Worst Review We've Ever Done | 2017 Jeep Grand Cherokee Trailhawk Full Tour & Review
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- Опубликовано: 31 дек 2017
- The 2017 Jeep Grand Cherokee Trailhawk is Trail Rated®, so we took it on a 2,500km road trip to see how it performs on and off the road. Read our full review: goo.gl/WK2h68
Our spotlight is on this 2017 Jeep Grand Cherokee Trailhawk with the Trailhawk Luxury Group package. This full tour and review of Jeep's mid-size SUV goes over all the important features of this trim and package level, as well as specific topics like the Rear-Sense parking assist feature, Uconnect® infotainment system, and the ability to put a child's booster seat in the back.
The is the most comprehensive episode of TestDrive Spotlight we've produced, making sure we cover as much about this SUV as possible without missing any major elements of it. On top of our typical test drive of the vehicle where we talk about ride comfort, handing, performance, and overall feel of the vehicle, we also take this Jeep Grand Cherokee off-road on some of Québec's winter off-road trails.
TestDrive is proudly produced in Acton, Québec, Canada. 
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I own a 2017 Trailhawk. I drive this car for 6 months. I took it off road in the mud, sand as well as in a 2-3 feet of snow. What I heard and saw in this review is opposite of what I know about this car. Myself and my brother lease cars every 3 years, so I can compare this car to other cars that I drove (including my brother's cars). Off road capabilities are sooooo much better than in Highlander, Explorer, CX9, Outback and Pilot. I have no Idea which SUVs (not body on frame vehicles) are better off road than Trailhawk, the author of this review is talking about. My car has an adaptive cruise control. Not many comparable SUVs have that. The car that was reviewed does not have an adaptive cruise control. You can get it for an additional cost if you get tired without it. I drove my car 700 miles in one weekend, and was not tired at all driving it, and I'm 6'7". The acceleration in the 3.6L, V6 is standard. All the SUVs in this class have similar 0-60 (miles/h) acceleration. If I'm not mistaken, Grand Cherokee can do 0-60 (miles/h) is 7.0 or 7.1 sec. The reverse automatic stop (break assistance) is always forking for me. I live in a big city and park my car in tight spots. When sensors detect that I'm too close to the obstruction, car immediately stops. This function is not working when the computer detects that you are using a brake pedal. The suspension in this car is soooo much softer than in CX9, Explorer sport. My feeling that the suspension in Trailhawk is similar to Highlander (I had 2014 model). Regarding off road capabilities, I was off road in deep puddles with mud, not the little mud shown in this review, the puddles with mud were so deep that I lost my license plate. All my wheels were covered in water/mud, but Trailhawk did not stuck. I'm not an expert reviewer, just expressing my experience and opinion. I'm sure that there are many better and more accurate reviews on RUclips where you can see a better side of this car.
I certainly appreciate your feedback on this, but if everyone ends up publishing a review saying exactly the same thing, what's the point in other people reviewing cars. This is the way we found this car after 10 days and 3,000km of driving. Most press vehicles are given to journalists for 6-7 days and often limited to less than 1,000km. Also, most journalists will sugar coat or omit glaring issues in order to keep good relations with the auto manufacturers.
Either way, this is the way we found this vehicle. Others will have a different experience with it. If you own one and love it, then enjoy it. Don't worry about what we felt about it if you enjoy yours.
You do not need to drive a car for a long time to know its off road capabilities. Just for my records, which stock SUV (not body on frame) you mentioned in your review is better off road than the Trailhawk? Did you try this car with adaptive cruise control?
This vehicle we featured did not have adaptive cruise control.
I am an owner as well of the 2017 GC trailhawk, i love the car and the only issue i have is a smell that may be because of offroading, but that is it. Im just going to have jeep replace the cabin air filter.
MotoVibesTV Thank you for calling them out on not knowing what they are talking about.
I don't think this gent is a very good driver. I've driven mine on the road and the road manners are much better than he describes.
How was he stuck in the mud, when he was actually moving the whole time?
I bought one yesterday off the pavement and into the trails, the brake actuated traction system works perfectly. I had a tire 2ft off the ground and no slippage, had my dad drive through the same area to get a video and you can see how as soon as it's in the air it spins for a split second and then looses all power and shifts it to the other wheel on the ground, with worn out all terrains I was keeping up with a dodge power wagon with front and rear lockers and mickey thompsons. the power is excellent, plenty for offroading and great torque for overtaking cars. This review is in stark comparison to what I've done with mine. Sand mode works wonders, rock mode works great I never encountered any real mud though it was always hard packed dirt and water on top. But creepy crawling and everything else was amazing. Things that I wouldn't think a wrangler could do easily this will do without spinning a tire.
