I was WRONG! The Tesla Gen 3 Charger is the WORST!

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  • Опубликовано: 11 июн 2024
  • I was WRONG! The Tesla Gen 3 Charger is the WORST!
    A few years ago I raved about how good the Tesla Gen 3 Wall Charger was. However, as time has gone on and many other options are now on the market. I feel pretty confident in saying that this is now one of the worst. Despite looking the part, with its futuristic looks this charger actually lives pretty far in the past. With no active pen fault built in, and the most annoying useless WIFI! Telsa is still leading the game with electric vehicles but what on earth is going on with their chargers...
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    ⏱️Timestamps
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    04:05 Fatal Mistake
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Комментарии • 588

  • @artisanelectrics
    @artisanelectrics  4 месяца назад

    Get a quote for your EV charger install here: forms.openquote.net/company/artisanelectrics

  • @artisanelectrics
    @artisanelectrics  Год назад +1

    Todays Video Sponsor:
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    • @tombruton
      @tombruton Год назад +1

      You need to go onto their home router and separate the 2.4 and 5ghz network then connect the 2.4 and it will work. All this smart stuff is a bit tricky because most sparkies don’t have the knowledge to set it up but most IT people don’t have the knowledge to install and those that do can’t do it meeting regs unless they get the council to inspect

    • @ZachGrady
      @ZachGrady Год назад

      Is hardwired ethernet not an option?

    • @vladvoinea2118
      @vladvoinea2118 Год назад

      @@ZachGrady not on TWC Gen3, but that would be my preferred connection type indeed

  • @artisanelectrics
    @artisanelectrics  Год назад

    Use my referral link to purchase a Tesla product and get free credits you can redeem for awards like Supercharging miles, merchandise and accessories. www.tesla.com/en_gb/referral/andrew24855

  • @Birdfeeder795
    @Birdfeeder795 Год назад +22

    Had a TWC Gen3 installed a few months ago. Paired the unit myself in 10 minutes and haven’t had a problem since. Quality bit of kit.

  • @alessandro6075
    @alessandro6075 Год назад +25

    Great video. "IT specialist" here. I think the problem you probably have with connecting the unit to WiFi is just poor signal strength. This is probably why the problem you're experiencing is "intermittent" and why you couldn't replicate the problem whilst recording. It will largely be situational depending on the location of the wireless access point you're trying to connect the charging point to. The Tesla wall charger also only supports 2.4GHz frequencies so wireless networks which broadcast the same network name (SSID) on both 2.4 and 5GHz frequencies "may" have issues connecting if the access point tries to prioritise the 5GHz bands. If that's the case, you can disable 5GHz temporarily on the access point / router to pair the wall charger and then turn the 5GHz radio back on after, however this requires a little IT know how. I think the mistake Tesla made was to only provide an option for WiFi connectivity to connect the unit to the internet as supposed to providing an RJ45 ethernet connection. Yes it's an extra cable, however you're running a cable for power anyway so why not provide the option. The decision to not include this in their unit was probably one of cost I suspect... however on a £450 unit, an extra £10-£20 is insignificant. Hopefully Tesla include this in their next revision. Great video guys, big fan.

    • @oystergaming6507
      @oystergaming6507 Год назад +1

      It is simple

    • @superderv
      @superderv Год назад

      they fit loads of brands... I'm guessing others connect easier and if you are by the charger its easy to see wifi by just looking at your phone and if that connects and the charger unit doesn't then its not signal strength.

    • @ChristianFrench1
      @ChristianFrench1 Год назад +1

      Access Points or wireless routers only prioritise 5Ghz over 2.4GHz if the client supports both. It’s prioritised on a per client basis, not a global basis. I’m sorry to say that it is not relevant here as the Tesla unit only supports 2.4GHz which means it wont even see the 5GHz band so it certainly wont try and connect to it.

    • @mhvdm
      @mhvdm 6 месяцев назад

      "IT Specialist" here. Just to fly in and say that the charger sucks. I've places the router right next to the charger (within 0.4m) and it still disconnects from the wifi and takes at least 20 minutes to connect via the Tesla App. Resetting the charger is impossible because I can't remove the charger from my app myself and reconnecting it whenever it disconnects is a huge pain.
      Also, it doesn't charge. Will be requesting a refund from Tesla.

    • @greghudson9717
      @greghudson9717 Месяц назад

      @@mhvdm Have you tried a mesh network instead ?

  • @jmmo20
    @jmmo20 Год назад +31

    Fun fact. You guys installed my gen 3 charger and it works wonderfully with my wifi network. No issues whatsoever. It was the blue tesla unit and you guys have a video of it :-)

    • @michaelholliday100
      @michaelholliday100 Год назад +2

      I have install many of the Tesla Gen3 Wall Connector and have had zero issues with connectivity of the Gen3 Wall Connectors.

    • @artisanelectrics
      @artisanelectrics  Год назад +5

      That is a very good looking charger!

    • @jmmo20
      @jmmo20 Год назад

      @@artisanelectrics and finally got the matching car!!!

