Top 5 Ways To Fix Shopify Abandon Carts

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  • Опубликовано: 6 окт 2024
  • In today's video, I'm sharing my top 5 strategies to get those Shopify window shoppers to stop abandoning their carts, & turn into loyal customers.
    Apply to partner with Easy A Media to grow your Shopify sales👇
    easyamedia.com/
    Want To Learn More Directly From Me & My Team? 📚
    easyamedia.com...
    Check out 4 more ways to improve Abandon Cart! (Part 2)
    • Convert More Shopify A...
    🎯 In this video, Spencer from Easy A Media shares the Top 5 Ways to Fix Shopify Abandon Carts and Increase Your Sales. 📈
    What's Inside:
    2:27 - 3:08
    Quick Tip: Optimal Shopify Payment Options
    💰First up, we'll dive into the best payment options to use. Discover why offering Apple Pay, PayPal, Shop Pay, Klarna, or Afterpay can encourage more users to convert.
    3:09 - 4:54
    1. Offering Free Shipping On All Shopify Orders
    🚚 Then, we'll talk about the magic of FREE shipping! Find out why free shipping is the secret weapon to getting your potential customers over the hump & finishing their Shopify order.
    4:55 - 6:40
    2. Improving Your Shipping Speed On Shopify Orders
    🕰️ Speed matters! Negotiate with your 3PLs & shipping partners to improve the speed in which you get products into your customers' hands & watch your abandon cart ratio decrease.
    6:41 - 9:09
    3. Communicate Your Shipping On Shopify Pages
    📣 It is crucial to communicate your Shopify shipping policies upfront. If your customers are getting an unpleasant surprise when they go to checkout, they're going to abandon their cart. So make sure to be transparent about shipping upfront to avoid misleading customers.
    9:10 - 10:06
    4. Improve Trust Throughout Your Online Store
    🔍 Trust issues? No worries! Find out how to build trust with reviews, FAQs, and optimized videos that'll make your customers think your a trustworthy brand.
    9:11 - 12:06
    5. Optimize Email Marketing & SMS Marketing Abandon Cart Flows
    💌 Last but not least, I'll explain 2 ways you can craft killer abandoned cart emails and SMS sequences that'll have customers rushing back to complete their purchase.
    If you're a six or seven-figure Shopify brand looking for a growth partner, consider teaming up with us at Easy A Media. Click the link below to get your custom action plan.
    easyamedia.com...
    Connect with Spencer Pawliw on other platforms👇
    Twitter: / spencepawliw
    Instagram: / spencepawliw
    TikTok: / spencepawliw

Комментарии • 72

  • @spencerpawliw
    @spencerpawliw  4 месяца назад

    4 MORE ways to improve Abandoned Carts Is Out Now!
    Check it out here 👇
    ruclips.net/video/HuEX13HDhv4/видео.html

  • @adventurer2395
    @adventurer2395 10 дней назад +1

    the only video on the topic that actually delivers

  • @lacyetiffin6091
    @lacyetiffin6091 22 дня назад +1

    Thanks for this video! Implementing your strategies 2 days ago has tripled my sales.
    I was only charging a $2.99 shipping charge but ANY shipping charge was killing sales. Free shipping no matter what. I love what you said because it’s so true, ‘You know what’ll kill your margins? NO SALES.’ Haha, True.
    Keep up the good work.

  • @Wieldrecht17
    @Wieldrecht17 8 месяцев назад +3

    Have seen a looot of video's like this, but this has the best unique value so far. Different then others!

    • @spencerpawliw
      @spencerpawliw  8 месяцев назад

      Glad you enjoyed!
      Hope they can help improve your ratio 🙌

  • @BlaizeKH
    @BlaizeKH Месяц назад +1

    Wow this seems so genuine and awesome tips thanks heaps fpr that i never thought about it like this until i heard some of the info

  • @lizardman-
    @lizardman- 7 месяцев назад +3

    holy shit there is so much value of knowledge in this video. damn! this is gold! premium content. Thank you, Spencer!

    • @spencerpawliw
      @spencerpawliw  7 месяцев назад

      Really appreciate the kind words and Glad you found it valuable 🙌
      Hope it helps you start converting more abandon carts!

  • @chessplaygroundofficial
    @chessplaygroundofficial 10 месяцев назад +2

    Top video...i thought I had this covered. I now know I didn't! Great content and insightful.

    • @spencerpawliw
      @spencerpawliw  10 месяцев назад

      Glad you found some new insights!
      Apprecaite the kind words as well 🙏

  • @rehanraza5606
    @rehanraza5606 5 месяцев назад +2

    amazing man! you're providing the best value in your videos. I just randomly came to your channel and this video made me to subscribe your channel. Cheers and Peace!

