Greyhound has been horrible for decades. Even if they do have terminals , they are dirty with homeless wandering in and out of them. Restrooms always broken.
You can't have a bus network with long layovers and not have a 24/7 terminal to provide adequate shelter and restrooms. Something is very wrong with current operations.
Well, if you want a cheap bus service that's what you get. If you want better service take a plane. There's no layover in Knoxville. And there's a restroom on the bus.
Having bathroom facilities for travellers is bare minimum expectation. At least a port-a-potty. What are they supposed to do, wear diapers? Regulations on travel services is a necessity.
@@andromedaspark2241 Again, they have restrooms on the bus. The bus company is not responsible for people before they board the bus. Public buses have no restrooms and they don't have restrooms at bus stops either. Are you asking the government to require those? It would be ridiculously expensive. And don't tell me it's a matter of how long you spend on the bus. It can take you hours on a public bus to get from one place to another in the city.
Bizarre: a transit company that exists but doesn't want to. Doing everything in its power to keep people from riding. It must simply function as a tax write-off for its owners, and customers be damned.
Reporter needs to investigate who the real greyhound owners are. Is Charles Koch an owner? Koch brothers were notorious for shutting down public transportation throughout Tennessee.
More like the wolves! At our largest city here in Oregon, Portland ,is now just a flag stop like Knoxville for a city of > 500,000. Used to ride the dog weekly in the late 1970`s & early 1980`s. All service to the rural areas where my parents used to live is now gone.
@@PalmBeachDog Yes, because it is the ONLY way into and out of many cities and smaller towns in the US. If your local area is lucky enough to get Amtrak or have an airport nearby you might have a choice, but for the vast majority of places, the bus is the ONLY choice.
@PalmBeachDog because it's the only option for low-income people, and with the poor wages many people are paid more and more Americans will be mistreated to cut corners. There needs to be standards to prevent companies mistreating customers they know have few options.
Riding the bus is a lot cheaper than flying. I live 4 hrs. from New York City and I can get a bus ticket for less than $50, but flying would be closer to $200. They really should move into the Kat station like the city offered.
@PrincessCashmonie report it to whom? There isn't even a toilet available, and certainly no staff. We all know how effective calling a customer service line is. Passengers are on their own as we can see in this clip.
I've heard they've closed a lot of greyhound stations across the country, they don't think lower income people are important enough anymore to sit in a comfortable station. I used to ride greyhound a lot in the 70s to the 90s but If I had to go somewhere now, I wouldn't go through all that agony, I'd just stay home!
@ yes, I was being sarcastic but it’s not far from the truth. Boeing’s CEO gets $315MIL/yr retirement bennies but the company says it can’t give pensions. Just more corporate BS
I hadn't been on Greyhound since 2006 when I took a trip in November 2023. It was the worst experience, and it is because a private company runs it now. The new owners do not know what they are doing.
This is also the culprit of missing children. I was almost kidnapped by someone through greyhound in 98’ they need to be shut down or governed by a reliable source.
When I was a kid growing up in Cleveland we used to love to go on trips using Greyhound we would go to Williamsburg Virginia Washington all over the place and it was really nice and really fun the buses were always nice well maintained clean, they even had a ventilated smoking section in the back of the bus all the Greyhound stations you used to go to were really nice and had a Burger King inside gift shops the chairs with the built-in TVs that you could watch video game rooms. And now you get a city bus stop. You would think with so much competition for travel these days that they would step up their game rather than step on it
I used to love layovers at the Cleveland station! I used to go through there a lot on my way from Michigan to Washington, DC about 30-40 years ago. It was so nice back then. They had a hot food bar that served corn dogs. I was forever impressed, as my own local bus stop was always run-down looking.😂
Yup my son got stranded in Cincinnati the gray hound canceled the transfer from there and kicked all the rider outside and told them the next bus wouldn't come till the next day and my son would have had to wait outside all day and night luckily my mother-in-law lived close to where he was at at and he was able to stay with her till we could get him
I was at one of their stations after Irma and even though on their screens it said a bus was coming it never did unless you were planning to go north and lots of those people were down to their last dollar where they basically told them "at greyhound we only gove refunds and vouchers when we want to even if it was our fault that we didn't tell you to the last minute that you paid for nothing" And the cable drivers even saw this and tried to prey on families that didn't have much left to spend wanting around $80 to drive them to a secret bus line that did not exist. Never in my life have I seen a cab with a meter ask "how much you paying" when it comes to driving a cab. Even CVS now does Grey hound tickets.
My grandpa was a frequent grey hound rider. He really only complained about the other people who would take it and had poor hygiene. A few times a year, he would travel from Las Vegas to the Bay Area. I don’t know how he did it. He would always dress up beautifully and professionally as well for the ride . I would often pick him up from the station and asked him why he dressed so nice for a bus ride. He basically said the drivers look out for you more, the better you look and smell. lol. I joked with him that maybe he was always dressed to impress on the bus incase there was a nice lady on the bus. He laughed and said there was no way in hell he would ever date anyone from the bus. Wonderful and kind man he was. He made this ride up until his passing when he was 86 years old. Love and miss you Grandpa❤
City needs to establish rules for motor transit facilities, force compliance, and invite competition. Can't believe there isn't a regional line that picks up that business.
We have some regional county type services here. They are inferior to what Greyhound provided before. Also no longer can travel to the end of the old routes in 1 bus line as before & takes 2 days! I`m thinking of the northern Oregon coast route I took for years when I lived in Portland & would visit my folks living in Tillamook county.
