Hi Becca. There are merchants accepting Alipay in Bangladesh, Hong Kong, Japan, Singapore, South Korea, Australia, New Zealand, USA, Canada, Iceland, Italy, Norway and the United Kingdom. You can also purchase goods online from China and have it shipped to you with the help of Alipay. Hope that's helpful. - LTL Marketing Team
In my trip to China August 2023, I was not able to exchange my foreign currency (US$ & Euro) to RMB at the Bank of China I had to cut my trip short. I should have apply Alipay before, but wondering if my mobile phone may not work in China.
Oh no what a nightmare! So there was nowhere to exchange your cash? That's very odd indeed. How many banks did you try? Our new Alipay video is here if it helps you for next time - ruclips.net/video/Pnh1nUmu9PE/видео.html
Hi, I'm trying to pay a. Supplier in china,, bt it does not want,, its saying, the other party collection is only used in china... Please make other alternative payement
Im going to vacation there next week. What does Alipay purchases with USA linked VISA credit card show up as on your monthly credit card statement ? Does it show as cash advance? does it categorize spending? I get 5x points on my American Express platinum and Chase VISA sapphire Reserve. cash advances hit me with all sorts of fees and interest from the time of withdrawal. is why I ask!! thanks . or do you just transfer enough for the whole trip? or can I do a transfer for each transaction?
Hi Joe, the purchases will not come up in your bank statement. Rather it will say something like Alipay TourPass Top-up. We're unsure if your bank will classify this as a 'cash advance' as it technically isn't cash however AliPay does need Money, not credit to be pre-uploaded to it for you to start spending. For a short vacation to China taking cash to China is still a great option as you won't be able to take the money you upload to Alipay back with you. You will have to find someone to send the money to and they give you physical cash in return. We hope that's helpful. Have you seen our how to use Alipay video?
Hello and thanks for the information. I've uploaded the Alipay app successfully but there is no tour pass mini app available. I guess I just want to add funds from my card to my Alipay account. Is there an alternative way to transfer funds if the tour pass mini app is not available? Thanks.
Hi! Surprisingly this is the first time I have heard of this. Have you tried updating the app? Secondly, you can use your credit/debit card to transfer funds to Alipay. Hope this helps!
@@LTLChinese Hello. Thanks for getting back to me. I just had another look, and the tour pass mini app is definitely not there. The only thing that comes close is an app called "tour card". I live in Cambodia if that means anything. Anyway, I reckon I have it sorted by long pressing the Alipay app and selecting " pay/collect" and paying with my foreign card by scanning. I guess I'll find out if it works when I get to China. Your tutorials are very helpful thank you.
@@lynnwebb8622 Thank you so much, however, I am still intrigued that those options are not there. Maybe (And this is a strong maybe) there might be some geographic restrictions? You will definitely have fun in China :)
Can foreigners send a red packet to a local friend with tour pass? Also do locals use the 3 month tour pass too or is it just for foreigners? Thank you.
Locals will not use the Tourpass no. They will just use the standard version as the Tourpass expires after 3 months. It's targeted at people on shorter visits. Tourpass is also only used for transactions and not red packets.
@@LTLChinese Thanks for the reply! Was hoping to be able to send a friend a red packet via alipay, as the wechat version does not work without a Chinese bank account.
hi sir, i have a question, if my local phone number expired and my bank locked because my passport expired, now im not in china and can't enter china because the gov rules...what should i do?
Difficult one to solve outside of China I'm afraid. I think you'll need to go back to the bank when borders open with your passport and you should be able to get your funds. The only other solution perhaps is to create a PayPal account and link it to your Chinese bank, then withdraw it and send it to your desired bank.
@@LTLChinese if i go to the bank when borders open, is it possible to still use the icbc account? (i mean just update my passport) or i must close the bank account? for local phone, is there any solution to recover the number outside of china? or i must buy a new one?
Hi Alice, yes you can indeed use Alipay outside of China and still buy things. However you must be buying from Chinese apps/websites like Taobao/Jingdong etc
I am a nono Chinese I need your help . I am trying to pay my supply with alipay but I end up where it's says this " the other side of the money code for domestic money code, can only be used in the territory " what should I do?
Unfortunately this is at AliPay's discretion. There are many types of cards that can be used, if yours does not qualify, it might be best to contact them with your situation, see if they can provide any service.
