How to Add a Complete Ticket Support System on WordPress | SupportCandy Guide

In this complete guide we look at all the options and features you get with supportcandy, a free and really good support ticket system.
This plugins is free on WordPress and works well with most well known plugins as well as getting updated regularly.
It is one of the oldest and best support ticket systems, with full ticket systems on the free plugin.
In this guide we look at installing supportcandy, adding categories, configuring settings, adding custom fields and much more on this awesome wp support ticket plugin.

[@stephend3961]

I find the documentation confusing, I cannot figure out how to Assign Agents to different Categories , so when someone creates a Ticket the correct Agent gets an email notification.

[@arturominam]

Hi. How can we change the platform to spanish language ¿?

[@SeekaHost]

The best way we found is the google translate plugin (or another translating plugin), it includes Spanish and translates any wording on your WordPress site with an easy language menu