For Those Having Problems Updating. Copy the file itself into C drive or whichever is your main drive then launch the program and it will work also make sure the plastic film is off the receiver and transmitters in the back. this should 99.9% work.
Updated to the latest firmware and now the transmitters will not transmit audio. They connect to the receiver but no audio levels show! This was prior to a very important shoot this morning. Update was successful in the software too! Tried downgrading and resetting units, how ridiculous.
I unboxed yesterday and one of the receivers won’t charge or come on. It’s been so frustrating. I left a post on the Facebook group, I hope I get a response and solution soon
Hi Perry, we are sorry for the inconvenience. :( We recently have the new firmware V 3.0.4.4 update here: hollyland-techhelp.zendesk.com/hc/en-us/articles/1500006677142-Lark-150-Firmware-Upgrade-Tutorial This upgrade is mainly to improve the situation that macOS is not supported. If possible, we recommend that you borrow one windows computer for this upgrade, this will be the fastest way. After completing this upgrade, it will support macOS to upgrade the firmware directly.
Hi Rodrigo, we are sorry for the inconvenience. :( We recently have the new firmware V 3.0.4.4 update here: hollyland-techhelp.zendesk.com/hc/en-us/articles/1500006677142-Lark-150-Firmware-Upgrade-Tutorial This upgrade is mainly to improve the situation that macOS is not supported. If possible, we recommend that you borrow one windows computer for this upgrade, this will be the fastest way. After completing this upgrade, it will support macOS to upgrade the firmware directly.
No Linux version? Who designed this type of upgrade? I am NOT installing Wine or Vmware just to upgrade. Get with the program people. Not everyone is tied to Microsoft
returned my lark 150. one of the TX's refuses to pair with the RX with an intermediate green flashing light but beyond that no other sign of life. no help from support - deeply dissapointing.
Sorry for my bad english, I just received the Lark 150, when I opened it I realized that the transmitters and the receiver were already connected. When the transmitters are in the recharging box they do not disconnect, they don't switch off too. And when I put the whole thing on charge, the receiver bugs and it connects, disconnects, charges, discharges randomly. I searched your forum for help, and I saw that maybe I should update the software, but when I press and hold the mute button on the receiver, there is no software version indicated. What should I do? Thanks you so much for answer !
Not a problem Magma. Sorry to hear about that. We got a similar case here. Check it out and see if it helps: facebook.com/groups/hollylandtech/posts/1319497398881532/ If it doesn't do the trick, please go and fill in this form and our engineers will get back to you: tqmlk9mc66.jiandaoyun.com/f/604987c7e2b41c000797231d
Hola buenas tardes amigo compré unos hace un par de meses y me funcionaron bien por un tiempo …pero hace unos días se desconectaron y no volvieron a conectar ? Tienen alguna solución para eso ?
@@burhan2381 Thanks for reaching out to us! We can upgrade to the newest version only after we upgrade to V1.0.8.8. May I know which step you failed? Or please check the link below and our engineer will contact u soon to help you find a better solution: tqmlk9mc66.jiandaoyun.com/f/604987c7e2b41c000797231d
Paste the file itself into C drive or whichever is your main drive then launch the program and it will work also make sure the plastic film is off the receiver and transmitters in the back. this should 99.9% work.
Very very bad and I can’t refer any of my colleagues to Hollyland. I noticed my TX doesn’t work anymore even when it has the light on and it shows connected on the receiver it still doesn’t send any signal of recording. When recording level is at 0 and at 20 it doesn’t send anything. Could have gone for the rode go2.
Hi Dex, sorry about your unpleasant experience with the Lark 150. Please get in touch with our partner where you bought the product. If you'd like to get it fixed, please go and fill in this form, and our engineers will get back to you within 24h: tqmlk9mc66.jiandaoyun.com/f/604987c7e2b41c000797231d
I’m having trouble updating mine when I click browse and choose the .ini file from thr C/ drive it just shuts down the upgraded time and & time again. Would love some help.
