This HP Envy 6455e Printer Has a Fatal Flaw - It Doesn’t Like To Print!
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- Опубликовано: 25 июн 2024
- In spite of my best efforts to keep my ancient printer alive, it eventually succumbed to old age and needed to be replaced. It successor, this HP Envy 6455E, seemed like a nice upgrade. It has an automatic document feeder, a flatbed copier/scanner and WiFi. Little did I know that the use of the HP Smart app was a requirement for the initial setup procedure of the printer, a "feature" that I don't much care for. I'd much rather have to do things the hard way, and avoid all the nonsense that comes along with using the app--like the upsell for HP Smart+ and Instant Ink.
Notwithstanding all the controversy surrounding HP Smart+ & Instant Inks, and the countless horror stories I've read about how they permanently disable the use of generic non-HP ink, the printer didn't seem all that bad. Until I went to use it a day after setting it up, (during which point the printer had entered its power-saving sleep mode) and it didn't work.
Much to my chagrin, it seems an abiding necessity of every new printer to have a power-saving mode that is entered after a predetermined amount of idle time. In theory it sounds great, but its implementation on my HP Envy is clunky and causes the printer to go offline quite often. Occasionally opening the copier/scanner triggers the printer to wake up, but not enough to where a previous print job (sent while it was sleeping) to complete successfully. There have been a few times where after a very, very long time the print job will complete, but it's not at all instantaneous and waiting isn't always a guarantee. The only quick but temporary solution is to power cycle the printer--something that's a major inconvenience and really needs to be resolved. I doubt it ever will be, however, judging by the copious number of forum posts of people suffering through similar problems.
Wishful thinking on my part to hope that maybe HP might happen across this video and resolve the issue once and for by way of updated firmware, but I'm not holding my breath; this has been an ongoing issue with plenty of their printers with no solution in sight.
00:00 My "New" Printer
00:27 Automatic Document Feeder, Scanner & Paper Tray
01:05 Control Panel
01:22 WiFI, No USB
01:51 Back Panel
02:00 Look Inside
03:07 HP Smart & Generic Ink
04:54 HP Smart App
06:35 Altered or Cloned Cartridges Installed
07:08 Embedded Web Server & Scanning
08:01 Print Error
09:04 Power Saver/Sleep Mode = No Printing
13:40 Conclusion
#hp #printer #hpsupport 
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I've had the same error messages and issues you show. My printer stopped printing the day I cancelled the HP+ ink subscription, which seems a bit suspicious. I haven't even tried to install any new cartridges. It tells me it is on my WiFi and the signal is strong, and at the same time tells me "The printer is not connected to the internet". Everything about the HPSmart program is messed up. It tells me it can't print the information page while it's printing the information page. !! It tells me to go to the home page and sign in to the home page from a page that I can only get to by having already signed in. I cannot get it to print, period. Haven't been able to since December. I feel totally scammed. I will never buy an HP printer again. Ever. Thanks for your candid review - I wish I had seen it before I wasted the money!!
I have the same issue and I contacted support and was told I needed to renew my warranty. Also, my instant ink was suspended.. My first HP was an Office ink jet which lasted for 10yrs, this HP Envy 6455e is only 2yrs old. I will not never purchase another HP.
Thank you very much for the detailed information. I had trouble re-connecting the printer to a new router, and this solved the problem in a few minutes. I spent several hours trying different you tube suggestion with no results, until I got yours!!!
Get this. I have this same printer, and like most modern people, I didn't need to print anything for about 4 months or so. Guess what happened during that time? The inks dried out, and despite my best efforts to waste 10 pages doing "deep clean" - I had to replace them! B
Friends don’t let friends buy HP anymore. Unless you are getting a business class, they are all junk. Get a Brother with the 1 year or 2 years of ink.
A forced wireless connection and subscription service, for a printer? Yeah, I think I’d rather use Windows XP and an “ancient” printer instead. I do have some printers but don’t really use them, some have problems but I also have some that I’m sure will work fine with new ink. I prefer the older ones anyways, so I’d rather get new ink for an older printer than get a newer one. The wireless connection just seems like something for advertising, if I’m printing a document, it’s easiest to do it on a PC with a reliable USB connection. Sorry to hear you’ve been having problems with it despite it being new, it might honestly be a better investment to get an old office grade printer from the 98/XP era. Still a great video regardless!
