Viral KFC Manager Reveals The Dangers Of Violence Against Restaurant Workers | TSR Investigates
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- Опубликовано: 1 янв 2024
- Rising instances of verbal attacks, harassment, and even physical assault are all issues that restaurant workers have been forced to deal with over the years. Videos of these occurrences flood our timelines so often that many are desensitized to the violence. Many of you may even remember an incident in a Philadelphia KFC involving a cashier being confronted by a customer and a manager who quickly stepped in to shut things down, which caused an uproar on social media. Nearly five years later, Denita Roseborough, the manager seen in the viral video, is stepping into The Shade Room to share her thoughts on violence against restaurant workers and her side of the story. Could violence against restaurant staff be an even bigger problem than we realized? The Shade Room investigates…
TSR Investigates explores cold cases and special interest news stories underrepresented in mainstream media.
#Viral #KFC #FastFood #TSRInvestigates
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I’ll never understand why folks disrespect ppl that are just making an honest living AND they’re the ppl that’s preparing their food. Mistakes do happen. If you can’t show compassion then cook in your own kitchen.
It’s 9-10 times lately 2024 a.c. After Covid business’s went from 3 stars to negative 50 stars
The chair bounced off my arm and hit whatever this is ???? Your hand ???? Maybe she’s a little d u m b to bring your pancakes if she forgot what her hand was called !!! This the problem people got d u m b !
Because they’re black it’s normal for them
The reason they are probably there is they can’t cook or are to lazy. 😂
@@redburban1394 ........or they don't even HAVE a kitchen. Y'know them cheap motels don't have kitchenettes.
The whole problem is is that customers think they are entitled to act like that
THAT PART, AGREED!💙💙
But the question is why? Cause people did not do this before
I was really happy I got a recommendations of DR WEI HEALING HOME on youtube that cured me of my Lupus diseases. I used his herbal medicine in less than a month I swiftly recovered from this disease
Shout out to the service workers. We all need you and appreciate you.
Amen
Thanks I've been cussed out and forced to clean food off of tables and floors lazy ass customers won't clean up after themselves
Yep if people you see other people in your community harassing or abusing your community workers like this step in say something cuz a lot of these people are teens
That dude is garbage
I was really happy I got a recommendations of DR WEI HEALING HOME on youtube that cured me of my Lupus diseases. I used his herbal medicine in less than a month I swiftly recovered from this disease
What boggles my mind is ppl will go in there disrespectful, violent, nasty, irate and etc. but have the nerve to still expect their food without any suspicious repercussions🤨🧐 😳🫣🤢🤮🤧😷🤒💀
This is exactly what I tell my brother in law. I know he's eaten 100's of hockers for his bad attitude.
He handed a waitress her a$$ @ I-Hop one time because his syrup wasn't warm. If I hadn't been pregnant at the time, I would've slid outta the booth on to the floor from sheer embarrassment.
Black* people
@@ddby7635 absolutely but there’s some whites that’s on the same time tho
@@chocolatechipcookieface3668it’s like 97% percent black people. Probably more.
She’s a wonderful manager and person!
Agree 💯
Yea, folk be doing way too much. It's sad that "grown folk" cant control their tempers and instead throw tantrums like toddlers.
This is exactly why I never worked in customer service, i would’ve probably been in jail. I can’t deal with “grown” ppl that act like children, the mentally unstable or disrespect. My kids behave better than a lot of these adults.
Working for the public is a nightmare. Some people act like other people are not human, too. Treat others how you would like to be treated.
I used to work at McDonalds. So I know how violent people can get. It's ridiculous.
Yup
My first job in HS was at McDonald’s and you learn a lot about how people are….taught me to not take anything personally and also how to handle harassment from superiors. It’s a mess and this was back in 2003
That dude is harassing people for content? Ugh. 😒
People playing games gone get they ass beat.
