Buying on DHgate - The Biggest Mistake That Most People Make

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  • Опубликовано: 12 сен 2024

Комментарии • 529

  • @MayaaSimonee
    @MayaaSimonee 4 года назад +163

    I look at the sells the person had, read reviews, and look on RUclips for links the creator leaves.

  • @sharondavis5910
    @sharondavis5910 4 года назад +61

    This answered my question to the t. And was very acknowledging to how to spend my money. And I especially like how you let it be known that you are not judge mental about others purchasing these items versus the Real Deal. Be blessed and know I will watching you for more information and requesting information. HONESTY IS THE BEST POLICY. Love it!!! Carry On...

  • @moussechan5940
    @moussechan5940 4 года назад +1156

    I opened a dispute because i didn’t receive an item and they refunded really fast

    • @chabelitab4096
      @chabelitab4096 4 года назад +10

      Grand Mousse Hi Grand how do I open a dispute?

    • @walkerdeimund9124
      @walkerdeimund9124 4 года назад +14

      I bought two Jerseys and it’s been about a month and it hasn’t come yet

    • @mcdonaldssprite8563
      @mcdonaldssprite8563 4 года назад +2

      how to i open a dispute ?

    • @discingaround
      @discingaround 4 года назад +11

      Same. Seller sent two different items to two different states than I live in. The only thing that held up the refund was having to wait until the 30 day EMS shipping window expired. After that I got my money back the next day.

    • @nuraldin9291
      @nuraldin9291 4 года назад

      Chris Ayala probably payapl

  • @osmanyfernandez8963
    @osmanyfernandez8963 4 года назад +95

    amazon doesnt sell their own stock either, more than 60% of the products on amazon are through third parties sellers, whats differentof dhgate and amazon is that the seller are in china and not in the us

    • @3Storms
      @3Storms 4 года назад +5

      One Amazon seller charged me two shipping charges to separately ship two movies from the same source. It's turned into a bullshit scam.

  • @heribertfeldlage
    @heribertfeldlage 4 года назад +56

    All I want to know is... Is my CC info safe?

  • @mandymoore5774
    @mandymoore5774 4 года назад +64

    Very useful! I didn’t think it was legal for ANYONE to sell counterfeit items, however it was more news to me that we don’t allow em into the country

  • @3Storms
    @3Storms 4 года назад +153

    Thanks to coronavirus everything takes longer to get through Chinese customs, so expect 1 to 2 month waits. Also always pay attention to the smaller print where sellers state how many days before they ship something out. It could take up to 3 months before a seller even ships something out. They deliver exactly what you ordered 95%+ of the time. You just need to get used to everything being so slow.

  • @ryanleamen5883
    @ryanleamen5883 2 года назад +62

    Each seller has a number of sold items so only go with the sellers with high numbers

  • @dogit1840
    @dogit1840 4 года назад +27

    There is also something your bank can do a chargeback so before making a purchase from someone you're not comfortable with check with your bank for insurance possibilities and charge back through your bank

  • @kandirox
    @kandirox 4 года назад +220

    Yeezy's straight outta Shenzhen Province! Lool. Love it

    • @goldnchild6004
      @goldnchild6004 4 года назад +11

      This comment had no business being this funny 😆

    • @tuckerjones5899
      @tuckerjones5899 4 года назад

      Haha I read this exactly when he was saying it #mindfreak lol

    • @lilchrist9555
      @lilchrist9555 4 года назад

      @@goldnchild6004 on folks nem grave 😭😭🤧

  • @rachelhough428
    @rachelhough428 4 года назад +44

    Very informative video. I'm a new customer to DHGATE and did go into the tips you mentioned. However awaiting delivery atm. I would be interested in more of the liquidation of goods video if you were to do. Thanks again for this one though!

    • @AndyoLawrence
      @AndyoLawrence  4 года назад +1

      Thanks for your comment Rachel. Your wish is my command! :-) ruclips.net/video/TX4A6th4NWE/видео.html

  • @madscientistjay3927
    @madscientistjay3927 4 года назад +14

    Nike has its manufacturing contract(s) in China and Vietnam, it is very easy for the original contract factory to sell their schematics to other factories as well, that is how you are able to purchase legit Air Jordans aka UA's under the radar. You have to remember that the Asian community is very close knit and share info with each other.