@@pinchebruha405 not everyone is able to drive, there are some people who can’t drive through to poor vision or elderly, and can’t drive anymore or some other reasons
@@carrington2949 It was, at a time, when their hubs were comfortable/nice and prices were reasonable. When people didn't feel comfortable flying, was an alternative to plane flight. So yeah...Greyhound was a mighty mode travel, in getting to get to point A & B, back then.
Not quite, it's getting worse. When first transit sold Greyhound they actually separated the property Greyhound owned from the bus operations itself. And sold them to two separate companies. The company that bought the real estate did so with the intention of selling it all, and not operating bus terminals. Which is the reason why so many stations closed In other words conditions are continuing to degrade for Greyhound riders.
Flixbus bought greyhound however, I guess they haven’t change anything. I didn’t noticed from street view they there is a bank and church nearby by, it’s it not possible to ask those place to use the bathroom (obviously they could say no, or be closed (most banks are closed on weekends, but churches aren’t)
I took an intercity bus recently. There was no bus station or even a bus shelter at my boarding spot. There were two bus stations (both run by county bus agencies) along my way and one of them was well designed but the other was run down.
Actually, intercity bus services are regulated by the Interstate Commerce Commission, an agency of the Federal government. The ICC should step in and require Greyhound to provide safe, secure and adequately equipped stations on their routes. The ICC has the legal authority to make sure the traveling public is properly treated on common carriers of all types, including intercity busses. The ICC should investigate and force Greyhound to do the right thing, or be fined and sanctioned!
This has been going on since Greyhound sold out to FlixBus. Philadelphia has the same problems: the terminal closed, the stops moved onto city streets and relocated (twice), finally out of Center City. I'll be taking the trains to Philly from here out.
North America mass transit is worst than many third worst countries, shameful. Greyhound was sold to an German company who sold the stations real estate .
Grey hound layovers me from 10 pm to 8 am in San Francisco at 12 years old. Luckily a social worker let me stay at their house. Otherwise I'd be dead! Check for 12 hour layovers!
Mane I had 2 sleep on a bench outside N the cold across from the Greyhound station because my bus got there late N Tulsa, OK. The bus got there at about 11 pm, what they didn't say was when we got there it closed at 11. So about 12 hours waiting 4 my next bus 2 get there.
The last time I rode Greyhound was 1974 when I in the Navy. Thank goodness I can afford to fly every place I want to go and not have to ride the substandard Greyhound buses!
I loved Greyhound trips 30-40 years ago. Looked forward to traveling that way. Tried it in 2023 and what a difference. Stuck standing in line at Port Authority at our gate for 3 hours at night with rumors of no driver available...oh wait, bus is just being cleaned...wait, they're trying to get another bus...no wait, no driver...lucky for us it ended up just a very uncertain delay. Wouldn't be fun in Port Authority trying to even find seating to wait out the next however many hours or trying to grab a hotel in the middle of the night- if you had no money for a cab OR a hotel.
The monopoly that is Greyhound either needs to be regulated like airlines are in terms of customer treatment or be nationalized like passenger rail was. Amtrak ThruWay bus service is like flying first class compared to the disaster that is Greyhound. Year after year Greyhound gets worse.
I once rode the Greyhound from Memphis to Martin,TN. A two hour trip took 4 hours. Some "bus stops" were simply a pole by the side of the road. No markings present. I wondered how the driver knew to stop because sometimes no one had arrived at the poles yet
Had a Greyhound trip from Scranton to southern Delaware. 5 hours in Philly(joy), and then getting dropped off in the middle of nowhere at midnight in the rain
Not necessarily. I had good experience with Groome transportation/Monterey airbus in Monterey (though not everyone has). However there downtown stop is next to a public city restroom.
I last endured a Greyhound ride in 2018, from Indianapolis to Louisville. After the bus arrived in Indy 2 1/2 hours late, the trip was two hours of unbearable smell. I felt _so_ sorry for the people who were continuing on, in some cases all the way to Atlanta. That's what it's like for people without money in this nation these days. :(
I once took a Greyhound bus from Miami to Nashville. It was tough. And the worst part is that it was a little bit cheaper, way faster and a million times better to take a flight back to Miami
My last ride on the Greydog was Sept. 2004 from Mobile to LA. The driver fell asleep at the wheel in Louisiana and we hit the soft shoulder before she woke up. Luckely, she was able to keep the greasy side down. Somebody stole my CD case, but since it was filled with punk rock and other non hip hop styles I actually got it back.
This is unacceptable and inhumane. Intercity bus service is a necessity to connect smaller towns away from train stations and airports in larger towns and cities. Amtrak should buy them out and expand their Thruway bus service.
Same thing in Philadelpihia. There is a station to sell tickets, with limited hours of opration, but no seats barhrooms or any inside access beyond paying for tickets.
Some of those towns don't have enough bus ridership to sustain an entire station. Fun fact: you can bring your own food and drinks on Greyhound. I do it every time I ride.🤔
It’s because flix bus brought greyhound and they’re selling all the greyhound property to make money and then they’re gonna turn around and sell Greyhound
We provide a place to wait on airplanes. The city might step up and provide a place to wait on buses. The city so far has refused to work with Greyhound to get them to use the city bus station.