Lmaooooo facts
Bobby needs a better hobbie smh
Lmaooooo he need to go play bingo
No he’s fine, you need to take your hormone pills 💊
Restaurant customers can get very crazy, violent & out of control
I know from experience too unfortunately
That’s why I left Dunkin’ Donuts in Atlanta!! The customers were insane!!!
Here in Miami too 😒
Here in Jacksonville too. One customer threatened to shoot me, one threw hot coffee on me, and a few others called me out of my name. I work at Starbucks now.
@@Ms9mmBeretta oh I believe you. I’ve heard some crazy stuff about Jacksonville.
They freak out over literally nothing
Its sad. People do it cause they know they can get away with it. they know some folks probably need those jobs so they can't fight back.
Facts which is why accountability for customers need to be normalized like it is towards the employees
a lot of customers do that on purpose. even the senior citizens are wild
@@acestarone ohhhh please don’t get me started on the old heads. “Respect your elders” Bitch 🗣 please!
That guy Bobby I am surprised he didn’t get hurt. He does not only do that restaurant workers. He acts like he is “gay” with regular people on the street in Philadelphia. I am surprised he didn’t confront the wrong person. It’s crazy he has to pretend he is gay for laughs. He could have gotten those people fired over a prank. I don’t see how he even has a comedy career.
What sane minded grown ass man wakes up everyday and plans to be stupid and pretend he is gay?...if he does this regularly, this ain't no skit.... he is acting out his desires. 🙄 SMH
Faccccctssss
He's no comedian. He's simply harassing people and he SHOULD have been fined and made to publicly apologize to that poor girl. What a pathetic creep. If I were his wife I would be embarrassed !!
Yeah. I even had a problem with her saying "I'm not about to argue with no gay person". Regardless no one is beneath you when it becomes to disrespect. Cause ignoring someone whose gay is beyond messed up especially when it comes to a time to confront something serious.
it's simply, if you're arguing with a gay person, they can simply say that you are 'homophobic,' and them you'd be seen in the wrong. This is the same reason some gay men like to fight women. They know that nobody will intervene and that people see them as 'women'.
They do it bc of the “the customer is always right” bs 🙄
Exactly! 😂😂😂😂😂😂
Translation don’t want a lawsuit.
Just stop playing with ppl nothing Bobbie is doing is funny, grow up why come to someone’s job & play with them because you can’t get a job as a comedian???
This goes to show that these pranks are costing ppl jobs. They go thru ENOUGH real life events to be involved in something making you rich
That boss stepping up for her employee is a true American. Show them the ways of the American Culture.
God people suck. My partner and I got Tommy's drive through the other night because we were on burn out from having been sick. I tried to call Tommy's after I ate to thank them for how good the food was, burger like we asked for, and fries hot and crispy. Even the Pepsi was on point. Ty, Tommy's crew!
The reason why I want work in a fast food restaurant or Walmart. My first job was McDonald's & I worked for 3 months & got fired for bussing someone with a coffee pot for throwing a cup of Hi-C on me through the drive thru window. 🤷♀️ and I've never done it again. I think it's something in the food tbh because all hell breaks loose in these food places. Especially McDonald's. Like wtf in that food to make yall go so crazy?
You’re absolutely right, they do put stuff in the food, they put it in other things too smh.
@StoneyLover93 Haven't ate st a fast food place since 2010. I don't fuck around. When I noticed the things going on in McDonald's with the food, I stopped eating it. I don't even feed it to me sons. They always asking for McDonalds. I tell them no and keep on driving past. I be feeling bad cause they look sad when I say no. But I just don't want to feed them that bullshit when damn near all the food we buy out the store is bullshit.
@@LipzUnsealed yea me and my family had to stop eating a lot of stuff, not just fast food. It’s hard to find anything safe to eat/drink unfortunately. Don’t feel bad about telling them no, you’re doing what’s best for them. They’ll understand when they get older.
