5 Tempting No-No's When Cleaning (House Cleaners Listen Up)

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  • Опубликовано: 29 янв 2025

Комментарии • 129

  • @AskAngelaBrown
    @AskAngelaBrown  4 года назад +6

    Take a look at this playlist of similar videos we made on managing clients. More superb info.
    ruclips.net/p/PLh1fKdNH3piTYDd11mysj7uZGfXeuF165

  • @benjaminmwangangi8731
    @benjaminmwangangi8731 6 лет назад +40

    What we have to remember is that nobody KNOWS EVERYTHING. We must learn to listen to others and be ready to learn. Thanks Angela

  • @robertwilson7736
    @robertwilson7736 2 года назад +7

    Angela ive been cleaning hospitals and schools 20 years and i find your channel inlighting its true you never stop learning in the cleaning game xxx

    • @AskAngelaBrown
      @AskAngelaBrown  2 года назад +1

      Yes and it’s nice to continue learning new things. Congratulations on 20 years in the cleaning business. 😊

  • @roseschulze1647
    @roseschulze1647 3 года назад +22

    Angela, this is actual excellent advice for many occupations. 👏

    • @AskAngelaBrown
      @AskAngelaBrown  3 года назад +2

      Oh great. I'm so glad you found it. Thanks for joining me here and Happy Weekend! 🤗

    • @RoHeB-q1v
      @RoHeB-q1v 9 месяцев назад

      I am not a professional, I just like cleaning and becoming better at it. I love your vids because I learn a lot and always in a positive and empowering way.
      And you have a superb voice!

  • @LpoolDogLover
    @LpoolDogLover 2 года назад +8

    My #1 is be reliable. Every house cleaner I’ve had was not reliable. So I watched your videos and now my husband and I clean the house. We are older and retired so we do it over two days every week. And that saved money!

    • @AskAngelaBrown
      @AskAngelaBrown  2 года назад +3

      Thanks, Jean for bringing this up. It's amazing how a cleaning company can really set itself apart by being reliable. Who knew it was that simple? Congrats to you and your husband, it sounds like tag-teaming it over a couple of days is a great idea. I'm proud of you. 👏👏👏

  • @josephinechavez2450
    @josephinechavez2450 2 года назад +8

    Not sure if it's been mentioned but not being judgmental of someone's home is so important because you don't want to embarrass your customer and you also want them to like you. First impressions are everything. Even if you do a great job the client will not call you again or refer you if you made them feel bad. I've had a customer thank me for not being judgmental and it made both of us feel great. I've been working for her for years and she still occasionally thanks me!

    • @AskAngelaBrown
      @AskAngelaBrown  2 года назад +7

      I agree with you 100%. Here is the reason why - after the cleaning, the house cleaner goes home, but the homeowner still continues to live in the home left behind. They need to feel that their home is their safe space. If they feel condemned or shamed, it makes living there uncomfortable. Don't be the person that makes others feel uncomfortable about their home. Thank you for bringing up this very valuable lesson. 🙏

  • @liselottenilsen408
    @liselottenilsen408 4 года назад +12

    Lol, I expected a lot worse than this, like "don't use the same cloth in the bathroom as on the living room or kitchen. 😄
    I really liked the" work as if this were your last day at work". And shouldn't live our lives too, just like that. Wise words from a wise woman, thank you Angela!

    • @AskAngelaBrown
      @AskAngelaBrown  4 года назад +1

      Thanks for your kind words and for watching. :-)

  • @beccagolden3703
    @beccagolden3703 3 года назад +9

    Excellent advice. Most of this goes throughout the workplace, not just a cleaning business. Thank you for sharing!

    • @AskAngelaBrown
      @AskAngelaBrown  3 года назад +3

      Thanks for your kind words and for taking the time to write this comment, I appreciate it! 🤗

  • @KateK-yx3fq
    @KateK-yx3fq 2 года назад +4

    I am really enjoying your insights! Thank you for explaining everything so well.

    • @AskAngelaBrown
      @AskAngelaBrown  2 года назад +1

      You are so welcome! Glad to know that you are enjoying my insights, I appreciate the feedback.