Here is the review I gave of Greyhound in Portland, Oregon a few years ago: Trip from Hell to put it mildly, but at least I did not get stabbed like one customer going east on 84! This has to be the worst form of transportation I have ever seen! First, we left almost 30 minutes late. When we got on some passengers refused to let others sit by them. One guy actually ended up sitting in the aisle! Of course we pulled out with the passenger sitting on the floor and the driver oblivious! Finally as we got going someone said I could sit down as I was in the rear of the bus standing. Again the driver saw this and did nothing. After about 5 minutes there was a verbal argument with lot's of "F" bombs being used which I am sure the driver could here but did nothing (she did a lot of nothing by the way.) We were on the road from Portland to Olympia, when we stopped for a "break" in Centralia. No announcement of how long, just a break. We left the parking lot 3 short of those riding. She did not do a head count, it was only after a few us yelled at her to stop, that the riders got on. Horrible driver. There were at least two strung out on drug riders who should not even been allowed on the bus. As I exited in Olympia I actually had to step over the guy! Of course our less than observant bus driver did nothing. Worst experience from start to finish. I will never ride again or recommend. Contacted customer service and got the usual response- they really don't care. As you can see from the post after mine by "Customer service" they want you to send more information. Did they not read the part where I wrote "Contacted customer service and got the usual response". Plain and simple don't use Greyhound! Update there is no inside waiting area in Portland, now just a curbside area where they pick you up. And to ride you need to go their website or use the app to buy a ticket.
Its true, there are many designated stops that are just a location without any place to sit, or get shelter from the weather. I traveled along the west coast of the US on Greyhound, and in a lot of small towns, the stops were inadequate, and not lighted, so when waiting for a nighttime bus, it's completely dark there. I guess you gotta be brave to ride Greyhound. Having said that, I still prefer a bus over taking a plane
Over three dozen Greyhound bus stations that were sold to Twenty Lake Holdings, an arm of the investment firm Alden Global Capital, not sure why but more than likely money. Most Greyhound bus stations sit on prime real estate so they have been sold, and will be redeveloped. Also in a lot of cites they are moving the service in more remote areas they say because they type of people the bus brings in. In addition, a German company, Flix, bought Greyhound in 2021 but did not acquire the privately owned stations. However, I am sure a local ordinance could fix the issue real quickly. It want be done until something happens because in America were reactive not proactive.
@@enjoystraveling I rode in Miami, Fl, and the bus driver left before the scheduled stop, and then the bus drivers are just weird. Regardless, I will not be riding Greyhound and by extension Flix. Have a great day.
@@reginayfavors you don’t have to ride Greyhound nor Flix you have a choice but some of us who cannot drive the toll road, but have to go from the east side of Florida to the west side and there’s no airplane flying that direction. Don’t have a. Choice.
Going to the train station would make sense, as people can catch a train without long wait times. All large and mid-size cities should have rail service instead of regional bus service.
Knoxville gave up its Amtrak service decades ago. Now only freight trains run on the tracks. It’s a huge inconvenience for travelers, and a short sighted move by the city and Amtrak.
Amtrak pulled out of my city ages ago. Track is still there and the city acquired the historic station, which is used now as an event venue for weddings and the like, but no passenger trains visit.
Tried to take Amtrak once a few years ago from Chicago to LA. Ten minutes before boarding they announced that the train was canceled. Not delayed, canceled. Everyone who was transiting through Chicago was rebooked on later trains. Everyone, like myself, who originated in Chicago was told to go home and contact customer service for a refund. They would not help us rebook on site. It would've been my first cross country trip via train. I don't think I'll try Amtrak ever again.
"The hound broke down and left us all standing in downtown Birmingham" there have been songs written about Greyhounds lack of efficiency going back 60 years.
Greyhound has been terrible for years. I used to like it 20 years ago. But it had gone to crap over the years. The stations and buses were dirty, riddled with homeless, and rude workers. Megabus was my favorite until it recently stopped.
They closed the Columbus Ohio terminal as well, but it was attracting criminals, its sad though I've taken the bus in the past when they still had a terminal. Ridiculous to not have one, even when i lived overseas buses have terminals.
They moved out of their station in my city as well. At least in my city, they moved it to a 24-hour truck stop, where restrooms and food and drink are available. Not a fan.
"Inhumane treatment"? Roadside pickups are quite usual on many long distance routes in Europe like with Flixbus and Megabus. And some European bus stations (I'm looking at Paris Bercy) can be every bit as horrid as anywhere in the U.S.
I had a NIGHTMARE of an experience the last time I took the so called Greyhound. We were dropped off on the side of the highway and had to go into a gas station for shelter because a tornado was headed our way. It was madness. Some of us contacted the local news to come out to see this degradation of humanity. The connecting bus didn’t come until the next morning. There was a pregnant lady, a young woman terminal with cancer, several elderly and people that had children with very little money. They don’t assist with luggage anymore. I was told that Greyhound is now owned by someone in another country. The best thing that could happen is that another bus company starts up. Michael Jackson said it best…..THEY DON’T CARE ABOUT US! Never in my 70 years of life, even with the racism that I have experienced, did I feel more dehumanized than with that bus ride.
Greyhound is more expensive then spirit airlines but a lot of people that ride greyhound are down on their luck or criminals that can’t get in a plane. It’s a sad reality.
@@Rhonda-h3f No, it's not. At least detroit has a reasonably clean indoor terminal with clean bathrooms. Chicago was also decent, and you had to have a ticket to enter the terminal, so no one could just loiter there.
When you ride Greyhound if you want to relax in the lobby you must go to a hotel. It's your chair that is comfortable and it's better after you get traveling. You can't hang out in big cities, all you get is a ride.