Low prices
Honey McDonald’s is thee , THEE most successful multinational multibillion dollar restaurant in the world ! Fast quick and a hurry food , and for the life of me it’s just fast food it require a team many of them to work and u can in fact make a good life from it if u stay follow the ranks and work hard. But the observance is clear that McDonald’s serves everybody’s I mean everyone to the dirt poorest of the poor to the Brat suburban type folks to the wealthy elites but all of which categories there are similar behaviors , this can’t be told simply No or people searching and pressing others while working and serving for a result or a answer either they can’t accept or it’s not within the 20 Secound time frame people flip out and hell no it’s not okay for that behavior , restaurant workers weather it’s fast food a bar grill whatever people need to chill the fuck out cuz they are killing the passion for some of these culinarians , food workers and food service in general and this is going to cause changes I fear not good ones again this gen of people are problem
It’s absolutely true. U would be amazed at what I’ve seen going thru a drive thru and how people react over the simplest things. People really need to chill and step back in 2024. It’s never that serious.
I was an uber driver, customer of all kind seem to be losing it, how do you mess up a 10 minute ride smh
Society needs to step up and start handling these people. Too many people with the mindset "its not worth it" or "not my problem". Its everybodies problem now thanks to spineless behavior.
You need to step up first and show how it's done since you're so good at talking about it
Yeah I'm a manager in fast food & we do have to put up with alot of shit from rude customers. My biggest thing is, You gotta give respect to get it,! And NO, the customer is NOT always right. So if you come in my store being irate, rude, loud & disrespectful w/ my crew or my customers , I'm not arguing with your ass. I'm simply gonna deny you service & tell you to GTFO, & l WILL call the cops & tell them to get you for trespassing so you can't ever come back!. You get what you give. 😊🤷🏽♀️
Nothing stopping people from.coming back with family or friends and sitting in the back seat. You would never know and cant stop it lol.
And they can come back in the store when the old crew either leave or get fired. We know these jobs have high turn-over rate
@@samanthayates8812 Lol... Well duhh...no shit Sherlock! 😮 Of course I can't stop them from doing all of that extra shit you just said. I'm referring to when I'm there. You sound just like one of those r*tarted ass Karen's thats never satisfied 🤦🏽♀️ I guarantee they won't show up again when I'm there! Now what Karen?! 🥴🤔😂😭
Proof of what eating that type of food can do to a human.
Lmaooooo people ain’t ready for that conversation either
Incorrect. Food doesn't effect impulse control and behavior. Fast food is a huge huge industry. If what you said was correct than this would be normal behavior considering over 80% of the us eats fast food or junk food of some kind. Good try though.
@@rustyshackleford7503 Your comment further substantiates that the huge fast food , junk food industry has a hold on you and the other 79% , right down to your defense of them despite their lack of needing any help from you.
😂😂 you may be on to something!
True sis! This ain't even food! Stopped eat'n it after college years. In my 50s now. Sinbad had that joke bout' McD's back in the day and he's recovering from a stroke now.
As far back as I can remember if you work a customer facing job, you were seen as the bottom rung of society and customers will do anything they feel like doing to you because they know you are being watched/monitored by the company and will be held accountable for any wrong move, but they are not. Good thing unruly customers are being arrested or paid back in their own coins now cos service providers are only human too...
They act like they are at a 5 star restaurant people look like complete fools arguing over the smallest ish
I’m glad this woman spoke out for her work family
This is a very real issue
Fast food is meant to be ready and something to eat no one ever promised 5🌟perfection it’s hot and ready so eat it
These fights do be extreme. From my personal experience I've been given treatment that made me wanna spaze out. Sometimes those workers just be rude and they will serve you anything. So I say every situation is different.
does that mean you physically altercate with them? how about you just go somewhere else.
@mattiaslp9645 No I didn't say that at all. No matter the setting its not ok for someone to try you and then control how you react. There's people who been through some things and are not very likely to tolerate bs. Especially petty bs.
"there's people that's been through things"
Who EVERYBODY?
Grow up and learn some self control.
@AB-qv9ku Can say the same about the person starting trouble.
