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How to Provide Effective Customer Support For Your SEO Agency
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- Опубликовано: 15 авг 2024
- 👉 Check Out The SEO Accelerator Program Here : bit.ly/3Vs9Yfq
In this video I demonstrate how to setup an effective customer support framework so that you can avoid getting caught up in support and having your email inbox explode and instead, focus on running your SEO agency.
0:00 - Introduction and general overview
0:34 - Asking the question, how can we support clients effectively?
0:55 - Live demonstration of why implementing support systems is essential
1:39 - Insulate yourself from front line support as soon as possible
3:00 - Setting up a support focused email address assigned to a customer support team member
5:15 - Responsibility of the customer support person
6:33 - Raising support tickets, prioritizing and assigning tasks within the project management system
7:48 - Allowing specialist team members to interact with clients
8:35 - Ensuring customer support prevents direct access to the team
9:06 - Creating a fake persona who interacts with clients
10:34 - Recap and invitation to enroll in the SEO Accelerator program
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#johnromaine #bringtheseo
👉 Check Out The SEO Accelerator Program Here : bit.ly/3Vs9Yfq
Agency SEO for the algo. Thanks John
cheers dude!
This video delivers valuable insights on customer support for SEO agencies! Here are a few key takeaways:
-Live demonstration of implementing
-Setting up a support focused email address
-Allowing specialist team members to interact with clients
-Ensuring customer support
Thanks for sharing the tips!