Last year, I rode the train for the first time and fell in love with it. From now on, Amtrak will be my go to for intercity travel. I'm going to treat Greyhound the same way I treat WalMart; avoid it unless absolutely necessary.
JUST A DESPICABLE SHAME what has become of this company… I remember as a kid using this service when they had full service stations that included seats with pay television That could be used while waiting for you bus or to pick up a rider they also had bathrooms with showers … I wouldn’t be surprised to here that profits are substantially up and the ceo has a muti million dollar contract.. that seems to be what is what would be normal in these times we are living in … while the workers and consumers suffer .
This is the same in Philadelphia, PA, which had a designated station, but no more. The people in Phila., PA are facing some of the same problems. Many people use the many area restaurants, clubs, and immediate indoor shopping mall, if they want facilities. Plus, they also use the Free Library, which has rest rooms.
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Greyhound has been horrible for decades. Even if they do have terminals , they are dirty with homeless wandering in and out of them. Restrooms always broken.
They didn't even make the illegals do that
They charge $9. What do you expect?
They charge $9. What do you expect?
@@HouMat-if5fi I've ridden on city transit buses that have better facilities than this. How much people pay has nothing to do with it.
Wtf they supposed to do pay someone to sit outside the bathroom Americans are whack 😂
You can't have a bus network with long layovers and not have a 24/7 terminal to provide adequate shelter and restrooms. Something is very wrong with current operations.
It's deliberate. It's a tax write-off for its owners. So the cheaper, the better.
Well, if you want a cheap bus service that's what you get. If you want better service take a plane. There's no layover in Knoxville. And there's a restroom on the bus.
Having bathroom facilities for travellers is bare minimum expectation. At least a port-a-potty. What are they supposed to do, wear diapers? Regulations on travel services is a necessity.
@@andromedaspark2241 Again, they have restrooms on the bus. The bus company is not responsible for people before they board the bus. Public buses have no restrooms and they don't have restrooms at bus stops either. Are you asking the government to require those? It would be ridiculously expensive. And don't tell me it's a matter of how long you spend on the bus. It can take you hours on a public bus to get from one place to another in the city.
@@mattbosley3531
It shouldn't be like this.
This is undignified and humiliating service. How dare Greyhound disrespect paying clients’ time and humanity like that.
Big corporations dgas!
How dare anyone ride Greyhound. They're the only bus service left for obvious reasons. There's no money in it.
That’s just the way greyhound likes it. They know their customers, what are they going to do walk?
Bizarre: a transit company that exists but doesn't want to. Doing everything in its power to keep people from riding. It must simply function as a tax write-off for its owners, and customers be damned.
If it was subsidized like Amtrak, it would be a lot better.
Pretty close!My dad stopped riding it in the late 90s because of how they were talking to paying customers!
Reporter needs to investigate who the real greyhound owners are. Is Charles Koch an owner? Koch brothers were notorious for shutting down public transportation throughout Tennessee.
@@Pernectionamtrak sucks too.
State government contracts with no passenger minimums, i.e., they get paid regardless.
Greyhound has gone to the dogs
They did years ago.
More like the wolves! At our largest city here in Oregon, Portland ,is now just a flag stop like Knoxville for a city of > 500,000. Used to ride the dog weekly in the late 1970`s & early 1980`s. All service to the rural areas where my parents used to live is now gone.
😂😂😂😂😂
I see what you did there...
How droll.......
Shout out to the fellow who goes to meet his Mom every month.
Because Greyhound does not care how bad of a service they give. Try contacting their non-existent customer support.
But people still keep buying tickets.
@@PalmBeachDog Yes, because it is the ONLY way into and out of many cities and smaller towns in the US. If your local area is lucky enough to get Amtrak or have an airport nearby you might have a choice, but for the vast majority of places, the bus is the ONLY choice.
@PalmBeachDog because it's the only option for low-income people, and with the poor wages many people are paid more and more Americans will be mistreated to cut corners. There needs to be standards to prevent companies mistreating customers they know have few options.
Wow I didn’t know Greyhound buses is still in existence.
Riding the bus is a lot cheaper than flying. I live 4 hrs. from New York City and I can get a bus ticket for less than $50, but flying would be closer to $200. They really should move into the Kat station like the city offered.
Greyhound has been a disaster for decades now.
Don't fall asleep on that bus or all your belongings will be gone.
I did my cd player and cds forever gone
@@lovetta1911Did you report it? Someone took my iPad at the Miami airport and TSA got it back. Thank goodness.
@PrincessCashmonie report it to whom? There isn't even a toilet available, and certainly no staff. We all know how effective calling a customer service line is. Passengers are on their own as we can see in this clip.
Also,being awake ..Try ,Mega bus.. Or try and ask a close friend/ love one .Just pay them correctly,and on time ..
Facts
Greyhound needs to revamp or shut its doors, permanently!
Most stations has been closed. I have to ride almost 3 hours by a special bus to get to the closest station.
I've heard they've closed a lot of greyhound stations across the country, they don't think lower income people are important enough anymore to sit in a comfortable station. I used to ride greyhound a lot in the 70s to the 90s but If I had to go somewhere now, I wouldn't go through all that agony, I'd just stay home!
One step above walking …. In fact I’d rather walk…
I remember when they had handlers to transfer your luggage to the next bus but that's been gone for years. Now you have to do it yourself.
I road Greyhound a few times back in the 70's. Even back then it was a rather nasty experience. I can't imagine what absolute Hell it is these days.
