Oddly, my wall connector failed in the same fusion too. I bought it Jan 2021. I've been having derating issues for years but just thought it was because it was hot in my Central Texas garage. Though after reading several forums and talking to Tesla support, it seems like it was derating in conditions it shouldn't have been derating in. Tesla warrantied it. I was using the "Wall Monitor" app and tracking the reported internal temperature and as soon as it reported a 200 degree PCB Temp, it would derate the charge session. Mine, a lot like yours, never felt hot to the touch and if it really was getting to 200 degrees inside, you'd think the case would feel hot... It's installed on 4 Awg wire and properly torqued to 50in/lbs. We've took a temp sensor to the wire and it's getting nowhere near hot enough to worry about.... Issue was obviously internal to the wall connector. Also, to add some info around the flashing green provisioning light on the wall connector. That light always come on after a power cycle regardless of if it's already been provisioned or not (or you can enable provisioning mode at any time by pressing and holding the button on the charge handle for several seconds). Once the provisioning settings are turned on, they stay on for 15 minutes. All the flashing light means is the built-in WiFi network is broadcasting and you can connect to it for provisioning. After 15 minutes, the light stops flashing, and the self-broadcasting WiFi network is turned off. The provisioning settings are also locked out at that point. In older firmware, you could still get to the settings via it's IP address on your WiFi network once the wall connector joined but that's been locked out in more recent versions. You can only modify its settings while it's in provisioning mode now and your connected to it's built-in WiFi network.
I'm curious if this is still an issue or not for you. I'm also curious what wire size you've used. I've heard those running 6awg have been running into heat issues. I've maxed mine out at 4awg, but haven't had a chance to properly put it through its paces.
Er had this problem. And the Tesla people forced it to start remotely every time we called them. It started smoking really bad. I’m gladly sending you a picture of it. They didn’t want to replace it. Not even after they almost burned our garage down . Lol
I've also had the red light flashing issue, but there was no way it was due to heat here in NY. It started happening in September, and the nights here are now fairly cool - the days of 98 degree F are over by this time of year. Moreover, I only charge at around 1 am, when it's frankly a bit chilly. I think this can often be a warranty issue. Don't assume it's overheating.
What is the Tesla tech support number you called? My Wall Connecter has failed altogether- solid red slight, was updated to the latest firmware 22.7.0, didn’t help so I need to get in touch with them
The same thing was happening to ours after it was installed. Turns out it was a simple fix as the electrician did not tighten the wire to the specific torque specifications. Now it is charging at 48v.
Even though it is rated for 48 amps you should throttle down the charging to 25-32 amps and only use 48 amp charging when fast charging is needed. This is mainly to reduce heat on the wires breakers and a plug if you use one. It's less stressful on the battery too. Feel the breaker after 3 hours and you will know what I mean by heat when using 48 amp charging.
Mine is working good until this afternoon. It still has green light but when i connect it to my car it turns solid blue and the charge doesnt start! It says cv_a027 error code . And when i look at the wallmonitor app it says vehicle handle is over heated! Like 127 celcius. What should i do
having a similar problem but no red light no error just stopped charging I replaced the wall charger for a new unit and it keeps happening, Charge it with a 240 outlet and 110, and still happening to both of my cars not sure if is a temperature problem since lived in South Florida and is the middle of the summer right now.
@@allthingsTesla im living with the issue right now let me know if you find any solution sometimes when the car is in a low state of charge it doesn't stop until it reach 60 - 70%
@@allthingsTesla found my problem turns out a 3RD party app that i was using was the problem some how it tries to connect to my car every 10 -20 minutes stopping my charge reseting the password resolved my issue so far
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Oddly, my wall connector failed in the same fusion too. I bought it Jan 2021. I've been having derating issues for years but just thought it was because it was hot in my Central Texas garage. Though after reading several forums and talking to Tesla support, it seems like it was derating in conditions it shouldn't have been derating in. Tesla warrantied it. I was using the "Wall Monitor" app and tracking the reported internal temperature and as soon as it reported a 200 degree PCB Temp, it would derate the charge session. Mine, a lot like yours, never felt hot to the touch and if it really was getting to 200 degrees inside, you'd think the case would feel hot... It's installed on 4 Awg wire and properly torqued to 50in/lbs. We've took a temp sensor to the wire and it's getting nowhere near hot enough to worry about.... Issue was obviously internal to the wall connector.