    • @MINIDISK111111
      @MINIDISK111111 Год назад +3

      @@michaelholliday100 yeah but things working well makes for shit youtube views

    • @justmeEnglandUK
      @justmeEnglandUK Год назад +2

      Why not use ethernet cable . It's not difficult to put a socket on the thing

  • @craigiedema1707
    @craigiedema1707 Год назад +68

    Tip - many IoT devices are 2.4Ghz, including the Tesla Gen 3. To have a happy experience turn off the 5Ghz network, do your pairing, and then turn the 5Ghz back on - if they are separate don't try using the 5Ghz network.

    • @ciaranflynn6291
      @ciaranflynn6291 Год назад +9

      2.4ghz is perfect for most and I wouldn't want that to change. Typically they don't need a lot of throughput and benefit better from the extra distance the signal travels on 2.4ghz

    • @welshdave5263
      @welshdave5263 Год назад +1

      I had to do this a few weeks ago when connecting a WiFi smart plug, total pain heading to silence the 5Ghz to complete the pairing, then remembering to put it back.

    • @owenstaples1228
      @owenstaples1228 Год назад +8

      @@welshdave5263 just split your 5ghz and 2.4ghz channels and then only connect things to the one that is better for that device

    • @mark123655
      @mark123655 Год назад +1

      And also the Tesla Gen3 (like many other IoT devices) also won't work with WPA3.
      Need to have a network, or sub-network on WPA3

    • @bruinv3738
      @bruinv3738 Год назад +3

      This. 2.4 GHz, 802.11b/g/n

  • @anyolirons
    @anyolirons Год назад +29

    Really enjoyed this one 😂
    Jordan’s noise/laugh when the drill hits bullseye. The noise when the rake hits Reuben’s head. The slating of the customers new pride and joy. What’s not to like?!

  • @stevejagger8602
    @stevejagger8602 Год назад +53

    If you want to coil cables so that they don’t twist the cores internally you need to ‘figure of 8’ the cable. This means that you reverse the direction of each alternate turn as you coil the cable. Then when you pull the cable away from where it is coiled it will always come away straight and not twist the internal cores. When people coil up a cable around their hand and elbow it guarantees a damaging twist to the internal cores because each turn reinforces the twist of the previous turn.

    • @jocramkrispy305
      @jocramkrispy305 Год назад

      I coil in an 8 around my hand and elbow

    • @superderv
      @superderv Год назад +1

      When doing record engineering cables have a memory, any forcing will damage the core so we always use loose coils basically the way they were originally packaged so forcing a figure of 8 I'd say also isn't ideal. Studios have cables that are used and stowed numerous time and last decades.

  • @xtonys
    @xtonys Год назад +2

    is it possible to run a cat5 cable, possibly using data over power adaptors? Do any other of the chargers have wired data connection? expecting a customer to have a wifi extender is a bit much. if chargers are wifi only, how many have 5GHz, so less likely to get interference than 2.4GHz

  • @kalindimov9724
    @kalindimov9724 Год назад

    Hi, has it got a CT clamp to monitor the house consumption and ramp down the car charging if it exeeds the maximum rating? Can it be installed on a 60A main fuse? Thanks.

  • @pigsoverlondon
    @pigsoverlondon Год назад

    Love this video, very informative and I like the way you coach your apprentice by testing him with knowledge questions during the installation! Where my switchbox is located is on the opposite side of house to my garage where tesla wall connector is to be installed. Just like you mentioned in the video, I thought the installation should be quite easy until my electrician told me it is gonna take a solid 4 -5 hours to do the wire routing properly.

  • @RichardGallant
    @RichardGallant Год назад +2

    I have two of these and both connected. What I learned with both of them is you connect to the WiFi and wait for it to connect. Both connected and updated on their own after about 30 minutes.

  • @pofrani
    @pofrani 5 месяцев назад

    Thanks for the video - which area in the UK do you operate in?

  • @gavinus_aquinus5103
    @gavinus_aquinus5103 2 месяца назад

    Really like this series/vids - so useful - thanks for posting. Qs . . . do you need an RCD at both ends of a run of SWA, if at all? High integrity circuit and Tesla wall charger having in-built RCD? No built-in PEN protection though. . . like the Easee One which presumably could be wired off any (non-RCD protected) 40A MCB?

  • @m.s.8112
    @m.s.8112 Год назад +9

    It's not about the wrapped cable's untidy look only, the cable sheathing itself will begin to look shabby within quite a short time due to scraping against the rough bricks every time winding and unwinding it.

  • @Mark-bd2yz
    @Mark-bd2yz Год назад

    As you like the button to open the charge flap could the Tesla tethered cable be wired into other brands of chargers and still work/Open sesame

  • @antoniogoncalves705
    @antoniogoncalves705 Год назад +4

    Normally devices for IoT have cheaper wifi chips since they don't have lot of traffic which normally don't support high density networks so that could be the issue. Another issue would be mixing 5Ghz with 2.4Ghz since most cheaper wifi chips only support 2.4Ghz and when you do a internet connection if you don't ask the router for the correct connection it might get messy fast and delay the connection. For my network since I do a lot of IoT I have a different wifi network called IoT which is a low density 2.4Ghz network with legacy support. I have a ubiquiti network setup so I have everything supported in my home but for most common households having different wifis or network setups might not be possible so it might cause some problems for some connections.

