Why I left BPO? / Nakaka-stress ba talaga?
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- Опубликовано: 8 июл 2022
- Hi everyone! Welcome or welcome back to my channel! I know how stressful working in the BPO industry can get, and in today's video, I'll be sharing the reasons why I quit working as a customer service representative. It was such a memorable experience and something that has improved me a lot. I am not sure if I still have plans on going back, but one thing's for sure, I am not closing any doors. Right now, I am very happy with my job at PSG, and I intend to stay for at least a year because this is the type of work I enjoy doing. I don't think everyone has the same thoughts working in a call center as mine. Some may enjoy the job and others may not be that stressed out as there are a lot of factors to consider. I am speaking based on my own experience and that of someone who is a working student and a newbie in the call center. I am always grateful for my stay in BPO, but I just don't have the strong personality and that level of patience to deal with different types of customers on a daily basis.
Thank you for watching! You can leave a comment below for questions and suggestions. You can also follow me on my social media accounts!
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I have a degree in Political science. I worked in city hall before but due to low pay I transitioned to call center industry. After more than 2 years with call center from healthcare to retail, I am done with it. I vow to never return.I value my mental health. I'm still depress but recovering. I am going to start a small food business later on and start gardening which I love doing. Since it is business I know It has potential to grow unlike as employee following higher up commands. Thanks for this video now I know I'm not the only one based on the comments.
Ramdam ko tong video na to. Yung pagod na kahit matulog ka hindi nawawala yung pagod
super true pagsabak ko palang sa nesting gusto ko na agad mag quite super nakakapagod dala mo hanggang sa weekend took me 2 days to fully recover and hindi na tlaga ako mag sstay mag freelance work nlng ako bahala na maliit ang sweldo atleast yung pagod mo hindi mo madala sa restday mo. grabe bilang isang introvert talking to new people every call is so draining parang ito papatay sakin ng maaga so i decided na umuwi nlng and mag wfh nlng
I am not introverted person pero dealing with new people is not my thing it feels so awkward and feels like I am pushing myself to talk to someone then assuming their impression of me of how I talk or how I handle them is mentally exhausting, especially to the things or to the situation that I have no control of then trying to continually having a conversation to them is very depressing. I want to quit my job right now 😭
Thanks for the content. That is true experience & real life inside bpo voice account even on local voice account.stress points: high queuing, survey, qa kpi points , 2min call handling, irate customer can remember until sleep, supervisor call everyday. (Sometimes supervisor whisper on the call)
I can totally relate to this video. Thanks for sharing.
and also please tell us about your current job in your next video.
Sure!❤️❤️
Im Currently working on a BPO, di ko na mention yung company pero im telco account. Im almost 2 years sa company and it seems it is not healthy anymore, i know there's a lot of opportunities but i have a trauma right now to find another job because on my work field nagkaron ako ng depression and araw araw stress. Every month lagi ako nag papa check up and araw araw gusto ko na lang ma aksidente or mamatay nalang. Kung gusto niyo mag trabaho as suggestion lang. Alam naten marami tayong gastusin sa buhay pero piliin mo kung saan ka masaya at di ka matulad saken na di ko na alam san ako pupunta. Parang na trap ako at di na ko makawala
Totally agree! Hope you're doing good now!
i feel ya
Hope you are doing fine po. 🥺 I hope you find the courage to choose what your heart really wants.
Same feeling Everyone have freedom to choose what you want.
I went out not because of irate callers I gave up because the training was too haphazard that it made me look too dumb. Hahaha
True ako gusto ko na bumigay, sobrang stress na napaka toxic minsan naiiyak na lang ako kasi wala pa din akong ipon, mas okay na lang mag trabaho abroad kaya nagbabalak na ako umalis at mag canada na lang 🥺🥺🥺🥺🥺🥺
True! Mag-abroad k nlng beshie. Wala future dito. Forever purita ka dito. Huhu
Thanks sweetie for sharing your memorable experience
I believe yung pros sa bpo ay mabilis ang onboarding process. Well ang tricky part lang yung interview if yung interviewer gusto pahirapan yung applicante. Above minimum ang sahod minsan plus sign in bonus sobrang enticing. Pero once nakapasok kana boom irate customers. I realize hindi ako pwede sa voice account at napansin ko kapag irate maiksi ang pasensya ko especially kapag bastos example dinadamay na yung parents ko at ako mismo. Kung bastos lang din naman babastusin ko din siya. There are times na marerealize ni customer na mali siya. Kaya dapat hindi standard na puro sorry or yes lang ang sagot kasi most of the time hindi mali ni agent Yung problema. I'm not saying they don't have the right to be mad but its not right to blame the agent. Kasi minsan naiisip ko ano ba gusto mo tulong ko o therapy.