    • @AndyoLawrence
      @AndyoLawrence  4 года назад +5

      Unlikely, Nike runs their own factories over there with their own security, even if their intellectual property was to be leaked left to their own decisions cheaper quality materials and far less quality control still means that by buying fakes you're generally getting rubbish, very few fakes use the best standards and QC. If you pull the trigger it's a lottery as to what you will get, some people get two left feet! Some people get a different shade material for each shoe, some get bad stitching, some have the sole fall off within a week. As I always say, if you buy fakes understanding the situation and are prepared for what you get then that's fine, just don't expect Nike just because they have a swoosh.

  • @tasksforce1414
    @tasksforce1414 4 года назад +26

    How can I know if the reviews on a item is real or not

  • @BeautifulBrandyJ
    @BeautifulBrandyJ 4 года назад +34

    I DID USE THE DISPUTE FEATURE AND GOT A REFUND VERY EASY

  • @shaneskywalker7945
    @shaneskywalker7945 4 года назад +30

    Protect your self and use a CC. You can always charge back if something goes wrong.

  • @bm7687
    @bm7687 4 года назад +22

    I have ordered stuff with them
    It’s good quality n looks great!
    Value for money 💰 don’t have to break a neck with river Island expensive Uk Uniform
    Definitely shopping more
    Sorry for the guys who got ditched

    • @sammyk8741
      @sammyk8741 4 года назад +2

      Gachunga Mumbi can you please send links to the trusted sellers you’ve bought and received from??

  • @amyanderson4462
    @amyanderson4462 4 года назад +9

    I bought on dhgate. Items arrived damaged. I did dispute but sellers refused to give me full refund unless I paid for return shipping and they would reimburse... I refused as the return shipping was expensive and thd sellers should not have sent me damaged goods. Thank God I purchased with credit card that has purchase protection. I called credit card , provided pictures and they refunded my money to credit card. Will never buy from dhgate again

  • @chuckc7815
    @chuckc7815 4 года назад +139

    I've bought $40 trainers as good as the original ones which cost $170, virtually no difference, who are the RIP off merchants, erm I would say Nike and Adidas for starters, their stuff is made in Asian sweatshop too you know.
    l

    • @lovejay3157
      @lovejay3157 4 года назад

      Hi, are these sellers located in China?

    • @graciousdeak
      @graciousdeak 4 года назад

      @@lovejay3157 yes

    • @ytmflow635
      @ytmflow635 4 года назад

      Yeah but I bet my shit can be side by side and tell the difference

  • @juanaguzmanresendiz5243
    @juanaguzmanresendiz5243 4 года назад +183

    Im looking into buying a dress from DH gate and im watching reviews before i do 😁 this is helpful

    • @amirwb5663
      @amirwb5663 4 года назад +5

      Juana Guzman Resendiz good to know. My sister didn’t look at anything and decided to order a dress. It didn’t come, so she called. The lady she talked to wrote down are information and 2 weeks later she took out 240$ and left us without a dress and -240$

    • @MrGrey-dx5sb
      @MrGrey-dx5sb 4 года назад

      How did it go? Don't mind me asking. Please and thank you.

    • @henryjbonilla730
      @henryjbonilla730 4 года назад +1

      Juana Guzman Resendiz I’m watching reviews too lol

    • @juanguzman5983
      @juanguzman5983 4 года назад

      Me tooo !!

    • @mcdonaldssprite8563
      @mcdonaldssprite8563 4 года назад +16

      if the reviews repeat the same words over and over that means they’re fake

  • @rashidamoore5529
    @rashidamoore5529 4 года назад +16

    How do I buy big brands through an appointed liquidation agent? Thanks

  • @olivierchrapek7783
    @olivierchrapek7783 4 года назад +58

    How come I bought a pair of jordan 1s and I went do a hype beast store and said it was 100% real

    • @henrycharles2489
      @henrycharles2489 4 года назад +7

      Maybe it was from the real factory? Really good rep?

    • @adamamier5294
      @adamamier5294 4 года назад +68

      What was the sellers name?😅 wanna buy from there too then haha

  • @eliteaviators
    @eliteaviators 4 года назад +16

    Ordered a few things and no problem

  • @bobe7348
    @bobe7348 4 года назад +45

    I ordered 3 items, never got them, DHgate is doing well in mediating with the sellers and so far I have received 1 refund out of 3, still waiting on the other 2. The live chat is very effective as those people do a great job on making sure your dispute is followed through and they communicate in a timely manner. The sellers on the other hand are terrible, very poor at communication, my orders were sent to different locations if they even actually even sent anything.