Hello! I'm going to China next month for work and I linked my Visa debit card to Alipay Tourpass. Can you assure me that it will work please or I have to link a credit card?
It should work Andrea. We cannot give any guarantees since we are a language school with no affiliation towards Alipay. But if you link your card, you should be able to top up and use it.
is it normal ? There is no tour pass for me . I only have in FUND TRANSFER : Transfer, Red Packet and family center . I use my Chinese number and I'am in China
Hi Imed, that's odd, is it perhaps in your favourites? There are four options in everyone we've use so far, so that we would advise perhaps checking with friends, searching in the app or contacting support.
Yes you should be able to make a bank transfer from a Chinese account to a foreign bank account. Best thing to do here is visit your local bank in China and ask how it's done because it will vary depending on the bank.
Hi Ali, I do think this is possible, but you should do the following... Activate the RMB wallet by receiving a RMB red packet from friends and link a bank card in Mainland. Using just your HK bank card will not be possible to our knowledge.
Ali tayyab,if you are using WeChat pay in Hong Kong it's so simple you can top up in Hong Kong in 7eleven,ok shop and McDonald or link your bank account for DDA but you can only use in Hong Kong,you cannot use HKD WeChat pay in China unless you have bank account in China and link with your WeChat.its only possible if you have Chinese bank account in mainland China so you can receive the Red pocket in RMB with your Hong Kong account. I am using WeChat in Hong Kong and I have already linked my Hong Kong bank account and Chinese mainland bank account to use with both currencies. I cannot top-up my RMB WeChat in Hong Kong but I can directly top up from my linked bank account in China.
How can you withdrawal money from your Alipay account balance back to your foreign bank account/card? I tried adding my foreign card and it says it's not supported.
My problem ia different. I was in China long time (4 years). now i live in my home country (Bangladesh), if i change my Chinese number to my local number, it will be any effect for any transactions? i already added Chinese bank card
I can't even log in to my alipay they need my bank account but they won't accept it cause it's not chinese bank. What shud I do? (is the app really working?)
Hi Rodalyn. Sorry to hear this. I'm afraid for these things we really cannot be sure how to solve them so it's best to contact their support team. Alternatively if you are trying to buy something you can use WeChat pay instead ltl-beijing.com/wechat-pay-vs-alipay/
Hi mate! Thank for your video, It helped me to have the big picture of how money transactions work in China, however, I am a still little confused. I will travel to China next month and I don't know if I must be online when I'll make the payment in Chinese local commerce (supermarkets, shops, etc.), that mean that I have to buy a Chinese SIM card? I will really appreciate any kind of information you can provide. Cheers,
Hi @Patrixia - thanks for the comment and glad you liked the video. You do not need a Chinese SIM Card to use AliPay, connect your card before you come and you can pay with AliPay offline generally, the payment will then come through for you when you get back onto an Internet connection. That said, I would advise getting a SIM card from the airport when you land. It makes your life much easier when getting around and you can get them pretty cheap.
Not to our knowledge @Jinjin , just link your card, deposit your money and you are in. We have linked cards in our office here and checked our foreign statements... no problems
Hi El do - if your bank card is linked you should be able to withdraw but don't worry, after 90 days of inactivity the money will be returned to your bank card automatically anyway :)
@@LTLChinese what of i use multiple cards for one account...can that also work, if i use multiple cards, how will alipay know which of the cards to credit
Hi Saurabh, this really depends where your money is and where you want it to go. China to India is a little vague. If you have a Chinese bank account you would need to contact them and ask for a way of withdrawing all your money if that's what you wish to do.
What can I do when there is someone who has opened an Alipay with my bank card details??? These people are sending money to themselves using money from my Chinese bank card. How do I stop this??
@@LTLChinese I did. Apparently my money is being stolen by people in Nigeria and I'm in China that time 😭. It's really terrible what they're doing to me
Can someone confirm how does the refund work for unspent balance? Do they refund that back to your credit card? What do they by "back to your bank account"?
