Imagine someone uses only 3 bolts to secure this monitor, then it falls somehow and inures them. In the resulting lawsuit where its shown they placed a void if used sticker over the hole how does that affect thier responsibility?
Next will come Warranty void if owned. After that if they damage the equipment in the factory they will go up to random people on the street and demand they pay.
Under the Magnuson-Moss Warranty Act, it is not illegal for a manufacturer to place a "warranty void if removed" sticker on a device. However, it is illegal for the manufacturer to use such a sticker as the sole basis for voiding a warranty when a customer makes a warranty claim. In other words, the key point is that the sticker alone should not be used as a reason to deny warranty coverage or void a warranty claim. The Act prohibits manufacturers from voiding warranties solely because a consumer has opened the device, repaired it, or used third-party parts or services, unless the manufacturer can demonstrate that these actions directly caused damage to the product. Manufacturers are still allowed to use these stickers as a deterrent to prevent consumers from opening or tampering with their devices, but they should not rely on these stickers as the primary justification for denying warranty coverage. The burden is on the manufacturer to show that the actions of the consumer (such as opening the device) led to the specific issue for which the warranty claim is being made. So in conclusion placing such a sticker is not explicitly illegal, i am quite certain it would violate the 1st amendment to attempt making them illegal. You can even put a sticker on your device that says "universe implodes if removed" or "remove if gay". It's just denying the customer a legitimate warranty claim on the basis of a broken/tampered sticker that is illegal. In legal matters you have to pay very close attention to wording or you might arrive to false conclusions like the one you made. You are welcome.
@@david-1775 yes, but only if you were denied a legitimate warranty claim on the basis of manipulation of a sticker, otherwise the small claims court will find that your suit lacks standing. for your lawsuit to be found having standing you need to fulfill (usually) three criteria: 1 Harm/Injury (basically something has caused you a loss - monetary, reputation, life and/or limb and the likes. it must be qualifiable/quantifiable) 2 Causation (the Harm/injury must be directly attributable to an action of the counterparty of the suit) 3 Redressability (there must be a way for the court through it's decision to make up for the harm caused.) Since it will be very hard to argue that the mere presence of a sticker has caused you any direct harm, a lawsuit is likely to be thrown out for lack of standing before it even moves to any other phase (discovery etc), unless you actually went to the manufacturer and were denied a warranty claim in violation of Magnuson-Moss.
You are correct on the wording of the warranty act itself. Frank Dorman a spokesperson for the FTC has gone on record multiple times stating that the FTCs stance is that that stickers themselves do violate the MMWA as they have deceptive implications. Therefore they appear on their face to be a violation. So as this is the public facing interpretation of the body responsible for enforcing as such, I do believe my origional statement is still valid (perhaps with caveats) I can't find it anymore but I am sure that there was a way to report warrenty void stickers on products to the FTC too. But perhaps that has been removed. @@baraka629
I'm currently in a criminal law course that discusses fraud, and stuff like this. Where companies break the law, and sometimes get a small fine. The author of my textbook straight up said "That shit doesn't work, the only way to ensure compliance is the threat of prison time. When you put these people behind bars, they clean up their act real quick" and dumped a bunch of stats on OSHA compliance and EPA compliance from the late 80s-90s where a few execs went to prison for willful non-compliance violations. Suddenly everything and everyone was compliant. Sometime in the 2000s we stopped doing that, and really need to start again.
I absolutely agree. They always put that fine into "cost" and carry on. Prison time got real and grave consequences. By this point I agree this BS need to be dealt with harshly.
@@mariuszmoraw3571It just becomes a strictly economical calculation where if (Amount made through shenanigan)>(Fine for shenanigan)*(Probability anyone bothers catching your BS and taking you to court) then shenanigans continue
We should be able to sue the FTC for failing to enforce consumer protection, making them potentially guilty of conspiring with these companies that are deliberately harming consumers for their own gain. It's either conspiracy or deliberate neglect. They know this is happening, and they should feel ashamed for doing nothing.
You could, but you would only be hurting the tax payer at this point. If the people who run or make appointments for these agencies could actually be held accountable for these failures, then things might change.
@war2thegrave If the beneficiary of the lawsuit was the consumers hurt by the industries, then the only taxpayers that would be hurting would be the corporations themselves. The problem would be finding a way to compensate everyone hurt by these practices. It would require a massive program to gather consumer accounts of unlawful behavior as well as verifiable proofs of purchase.