  • @youngbankroll1897
    @youngbankroll1897 4 года назад +15

    Well I mean they canceled my order idk what to do but it says shipped so I’m confused

  • @markchawner1586
    @markchawner1586 4 года назад +11

    Football shirts are great ! Good quality shirts, sleeve patches , name and number on back, all fine ! 😊

    • @markchawner1586
      @markchawner1586 4 года назад

      @Eric Ortiz I'm in the UK ... Around a month to 5 weeks .... But the soccer shirts I ordered were truly excellent .... Well worth the wait and the quality was excellent. Good communication between myself and buyer too.

    • @shaolinmashego6977
      @shaolinmashego6977 4 года назад +3

      Can u plis share the supplier

  • @4865
    @4865 4 года назад +11

    I found some shoes that were legit 2 cents and was wondering if u had tk pay more to the seller?

  • @divinegoddesstarot1111
    @divinegoddesstarot1111 3 года назад +11

    One seller took the money out of account then canceled my order. Now I have to call my bank

  • @d.r.a.k.o2548
    @d.r.a.k.o2548 4 года назад +86

    3:34 how did you know 😳jk

  • @r1o_chance
    @r1o_chance 4 года назад +11

    Everyone remember it takes 50 somthing days to get to you so wait until maybe 2 months

  • @chisomhalliday4488
    @chisomhalliday4488 4 года назад +27

    roughly how long would it take for an order to be processed?

  • @YaldaYaz
    @YaldaYaz 4 года назад +49

    Hey honestly thank you so much for this video. Unfortunately, I've encountered an issue. I ordered 6 bags from one seller, checked he had like over 90% rating etc and spoke to him prior placing an order. My package was delivered this morning and the bags are NOTHING like what the seller described to me, and nothing like what the sellers written description and photos are. The size, the style of the chain, and the inside of the bag including material are completely different. I'm just getting a little confused with DH GATE website as I'm unsure of exactly when I have to open a dispute or opt for the 'return refund' section on my order, as it details that they encourage to talk to the seller first. But there's nothing to discuss because I have proof of the items not being as described. I already notified the seller about it but do i have to wait for their response first before opening a dispute or do i just go right ahead? I am wanting a full refund and also wanting the seller to reimburse my shipping fee because obviously it's not just a personal decision it is completely their fault so i have no choice other than to return the items. (thanks for taking the time to read this)

    • @YaldaYaz
      @YaldaYaz 4 года назад +2

      also my issue is i don't know the time frame of when to take what action. All i am aware of is you can open a dispute within 5 to 90 days of the order being shipped out

    • @jseay89052
      @jseay89052 4 года назад +5

      Always open a dispute and not return the item. If you opt to return the shipping from the US is at least $35 and there tracking stops once it's in China so you have no way you confirm the seller received it. So you can't get the return shipping return without proof. So now you could be out the cost of the item and extra shipping. You can open a dispute whenever even before you receive the item if the tracking doesn't work.

    • @mesharialshammari359
      @mesharialshammari359 4 года назад

      Update?

    • @DodgersLakers
      @DodgersLakers 4 года назад +1

      Any update ?

    • @jessemoreno6739
      @jessemoreno6739 4 года назад +2

      When buying anything look at reviews that have pictures to see if there good

  • @youngmana9022
    @youngmana9022 4 года назад +7

    I'm grateful to have found your channel cheers mate, subscribed

  • @AceJitt
    @AceJitt 4 года назад +63

    i bought 2 items and one came in under 10 days luckily.

  • @zonisober4275
    @zonisober4275 4 года назад +6

    Nope. The seller sends your stuff to the wrong place and DHgate doesn't give a cr*p. Zero responsibility over the shipments. They only say "contact the seller" and the seller is long gone by then. Waste of money!

  • @HolyManM9
    @HolyManM9 4 года назад +10

    What does it mean when it says “On time delivery 53 days”

    • @AndyoLawrence
      @AndyoLawrence  4 года назад +8

      It means you wont see your item for a while!

    • @cbgflacco233
      @cbgflacco233 4 года назад

      Tuff

    • @thamster71
      @thamster71 4 года назад

      It means they have 53+ days to actually ship.

    • @RX-8GT
      @RX-8GT 4 года назад

      @@AndyoLawrence haha, that's exactly what it means😂

  • @scotts6596
    @scotts6596 4 года назад +6

    Good info! But how does DH gate compare to Aliexpress? Or is just as Bad/good or worse?