People need to understand the way the world is if they come at a person licensed to carry a gun they might get their selves hurt. You shouldn’t have to be at work and fair for your safety.
Who makes a career of bothering people at work .
"I don't care about you or your boo." 😂😂😂😂😂
🔥🔥🔥good topic to cover. Thank you
I am beginning to think something is in that “ Special Recipe” for KFC! Just last week a HERO a young teen good employee with no priors SAVED a person’s LIFE! & was FIRED!!!! & his mother was told she was trespassing
the lady that had to lose her job though :(
So crazy how people can act man wow... like do yall not have any home training?
I’m manager at fast food and I can definitely agree with this and it needs to stop
The danger is these employees not knowing that they could make 2-3x what they do working in manufacturing or other labor jobs.
Why get assaulted for minimum wage?
The problem is these workers give bad customer service to customers who don't cause them problems.
Customer service workers are rude for no reason too. They act like youre bothering them when you come in the store
What tickles me is that I bet that these same folks don’t act a fool at home when their food is not right or ready 🤣🤣🤣
I worked in the hospitality industry over 16 years and dealing with customers gave me a tough skin, but I could never do it now because this generation is much different and it’s not just dealing irate people you’re dealing with people who have demons.
Ppl are just childish all across the board.
Go home and make your food how you like it 😂
They should pass a law against this bs
Bobby need to stop playing with people’s livelihood it’s not cool what’s he’s doing just for clicks and likes
I've been confronted a few times and never back down and MF were scared to try me those few times
Customers are NOT Always right. I’ve witnessed several customers being very disrespectful to Workers and they EXPECT the workers NOT to respond back negative go figure smh 🤦🏽♀️
terrible that humans can't treat each other with dignity and respect.
Bobby's not a comedian he's a jerk.
That lady should not have been fired.
His wife:yeah come over he on his way to KFC🤣🤣
Why is nobody talking about the fact most of these restaurant workers are nasty and rude? We all know its true. Regardless of what their REASON is, there is no excuse to be nasty and rude just like there is no excuse for customers to be nasty and rude to the workers. I stopped eating fast food anyway but I still hear the horror stories🤷♀️
I know, right! They are too bad nowadays, I don't trust any of them anymore
Because that’s not the gist of this particular stories duh 🙄
@@cyyrious shutout to the ppl who liked this post and responded who actually understood by using their emotional intelligence..this post wasn't meant for someone with your low intelligence to respond. DUH
I'm not going to lie, some employees are rude, but it's mostly the customer subconsciously thinking they don't have to respect somebody who works at McDonald's. And they will talk to you any kind of way or take anything out on you. I'm saying this as a customer, and as a fast food worker. I am both.
This is becoming outrageous, no one and I mean no one should ever experience violence at any job. It doesn’t matter where you work at. You should feel safe and protected against customers. It’s just ridiculous
I have noticed a pattern with the people who attack restaurant workers
they're mad.
The abuse that these folks take is just unbelievable. These service workers are just doing their jobs for minimal pay to serve you coffee or a burger. It is not that serious folks.
I am one of few who still believe in tipping. When I am stereotyped, I notice. No business. No tip. Customers aren't always right. Neither are the workers. Respect goes BOTH ways and when humanity gets that, we'll all be ok.
He to damm old for all that foolishness 🤔
People need to work on their issues that have them so angry! So quick tempered! Like.........Life is what you make it! Cuz If life good, why would you be so quick to F up someone else's day!
This is nothing new after I left the Army in the early 90’s worked in the fast food industry. And would have customers threaten us cause we were close and wouldn’t sell them food or deliver to them. Or would say we took a bite of the pizza and delivered it to them. My favorite was when they would get upset cause we wouldn’t deliver to them because they wanted us to pick up cigarettes and beer for them or threaten us. But these same customers would call the cops cause we refused to deliver to them or call corporate. 😂
so he came in thinking his funny than the manger was funnier than him and he got upset?
