Question : i have two custom tables called xyz and abc. Now I submitted the request in xyz table with attachments. In order to accomplish this, anyone can use the business rule and UI button to make the same attachments automatically copy into the ABC table.
If I understood your use case, you want to copy attachments from table xyz to abc. You can either use flow designer or business rules. I personally feel flow designer is better approach as it relates to best practices of ServiceNow and is easier to implement. We can do it via business rules too, however scripting is my more complicated and can lead to technical debt. If we are using UI Action, you can call Flow Designer from in it as well
Hi sir, I am working on very critical issues please help me scenario is I have to trigger rest action when task state is get to change Open but in the flow designer there is not updated catalog task which will shoot this trigger that is only possible for incident
Question : i have two custom tables called xyz and abc. Now I submitted the request in xyz table with attachments. In order to accomplish this, anyone can use the business rule and UI button to make the same attachments automatically copy into the ABC table.
If I understood your use case, you want to copy attachments from table xyz to abc. You can either use flow designer or business rules. I personally feel flow designer is better approach as it relates to best practices of ServiceNow and is easier to implement. We can do it via business rules too, however scripting is my more complicated and can lead to technical debt. If we are using UI Action, you can call Flow Designer from in it as well
Hi sir, I am working on very critical issues please help me scenario is I have to trigger rest action when task state is get to change Open but in the flow designer there is not updated catalog task which will shoot this trigger that is only possible for incident
Don't you need to check the relationship between the SCTask and RITM before closing the SCTask? Thanks
Yes, we do. Thanks!
Assign a role to all group members automatically by using a script.