    • @AndyoLawrence
      @AndyoLawrence  4 года назад +1

      Aliexpress and DHgate are essentially the same structure and both have far eastern sellers so the experience will be very similar I would say, I don't have enough experience to say if one is better than the other in terms of customer service.

  • @michaelkorn361
    @michaelkorn361 4 года назад +10

    I got 2 jerseys by now and my brother got a fake yeezies (to Israel) and we are completly satisfied. The quality was nice and shipping was pretty quick since the post office here is extremely slow and works only 5 days a week so since an item landed it might take 3 WEEKS until it arrives at your door. I think dhgate is a really good place to get cheap clothing that looks super real and mod projects (guitars etc.) Will keep using it 100%

  • @bamly2314
    @bamly2314 4 года назад +23

    How long does it usually take to arrive? I ordered my on December 11th 2019 on a Monday.

    • @AndyoLawrence
      @AndyoLawrence  4 года назад +21

      I think you mean 11th November 2019? Unless you're writing from the future! 😀 It depends where you are in the world and how quickly the seller ships your item but I would expect at least a week to ten days possibly longer.

    • @JordanB10
      @JordanB10 4 года назад +6

      Wholesale-Help.com lmao

    • @dawidbobal443
      @dawidbobal443 4 года назад +7

      I order from Ireland and i get most of my things in like 3 weeks

    • @ricarichardson1833
      @ricarichardson1833 4 года назад +1

      JordanB10 edsu

    • @seanmcsweeney17
      @seanmcsweeney17 4 года назад +1

      @@dawidbobal443 did you have to pay customs/what did you buy?

  • @JM-gu3tx
    @JM-gu3tx 3 года назад

    Another problem with Dhgate is that watch sellers do not give information on the watch model number so people can buy an extra movement. for when the movement breaks. Sellers are often reticent to give such information. Moreover, some watch movements can have two numbers, one for the generic model and another number for the official watch movement.

  • @tiffanynorton3729
    @tiffanynorton3729 4 года назад +13

    This video helped me a lot I got new shoes and the are great thanks for the video

  • @michaelbenson1031
    @michaelbenson1031 4 года назад +3

    I have brought a ebike and tryed to speak to the seller and they have closed or diddent exsict ,dhgate are saying its been shiped but iam i bit worryed ,the ebike was $ 840au and from a different seller its $ 5400au why the big price difference and there are using the same pictures of the same bike ???

  • @denfinch5694
    @denfinch5694 4 года назад +17

    Hi, very interesting. I ordered a so-called Rickenbacker bass guitar from DHGate a few weeks ago, paying around £230 GBP which is obviously ludicrously much cheaper than the original. The bass in question got one 5 star review. What is concerning me is that apparently, it won't be shipped to me until the latter part of October! The finish on the bass is quite unique compared to any original so maybe that's the reason for the wait? Have you any experience of DHGate supplying musical instruments and if so, are they favourable? Thank you very much. Kind regards. Den Finch

    • @AndyoLawrence
      @AndyoLawrence  4 года назад +2

      As each supplier is different on DHgate it's impossible to generalise I've not personally had any experience with instruments from there so I can't offer any help, maybe another viewer may have. I hope it works out for you Den but by now you've probably realised it's not a genuine Rickenbacker so you may need to lower your expectations along with the piece. I hope you receive it without any issues in good time.

  • @1tsangg
    @1tsangg 3 года назад +1

    why when you view a product it’s cheap but then you put it on your cart and it’s more pricey

  • @akago1654
    @akago1654 3 года назад +2

    So when you buy airpods on dhgate its 100% fake ?

  • @juanwhick5589
    @juanwhick5589 3 года назад +1

    Great info. Please do a video on how to obtain the brand name merchandise such as Nike puma and things like that. Thanks for all the info

  • @montaicraddock6278
    @montaicraddock6278 4 года назад +12

    Umm I have a serious question.. just to be on the safe side, “one piece” and “one pair” is the same right?

    • @newmanmoore927
      @newmanmoore927 4 года назад

      Montai Craddock Yh it’s the same

    • @xZolt
      @xZolt 4 года назад

      Montai Craddock yea

    • @zakk8026
      @zakk8026 4 года назад

      "1 pair" is usually shoes, earings, gloves ect.

    • @kingswifter2514
      @kingswifter2514 4 года назад

      No

    • @BC-mq5kj
      @BC-mq5kj 4 года назад

      It depends. Socks for example

  • @gagehammqnd
    @gagehammqnd 4 года назад +3

    if the item you have purchased gets deleted by the seller what do you do?