Ganun din gusto ko mag.apply uli sa bpo pero nung nahired na ako ehhh tuwang.tuwa Ako until nagtake na kami ng calls...Grabe Pala talaga Lalo na sa healthcare at consumers account, naku Ang daming irrate. Nakapagdecide na Rin Ako na magresign Kasi nga parang di ko kaya Ang mga irrate..
Healthcare in the US is designed to be as confusing as possible. Don't feel bad if di mo siya na gets because it is built that way para madali madugas yung mga tao sa US.
Kahit yung mga agents sa US na nagwowork sa healthcare nalilito din sila.
Salamat sa content na to, it accurately reflects yung challenges na hinaharap ng mga bpo employees. Thanks for saying things how it really is.
Working in the BPO Industry is good for a quick cash gig if you plan on applying for a much better job later on. I've been working in the Fraud Early Warning department for 8+ Years and I can say that it was very good at first, but now it's just utter hell! I'm also planning on leaving this sh*thole soon because the money is no longer worth when it comes to my mental health.
True
iba pa rin ung buhay sa call center, kasi ok sya sa una pero habang tumatagal medyo workload na, especially high demand ung account sa ibibigay sayo
Na alala KO dati naiinggit ako Pg my nakikita akong nag wowork SA BPO, ngyun ako na ang nag wowork 6 companies na ang na try KO. SA BPO lng nasira mental health KO. Now planning na mg resign at mag change career na.. never and ever na tlga ako mg BPO pa!
Wow thank you for this content, just got hired sa BPO industry and as a fresher medyo na woworried na ako haha. I'm an emotional person but I can also endure a lot sana maging maganda naman ang exp ko sa BPO kahit papano though I overthink na since I know it's really hard dito sa industry na to. I'm nervous wish me luck!
Hello , how’s the journey in bpo industry?😊
Basta wag lng maging soft hearted at iwan mo ung calls sa site at wag dalhin sa bahay and ull be fine and at the end of the day kahit magwala pa yang customer sayo they do not matter for you enough to care for them then what your work requires
I feel you. I worked as a Service Desk Analyst sa BPO company tapos yung account namin may 10k na employees, so kapag may system issue queueing talaga sobra and ayun nga mga obobs na tumatawag and minsan racist. naka 2yrs din ako sa BPO nag resign ako kasi kahit day off parang naririnig ko yung ring ng phone, kakagulat nalang minsan. Ngayon niniisip ko bumalik sa BPO kasi goods ang pera kaya pinapanood ko vid na to. HHAHAHA
Legiit kahit day off hahahaah
habang nag tetell ka ng story nararamdaman ko na totoo ung naranasan mo and yung stress ng nangyari na feel ko sa pag kwento mo
Trueee😭 currently working as csr (telco account) 1st job ko to tas, parang gusto ko na mag resign.. naiyak na din ako sa production, maling desisyon tlga na nag bpo ako kasi mahina loob ko 😥
haaay may interview nga ako phone call nasagot ko isang beses., dinugo na ako dere deretso english na parang slang na. ignite ung pangalan ng company. di ko na sinagot grabe kaba ko hahahaha gusto ko sana non voice lang.