That I am not sure, we've tried to spend all our money rather than leave anything in there. 2000RMB isn't a huge amount so you shouldn't have too much left either way but perhaps plan your deposits around what you think you'll spend. If you do have leftover, we'd also be interested to hear how it goes. Maybe we can run an experiment here also
After sending money to my friends and merchants, Alipay has "suspended" my account, I don't know why, it's asking me to call the customer service at 95188 to restore account functions. But the phone number doesn't work. Any suggestions?
Hey Big A - hmm this looks like something we've not come across before. As an educated guess perhaps you went over a limit of money to send out, and they blocked it temporarily. In Alipay there is a section in ME called CUSTOMER CENTRE, they have a "Live Chat" service called CUSTOMER SERVICE at the bottom right of the screen. I'd say this is your best bet.
I face an error or bug like (ALIN42288) when I pay for the visa fee or other payment from Americans websites. So what does it mean and how I resolve it?
Hi Tasawar, the best thing to do here is contact Alipay and send them the error code. I imagine they will be able to give you the diagnostics you need :)
@@LTLChinese Starting 01/03/2020, Bank of Shanghai collects 5% service fee. My USA-issued Visa has no foreign transaction fee. Can anyone confirm this fee is recently collected when adding money to this TourPass prepaid card?
Hi John, good question. I doesn't look like you can send the money back to your account. I would find a friend to send the money to and ask for cash ¥¥¥ ... Have you been able to get money into your AliPay account?
I don’t live in China. I visited many times last few years. I have WeChat pay but since I don’t have China registered phone number I can’t accept fund and also I cannot spent my money from my wallet. Thank you
The minimum amount Tour Pass users would have to top up is 100 yuan, with the balance amount limited to 2,000 yuan. Any remaining funds left at the end of the 90 days will be refunded. So if I understand it correctly it will refund the money after 90 days if you have any left in the tour pass.
@@LTLChinese Hello, please I already registered with my foreign passport and MasterCard. I want to open a Chinese bank account to lift the limit of 2000 Rmb. Will there be clash of info as regards to local bank account and foreign bank card?
In fact, it is illegal to refuse RMB in China. But this boundary is difficult to define. For example, if some unmanned supermarkets or vending machines do not accept RMB payments, this "may" be held legally responsible. But it is certain that if a taxi driver refuses to accept RMB, his behavior is absolutely illegal.
Hi Cliff, you are absolutely correct, cash should always be accepted, but the simple fact is it isn't. Legal or not, you won't be able to pay in some places with it! Madness, but the way of the world in 2020!
I notice that some of Alipay (支付寶）feature and service is heavy restricted and is not open to foreigner Alipay Account . To able to use some of Alipay feature Services . You have to bind China national ID to your Alipay account. 我注意到某些支付寶功能和服務受到嚴格的限制，並且不對外國人的支付寶帳戶開放。要使用某些支付寶功能服務，您必須將中國國家身份證綁定到您的支付寶帳戶。
Hi Frank, that shouldn't be the case. To use it's functions (the majority for sure) you just need to have a card linked. Alipay is the same, there isn't a Chinese Alipay and a foreigner Alipay... you can change the language, but the functions should be the same
My alipay account has been banned and I was asked to open the ban a bank card for the country of China 🇨🇳 and I don't have it Please help me to get it and unblock my account
After I uploaded my master card details on tourpass, I got scammed, someone made online transaction with a reference of "chinagpay" And "mahitodesign" And they too 5000 CNY from my master card 😭😭😭
Hi Priya, unfortunately individual problems like this are difficult for us to advise. You'd be much better contacting the support channels, and asking for help there. All the best
I'm not sure if this will work, I think it's designed for tourists coming to China to use internally here. You can still transfer your friend money, and receive it, if you both have Alipay or WeChat though
Jon C. It will be in your Alipay balance and you can spend it but you can’t transfer to your bank if you live in the US. The only way you can transfer it is if you have Swapsy. A guy from RUclips help me out. I can send you the link so you can see how. You need credit on Swapsy to send money to your bank. Depends how much you are trying to send. It’s usually like $3-9 fee .. but if you have enough credits is free. It’s better than paying $18 to transfer money ... I’ve done it many times before.
"I can't even remember the last time I used an ATM machine in China"... A few seconds earlier in the video... "This week Alipay announced it can be used by foreigners" Whaaat?! This makes no sense.