  • @AdrianChapmanlaw
    @AdrianChapmanlaw Год назад +3

    Tech stuff, we have the same issue in the cctv/intruder alarm security industry, the old school guys are great at running cables but really struggle with the modern connectivity, apps etc.

  • @markeaton6734
    @markeaton6734 Год назад +5

    I got the gen 3 mostly based on your original video and have had 0 issues with it. I do have it on a 2.5g only wifi network which fixes the issue of connecting it.

  • @DaniloBanjac-yu2mk
    @DaniloBanjac-yu2mk Год назад

    Which cable did you use for the wall connector? The five-core 2.5 mm armoured cable? Thanks for the answer.

  • @rowedav
    @rowedav Год назад +2

    I was all set for a Tesla charger but when researched learned there was a loads of extra stuff that was required. My installer has recommended the Wallbox Pulsar Max - any thoughts on this charger from you guys at Artisan?

    • @artisanelectrics
      @artisanelectrics  Год назад

      We have never tried the wall box so can’t connect I’m afraid

  • @raymyhill2
    @raymyhill2 Год назад

    Did you check the polarity of ruebens plug top connections before you plugged in the charger?.

  • @jontownsend8090
    @jontownsend8090 Год назад +2

    I used the Garo PEN fault detection system last year on a hot tub installation. When the hot tub company delivered and commissioned the hot tub, they had never come across this before.
    Great content as always.

  • @jooproos6559
    @jooproos6559 Год назад

    Please correct me when i am wrong,but isnt it cheap to do it like this,because there is no KwH meter in that box??Or am i wrong because i am a dutch electrician.Have i mist it about the meter?

  • @singhsikander11
    @singhsikander11 Год назад

    Hi are electricians allowed to pull main fuse for the meter.
    Thanks

  • @philipsmith0752
    @philipsmith0752 Год назад

    is it beater to mount the unit on the wall , then take it off the wall before you drill the hole for the cable then your not expediently going to damage the case.

  • @24680fabian
    @24680fabian Год назад +1

    I've noticed two earth/cpc conductors being wired in the top of the contactor. This must be the armored earth and the fly lead going to the armoring. They looked liked two different sizes? 4mm for the armored and 2.5 for the fly lead. Are you allowed to use different sizes on the same screw terminal for that specific contactor ?

    • @craigbutler6243
      @craigbutler6243 Год назад

      The tesla unit has inbuilt dc leakage. The megger mft 1742+ which is the tester they are using does an auto dc leakage test, worryingly its the bit when Jordan says he didn't know the mft did it

  • @Patrick_Gray
    @Patrick_Gray Год назад +1

    Was looking for what voltage and amperage a Tesla charged at. I was an electrician in the USA and looking for how the chargers are wired. Hopefully we won't need all the equipment you show to hook up chargers. Have seen many home chargers that hook up to a 240V 30 amp or 50 amp receptacle with a plug.

  • @barrypritchard2306
    @barrypritchard2306 Год назад

    Hello I was just wondering why don't you use a small Bit of plastic pipe over the drill bit when you are drilling walls.

  • @danieltwyman8048
    @danieltwyman8048 Год назад +1

    Will there be any selectivity issues now there is a Type A RCBO installed upstream from the type B Tesla RCD?

    • @deang5622
      @deang5622 Год назад

      There might be. It depends where the fault occurs. If the fault occurs downstream from the RCD in the EV charger, then either the RCD in the charger or the RCBO in the CU is going to trip, but you don't know which one.
      The user will be protected against electrocution but the question is what circuit and loads in the house are going to be powered down when the RCBO in the CU trips.

  • @Dries007BE
    @Dries007BE Год назад +9

    I've had similar experiences with embedded/smart devices and WiFi networks. If your WiFi is dual band (5 & 2.4 GHz), try disabling the 5GHz when doing the pairing. I have no idea why but sometimes that helps.

    • @henryeadie7972
      @henryeadie7972 Год назад +3

      5GHz doesn't penetrate walls as well as 2.4GHz so the range is often less, this is probably why

    • @Dries007BE
      @Dries007BE Год назад +2

      @@henryeadie7972 Most of these embedded devices don't have 5GHz radios, so they wouldn't try to to connect to that signal, but somehow it seems they effect each other.

    • @michaelholliday100
      @michaelholliday100 Год назад +1

      @@henryeadie7972 Here is an example, a car pulls beside you with the Subwoofers cranked, thump, thump thump, but you hear no vocals. It is difficult to isolate or stop Bass from going through structure, trees, buildings etc. So, in an open field 5.0 GHz will travel much further than 900 MHz or even 2.4 GHz. The higher the frequency the larger the bandwidth, the more data that can be carried in a given period of time. That is why a 900 MHz Router may be able to service and entire home and with a 5.0 GHz Router you may need a Mesh Router with 2 Remotes to cover the same area adequately.