Hi! Proud of you kasi may courage kang idiscuss yung mga ganitong bagay about sa BPO. Yes, nakakastress talaga at minsan dahil sa sobrang stress, nakakadepress na, nakakaanxiety and nakakababa din ng stats kasi negats na yung feelings mo habang naghahandle ng calls. My advice to everyone who's reading this and still works in BPO or planning to work in BPO is not to take it personal and make your health a priority, ikalma ang sarili. Karamihan kasi satin ay nagsstay parin sa BPO kasi wala pang choice at hindi naman natin kasalanan yon. Isipin nyo nalang na dadating din ang araw na matututunan nyo din lahat pati pagcontrol ng feelings nyo. Naiyak din ako dati sa prod pero walang nakapansin, naiyak ako dahil sa inis, dahil sa awa, dahil sa stats pero naisip ko lang, ginagawa ko naman lahat, ipinaliwanag ko naman na paulit ulit pa nga at paiba iba ng way para maexplain pero close minded sya kasi kasalanan nya, nagtake pa nga ako ng extra mile para malinawan sya pero DSAT parin; okay, okay lang ako basta ang alam ko ginawa ko lahat ng pwedeng gawin para makatulong at kung mapalipat ako ng account because of my stats, well ganon lang talaga baka hindi lang para sakin.
2 months pa lang ako pero ayoko na. Haha! AU acct naman, madali at 15 mins avail. Pero iba pa rin. Haha!
Gusto ko itry yung bpo just to have an experience since I want to apply as VA. They say that there's a bigger chance to get a client if you're from bpo. Wish me luck ❤
Same plan sissy!
@@ricapenaflorida1903 Sana maging maganda outcome ng plans natin, maybe next month ako mag start mag apply need ko pa ng deep understanding about grammar rules😅
Lez do this💪
You are suffered, depression that time.
All Glory to God! You are free now!
Hello I'm also from healthcare account handling members, bagong endorse pa lang ako sa prod, 1st day ng nesting gusto ko na mag quit talaga lol since newbie lang ako sa bpo ang 1st job ko 'to. Honestly mahirap nga lalo na pag wfh kasi yung support thru chat lang sa gc's pero after a few weeks masasanay ka na rin even tho every week may irate talagang member tho hindi naman lahat nagmumura (and pwedeng pwede mo naman babaan ng call mga ganun) and as what I've observed kapag mabait & soft boses mo hindi nagiging ganun ka irate si member kahit inis na sya sa insurance nya hahahahaha
Na burnout ka sis. Totoo to, mahirap tlaga magwork sa CC. I'm happy for you na nakaalis ka na sa situation na sobrang draining at nakakastress. 🙏
Thank you🥹
hope makapasa sa final interview !
goodluck po sa new job mopo
PADAYON
I've heard that one of the reasons that people leave quickly is because of the workplace culture. I've read forums claiming that the culture could be compared to a high school watering hole with wives and husbands cheating on their partners with their colleagues. Most workmates are said to be immature and unprofessional with their colleagues. I hope the rumors are false because I may be about to enter the industry.
I suggest exploring jobs other than BPO companies because I am telling you if you are a type of person that seeks more educational growth or a career growth, you might be resigning immediately. The job in BPO is different from other jobs in the government or in the public sector. One thing I don't like about being a call center agent is you are stuck in one setting of environment-computers, headset and your chair. Most of the time you'll be sitting in front of your computer for 8 hrs shift. You'll be required to work at night shift schedule or at graveyard schedule or worse a shifting schedule which will affect your sleeping pattern. You cannot immediately file a leave of absence when you need to because it depends on your team's adherence. The salary isn't that great either. It's just a rumor. Worst is if you'll be working with an account which the majority of the clients are demanding, toxic and unprofessional. There's a stat or metrics you need to pass too. It's not just answering the calls and good bye. These are just a few. This job I have until now undeniably has just supported my family's needs, but did just isolate me to a real job that I really wanted to pursue and explore. So think and ask God's will that he may direct you to the path or a job that will make you happy and content and that was one thing I didn't do.
Ha ha those demons in bpo are there.Its up to you how to handle them.Sometimes your supervisor will nag you when your calls are getting down.determination in bpo
@@benjiepeleno5816 I think it depends on what type of role youre handling in a BPO company.
Spot on. Because most are college dropouts and thus only have high school mentality (as expected). They f*ck anything that breathes.
It's true. I see it everyday.