Also, to add some info around the flashing green provisioning light on the wall connector. That light always come on after a power cycle regardless of if it's already been provisioned or not (or you can enable provisioning mode at any time by pressing and holding the button on the charge handle for several seconds). Once the provisioning settings are turned on, they stay on for 15 minutes. All the flashing light means is the built-in WiFi network is broadcasting and you can connect to it for provisioning. After 15 minutes, the light stops flashing, and the self-broadcasting WiFi network is turned off. The provisioning settings are also locked out at that point. In older firmware, you could still get to the settings via it's IP address on your WiFi network once the wall connector joined but that's been locked out in more recent versions. You can only modify its settings while it's in provisioning mode now and your connected to it's built-in WiFi network.
Thanks for a great video, I have had mine for about a year in the past 3 months I have been experiencing the same exact issues you had
2:18 hi ant, you got up that pretty quick :)
I'm curious if this is still an issue or not for you. I'm also curious what wire size you've used. I've heard those running 6awg have been running into heat issues. I've maxed mine out at 4awg, but haven't had a chance to properly put it through its paces.
Er had this problem. And the Tesla people forced it to start remotely every time we called them. It started smoking really bad.
I’m gladly sending you a picture of it.
They didn’t want to replace it. Not even after they almost burned our garage down . Lol
Im here from Wham Baam Tesla Cam
Same
Me too
me to
Same
I've also had the red light flashing issue, but there was no way it was due to heat here in NY. It started happening in September, and the nights here are now fairly cool - the days of 98 degree F are over by this time of year. Moreover, I only charge at around 1 am, when it's frankly a bit chilly. I think this can often be a warranty issue. Don't assume it's overheating.
So this blue indicator is scheduled charge? Nothing wrong with it? How to change is so it will continue to charge??
Bruh I'm your 510th sub
Did you go with the #6 or #4 gauge wire?
What is the Tesla tech support number you called? My Wall Connecter has failed altogether- solid red slight, was updated to the latest firmware 22.7.0, didn’t help so I need to get in touch with them
The same thing was happening to ours after it was installed. Turns out it was a simple fix as the electrician did not tighten the wire to the specific torque specifications. Now it is charging at 48v.
I’m your 658 subscriber
Even though it is rated for 48 amps you should throttle down the charging to 25-32 amps and only use 48 amp charging when fast charging is needed. This is mainly to reduce heat on the wires breakers and a plug if you use one. It's less stressful on the battery too. Feel the breaker after 3 hours and you will know what I mean by heat when using 48 amp charging.
I agree with you. 32a charging is a good sweet spot for charging and battery stress.
Good tip, thank you.
I was your 700th sub :D
Thank you! Welcome!
@@allthingsTesla i hope you get 1k subs
Mine is working good until this afternoon. It still has green light but when i connect it to my car it turns solid blue and the charge doesnt start! It says cv_a027 error code . And when i look at the wallmonitor app it says vehicle handle is over heated! Like 127 celcius. What should i do
How is it wired? 6 gauge or 4 gauge?
Hello everyone, new to Tesla. Just got the same charger. Question, is it normal for the cable to get hot?
Same question 🙋🏻♂️
Yea it is
Mine gets hot starting from the handle, down the wire, into the unit, etc…like HOT to the touch but no malfunction lights on the unit. Is that normal?
Mine is doing the same thing. I got it in June of 2020 and it is likely one of the bad batch.
I am here from wham baam tesale cam
Thanks so much for the video, it made me realize that mine is malfunctioning too. I called Tesla yesterday and they are sending me a replacement
I bought it in 6/2021 and my charger having the same problem too . Calling them now
Tesla sent u a free new unit? If so what did you do or say to them? As far as when they ask u whom install them or if u did?
I’m having trouble with my wall connector. It charges for a while and then it stops and doesn’t alert me and the connector stays on the blue color.
Stop messing with your shirt
having a similar problem but no red light no error just stopped charging I replaced the wall charger for a new unit and it keeps happening, Charge it with a 240 outlet and 110, and still happening to both of my cars not sure if is a temperature problem since lived in South Florida and is the middle of the summer right now.
We are having to call them again too, same problem.....
@@allthingsTesla im living with the issue right now let me know if you find any solution sometimes when the car is in a low state of charge it doesn't stop until it reach 60 - 70%
@@allthingsTesla found my problem turns out a 3RD party app that i was using was the problem some how it tries to connect to my car every 10 -20 minutes stopping my charge reseting the password resolved my issue so far
me to
Why reduce it when it gets hot let it stay hot keep it a 48amps even though its hot
Second
third
xd