Off road worthiness is based on how you managed to get "stuck" in some mud. You're suppose to keep your momentum going without cutting the wheel. 2 airing down the tires is recommended. 3. Mudding isn't the only type of off-roading. 4. What vehicle in its class is more capable off-road? It has all terrain tires, sacrifices a small amount of road comfort for better off road ability.
I'm assuming you mean $60k Canadian dollars. Like a previous comment I got mine for $43k US dollars with the full luxury package. I think your review is kinda nit-picky. Maybe you child seat is too large or you need a full sized Suburban. I'm not a fan of the 4 Runner. It's boxy, stiff and the ride s horrible not too mention their Nav is probably the worst in the industry. I need a magnifying glass to read my buddy's map on his. As far as mud driving goes, you probably need a few lessons on how to offroad properly. Mud driving is all about momentum, not driving into a bog, stopping and turning the wheel every which way to get out. Any 4WD SUV would have issues doing that. The Trailhawk actually has much better articulation and 4WD system then the Wrangler. It's quite hard to mix 4WD with the ride comfort of a Range Rover while keeping the price down.
Yes, Canadian dollars. We’re in Canada, so any pricing we display and talk about will be in that currency.
seanflahockey yessssss your so right
seanflahockey 100% Correct, I've taken my 2017 Wk2 Trailhawk offroading and never got it stuck not even once, like you said might be the driver.
I usually rent GC 4x4 limited and they are great combination of ride handling and 4 wheel drive while being more road oriented than off road .
It is one of my favorite all around vehicles I have ever driven. Definitely buying one for my next car, unless the Bronco knocks my socks off.
The Bronco will be an interesting competitor in Jeep's domain. I've got yet another Grand Cherokee booked next week, it'll be the fourth we'll have featured after this, the 2019 SRT, and the 2020 Laredo.
Have a good new year. Thanks
Thanks, have a great new year too!
It's always good to have an honest review. However the seat buckle complaint you have alone shows the obvious bias you have for the vehicle. Pretty obvious that the buckle would have fit into place with just a little effort. Also UConnect is awesome so all those complaints seem pretty strange.
I don't get what you mean, by a little effort. The seat belt buckles are essentially built into the seat cushion making it impossible to move, and the car seat could only fit one way. I actually had to remove the seat and position it off-centre just to make the belt fit, which isn't ideal for any parent. The buckles themselves should be moveable from the cushions in order to accommodate different size car seats. Sure, most people might not have this issue, but I also guarantee most people don't bring their car seats on a test drive at a dealership to find out these kinds of issues before buying.
I had to stop watching when you got it “stuck”. Lmao. Absolutely ridiculous. Either you dislike Jeep to begin with or you’re a horrible driver. I’m guessing you dislike Jeep by your comments on the suspension being too stiff. The Grand Cherokee in general has one of the most comfortable rides of any midsize SUV and the Trailhawk has an air ride! So glad you were completely blasted in your comments. What an ass.....guys are taking this off road in Moab in mud(moab mud is very slick clay) and snow and you couldn’t drive through a mud puddle.
I mean, there’s a reason I renamed this the worst review I’ve done. I’m not proud of it, but I’m also not about to delete it just because it was bad and hide it. Check out the episode we did on the 2020 Laredo, or even the Showdown we did on the 2019 SRT.
PRN_TestDrive the title didn’t translate. My apologies. I read it as the “worst vehicle you had reviewed.” Much respect to you for not taking it down and suffering the roasting. I’ll check out the other two.
I appreciate that, thanks!
I watched y our "mud" scene, where apparently you keep pegging the steering wheel all the way left and right (you know that makes it worse, right?) because you're "stuck" (how did you get out??)....what qualifies you to give advice as to better 4wd vehicles at the end of your vid??
Agreed!
14:20
I have the 2014 GJ
The info screen bad.
When you play off the wire you once go to radio it will not play from the phone again.
Screen fuse jumps once a year.
U connect is really buggy.
I love my Jeep tho.
We have to give Chrysler serious credit for fixing a lot of the Uconnect issues with their 2018 models. We've driven 2 other Mopar products since filming this, both with the updated Uconnect 4 system and pretty much all of our technical issues have been solved.