Juskooo super relate sa walang support 😢loaded pa trabaho. I dont think bpo industry is true to their employee regarding job description. So guys akala nyo lang malaki sahod pero tignan nyo workload 😢
Mgkno Po pwdi q bng mlmn for aware my friend ok lng ba?
sobrang nakaka relate ako dito
Alorica din 1st company ko. Healthcare account din. I was dealing with providers naman kaya di masyadong stress., Hehe
Buti ka pa huhu
Legit yan. Grabe yung mga callers
Sobrang nakarelate ako dito. Pero dito ko lang din narealize na hindi ako pwede sa voice account at karamihan ng calls puro i want to speak to a supervisor. Iilan lang yung maayos kausap. Sobrang rude kasi talaga ng ibang customer. I remember one time sobra mag mura at sumisigaw na siya sa phone nainis na ako binabaan ko siya. I hate this phrase that customer is always right. Some foreigners sobrang entitled grabe makademand. But i feel it too na walang gana pumasok kasi mag calls nanaman tapos puro mura lang maririnig ko. Madali lang sabihin ng iba na wag mong dibdibin pero kasi yung iba nammersonal kaya pag bastos sila sinasagot ko din sila. They should thanks us kasi we are extending our arms for them to help pero most of them ayaw yun gusto lagi supervisor agad. Right now im applying for non voice try ko lang if pwede sakin pero if not balik nalang ako uli sa normal jobs less stress less pay.
sa totoo lang bawal madamdamin sa BPO. dont take it seriously!
Ok lang yan ma'am you're still beautiful 😁
Relate aq dto😂 first day q ng nesting today as in ngarag tlg ahaha wfh pa q sariling sikap healthcare accnt aq as a newbie suko agad aq first day p lng haha
Ano yang PSG na work mo ngayon? I think yan din maging prob ko sa coming days training palang din ako same us ur account.
totoo naman talaga yang eni explain nya. aanhin mo naman may trabaho ka nga pero stress ka naman iikli buhay dahil depress
True 🥺
Thank you po sa video! ask ko lng if ok bang i mention ko sa company na applyan ko na nagkaroon na ko ng BPO exp. pero hangang training lng di ko tinapos siguro mga 2 to 3 weeks lng ni ako nka about ng nesting , nag resign ako kasi feeling ko di ko nagegets yung sa training hirap ako mag catch-up nun, so naging excuse excuse ko yung health ( actually menta health) i need some piece of advice. Same ng account healthcare sobrang daming tools at kakabisaduhin , bawal kasi kmi mag dala ng notes dun.
Upload ka besh sa experience mo sa bago mong work😁😁😁
#proudbffhere👋😁🤗
Hahha sure!! Next week hahaha miss you!
relate ako sayo newbie ako sa account n yan parang di ko maabsorb sa dami nia.
True, parang ayoko ndin sa bpo dahil sa hirap ng metrics :(
Lately pinapraktis q tlaga how to apply call center and how to answer for the interview.. Alam q din na mahirap tlaga ang call center mrami din aq nlalaman na ngkakasakit dahil sa work na yan dhil super stress.. Pero sa kwento nu po maam ayaw q na mag apply sa bpo hehe kc sobrang madamdamin aq😁
May iba naman na-eenjoy call center. Cheer up❤️
Auto pass ako kapag merong night shift. Not good for the long term health.
Eto yung pakiramdam ko at the moment😭 gusto ko ng mag resign pero sayang..nagkaron na nga ako ng vertigo dhil sa work na dati wla naman..
Maam ingat pp sa kalusugan mo...Ako nga nag.apply uli sa bpo pero Nang makita ko Ang video na to parang ayaw ko na...😅
nung dati sa travel insurance ako before maging Writer sa GMA, anhirap nkka stress at burnout tlga. Yung work nkkadestroy ng mental health
Kawawa tayong nasa BPO dahil sa mental and emotional struggles natin na hindi naman covered ng kahit anong HMO. Nasabihan pa ako na mas need ko daw magpunta sa psychiatric ward 😢
Nakaka-stress po tlga ang work as a call center agent. Nagkastress fatigue ako dati nung nagwork ako s BPO
0:23 " wala na akong ma content, (so umalis ako sa work, ngayon meron na)" haha imagination ko talaga😂 fn here!🙌
Haha😂
ako may lakas ng loob.pero na liguak ako sa telco acct during assessment kasi grammar matters after a week of training😢..ngayon ililipat daw ako sa ibng acct.pero di na ako mag aantay baka mtgalan pa.apply nlng ako sa iba.