  • @wetzel041
    @wetzel041 4 года назад +22

    How can I order from dhgate? None of my credit or debit cards will go through.

    • @eddy200093
      @eddy200093 4 года назад +4

      I have the same problem, I'm using Chase bank & it always denies the orders i place!

    • @sambadaz6383
      @sambadaz6383 4 года назад +2

      Same here

    • @lunadez8506
      @lunadez8506 4 года назад +1

      Same problem

    • @ellehamilton3796
      @ellehamilton3796 4 года назад +3

      Try using pay pal

    • @katuramcdaniel2801
      @katuramcdaniel2801 4 года назад +3

      Try getting a cash app or visa gift card and put your money on there

  • @rbmwiv
    @rbmwiv 3 года назад +10

    If they don’t refund you can always dispute it with the credit card company.

  • @nicolesanders8002
    @nicolesanders8002 4 года назад +6

    I never got my money back at all. I'm going to put this place on the news

  • @jada9822
    @jada9822 4 года назад +5

    PLEASE CAN YOU HELP ME everytime I search something it says oops try again and it can just be the most simple thing like every little search they donthave

    • @sunshineasare285
      @sunshineasare285 4 года назад

      Try handbags

    • @terrellb123456789
      @terrellb123456789 4 года назад

      Do it on the app they have, had the same issue using internet

    • @tigger-hw5er
      @tigger-hw5er 4 года назад

      I have that problem with the app. Did you get it solved?

  • @SteezyDollIsabel
    @SteezyDollIsabel 4 года назад +6

    Very good information I was not sure about using DHGate. Theres better websites out there..m

  • @molly4077
    @molly4077 4 года назад +2

    I opened a dispute with them over 4 items. They said I would be refunded but I just got my bank statement and nothing has been paid into my account. I got back in touch with them a few times but I haven't had any response from DHGate,, this is July 5th 2020.

  • @namlynal
    @namlynal 4 года назад +4

    Thank you

  • @imsoneworleans5047
    @imsoneworleans5047 4 года назад +23

    I don't agree with you I've been shopping with them for about 3 years never had a problem with them

    • @AndyoLawrence
      @AndyoLawrence  4 года назад +9

      There's a few hundred others in the comments who share my oppinion! I'm pleased however that you've not had any issues.

    • @Ahriman_II
      @Ahriman_II 4 года назад +1

      I don't agree with you, I've had no positive interactions with said site

    • @starsstripes2393
      @starsstripes2393 4 года назад +1

      @@Ahriman_II oneday you might,I wouldnt speak too soon

    • @QuanBrown27
      @QuanBrown27 4 года назад +1

      Take in account, you didn’t have any issue but everyone ain’t you. 🤷‍♂️

    • @poorboyshoeshine5785
      @poorboyshoeshine5785 4 года назад +1

      @imsoneworleans
      YOU NEVER KNOW THE REAL SELLER AND THA FAKE SCAM SELLER EVERY ONE HAVE THER GOOD AND BAD EXPERIENCE

  • @Marco-ol6ms
    @Marco-ol6ms 4 года назад +5

    It juste depends on the country if you’re in the us your item will take at least 2 months to arrive

    • @JM-gu3tx
      @JM-gu3tx 4 года назад

      Some parts of the U.S. are reached sooner--1 month max.

  • @GONEWILDFILMS
    @GONEWILDFILMS 4 года назад +13

    Totally interested in the liquidation agent topic.
    Thanks for the informative video.

    • @AndyoLawrence
      @AndyoLawrence  4 года назад

      Your wish is my command! 🙂 ruclips.net/video/TX4A6th4NWE/видео.html

  • @rednation5262
    @rednation5262 4 года назад +9

    I ordered two items from one seller at the same time it took a month for one item to arrive the other one still didn’t come over months 🤔 next subject’s I had an issue with one seller I saw a good product and I was able to purchase but the shady part was the messaging from the seller they just kept sending me picture of another product to make up for the main one I ordered long story short they didn’t have it in stock anymore smh 🤦🏾‍♂️ thankfully 😅 I was able to get money 💰 back for the out of stock merchandise 👍🏾👍🏾👍🏾

    • @Phantarayne
      @Phantarayne 4 года назад

      Uhmm I having issues paying with my mastercard, it keeps getting declined, I've contacted my bank and they've checked so no issues there, so... Any advice her?

