This Airliner Was Doomed To Crash (But It Didn’t) | Qantas 32
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- Опубликовано: 4 окт 2021
- You can support the channel at Patreon - / 3greens
In 2010, the most modern airliner in the world, the Airbus A380, was also meant to be the safest. However, a serious incident over Singapore would put this claim to the test. And at stake would be the lives of 440 passengers and 29 crew.
View the Accident Report here - www.atsb.gov.au/sites/default...
Much of the info in this video, including communications in the cockpit, was adapted from Richard De Crespigny’s wonderful book - qf32.aero/buy-qf32-now/
CREDITS
Voice Actors
Captain - Spyro Kouvaras
First Officer & Check Captain - Sid Whiting
Second Officer - Jakeb Sparke
Air Traffic Control and Fire Commander - Jens (Lezvox) Bak
Music
www.purple-planet.com
Sim Footage
Prepar3D - now upgraded 😊
Camera System - ChasePlane
Ground Services - GSX
Airbus A380 - Project Airbus
Images/Footage
In order of appearance:
1. Qantas Stock 1 - By Lasse Fuss - Own work, CC BY-SA 3.0, commons.wikimedia.org/w/index...
2. Qantas Stock 2 - By SuperJumbo - en:File:VHTJECanberra23June2005.jpg, CC BY-SA 3.0, commons.wikimedia.org/w/index...
#aircrashinvestigation #A380 #Qantas
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OK 👌
Quantas is exactly the third oldest airline. First was KLM in 1919. Then Avianca also1919 and then quantas in 1920. Now, quantas does fly in coöperation with KLM to Amsterdam 6times a day.
G by t by by yup
No. The production value of this channel is so lacking and boring. Done so much better elsewhere.
Tcm
I was on this flight and am eternally grateful for the performance of the entire crew. Amazing example of calm under pressure and leadership everywhere you looked. The scariest moments were actually sitting on the tarmac after we landed in that big puddle of Jet A. Captain De Crespigny is a legend
I am very much glad that you are ok, as well as all the other passengers and crew members.
The captains did a very wonderful job handling such an event.
Well it was a lucky plane
no debris struck and punctured the fuselage.
oh was it scary
and im happy that you are alive
I am sooo happy ur alive😱😱😱❤️
When the captain announces we've lost an engine, we're turning back, and the fire crew will be meeting us, I'm actually not that worried about making my connection.
It's a psychological trick. It makes you think "oh, the captain has no concern other than that everyone will be late, so the plane must be safe".
Keeping the passengers calm is critical in a flight emergency.
@Patrick narr just lock the door and let them go nuts /s
@somethinglikethat2176 LOL🤣
In November 2010 I drove two of my good Aussie friends to Heathrow for their flight home to Sydney. As we parted I said to them 'have an uneventful flight'. I was astonished to wake the next morning and hear the news on the radio. I reached for my phone and was amused to read their text: 'All good - apart from the engine blowing up after leaving Singapore!'
ok
Damn, talk about a coincidence actually meeting somebody that can tell us about being in the flight while that was happening, could you ask your friends what it was like though?
@@rissu8573 I asked Bruce and Carole what it felt like at the time. The first interesting thing was that they weren't at all panicked by the situation - though a lot of people around them were pretty scared. For a start, they were Christians so they knew that even if they died that day they were ultimately ok. Secondly Bruce was a life-long aviation fanatic and said he could see that the plane was reasonably intact so he thought they had a high chance of a successful landing. He was seated next to the wing and was able to report back to the crew the visual observation from his perspective ... fuel loss and structural damage etc. Carole said that he was really in his element. (Think of Mr Spock who always finds the phenomenon utterly fascinating rather than frightening!) Bruce was also able to explain to other passengers what the current status was and how the pilot would be dealing with the situation so he enjoyed taking on that role.
When they were flying to the UK a few years later Captain Richard de Crespigny was in command of the plane and when he did his walkabout Bruce and Carole introduced themselves to him. He was delighted to be reunited with what he called 'survivors' and took their contact details to be in touch as he wanted to organise a reunion.
@@LostsTVandRadio wow, thanks for the explanation!
@@LostsTVandRadio Yeah mate I put my dog Archie on this plane by himself to send him to my family back home. He's got a great nose and was actually able to detect the leaking fuel before anyone else had noticed. When the check captain came back into the cabin to investigate what was going on, Archie was able to alert him of the fuel leak by first motioning to the left wing and then grabbing a passengers water bottle in his mouth and slowly tipping it to the side to simulate the fuel leak. He then spent the rest of the flight moving from passenger to passenger allowing them to pat him, acting as a kind of support animal for all on board. Archie loves people so he was totally in his element and really helped keep the atmosphere in the cabin jovial. His barks can even be heard on certain sections of the cockpit voice recorder.
I was also on this fight in business class and I remember the first officer coming to look out my window as I was on the side of the failed engine. When I asked him about our return he told me it was likely to be the fastest landing I will have ever experienced. As one other comment stated, the real danger was after we landed when we sat in the plane given the risk of fire from the leaking fuel and overheated brakes. It seemed for ever before we disembarked, but the captain came and addressed us all in the business lounge and gave us a fall report. We all owe him and crew a great deal of thanks.