Hello! We are sorry that this has happened. 🥺 Please fill in this form:bit.ly/HLSupportRequest and our support team will identify the issues based on the details you share with us and get back to you as soon as possible. Thank you!
Hello! We are sorry that this has happened. 🥺 Please fill in this form:bit.ly/HLSupportRequest and our support team will identify the issues based on the details you share with us and get back to you as soon as possible. Thank you!
I've already tried everything and keeps poping "Upgrade faild". Once I press "Refresh", it shows up the device model and proper current version. The folder is at "C:\" root (main drive), plastic film is off, they are charging well, current version is V3.0.3.2, but once I press "Upgrade" it goes direct to "upgrade faild".
Hi Alan, we are sorry that this has happened. 🥺 Please fill in this form:bit.ly/HLSupportRequest and ur support team will identify the issues based on the details you share with us and get back to you as soon as possible. Thank you!
I've just got these and the rx/tx don't auto switch off when put in the case... I tried to update the firmware (windows 11) but the driver file just fails everytime (I'm running it from C:) so i looked online and found an updated version of the driver which did install but when I run the upgrade software it constantly says 'Failed to detect'
@@asura02 yep, I did a full reset… Plug in the case and put everything inside. Press and hold the reset button for around 30 seconds. If the LED is still green, quick press the reset button again 7 to 10 times. Then long press reset again for 20 seconds. If the LED goes orange and the green after a few seconds, press the reset button again. The led will stay orange and it should then charge properly and auto-turn off
The lark 150 is simply a disgrace! I've had it for over a year and have always had problems with the charging case. It simply discharges itself even without use, Hollyland support sold me another case and it has the same problem. In addition to the brand putting a shameful product on the market, they made me buy another case saying it would be my solution and it definitely wasn't! A complete shame, don't buy Hollyland!
Hello! We are sorry that this has happened. Please fill in this form:bit.ly/HLSupportRequest or contact us at support@hollyland-tech.com and our support team will identify the issues based on the details you share with us and get back to you as soon as possible. Thank you!
Buyer Beware: my lark 150 stopped charging the RX after 2 times being used. I followed their support sites instructions and did the reset to all devices and the RX is still not charing, with 0 help from support so far. Lack of response .
Thanks for reaching out. This is the charge page: *hollyland-techhelp.zendesk.com/hc/en-us/articles/4760741180691-The-Box-can-t-charge-the-RX-TX-* And for a quick answer to your question, please go to Hollyland Help Center: hollyland-techhelp.zendesk.com/hc/en-us If you still could not find what you are looking for, please kindly submit a request: tqmlk9mc66.jiandaoyun.com/f/604987c7e2b41c000797231d Fill in the information as much as you can, and our support team will contact you soon.
@@falcaovideo-clientes support was no good, only email sent was a link to the support webpage, and the steps I had already tried. Amazon gave me a refund outside the refund window. I replaced them with DJI's wireless Lavs.
Hey, what happened? Please feel free to contact us via Facebook/Instagram chat, we will answer you quickly and try our best to solove your problem. In case you might want to save your money and give HOLLYLAND another chance for this product. 😣Please fill in this form:bit.ly/HLSupportRequest and ur support team will identify the issues based on the details you share with us and get back to you as soon as possible. Thank you!
For Those Having Problems Updating. Copy the file itself into C drive or whichever is your main drive then launch the program and it will work also make sure the plastic film is off the receiver and transmitters in the back. this should 99.9% work.
OBRIGADO...
@@KielsonNascimento DE NADA
it worked thank you
Updated to the latest firmware and now the transmitters will not transmit audio. They connect to the receiver but no audio levels show! This was prior to a very important shoot this morning. Update was successful in the software too! Tried downgrading and resetting units, how ridiculous.