As expats in China, we never use cash machines. This news is more relevant to tourists coming to China. Our students being a prime example. We released this video for their benefit, not ours :)
Want more information on using Alipay in China? Check out our full article ltl-beijing.com/alipay-for-foreigners/
LTL Mandarin School u tried all kinds of card ? What about MC ? As I know you won’t be able to write 4 digits in cvv field
MC being Mastercard? This is no problem
@John Davis You can yes
Can you pay with alipay or wechat an amount of 50000$ or plus or what do you use like buying cars
Probably not!
Can i buy a train ticket or subway ticket using alipay as a foreigner when I arrive to China?
Usually yes but there have been instances where some people with foreign debit/credit cards had an issue.
Very hard to understand this video , u should show the app screen when u are speaking , eg where to click?
Keep an eye Adrian, we are very soon releasing new version of this video with updates and screen recording.
Hi I have set up my Tourpass before with a credit card but now I want to change to another bank card, how do I do that?
Currently you cannot cannot change bank card I'm afraid Carol.
So its a prepaid pay app for foreign debit cards solely in China?
Alipay allows you to connect a foreign debit, or credit card, for usage in China yes. 2,000RMB top-up per go
Must I be in China before I can use it? Or can I use it from anywhere around the world?
Hi Becca. There are merchants accepting Alipay in Bangladesh, Hong Kong, Japan, Singapore, South Korea, Australia, New Zealand, USA, Canada, Iceland, Italy, Norway and the United Kingdom. You can also purchase goods online from China and have it shipped to you with the help of Alipay.
Hope that's helpful.
- LTL Marketing Team
In my trip to China August 2023, I was not able to exchange my foreign currency (US$ & Euro) to RMB at the Bank of China I had to cut my trip short. I should have apply Alipay before, but wondering if my mobile phone may not work in China.
Oh no what a nightmare! So there was nowhere to exchange your cash? That's very odd indeed. How many banks did you try?
Our new Alipay video is here if it helps you for next time - ruclips.net/video/Pnh1nUmu9PE/видео.html
Hi, I'm trying to pay a. Supplier in china,, bt it does not want,, its saying, the other party collection is only used in china... Please make other alternative payement
Hi Meriam - sorry I'm not sure any of us are aware of this error. Perhaps you need to be located in China?
I don't have a credit card, is there another way to top up? Like with paypal, Ideal, G2A pay?
Sorry Slasher, you'll need a credit card or a Chinese bank account.
@@LTLChinese Ahh how unfortunate. Thanks for the quick answer. Awesome channel!
Thanks Slasher! Delighted you enjoy it, we'll strive to keep more content coming your way
Hi， after I loaded money into my alipay app, pop out window told me that "accumulated maximum load amount 5000 CNY". For your information. Thanks.
Very useful thanks @Kheng Choon Chiew
How to put money back from Ali or we chat to my debit account when I am leaving the country?
It's best to spend the money in China! Easiest way.
Can I swap to a Chinese bank account later? Do I need to have the registered SIM card active at the time of transaction?
You're better off watching our new Alipay video Kenna - ruclips.net/video/Pnh1nUmu9PE/видео.html
You can add and remove cards at any time.
Thank you for the video
Can i use this feature to buy goods while im in my country?
You'll be able to buy stuff in China from your own country, but not the other way around.
Im going to vacation there next week. What does Alipay purchases with USA linked VISA credit card show up as on your monthly credit card statement ? Does it show as cash advance? does it categorize spending? I get 5x points on my American Express platinum and Chase VISA sapphire Reserve. cash advances hit me with all sorts of fees and interest from the time of withdrawal. is why I ask!! thanks . or do you just transfer enough for the whole trip? or can I do a transfer for each transaction?
Hi Joe, the purchases will not come up in your bank statement. Rather it will say something like Alipay TourPass Top-up. We're unsure if your bank will classify this as a 'cash advance' as it technically isn't cash however AliPay does need Money, not credit to be pre-uploaded to it for you to start spending. For a short vacation to China taking cash to China is still a great option as you won't be able to take the money you upload to Alipay back with you. You will have to find someone to send the money to and they give you physical cash in return. We hope that's helpful. Have you seen our how to use Alipay video?
Hello and thanks for the information. I've uploaded the Alipay app successfully but there is no tour pass mini app available. I guess I just want to add funds from my card to my Alipay account.