@Hello there, how are you doing this blessed day?
Incredibly fortunate circumstance of having THREE experienced captains in the cockpit plus a top-notch crew led by a man who listened and didn't think he alone had all the answers. The passengers on board that A380 had the good fortune to be in the hands of what may just have been the best crew in the air anywhere on the planet that day!
Australians.
@@MichaelKingsfordGray 😂
Isn't it 2 captains and 2 officers? 9:19 mentions Captain, Second Officer, First Officer, Check Captain at the bottom. Isn't that 4 total people in the cockpit?
@@IARRCSim Why don't you use your real adult name?
@@MichaelKingsfordGray IARRCSim is a simulator I made to help people with autonomous drive software testing for a competition called International Autonomous Robot Racing Challenge(IARRC). A couple videos on my channel were made using it. My real name wouldn't bring as much attention to it.
it's incredible how the aircraft managed to stay airborne while carrying the massive balls of the entire crew
Great comment
*"ghh~ambouttobloww"*
- engine 2
@@legitusername-zl7tobruh
This is a great example of good piloting and a good crew - they repeatedly stopped each other from doing things that could have made the situation worse.
Could have gone the other way too...
Great pilots! Good team work! They sure know what they're doing. That's why they're nbr ONE! I feel so safe when I fly on Qantas! They're the best! I know for I retired after serving over 20 yrs! And I can fly on Qantas or other airlines for the rest of my life on big discount. I love Qantas, great company to work for.
CRM, crew resource management. Forty years ago, maybe even 30 years ago a first officer would not have questioned his captain. This crew did not hesitate to question a decision because there was and is a whole new mind set in the cockpit. They used their collective knowledge and experience to do a very difficult job.
@@johnemerson1363 I call that TEAM WORK!!!!!!! i sure miss my years in the cockpit some 40 years ago>>>!!!!
How stupid first thought get passengers to safety fk the regulations
I admire not only the crew's cool heads, but also that they all retained their sense of humor,in such a dire situation.
Every flight should have a captain,and crew like this one.
Brilliant !
aussie as fuck
theyre aussies, our national responce to being in a fecked situation is to humour our way out of it. afterall... over stressing turns to over thinking with turns to making some bad decisions. but yea nah these guys handled it well. you should see qantas 72 tho.... thats what ya call dire
@@Bobbydazzlla thats because, it was an a380. he had every motivation to ask everyone for help cause its the first time an a380 ever had a major issue. its not like a 737 or 747 where everyone already knows all the tricks to make an unflyable bird flyable midflight. they also had the luck of it still being flyable enough for them to ask for help. e.i. it was flyable enough and capable enough for them to have the time to ask for help. alot of midair incidents dont have that luxury.
I agree
@@Rocker-1234 ppl
That transcript shows the great teamwork amongst the pilots and the amazing culture Qantas has - the captain was open to suggestions the entire time and took challenges to his decisions like a true leader. Amazing.
I noticed that too......THAT is leadership.
Proud that this is my airline here in Australia . Trustworthy and professional in every way.
11:54 😅
I THINK IT WOULD TAKE MORE THAN A COUPLE OF ENGINE FIRES TO SCARE YOU AUSSIES ,NO WORRIES MATE. LOVE YEAHS SAFE TRAVELS ❤️
My father in laws next door neighbour is the extra Captain on the flight deck, 'Harry'. He was 'deadheading' (catching a ride home from a flight he had flown into Singapore). A charming man with a very calm and measured personality. He said they all experienced the very real pressure, and, despite the 'we can't really train for this level of failure', the cockpit crew didn't feel they ever lost control of the situation. He explained that flying the aircraft was the second most important thing to making the decisions about what to do, and when to do it.
Hi Iven, Was he the check captain or the Senior check captain? There were 5 pilots on this flight (Captain, 1st officer and second officer. It was also a check flight on the captain so there was a 2nd captain (the check captain who was checking the captain this flight) amazingly the very rare situation (but it happens to maintain safety) this flight also had a 3rd Captain who was one of 5 Senior Check Captains at the time at Qantas and this flight was selected for him to "check" the check-captain (making sure he was up to standard in checking the main Captain)
I completely believe what you are saying by the way (I suspect there was a small error by someone relaying the story by the time in mistaking the senior check as a deadhead which is understandable as it is hardly important information compared to everything else) I am curious if he was the check captain (I suspect and this would be much more likely as there were over 100 check captains employed at Qantas in 2010)
Either way that's really cool! Thanks for sharing that :)
I worked on this ship.i was an interior installer.the seats, panels on the sids interiors. i made the carpet,and installed it. I was always proud of my work ,and so were my inspectors
. i worked there for 30 yrs now retired. Bonnie
Cool that the master caution checklists robot has an Australian accent. Now that’s crew coordination.
The teamwork is amazing. The captain was willing to listen to the other team members. Everyone was calm and felt safe in voicing their assessments! Total respect between the team members . Beautiful
And they even know their real names, unlike you.
This is a classic example of good cockpit workload management. One of the fortunate things was the two check pilots in the rear cockpit seats.
