How to dispute and reverse a debit order on the FNB App
HTML-код
- Опубликовано: 19 авг 2024
- Hay there everyone the Bank insider here.
This is just a short tutorial on how to dispute and reverse a debit order on the FNB App
Make sure to have the latest FNB App update from the Play Store or the App Store.
FNB App for Android: play.google.co....
FNB APP for iPhone: apps.apple.com....
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Chapters :
0:19 select log in
0:23 Select the account that has the debit order
0:26 Select account options
0:28 select my debit orders
0:34 Select dispute
0:36 Select a reason for the dispute
0:54 SMS from FNB
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#banking #fnb #debitorder #reversal #dispute
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Hi can you do a debit order video which stops a debit order the Fnb app
Hey @Zafar Joosab
Thank you for the comment & suggestion .
We will definitely work on it.
In the meantime if you need to stop a debit order follow the steps on the video until 0:33 , then select stop and then follow the prompts that follow.
We hope this helps
HI PLEASE HELP ME I HAVE TRANSFER MONEY TO FLEXI ACCOUNT BY MISTAKE YO HOW DO I REVERSE IT
Hello @Gift Teresa
Thank you for your comment. Apologies for responding so late.
If you’re referring to a Flexi fixed deposit account you will have to place a 24 hrs notice to access a portion of the total amount in the account.
We hope this helps
is there an alternative way to go about it because the transaction isn't even showing up when i try to log a dispute ?
i wasn't even notified of the transaction to begin with
Hey @shvnkwvs
Thank you for the comment.
If the transaction hasn’t appeared by now ,the best thing for you to do is to contact the FNB contact centre for further assistance :
www.fnb.co.za/ways-to-bank/telephone-banking.html#:~:text=Just%20a%20phone%20call%20away&text=Opt%20for%20the%20voice%20recording,simply%20use%20087%20575%209404..
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Hey @parsagostar
Thank you for the comment.
Where are you getting stuck in the process?