Business Scaling Challenge: How to Productize Services

As a company grows and scales it must shift from offering services to products. Kellogg School of Management Professor Mohan Sawhney offers examples of how two businesses successfully identified an opportunity to meet customer demand, then found a way to develop these services into products that could easily scale.

[@sanjaykrish8719]

very informative. just out of curiosity how do you manage with such a big mustache

[@rollins2922]

I haven't shaved and I keep putting by bottom lip over my whispers. Just saying.