My BB. .m
The fact that the A380 can still function like it did after that is a testament to how well engineered and safe it is. The crew was top notch as well calmly assessing the situation and making well informed decisions. Amazing
Yeah it’s amazing. Obviously the crew was mostly responsible for the safe landing but the A380 still being capable of a landing after a literal explosion that knocked out a lot of critical systems is impressive as hell.
The fact that the autopilot didn't disconnect and instead compensated the imbalance baffled me. What an aircraft.
Lets face facts, if the plane had been anything other than an A380 the passengers and crew wouldn't have survived.
@@xraylife Uh... lots of 747 survival stories out there. The old Boeings were built like warplanes.
@@gdutfulkbhh7537 Name one that's been through all that and still survived though.
I have seen a number of documentaries about this flight, so I hesitated to watch another one, but you put in many interesting details that made me much better understand how the crew dealt with the overwhelming amount of ECAM-Checklists and how they chose what to focus on and what to ignore, and how they kept each other from making mistakes. Thank you.
Excellent crew
Impressive crew resource management. The captain had nothing to fear from RUclips as it turned out. He maintained command while soliciting, considering, and, when he agreed, acting upon input from the other pilots. He also did a good job refocusing one of them them when the information provided was not relevant to what he needed to know. Disturbing to think how many accidents could have been avoided or less severe, if the cockpit culture had been less authoritarian and intimidating to copilots who disagreed with how a captain was handling a situation, but were hesitant to speak up. Just as impressive was the ability of the crew to diagnose and effectively manage a multi-system failure they had never encountered, by applying their knowledge to a novel set of circumstances. Excellent presentation of this incident by 3 Greens.
I think that one of the most impressive things about the captain's performance was that he was able to get every member of the flight crew, including the check captains, to focus on what was working instead of what wasn't working.
Amen and well said! A little humility goes a long way! Very professional input from all the crew. Even though the Captain has the final say, he still valued everyone’s input. No cockiness or arrogance on his part. Respect to them all! These guys carry their balls around in a wheelbarrow.
Tech helps boost skill of the operators.
With min time to think and operate the pilots did extremely well keeping their cool.
Right decisions taken on a cosultation basis which was a hurried brainstorm session worked and a major disaster was avoided saving lives.
Thank God and cogratulations to everyone concerned including the atc and the airport safety team.
S
Yes, fine job 3 Greens!
I knew people who were on this flight. It was their first time in a plane and they had a fear of flying. Ironically they weren’t scared of flying after that flight.
Only because it was Qantas!!
In many other cultures the teamwork and being open to the officers would not be accepted, as the captain is law.
At some point they probably accepted their fate and now do not fear their inevitable death. It has probably changed their lives for the better. deanonkathsphone
I love seeing a level headed crew deal with critical problems successfully. on top of that they acted as a proper team, each member giving their own opinions and deciding on the best course of action together
bonus points for keeping their humor intact
My God have long life on this people who survive from this tragic
Well done video. I was a Field Engineer for the company that supplied the fuel gauging system and in tank wiring for the system. The uncontaminated burst ripped a hole in the wing big enough to stick your head into. The reason their was no fire was because the wing was full of fuel. Lack of enough air/oxygen within the wing prevented ignition. The fuel gauging wire harness do no carry enough electrical power to cause arcing or heating, power is in the microamp range. The engine that couldn't shut down, the wire harness to the engine controls was cut. So it just kept running. The pilots did a great job, Australian pilot are known to be VERY good. On the oil issue, those engines had oil issues from day one. I can remember meeting flights to check the fuel gauging system and they always had oil leaks. I suspect they finally fixed that?
Thanks, was wondering what caused engine 1 not to shut down.
Jo hi
11:45 I'm tickled by the fact they end up looking up a table in the owner's manual on paper to conclude they can ignore the computer's warnings. At other moments too, the Captain's quick to take things manual. A lot of smart men in that cockpit, not "pushbutton pilots", thank God.
@@GarrishChristopherRobin777 No, "Back To Basics"- the very opposite.
Indeed. Fuel tank inbalance crossfeed was what caused Air Transat to run out of fuel with their leak.
@@Hypersonik Ah- which comes up here when the check pilot said "I don't think it's a good idea to transfer fuel from our good wing to our bad wing" as the computer wanted to do, so they shut down those 2 pumps.
A a few planes have crashed because pilots have trusted their electronic systems when they were actually wrong. Must be a hell of a training course they have that meant they didn't get overwhelmed by faulty instructions.
@@trouty7947 the main pilot is an ex RAAF pilot so had the best possible training
I love how these pilots checked their egos at the cockpit door and all worked in harmony to safely land that crippled giant.
Do you still remember me
I’m impressed that Quantas grounded all their A380 aircraft for 24 days to ensure that the issue was resolved. That cost them in the short run, but not in the long run.
There is a reason they have an impeccable safety record.
Was on this exact Quantas 380 liner, from London to Sydney, seated in 18K (right hand side) 2 days before. Still happy that I scheduled my trip extra early to have a time lag recovery day in Sydney before my conference started.
It's a fantastic display of team work and cool heads. Equally impressive is that they didn't make a quick decision to land the plane. They analysed all the checklists, worked out which didn't make sense or had no impact on the airworthiness of the plane, then progressively simplified things until they could reach the position of a workable landing configuration.
Highly impressive airmanship. Amazing stuff.