  • @silviamarignoni3827
    @silviamarignoni3827 3 года назад +8

    Your advice is good for any business any time, thank you!

    • @AskAngelaBrown
      @AskAngelaBrown  3 года назад +2

      Glad it was helpful! Thank you so much for taking the time to write this comment, I appreciate it! 🤗

    • @DewiiAljoe
      @DewiiAljoe 10 месяцев назад

      Absolutely

  • @ladybugmom10
    @ladybugmom10 3 года назад +5

    I have adhd so I’m terribly guilty of veering off in my thoughts. It drives me crazy, but at the same time I I’ve become accustomed to it so I’ve learned how to not let trailing thoughts interfere with my task, if that makes sense.

    • @AskAngelaBrown
      @AskAngelaBrown  3 года назад +2

      It makes sense. Continue to take control and stay on task. You got this!!

  • @belindahicks6137
    @belindahicks6137 3 года назад +3

    Thank you so much , Angela . I love your channel because I love cleaning and doing things the right way and you have helped me so much!!

    • @AskAngelaBrown
      @AskAngelaBrown  3 года назад

      I really appreciate you being here! It's good to hear from someone else passionate about cleaning. 💛

  • @trishoconnor2169
    @trishoconnor2169 5 лет назад +65

    I think from the point of view of a client, especially one who is new to having professional cleaners come into their home, possibly when they are not there, the #1 No-No (which is probably so obvious you didn't even think you had to say it) would be stealing or abusing the client's property. That includes a sip of the milk from their fridge, a power nap in the client's bed, the candy bar that's been in the same spot for the last three weeks (but that, unbeknownst to you, they were looking forward to having on their birthday tomorrow). I'm sure you wouldn't do that, but hey, sometimes you have to be explicit about these things.

    • @Shananana99
      @Shananana99 4 года назад +7

      Blah!! I Cannot drink other peoples milk, disgusting. If your housekeeper did those things, horrible.

    • @BlindlyguidedTV
      @BlindlyguidedTV 4 года назад +7

      Wow! If you have to even explain to your hired cleaning personnel that they are not to do the obvious like take advantage of your personal space they by no means are fit for your home therefore you need to fire them.
      Many won't like what iam saying but this is absolutely true. Its extremely obvious that noone should be taking anything they didn't purchase, or napping on a mattress that does not belong to them. How professional is that ?. Fire them.

    • @A.Rose.G
      @A.Rose.G 4 года назад +5

      When I was a very young teenager a housekeeper brought her child with her and the child stole my prized watch from my rarely seen but very loved aunt. I would leave it by the tv when I was in school. And another time the housekeeper took a little plate from a set of six on a shelf left to me by my grandparents. I never forgot this...still flash on it once in a while. My working mother never said anything to her. I have never fully trusted anyone in my home since. Do not take anything.
      On a positive note, a different, thoughtful housekeeper broke a candy dish and replaced it with the best match she could. I still remember this fondly years later.

    • @americansweetheart5597
      @americansweetheart5597 3 года назад +14

      I tend to believe that people are not really willing to risk a high paying job for extremely petty theift as you described. And I've also found that it's the most dishonest people who are the most paranoid about people stealing from them. 🤷

  • @LoveLife-gv8jg
    @LoveLife-gv8jg 6 лет назад +19

    Complacency was a great one for me to take note of and recognize in myself. Sometimes doing empty homes they all look very similar so in your mind you feel like you already know what to do and how to get it done. It's true. Complacency will cause you to get complaints. To solve that I tried to mix residential cleans in my work week between the commercial cleans. Believe it or not the residentials seem like a vacation..lol. my eyes get to see pretty pictures and furniture. Another great thing about mixing the week up is that you can get the immediate rewards of customer compliments versus commercial jobs where they feel like if they pay you that's good news... LOL

  • @headlessbeatz4015
    @headlessbeatz4015 3 года назад +4

    WOWZ if the energy one isnt true. I was trying to beat my best sales week and was working so hard. I told my mom I didn't feel well. She said try to push through. So later that day i ended up almost fainting at this persons house, had to reschedule with them, and had to call of my two cleans for the next day and reschedule those as well. Tying hard to make more only resulted in me actually loosing money. and having to turn down jobs! You cant work yourself to the core all day long thinking and draining. I was non stop thinking and moving for the past 7 months since I started. Finally all caught up to me.