    • @craigiedema1707
      @craigiedema1707 Год назад +2

      @@Dries007BE Usually what happens is the device you are using to pair IoT device is on the 5 Ghz network and passes that to the the Iot device, which of course it can't use so doesn't pair. Lifx Globes are classic example of this.

  • @phillipgwynne6580
    @phillipgwynne6580 Год назад +1

    Pairing devices wether through WiFi or Bluetooth always seems to have bad moments now and then, sometimes when I start my car up, the stereo pairs up straight away with my portable MP3 player, other times Pressing play and pause a few times will get the stereo to see it. Other times have to go through settings and select ‘connect via Bluetooth’. But was wondering if the customer had a decent router and also if it has positioned in an ideal place. A lot of home owners like to put them on a low tv cabinet to the side or on the floor almost hidden out the way, and just taking off the floor and putting it on tv cabinet next to tv can mean you can now receive WiFi in upstairs rooms. How often do you get customers that either buy their own chargers, or even consumer units for you to install? Because I’d imagine most ev customers just ask for a ‘general quote’ to have a suitable charger installed. Or at least ask you, “what do you think about having this brand fitted?” A friend of mine who fits car audio, will refuse customers who want the cheap Android Auto headunits fitted, even if they’ve supplied it themselves, as he knows they’ll be back in a few months with problems or just unsatisfied with it.

  • @Runningman44
    @Runningman44 2 месяца назад

    I have a 6yr old Mennekes charger. Electrician moved it for me to a new home, but was super hesitant....talked about lack of 6mA protection for example. What's the deal here...is it safe, should a PEN fault dectector be enough to resolve v a new charger?

  • @phillipcottingham1489
    @phillipcottingham1489 Год назад

    I might be wrong but I didn't think we are allowed to install tethered anymore? Or is that just public type2?

  • @onewheelnut
    @onewheelnut Год назад

    hi great informative video as usual , one observation it might be because of parallax or could it be not straight on the wall - i'm sure its the former ;-)

  • @letsgoelectriclge1320
    @letsgoelectriclge1320 Год назад

    Jordan, are you not able to put a side cable holder on the left hand side of the charger and then put it in place on the right side. You can have the roller on the left side of the charger with the last bit going to the side female placement to the charger. Just a thought!!!

  • @mathman0101
    @mathman0101 Год назад +1

    We have a Burndy cable gauge tool here in the US it’s a cable measuring tool really useful. Get Reuben a set of calipers and just get him measuring. Just to get him familiar with cable sizes stranded and solid

  • @Bierkameel
    @Bierkameel Год назад

    31:00 Why are those boxed not connected and the cable on the bottom not clipped to the wall?

  • @oninbridders
    @oninbridders Год назад +3

    Have you got to the bottom of why the manufacturers are moving away from wired connections? and why can't the data run over the power line? My PC does

    • @greghudson9717
      @greghudson9717 Месяц назад

      The Australian Tesla wall charger installation instructions specifically stated NO POWER LINE NETWORKS. They had to install a new transmitter near the router, and a repeater in the garage. Once they got it all up and running, and then left, I ripped it all out and used my own mesh network. I tried to explain to the chinese workers, but they had a blank look on their faces.

  • @ariip
    @ariip Год назад

    I wrote on your first ver3 vs ver2 charger video. An electrician myself. I have installed versions 3s. There has never been a problem getting the wifi set up. The customer does it anyway. I just had a customer link up 2 of them sharing on one 60a circuit and he did it with not much trouble. Munro live did a overview and found the design to be very well executed.

  • @evolutionmonkey3146
    @evolutionmonkey3146 10 месяцев назад

    As an "IT Specialist" lol. You might have had issues with your WiFi in your office due to 2.4GHz vs 5GHz compatibility with the charger. Some prefer 5GHz over 2.4GHz however, the charger may not fully support 5GHz.
    Regarding the earth protection: With an external mounted charger like this, could one not just install an earth rod near the charger dedicated to the charger and not use the CPC from the main supply? Other than the car, what other extraneous metal could the customer touch when unplugging the car? Does that meet the regs?

  • @edc1569
    @edc1569 Год назад +1

    I think the older round podpoints are the best for making the cable not look awful

  • @mikeberg22se
    @mikeberg22se Год назад +1

    Regarding the extra ”kit” that you claimed is needed like the PEN faulr protection. Isn’t this due to the way you choose to connect this charger? Normally you would feed it of the main distribution from the house which already should have the PEN protection right? The Tesla WC has the inbuilt RCD, typ A + DC 6 mA protection specifically needed for this application (charging an EV). As the Tesla has built in planning for when you want to charge etc I would say it’s optimized price wise for what is needed together with a Tesla car. The Wi-Fi problem you had is due to weak Wi-Fi signal from the customer in this case…

  • @Leonidshishlov
    @Leonidshishlov Год назад

    Does this charger requires an earthing rod installation, or it has a builtin PEN protection?

  • @chucko31499
    @chucko31499 11 месяцев назад

    Do they offer a plug-in option vs wired option?