Hello po. ok lang po bang hindi nurse pag sa healthcare account or dapat po graduate din ng medical course?
under health care din po ba course mo? meron din ba non-voice under health care sa Alorica? gusto ko kasi sana i-try ang BPO under health care pero wala akong experience. lahat po ba ng workshift is graveyard? thanks
No need naman po healthcare related ang course mo kasi may training naman. I dont know po if may nonvoice. Usually wala.
hello po as a working student po yung training mo po ay nightshift na? thank you po
Haha, Alorica na naman, dami ako naririnig na issue sa company na yan
Pwede malaman magkano starting salary compared sa latest job mo sa psg?
Hello po pwede po ba magtanong ano ano po mga tanong sa PSG modern video interview?
Hindi pala uubra ang mga taong madamdamin sa trabahong ito! Dapat wag mong damdamin ang galit ng ibang customer. Stressful nga!
npaka risky sa health sabi ng DOH at sabi din mga doctor kaya malaki bigay kahit sa pinas lang..kya dito ginanap pinas kc una alam nila risky sa knila pangalawa mas mura bayad compare sa kanila .
Experience ko sa _______ hnd ko e mention anong company
Pina pa punta ako sa main location kasi may offer sila sakin na Non voice, so ako naman nito pumunta pag dating doon tinanong ako kong anong account sinabi ko Non voice account tapos sabi sakin wala daw sila non voice ..
Tapos yong nag interview sakin hnd niya masyado clear ang voice tapos bigla niyang pina stop yong online Asessment sabi niya .Hindi na daw ako e refer sa ibang account yong feeling sinasadya niyang hnd ako maka proceed.
Bias lang kasi according sa direction kasi sasagutan yong online asessment sa walang nag istorbo but andon sila sa tabi ko ginugulo ako yong isa nag bibilang nag chichika..
Members/Customers from the Health Insurance po ba ang tumatawag sa inyo sa naging account ninyo sa Alorica? I am on a different company po kasi ngayon and Healthcare account din ang hawak ko. Although, according sa trainer namin iyong work namin is exclusive only to health service providers which is mga doctors, nurses, etc. lang so hindi kami iyong sasalo ng tawag and concerns ng mga members so I was expecting na less irate calls ang maeexperience ko since basically puro professionals ang makakausap namin. Just wanna make sure po kasi I am trying to set expectations ngayon kaya ako nagsesearch ng mga vids dito sa YT.
Yung samin po members lang. If providers po makakausap nyo, legit na less stress❤️
Good thing I left that god forsaken industry. Started way back 2007-2012, left for good, changed career, now I’m earning 6 digits.
Whats your career now?
@@FelixLabra-ov8wo software engineer for a uCaaS company / industry.
@@crazycowpoke sana maging gangan din ako soon
"Mga bobong customers" - As a 20-year veteran of the BPO industry, SOBRANG TOTOO TOOOOOO! Pero TBH natawa ako kasi yan din yung sinasabi ko nung agent pa ko. :D
Syempre instant terminate yan pag sinabihan mong bobo ung amerikano pag nireport ng sup mo ung call recording mo na yun 😂😂😂
Yes ano account mo. Cigna ako. Sayang dapat nagtagal Ka even a yr
1 month pa lang ako sa prod. (Telco account) pero di ko na alam kung kakayanin ko pa. Madaming tools, notes,cases, malala ang multi tasking. 5-7 customers sabay2 need iassist (chat support).Kapagod na talaga😪
Anong company ka
CNX
Hirap pa naman process ng telco. Naranasan ko din yan nung nasa tmob ako sa teletec. Gusto pa nila every 2 mins binabalikan lahat ng customers. Sobrang na overwhelmed ako nun. Ang mahirap kasi sa call center hindi nakikita ng iba yunf mental at emotional abuse na pinag dadaanan natin. Di tulad sa physical na madaling makita at pwede ka mag reklamo.
Mahirap din ang chat support lalo na kung more than 3 yong clients/customers na need mo replayan..
I♥️♥️♥️u
Hello po! Kinakabahan ako kasi I am also diagnosed with mental illnesses and i feel na super okay ako ngayon kaya nag-apply na ako dito.. yung BPO company is new lang and marami ako naririnig na positive comments. tapos mukhang madali lang yung account. Excited talaga ako nung natanggap ako pero habang natagal parang lalo ako nadadown. idk why. kasi dati kong job is ESL and sobra ko naenjoy kaso need ko talaga magrest for aw hile...= napapaisip ako if tutuloy ako. magpapamedical na ako tomorrow tapos shoulder ng company :( what if bigla ako mag back out before ng starting date ko ? napapaisip ako kasi willing ako bayaran yung medical which is 750.