    • @AskAngelaBrown
      @AskAngelaBrown  3 года назад +1

      Always make time to rest and feel better! Unfortunately sometimes we learn this the hard way. Your health should be a priority. Thank you for sharing your experience.

    • @headlessbeatz4015
      @headlessbeatz4015 3 года назад

      @@AskAngelaBrown yes thanks! diet and sleep is key

  • @tomjones2348
    @tomjones2348 3 года назад +1

    These tips could very easily apply to any industry. Well done.

    • @AskAngelaBrown
      @AskAngelaBrown  3 года назад +1

      Absolutely! Thank you for your feedback and thanks for watching, I appreciate it. 🙂

  • @brendarose4287
    @brendarose4287 4 года назад +7

    Yes the zoning has happened to me. Smoothie is a great idea. Thank you for excellent advice!

    • @AskAngelaBrown
      @AskAngelaBrown  4 года назад +1

      Give smoothies a try and let me know what you think : )

    • @anneeinhorn9227
      @anneeinhorn9227 2 года назад

      I would respectfully suggest adding electrolytes, protein and fats to your smoothies. Fruit sugars can spike blood sugar, resulting in corresponding lows. You need to keep your blood sugar stable, in my experience. I have had to feed my housecleaners a balanced meal

  • @IndigenousPlantBasedQueen
    @IndigenousPlantBasedQueen 6 лет назад +25

    I start a green veggie and fruit smoothie every morning, gives me energy plus me being vegan truly helps! Great info!

  • @desimonegallery
    @desimonegallery Год назад +1

    Thinks for the good information.

    • @AskAngelaBrown
      @AskAngelaBrown  Год назад +1

      You are welcome. Thanks for watching and for your feedback, I appreciate it!

  • @dewiialjoe711
    @dewiialjoe711 2 года назад +1

    Very good tips

  • @sunnygirl87
    @sunnygirl87 5 лет назад +5

    Angela, I hope you would consider occasionally giving these tips and those from other segments to high school kids. Our Junior high had professionals come in on vocation days and speak to us about their area of expertise. It seems to me, your recommendations support good employee skills, realistic expectations and explain how to navigate challenges?
    You are talented.
    Thanks. Today, I am making my house a cleaner place.
    Love & Light

    • @AskAngelaBrown
      @AskAngelaBrown  4 года назад +2

      My videos are free and available to anyone through RUclips. I appreciate you reaching out to share your idea and thank you so much for your very kind compliment. ❤️

  • @frostyk1371
    @frostyk1371 2 года назад +1

    great advice

    • @AskAngelaBrown
      @AskAngelaBrown  2 года назад +1

      Glad you think so, thanks for watching!

  • @EmilyYanek
    @EmilyYanek 6 лет назад +12

    Great video! I love that you talk about smoothies too lol. I would love to see a video on staying healthy as a house cleaner. I’m sure you have a lot of good habits!

  • @mtm00
    @mtm00 5 лет назад +3

    Terrific advice as always. Thank you, Angela.

  • @connietalbot8758
    @connietalbot8758 3 года назад +2

    I totally agree with everything you said..great advice..even when i clean my house. I make time to eat something and drink watercuz I'm diabetic ty vvm

    • @AskAngelaBrown
      @AskAngelaBrown  3 года назад +1

      Thank you for your feedback and thanks for watching, I appreciate it. 🙂

  • @thelazylizardmatt
    @thelazylizardmatt 4 месяца назад +2

    I personally cant stand when a cleaner has earphones in, really dangerous and disrespectful.

  • @DewiiAljoe
    @DewiiAljoe 10 месяцев назад

    This is so Good tips

  • @nononsense6875
    @nononsense6875 5 лет назад +3

    Soooo true!

  • @candicescurry9870
    @candicescurry9870 5 лет назад +3

    I love your youtube channel!

  • @dianakidd8267
    @dianakidd8267 5 лет назад +1

    Brilliant advice! So really are a genius at what you do!