I unboxed yesterday and one of the receivers won’t charge or come on. It’s been so frustrating. I left a post on the Facebook group, I hope I get a response and solution soon
Hey guys! When can i download for firmware to mac version ?
have you had any luck? I'm looking for the mac version too
@@perrycovington5859 unfortunately not yet, i'm waiting for someone to help us
Hi Perry, we are sorry for the inconvenience. :(
We recently have the new firmware V 3.0.4.4 update here: hollyland-techhelp.zendesk.com/hc/en-us/articles/1500006677142-Lark-150-Firmware-Upgrade-Tutorial
This upgrade is mainly to improve the situation that macOS is not supported. If possible, we recommend that you borrow one windows computer for this upgrade, this will be the fastest way.
After completing this upgrade, it will support macOS to upgrade the firmware directly.
Hi Rodrigo, we are sorry for the inconvenience. :(
We recently have the new firmware V 3.0.4.4 update here: hollyland-techhelp.zendesk.com/hc/en-us/articles/1500006677142-Lark-150-Firmware-Upgrade-Tutorial
This upgrade is mainly to improve the situation that macOS is not supported. If possible, we recommend that you borrow one windows computer for this upgrade, this will be the fastest way.
After completing this upgrade, it will support macOS to upgrade the firmware directly.
No Linux version? Who designed this type of upgrade? I am NOT installing Wine or Vmware just to upgrade. Get with the program people. Not everyone is tied to Microsoft
returned my lark 150. one of the TX's refuses to pair with the RX with an intermediate green flashing light but beyond that no other sign of life. no help from support - deeply dissapointing.
Sorry for my bad english,
I just received the Lark 150, when I opened it I realized that the transmitters and the receiver were already connected. When the transmitters are in the recharging box they do not disconnect, they don't switch off too.
And when I put the whole thing on charge, the receiver bugs and it connects, disconnects, charges, discharges randomly.
I searched your forum for help, and I saw that maybe I should update the software, but when I press and hold the mute button on the receiver, there is no software version indicated.
What should I do?
Thanks you so much for answer !
Not a problem Magma. Sorry to hear about that. We got a similar case here. Check it out and see if it helps: facebook.com/groups/hollylandtech/posts/1319497398881532/
If it doesn't do the trick, please go and fill in this form and our engineers will get back to you: tqmlk9mc66.jiandaoyun.com/f/604987c7e2b41c000797231d
Hola buenas tardes amigo compré unos hace un par de meses y me funcionaron bien por un tiempo …pero hace unos días se desconectaron y no volvieron a conectar ? Tienen alguna solución para eso ?
I have tried to upgrade it. But sadly it always failed. I use windows 10 64bit. I did every step correct. Any suggestion.?
My current version is 1.0.8.8
@@burhan2381 Thanks for reaching out to us! We can upgrade to the newest version only after we upgrade to V1.0.8.8. May I know which step you failed? Or please check the link below and our engineer will contact u soon to help you find a better solution: tqmlk9mc66.jiandaoyun.com/f/604987c7e2b41c000797231d
Paste the file itself into C drive or whichever is your main drive then launch the program and it will work also make sure the plastic film is off the receiver and transmitters in the back. this should 99.9% work.
@@AliasAvon you mean the folder? Including the driver?
@@burhan2381 yes just the folder
Very very bad and I can’t refer any of my colleagues to Hollyland. I noticed my TX doesn’t work anymore even when it has the light on and it shows connected on the receiver it still doesn’t send any signal of recording. When recording level is at 0 and at 20 it doesn’t send anything. Could have gone for the rode go2.
Hi Dex, sorry about your unpleasant experience with the Lark 150. Please get in touch with our partner where you bought the product. If you'd like to get it fixed, please go and fill in this form, and our engineers will get back to you within 24h: tqmlk9mc66.jiandaoyun.com/f/604987c7e2b41c000797231d
I’m having trouble updating mine when I click browse and choose the .ini file from thr C/ drive it just shuts down the upgraded time and & time again. Would love some help.
i am having same issue
Hello! We are sorry that this has happened. 🥺
Please fill in this form:bit.ly/HLSupportRequest and our support team will identify the issues based on the details you share with us and get back to you as soon as possible. Thank you!