Try mo muna, malay mo okay naman. Depende kase talaga sa account and support. Yung boyfriend ko nasa call center din and na-eenjoy naman kasi mababait mga kawork nya and maganda support sa kanila ng management. God bless your journey! ❤️
@@rosejeandavalos di kaya sa bf mo is one of the ____? :)
@@rosejeandavalos baka kaya sya nag eenjoy dahil meron eme 😂😂 skl po.
First job ko BPO Telco, international account. Wasak talaga mental health ko hahahahhaha
Hi ma'am, trainee din ako for Alorica and Newbie ako. Healthcare account din ang ihahandle ko.pwde ko bang malaman kng anong healthcare/health insurance company from US ang hinahawakan ni alorica para ma research ko man lng kng meron. Parang na stress na ako sa kwento mo ma'am hehe. Pasuyo nman ma'am para kahit papano ma research ko man lng. Salamat po.
United healthcare po mostly hawak nila na healthcare account
@@ms.d523 same account before 2 years ako don pero inhouse ako yung may-ari mismo ng UHC. 5 letters yung name ng company.
Sa healthcare din ako pero di ako tumagal kasi mahirap ang healthcare...Nagtataka nga ako sa ibang nagpopost about healthcare na easy account daw...Sabi ko sa sarili ko na siguro mahina lang ang utak ko kasi easy lang sa iba...Dagdagan pa ng mga support na di ka halos pinakikinggan kasi bisy din daw sila...Ayun nagdesisyon ako na magresign.
hahahahahaha nagkukunwari lang mga yun na easy easy lang
di mo na need mag call center focus ka na sa youtube vlog dyan na matutupad mga pangarap mo laki sahuran sa youtube eh
Hopefully!❤️
If you're a recruitment specialist in BPO, you're also working in a BPO industry.
No its not bpo.
Hello miss beautiful pa shout-out
Ang negative ng video na 'to puro complain Hahahaha mag sstart nako ng training next week. I'm trying to find a video about healthcare account ng Alorica, something to learn. Ngayon medyo natatakot nako HAHAHA
any positive sa account na to? Huhu
This is just totally based on my experience. Some of my colleagues naman po kahit newbie lang din na agent, nakaya naman nila yung stress and naenjoy naman nila. Wishing you the best on your journey❤️
Hi, I am currently working at Alorica, Healthcare Account. hindi madali ang healthcare account, madaming tools and process na gagawin bago mo matulungan si caller. hindi ka pwede basta basta mag release ng info and mag transfer ng call kase need mo muna na i validate and pull up ang accnt. grabe ang pressure sa healthcare lalo na kapag hindi makaintindi si CX lalo na sa mga Turn Around times and authorization.
Update nag resign ka po ba? 😅
@@EDanimation_ UPDATE!
About sa account. One of the best ang Healthcare. Di siya ganon ka pressure super enjoy lang lalo na yung 6 months ko. Dabest yung mga Team & TMs sa Alorica by the bay. Yung LOB ko din super chill at andami kong natutunan na medical terms. Medjj maraming tools pero di naman mahirap inavigate - more on pang verify lang ng info.
About Alorica. Medj ang panget ng Management at ang konti ng perks, so once na tumagal ka sa BPO malalaman mo na competitive ang mga company when it comes to salary & benefits. Bulok ang sistema. Magpapatagal lang talaga sayo yung account at yung mga tao sa paligid mo.
PS. Waiting nalang sa 13th month then bounce na at hanap ibang company. Hopefully sa Healthcare padin na account.
@@blessiemaedondonay8819stress ka na niyan ah. I was with Optum before United healthcare account more than 2 yrs. Try mo mag telco at retail and you will see the gates of hell 😂
So true,pambulag ng mga cc yan.may mga support feeling tagapagmana ng kompanya.
Binanasura yan sa US AT DITO Tinatapon sa pilipinas
Truth. Daming video sa youtube American's discouraging people to not apply in call centers that's why there are always hiring here in Ph
Ano po name ng company nyo before?