Is there an alternative way to transfer funds if the tour pass mini app is not available?
Thanks.
Hi! Surprisingly this is the first time I have heard of this. Have you tried updating the app?
Secondly, you can use your credit/debit card to transfer funds to Alipay.
Hope this helps!
@@LTLChinese Hello. Thanks for getting back to me. I just had another look, and the tour pass mini app is definitely not there.
The only thing that comes close is an app called "tour card".
I live in Cambodia if that means anything.
Anyway, I reckon I have it sorted by long pressing the Alipay app and selecting " pay/collect" and paying with my foreign card by scanning.
I guess I'll find out if it works when I get to China. Your tutorials are very helpful thank you.
@@lynnwebb8622 Thank you so much, however, I am still intrigued that those options are not there. Maybe (And this is a strong maybe) there might be some geographic restrictions?
You will definitely have fun in China :)
Can foreigners send a red packet to a local friend with tour pass? Also do locals use the 3 month tour pass too or is it just for foreigners? Thank you.
Locals will not use the Tourpass no. They will just use the standard version as the Tourpass expires after 3 months. It's targeted at people on shorter visits.
Tourpass is also only used for transactions and not red packets.
@@LTLChinese Thanks for the reply! Was hoping to be able to send a friend a red packet via alipay, as the wechat version does not work without a Chinese bank account.
Can I use it even if I'm living in another country?
To get the best of Alipay it's best to use in China Jasmine.
hi sir, i have a question, if my local phone number expired and my bank locked because my passport expired,
now im not in china and can't enter china because the gov rules...what should i do?
i still have a money in my icbc bank around 8000rmb, really confused
Difficult one to solve outside of China I'm afraid. I think you'll need to go back to the bank when borders open with your passport and you should be able to get your funds.
The only other solution perhaps is to create a PayPal account and link it to your Chinese bank, then withdraw it and send it to your desired bank.
@@LTLChinese if i go to the bank when borders open, is it possible to still use the icbc account? (i mean just update my passport) or i must close the bank account?
for local phone, is there any solution to recover the number outside of china? or i must buy a new one?
@@RiantoEffendi With the bank you'll be fine. The number I'd keep your SIM card and try to re-activate when going back to China at the local shop
Hi, can I use alipay even though I am Not travel to China, need to buy something from China website. It required alipay account to pay
Hi Alice, yes you can indeed use Alipay outside of China and still buy things. However you must be buying from Chinese apps/websites like Taobao/Jingdong etc
Can you switch between Alipay china and Alipay USA?
I don't believe so
Please. -can I swipe my smartphone when entering the subway metro in China ,. Without taking out of my rucksack, when I am in hurry? Thanks so much .
Yes you can!
I am a nono Chinese I need your help . I am trying to pay my supply with alipay but I end up where it's says this " the other side of the money code for domestic money code, can only be used in the territory " what should I do?
Hi Fransina, sorry but you'll need to contact AliPay support for that one. Good luck!
How do I activate my wechat pay?
Link your Chinese Bank Card and you're good to go.
What to do if the cards we input are not listed in the countries list?
Unfortunately this is at AliPay's discretion. There are many types of cards that can be used, if yours does not qualify, it might be best to contact them with your situation, see if they can provide any service.
Hello! I'm going to China next month for work and I linked my Visa debit card to Alipay Tourpass. Can you assure me that it will work please or I have to link a credit card?
It should work Andrea. We cannot give any guarantees since we are a language school with no affiliation towards Alipay. But if you link your card, you should be able to top up and use it.
is it normal ? There is no tour pass for me . I only have in FUND TRANSFER : Transfer, Red Packet and family center . I use my Chinese number and I'am in China
Hi Imed, that's odd, is it perhaps in your favourites? There are four options in everyone we've use so far, so that we would advise perhaps checking with friends, searching in the app or contacting support.
Hey, Do you think its possible to send money from your chinese account to your Mastercard account?
Yes you should be able to make a bank transfer from a Chinese account to a foreign bank account. Best thing to do here is visit your local bank in China and ask how it's done because it will vary depending on the bank.
Hi I'm from hong kong, we have alipay hk and we chat hk. But they don't work in china. How do I use both in china
Hi Ali, I do think this is possible, but you should do the following...