😂@@RandomRandomnessKCMO
In the meantime, the Greyhound CEO is getting a $32 million raise
Business
Source? Or it's just a rumor.
@@veramae4098it’s not true it’s not even a rumor it was just something they felt like saying smh
Usual case scenario. CEO's making millions while everyone else suffers.
@ yes, I was being sarcastic but it’s not far from the truth. Boeing’s CEO gets $315MIL/yr retirement bennies but the company says it can’t give pensions. Just more corporate BS
I hadn't been on Greyhound since 2006 when I took a trip in November 2023. It was the worst experience, and it is because a private company runs it now. The new owners do not know what they are doing.
The new owners DON'T CARE what they are doing.
This is also the culprit of missing children. I was almost kidnapped by someone through greyhound in 98’ they need to be shut down or governed by a reliable source.
They know where they’re doing. Cutting cost and improving profits so the CEO can get his bonus most likely
When I was a kid growing up in Cleveland we used to love to go on trips using Greyhound we would go to Williamsburg Virginia Washington all over the place and it was really nice and really fun the buses were always nice well maintained clean, they even had a ventilated smoking section in the back of the bus all the Greyhound stations you used to go to were really nice and had a Burger King inside gift shops the chairs with the built-in TVs that you could watch video game rooms. And now you get a city bus stop. You would think with so much competition for travel these days that they would step up their game rather than step on it
Hi. Agreed, of my memories when I was little traveling on them from Cleveland. Yep😊🙏🏼🤲🏼💪🏼🤎 Use to be great an fun exciting memories ☑️
I used to love layovers at the Cleveland station! I used to go through there a lot on my way from Michigan to Washington, DC about 30-40 years ago. It was so nice back then. They had a hot food bar that served corn dogs. I was forever impressed, as my own local bus stop was always run-down looking.😂
Obviously you haven't been on a bus in a very long time.
Yup my son got stranded in Cincinnati the gray hound canceled the transfer from there and kicked all the rider outside and told them the next bus wouldn't come till the next day and my son would have had to wait outside all day and night luckily my mother-in-law lived close to where he was at at and he was able to stay with her till we could get him
They sold the station in cincinnati as well just not safe for the elderly or disabled I no longer use greyhound
Same
@@xlady7772Now it's in Arlington Heights.
I was at one of their stations after Irma and even though on their screens it said a bus was coming it never did unless you were planning to go north and lots of those people were down to their last dollar where they basically told them "at greyhound we only gove refunds and vouchers when we want to even if it was our fault that we didn't tell you to the last minute that you paid for nothing"
And the cable drivers even saw this and tried to prey on families that didn't have much left to spend wanting around $80 to drive them to a secret bus line that did not exist. Never in my life have I seen a cab with a meter ask "how much you paying" when it comes to driving a cab. Even CVS now does Grey hound tickets.
My grandpa was a frequent grey hound rider. He really only complained about the other people who would take it and had poor hygiene. A few times a year, he would travel from Las Vegas to the Bay Area. I don’t know how he did it. He would always dress up beautifully and professionally as well for the ride . I would often pick him up from the station and asked him why he dressed so nice for a bus ride. He basically said the drivers look out for you more, the better you look and smell. lol. I joked with him that maybe he was always dressed to impress on the bus incase there was a nice lady on the bus. He laughed and said there was no way in hell he would ever date anyone from the bus. Wonderful and kind man he was. He made this ride up until his passing when he was 86 years old. Love and miss you Grandpa❤
Sweet memory ❤ RIP to your grandpa
City needs to establish rules for motor transit facilities, force compliance, and invite competition. Can't believe there isn't a regional line that picks up that business.
We have some regional county type services here. They are inferior to what Greyhound provided before. Also no longer can travel to the end of the old routes in 1 bus line as before & takes 2 days! I`m thinking of the northern Oregon coast route I took for years when I lived in Portland & would visit my folks living in Tillamook county.
Well they have FLEX Bus, they used to be cheap really cheap but now may as well drive rather than take 24 hours to to get 2-4 hours away
@@pinchebruha405 not everyone is able to drive, there are some people who can’t drive through to poor vision or elderly, and can’t drive anymore or some other reasons
Greyhound is called The Shame Train for a reason.
😂
Greyhound use to be great....30 years ago. Now, it's the equivalent to taking your city bus. How the mighty have fallen.....
30 years ago?!
It was never mighty.
@@carrington2949 It was, at a time, when their hubs were comfortable/nice and prices were reasonable. When people didn't feel comfortable flying, was an alternative to plane flight. So yeah...Greyhound was a mighty mode travel, in getting to get to point A & B, back then.
@ That might depend on your location and your race. A stop may have meant life of death depending on those factors.
@@carrington2949 Of course someone like you would bring up race. People of all races took the Greyhound, in the 80s & 90s. Nice try or try again?
Greyhound been like this for years . Not nothing new .
Not quite, it's getting worse. When first transit sold Greyhound they actually separated the property Greyhound owned from the bus operations itself. And sold them to two separate companies.
The company that bought the real estate did so with the intention of selling it all, and not operating bus terminals. Which is the reason why so many stations closed
In other words conditions are continuing to degrade for Greyhound riders.
No! It's worse!
Flixbus bought greyhound however, I guess they haven’t change anything.
I didn’t noticed from street view they there is a bank and church nearby by, it’s it not possible to ask those place to use the bathroom (obviously they could say no, or be closed (most banks are closed on weekends, but churches aren’t)
Correction did not didn’t
This is patently false and untrue. Greyhound used to have in door stations with he vending machines, shelter
It's the only method for long distance travel that does not require ID and they want that eliminated.