  • @Kelli_D.
    @Kelli_D. 3 года назад +6

    I know a house cleaner who thinks she is always right. I have told her multiple times not to use Windex or any window cleaner on her customers' LCD Flat Screen T.v's it's been proven to ruin them. Her response is always "I've been doing this for years, it hasn't ruined any t.vs". . I just let her go on, no reason trying to prove she's wrong, she doesn't watch that t.v.'s her customers are probably trying to figure out why their screens have burned out spots, missing pixels, etc. Not realizing it's because she is using improper products on them.

    • @AskAngelaBrown
      @AskAngelaBrown  3 года назад +3

      It is possible that she has done it for years with no problem. Some TV screens are glass. Some aren't. Lots of the newer models are more like film. I hope her ego and unwillingness to adapt to new technology and surfaces doesn't become a costly ignorance for her or her business.

    • @Kelli_D.
      @Kelli_D. 3 года назад

      @@AskAngelaBrown Yeah I found out she did it when I asked her how she cleans them because when I got mine I bought a special LCD screen cleaner at the store when I bought my t.v. - the worst mistake I ever made. Ever since the 1st time I used it like 8 years ago it smeared the screen all up and those smears won't come off and now when I wipe it off with a damp Microsoft cloth, it just makes it worse :/ I told her I miss the old days of tube t.v.s and using Glass cleaner. That is when she told me she uses glass cleaner on her client's LCD screens.

    • @ericacrumpton905
      @ericacrumpton905 2 года назад +2

      I personally don't touch the screens. I'll dust the back and boarders. I'm not going to be responsible for that.

  • @pattyfluegel7816
    @pattyfluegel7816 3 года назад +2

    Have you done a video on how you take breaks within your work day? I don't have breaks in my jobs but then long jobs like five hours or 8 hour cleans I really abuse my body and its not good....but I never know how to put that in the agreement, or how to handle that.

    • @AskAngelaBrown
      @AskAngelaBrown  3 года назад +2

      We have a program where we work in chunks up to 4 hours. At the end of the 4 hours we are mentally and physically ready for a change of pace, food, and a break. If we have homes that run into 8 hours we split it up into two separate days. That way it is not overwhelming to the cleaner or the homeowner.

  • @veggiesaurus5834
    @veggiesaurus5834 6 лет назад +3

    Your advice is incredibly helpful, and I love that you suggest smoothies as a good pick me up - thank you so much for these videos.

  • @hazelbotedapgonzalez6172
    @hazelbotedapgonzalez6172 4 года назад +2

    I’m watching your videos because I’m hooked just like I got hooked on The Meticulous Manicurist videos. She does the best pedicures and has people from all around the country go see her because of her channel. She just launched a website so people could purchase full and complete training lessons. I wonder if you have considered doing something like that. She also has her own line of professional tools with her logo on them and she talks about the business aspect of it. Your videos are EXCELLENT and you definitely have the personality and knowledge to launch your own certification program. Anyway, just a thought. Thanks for all of your great videos!!

    • @AskAngelaBrown
      @AskAngelaBrown  4 года назад +1

      Yes, thanks you can find it at savvycleaner.com

  • @ivannamorales1274
    @ivannamorales1274 4 года назад +5

    For me having a heavy metal detox smoothie , by the Medical Medium really helps my body after cleaning with chemicals.

    • @AskAngelaBrown
      @AskAngelaBrown  4 года назад +4

      Thank you for sharing your🙂 input and thanks for watching the video.

  • @DewiiAljoe
    @DewiiAljoe 10 месяцев назад

    Doing a Replay 😊

  • @ellenstaley7219
    @ellenstaley7219 3 года назад +1

    I have just started cleaning a huge house .Have you any more tips for keeping energy up .

    • @AskAngelaBrown
      @AskAngelaBrown  3 года назад +1

      Check out these videos, I hope they are helpful for you:
      What Does a House Cleaner Eat To Stay Energized All Day? - ruclips.net/video/_EzP1eJXkI4/видео.html
      House Cleaner Health - ruclips.net/video/M9Sp3FboEqQ/видео.html

  • @theresa3471
    @theresa3471 Год назад +1

    Hi.. Angela's I have 2 customers they're stayed at home and my way I don't like why They have to come on my way she left everything on the floor she did to the laundry I don't know How I tell her about this problem I feel so stressed!