That's something I may consider doing, given how unreliable printing currently is. Even if its a B/W only printer, I could use that as my daily-driver and reserve the HP for color prints, copies and scans only. I also wish there were a hard-wired ethernet port that could be used in lieu of WiFI, but I guess that's too much to ask of a consumer-grade printer!
Consumer grade printers used to be quite nice, at least depending on the models. Definitely worth having an older one for everyday printing, you could even find one that only needs toner instead of ink for B/W. The HP is alright as a backup, but if you find an older color capable model, I’m sure you’d get more use out if it also. Plus I’m sure it’ll have USB, Ethernet, and if it’s slightly newer, optional WiFi, however I’d always prefer a hardwired connection. If you go far back enough, you might even find some old Apple printers, I’ve seen some still working! Might need some extra setup, but a printer is a printer.
Bummer on the printer .. new subscriber 💚💚💙💙
Small world-I’ve been enjoying seeing your backyard birds after RUclips started recommending your videos over the past few weeks. I just subscribed too! Thanks for watching and subscribing.
That's so lazy of HP. A sticker over the USB port. That only makes me even more curious to want to plug it in and see what happens.
I've got my printer set up and it will not print ,and this set up didn't help it only confused me . I've been on this for this past hour trying nothing.
I will never buy another inkjet. I currently have a Dell LED (basically laser, but it isn't, lol) printer and it's absolutely amazing. It was purchased brand new for $100 from Dell 5+ years ago and even then it was a few years old. It has since been discontinued, unfortunately. For $30 on Amazon I can get all 4 toner carts and they will easily last me a couple of years, at the least. It's only used a few times a week between myself and the kids. I could never go back to inkjet and all the BS that comes with it. The only downside with the printer is that I can't get it to print wirelessly anymore with MacOs. It's just too old. I'd like to upgrade to a new Laserjet but can't bring myself to do it because the Dell works perfectly other than what I just mentioned.
At the time, I was contemplating getting a Laserjet, but I needed a printer right away and settled on this one. In hindsight, I'd probably be a lot better off having bought something like your Dell printer of eBay if for nothing more than the longevity of the ink. I've considered trying my luck using an ink cartridge refill kit, but it seems rather messy.
Also, it's convenient being able to print from my Mac and iPhone, I'll give it that. But having to keep powering it off an on just to get it to cooperate is an incredible pain in the rear.
Stick with your Dell, at least it's not a sleeping beauty that refuses to wake up.
@@stereophonicstuff Lol, 8 hours after making this post the Dell died!! Well it didn’t out right die. It says there is a rear paper jam but I cannot for the life of me find any paper stuck anywhere! And I’m not the type of guy to spend an entire weekend trying to fix it. Could be a faulty sensor or something really simple. Perfect for you to tinker with! I’m gonna be buying a Brother Laser Printer probably today from Amazon. We need a printer in the house.
That's an enticing offer, but if I have to deal with one more pesky printer I think I'll lose my sanity! Hopefully the Brother printer is just as reliable as your Dell was. In fact, if it's not too much trouble, let me know how it works out if and when you get it; I've heard good things about them.
@@stereophonicstuff I just hate to throw out the Dell when I know it can probably be fixed. It really is probably something very simple. I just don’t have the time to deal with it, ya know? I have so much stuff like that in my garage, a lot of it still works great. Unfortunately, it’s easier to simply throw away than to deal with getting rid of it. Actually, even throwing some things away is hassle. Sad, but true.
Just a quick follow-up... I did indeed purchase a Brother HL-L3210cw LED color printer. It was $215 from Amazon. So far it's been fantastic! It's a very basic color printer, but that's all we need. And toner replacement is very reasonable at about $60 (generic) for all 4 colors. If I remember I'll try and comment again after some long term use.
LaserJets (even new ones) are the only good printers from HP.
I'm still kicking myself for not getting one. I may pursue getting an older LaserJet (possibly even B/W only) to have as a reliable daily-driver printer, and use this HP for copying, scanning, and color prints only.
I wouldn't even buy an HP laser anymore. Not built well, overpriced cartridges
I bought an HP LaserJet M277dw brand new in November 2016 and it still works terrifically today, seven years later. It is built quite well and it has no issues with cheap aftermarket toner cartridges. I can't imagine newer HP laser printers being worse, but if they are, bummer.
MY PREDICTION - HP is going down...
Stay away from HP there crooks, they will force you to join there expensive ink club i had a envy 6400 wont work unless i buy there ink!!!!!