London Waterloo station tour

We have created a station tour of London Waterloo station to help people travel with confidence. The tour has been designed to support journey planning, giving customers a clearer picture of the station before they travel.
Using the station tour, people can find out how to get to all public areas of the station including the toilets, customer service desk, platforms and anywhere else they might need to visit at the station.

[@william-uk]

1:38 the gateline for platforms 20-24 is brilliant, besides all the open space etc., simple because of the large, bright signage above every gate indicating which direction it is operating in. This encourages people to move into a sensible position long before they actually reach the gates, so you get less of the jostling and congestion you do everywhere else.

[@Britkong]

London Waterloo Terminus Is simply Iconic, its a destination In it's self and not just a train Terminus.

[@franktuckwell196]

I remember before the glass doors were fitted. If stuck, having missed the last train home (at that time) you could sleep on one of the "Paper trains", as long as you left at about 06:00, as thats when the trains left to deliver long distance newspapers. At that time also the waiting rooms on Waterloo Southeast, ( over the road), had coal fired heaters in them, great on chilly mornings. Also, are the catacombs like offices still present under Waterloo mainline, as years later, that was where i was sent to get my uniform issue from. I retired from the railways in 2011.

[@AstraLogical]

I love the narration 😊

[@mattingham83]

This is really good, especially for those who are unfamiliar with stations or are worried about getting around. Hopefully there'll be more stations covered in the future. Thanks!

[@Andrewjg_89]

I do like London Waterloo station. Still I wish that South Western Railway would introduce the rest of the Class 701 Arterios that some are already in service on the Windsor & Eton Riverside service.

[@philipizzard2584]

Looks amazingly nice 😊

[@PurplesTrainsUK]

I love London Waterloo

[@AstraLogical]

WHAT ?!?! YOU CAN CHARGE YOUR PHONE AT THE SEATING AREA ?!?!

[@DACOD_ji]

Hello commuters, " Always remember the bin man is negative" when you are in the station...

[@-Osiris-]

I hate Waterloo, worst of the London termini

[@user-xh6ik1ce6v]

Clearly you are very hard to please.

[@southcalder]

@@user-xh6ik1ce6v Clearly has never been to Euston on a Friday afternoon.