  • @juanitamedrano7390
    @juanitamedrano7390 4 года назад +1

    what can you tell me on seller issuing non existing tracking numbers? should one ask for a replacement of the full order or a total refund of payment?

  • @JamaicanMillionaire
    @JamaicanMillionaire 4 года назад +43

    Buyers beware. Recently they send you fake tracking number and then close their stores and you can only message them but they do not answer messages

    • @mesharialshammari359
      @mesharialshammari359 4 года назад

      CJ Matalon update?

    • @Krusharr
      @Krusharr 4 года назад +3

      CJ Matalon thanks for telling me this. I’m sorry if this happened to you

    • @DodgersLakers
      @DodgersLakers 4 года назад +2

      CJ Matalon happened to me :(

    • @toxictech387
      @toxictech387 4 года назад +1

      Little Migos same☹️

    • @christinamorton2058
      @christinamorton2058 4 года назад +8

      To the person who said you will get a refund. NOT TRUE! No place to file complaint. You can chat but you are chatting with a Bot who keeps saying she doesn’t understand.

  • @m_j_g7111
    @m_j_g7111 4 года назад +3

    I wanna buy something from there but idk

  • @johnfranco6942
    @johnfranco6942 3 года назад +2

    My question is, is it ilegal to buy products from dh gate for personal use?

    • @AndyoLawrence
      @AndyoLawrence  2 года назад

      ** not legal advice ** It's perfectly legal to buy products from DHgate, but if you buy FAKE products from DHgate for any purpose it's Illegal in most western countries and by having it shipped into your country you are technically the importer and therefore can potentially be prosecuted for the importation of counterfeit goods. Obviously, this doesn't always happen and many people do it but by doing so you are potentially funding organised crime and leaving yourself open to prosecution. It's your call.

  • @BrrK
    @BrrK 4 года назад +3

    So should I consider buying designer belts on here ?

    • @AndyoLawrence
      @AndyoLawrence  4 года назад

      If you want to buy fake designer belts then I guess you can, you might be waiting a while right now though.

    • @BrrK
      @BrrK 4 года назад

      Wholesale-Help.com so is that about a month or 2? Or longer

    • @AndyoLawrence
      @AndyoLawrence  4 года назад

      A month is standard from China, I have no idea right now, could be two maybe longer, worth checking with the seller if they are shipping first, they may still be in lockdown and unable to ship in which case you will be waiting looooong!

  • @veradunn6354
    @veradunn6354 4 года назад

    I have ordered DH gates have not seen any Item yet, am afraid. I may have lose my money. I understand they have a middle company. I guess I will wait a little longer. I would like to run my own business one day soon. Trust is a must in Business.

  • @tammydang897
    @tammydang897 4 года назад +1

    Are the photo reviews fake? They aren’t very consistent

  • @yleld8253
    @yleld8253 4 года назад +8

    Im very curious about the "customs and import taxes" i just now heard of this and saw a few people saying they were unaware of this (like me) and they were unable to receive their package until they paid this, and they didnt know how to calculate what the amount would be or where to pay the fees etc. i feel like you would be a good person to ask this question so please give me a response in your spare time brother, cheers!

    • @AndyoLawrence
      @AndyoLawrence  4 года назад

      I'm not sure what country you're in and it may differ but in the UK it's usually the shipper that collects the taxes and import duty, for example, if it was shipped with DHL they will often call you and ask for payment over the phone at which point your item would be released for delivery to you. If its standard post then your countries postal service will get in touch and let you know.

  • @sokmaiazz6428
    @sokmaiazz6428 4 года назад +2

    I had ordered a belt but i recieved a purse instead and reported to get it replaced but theuy sent a hicking bag instead. It doesnt let me re-report it. I keep messaging the seller but he doesnt answer. Please help

  • @johnsantanafreeman9654
    @johnsantanafreeman9654 4 года назад +5

    Someone try to use my debit card yesterday 4/9/20 thank God for my PNC lost and prevention department they step in and they decline almost $471.00 worth if goods from this site. They are still investigating the transaction

  • @amiriakawhio5942
    @amiriakawhio5942 3 года назад +1

    Hi I was wondering how to get to buyer protection because I feel like a seller is ripping me off and giving me lack of communication

  • @Fushyyy197
    @Fushyyy197 2 года назад +5

    SHIPPING SO EXPENSIVE

  • @Krusharr
    @Krusharr 4 года назад +1

    Can items go back in stock in DHgate? I want to buy these speakers and they are sold out. I waited three months and they are still out of stock and I want to know why