Activate the RMB wallet by receiving a RMB red packet from friends and link a bank card in Mainland.
Using just your HK bank card will not be possible to our knowledge.
Ali tayyab,if you are using WeChat pay in Hong Kong it's so simple you can top up in Hong Kong in 7eleven,ok shop and McDonald or link your bank account for DDA but you can only use in Hong Kong,you cannot use HKD WeChat pay in China unless you have bank account in China and link with your WeChat.its only possible if you have Chinese bank account in mainland China so you can receive the Red pocket in RMB with your Hong Kong account.
I am using WeChat in Hong Kong and I have already linked my Hong Kong bank account and Chinese mainland bank account to use with both currencies.
I cannot top-up my RMB WeChat in Hong Kong but I can directly top up from my linked bank account in China.
I. M from turkey and wanna pay to my friend using his alipay ID, I just download the app but i need ur help how to do it, please help
Add his ID, then send the money. Super simple
How can you withdrawal money from your Alipay account balance back to your foreign bank account/card? I tried adding my foreign card and it says it's not supported.
You cannot withdraw to a foreign bank account, only deposit to spend inside of China.
My problem ia different.
I was in China long time (4 years). now i live in my home country (Bangladesh), if i change my Chinese number to my local number, it will be any effect for any transactions? i already added Chinese bank card
Probably best to keep your Chinese SIM card just in case. When you change your phone number, it's very hard to deal with banks in these situations.
Hi ! I travel once a year to china every year.
Can I only use this app once ??
Thankyou !
todd8475 No, you can use this app every time you pay, not just once! （Welcome you to China!❤️）
@@ranli1766 That is indeed correct. Once you have it, use it freely as much as you please :)
I can't even log in to my alipay they need my bank account but they won't accept it cause it's not chinese bank. What shud I do? (is the app really working?)
Hi Rodalyn. Sorry to hear this. I'm afraid for these things we really cannot be sure how to solve them so it's best to contact their support team.
Alternatively if you are trying to buy something you can use WeChat pay instead
ltl-beijing.com/wechat-pay-vs-alipay/
Hi mate! Thank for your video, It helped me to have the big picture of how money transactions work in China, however, I am a still little confused. I will travel to China next month and I don't know if I must be online when I'll make the payment in Chinese local commerce (supermarkets, shops, etc.), that mean that I have to buy a Chinese SIM card? I will really appreciate any kind of information you can provide. Cheers,
Hi @Patrixia - thanks for the comment and glad you liked the video. You do not need a Chinese SIM Card to use AliPay, connect your card before you come and you can pay with AliPay offline generally, the payment will then come through for you when you get back onto an Internet connection.
That said, I would advise getting a SIM card from the airport when you land. It makes your life much easier when getting around and you can get them pretty cheap.
Mine keeps saying my account is frozen by the bank of Shanghai
Probably because it's been inactive for a while. When you make a transaction again it should unfreeze it. Hope that helps.
That's a fantastic video. Thanks a lot. I will get Alipay downloaded then
Super, really happy you enjoyed it Andi
i know how you said there is "no exchange fee" but are there hidden costs such as only exchanging for a 4.5 instead of a 4.7?
Not to our knowledge @Jinjin , just link your card, deposit your money and you are in. We have linked cards in our office here and checked our foreign statements... no problems
Can we transfer money from alipay to my foreign bank account?
At present we don't believe you can, you can link a foreign card but you cannot withdraw to it.
Can my chinese send me money using alipay to my thai bank account?
Can my chinese friend send me money using his alipay to my thai bank account?
Hello, please can i take out money from the tour pass, back into my bank account ?
Hi El do - if your bank card is linked you should be able to withdraw but don't worry, after 90 days of inactivity the money will be returned to your bank card automatically anyway :)
@@LTLChinese what of i use multiple cards for one account...can that also work, if i use multiple cards, how will alipay know which of the cards to credit
@@eldo3828 You can select the card you want to withdraw to. You are given the option of all connected cards as you withdraw from Tourpass.
Please tell me how can I bring my money form china to India (online)??
Hi Saurabh, this really depends where your money is and where you want it to go. China to India is a little vague. If you have a Chinese bank account you would need to contact them and ask for a way of withdrawing all your money if that's what you wish to do.