  • @marymadigan9707
    @marymadigan9707 Год назад

    Nice installation l really liked the way you had the cable first it looked so tidy lovely job guys 👏😎🇮🇪

  • @machcncsystems
    @machcncsystems Год назад +1

    Jordan in the spec sheet the Telsta Wall Connector is only 2.4ghz 802.11b/g/n. Some wifi combine the 2.4 and 5 ghz networks on the one SSID. This can confuse devices with only 2.4, Next time you have issues login to the router, not the rooter (I'm an Aussie). And select the setting to isolate the 2.4 and 5ghz, or uncombine them. Every router is different. Keep up the good work.

  • @darioampuy
    @darioampuy Год назад +1

    The problem with wifi is almost universally related to the router configuration... Signal not strong enough, signal strong but too noisy to be useful (both related to the distance between the router and the device), router configured in a non standard way, repeaters in the way, etc...

  • @electrickal1
    @electrickal1 Год назад +5

    That stuffing gland beneath the Permali box is begging to be the source of trouble. When the first heavy rain comes in that direction it will run down that wall and into the PEN loss detector box and probably cause a fire. You should have used a 25mm adaptor and a piece of 25mm conduit glued in to create a watertight seal.

    • @sailingoctopus1
      @sailingoctopus1 Год назад

      'first heavy rain', 'probably cause a fire'. Talk about overstating the risk. The chances are you could have it that way for a million years without causing a fire.

    • @electrickal1
      @electrickal1 Год назад +1

      @@sailingoctopus1 I'm an electrician with 40 years in the industry, I didn't take the time to write that because it's a hypothetical chance. It WILL happen!

  • @MegaSkengman
    @MegaSkengman 7 месяцев назад

    What is your average charge to install a Tesla wall connector this way?

  • @doctorgadgetix4887
    @doctorgadgetix4887 Год назад

    My car is one meter away from the charger... I would actually like to have a short cable instead... would look way better! But Tesla doesnt offer that anymore :(
    Would it be able to shorten it?

  • @Mutichili
    @Mutichili Год назад

    Why do you need the extra box installation??? The 3 gen. version has RCD

  • @buixote
    @buixote Год назад +2

    Agreed; if they're going to put that much effort in to a snazzy design, having a mess of cable detracts... It's sort of like the fact that Dyson doesn't understand that auto-retracting cords are one of the biggest/best developments in vacuums in the last 20 years! You've got a super snazzy vacuum, but you're stuck manually winding cable around two hooks. I guess the designers @ Dyson don't actually do that much "hoovering". ;-)
    Mayybe you put the retracting cable into the car!!!

  • @ianclare5721
    @ianclare5721 Год назад

    Looking at a new EV lease car and the lease includes a home charging point. There are two options, the Ohme charger or a PodPoint charger, unsure which to go for. Any thoughts on these chargers?

    • @Tom-2221
      @Tom-2221 Год назад

      Can't speak for Ohme but we have a PodPoint and find it very good. App has good functionality with cost tracking etc and scheduling. Seems to be well built too and the installer did a great job of keeping it neat.

  • @Paul_Holmes
    @Paul_Holmes Год назад +2

    Btw Jordan, I checked with my DNO and they said they are OK for me to have a mini CU in the meter box. It's gonna save the sparky a whole lot of work trying to get to the CU 😄

  • @andrewuk8363
    @andrewuk8363 Год назад +4

    You might find it's an issue between 2.4ghz and 5ghz connecting problems. I split my WiFi so I can choose which one I need to connect to as some amazon sticks don't work well on 5ghz WiFi so I wonder if this is the problem artisan?

    • @ryanjones5217
      @ryanjones5217 Год назад

      Oh god I’ve gone crosseyed

    • @JellePeters
      @JellePeters Год назад +1

      Pretty sure that is it. Hey had trouble in the office, probably in range of the 5ghz. They did it outside here, brick walls block most of the 5ghz so it would have defaulted to 2.4 which made the installation painless. High chance if they tried id near the wifi accesspoint it would have given trouble too

    • @chrisw4578
      @chrisw4578 Год назад +1

      The Tesla wall connector presently only does 2.4 GHz

  • @johanncover1988
    @johanncover1988 Год назад

    I had a similar experience with an emporia unit not connecting to my nest WiFi. I had to connect the unit to my phone via hot spot WiFi, update the emporia firmware once it got internet access. After that it was able to connect to the Nest WiFi as normal

  • @digital-experiance2390
    @digital-experiance2390 Год назад +1

    You should get the freq right 2,4 vs. 5 is the key to your problem... Just a heads up. I have installed about 50isch of those and never a prob with the wifi...

  • @alexfodor8066
    @alexfodor8066 Год назад +2

    Your WIFI commissioning problem, if you are mounting the Charge Point outside, may actually be the windows on the house. If the house has newer windows and they have Low-E coating on them you will likely have an issue. The Low-E coating can inhibit WIFI signals. I experienced this on my house. I was having trouble with my WIFI in the backyard, finally I actually added an additional access point and mounted it on a little shelf in the window of my workshop, on the inside! Still had shitty WIFI, as soon as I opened the window and moved the access point outside the window, boom, fabulous WIFI. Ended up getting an outdoor access point and installing it on the side of the garage.