  • @toxictech387
    @toxictech387 4 года назад +5

    So I bought a wallet and it’s sitting in processing, the selling took my money and deleted the selling page... I don’t know what to do, can someone please help me

    • @tripps6198
      @tripps6198 4 года назад

      Nah

    • @lovely86ross50
      @lovely86ross50 4 года назад +3

      That happen to me once. I always message them about the product no matter what. once a seller did that to me, he closed down his business. I order a shirt from
      Him I asked about the tracking and kept sending me a tracking number in Chinese that didn’t work. But just luckily I had his business name when I was messaging him. I took that business name and put it in the Search bar and guess what long and behold he was the same person just under a different business name. So I sent him a lovely message in Chinese lol.
      Needless to say I got my shirt after that.

    • @rafaelgraca7741
      @rafaelgraca7741 4 года назад +1

      the seller never get your money first, your money go to DHGate, and DHgate confirm the order to the seller, after that, you receive the product and at this moment DHGate gives the money to the seller. So if you have any problem with the order DHGate will give your money back

  • @buchitoful
    @buchitoful 4 года назад +9

    I’m wondering if I’m the only one having this problem.. I’ve been buying from DH for a while everything fine but now when I look at items reviews they only show the comments of the people... it doesn’t show the photos of shoes, clothes etc.. anymore

    • @andow21
      @andow21 4 года назад +1

      steven abreu omg same here I’m not the only having that problem too cause I ordered Travis Scott ones from a seller that had pictures in the comments and they’re no longer there so I can reference off them

    • @AliJan-fe5os
      @AliJan-fe5os 4 года назад +1

      steven abreu this is likely to avoid having goods removed for being counterfeit

    • @anatigxumisa735
      @anatigxumisa735 4 года назад +1

      I've seen this as well.

    • @cahuani
      @cahuani 4 года назад +1

      steven abreu Same problem only shows the comments, not the photos. I try in the laptop and same results.

    • @overdosedeathgaming5722
      @overdosedeathgaming5722 4 года назад +1

      steven abreu same problem here man.. this is what I've been wondering. I'm assuming they're trying to cut down on possibly getting caught for copyright

  • @wendygiera3987
    @wendygiera3987 4 года назад +20

    Most sellers are fake. Always got my money back though I went a bit wild. Learned my lesson. Took ages to get the money.

  • @jamiedeibert8415
    @jamiedeibert8415 4 года назад +10

    I order my item on January 21, it supposedly shipped January 30th. It said my item was accepted to the Korean post, but now it's been 41 days and no updates. Every week for the last 3 weeks, the seller say, he talked to the postal service and they said it will be updated next week, but it hasn't. So i opened a case. Am i wrong for that? I don't think anyone would like to be lied to, especially after they spend their hard-earned money. Any advice would be great. Thanks

    • @huhvfu1490
      @huhvfu1490 4 года назад +2

      Jamie Deibert shipping taking way longer due to corona they’re making sure packages are clean

    • @DHgateOfficial
      @DHgateOfficial 4 года назад +2

      Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

  • @sandy2cuddles
    @sandy2cuddles 4 года назад +4

    Thank you. Very informative. A friend told me about dhgate and I was interested on buying a belt. So I do not have that kind of money for a Gucci belt. I don't mind buying a knockoff.

  • @kevin23kc
    @kevin23kc 4 года назад +4

    Hi good vid I’ve been trying to buy off the website but it keeps saying payment won’t go thru I’ve contacted my bank and they say it’s nothing on there end how can I pay for an item

  • @spellbindah
    @spellbindah 4 года назад +1

    I bought three pairs of sneakers from dhgate two arrived and honestly they are my favorite sneakers but my sons did not it's been a year

  • @segaxo8195
    @segaxo8195 3 года назад +2

    Kinda scared because idk if.im suppose to release my money before getting my package Im about to spend 200 dollars of my birthday money on this so I wanna make sure it's real

  • @queenscornerglam
    @queenscornerglam 3 года назад

    We still watching. Thanks

  • @dailyhiphoplive693
    @dailyhiphoplive693 4 года назад +20

    I see my comment lol they scammed me twice bu ta sold t e shoe on eBay size 12 shoe that really was size 11

  • @JM-gu3tx
    @JM-gu3tx 4 года назад

    Dhgate has removed the ratings for sellers, which is very unethical. Some of the pictures are mixed--the actual item preceded by pictures of replicas of the item. Their refund procedures are not ethical at all. False advertising is a chronic problem. They could make a lot more money if their replica watches had accurate features or sizes.

