How to remove a broken headphone jack from a Chrysler Pacifica

My kids broke off the end of their headphone cord into the headphone port on our Chrysler Pacifica. In this video, I break down the easiest way I have found to remove the broken headphone from the jack:
1. Remove Module from vehicle
2. Open module by removing 4 T-6 screws
3. Pop off top of 3.5mm headphone port
4. Remove broken jack
5. Snap top of headphone port back into place
6. Close Module
7. Re-install module in vehicle

[@pwtucker]

Huge help - definitely saved me from taking my van into the dealership. Many thanks!

[@jessicabrown3030]

Thanks for this tutorial, I’d been trying to get the broken piece out for ever, including trying the glue, but nothing worked. Got both jacks cleared out in a few minutes with this video. And now I know what to do for next time…kids!!

[@PunkRockGuitarTabs]

I had the exact same issue with my Pacifica and this worked great. Thank you!

[@thorneanderson7302]

This did the trick for me. Thank you!
PS Volume is controlled in the touch screen.

[@user-lm7bf6nk5k]

Thanks for posting this! I was able to fix the same issue!

[@codygraham8501]

Soooo much easier way to do this… where the screen folds down, there are two small panels, one visible at very beginning of video. Small flathead from top pops them off. Behind are 4 screws with star bits, not sure what size but common. Undo those, as well as the clips referenced in the video (around side of plastic to seat). That entire back panel folds down, the entire plastic piece. You can access everything very easily, no jiggling or bending hoping the popping sounds aren’t too much. Then the rest of the video showing actual removal of item is correct

[@JSano19]

That is some great informaiton! If this happens again, I will come back to this comment for the initial removal part!

[@NickJellings]

This is the way. Those four screws are T20 iirc. After removing them just use the flathead screwdriver to pry the plastic panel gently from the seat back cushions starting at each "shoulder" area and the rest of the seat back will come down with light tugging.
The module can then be removed by placing two flat head screwdrivers between the module and the housing (the part you see with the three ports when everything is assembled) using light pressure to pull the housing away from the module to release the clips and by pulling it back/up toward the driver's seat without needing to remove the housing at all
Full credit to this video creator though. Without this video, I never would have even attempted to dig in. Just wanted to share this alternative method to access everything.

[@jessicabrown3030]

Thanks for this comment, I followed it and it was very easy to get the module out!