  • @kylebradburn3235
    @kylebradburn3235 8 месяцев назад

    I've had loads of issues at home connecting smart devices to things at home as they run on a 2.4ghz frequency. Where the WiFi router broadcasts both 2.4 and 5ghz, if my phone is required to setup the device then it will default to 5ghz frequency. To get around this you need to access the router and disable 5ghz while setting up your devices.

  • @effervescence5664
    @effervescence5664 Год назад +2

    We often have issues connecting chargers via wifi, much prefer hardwired but many have gotten rid of the hardwired possibility such as the Anderson. It is definitely a shame as many customers have called about their cars not charging in the last few days as the lightning storms have played havoc with peoples wifi.

    • @michaelholliday100
      @michaelholliday100 Год назад

      Sounds as if the need battery backups for their routers and whole house surge protectors...

    • @greghudson9717
      @greghudson9717 Месяц назад

      @@michaelholliday100 A Tesla powerwall will solve all those problems, and keep all your lights & TV running. (I have one)

  • @FokkoDriesprong
    @FokkoDriesprong Год назад +24

    I believe that everything that's fixed, should just have a wired connection. Very happy with my wired SMA charger over here :)

    • @JoshuaBurgess
      @JoshuaBurgess Год назад +1

      SMA makes very solid hardware, we install their solar inverters.

    • @herrtomas6729
      @herrtomas6729 Год назад +10

      Wired is always best. Full duplex communications for a start.

    • @FokkoDriesprong
      @FokkoDriesprong Год назад

      @@JoshuaBurgess I have their inverter as well, and it communicates with the charger to maximize the use of solar for the car. Very pleased with the system so far 👍

    • @stephensaines7100
      @stephensaines7100 Год назад

      Very much so! It isn't just 'old-school' to think that, but in terms of performance (with only a few exceptions, bandwidth can suffer if 'line impedance' isn't carefully matched) wired is the most trouble free, secure and highest performing way to do things.

  • @HYUKLDER1
    @HYUKLDER1 Год назад +1

    Is it possible to hard wire chargers for Wi-Fi direct to the router with ethernet cable?

  • @tonyclark5854
    @tonyclark5854 Год назад

    Why not install the “chargers” inside the garage ? With a safe cable route to the car ?

  • @cuebj
    @cuebj Год назад

    Very good video both content and well made - volume, clarity of speech, camera positions, pace, and personalities of the individuals on film

  • @Paul_Holmes
    @Paul_Holmes Год назад

    Great video. Ruben, why not make a little card with the max resistance values to carry around? :D

  • @dhudz04
    @dhudz04 Год назад

    The WiFi connectivity for the Gen3 is only available also after it is turned on (from off state). After a few minutes, around 5-10 mins, it switches off its hotspot network

  • @TrendyStone
    @TrendyStone Год назад

    In the US you just go from the breaker panel to the wall connector. Is this an EU / UK code thing?

  • @J0nny61
    @J0nny61 Год назад

    Does anyone know why they use 25mm² tails when the device is only rated at 7.4kW 32A?

  • @greghudson9717
    @greghudson9717 Месяц назад

    Before I had my Tesla wall charger V2 installed, I installed a mesh network node in the garage, right next to the wall charger and another node in my bedroom above the garage (the garage node is too far away, and has too many walls to go through to get to the router so... The router node talks to the bedroom node, then the signal goes through the floor to the garage node. I have 6 nodes in total spread around the house level. Never had a problem EVER. Maybe Mr Artisan you might like to install a mesh network as well as the wall charger at very site - they work brilliantly. The Gateway, Powerwall and Inverter can all use it as well as your phone.

  • @OraEtLabora0
    @OraEtLabora0 Год назад

    13:49 [voice of] Tomo Nagy: 'gloves, boss!' 🤣😂🤣😂🤣😂

  • @sparkyUK
    @sparkyUK Год назад +1

    Try a HyperVolt. So many people complaining about their wifi connectivity. It barely works.

  • @BoxLink316
    @BoxLink316 Год назад

    Tesla manual said no rcd protection required on the 3rd gen
    Built in aprently, is this true

  • @Aepek
    @Aepek Год назад

    I’d offer clients the charger cable accessories for all ev chargers for wall mount: cable holder, charging end holder-separate from built in one if wanna use, cable holder w/ auto coil/tether and so on. Not only can you sell some accessories, but in some cases give them a better UX & looks as well, just as fyi as know companies that do this, and the accessories can be relatively inexpensive when bought en mass
    Great looking work, and always fun to see you out in field w/ tools, and enjoy Rueben as he’s so funny; stepping on a rake 😂

    • @michaelholliday100
      @michaelholliday100 Год назад

      Way to much current for Auto Coilers - Evidently you are not an electrician. With the amount of current that any brand of Wall Connectors draws you would have a very dangerous heat issues. Wires need air to cool, by wrapping multiple the wire against itself will cause so much heat build up that you will exceed the temperature rating of the wire, that will cause higher resistance which intern will cause higher heat and you could end up with a fire or damaged connection points... In the US wire can be found with one of three temperature ratings, 60 degrees Celsius (140 degrees Fahrenheit), 75 degrees Celsius (167 degrees Fahrenheit) and 90 degrees Celsius (194 degrees Fahrenheit). It is not hard to exceed 60 degrees Celsius with Cable placed in an attic of a garage or house. In a small enclosure like a wire winder it would get exceedingly hot.

