You forgot include where you clean the espresso part. For those wondering - please turn off the steam function every 30 seconds. This will make the descaler run through the espresso part of the machine. Do it in 30 second intervals for each the espresso part of the machine and the steam wand. ❤
I think this is incorrect. The second descaling round goes only through the espresso part so I don’t think it’s necessary to do 30 second intervals in the first part.
Hi! I am in love with my coffee machine honestly 😍. I would like to know if I need or I can put multipurpose descaler into the water? Or it must to be only water? Thank you!
Hi, I’ve run the descaler cycle but have messed up the steps needed for the rinse cycle and the orange light has gone off. Is there a way I can now initiate a rinse cycle please or can I start the descaling process again (when there is no orange light)? Any advice gratefully received please. Thank you
Hi, Attach the filter holder to the coffee machine. • Place a container under the coffee dispensing spouts and press . • Repeat this process as many times as necessary. Kind regards, Rochelle Smeg UK
I have run the descaler cycle, I can't get the rinse cycle to work. I have turned the machine on/off a few times but without luck. I can get the orange light to flash with the steamer wand turned 90 degree but nothing happens. The main body of the machine also feels very hot
I had a similar issue, but it seemed to be that I didn't put the top back on the water container, as I thought it wasn't worthwhile.It ran OK once I put the top on.
@@SmegUKOfficial I had a similar issue, but it seemed to be that I didn't put the top back on the water container, as I thought it wasn't worthwhile.It ran OK once I put the top on.
My descaling light still doesn't go off after trying the correct instructions twice. Never had this problem with a Sage Bambino Plus (which is far superior in every way - and cheaper!).
Tried all that - and the online form (which doesn't work) and can't even get the descaling process to start! All looks very easy and clinical on screen, but in real life...
Hello, Thank you for your comment. We recently upgraded our online help system help.smeguk.com/ - please let us know if this is able to help resolve the problem in any way. Smeg UK
Hello, I followed the instruction, but the second rang od descaling process did not start at all. Anyway the bottom didn't /does not light orange anymore. But after the descaling I am not capable to set the machine into the correct run. Means, coffees are too short and the machine does not react to the manual "prolongation" by holding the bottom A/B. The same problem is with the stream. The machine pups up only tree time (before it regularly pumped during whole the foaming process) and after a few secs the stream stops. So basically I am not capable to use the machines after descaling. I am getting desperate ....
Hello, Thank you for your comment. Under these circumstances, we recommend you get in touch with customer service to help resolve the issue. This can be done here - help.smeguk.com/ Smeg UK
Hi Victoria, Have you completed the whole descaling cycle?As the cycle will still flash if the cycle is not fully finished. If you click on the below link, you will be able to view the instruction manual for this. This will then show the cleaning and descaling cycle and the steps you will need to take. www.smeguk.com/products/ECF01BLUK Many thanks. Poppy
Yes I follow the instructions in the video. The machine has me do two cycles with clean water before the orange light will go off. This link doesn’t work for me.
I am experiencing the same thing. I have run through the entire descaling process as instructed in this video three times, and the flashing orange light persists.@@VictoriaJ3a2c6k have you found a solution?
Hello, Once the descaling cycle finishes, the orange light will flash. You then to remove the water tank, empty it and rinse it out. Please then re-fill the water tank and re-insert it. Please let us know if this does not solve the issue! Smeg UK
Hello, If you are having difficulty descaling your machine, please fill out our online help form and our team will be in touch to help. help.smeguk.com/app/ask Thanks, Team Smeg
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You forgot include where you clean the espresso part. For those wondering - please turn off the steam function every 30 seconds. This will make the descaler run through the espresso part of the machine. Do it in 30 second intervals for each the espresso part of the machine and the steam wand. ❤
Thank you!!
Thank you!!
thank you 🌹
I think this is incorrect. The second descaling round goes only through the espresso part so I don’t think it’s necessary to do 30 second intervals in the first part.
@@elizabethgalan5144 I like to do mine this way, ensures it’s clean
Thank you, I thought my machine was broken. Very helpful❤
Hello,
We are so glad to hear this video helped you. Make sure to subscribe for future content too!
Team Smeg
Hi! I am in love with my coffee machine honestly 😍. I would like to know if I need or I can put multipurpose descaler into the water? Or it must to be only water? Thank you!
Hello,
Yes you can put multipurpose descaler into the water!
