Fishbone Diagram EXPLAINED - Root Cause Analysis Techniques
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- Опубликовано: 27 янв 2025
- The Fishbone Diagram for Root Cause Analysis (RCA) is one of the most essential methods of problem-solving and process improvement. In this tutorial, I'll guide you through performing Root Cause Analysis using this powerful Diagram. A fishbone diagram is also known as the Cause-and-effect diagram and the Ishikawa diagram. Business Analysts often use this diagram as an essential input to a comprehensive business case.
Check out the Business Case Tutorial here: • Business Case Example ...
The first segment explains the foundational principles of Fishbone Diagrams, breaking down the main components of the diagram including the problem, cause categories (major causes), and sub-causes, which includes the discussion of primary causes, secondary causes, and tertiary causes. One aspect of the fishbone diagram that is often a point of contention is deciding the appropriate cause categories. Some common categories include the 8 Ms, which includes Manpower, Machines, Materials, Methods, Management, Measurement, Maintenance, and Mother Nature. There are also the 8 Ps, which involve Product, Place, People, Process, Promotion, Productivity, Price, and Physical Evidence. There there is the 4 Ss, which include Surroundings, Suppliers, Systems, and Skills.
In this video, I also include a detailed fishbone diagram example to illustrate how to use the tool to navigate through the root cause analysis process with root cause analysis techniques such as five whys and brainstorming. Whether you're aiming to refine your RCA capabilities or seeking to elevate your problem-solving, this video is your one-stop destination for practical insights and actionable strategies.
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#fishbonegiagram #RootCauseAnalysis #BusinessAnalyst #ProblemSolving #CauseAndEffectdiagram #ishikawadiagram #ProcessImprovement #BusinessAnalysis
In this video we will learn about What is a Fishbone Diagram (Ishikawa Diagram)?, not How to create cause-and-effect diagrams, but not The Classic & Reverse Fishbone Diagram | A Whiteboard Training Video, and Fishbone diagrams (Ishikawa diagrams) explained in 2 minutes, but not Fishbone Diagram Explained with Example, or How to Make a Fishbone Diagram (Ishikawa Diagram) - Root Cause Analysis, or Fishbone (Cause & Effect or Ishikawa Diagram), and 5 Why Tips and Tricks from practical experience. Nor will it Cause and Effect Diagram Training Video (aka Fishbone Diagram & Ishikawa Diagram), or Root Cause Analysis Course - 5 Whys and Fishbone Diagram, or What is Fishbone Diagram ?, or How to construct Fishbone or ISHIKAWA or Cause & Effect diagram ?, or The 7 Quality Control (QC) Tools Explained with an Example!, and Fishbone Diagram (Ishikawa): Explained with examples | 6M | 5P | 4S. But we will discuss How to Create Fishbone diagram in PowerPoint : (ISHIKAWA DIAGRAM), and Root Cause Analysis WITH (ACTUAL Example), and What is Root Cause Analysis (RCA)?, and Clarifying the '5 Whys' Problem-Solving Method, or How to Use the 5 Whys Method, or Cause Effect - Cause And Effect-Cause Effect Analysis-Cause And Effect Diagram-Cause & Effect-Cause.
The Fishbone Diagram is often a key input into a Project Business Case. Check out my business case tutorial here: ruclips.net/video/6di1FDCEfhM/видео.html
This is the only fishbone diagram tutorial that makes total sense to me. Now I feel like I can actually run a root cause analysis workshop! Thank you for all the effort you put into these videos 🙏🏼
You're most welcome! I'm glad I was able to present the information in a way that makes sense. I hope the info serves you well.
@@thebadocIt has. I ran my first fishbone diagram workshop and I can't believe I was confident enough to actually facilitate the session. You have no idea the impact your content has had on my career. You are such a blessing. Thank you once again.
This Fishbone Diagram tutorial is really insightful! The examples made it easy to understand how to identify and categorize root causes. Great job!
Thanks for the feedback! I'm glad you found the content to be insightful.
The explanation of the cause categories was super helpful. Thank you so much for this.
You're very welcome! Yes, that's an area if the diagram that often requires further explanation.
Wow, this breakdown of the fishbone diagram is super detailed! It's great to see how it can be tailored to different industries with the 8Ms, 8Ps, or 4Ss. The example about the admissions office made it really clear how digging deeper into sub-causes can lead to actionable solutions. Thanks for making root cause analysis less daunting!
You are welcome! I think the fishbone diagram is a very versatile and effective problem-solving tool for business analysis and project management. I hope this tutorial helps you pinpoint the root cause for your next business problem.
Many thanks to this good explanation together with the examples.
You are welcome! Glad the content resonated with you.
