The Dos and Don'ts of Workplace Conflict |
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- Опубликовано: 6 фев 2025
- It's a segment I call "Dos and Don'ts!" This week: Workplace conflict. A list of six things to avoid (and six must-haves) to navigate conflict smoothly at work.
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This video was created by Galen Emanuele for the #culturedrop. 5 minute leadership and team culture content delivered to your inbox every Tuesday morning. Check out the rest of our content and subscribe (it's free): bit.ly/culture...
Through conference keynotes and (in-person or virtual) team workshops, Galen transforms how teams and leaders approach and establish culture, and the way people communicate and treat each other at work. He has an impressive portfolio of clients including Microsoft, Safeway/Albertsons, and NASA.
Galen’s captivating content teaches how to establish an intentional team culture of high-level engagement and performance, skyrocket leadership ability, skillfully give & receive feedback, and apply the improv concept of “Yes, And” to improve communication and EQ.
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#workplaceconflict #workplace #conflict #dosanddonts #eq #navigateconflict #conflictresolution
Great observations, certainly worth keeping close to this short list. De-escalation is critical to avoid a complete severing of ties. Build bridges, don't burn them. All bridges meet in the middle and rely on the stability of both ends to be called bridges.
Thanks Gary!
For me with my life experiences, I thought this was just common sense, but I'm starting to realize not everyone understands this. So thank you!!!
I am learning that I project my capacities and values onto others. It can be very dangerous! Common sense is *not* common, it is individualized to each person. Very strange, how everyone has their own world.
I’ll be honest the best way is just to avoid/ heavily restrict conversations and check them when they get snarky at you.
Yep they leave you alone after that
@LoriAnderson-u2s And if they leave you alone and you avoid them, you still hear that you are being "anti-social" among other things 🤦🏻♂️
Wow! That was an amazing summary. Thank you. I will be sharing your powerful message at my work. Spot on about continually learning. None of us are perfect at this and we need to "hold hands instead of pointing fingers" Not my quote but makes good sense.
I think this single episode could be made into a book. And then everyone in America could benefit from reading it. 😅
Yes, I agree, they could :)
I am literally going to make a worksheet for this to go along with this video. Thank you for summing everything up so well!
I love that, thank you and I'm glad you liked this one Emrie!
If this was useful, I highly recommend Marshall Rosenberg's "Non-violent Communication" it's usually findable online for free. 😊 The back of the book has a few lists and cheat sheets that are phenomenally useful!
Great tips! As someone dealing with some pretty serious workplace conflict, I am doing my best to implement these strategies. Wish me luck!
Good luck, it's a jungle out there!
What are you dealing with? Maybe I can help
@@ConflictGuy Primarily dealing with a toxic, micromanaging coworker who thinks she's my boss. She's very critical of everyone and talks about people, including me, behind their backs. Nothing is ever up to her "standards" even though her work is not really all that good. In fact, I'm pretty sure she fabricated her past experience to get the job and I've caught her in lies countless times. Fun stuff.
Report her to hr for harassment but make some sound recording first @@secohen73
Well done Galen! Great reminders and insight for EVERY communicator (read human☺) esp the end.
Awesome :) Glad you dig it, Laura!
Wow wow wow! what a perfect time for this, my family conflict is over the top right now and I want to be a healer, this will help, I have a family member who heard/listened to this 5 minutes ago! Thank you for what you do!
Hell yes, I love hearing this!
Excellent. Thank you.
Glad you dig it Rebekah:)
I’m gonna need my center ‘zen’ focus for this one! Great Dos and Don’ts….gonna need more coffee to focus on one for today and take it one piece at a time! Thanks for tor the 6!!🎉
Glad you dug this one:)
Amazing video. Gonna try this tomorrow with my supervisor who I felt was condescending to me on Friday night. Thank you!
