices, yet you think a marketing youtuber is going to be fairtrade? You are a joke.
I'm glad LTT Store support offered a replacement; it seems they're honoring the spirit of Linus' statements about warranty, at least!
I'd like to mention this video in a follow-up review I'm working on - if needed, could I use a few seconds of footage showing the broken screwdriver when referring to the video in my video?
Hi Jeff, yes, I was happy with their "trust me bro" warranty and it makes me appreciate what Linus has done with his company.
Yes, for sure, no problem using my footage for your video. Just make sure you credit the footage. I look forward to watching your video on it.
@@TheWongReviewer Thanks! The video will likely be posted in 1 or 2 weeks. And definitely will credit and link to your video!
I wonder if Linus will be bothered to watch more than a quarter of your video this time. His comment on the last one was telling, although no doubt he still appreciated the advertising.
@Jeff Geerling just seeing this now. YT says 4 weeks ago.. is the video live yet? Hahah
@@Bourdaga Yes it is! Video title is "It BROKE! Linus Tech Tips Screwdriver (6 months later)"
Thanks for the review. Glad to hear the "trust me bro" warranty holds up! ;)
Good customer service is nice. Never needing to use the customer service would be even better..
I wonder what caused the initial issue. If it was broken and transport or if it was just a manufacturing issue. Good to see it wasn't a universal design flaw.
Hi there. thanks for the comment. I believe it was just a manufacturing defect on the one I got. I've been paying attention to the LTT discord and reddit threads. I haven't heard anyone else have the same issue.
Happy to hear they resolved the issue.
I am very disappointed in my as well. The bits coming in carboard box without a holder alone make this, not a premium product. I cheap one that I got years ago on Amazon came with a bit holder for the extra bits.
I agree with you. I was really disappointed as well when it did not come with any bit holders and I had to order them separately. I feel it should've just came with them as a standard.
Ask yourself if you really need a ratcheting screwdriver that can't do more things than a normal screwdriver can.
Calling bits “accessories” is hilarious lol. Like my staple gun has so many accessory staples haha
just got mine and it has the same issue !! QA is honestly very bad
What did you expect from something made in China?
4:15,
I'll take the broken one ;)
If you live in winnipeg
@@TheWongReviewer unfortunately I'm about as far away from you as possible while still being in north America:) luckily I just got my megapro automotive ratcheting screwdriver in today and it's basically a red and black version of the ltt screwdriver.
@@barnett25 project farm didn't use the right megapro, so I understand why you think that those advantages are true. Had he used the like for like megapro, I doubt you'd be so quick to tout the advantages. Only reason the magnetic force is stronger is due to the shorter, non standard bits which isn't a pro to me. Also, made in north America vs China is the largest pro in my book. Shame that ltt moved their production to China buy still charges a premium price for this.
@@barnett25 The shorter (I assume proprietary bits?) are definitely not a positive, being shorter and being non-standard are both negatives in this instance. I assume the other traits are improvements, although I doubt modified knurling is much of a big deal, unless the megapro knurling is ridiculously bad. The reversed dial could just lead to confusion, if it is opposite to basically every other ratcheting tool that has ever existed. I am not sure why they would have implemented that change. Magnetic strength is always a benefit, as long as it is not over top (cases and other components are often metal, you do not want your screwdriver attracted to them). Lower back drag is a good thing, I am unaware of whether that is a known issue with the megapro one(s) not rebranded as ltt though?
@HTR Grip tape is a weird suggestion, knurling would be somewhat difficult without a lathe, but it is nothing to get excited about either. No doubt a bit of grip would be handy if you are just spinning the shaft by hand, but obviously you could also just use a normal screwdriver and umm... turn it. I have a variety of screwdrivers, but when working on a pc, my be quiet #2 phillips is the first choice due its long shaft. A ratcheting bulky multi-bit screwdriver for pcs is just marketing in my opinion.
Not sure how it took Linus 3 years to design a Megapro screwdriver
You’ve commented saltily on basically every thread in here. You doing ok dude?
@@MonolithStudiosMelbourne Were I interested, I could wonder how many inanely pointless and vapid comments you have posted on youtube.
@@-opus nice side step! Hope your contribution makes you happier in your day :)
@@MonolithStudiosMelbourne There is no side step, you are transparent.
@@MonolithStudiosMelbourne Oh sorry, I forgot to be fake, have a great year, you deserve it 😀😁😗