  • @jamsb
    @jamsb Год назад +1

    Depending on how its configured some US wifi devices won't operate on channels above 11 (Different countires limit use of higher channels). Forcing the Wifi router onto a lower channel can solve this.
    Wouldn't expect tesla to have this issue as surely they must adjust it to the local country/region.
    But I have deff encountered this before when using wifi enabled devices from the USA in the UK. Particularly when people have forced their wifi onto one of these higher channels to avoid interference with neighbouring wifi routers/hotspots. Would link to the wikipedia page of compatability but not sure I can post links here?

    • @jamsb
      @jamsb Год назад

      I posted a comment below with a link to a tesla forum confirming the above, but it was deleted due to an external link. Seems they disable some of the 2.4GHz channels eg. 12+ as these are disallowed in the USA. Odd they don't tailor this to the EU market!

  • @simongreenidge6454
    @simongreenidge6454 Год назад

    I wonder; in North America do electricians install a PEN fault detector when fitting the Tesla charge point?

  • @brendandonegan2150
    @brendandonegan2150 Год назад

    I loved your original Gen3 review. It endorsed the decision that I had made. I even asked if you could install it or recommend- in London). Lizzie Y was first plugged in mid July 2022. The Gen3 has done its job perfectly until until a couple of weeks ago. Could you possibly take a moment to give me a possible diagnosis before I call in an electrician.
    So, I plugged in as usual and noticed that the charge rate was only 14 Amps. I stopped it charging, upped to 24Amps on the app and restarted. It jumped back to 14 Amps for a while and stopped altogether. It has not charged since. The T on the port turns to Red when I try. I have some power to the wall point because the green light is on. Lizzie Y charges fine from the Granny via 13Amp socket and also from the Tesla SC. I have never used a non Tesla supercharger.
    Again, I would really appreciate your opinion. Thank you.

  • @digital-experiance2390
    @digital-experiance2390 Год назад

    You can buy a little bluetooth button for the tesla charing port to open with other chargers. Always a nicht feature with my wall connector...

  • @kaihendry
    @kaihendry 11 месяцев назад

    What EV charger do you recommend? Still the Hypervault?

  • @matthewstevens7486
    @matthewstevens7486 Год назад +1

    why doesn't Ruben use the piece of paper on the back of the plugs which gives you the required measurements for the conductors?

  • @tonydejoseph
    @tonydejoseph 4 месяца назад

    The issue with connecting at first is that you might not have the signal strength to maintain the connection once it's in location, I used a very old Wi-Fi repeater that I had kicking around and it connected to that no problem, I get what you mean though, a lot of installation points are outside homes or in garages through layers of drywall and cement

  • @andymrkipling
    @andymrkipling Год назад +1

    Ruben is the boy. Having your apprenticeship broadcast to thousands of people, takes balls. Good lad.

  • @000Ping
    @000Ping Год назад +1

    It quite possibly wouldn't connect to your office wifi during the training because your office wifi AP is only on 5Ghz, a lot of smart devices generally only use 2.4Ghz. I may be wrong but that sounds like the probable issue you experienced.

  • @ozone7
    @ozone7 4 месяца назад

    is there anything you can do while controlling the wall connector with the app, that you could not already do in the car or the car's app? If not: why bother with the wifi on the wall connector...

  • @cuebj
    @cuebj Год назад

    Not essential, but, asking as DiYer, wouldn't you use ferrules with flexible wires?

  • @michaelstokes4497
    @michaelstokes4497 Год назад

    How about a small plastic box underneath where the cable loop is stored and just the connector end and tail exits into the wall charger.

  • @eugeniustheodidactus8890
    @eugeniustheodidactus8890 Год назад

    I bought a 24" x 24" lockbox into which my electrician installed the Tesla Wall EVSE at the driveway. So, the EVSE is never seen by anyone and the box looks great. I don't have wifi at my house, so I didn't try to connect to the EVSE, and my electrician told me that these units "self commission" so no need to fuss with wifi at all. ( USA ). Also, I have been told that the GEN3 units have never been sent OTAs. My takeaway is: no need to let wifi ruin your day, mate.

  • @stranglx
    @stranglx Год назад

    What is that PEN fault kit you used there?

  • @skamithi
    @skamithi 8 месяцев назад

    I agree. I spent one hr getting wifi to work after the installation. Told electrician im a network computer tech so i should be okay to figure that piece out. I wonder if their 2.4ghz receiver is crap. The doc has a weird requirement saying you should disable mac filtering on your wifi access point. Found that weird as they specified the mac address clearly on their docs.

  • @johnn3374
    @johnn3374 Год назад

    If they have an issue with pairing up possibly from distance to the router then connect to the customers router and then create a mobile hotspot with the same details and place that in the middle of the router and the charge point.