Thanks,
Smeg UK
Hi, I’ve run the descaler cycle but have messed up the steps needed for the rinse cycle and the orange light has gone off. Is there a way I can now initiate a rinse cycle please or can I start the descaling process again (when there is no orange light)? Any advice gratefully received please. Thank you
Hi,
Attach the filter holder to the
coffee machine.
• Place a container under the
coffee dispensing spouts and
press .
• Repeat this process as many times as necessary.
Kind regards,
Rochelle
Smeg UK
I have run the descaler cycle, I can't get the rinse cycle to work. I have turned the machine on/off a few times but without luck. I can get the orange light to flash with the steamer wand turned 90 degree but nothing happens. The main body of the machine also feels very hot
Hi Jenny,
Please fill out our online support form, using the link below
help.smeguk.com/app/ask
Kind regards,
Team Smeg UK
I had a similar issue, but it seemed to be that I didn't put the top back on the water container, as I thought it wasn't worthwhile.It ran OK once I put the top on.
@@SmegUKOfficial I had a similar issue, but it seemed to be that I didn't put the top back on the water container, as I thought it wasn't worthwhile.It ran OK once I put the top on.
My descaling light still doesn't go off after trying the correct instructions twice. Never had this problem with a Sage Bambino Plus (which is far superior in every way - and cheaper!).
Hi Tabby,
Please fill out our online support form, using the link below
help.smeguk.com/app/ask
Kind regards,
Team Smeg UK
Hey, i had to run it maybe 4 times for the light to stop flashing
Same, I had to run 4 cleaning cycles and then the light turned off. Hope that helps!
Hola, y no es necesario descalcificar la parte donde va el cartucho de café?
Hello,
It might be best to contact your local subsidiary here: smeg@smeg.es
Thanks!
Smeg UK
Does the same function work with ecf02 model?
Hello,
To learn how to descale your ECF02 machine, we recommend watching this video: ruclips.net/video/Sx8T_kxnfMc/видео.html
Thanks!
Tried all that - and the online form (which doesn't work) and can't even get the descaling process to start!
All looks very easy and clinical on screen, but in real life...
Press more than 15 sec to make sure ?
Hello,
Thank you for your comment.
We recently upgraded our online help system help.smeguk.com/ - please let us know if this is able to help resolve the problem in any way.
Smeg UK
I've got all 3 orange lights on a few days after descaling, anyone know what's wrong or how to fix?
How long does the descaling process take?
Hello,
Thank you for your comment.
It can take up to 10 minutes for the descaling to complete.
Smeg UK
Hello, I followed the instruction, but the second rang od descaling process did not start at all. Anyway the bottom didn't /does not light orange anymore. But after the descaling I am not capable to set the machine into the correct run. Means, coffees are too short and the machine does not react to the manual "prolongation" by holding the bottom A/B. The same problem is with the stream. The machine pups up only tree time (before it regularly pumped during whole the foaming process) and after a few secs the stream stops. So basically I am not capable to use the machines after descaling. I am getting desperate ....
Hello,
Thank you for your comment.
Under these circumstances, we recommend you get in touch with customer service to help resolve the issue.
This can be done here - help.smeguk.com/
Smeg UK
My descaling light doesn’t turn off on its own after the cycle is complete. How can I reset this?
Hi Victoria,
Have you completed the whole descaling cycle?As the cycle will still flash if the cycle is not fully finished.
If you click on the below link, you will be able to view the instruction manual for this. This will then show the cleaning and descaling cycle and the steps you will need to take.
www.smeguk.com/products/ECF01BLUK
Many thanks.
Poppy
Yes I follow the instructions in the video. The machine has me do two cycles with clean water before the orange light will go off. This link doesn’t work for me.
I am experiencing the same thing. I have run through the entire descaling process as instructed in this video three times, and the flashing orange light persists.@@VictoriaJ3a2c6k have you found a solution?
thankyou❤
You're welcome 😊
What if the orange ligth doesn't turn off after the entire process?
Hello,
Once the descaling cycle finishes, the orange light will flash. You then to remove the water tank, empty it and rinse it out. Please then re-fill the water tank and re-insert it.
Please let us know if this does not solve the issue!
Smeg UK
Muy buen video
Not helpful at all. Didn’t work.
Hello,
If you are having difficulty descaling your machine, please fill out our online help form and our team will be in touch to help.
help.smeguk.com/app/ask
Thanks,
Team Smeg