What can I do when there is someone who has opened an Alipay with my bank card details??? These people are sending money to themselves using money from my Chinese bank card. How do I stop this??
You should contact Alipay immediately Buleigh.
@@LTLChinese I did. Apparently my money is being stolen by people in Nigeria and I'm in China that time 😭. It's really terrible what they're doing to me
Hope you get things sorted Buleigh
Go to the bank and Change your card dear
Can someone confirm how does the refund work for unspent balance? Do they refund that back to your credit card? What do they by "back to your bank account"?
That I am not sure, we've tried to spend all our money rather than leave anything in there. 2000RMB isn't a huge amount so you shouldn't have too much left either way but perhaps plan your deposits around what you think you'll spend.
If you do have leftover, we'd also be interested to hear how it goes. Maybe we can run an experiment here also
We just discovered the funds are returned back to you after 90 days of inactivity, so nothing to worry about :)
After sending money to my friends and merchants, Alipay has "suspended" my account, I don't know why, it's asking me to call the customer service at 95188 to restore account functions. But the phone number doesn't work. Any suggestions?
Hey Big A - hmm this looks like something we've not come across before. As an educated guess perhaps you went over a limit of money to send out, and they blocked it temporarily. In Alipay there is a section in ME called CUSTOMER CENTRE, they have a "Live Chat" service called CUSTOMER SERVICE at the bottom right of the screen. I'd say this is your best bet.
I've tried to link my visa card number for verifying the my account but they keep rejecting it.. i can't use the money!! 😭
Do you have another card you could try and link?
@@LTLChinese unfortunately no!
Perhaps try and contact the support within the App and see what they say
Expeditetools,com helped me financially .They sent me a transfer of $29,000 just yesterday .
I face an error or bug like (ALIN42288) when I pay for the visa fee or other payment from Americans websites.
So what does it mean and how I resolve it?
Hi Tasawar, the best thing to do here is contact Alipay and send them the error code. I imagine they will be able to give you the diagnostics you need :)
We have to pay fee or there is NO FEE?
No fee!
@@LTLChinese Starting 01/03/2020, Bank of Shanghai collects 5% service fee. My USA-issued Visa has no foreign transaction fee. Can anyone confirm this fee is recently collected when adding money to this TourPass prepaid card?
Thank you very much 🙏Excelente video ! Very helpful video for who is planning to have business trip to China.
Thank you!
What happen to the leftover money in tour pass?
Hi John, good question. I doesn't look like you can send the money back to your account. I would find a friend to send the money to and ask for cash ¥¥¥ ... Have you been able to get money into your AliPay account?
I don’t live in China. I visited many times last few years. I have WeChat pay but since I don’t have China registered phone number I can’t accept fund and also I cannot spent my money from my wallet. Thank you
The minimum amount Tour Pass users would have to top up is 100 yuan, with the balance amount limited to 2,000 yuan. Any remaining funds left at the end of the 90 days will be refunded. So if I understand it correctly it will refund the money after 90 days if you have any left in the tour pass.
@@TheMrPsssst You are correct! We just discovered the same thing, 90 days refund.
@@TheMrPsssst thats acutally pretty insane. ty
Sorry what kind of currency is kuai? I know about ReMiBi and yoan.
Hi Lilian, "kuài" is colloquial for RMB. It's quite commonly used in China. Apologies for the confusion. Did you find the rest of the video helpful?
@@LTLChinese Thank you! Very useful! Please tell me if I can with this pre payed bank account to buy products from taobao, tmall and 1688?
@@KyokushinCahul Yes you can indeed, another great perk of having this set up Lilian!
@@LTLChinese Hello, please I already registered with my foreign passport and MasterCard. I want to open a Chinese bank account to lift the limit of 2000 Rmb. Will there be clash of info as regards to local bank account and foreign bank card?
@@ahmypeace No there will not. You can have a bank account here, and a tourpass which is linked to your foreign card. Therefore, no clash!
It says i've made too many attempts and i should try again later. Lol it's my 1st day signing up 🤦♂️
Ouch :( can be painful sometimes
In fact, it is illegal to refuse RMB in China. But this boundary is difficult to define. For example, if some unmanned supermarkets or vending machines do not accept RMB payments, this "may" be held legally responsible.