I’m in the market for a used SUV and am considering a WK2 Trailhawk, which brought me here. For a glimpse of what these Jeeps are capable of I recommend a channel such as Prodigal Overland. They drove the heck out of these in Moab, so take this review with a big grain of salt. Some pretty silly complaints here. Wish me luck!
Try the Sport button on the dash!
We did try it out but I don't think we included any clips of it in the final video.
I'm curious if you researched the towing capacity of this vehicle prior to this video (at the 09:00 videomark)? The V6 Jeep Grand Cherokee is tow rated at 6200 lbs and the V8 Hemi is rated at 7400 lbs. That's far more than enough to tow a small ATV or a U-haul trailer. To be fair, I'm not sure how many kilograms the Grand Cherokees towing prowess translates into.
1,200lb difference is still a lot if you're thinking to do more than a trailer, as we mentioned. I wouldn't tow a large camper with the V6 but the smaller things are certainly going to be fine. You'll definitely want to look at the specifics of what you're towing though, whereas we're giving a general idea.
Very true but towing a trailer with a small 4-wheeler or U-Haul trailer shouldn't pose any problem at all for a V6 equipped Grand Cherokee.
J High That was him just being wrong again in his review. You are correct with the 6200 lbs.
It's strange that your review alone identifies ride quality, UConnect, and rear park assist as flaws when virtually all other reviewers identify ride quality and the UConnect infotainment system as some of the best in the industry. Park assist requires that the driver modulate the brake and throttle themselves. Your vehicle clearly stopped when it was moving into objects and is not advertised as a life saving system, simply one that stops before even more damage is done. The responsibility is still on the individual. It's also strange to recommend a Wrangler or 4Runner over this vehicle as they're very different vehicles that do very different things and are targeted at different audiences. Also, why did you stop in the mud? You don't go off road to stop in mud and turn around, you use momentum to continue through the mud. That was a poor decision and should not be used as a metric to judge the vehicle's capacities. Your opinions are certainly your own but they're clearly outliers when compared to numerous other professional and owner reviews.
Edit: I'll certainly agree that it is overpriced.
Also, when I saw ride comfort is best in the industry, I mean in it's class.
We're definitely going to have our own opinions about things, and we don't sugarcoat in order to appeal to the manufactures like a lot of other review outlets. This is how we found this Jeep after driving 3,000km and having it for over a week and a half. Your mileage will vary.
PRN_TestDrive learn to operate the vehicle please
I'm a Trailhawk owner and it survived worst mud tests than this video. Sometimes you have to learn HOW to drive in bad road conditions. Again I'm not 500lbs, either.
Neither am I, but at least I’m not an ass to other people.
That was beyond rude. Get a life and off the internet
@@SazzyKassi MYOB Why don't you check when all the comments were made ! That's right. TWO YEARS ago. The person reviewing this vehicle must be related to you.
@@mugwomper bummer that time hasn’t made you less of a miserable jerk
@@SazzyKassi Get a life away from the internet ! I'm sure you look to get a rise from anyone who will listen. Grow UP !!!
I’ve owned 5 Jeep Grand Cherokee’s and this is the most rugged of them, the Trailhawk. I do admit the tires are weak, one should change them out. But for an all around vehicle that is Rugged enough to handle any bumpy trail , one you can camp in, haul stuff, and still have some comforts this is the vehicle! In deep snow, use a different setting and raise the vehicle up. The active cruise control is the best, automatically adjusts to the changing traffic conditions. If one is seriously considering this vehicle look at more videos, this one will not depict the true vehicle. Albeit, you can buy a Wrangler or Rubicon etc, and spend way more $$ and have less room to haul stuff etc, and can’t sleep in it like a Grand Cherokee. Cheers Jeepster Fans! Here’s an example of the Trailhawk in Anza Borrego, CA, ruclips.net/video/aAO14ubz90w/видео.html
We've seen the Jeep enthusiasts are quite vocal when someone doesn't like one of their vehicles, we imagine a fully loaded non-SRT version is going to be a better experience overall. We drove the 2018 Dodge Challenger with the updated Uconnect system, since a lot of our dislike about this vehicle was centred around the technology, we were happy to see a lot of it has been improved with Uconnect 4.0. I'd say that we're looking forward to feature an updated Grand Cherokee to see if it can change our minds, but given the backlash from this video we don't plan on featuring any further vehicles from Jeep. Glad you took the time to comment, and enjoy yours!
Is this different model to the '18 models? Re nav: For the price that seemed so ridiculous that I checked Jeep's website for Canada, US and UK and all say it has UCONNECT NAV as standard.