One great example of simplifying the situation is how the Captain threw all the fuel calculations out of the window and decided to work with the amount of fuel in the feed tanks over the engines. When it became clear that they had plenty of time available to thoroughly assess the failures, and get a feel for how the plane was performing, a safe landing became much more likely.
A lot of people could learn from this approach, its not only useful for safety decisions its generally applicable to many complex problems. Its also very similar to the way i personally approach academic challenges in my studies. Its always about ignoring what you don't understand to enable understanding the rest and then using it to make conclusions on what you didn't initially understand. Progressively simplifying things, breaking them up, dismissing irrelevant information and remaining calm under time pressure is so important in so many life situations
I think they made things worse. Had they simply declared an emergency return after visual inspn of destroyed engine, holes in the wing, mjr system failures, the wt distribution probs would have been lessened. Simply dump fuel from right tanks & land. Wasted 45 mins trying to appease a robot. Computers should never out think, common sense.
@@roberttyrrell2250 I may be wrong but during this incident, I believe that no fuel dumps were possible, even from the starboard wing tanks and trim tanks.
@@centraliowavideo2640 It may just be me(?🤪?) After visual confirmation of destroyed engine holes in the wing, & loss of critical controls. I don't think I'd stay airborne for another 45 mins. Its no brainer. Call 911 head back to closest runway.
But I'm not a pilot.
@@roberttyrrell2250 the reason they stayed as close as they did to the airport was to be able to make a glide landing, as in no engines. I believe commercial pilots have emergency procedure training/practice every 6 months to keep them current. As it is all done with a simulator they can practice things that they hopefully will never encounter in real life.
Also they made a Pan Pan call which is the same as saying we have an emergency but life is not at risk. At any time if they felt they needed more assistance than they were getting they could have upgraded it to a Mayday call but in this situation I doubt it would have changed anything that Air Traffic Control did to assist them in landing safely.
Plus they would have been heavier and may not have stopped in the distance available, dumping fuel actually takes a long time to do.
Terrific video and reenactment - felt like I was there in the cockpit while the drama was unfolding. Amazing team work and analysis by the Captain and flight officers, focusing on the core issues and paying less attention to red herrings and less critical issues, and all while keeping ATC and passengers informed. Seen lots of cases - on Air Crash Investigations, Seconds from Disaster and similar TV shows - where the Captain overrules his flight officers, or the flight officers are too scared to make suggestions or say No to the Captain ... and things don't go so well from then on. None of this ego stuff here. The Captain is always open to suggestions / advice, constantly seeks the input of the other flight officers, and readily accepts being overruled. The professionalism and team work by the Captain and flight officers was the key to this flight ending with a safe landing and no injuries .
Wow I'm very surprised how difficult this was.. As an Australian I wasn't aware of how impressive this whole situation was. It's a shame it wasn't reported on more (from what I can remember..)..
Thanks again for watching everyone! I have received a note from the Captain of QF32, Richard De Crespigny. I appreciate him reaching out and providing detailed info on some of the commonly asked questions in the comments. Here it is!
Thank you 3 Greens for analysing the lessons from QF32.
Thanks especially for addressing the team inputs, because failure is part of the human condition, and lesson 1 in leadership is, "Success is always a team success. Failure belongs to the leader".
There have been a lot of good questions on different topics surface in this comments section. Here are a few:
Why did we not evacuate the aircraft on the Ground?: qf32.aero/2014/03/21/the-empirical-skeptic/
Hydraulics discussions: qf32.aero/2015/08/28/qf32-hydraulics/
Evac, airborne, fbw, ecam, system, leadership, control checks .. (qf32.aero/2015/09/19/7334/
In a crisis, many people fall prey to making presumptions and assumptions, that then get them into deeper trouble. This makes sense, because the mind uses biases to chunk down an overload of data, and creates illusions to fill sensory voids. When we understand this, then we can remain mindful, load shed, prioritise and focus on the important data you have.
The standout lesson for anyone in a crisis is to face the enemy in front, gather all the data you can, and not think to matters worse. Most people do not know the roles and tasks of the fire services in an emergency, and the chemical differences between gasoline, jet fuel, engine oil and hydraulic oil (substantial: flashpoint, burn front speed, autoignition).
For instance the discussion of hot brakes near leaking fuel. If we presumed the leaking fuel would catch fire, then we might have evacuated the aircraft, and in this case I think people would have died. We waited for any signs of uncontrollable fire - but there was none. We only found out four months after the event that the brakes on the left wing had failed and so were cold. So our decision to not evacuate (based upon data present at that time) was shown (four months later) to be the optimal decision. This situation does question the validity of our performance data that day (not accounting for four more failed wheel brakes), but that is another story.
The what-if, if we had lost control of Engine #1, is equally interesting. And Engine 1, that we could not kill on the ground, had a manual fuel valve to shut it down, located behind electrically powered engine cowls. We lost electrical power to engine 1so the mechanics could not open up the engine to shut it down. They eventually reverted to foam (corrosive - resulting in $18m damage to that engine).
For people wishing to purchase autographed books:
1. QF32 (thew WHATs) qf32.aero/buy-qf32-now/
2. FLY! - the Elements of Resilience (the HOWs and WHYs) flythebookcom.wordpress.com/buy-fly/
Applying the elements of resilience will not just help you when things go bad, but in the good times these elements will enable you to thrive. Keep safe, well and positive.