    • @spencerpawliw
      @spencerpawliw  5 месяцев назад

      Apprecaite you Rehan!
      I actually have a part 2 of this video coming soon 👀

    • @rehanraza5606
      @rehanraza5606 5 месяцев назад +1

      @@spencerpawliw would love to watch more deepful insights! Thanks man

  • @charlliefrost
    @charlliefrost 8 месяцев назад +1

    Very good video mate, thanks for the clear explanation!

  • @TroyZeilstra
    @TroyZeilstra 2 месяца назад

    Great video man, clear examples

  • @guilhermeribeiro9677
    @guilhermeribeiro9677 6 месяцев назад +1

    Awesome video bro, keep it coming!

    • @spencerpawliw
      @spencerpawliw  6 месяцев назад

      Appreciate the comment Guilherme!
      Definitely will keep them coming 🙌

  • @convertmoreonline
    @convertmoreonline 4 месяца назад +1

    Such an informative video, thank you

    • @spencerpawliw
      @spencerpawliw  4 месяца назад

      Thank you!
      Part 2 is nearly here 👀

  • @be_cereal
    @be_cereal Год назад +2

    Amazing video man great information!!

  • @hillsyumyumshop6596
    @hillsyumyumshop6596 7 месяцев назад +1

    Thank you!

  • @funnypetsfc4773
    @funnypetsfc4773 21 день назад +1

    Where do you recommend displaying the payment icons to show customers which payment methods are accepted? Should they go under the 'Add to Cart' button, under the 'Checkout' button in the cart drawer, or somewhere else?

    • @spencerpawliw
      @spencerpawliw  21 день назад

      @@funnypetsfc4773
      We typically don’t use payment icons as much anymore because it is pretty standard.
      We typically recommend showing the “pay in 4 installments” snippet
      That said if you want to have them you can put them in either spots!

  • @michaelchen5770
    @michaelchen5770 7 месяцев назад +1

    Super valuable bro thanks and great vid

    • @spencerpawliw
      @spencerpawliw  7 месяцев назад

      Goad you enjoyed 🤘
      Looking to do a part 2 soon.

  • @iasyama1999
    @iasyama1999 3 месяца назад +1

    bro the pro tip is actually brilliant 😂

  • @zugithomes4763
    @zugithomes4763 7 месяцев назад +1

    Great Info thanks

  • @Princevirk66
    @Princevirk66 11 месяцев назад +1

    thanks you bro

    • @spencerpawliw
      @spencerpawliw  11 месяцев назад

      Glad you enjoyed the vid! I appreciate the support 🤙

  • @craftdeals_in
    @craftdeals_in 3 месяца назад

    Valuable Info!

  • @brandonfoster492
    @brandonfoster492 7 месяцев назад +1

    Thanks so much for the video! Please can you share the app you use for estimated delivery dates on the product pages. 🙏

    • @spencerpawliw
      @spencerpawliw  7 месяцев назад +1

      Hey Brandon, we don't actually have an app that we recommend for delivery dates (we custom code it 🫤)
      But you can simply just add it in the shipping tab on your product page or browse the appstore and try some out!

  • @javl40
    @javl40 2 месяца назад

    Awesome video! how do you get that report with the percentages of each step? (add to cart %, reached checout %... and so on) I found the online store conversion over time report from shopify but it doesnt show percentages for each item and also doesnt show the summarized totals of each one. instead shows all the detail of every day and at the top the total of the date range you select.

    • @spencerpawliw
      @spencerpawliw  2 месяца назад

      @@javl40 that’s a great question it’s not actually inside of Shopify you have to go and calculate it yourself
      You can just use a simple percentage calculator by googling percentage calculator or you can just use a Google sheet and that way as well

  • @SashaKonrad
    @SashaKonrad 5 месяцев назад +1

    Hi Spencer, great video! I'm using Shopify and have a high add to cart rate but struggling with the actual conversion. I took all the tips, except I wonder how do i choose an effective cart abandonment email or sms collector if the customers don't put their email or phone number before check out?

    • @spencerpawliw
      @spencerpawliw  5 месяцев назад

      Hey Sasha, you can try using a tool called Opensend!
      I have a video coming out on it soon

  • @kodyjakes7726
    @kodyjakes7726 2 месяца назад

    Great video
    How to get the emails of those who abandoned carts?

    • @spencerpawliw
      @spencerpawliw  2 месяца назад

      check this video here: ruclips.net/video/HuEX13HDhv4/видео.html

  • @Josephx117
    @Josephx117 6 месяцев назад +1

    Good ahh info

  • @PinxNails
    @PinxNails 3 месяца назад

    Thank you for the valuable info, but one question, I am shipping from australia and my main market is US which costs $30 (AUD) to ship, would free shipping be viable in this scenario if I only profit $19?

    • @spencerpawliw
      @spencerpawliw  3 месяца назад

      It could be, depending on your acquisition platform. But you likely will need to up your price to cover the cost of shipping. Or you will need to just charge a base rate.
      Shipping internationally is not really ideal.

  • @Top2020-z1h
    @Top2020-z1h 10 месяцев назад +1

    Really good video thanks👍
    If my store offers long shipping (8-18) days, do you recommend specifying it on the product page or not?