    • @AskAngelaBrown
      @AskAngelaBrown  Год назад +1

      Oh no! I am so sorry this is happening at your client’s home. Have you tried communicating with them? They won’t know there is a problem if you haven’t talked to them about it.

  • @indigonesha6853
    @indigonesha6853 6 лет назад

    Great tips great video thanks for sharing!!

  • @karenlong1475
    @karenlong1475 5 лет назад +2

    Great list of 5 No Nos.... applicable to most jobs! Thanks always for your wisdom and experience to guide us, Angela!

  • @andygarcia1734
    @andygarcia1734 3 года назад +1

    Angela - I LOVE your videos. I am new to the business and learning everyday. Especially!!! learning from your videos. Thank you!

    • @AskAngelaBrown
      @AskAngelaBrown  3 года назад +2

      You are so welcome! I appreciate you watching and taking the time to drop me a line. :-)

  • @dawnredaussiepinchard7205
    @dawnredaussiepinchard7205 6 лет назад +1

    Can you briefly share the other five no-nos? I feel being prepared, respectful withwhat i say as i am always mindful there may be a nanny cam watching..and listening... to me! Others??

  • @dmh2000
    @dmh2000 4 года назад

    I like your point of views. I want to start in my neighbourhood condo developments. I don’t have a car. I also want to use their vacuum instead of bringing. Why do you suggest you bring for
    all the tasks

    • @AskAngelaBrown
      @AskAngelaBrown  4 года назад +3

      Thanks so much for watching my video. Here is a link to a video on cleaning caddies: ruclips.net/video/qVL0FPu0k9I/видео.html I hope this helps you come up with some ideas on how to carry your cleaning supplies : )

  • @ThePeterDislikeShow
    @ThePeterDislikeShow 3 года назад +1

    I think zoning out is OK if you recognize it and give yourself a time and place for it.

    • @AskAngelaBrown
      @AskAngelaBrown  3 года назад +1

      Thank you for your feedback and thanks for watching.

  • @ohioladybug7390
    @ohioladybug7390 5 лет назад

    You are definitely amazing. I wish everyone worked like this. I love the reference books also. That’s for the referral on that. I know this is an older video so unsure if you will see this but.....how do I find a spray bottle that actually works.

    • @AskAngelaBrown
      @AskAngelaBrown  5 лет назад +1

      Thanks so much for watching my video and leaving me such a nice comment. Here is a link to a video on spray bottles:
      ruclips.net/video/cdPggz6nEvU/видео.html
      Below the video, in the description, you’ll see the show notes. Click on “show more.” There will be links to spray bottles. Good luck and keep me posted on how it goes.

    • @ohioladybug7390
      @ohioladybug7390 5 лет назад

      Angela Brown ...thanks!

  • @PV-free123world
    @PV-free123world 5 лет назад +15

    There is nothing worse for ANYBODY'S overall, long-term health than keeping your blood sugar chronically elevated. Fruit sugar will do this just as much as any other sugar. To keep your blood sugar lower and STABLE eat satiating amounts of protein and fat at every meal. Then you won't need to snack between meals or mainline sugar throughout the day. And you'll feel better, improve your health and maybe lose a pound or two :)

    • @AskAngelaBrown
      @AskAngelaBrown  4 года назад

      Thanks so much for sharing your input on this topic : )

  • @idftsman8498
    @idftsman8498 2 года назад +1

    you had me at NO NO

  • @tiffanydee1908
    @tiffanydee1908 2 года назад +1

    What is the average time you spend cleaning a house with minimal clutter.

    • @AskAngelaBrown
      @AskAngelaBrown  2 года назад +1

      Hi Tiffany, There are many factors that go into determining how long it should take to clean a house. For example, how big is the house, how many people live there and are there pets?