  • @EEAEE8
    @EEAEE8 Год назад

    Anyone know where I can get the meter key he was using ??

  • @psansom
    @psansom Год назад +1

    Some of us remember buying electrical items and being reminded to buy a plug with it.

  • @Ian-xq4rt
    @Ian-xq4rt 2 месяца назад

    Great video. I had a Hypervolt 3 Pro installed (more expensive), as it's a larger unit the cabling (10m) I feel looks much better and the lights add a little touch to it too. This little Tesla charger didn't excite me (but I don't have a Tesla car either as they don't excite me lol).
    I do like your channel, whilst not an electrician, I would rate myself a 10 out of 10 in wiring a plug however 😂
    Always find electrical systems exciting (maybe from my electronic engineering background) and quite comfortable with it personally. Now just need to go and install my garage consumer unit (metal of course, I did see a recent episode of yours on PV installs and a plastic consumer unit in the loft by someone else, that was a surprise to see).
    Finally, always try to hardwire networks if possible, again, my Hypervolt is hardwired, wireless I feel is for mobile devices only, if a device is static, try and hardwire it, always the better option.

  • @electricsandotherstuff5258
    @electricsandotherstuff5258 Год назад +3

    Yes figure of “8” the cable to avoid damage over time. This will also avoid EMF in other instances where flex is not fully unwound.
    Probably better to have some kind of separate bracket next to the charger to allow figure of “8” and make the charger look uncluttered. Agree about mastic to stop water running into the charger board but would have installed a bush and coupler.
    Good job though lads.

    • @mfx1
      @mfx1 Год назад +2

      Fig 8 will make ZERO difference to "EMF". If you have conductors next to each other carrying equal and opposite currents (such as Live and Neutral for example) their magnetic fields will cancel out so no inductance. The fig 8 myth came from coiled cables becoming hot and people believing that to be due to inductance, IT ISN'T it's simply down to resistive heating and inability of heat to escape, Fig 8 creates more air gaps and a larger surface area for heat to escape.

    • @electricsandotherstuff5258
      @electricsandotherstuff5258 Год назад +1

      @@mfx1 When you think about it, that makes sense about the inductance Martin, so I have to agree with you annoyingly. In my defence, hanging by my finger tips, maybe the figure of 8 would help with resistive load heat build up, because it’s 2 coils effectively, and also reversing the could will lessen the internal damage to twisted cores. Humble pie has been eaten. (Going to test it though)

  • @garywynder
    @garywynder Год назад +1

    Tip: For armoured cable I use a Monument pipe-cutter (with a Stainless steel cutting-wheel). That works GREAT for scoring SWA (once you've got the knack). Even on 20mm (dia) 3-core armoured cables, it does a great job and is so much better than struggling around with a junior hacksaw. (I'm a JIB Gold card electrician by the way).

    • @ariip
      @ariip Год назад

      Of course they have the rotary cutters. They have been around for decades. What electrician would even consider using a hacksaw let alone many do it yourselfers?

  • @heladas90
    @heladas90 Год назад

    Does the gen 3 not have load management?

  • @Xanthopteryx
    @Xanthopteryx Год назад

    My robot vacuum cleaner:
    Unpack.
    Turn on.
    Download the app.
    Start app.
    Register account.
    Add device.
    Robot pops up, choose it.
    Enter network details.
    Ready to go.
    Stupidly simple. I thought i had done something wrong since it just... worked.

  • @garryholmberg6502
    @garryholmberg6502 5 месяцев назад

    Just had a wall connector installed yesterday in the States and the wall connector would not pair. We do have 5Ghz steering, and the same SSID or wifi name is used for 2.4 and 5Ghz. Luckily, I do have a separate SSID for 2.4 Ghz only, for so called (IoT) internet-of-things-type devices. Thankfully that worked:)! But the electrician did say things like he has to use his phone for the initial setup at most places because the customer's phone typically doesn't work. But even though we tried first with his phone and then mine neither could get the Wall Connector to connect to my main wifi. But since the pairing with my wifi did not affect my ability to used the wall connector to charge my car I told the electrician he was good to go, that I would sort out the wifi. After he left I tried several things on my main wifi network like narrowing the channel width and turning off some of the more advanced features that improves roaming with your smartphone or laptop. I had thought it was best to have the wall connector on the same wifi as my phone as I wasn't sure how the wall connector would react if I had it on a different wifi network than my phone. But eventually I just said, well let me try my IoT wifi and that worked. I then checked if I could see my wall connector in my telsa app and I could. So I went back to my main wifi settings and put everything back the way it was. I have had similar problems with other IoT devices like smart light bulbs, so I don't think this is just a wall connector issue. I think these IoT devices need better wifi chip sets and radios. And the 2.4 Ghz wifi radio spectrum is the most congested so that doesn't help. But 2.4 does typcially have the longest reach signal-wise compared to 5Ghz.

  • @bradleyrupska4988
    @bradleyrupska4988 8 месяцев назад

    Thank you so much. I am actually going to finally install my wall connector tomorrow. I will temporarily power up my wal connector first before installing it. I am a electrician too