Makes one think, good point. Welcome to WW2 Germany 2.0.
Makes sense.
Everyone should have an ID
@@Rhonda-h3f Yes.But should you have to show it to everyone?
@@UQRXD Papers please!
No other long term bus option. I remember when Trailways and Greyhound were around. This just shows how old I am.
Yup!!! I remember trailways too!!! 😮😮😮
@debbieannsmith8962 I'm so old that I remember a Trailways commerical by the late actor Claude Akins.
I remember Trailways
I just looked them up , they're still around and their busses sound like they'd be nice to ride on .
They don't care..they will tell u deal with it
I remember when Greyhound had real bus stations.
I took an intercity bus recently. There was no bus station or even a bus shelter at my boarding spot. There were two bus stations (both run by county bus agencies) along my way and one of them was well designed but the other was run down.
Same here. It was really good back in the 970s and 1980s.
Find out who owns it and there's your answer.
André Schwämmlein from Germany.
Have you ever taken a ride on a greyhound bus? I guarantee you'll never do it again unless you have no other choice! 😐
Some people don’t have a choice since they can’t drive for various reasons such as poor vision where they’re elderly
Actually, intercity bus services are regulated by the Interstate Commerce Commission, an agency of the Federal government. The ICC should step in and require Greyhound to provide safe, secure and adequately equipped stations on their routes. The ICC has the legal authority to make sure the traveling public is properly treated on common carriers of all types, including intercity busses. The ICC should investigate and force Greyhound to do the right thing, or be fined and sanctioned!
America just voted to sell all the regulatory federal agencies for parts 😂 that will never happen now
The us should have never allowed greyhound to be sold to a foreign company. As soon as they bough it they started selling all the bus depots.
When did it get sold to a foreign company?
@@MeneTekelUpharsinFlixbus owns them. Have been since 2021
This has been going on since Greyhound sold out to FlixBus. Philadelphia has the same problems: the terminal closed, the stops moved onto city streets and relocated (twice), finally out of Center City. I'll be taking the trains to Philly from here out.
No regulatory oversight?!
Good reporting.
North America mass transit is worst than many third worst countries, shameful. Greyhound was sold to an German company who sold the stations real estate .
That is how we treat poor people. We tell rest of the world how to treat people.
Sounds like Greyhound takes a "take it or leave it" approach to its customer service.
Grey hound layovers me from 10 pm to 8 am in San Francisco at 12 years old. Luckily a social worker let me stay at their house. Otherwise I'd be dead! Check for 12 hour layovers!
Who the hell sent a 12 year old on a bus by themselves?
Mane I had 2 sleep on a bench outside N the cold across from the Greyhound station because my bus got there late N Tulsa, OK. The bus got there at about 11 pm, what they didn't say was when we got there it closed at 11. So about 12 hours waiting 4 my next bus 2 get there.
U Soooo dramatic… 😂😂
The last time I rode Greyhound was 1974 when I in the Navy. Thank goodness I can afford to fly every place I want to go and not have to ride the substandard Greyhound buses!
I've never rode the greyhound before. I had no idea they ran their company like this. It's like they don't want customers. smh.
I loved Greyhound trips 30-40 years ago. Looked forward to traveling that way. Tried it in 2023 and what a difference. Stuck standing in line at Port Authority at our gate for 3 hours at night with rumors of no driver available...oh wait, bus is just being cleaned...wait, they're trying to get another bus...no wait, no driver...lucky for us it ended up just a very uncertain delay. Wouldn't be fun in Port Authority trying to even find seating to wait out the next however many hours or trying to grab a hotel in the middle of the night- if you had no money for a cab OR a hotel.
America is embarrassing sometimes. The way we treat people, travelers. Not even human.
Great report! Looking forward to the follow up.
Greyhound should really just close up shop. They aren't the quality provider they used to be.
Greyhound does not care anywhere,I stopped taking greyhound years ago ,not safe ,not courteous,unpredictable
The monopoly that is Greyhound either needs to be regulated like airlines are in terms of customer treatment or be nationalized like passenger rail was. Amtrak ThruWay bus service is like flying first class compared to the disaster that is Greyhound. Year after year Greyhound gets worse.
Technically Greyhound is actually owned by European based Flixbus. I wondered if the hope that would make more frequent service.
I once rode the Greyhound from Memphis to Martin,TN. A two hour trip took 4 hours. Some "bus stops" were simply a pole by the side of the road. No markings present. I wondered how the driver knew to stop because sometimes no one had arrived at the poles yet
Had a Greyhound trip from Scranton to southern Delaware. 5 hours in Philly(joy), and then getting dropped off in the middle of nowhere at midnight in the rain
This why privatization is bad.
They've always been private, but yeah, when the driving force behind a service is to maximize profits, everything else suffers.
Not necessarily. I had good experience with Groome transportation/Monterey airbus in Monterey (though not everyone has). However there downtown stop is next to a public city restroom.
I last endured a Greyhound ride in 2018, from Indianapolis to Louisville. After the bus arrived in Indy 2 1/2 hours late, the trip was two hours of unbearable smell. I felt _so_ sorry for the people who were continuing on, in some cases all the way to Atlanta. That's what it's like for people without money in this nation these days. :(
Grayhound is going down as a company so sad.😢
Every single Greyhound station is in a Ghetto...
Not in Richmond, VA but it is closing.