  • @amyhamilton9477
    @amyhamilton9477 4 года назад +1

    I clean with my neighbor. It’s her company but I really hate how she cleans. She used to seem more thorough but now I start feeling like I care more than she does. I do mostly commercial cleaning with her and she’s constantly telling me to skip dusting (supposed to “feather dust” once a week) or more times than not she will skip using the mini vac (to “sweep” before mopping) so we’re pushing the dirt other debris around with the mop... there are many more examples but I don’t know what to do. The customers still seem to be happy but I can’t stand skipping for weeks then having to work twice as hard when she does decide to do whatever it is we’ve skipped. Do I question her about it and let her know that it really bothers me to not work with the best integrity or just keep telling myself that this is her contract and just do what I’m told? It puts me in an awful mood

    • @AskAngelaBrown
      @AskAngelaBrown  4 года назад +1

      If it bothers you that much maybe you should talk to her. It is her company, but it's making you uncomfortable and changing your mood. Sleep on it and make a choice. Do you want to continue to work for her and continue feeling awful?

  • @bkirstie
    @bkirstie 3 года назад +1

    i hope my house cleaners don’t skip the really clean tub, appliances, toilet. i don’t think they do because i leave clues that only i know 😁

    • @AskAngelaBrown
      @AskAngelaBrown  3 года назад +1

      LOL. Lots of homeowners feel this way. Thanks for bringing it up. :-)

    • @TheHellFlower1
      @TheHellFlower1 2 года назад

      Traps are cute. I like to arrange them on a saucer, so the client can "find" their "lost" objects....😁

    • @ew7847
      @ew7847 7 месяцев назад

      Can't understand that mentality and also the type of client who has clean house then sets traps for a cleaner. I like the person who has the need for a cleaner and leaves cleaning, so that I get job satisfaction. In fact the crumbs on floor, dust, dirty bathroom and even dishes in the sink is a good clean. What I hate is wondering why they want the house done and then finding all their ridiculous traps all round the house, to make sure I clean their clean bathtub or dust under a vase in a clean surface. 🤔

  • @cindy1274
    @cindy1274 5 лет назад +1

    Angela how do I keep house dusted? Any product that works good? Thanks.

    • @AsiaMare
      @AsiaMare 5 лет назад +3

      cindy127 I dry dust, then use pledge to polish

    • @AskAngelaBrown
      @AskAngelaBrown  4 года назад +1

      I like the Swiffer duster. Check out this video review: ruclips.net/video/V-Hihpc_uTs/видео.html

  • @nancie7487
    @nancie7487 6 лет назад +1

    Smoothly recipe please !! I love your channel !!

    • @irmapena4923
      @irmapena4923 6 лет назад +1

      Nanci E. I make mine with spinach, blueberries and bananas, sometimes I substitute mango for bananas and strawberries for blueberries, you can make your own recipe, smoothies are great!!!!

    • @nancie7487
      @nancie7487 6 лет назад

      @@irmapena4923 thanks is spinach safe to eat because lettuce isn't?

  • @martaarevalo4389
    @martaarevalo4389 5 лет назад +6

    But aren't the parents or the customers responsible for their kids and pets?

    • @bamagirlce12
      @bamagirlce12 5 лет назад +2

      Safety is everyone's responsibility.

    • @AskAngelaBrown
      @AskAngelaBrown  2 года назад +1

      Yes but everyone needs to be responsible too.

  • @jodeerochelle3370
    @jodeerochelle3370 5 лет назад +2

    Common sense.

  • @marjoriejudge5348
    @marjoriejudge5348 3 года назад +2

    don't steal your customer's Rx medications.....

    • @AskAngelaBrown
      @AskAngelaBrown  3 года назад +2

      Right! Don't take so much as a piece of left-over Halloween candy if it is not directly given to you. Otherwise, you're stealing.

  • @peace4world84
    @peace4world84 2 года назад +2

    Every video you made I learn more advices of you
    I reckon you are the best of the best tutor in cleaning services Angela
    Hooray 🌹🫶🙋‍♀️ Boom 💥

    • @AskAngelaBrown
      @AskAngelaBrown  2 года назад +2

      Wow, thank you so much for taking the time to write this comment, I appreciate it! 😊