  • @Winniesworld82
    @Winniesworld82 4 года назад +6

    Alot of sellers on dhgate dont have reviews so it's hard to pick sometimes but I like to look at how many transactions a seller has

  • @bnedvids4380
    @bnedvids4380 4 года назад +1

    Can I use prepaid debit cards? And if yes which ones?

    • @travisflatt609
      @travisflatt609 4 года назад +1

      Did u ever find out thats what i wanna do?

  • @bellaella3218
    @bellaella3218 4 года назад +3

    Always make purchases with a credit car too people

  • @davidmoss7245
    @davidmoss7245 3 года назад +3

    Hi, I ordered a "Chibson" Les Paul last year, it never arrived but I was refunded and kept informed by DHgate. This year another seller sent a guitar and although it was very well made it was damaged but still playable (at the back of the neck) , I'm awaiting a response from the seller

  • @kevinsantos3915
    @kevinsantos3915 4 года назад +1

    I am trying to get a Chicago bulls jersey but idk if it’s fake or real and I don’t want to get scammed

  • @wzupmane
    @wzupmane 3 года назад

    Jordan 11 seller recommended?

  • @xb5528
    @xb5528 4 года назад +1

    Hi Andy can you help with vendors or website to buy wholesale makeup

  • @octaviolizarraga6409
    @octaviolizarraga6409 4 года назад +2

    So you recommend me buy a wholesale of puffs disponsable bars? I'm looking to open a little business of puff but i don''t know where can i get them on a good price

    • @pleasebeinteresting
      @pleasebeinteresting 4 года назад +1

      so did you buy the puff bars, Im thinking of doing the same

    • @astro--4636
      @astro--4636 4 года назад +1

      great friends did you guys ever? i’m thinking of the same thing i heard tinkerbell sells good quality ones i can send you a link

    • @kellyweder8885
      @kellyweder8885 4 года назад

      ASTRO- - Yeah send the link I’m on the hunt as well we should pool our information together

  • @ccina275
    @ccina275 4 года назад +1

    I need help with checking out in my cart on dhgate first time user of the site??! 😫

  • @kurbasas4843
    @kurbasas4843 4 года назад +4

    I NEED AN ANSWER! So i ordered 2 pair of shoes from 2 diff sellers. And i bought them and they took normally money from my card about 130$. But i didnt recieve any info on the products that i bought like email, when i press on delivery it says that its empty and my buy history empty aswell? So am i going to get the shoes or no? P.s i read the reviews and they are like 4.7/5

    • @AndyoLawrence
      @AndyoLawrence  4 года назад

      Contact DHgate Support and I'm sure they will look into it for you.

  • @T_T-T_T
    @T_T-T_T 4 года назад +5

    This was very helpful thank you

    • @AndyoLawrence
      @AndyoLawrence  4 года назад

      You're welcome Tim, thanks for your comment. :-)

  • @kaylagroom6782
    @kaylagroom6782 4 года назад +1

    Very helpful thank you.

  • @memelord4006
    @memelord4006 2 года назад +5

    Lol I found a mouse on dhgate that's $100k

  • @BradFFA
    @BradFFA 3 года назад

    I got a question how the heck do u even order from them cause I called my bank and it’s good on my end and it still gets declined says awaiting payment

  • @exotikbxild-3261
    @exotikbxild-3261 4 года назад +2

    My order has been shipped but its been shipped for like a month and I don’t know what to do

    • @AndyoLawrence
      @AndyoLawrence  4 года назад +1

      A month is normal from China, post is even slower than normal right now so don't panic just yet.

    • @strafe8866
      @strafe8866 4 года назад

      Thanks needed a update on the shipping because of covid

  • @5h4p3shift3r
    @5h4p3shift3r 4 года назад +1

    I ordered shoes but the buyer has not replied ever since. The order has not even shipped yet. Can i get refund? Is the money with dhgate or the buyer? Because the order has not even shipped

    • @Deltagirl74
      @Deltagirl74 4 года назад

      DHgate has your money. The seller doesnt get the money until you receive your item

  • @captaindisabled8378
    @captaindisabled8378 3 года назад

    Why is it cheaper to buy multiple of the same item?

  • @henryjbonilla730
    @henryjbonilla730 4 года назад +14

    I was so happy I can can buy cheap shoes in DHgate