Good
Thank you so much for that. These comments need to be pinned in the general comments so everyone sees it.
'In a crisis, many people fall prey to making presumptions and assumptions, that then get them into deeper trouble. This makes sense, because the mind uses biases to chunk down an overload of data, and creates illusions to fill sensory voids. When we understand this, then we can remain mindful, load shed, prioritise and focus on the important data you have.
'
Amazing life advice.
Thank you, 3Greens for the video, and the Crew of Qantas Flight 32 for the impressive CRM exhibited. Being able to openly and objectively optimally manage the complex crisis within the confines of the cabin, using all the crew resources available tested the training fully. Valuable lessons will have been learnt; but the compendium of CRM has been very much augmented.
Amazing! Thanks!
@3 Greens - you should pin this! Wonderful notes from Captain De Crespigny.
The numerous Captains get a lot of attention. The First Officer and Second Officer on board were the best you could get, both highly qualified and experienced pilots. Richard certainly had the best support he could have hoped for or needed.
When I did a risk management course a decade ago, the presenter started with the question “which nation has the best co-pilots in the world?”, the answer he gave was Australia. We have the least blind faith in authority, everyone will respectfully nit-pick and consider the opinions of others, regardless of status. No surprises here on the great teamwork.
Yes, appeal to authority is a real problem for some cultures. In the old days, in Lord Muckity Muck said something was so, the peasants said it was so, even if Lord Muckity Muck was a congenital idiot.
WOW, this is the most impressive aircraft incident handling I have seen to date. Especially the captain should be given the absolute highest commendation, for *overruling* computer reccomendations in highly complex IT systems, several times, using basic logic! (As an IT manager I have some insight of how easy it is to be just 'following') And thereby saving the lives of 400+ passengers. Words cannot describe the value of this achievement!
m,
Crikey, THIS was riveting! Kudos to the clear-headed thinking of the Qantas professionals in the cockpit! Well done 3 Greens!
What a phenomenal circumstance to have 3 experienced captains and two first officers, a wealth of experience and knowledge that is a lucky coincidence
The two check captains were a bonus. How often do you get a check captain checking the captain and a senior check captain checking the check captain?
Luck???? not forget God partner
His hand is everywhere
As He is in ALL our lives
Thank goodness I am still in here aaa
Tap on a clip to paste it in the text box.
@@stevepearce94 The same one that exploded the engine?
As an Airbus 340/330 captain i praise the excellent CRM shown by the crew and its the reason of the positive result in the end
The captain shows you can be a leader and still change your mind based on the input from others.
A good example of cool heads in a high pressure environment. Well done to the pilots.
What an absolutely amazing docuseries about this event. Mega props to you and your commentary.
Also huge props to the pilots. I’m an Australian and have flown Qantas my whole life.
I know lately in the past week there has been three 737 engine dramas however I still think Qantas pilots are some of the best in the business.
Love your channel! No long intros and you jump right into the video. Plus you do an excellent play by play of what went wrong! Great channel mate
I'm thoroughly impressed by this crew, and how they cooperated amongst themselves. Their teamwork saved them.
Ooh am great full to here u, from kenya
One of the scariest I heard was a British Airways flight where the cockpit window fell away mid-flight. It sucked the pilot out the window and the other crew had to hold him by the ankles while the remaining pilot dropped the plane from 30,000 feet to landing.
As usual, amazing work. It is always impressive how pilots manage to keep their calm in such dire situation. Also, while I knew a A380 could fly with one engine off, I am surprised it could still control the plane with so many issues. Props to everyone in the cockpit today.
Beautiful coverage of this incident. Thank you for your informative content, you have a new subscriber :) Much respect as well for the QANTAS crew and their excellent crew resource management.
That is an incredible show of discipline from the crew, no panic, no frantic decisions, just cool heads all round.
Amazing work from the crew, hope they all got medals.
I attended a presentation by the Captain; he mentioned that despite the great outcome he failed the assessment that was being conducted on the flight as one of the key measures was whether the flight reached their scheduled destination, Sydney!
A resilient aircraft and a determined flight crew saved hundreds on this day!
Wow - what professionalism of the crew. Qantas were justly proud.
This is why I like flying Qantas. They have amazing crew.
Safest airline in the world, however ya pretty safe flying in Australia our last commercial plane crash was in 1960.
@@sharpshooter_Aus 9
You forgot 1966 Ansett Viscount 832 crash outside Winton, Qld.
@@sharpshooter_Aus Dustin Hoffman said this in Rainman!
What about the Ansett-ANA Fokker F27 crash into Botany Bay after taking off from Sydney for Canberra when all 15 on board were killed in 1961
I remember many years ago being in a JAL 747 when one of the engines caught fire and had to be extinguished, port inner engine which is the same engine position as the Qantas A380 in this video. There was no explosion that I could see, but a lot of flame before it was extinguished. The plane was able to dump fuel before it returned to Narita. After watching this I am glad I did not fully understand what could go wrong.
a testament to how well the A380 is built
I recall this incident: the previous month I returned from France.🛫 We are lucky to have well-trained pilots and crew.👌
I've read about this one from a lot of other channels but this is BY FAR the best version - all of the minute-by-minute how and why. Thank you!