I once took a Greyhound bus from Miami to Nashville. It was tough. And the worst part is that it was a little bit cheaper, way faster and a million times better to take a flight back to Miami
And and here you are thinking, Greyhound actually gives a crap about their customers. They don’t.
My last ride on the Greydog was Sept. 2004 from Mobile to LA. The driver fell asleep at the wheel in Louisiana and we hit the soft shoulder before she woke up. Luckely, she was able to keep the greasy side down. Somebody stole my CD case, but since it was filled with punk rock and other non hip hop styles I actually got it back.
Fell asleep at the wheel? Ooh, scary!
This is unacceptable and inhumane. Intercity bus service is a necessity to connect smaller towns away from train stations and airports in larger towns and cities. Amtrak should buy them out and expand their Thruway bus service.
Same thing in Philadelpihia. There is a station to sell tickets, with limited hours of opration, but no seats barhrooms or any inside access beyond paying for tickets.
Some of those towns don't have enough bus ridership to sustain an entire station.
Fun fact: you can bring your own food and drinks on Greyhound. I do it every time I ride.🤔
Shame on Greyhound! The Customers don't deserve this type of disrespect.
It’s because flix bus brought greyhound and they’re selling all the greyhound property to make money and then they’re gonna turn around and sell Greyhound
Yep , greed . Unabashed capitalism.
I ince took a gray hound from Kentucky to alabama about a 5 hr drive, took 3 days, then was dropped off at a phone both in the middle of nowhere
Greyhound is long overdue for a revamp.
I love how foreigners think our bus and transit system is like the rest of the worlds, safe, clean and on-time.
Yet Uber can be regulated on a whim, make it make sense.
Why does American transportation have to be trash. You go overseas and buses and trains are luxury.
We provide a place to wait on airplanes. The city might step up and provide a place to wait on buses. The city so far has refused to work with Greyhound to get them to use the city bus station.
What are lawmakers going to do? Pass a law to make it illegal for intercity buses to operate in your state without real bus stations.
They expect a VIP lounge and concierge for $19 cross country?
Whiny babies i think
Here is the review I gave of Greyhound in Portland, Oregon a few years ago:
Trip from Hell to put it mildly, but at least I did not get stabbed like one customer going east on 84! This has to be the worst form of transportation I have ever seen!
First, we left almost 30 minutes late. When we got on some passengers refused to let others sit by them. One guy actually ended up sitting in the aisle! Of course we pulled out with the passenger sitting on the floor and the driver oblivious!
Finally as we got going someone said I could sit down as I was in the rear of the bus standing. Again the driver saw this and did nothing. After about 5 minutes there was a verbal argument with lot's of "F" bombs being used which I am sure the driver could here but did nothing (she did a lot of nothing by the way.)
We were on the road from Portland to Olympia, when we stopped for a "break" in Centralia. No announcement of how long, just a break. We left the parking lot 3 short of those riding. She did not do a head count, it was only after a few us yelled at her to stop, that the riders got on. Horrible driver.
There were at least two strung out on drug riders who should not even been allowed on the bus. As I exited in Olympia I actually had to step over the guy! Of course our less than observant bus driver did nothing.
Worst experience from start to finish. I will never ride again or recommend. Contacted customer service and got the usual response- they really don't care.
As you can see from the post after mine by "Customer service" they want you to send more information. Did they not read the part where I wrote "Contacted customer service and got the usual response". Plain and simple don't use Greyhound!
Update there is no inside waiting area in Portland, now just a curbside area where they pick you up. And to ride you need to go their website or use the app to buy a ticket.
Its true, there are many designated stops that are just a location without any place to sit, or get shelter from the weather. I traveled along the west coast of the US on Greyhound, and in a lot of small towns, the stops were inadequate, and not lighted, so when waiting for a nighttime bus, it's completely dark there.
I guess you gotta be brave to ride Greyhound. Having said that, I still prefer a bus over taking a plane
Downtown Charlotte is just an abandoned building. Scay
Over three dozen Greyhound bus stations that were sold to Twenty Lake Holdings, an arm of the investment firm Alden Global Capital, not sure why but more than likely money. Most Greyhound bus stations sit on prime real estate so they have been sold, and will be redeveloped. Also in a lot of cites they are moving the service in more remote areas they say because they type of people the bus brings in. In addition, a German company, Flix, bought Greyhound in 2021 but did not acquire the privately owned stations. However, I am sure a local ordinance could fix the issue real quickly. It want be done until something happens because in America were reactive not proactive.
Flix is horrible.
I think not enough people care about bus travel, which is a shame. Travel is travel.
@@reginayfavors I wrote Flix in Southern Florida and it was fine
@@enjoystraveling I rode in Miami, Fl, and the bus driver left before the scheduled stop, and then the bus drivers are just weird. Regardless, I will not be riding Greyhound and by extension Flix. Have a great day.
@@reginayfavors you don’t have to ride Greyhound nor Flix you have a choice but some of us who cannot drive the toll road, but have to go from the east side of Florida to the west side and there’s no airplane flying that direction. Don’t have a. Choice.
mind you, this is if THEY EVEN HAVE DRIVERS.
If Greyhound mistreats their customers, they should be boycotted.
Going to the train station would make sense, as people can catch a train without long wait times. All large and mid-size cities should have rail service instead of regional bus service.
Knoxville gave up its Amtrak service decades ago. Now only freight trains run on the tracks. It’s a huge inconvenience for travelers, and a short sighted move by the city and Amtrak.