Thank you so much! Now I fully understand the fishbone and how to use this technique. Thank you so much! it so easy to understand, well explained and incredibly informative. Thank you! More success. Amazing!
You are very welcome and thank you for the kind words! Yes, the Fishbone diagram can seem very daunting as it has many layers, so I'm glad I was able to present the information to you in a consumable way! All the best to you!
Thank you for explaining it so deeply.
You are very welcome! The fishbone diagram technique can be pretty tricky to get right so it requires thoughtful explanation and consideration. Thank you for watching!
Best video there is on the fish bone diagram. Thanks.
Excellent! Thank you so much for that feedback and for watching! I hope the information is helpful to you!
This was quite helpful. Thank you
You are very welcome. Glad it was helpful!
Absolutely amazing explanation 🎉. It is so clear and concise. Very much appreciated ❤❤❤. Thank you 👏.
You are so welcome! And thank you for that amazing feedback! It's really motivating to know that my efforts are resonating with the audience. I hope the info serves you well.
The information and purpose of this diagram was so helpful. I would like to use it in a presentation on Thursday. I am a student subscriber of your BA program. Do you have an editable diagram available for use?
Glad it was helpful and thanks for being a subscriber! The example I used in the presentation was created with Lucid chart. I hope that helps!
This is very well structured. Thank you so much for the way you presented this. I do have a questions, are the approaches used to identify the subcauses and prioritizing required or can you choose your own methods?
Thank you. I'm glad you enjoyed the content. As for your question, the approaches that I used are the general approaches according to six sigma, however, there are a number of ways you can generate the causes as as well as determining the priorities. It really depends on the team involved and the level of expertise with certain techniques. Other techniques might be clustering, process mapping, or SWOT.
This explanation of root cause analysis is really insightful! The way the five whys method is applied to drill down to the underlying issues is super practical. I'm curious though when you identify multiple root causes, how do you prioritize which ones to address first? And how often do you revisit and reassess these causes during a project? Thanks!
You're welcome! When identifying multiple root causes for a problem, it's essential to prioritize them effectively to ensure the most significant issues are addressed first. Some strategies for this might be an impact assessment, cost-benefit analysis, or a dependency analysis. I hope that answers your question.
Can it be used for sports and team building ? And if yes then how ? Could u plz share some examples ? 🙏🏻
Yes, the fishbone diagram can be effectively used in sports and team-building contexts. In sports, the diagram can be used to dissect performance challenges, such as frequent losses, lack of teamwork, or skill gaps. For team building, it helps to explore factors that hinder collaboration, communication, or morale. By categorizing potential causes into areas like skills, resources, environment, and processes, teams can identify actionable areas for improvement
For example, a sports team experiencing frequent losses could use a fishbone diagram to explore causes under categories like training, strategy, equipment, and mental preparation. They might find that inconsistent training schedules and unclear game plans contribute to poor performance. Similarly, in a team-building context, a department struggling with collaboration might create a diagram with categories like leadership, communication tools, workload, and team dynamics. This might reveal issues such as unclear leadership roles or insufficient communication channels, providing a clear path to solutions. By using a structured approach to problem-solving, the fishbone diagram encourages teams to collaborate, think critically, and take ownership of their challenges. I hope that helps!
@thebadoc thanks you so much for explaining 🙏🏻
🇮🇳🙏🏻🕉️🙏🏻🇮🇳
Where can I learn more about this for a paper? I need to cite references 😢.
Oh my. Start with The Certified Six Sigma Green Belt Handbook. It talks about Fishbone Digram and Root Cause Analysis pretty in depth.
@@thebadoc Thank you so much
Nice one thanks
You're welcome and thanks for watching! I hope the information serves you well!
Bro the HRs asked me if I know what this is in my first BA interview. I said no
Awww man! Well....next time you will be able to give them a stellar overview of this technique. Thanks for watching!
It appears that solving business difficulties has just gotten a lot more fishy! At least we're catching the underlying problem rather than simply the symptoms. Sometimes the real issue isn't simply 'everything'-it's determining which part of everything went wrong!
Exactly! When you understand the root cause of an issue, it greatly increases the chances of eliminating it. Glad you picked up on the through the lesson!
Thank you for providing a thorough summary of the fishbone diagram. You described everything very clearly, from the root cause analysis to how to brainstorm causes with stakeholders. Using the 8 M's, 8 P's, or 4 S's as needed is a very useful strategy for adapting the analysis to unique sectors. I appreciate how extensive the procedures are, especially when you discuss finding secondary and tertiary causes for greater clarity. This will certainly come in handy for my future project. Thanks again!
Excellent! And you are very welcome. This technique is challenging to explain because there are a number of sub-techniques embedded within it, so I am glad you appreciate the amount of thoroughness in the video.
@@thebadoc Thanks, Dr. Michael!