I almost didn't click on this because I have seen this analysis many times. I thought I would have another look seeing I hadn't seen a new video on this QANTAS flight in over a year. I AM SO GLAD I CLICKED ON THIS VIDEO!! I have never seen an analysis with curated, in-time ATS transcripts. THANK YOU so much for this new look on an old video. You earn my sub - cheers.
No wonder Quantas has such an amazing safety record; they have pilots like these! 👍👍👏👏
qf72
QANTAS. It's an acronym, not a word.
This shows the vital importance of teamwork. If the captain hadn't kept cool and asked for second opinions ~ he would likely have put himself under impossible strain with fatal consequencies. His ego never got in the way allowing for joint effort to allow the plane to land safely. Thinking back to Apollo 13, again it was team work which saved the lives of the astronauts.
Seeing an A380 brought to mind the Titanic.
Nicely done. The transcription of the cockpit voice recorder really helped show what the crew were going through to figure out the problem and work it down.
8099😊😊😊😊😊😊
I'm not tired of seeing anything on any channel about this great peice of piloting and teamwork.
@Hello there, how are you doing this blessed day?
This captain and other captians maintained stellar confudence. The fact they were so calm and communicated so well saved the lives of many. Gr8 post. These pilot's are true heros. Gr8 show ✌️
So proud of my fellow Aussies! Incredibly professionalism.
Parts of the docco are very good, but there is much missing and in some cases, wrong.
There is no mention of the fact that 17 of the aircraft’s 19 flight systems were down. Nor that the captain went through a set of maneuvers to determine the controllability of the aircraft.
The turbine disc spun uncontrollably faster because it had been heat shrunk onto the shaft. The heating of the disc caused it to become loose on the shaft. Unconstrained by the shaft it spun to an estimated 45,000 rpm. This caused the disc to become significantly thinner and it disintegrated into 3 pieces. There should have been some discussion as to where these pieces went, and what damage they did.
The feed pipe was not misaligned, it was faulty in its manufacture. The inside bore of the tube was not concentric with the outside. One wall was consequently thinner and it ruptured.
Rolls Royce had to pay a substantial amount of the massive repair bill, the total bill being half the cost of a new aircraft.
Thanks for the info mate. Unfortunately with so much going on with this flight I couldn't fit it all into the video. And yes it was a mistake saying the pipe itself was misaligned, rather than the bore of the tube.
You also forgot to mention that the entire crew and passengers needed a change of underwear after the incident.
Terrific skills and teamwork among the crew. I'm not so sure the concluding remarks about advanced technology's role. More basic technology may have provided the essential input to the crew.
Great Video. The graphics, labels, data and audio really help tell the story. Keeps you invested from start to finish. Fantastic work by the Crew as well to pull off a successful outcome.
I remember that day. A friend of mine had not long retired as a senior flight attendant with Qantas on international runs with Singapore being one of the most prominent airports for him as his main trips were from Sydney to London and return. Together we saw photos on TV of an engine part on the ground. We feared the worst at that moment. We were so relieved to hear that the plane landed safely. Many people owe their lives to the professionalism of the crew.
THESE ARE REALLY GOOD.
I'VE SEEN SEVERAL SHOWS ON THIS BUT YOU INCLUDED A LOT OF NEW INFORMATION.
Hats off to an exceptional captain and crew. What might be useful on aircraft is to have external cameras mounted to visually see all engines/ wings on a little screen. Thanks, from a '70s hang glider pilot that survived a number of emergency landings, thanks to God.
This passengers were lucky to have these smarts pilots! This is where knowledge and experience make all the difference!
This is just an excellent presentation. Very comprehensive and clear. Best I’ve seen on this event.
Wow. Great flying! The pilot knows how to take control and listen to the rest of his crew!
So much respect for pilots and investigators.
A well thought-out video, the selected content with transcript voiceovers worked well. Lack of "action music" was a welcome change from the usual RUclips offerings. Love how you kept it quiet on short final.
Interesting that there are not many mentions in comments regarding Rolls Royce. I hope they now more thoroughly check and audit all components, assembly and testing of engines. Congratulations, however, to Airbus and Qantas for playing their part in providing a safe and efficient product.
RR still have the best saftey record out of all aircraft engine manufacturers and personally I will alway feel safe flying on a plane with RR engines
It is often pointed out that the vast majority of accidents are caused by pilot error. While this is certainly true, it fails to consider the other side of this statistic. What accidents and emergencies are avoided because the pilot was there to deal with it?
This is a case in point, but it is also a clear case where we know the pilots handled an emergency correctly and avoided a crash. But how many times have pilots noticed a problem developing and took action to avoid the problem from even becoming an emergency or even a problem?
If we automate the human pilot out of the cockpit we will see a reduction in pilot caused accidents, but I'm sure we will see an increase of accidents overall because most pilots are highly competent professionals that can deal with problems and find creative solutions that can save lives and sometimes even airframes.
Apposed to this crew, I watched a video where a completely healthy plane crashed in instrument conditions when the crew completely ignored all of the instruments telling that they were in a steep dive-- the captain believing that they were stalling and pushing forward on the controls until they hit the ocean.