The 2018 model has some changes, like Nav, Apple CarPlay, and Android Auto. They weren’t offered at this price point for the 2017 model though, which this one is.
so the 2018 modell get the 4th gen. uconnect
but i find strange that you consider harsh the ride quality because i read a review of this car with 20 inch summer tires and the confort was considered excellent.
Was it with the same Trailhawk package? We haven’t looked at the other trims, but the wheels with this package are Kevlar enhanced and designed more for off-road over conventional all-seasons. I think that might be why the ride was harsh. The last Grand Cherokee we drove was about 2 years ago, but would have been the base Laredo trim.
no, the 20" wheels was an optional for the limited package.
meanwhile the laredo package, with the 190hp detuned engine, cost 9k € less
Interesting. I’d pass on any trim on this SUV, I went through a little Chrysler phase a while ago but not again. Quality just isn’t on the list for this vehicle.
You don't slowly drive into the mud to test the offroad capability of pretty much any vehicle. I've driven mine in much worse conditions already and never had a problem at all.... unless you stop in a mud puddle and negate all your momentum. Even a wrangler runs the risk of getting stuck in that scenario.
Wow, kinda brutal review for a Jeep... better coverage of the baby seat than the 4x4.... sad...
It was a brutal vehicle, even if you skip over the ‘off-road’ segment.
Perpetual Radio Networks I am not tying to be degrading to you at all, I respect what you do; I’ve enjoyed other reviews you have done. I just don’t think your review was very strong on this vehicle and it’s really not anything to do with the vehicle itself at all... that is just your own personal opinion, not what makes it a good or bad review
Jeep 4x4 systems are very capable and generally regarded very highly as some of the best off-road, I’d love to take this one for a bit of off roading, but it’s a bit pricey, I agree!
don't complain too much about price because the MSRP in italy for the v6 trailhawk (the 3.0 v6 turbodiesel 250hp or called also ecodiesel by FCA, the only gasoline version available was the 6.4 v8 SRT) cost 71k € or 107k CAD, yep seriously...
the feature are similar but the adaptive cruise controll and the navigation system are standard meanwhile the remote starter is not available in europe due to pollution laws i guess.
android auto is not jet available on this uconnect 8.4 but is available on the uconnect mk4 (with much more powerfull computing hardware and better screen quality), the new uconnect was announced some months ago on cars like the dodge durango.
mud performance was quite bad because the tires are too slick for offroading and the massive vehicle weight dont help, a smaller and much more lighter offroad vehicle perform better in the mud.
Definitely some good points there. The SRT version here is definitely more affordable than over there, but the top Trackhawk is about $107k here. We’d certainly like to try out the newer Uconnect system as this one was very disappointing, though consistent with other 2014-2017 models we’ve driven.
the 6.4 v8 SRT MSRP is 91k € or 137k CAD lol
the trackhawk is not available in europe
Does it come standard with the panoramic sunroof?
I believe you need to go up to the Overland trim in order to get Jeep's CommandView panoramic sunroof for this vehicle.
PRN is incorrect once again. The pano sunroof is available with the luxury package option.
Also for deep mud, put it in 4 low!
I believe we did have it in that mode.
8:20 no sport mode. Meanwhile 2:59 SPORT mode button
Great video. Keep it up
Thanks! We’ve got a few more new cars lined up for January.
PRN_TestDrive this video was awful. You clearly do know how to operate the vehicle.
5:54 Wait, is that a Mazda cx5 with steel wheels? Do Canada base models have steelies, or are those just some winter wheels?
Those are our winter rims for the CX-5, yes.
A firm suspension is actually not ideal for offroad. thats troubling for those that actually take it offroad.
That was our biggest issue with this vehicle, the fact it's being marketed as some sort of off-road ready vehicle out of the box.
It’s actually not that firm.
lets see, its been up and down the rubicon trail, up and down hells revenge in Moab, and pretty much every damn badass trail there is in the US with spectacular results. this guy got it stuck in 1 inh deep mud. ok dude.
also your feet got sore? o no!!!! you want mama to wipe your tears for you? seriously the most beta comment i have heard all year.
The trailhawk most definitely has its flaws. but unfortunately you hit on the most irrelevant ones which were not even flaws for the most part.
My boy has a bug up his a** over the GC for some reason, he's hating on the 2nd best on/off road vehicle Jeep makes
That's setting the bar pretty low considering Jeep and Fisher Price are essentially competing for customers 🤣
I have one you have to activate it on the stereo settings 🤦♂️
Hey thanks for the honest video. Did Jeep let you borrow it?