As a general manager for McDonald’s we are looked down upon when we just try really show and deliver hospitality genuine hospitality at that
Do you really want food from someone you just abused? These generations who were raised to demand what you want when you want it is why this is happening. When I was in high school working fast food, this was unheard of. The most you would get is the local bum you had to kick out of the bathroom and that was in the 90s.
These incidents are dominated by one group.
mad customers.
Working fast food, restuarant, and retail is so dangerous i worked all 3 it was terrible
Shocking 😢
😳😑🤨I worked at 2 McDonald's in my life an never had that happen ever, people mental stability is at an all time high as the years have gone by, in my day they had Security Officers at McDonald's an none of that happened!!! Corporate offices should be held accountable for the safety of their employees!!! PLAIN AN SIMPLE🤨👍
Stay out of restaurants if you can’t control your anger. Period! They work way too hard to deal with anyone’s foolishness
Ms. Denita is about that life. Love her ❤
I Never want to argue with anyone fixing my food 🥝
In L.A Most places you go Alot of Workers Are So DISRESPECTFUL (SO ARE THE CUSTOMERS) They Absolutely Need Better Training And Do What They Did💯💯💯
#BeenOnBothSides#IWriteReviewstheyrespond💯💯💯
But what about the rude employees as well it goes both ways
does that mean you get to throw chairs at them? go somewhere else to get your mcdonalds.
@Stacy exactly right 👏👏👏👏👏👏👏
Don't make no sense people act like this over food act like they don't eat everyday
Some workers should not work with the public.
0:25 oh that’s quick 😂
I honestly feel bad for anyone who tries me if I get a job as a restaurant worker. I won my first karate trophy at 8, I was still a white belt, and the only girl in that comp. My anger issues could never with disrespectful people.
The food and social media is making them crazy
Black culture needs to teach the importance of communicating one's discontent and productively resolving issues, instead of jumping to violence or chaos.
Here we go. Labeling public freakouts as "Black Culture" as if there aren't thousands of clips Karens doing the same and worse... nice try
@@thesadtruth7971 Those white Karens publicly freaking out is problematic too, but it's not physically violent. Physical violence (battery) is a crime and is worse. The Will Smith slapping Chris Rock attitude is not ok.
This is why I would never work in fast food.
Ridiculous!!
Society is getting out of hand now a days
Food inflation is making people angry. Fast Food isn’t cheap anymore. A typical meal cost $10.
Employees should not act like they do
Bobby the comedian needs to find something better to do, let people do their jobs. He needs to do better.
A lot of fatherless behaviour. What a shame to behave like these customers. They behave like spoild children.
I’ve worked fast food and of course I’ve been a customer. Sometimes the customer is tripping but sometimes the worker is too. I’ve been on both sides of the equation but I always treat them with respect right up until they got me effed up.
We don't get paid enough for this shit they don't even want to give us 15 an hour fuck working for fast food
🤔I'm seeing a pattern...actually two.
They needed to change the law where we have to protect our lives form violent customers.
Danita it’s Christmas! Well ho ho ho!!!🤣🤣🤣
I seen fast food managers be just as nasty as some of these customers. Some people just emotionally unregulated it is crazy
Thankful I've never seen this happen smh shameful
Our daughter who's a Psych Nurse attributes working at KFC the customer's truly prepared her for dealing with psych patients SMMFGDH.
I have worked i service positions years ago, consequently I am always nice to service people when I go shopping. almost always they remember me for my manners. try it sometime, you'll be surprised at the service you get in return.
Some people are just assholes, you were very lucky to never encounter one
There needs to be a new law like they have for bus drivers to protect workers. Any assualt against customer service wokers is automatic felony for 2-3years in jail. This will teach peope to think twice before harrassing a worker.
There is no quality in any food anymore unless you cook it yourself. Most people making your food are too self absorbed and focused on social media or being depressed for attention instead of growing tf up and working with the cards they’re dealt and focusing on their job. Only you can change your position
Too many people who feel entitle because "my people were oppressed "
It's the Corporations fault in this fighting manner .