@@umbrakinesis2011 The FTC (Federal Trade Comission) is a government agency. Suing them would not result in the collection of damages from the corporations they are supposed to regulate. Since the FTC is funded by taxpayers, any legal fees they would be charged would be paid by the taxpayers.
Before those stickers were illegal, I always used to have a sticker on my forehead saying 'I don't take responsibility for my actions', then I started to punch people in the face. Always worked fine.
It's a bit like Trump's statements of asset values when he asks for a loan. He includes a clause that basically says, "none of the information provided in this document is reliable," meaning he is lying and thinks he's covering his legal bases by admitting it up front. Turns out Leticia James and the Southern District of New York disagrees and now Trump is going to lose hundreds of millions of dollars to fines and penalties for fraud. File your lawsuits in the SD of NY.
It's absolutely disgusting. Despite those stickers being legal here (uk) we have actual consumer protections, and agencies willing to fight the companies that want to do this, which means that I barely ever see them, and I'm someone who tinkers with stuff a lot. Fines wont even work, since the companies would just get one or two, and just conclude that it's easier to pay than to change their illegal practices. I believe there was a quote somewhere that read 'If the punishment is a fine, the law is only for the poor'. Let's send these fuckers to jail!
The stickers aren't illegal, but they are useless because of the Sale of Goods Act which gives an instant, legal, unvoidable warranty against manufacturing defects. The tough part is proving a defect (or disproving, for the manufacturer).
The fines are just written off as a cost of doing business since the profits they get from breaking the laws far exceed the tiny slaps on the wrist they get when "held accountable". I think threat of jail may help, but it may be tricky holding the actual guilty parties (the top executives who make these decisions) accountable. More likely than not, some lesser exec or manager will get thrown under the bus while the criminals remain free.
It’s probably about time that people learn how to covertly remove these stickers and perform maintenance when necessary. Companies couldn’t do shit. What are they going to do? Bring legal attention to someone circumventing an already illegal practice? Keep fighting, Louis! :)
I had a 35" Monoprice monitor. The DP port died about 11 months of owning it. I emailed their support and after a couple emails they shipped me a brand new monitor overnight and asked me to send the old one back when I get a chance.
Rossman's channel is very interesting to watch from a brazilian perspective since we actually have many customer protections. Warranty here very much works and companies are very much obligated to give your money or a new product back if you need it, i myself have used it a lot for either cellphone, HDDs or whatever i had with problems. I dont think this warranty sticker is prohibited here like it suposedly is in the USA like Ross said, but i dont think we had a case of a sticker voiding the warranty in case of proper use of the product, if we had a case like this the government would be salivating for the oportunity of fining the manufacturer up the a. We have many problems of course, but it seens that customer protections are not one of them, products over here are much less afordable too, maybe because our protections makes products much more expensive? Oh i seriously doubt so, our money is much less worth than the dolar, that alone makes things much harder to buy. Anyways i lost the track, Ross is fighting the good fight, i hope in the future you guys can get some customer dignity.
@@adamk.7177 It really depends on the company and in my experience I have had better luck with U.S. companies honoring warranties compared to foreign companies. It looks like GoTrax is a Texas company, Asrock is based out of Taiwan, and Monoprice rebrands generic items, so stuff probably made outside of the U.S. It is common tactic for companies to say they will cover something under warranty, but not pay for shipping to their country. For many items, it costs more in shipping than the product is worth and that is what these companies are counting on. Whenever I consider buying a cheap item made outside if the US, I assume that any warranty claim will not be honored. However, since the FTC is basically toothless some U.S. companies also have some shady warranty practices (looking at you Apple) so really I assume that every company wont honor their warranty for most items.
@GH0STST4RSCR34M I'm sorta like you, though it depends. There are quite a few companies that honor warranties properly. On the other hand, depending on what it is, I can either fix it myself or it's probably past its time once it starts to crap out.
Louis, thank you from the bottom of my heart for exposing this, for all your hard work, testifying in all the hearings and continuing to fight this for all of us.
Very few people have that kind of time and money. FTC would simply run circles around you until you ran out of money to fight them - that's typically the tactic big corporations and other entities use to get rid of us pesky commoners.