@@jackfrost2146 Did I say pilot error accidents never happen?
I did not. In fact, I agreed that pilot error is the leading cause off accidents.
My point is, we don't know how often the pilot's actions prevent a crash.
Just look at yourself. I'm willing to bet, when driving your car you have avoided more accidents than you have caused? Am I wrong?
I have been at fault in maybe 2 or 3 car accidents. I have no idea of how many accidents I've avoided. Hundreds at least.
Of the two accidents I was totally at fault in, one was me being a stupid teenager. The other, I turned left without seeing an oncoming driver when I was 18.
@@erictaylor5462 You misunderstood what I meant. I was pointing out the irony of how some crews can do precisely what is required, and others can do the complete opposite. I totally agree with your comment.
No kidding Sherlock 🤣🤣🤣
@@erictaylor5462 Lets take your statement as the truth. You have avoided hundreds of accidents because you are a good driver. Now the question is, why did you have to avoid hundreds of accidents? Because of other human drivers. Also, if you were a safe driver you would avoid most of the hundreds of near accidents before they happened.
This video was so well put together ,it's a gem of its kind.As a layman I understood the human and technical explanation entirely.Subscribed.Many thanks.
Wow! What a breathtaking video! Well done to the cool and intelligent flight crew, and to the narrator and animator of this fantastic video. In these days, when politicians, media, lawcourts, medical industry, etc have totally failed us, it is good to know that wonderful people still exist.
What an amazing testiment to the professionalism and courage the entire flight crew.
They never panicked.
They used the power carefully in the engines they had still working.
Managed the data and made their own decisions based on their tens of thousands of hours of combined flight experience. The flight crew interpeted the error data as that and destepped it in the logic chain of decision making and then concentrated on the important and vital data that would keep them in control and flying.
I am amazed at how calmly they all worked this out.
A lesser skilled flight crew might have defaulted to..... on the ground asap........ and put the entire flight in much more danger.
They did'nt.
Bravo to the flight crew of Qantas 32.
Found you today. I have subscribed. This gave a much more in depth explanation of this incident which would have ended in disaster if it had been another airplane or a different crew.
Looking forward to your future releases.
Wonderful accolades for Qantas training and crew. Well done.
My best friends dad was on this flight and I somehow only recently found out it’s crazy how well the pilots and crew managed to keep calm throughout the flight
This was an outstanding report. Very informative. The flight crew was extremely impressive.
Absolute professionalism throughout the experience. Quite impressive. ✈️
Sounds like if they had simply done as told by the computer, they would have pumped out their fuel or shut off too many engines to fly.
It’s a good reminder that total automation will murder you when the sensors malfunction. Humans do a lot better at figuring out what to believe once the emergency is identified (not always right, just better than software).
I think that the summary in the video was right. This incident showed that humans and technology can work well together. (That’s my paraphrase. I’m sure that I don’t have the correct words spoken.)
3 Greens, thank you for such outstanding work! You masterfully interweaved the cockpit conversations and ATC together to create a panorama of understanding. Cheers mates!
🇺🇸💛🇦🇺
This was like a dream team for any aircraft failure situation - great job!!
The real lesson for any safety sensitive occupation is the crew resources management. This Captain was being observed by a manager pilot to watch for compliance with standard operating procedures. Before they went to the aircraft, the Captain pointed out to the crew that he was the Captain. He was in charge, the normal routines still apply, and the check Captain is just a passenger unless he observes something unsafe taking place. Having this established before the flight made a major difference.
This was really impressive, re the flight crew's performance.
As a layman (non-pilot), my instinct upon seeing the engine, and realizing the likely shrapnel issue and complications from that, was to quit fooling around (given risk of fluids leaking, electrical issues, etc) and ask ATC to land the plane.
But, that advice is apparently only good for CONTAINED engine failures. The crew needed to assess a variety of things to decide what was safest, kept their cool, and did that.
The difference between what goes on here with the crew working together, being careful, and being competent is VASTLY different than an unfortunate number of air emergency videos where when something goes wrong, crew behavior including lack of situational awareness / focus on flying the plane makes things MUCH worse.
I wouldn't have been able to keep my cool, with my mild anxiety disorder. I am impressed how the pilots decided to go through the checklists so calmly before deciding to land the plane. 10/10 piloting by Qantas & the crew.
@@thatguyalex2835 like anything you fall back on your training, whether you are a pilot, Navy Seal, firefighter etc, it all comes back to training. High stress environments invoke your muscle memory. The more prepared you are, the more you will be able to remain calm, diagnose your situation, formulate a plan and enact that plan. Worrying or panicking does nothing for you, what you do during those uncomfortable situations is the difference between being a cautionary tale or living to teach others on how to adopt and overcome. Another point is leadership. When the time comes and everyone is looking at you for answers/direction your ability to control your emotions and be an effectively leader will set the tone for the people following you. This will allow your team to function at their highest level too. It’s the difference of being a “boss” (someone who tells you what to do, points fingers, blames his personal for the short comings”. VS being a “LEADER” (some one who shows you how to do it, leads by example and puts you in the best position to succeed)
@@dizneym1 Yep. You are right on this. However, some people don't fall back on their training, and freeze up. :)
My initial thought too. BUT, after looking at the entire clip, realised that the crew had to find out if and how they could land. Besides the obvious success of the manouvre, it did turn out to be the correct approach. It also allowed for the emergency crew on the ground to be correctly prepared to deal with the aircraft after standstill. A job really done well. If ever I have to fly to Australia, I shall fly Quantas.