Hello! We are sorry that this has happened. 🥺
Please fill in this form:bit.ly/HLSupportRequest and our support team will identify the issues based on the details you share with us and get back to you as soon as possible. Thank you!
I've already tried everything and keeps poping "Upgrade faild". Once I press "Refresh", it shows up the device model and proper current version. The folder is at "C:\" root (main drive), plastic film is off, they are charging well, current version is V3.0.3.2, but once I press "Upgrade" it goes direct to "upgrade faild".
Hi Alan, we are sorry that this has happened. 🥺
Please fill in this form:bit.ly/HLSupportRequest and ur support team will identify the issues based on the details you share with us and get back to you as soon as possible. Thank you!
link de descarga no sale en la pagina
I've just got these and the rx/tx don't auto switch off when put in the case... I tried to update the firmware (windows 11) but the driver file just fails everytime (I'm running it from C:) so i looked online and found an updated version of the driver which did install but when I run the upgrade software it constantly says 'Failed to detect'
did you find any fix to the auto switch off problem?
@@asura02 yep, I did a full reset…
Plug in the case and put everything inside.
Press and hold the reset button for around 30 seconds.
If the LED is still green, quick press the reset button again 7 to 10 times.
Then long press reset again for 20 seconds.
If the LED goes orange and the green after a few seconds, press the reset button again.
The led will stay orange and it should then charge properly and auto-turn off
@@ZombieRodeo thank you :)
Thanks I made the same and didn't even need the firmware update, can confirm that it was super easy and worked out good...!
@@ZombieRodeo
I can't update to the new version, it always gives an update error
Hi, can you DM us on Facebook? so we can provide better help
The lark 150 is simply a disgrace! I've had it for over a year and have always had problems with the charging case. It simply discharges itself even without use, Hollyland support sold me another case and it has the same problem. In addition to the brand putting a shameful product on the market, they made me buy another case saying it would be my solution and it definitely wasn't! A complete shame, don't buy Hollyland!
My receiver is stuck on the upgrading screen. Help please
Hello! We are sorry that this has happened.
Please fill in this form:bit.ly/HLSupportRequest or contact us at support@hollyland-tech.com and our support team will identify the issues based on the details you share with us and get back to you as soon as possible. Thank you!
Buyer Beware: my lark 150 stopped charging the RX after 2 times being used. I followed their support sites instructions and did the reset to all devices and the RX is still not charing, with 0 help from support so far. Lack of response .
Thanks for reaching out.
This is the charge page: *hollyland-techhelp.zendesk.com/hc/en-us/articles/4760741180691-The-Box-can-t-charge-the-RX-TX-*
And for a quick answer to your question, please go to Hollyland Help Center:
hollyland-techhelp.zendesk.com/hc/en-us
If you still could not find what you are looking for, please kindly submit a request:
tqmlk9mc66.jiandaoyun.com/f/604987c7e2b41c000797231d
Fill in the information as much as you can, and our support team will contact you soon.
@@hollylandtech I have already done all of that and have received no reply from Support.
@@hollylandtech service Number is：SP-22050152
@@sgmultimediadesign you find the solution?
@@falcaovideo-clientes support was no good, only email sent was a link to the support webpage, and the steps I had already tried. Amazon gave me a refund outside the refund window. I replaced them with DJI's wireless Lavs.
What a piece of junk, should have stayed with the RODE brand and gotten the Wireless GO 2
Hey, what happened? Please feel free to contact us via Facebook/Instagram chat, we will answer you quickly and try our best to solove your problem.
In case you might want to save your money and give HOLLYLAND another chance for this product. 😣Please fill in this form:bit.ly/HLSupportRequest and ur support team will identify the issues based on the details you share with us and get back to you as soon as possible. Thank you!