Gentle suggestion (based on the video): You experienced feeling belittled. Frame in your experience :)
Let me know how it worked out
This video covers some familiar ground for me. I feel confident that Nonviolent Communication by Marshall Rosenberg offers a something of value to those looking for ways to resolve conflict and communicate without entrenching conflict. It is a well established and comprehensive approach of helping to put our attention and focus on needs and feelings rather than defensive or judgmental responses in order to connect to each other in a way that will more likely get everyone's needs met. It is both incredibly simple and easy to grasp and yet rich and substantial.
Great resource! Thanks for sharing:)
Ugh that true 😂. Don't let your behavior be bad.
🙌
Another great Culture Drop Galen! Whew! When I think of how many conflict conversations I've had in my life that have gone terribly wrong I KNOW that I am definitely a work in progress. Thanks for the great reminders. And now, back to practicing conflict conversations!
Awesome! Thanks, Dana! I love that feedback, I'm so glad you dig it :)
Thank you for this video i use this often when assigning group projects and i feel like it is really insightful for my students
Awesome, love to hear that!
Great video. Thank you so much
Thanks so much!
Somebody took body language and communication courses. It paid off.
Haha actually I just have my own weird brand of "use my hands too much when I talk." 😂
@ I noticed good speakers use there hands a lot. I thought maybe you learned that. I learned something from this video thank you.
Thank you sir
The video was so informative, the shirt was hard to overcome.
Love this video
Glad to hear it!
Much needed,
Great, thanks for this ,
Great information, thanks.
Thank you!
You're welcome! 🙌
Love your work
Thank you so much Joeye, I really appreciate hearing that:)
So so good! When are you going to write a book Galen??
Working on a couple, stay tuned... :)
I like your shirt.
Thanks! 😊
Good Points
Great video
Thanks Rosanne!
this is great
Thanks
Good video
Thanks! :)
#Gold
Thanks Bruce:)
An excellent podcast. 👏 However, I think you contradict yourself. Yes, you need to calm down first. No, you can't hide it when you're livid, furious, or enraged. "Hot anger" 🔥 must have cooled to "cold anger" to be able do this such as bitterness, contempt, disgust or disappointment. I think it's just semantics! 🤔
Contempt is poison
I messed up and got to defensive 😂😮
Why don't they teach this sort of thing at school? or college?
A tradução para português está completamente incorreta.
None of this works if you're dealing with workplace narcissists
Exactly
Or discrimination
Go to therapy. Facts!!!
It's so convenient to blame parents for all inadequacies and issues!
It’s not convenient, it’s usually true. If you’re a parent then you directly impact the way your children desk with their emotions and respond to stress. Fact.
Yeah because everyone developmental years are important. Science has backed that up. It makes you the person you are whether you like it or not.
@@kiyarundall6448 Biology has a lot to do with it too ... nature and nurture.
Blame and accountability are two different frameworks. It isn't about blame. When we become adults, our parents are typically not able to help us shed any of our hangups, because they are in response to how we were raised. They are not able to respond. Who is able to respond? The individual. It isn't a child's fault, what happens to them, but when we become adults, we are at that point the only person who is response-able; we take on responsibility for who we want to be and our reality. We can identify the root of an issue without shame and blame. It isn't about making the parents wrong; and that mindset prevents many parents from maintaining relationships with adult children who have put work into their recovery.
Terrible video did he learn conflict Management in elementary school we all moved past these basic skills in elementary school get to the real conflict Management situations
Does this work in the construction field?
Yes, I think these apply in any field or industry, really between any humans.
@@GalenEmanueleShiftYes well my journeyman calls me a dumb ass and called me a bitch the other day. I don’t think I can approach him in a respectful manner, I think he ruined that
@jeremyalcoser5742 that was mentioned in this video. He violated the rule of no labeling. Let them know it must stop or someone else will get involved.
@@Zyply00 lol 🤣 well during the past year it was everyday back and forth arguing. Nothing happened bc he’s 65 but I told him numerous times if he was younger I’d kick his 🫏 along time ago. And no this doesn’t work in construction. You have to assert dominance in construction🙃
@@XDIRTY_TAMALEX are u an apprentice lol