But it is certain that if a taxi driver refuses to accept RMB, his behavior is absolutely illegal.
Hi Cliff, you are absolutely correct, cash should always be accepted, but the simple fact is it isn't. Legal or not, you won't be able to pay in some places with it! Madness, but the way of the world in 2020!
I notice that some of Alipay (支付寶）feature and service is heavy restricted and is not open to foreigner Alipay Account . To able to use some of Alipay feature Services . You have to bind China national ID to your Alipay account.
我注意到某些支付寶功能和服務受到嚴格的限制，並且不對外國人的支付寶帳戶開放。要使用某些支付寶功能服務，您必須將中國國家身份證綁定到您的支付寶帳戶。
Hi Frank, that shouldn't be the case. To use it's functions (the majority for sure) you just need to have a card linked. Alipay is the same, there isn't a Chinese Alipay and a foreigner Alipay... you can change the language, but the functions should be the same
My alipay account has been banned and I was asked to open the ban a bank card for the country of China 🇨🇳 and I don't have it Please help me to get it and unblock my account
You'll need to contact Alipay to help with that Yacine.
Very good video
Thanks Daniel, glad you liked it!
Remember the crazy nightmare, trying to log into AliPay, even with a legit bank account in Beijing? 哈哈😄！This is great news!！
Tough times they were eh Catherine! Much easier now, thank goodness!
Thanks to everyone that posted *@Darkearlsimmos* on *telegram* he get me cc with high balance is real you should go check him out
The app needs a passport number as well
Oh really? We've not had experience of that before.
After I uploaded my master card details on tourpass, I got scammed, someone made online transaction with a reference of "chinagpay" And "mahitodesign" And they too 5000 CNY from my master card 😭😭😭
Hi Risuna, that's crazy we've never heard of anything like this happen on Tourpass before. Have you contacted support?
Well, my visa card failed.
:( annoying
I can pay my suppliers on Pinduo but can't pay suppler on Wechat, I'm getting an error (ALIN42288) it's really stressing me out,how can I resolve it.
Hi Priya, unfortunately individual problems like this are difficult for us to advise. You'd be much better contacting the support channels, and asking for help there. All the best
with this method, can I have a friend from china transfer me money?
I'm not sure if this will work, I think it's designed for tourists coming to China to use internally here. You can still transfer your friend money, and receive it, if you both have Alipay or WeChat though
I don’t think so my friend from China is trying to send me money from Alipay and I received it but it won’t let me add bank card account from US
@@tusib4261 after you receive it, its in the alipay balance right? and you are able to spend it or send it to other?
Jon C. It will be in your Alipay balance and you can spend it but you can’t transfer to your bank if you live in the US. The only way you can transfer it is if you have Swapsy. A guy from RUclips help me out. I can send you the link so you can see how. You need credit on Swapsy to send money to your bank. Depends how much you are trying to send. It’s usually like $3-9 fee .. but if you have enough credits is free. It’s better than paying $18 to transfer money ... I’ve done it many times before.
Jon C. I think you can send the money to others if they have Alipay account but not to your PayPal or your bank.
can i apply for tour pass without VISA?
YES! You can use tour pass without a Chinese visa.
5% flat Charges to Recharge ALIPAY WALLET
Are you sure about that Aditya's Tech Villa?
@@LTLChinese yes .... Conversion Fee flat 5%
Anyone try in China before? Can leave a comment?
IT WORKS :) - we have many students who have used it with no problem
"I can't even remember the last time I used an ATM machine in China"... A few seconds earlier in the video... "This week Alipay announced it can be used by foreigners" Whaaat?! This makes no sense.
As expats in China, we never use cash machines. This news is more relevant to tourists coming to China. Our students being a prime example. We released this video for their benefit, not ours :)
max teacher my mom used alipay
Hahah both our mums use it now!
Really don’t understand y they don’t accept visa or master card?
They do KL. These are two of the most widely used cards in the world, both have no problems connecting. In the video, this was a Visa card
Wow I really reckon they did this because of Facebook wanting to launch Libra ♎️ the careless cash game just got real!!!
Cashless has been a real thing in China for a while now but opening up to foreign tourists is a big step we believe
But need Chinese phone number for active!
That would probably help
To much talk
Sorry it didn't float your boat Root, just trying to give as much detail as possible! 😁