At Washington Union Station, there's an intercity bus terminal on the second floor, Amtrak, MARC and VRE are on the first.
Amtrak pulled out of my city ages ago. Track is still there and the city acquired the historic station, which is used now as an event venue for weddings and the like, but no passenger trains visit.
Tried to take Amtrak once a few years ago from Chicago to LA. Ten minutes before boarding they announced that the train was canceled. Not delayed, canceled. Everyone who was transiting through Chicago was rebooked on later trains. Everyone, like myself, who originated in Chicago was told to go home and contact customer service for a refund. They would not help us rebook on site. It would've been my first cross country trip via train. I don't think I'll try Amtrak ever again.
What train buddy USA barely has passenger trains
Wow customers expecting for corporations to care 😅. Keep waiting and giving them your money.
"The hound broke down and left us all standing in downtown Birmingham" there have been songs written about Greyhounds lack of efficiency going back 60 years.
You on a bus..what they want caviar?😂
That's not service . At least greyhound used to try. G-wiz😢
Greyhound has been terrible for years. I used to like it 20 years ago. But it had gone to crap over the years. The stations and buses were dirty, riddled with homeless, and rude workers. Megabus was my favorite until it recently stopped.
Greyhound doesn't even provide service in Canada any more, except to certain US destinations.
FlixBus goes to Canada. I just took it. It was OK.
Lincoln, Nebraska moved the city "Greyhound" bus stop to the worst part of town about 20 years ago. Scary stuff
I rode greyhound as a teen, it was always that way.
They closed the Columbus Ohio terminal as well, but it was attracting criminals, its sad though I've taken the bus in the past when they still had a terminal. Ridiculous to not have one, even when i lived overseas buses have terminals.
It's a bus stop, not a terminal. Were these people born last week?
They moved out of their station in my city as well. At least in my city, they moved it to a 24-hour truck stop, where restrooms and food and drink are available. Not a fan.
No way would I ever use this service...too many MI people in this country. Take a train, plane or stay home.
"Inhumane treatment"? Roadside pickups are quite usual on many long distance routes in Europe like with Flixbus and Megabus. And some European bus stations (I'm looking at Paris Bercy) can be every bit as horrid as anywhere in the U.S.
The pick up I saw with FlixBus and megabus in Germany were just outside the train station.
Haven’t ridden Greyhound in years and never will again. Service is horrible and stations are dirty.
I had a NIGHTMARE of an experience the last time I took the so called Greyhound. We were dropped off on the side of the highway and had to go into a gas station for shelter because a tornado was headed our way. It was madness. Some of us contacted the local news to come out to see this degradation of humanity. The connecting bus didn’t come until the next morning. There was a pregnant lady, a young woman terminal with cancer, several elderly and people that had children with very little money. They don’t assist with luggage anymore. I was told that Greyhound is now owned by someone in another country. The best thing that could happen is that another bus company starts up. Michael Jackson said it best…..THEY DON’T CARE ABOUT US! Never in my 70 years of life, even with the racism that I have experienced, did I feel more dehumanized than with that bus ride.
Memphis TN station is horrible! 7:30 pm bus was late & did NOT depart until 1 a.m. Bus drivers need an attitude adjustment!
Greyhound in Colorado Springs co is a whole homeless encampment under a freeway I’m a 6’2 260 male but I feel sorry for a woman taking the bus there
They bother fat guys also.
This is due to greed. Corporate greed is the problem here.
Greyhound is more expensive then spirit airlines but a lot of people that ride greyhound are down on their luck or criminals that can’t get in a plane. It’s a sad reality.
Greyhound drivers are some of the rudest most unprofessional people on the planet.with no business behind a wheel transporting people.
I did Tampa to ValdostaGa 3years ago Nov. They weren't gonna let me on bus 🚍 to come home cause I didn't have a printed ticket 🎫..
Interesting how its all in red states too.
LOL no it's everywhere...
@@Rhonda-h3f No, it's not. At least detroit has a reasonably clean indoor terminal with clean bathrooms.
Chicago was also decent, and you had to have a ticket to enter the terminal, so no one could just loiter there.
That's how megabus is like in the UK 😂
And in America
They use 2 have Megabus here N the US.
@@MackMainSupreme wait they stopped it in the USA , they planning on getting rid of it here in England
I wouldn't step foot on a Greyhound Bus... everything about is horrible!
When you ride Greyhound if you want to relax in the lobby you must go to a hotel. It's your chair that is comfortable and it's better after you get traveling. You can't hang out in big cities, all you get is a ride.
Last year, I rode the train for the first time and fell in love with it. From now on, Amtrak will be my go to for intercity travel. I'm going to treat Greyhound the same way I treat WalMart; avoid it unless absolutely necessary.
JUST A DESPICABLE SHAME what has become of this company… I remember as a kid using this service when they had full service stations that included seats with pay television
That could be used while waiting for you bus or to pick up a rider they also had bathrooms with showers … I wouldn’t be surprised to here that profits are substantially up and the ceo has a muti million dollar contract.. that seems to be what is what would be normal in these times we are living in … while the workers and consumers suffer .
It’s horrible in Columbus, Ohio and Cincinnati, Ohio
Ciny is a PO 💩 station ask me how I know
This is the same in Philadelphia, PA, which had a designated station, but no more. The people in Phila., PA are facing some of the same problems. Many people use the many area restaurants, clubs, and immediate indoor shopping mall, if they want facilities. Plus, they also use the Free Library, which has rest rooms.