Agoda's Omri Morgenshtern on what job titles will change because of AI (WiT Studio, Full Interview)

For a tech-heavy company, Agoda has a pretty large workforce-6,600 employees from 90 nationalities in more than 50 office locations around the world. What job titles does the CEO of Agoda, Omri Morgenshtern, see forever changing because of Artificial Intelligence in the future?
Also, what will it take to make sure Agoda stays on top in the next 10 years? And if Omri could fix one major issue in travel, regardless of resources, what would it be?
Omri stopped by the WiT Studio to talk travel, tech, humans, and more.
Interviewer: Arvindh Yuvaraj, Content Lead, WiT

[@przemo_c4612]

Mr. Omri, you 'lead' the worst company I ever dealt with, there is no any customer service. Have you ever read the comments on your company your customers write ? Shame on you.