    • @spencerpawliw
      @spencerpawliw  10 месяцев назад +1

      I would definitely recommend being transparent upfront about it. And then, work on getting way faster shipping with your logistics partner.

    • @Top2020-z1h
      @Top2020-z1h 10 месяцев назад +2

      @@spencerpawliw Thank you very much for the answer 🤝You talk about things that no one else talks about on RUclips I'm sure that your channel will explode soon🔥

  • @alexinaustralia
    @alexinaustralia 6 месяцев назад +1

    What’s the app for the message under add to cart button please?

    • @spencerpawliw
      @spencerpawliw  6 месяцев назад

      It's custom coded by our dev team.
      Wish I had an app for you. Apologies.

  • @HoaNguyen-es8bk
    @HoaNguyen-es8bk 9 месяцев назад +8

    It's really confusing when many people have entered shipping information and then don't click to pay, it's a waste of time

    • @spencerpawliw
      @spencerpawliw  9 месяцев назад +5

      Sometimes life happens!
      The person could get a phone call, their dog could start barking, all kinds if stuff.

  • @Jcb-fx
    @Jcb-fx 9 месяцев назад +1

    I started advertising organically like 2 weeks ago and I had a few videos go viral (10M+ views in total). Over 1k website sessions 70 atc and ONE conversion. My cart to checkout drop-off rate was super high so I changed up how my cart looked and now its almost 1:1 atc to checkout rate. My ATC rate is 7% which is good so I don't really know what the issue is. I offer free 3-4 day shipping, and several payment methods. People clearly are interested in my product but just don't finish checking out. Going to personally send abandonment emails to several customers with a discount to see if that helps. Any ideas?

    • @spencerpawliw
      @spencerpawliw  9 месяцев назад +1

      Hey Jcb, thanks for the context!
      First off, we have noticed organic traffic from social platforms definitely doesn’t convert as high as ad traffic (lower buyers intent) so that could be an issue.
      Second, depending on your AOV, that may also SKU your add to cart to conversion rate. We have seen some higher ticket products have high ATC rates (people are excited to add products) but then the total amount at checkout scares them away.
      I’d highly recommend emailing some customers to ask them if they are having any issues or try adding a chatbot to your store!

    • @gizemselenyilmaz7383
      @gizemselenyilmaz7383 9 месяцев назад +1

      hello, I have the same issue. Did you find the problem& solve your problem?

    • @Jcb-fx
      @Jcb-fx 9 месяцев назад

      @@gizemselenyilmaz7383 my site was just kind of bad. I added some things (basic information about the product, how to set it up, additional photo and video reviews) and I instantly got 5 conversions. However I am getting millions and millions of views so I think the product is the issue.

  • @xMasterpeicex
    @xMasterpeicex 10 месяцев назад +1

    but what if i offer free shipping over a certain amount? like im my store i offer free shipping over 100

    • @spencerpawliw
      @spencerpawliw  10 месяцев назад

      That’s fine! As long as you’re selling products that make that $100 free shipping achievable, that can still work. But I’d definitely recommend trying free shipping if possible.

  • @officialgtech
    @officialgtech 9 месяцев назад

    I have my shipping times tucked in my site under my FAQ, but I do not openly advertise it on my product/check out pages. My shipping times is about 2 weeks give and take. Should I still include this on my product/check out page for transparency, or will this potentially scare away customers?

    • @spencerpawliw
      @spencerpawliw  9 месяцев назад

      I’d rather have it upfront than hidden.
      If anything I would just add a timeline. “Arrives in 1-2 weeks”
      But you definitely are going to want to improve your shipping speed to increase CVR

  • @mehwishsaleem7026
    @mehwishsaleem7026 5 месяцев назад

    How can we track email/ info of non subscribers who have abandoned their cart or have abandoned check out.
    Is there any app for this?

    • @spencerpawliw
      @spencerpawliw  5 месяцев назад

      There is! You can use a tool called Opensend. It Crushes!
      www.opensend.com/

  • @jonsaid3264
    @jonsaid3264 2 месяца назад

    Man, you have smart topics on your channel.
    Thank you so much/ Jon Sweden

  • @RobertEdits
    @RobertEdits 9 месяцев назад

    I’m trying to get them to put it in their cart in the first place lol

    • @spencerpawliw
      @spencerpawliw  9 месяцев назад

      Keep working on your product & your offer!

  • @Ononto9792
    @Ononto9792 Месяц назад

    i have never made a sale

    • @daved5023
      @daved5023 19 дней назад +1

      So this means I'm doing good.
      Thanks

    • @Ononto9792
      @Ononto9792 19 дней назад

      @@daved5023 i didn't spend any money

  • @StoriesinS
    @StoriesinS Месяц назад

    i have 16:0 :(

  • @Jaamie1111
    @Jaamie1111 Год назад +1

    Thanks bro