Alorica and continuum
Bagsak kana sa active listening par
Ganyan talaga khit daan industry my stress!!!! Malaking tulong sa economy ng pinas ang bpo!!!! By 2025 high middle income country na ang pinas!!! By 2033 1 trillion dollars na ang economy ng pinas!!!!! Mas marami choice ng trabaho
But BPO is a deadly industry. The stress level, metrics is high.I became suicidal. I am not going back after more than 2 years from healthcare to retail. Kbye!😂
You're delusional.
Alam po ba talaga ng mga clients na filipino ang sumasagot sa kanila?
Yes, because of the accent! Specially, when you're newbie....
Opo
Kung pinoy accent mo oo kung kaya mo gayahin accent nila hindi
Omsim
TL ko sa factory ang turing samin parang insekto..
MagAngkas ka para di ka maistress
CVS MED D po ba account nyo? 😀
Cigna ako
natawa ko don pati sa panaginip may irate customer HAHAHAHA
Legit
Totoo po un, khit sa panaginip nagttake k ng calls😂
Ano na po current job mo ngayon ms. Rosejean? Pareply po. Thank you😊
Recruitment Specialist po
@@rosejeandavalospaano mag apply niyan?
Wala naman kasi talagang choice
BPO is broad you should rather say customer service in BPO. BPO stands for Business Process Outsourcing ang mabibigay kong example dito ay nagttrabaho sa isang company like for example Alorica pero yung tinatrabaho mo e hindi galing sa Alorica but for a different company like for example in this video is a healthcare account.
Tama naman sya. If alorica sya, Then outsource sya. May direct kasi na healthcare like Optum. Bale sa Outsoure company sya and hindi sya sa In House
ang ganda mo po may boyfriend ka na po ba
Walang mahirap sa taong matiyaga.pag Hindi mo mahal work mo mahirap talaga.10 years na Ako sa call sa center but I love working to help other people.mas mahirap Ang walang trabaho.mas super super Ang hirap Ng pinagdaanan ko sa buhay.Call center is not a big deal for me.Stress is just a matter on your mind.The anecdote of stress is helping others or customers stress.
Ano yung trbho mo ngaun?
Recruitment specialist po
Dabalos din ako iba lang ang spel sayo davalos ang iyo, ipasok mo nga ako sa trabho mo
So negative, it does not help to those eaying for bpo industry. The job was not for you then. Do not influence people from your experience as it may be different for them just for the sake of your content.
Yes it is, for me. I won't force myself to say na nag-enjoy ako, na masaya ako kahit hindi naman. If for the sake of content, sana nanghikayat pa ako lalo para kumita ako sa referral bonus, pero I did not. Kasi alam ko mismo sa sarili ko, nahirapan ako. I specifically said, na nasa tao sya, it's obviously not for me. I also mentioned na some of my friends okay naman sila, pero it's not the same for me. This is the reality. Not all people para sa BPO, stressful naman talaga sya especially sa mga emotional na tao. This is clearly not a motivational content, because sobrang hindi okay mental health ko nung nasa BPO ako and di ako magpapakahipokrita na mag-movitivate kung ako mismo hindi ko kinaya.
@@rosejeandavalos I appreciate your content po kasi at least well informed mga tao bago sila mag-apply as call center agents. Hindi naman talaga lahat for BPO Industry. Katulad sa other jobs.. dont mind his comment po
Thank u❤️
No, it's NOT negative. These are FACTS. BPO Industry is not for everyone. Even BPO companies know this. They don't actually expect you to stay for very long. It's good for a quick cash gig, but not for a long-term prospect job. Only a special kind of people can survive permanently in this job. I've been working in FEW dept for 8+ Years, and while it was good at first, it just spiraled into an abyss of hell as the years go by. Things did not get better, it just became worse! I appreciate this lady giving out FACTS, so that people will not be disappointed when they go in there. They go in there knowing they are PREPARED. I myself is preparing for my exit from this company because the money is no longer worth the hassle for my mental health.
It's not negative, it's a fact.. di mo hawak ang psychological aspect ng mga kausap mo.. di secure ang work sa bpo dahil performance base..and di ka God like para di magkamali.. Call center jobs are for those na walang choice in life. Depende if gusto mo talaga yung job.. pero in bpo industry it's not a healthy environment.