They didn’t, and I don’t think they’ll be letting us after this review unfortunately, but we’re hopeful they will.
As a Jeep owner, this is the stupidest review I've ever seen. The air suspension is the opposite of hard, but much more compliant than competitors and known for being better off-road on this and other FCA vehicles. Sport mode IS available. NAV IS available. If you don't know anything about this vehicle and just watch this, you will not be getting anywhere near the truth of what this vehicle is like in real life.
Sure, Navigation is available, but it wasn't included on this package. I'm sorry you feel this review is stupid, but this is the way we found this vehicle. We don't sugarcoat our reviews, and we honestly hated this vehicle. But if you own one and love it, then don't get upset about what we think about it. Go out there and enjoy your Grand Cherokee because that's what's important to you, not what we think about it.
Sorry man, this review sucks. You clearly don't have exp driving off road. Hitting up a muddy farm patch on stock tires is just plan dumb. You need a better understanding before reviewing these cars
Emeka Ossai 👍🏻
and those tires are off road tires, they are standard on this trim, not just all-seasons, they’re pretty good actually. It’s a good suv and I like the trail hawk upgrades in other Jeep models, but on this GC it’s more of just a money grab... lol
We’re open to see what the next generation Grand Cherokee has to offer. We’ve certainly appreciated the updates with the infotainment Chrysler has done for 2018 model years, so there’s always room for us to have our opinions changed.
Your feet got sore and tired because it didn't have adaptive cruise control? Are you kidding me?
Yes, after 8 hours of driving this in twisty roads, requiring lots of speed changes due to slower traffic, I started to get seriously uncomfortable unlike any other mid-size SUV we've driven so far.
Hes big, thats y
Appreciate the honest review. Most reviewers focus on pros than cons and reviews like this really adds value to people in the market like myself. Below in one of the comments you said you wont be reviewing jeep vehicles in the future due to the backlash but i would suggest keep doing it. Really, there are so many sugar coated reviews out there that are basically the same. When someone buys a new car they would probably do a lot of research including watching many related youtube videos so people no need to worry that this one video will dictate someones buying decision. Can you do a review on a 2019 Acura RDX in Advance trim?
Thanks for the comment, we certainly appreciate that! Most of the negative comments here haven't watched any of our other episodes, but we've feature two 2018 Chrysler products so far and a lot of the complaints we had about the electronics in this Jeep have been fixed for 2018. We're certainly hoping we can get the 2019 RDX to feature, so far we're having some trouble getting Honda to give us anything else.
Your opinion is very skewed. This car is my daily driver and way way more capable than you make it out to be.
How can my opinion be skewed if it's my opinion? We went into this vehicle with an open mind, spent 3,000km driving it around, and absolutely hated it. If you take out the off-roading segment, we still found this to be an awfully expensive vehicle that really fell flat. We've said this to other commenters, because we're transparent in what we do here; we don't sugarcoat our reviews to make the manufacturers happy. We genuinely disliked this vehicle, especially compared with so many other mid-size SUVs that are on the market. Just because we do not like this vehicle, does not mean you should get upset because you do. If you own this vehicle and like it, then go out and enjoy it. Don't be bothered by what we think about this vehicle just because it's a different opinion than your own.
Stock tires aren't aggressive enough to go mudding.
We did mention that in the video, and we didn't decide to go mudding. We entered onto a trail and the vehicle got stuck instantly, turning the trail into a mud pit.
By "getting stuck" do you mean you had to have somebody tow you out? Or... you just had to maneuver around a bit to get out?
Possibly one of the worst reviews I’ve watched…. On anything.
K
I don't like your review. There are many things which I see in a different way. Off road capability is really great. I drove up to 2700 Meter altitute in to the Swiss alps and it worked great. By the way something funny: If you blame about the songs which change slowly.. The reason is, it change slowly because you use a CD. CDs are of course slowlier than USB ;)
No one used a CD on this car, it was through Bluetooth and USB. Check out the videos we've done on 2018 model year vehicles from Chrysler (Alfa Romeo excluded), the issues we had with Uconnect 3 have been resolved with Uconnect 4.
I got mine for 43k
If you paid $43k Canadian, then that’s a deal, but I assume you’re in the US hence the price.
Not a good review.
k
It looks too plastiky
We agree. We found the same with other trims in the Grand Cherokee lineup, especially for the price point. Felt very cheap inside.
PRN - Perpetual Radio Networks my x3 from’04 it doesn’t present like this. It doesn’t look so plastiky even if it’s from the same era👃 greetings from România.