@@ockertbrits6907 "BUT, after looking at the entire clip, realised that the crew had to find out if and how they could land."
Do you understand what you just said? What would their option be if they "Couldn't" land? After spending all of this time trying to work through a long checklist, they didn't even know if their landing gear would come down. I would rate this crew lucky and not that smart.
Thank you for having detail on what exactly was coming up on the ECAMS and the number of things that had to be considered before they even got as far as trying to calculate the landing distance.
WOW! SO AMAZING. I've watched many, many videos on this channel (and perhaps other channels as well). I am frequently frustrated at "touchiness" of Captains, trouble and misunderstandings due to language unfamiliarity, difficulties due to and/or overburdened or inexperience of flight crew and/or tower personnel.
This was extremely reassuring to this 73 yr old disabled passenger! Since becoming disabled, I've always figured that if I were ever in a crash, I'd be toast! Thank you very much for posting!
I have watched the same case on other videos and this one is very well commentated and situations described clearly and well. Thankyou for making it available. ✅🇦🇺
I believe it was more pilots actions than the ECAM/Computers. Great job!
Now, that is teamwork and professionalism. I heard thanks you, please and common courtesy remarks that get lost with leaders who get lost with ego and self-importance. That caption was awesome, as well as the team. Kudos. That’s the kind of leader most of us would work with. Respect is a two-way street whether in the air or on land. Thanks for sharing!
23:04 that picture of fire truck killing the engine by shooting foam into its core is just crazy
Qantas is the best. The crews amongst the best trained.
I enjoyed how you told this story, especially the recreations of the pilot conversations. This is great work!
I would have rather heard the actual voices from the cockpit recording.
@@trinifirst6702 While the actual CVR recordings may have been slightly more immersive, I'm not sure how clear they are.
@@nuclearusa16120 I agree. This was a good way.
@@trinifirst6702 There's another detailed version on the ABC (Australia), which is very good.
I always think of emergency situations, if there's a fire or something possibly catastrophic, if instead of checking list it would be better to get down as low as you can just in case you need to ditch the plane in the ocean
I really liked the way this was presented. Having actors read the ATC transcripts is much better than trying to make out what ATC is saying.
Amazing pilots, not panicking and thinking outside the box, excellent skills.
Can you imagine how worse it could’ve been if the captain didn’t stop the first officer from switched the cross feed valves on, it reminds me of that one flight across the Pacific Ocean I watched during my adm classes, they got very lucky in that case too
I have read more than a few comments here on the video. I too must say that the teamwork and cooperation was so very good that today, many who would’ve died are instead ALIVE…. For their children, their families, friends, associates & whomever else, but for their own selves too. So I find myself thinking about a crew under 30 people & passengers over 400 people. This is a message for today’s world - how the few affected the many and how the influence of cooperation is to be valued above individual assessment & activity.
With hearts in the right place, the final deployment will save more than an airplane…..
Maybe, just maybe an entire planet would benefit.
Just my two cents. Thanks for reading.
to me that just proves why people should never be taken out of a cockpit, if the crew listened to technology that plane would've crashed 10 times over, but by remaining calm and just taking the information they knew they figured out what technology couldn't and kept that plane, and every single person onboard safe and alive
This reel was beyond fabulous! It was easy to see how complex is the flying of a plane of this size. The redundant systems built into the electronic controls made a huge difference. The most impressive thing, though, was the skill, cooperation and resourcefulness of the cabin crew. Amazing and so glad everyone was ok. Except the poor broken plane 😬
Great example of very good training , and this shows in the pilot calmness.
To GOD be the glory and the wisdom he gave to the crew. God loves us indeed.
What reason would the captain want to climb to 10,000 feet? Having 4 aircrew verbalising all checks and ideas is really good..
Altitude is your friend.
They landed with 20 tons of fuel remaining!! Climbing would have reduced that, plus the cushion of an extra 3000 feet is nice to have in case all the engines crap out and you switch to being a glider pilot !!!
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No idea is wrong. The captain was just dishing things out and his crew didn’t like it so they didn’t do it being in a situation like that is hard and some ideas are bound to not he put into action but through those idea new ones start and allowed this aircraft to safely land
Some months after this happened I was doing a sand dune tour in Abu Dhabi. One of the other people on the dune tour was a Frenchman. Turned out he worked for Airbus and was in the flight tracking and telemetry section in the Toulouse HQ, when this happened and he watched it all play out. He said the tech room quickly filled with specialists and others. The video reflected his observations. He explained they watched (they had a live feed from the aircraft) the computer systems, with all the multi levels of checks and redundancy programs melt down with the level and complexity of the faults. As in the TV show 'Little Britain' - "The computer says no!" I asked what they the assembled experts and specialists thought was going to happen. He reported that the feeling in the room, based on the information and diagnostics they were tracking, was that plane would be very unlikely to land safely. This crew saved all the lives on board, and averted, what would have been an international disaster for Airbus.