The worst experience you could ever have! I took their online course in English and it was very, very bad! Their educational advisor Maria pictured their course as the place where you can develop your English skills in a great surrounding where most of students have higher intermediate level of English which in fact is false cause the majority of them has initial level of it. They do not conduct the test in English at the beginning of the course as well as no syllabus of the course! You do not know what you are going to learn and what topics are included ! If you try to get refund , their representative Daniel would try his best to delay the time and also would ignore your e-mails, which is highly unprofessional and also characterize very well how are the things run in that company. If you value your money and your time , do not ever take their courses !
Hi there, We’re sorry to hear that your online Kaplan experience was not what you expected. Since the booking was made so close to the start date, we were unable to conduct a proper induction and had little time to tell you all about our wonderful online courses, their benefits, and - crucially - how they work. We are confident that if you had continued with the course and attended the free online social activities, you would have seen a drastic improvement in your English skills - and we still believe that! If you would give us another chance, commit to the course and trust our teaching methods, we are positive that you will have the #KaplanExperience you deserve. Please contact your former advisor to restart your course and set yourself up for success! Unfortunately, due to our clear Terms and Conditions, we are unable to provide you with a refund. If you would like to discuss this or any other part of your experience further, please reach out with your student ID number to ki.feedback@kaplan.com
The worst experience you could ever have! I took their online course in English and it was very, very bad! Their educational advisor Maria pictured their course as the place where you can develop your English skills in a great surrounding where most of students have higher intermediate level of English which in fact is false cause the majority of them has initial level of it. They do not conduct the test in English at the beginning of the course as well as no syllabus of the course! You do not know what you are going to learn and what topics are included ! If you try to get refund , their representative Daniel would try his best to delay the time and also would ignore your e-mails, which is highly unprofessional and also characterize very well how are the things run in that company. If you value your money and your time , do not ever take their courses !
Hi there,
We’re sorry to hear that your online Kaplan experience was not what you expected. Since the booking was made so close to the start date, we were unable to conduct a proper induction and had little time to tell you all about our wonderful online courses, their benefits, and - crucially - how they work.
We are confident that if you had continued with the course and attended the free online social activities, you would have seen a drastic improvement in your English skills - and we still believe that! If you would give us another chance, commit to the course and trust our teaching methods, we are positive that you will have the #KaplanExperience you deserve. Please contact your former advisor to restart your course and set yourself up for success!
Unfortunately, due to our clear Terms and Conditions, we are unable to provide you with a refund. If you would like to discuss this or any other part of your experience further, please reach out with your student ID number to ki.feedback@kaplan.com