@@AngelaMerici12 yeah, but if the "something" people do is filing dumb lawsuits, then the only thing that will change is that people will gain a public perception as clowns. you can sue for anything you can possibly conceive of. you can file a lawsuit because you don't like the color of your neighbors hat. but, if your lawsuit is found to have no legal basis it will be thrown out before it even moves to trial, and you will be a laughing stock.
Until this issue gets fixed properly, remember that a syringe filled with isopropyl alcohol and some tweezers can take care of anti-tamper stickers. Squirt the iso at a corner of the sticker and slowly peel it back. Keep squirting iso where the sticker is lifting. The glue bonds will easily let go and you can gently pull away the sticker intact. When the alcohol evaporates the adhesive will become sticky again and the sticker can be reapplied. Might not be super helpful in this particular case but plenty of other times where this trick can come in handy. LockPickingLawyer has a video demonstrating this.
this is mostly true, if isopropyl alcohol doesn't work acetone or another solvent may work or not. another video suggestion which shows different options: Attempting to Tamper with a New Type of Tamper-Resistant Seal from deviantOllam
So the game could be to repeatedly damage devices with these stickers, then return them with the sticker intact for a refund? I wonder how effectively a community could scale up an action like this.
FTC Fines are a joke. They are outdated and need to be adjusted to % of revenue. That would wake them up. A single fine taking their entire profit for a quarter/year would make companies straighten up.
Completely agree with Louis. That is a company just saying "I dare you to do something.!!" and the Government going "Well we have this law and a fine to slap on you.. But we don't have anyone working for us who dares to actually do their job and fine a company for breaking the law... "
*don't have anyone working for us. (end of sentence) Fixed it for you. I'm sorry for the quip and the slight exaggeration (I pretty much agree with you), but take a gander sometime at number of federal employees versus the population over the last few decades. Population has gone up. Number of civil servants to support that population has been stagnant, sometimes even dropping. Most agencies are lucky if their budgets don't get cut, let alone keep up with inflation. My mother, a lifelong civil servant, once told me that the goal now is not to tread water but to sink slower. Meanwhile, the world gets more complicated, companies get more fancy in their fraud, and Congress acts like a civil servant sneezing is grounds for an audit into "wasteful spending". There's a lot of people in these agencies that try to do right, but there's only so far you stretch the people and the budget. This wasn't a mistake; there's a lot of lobbying that happens to keep that the reality so companies can get away with anything they want :)
As James O'Keefe has learned, the process is the punishment. That's why he was sued so much. Corporations are doing the same to the consumer and the consumer are dumb enough to tolerate it.
@@bootmii98 Hey you dirty little Commie worm, he's won ever case against him except one with a well documented criminally acting judge that put him in jail over a decade ago. You made you fascist Leftists get caught being horrible humans?
One way to make a point for garbage like this would be to box it up, take it back to the store and demand a refund. Let the retailer know exactly why you are returning the trash. The nice part is that now the item will be sold as "Open Box" at a discount. If enough consumers do this, eventually retailers may black list products and companies doing this.
*THIS! idea is a viable solution to part of the problem. Pity is most folks take the manufacturers admonishment: "Do Not Return This To The Store" to heart. Cheers!*
It's not neccesarily the stores fault if the manufacturer does this. The manufacturer already got their money from the store when they were purchasing inventory. All you're doing with this is screw the store over for something the manufacturer is doing. Even a brand store is usually a franchise who has to purchase their stock first anyway.
Ah but those companies have the time and resources to take this shit court and then those manufacturers have to wise up or lose big customers.@@TarossBlackburn
@@TarossBlackburnpartially yes. But if the product has been sold to the store was described as a monitor you can install on vesa stand, and it was returned to the store because the consumer could not do that because of the item's condition - the store should do the same. Return the product as faulty: it could not be used as described in the manual. I bet the manual describes how to mount it. Can we follow that? Not. So item is faulty.
This is the crux of the problem. The consumer doesn’t really care until they are impacted by it. They are willing to keep it but then be mad if it breaks later. It is the consumer who is the most at fault.
This feels literary like if a criminal see police not doing anything when he stole some stuff and starts to steal more and more stuff to get as much as he can until it last.
@@dmacrolens😂 I am not proud to say I know anything. It’s like one of those things you are vaguely aware of and foolishly trust that it works. It’s thanks to videos like this and my own dealings that I am made conscious these things. But straight up corruption? I thought this was for 3rd world countries… 🎉 we are all the same after all lol😅
It's a 3 point VESA mount. Only use 3 screws and skip the warranty void hole. The manufacturer is testing to see if you have read the manual. The only catch being that due to translator error, they accidentally skipped the 3 screw only detail.
Might as well start putting the "warranty void of removed" sticker on the packaging seal at this point... Man every day that goes by the world puts on a little more clown makeup.
I am reminded of a similar sort... a "Breaking this seal constitutes acceptance of the End User License Agreement" sticker on a software CD paper sleeve... with the EULA being on the disc. So you're expected to accept the license (IE, sign a contract) without having read it first. The problem with anything the FTC or any government/law says, is that the guilty are only guilty if there's someone willing to charge them. "Nothing is illegal unless you get caught", after all.
My friend was just denied warranty coverage from Lenovo because he admitted to removing his AIO water block/pump to apply thermal paste as a way to troubleshoot the AIO being dead. His PC is only about 2 years old. He also tried an air cooler and it immediately dropped the temps. He literally save Lenovo time and money by telling them what was wrong and was denied a replacement part because he, an IT professional, removed a CPU cooler.
@@carnigoth On the contrary, it's like when I claimed warranty on the charger for my electric tool charger. I had fully disassembled it, identified the fault as a manufacturing issue and exactly why it occurred. A five minute discussion later, I got the replacement just like the system here in Sweden is supposed to work. If you have rights as a consumer, your only option is to exercise them to the full extent when warranted, or you'll lose them.
@@BPo75the difference there is companys know that tradesmen will be able to do something like that and would lose a lot of business for punishing it. Pc manufacturers are usually just scum seeing what they can get away with.
@@IVIRnathanreilly LoL, I'm not a tradesman by any means, but the difference is that the seller is responsible towards the customer, and then they have to deal with the manufacturer, regardless of product.
If you fine them for 1 instance, you have to fine them for many and that would bankrupt the corrupt overnight and as you can plainly tell, they can't have that - at all costs.
"Too big to fail" also means you have to let them get away with whatever they want to do. If those companies fail a large part of the economy will too, and at this point I'm afraid to say that's a risk that we might be better off taking.
@@hungrymusicwolfIf a company is too big too fail, then it should either be broken up into smaller companies, or brought under public control. Instead, nothing is done whatsoever.
@@TschackieI agree. We'll have to see what happens if it is tried though. Too much power has been granted to these companies for too long. They can only hold onto said power through corrupt governments, take that away and they become a cornered mouse, and you know what they say about cornered mice.
Impossible, because muricas election is joke. Corruct ppl choose who can be corruct president. Where is first round of election with 10+ candidates? Second round have 2 candidates if nobody get over 50% of votes in first round.
At the point that we have enough people to elect a president, we will have more than sufficient power to completely destroy these companies through boycotts and other market forces. Then, because we were all informed and responsible enough to elect such a president, we won't even need an FTC; we'll support good companies in large enough numbers that good business practices will flourish out of sheer economic necessity.
Wikipedia says, "The commission is headed by five commissioners, who each serve seven-year terms. Commissioners are nominated by the president and confirmed by the Senate. No more than three commissioners can be of the same political party."
@@flagmichael Okay, so you need a President and the Senate. You're only ~50% of the vote away from having the presidency and you only need 51 more seats in the Senate. Good luck.
Louis you look better since moving to Texas. I'm working on moving out there with my family myself. I have the same bags under my eyes after working in IT for the last 30 years of my 45 year life.
In NZ the law has made warranty void if broken stickers to not affect warranty regardless if you have removed it. Products still need to be fit for purpose. In many countries those stickers have no bearing and only act as a deterrent to not open the device. From a legal position if a product is faulty that sticker has no baring.
I ordered a Seagate external hard drive, and it did indeed come with the "warranty void if removed stickers on the box. It was impossible to open the box without breaking the seal, and indeed, the seals were already broken.
Are you sure it saidd " warranty void" ? usually HDD boxes or plastic bags have a " do not use if seal broken" sticker on them because someone might have tempered with it. I remember having to throw those ones out if i saw them when doing maintaince for MS Azure datacenters
I always thought these stickers were odd, especially for EVGA GPUs, when they specifically stated in their policy that it's okay for customers to take apart their GPUs and install aftermarket cooling solutions without voiding the warranty. At least EVGA specifically stated on their policy that it's okay to break that seal.
@@rhymeswithorange6092 As a watercooling enthousiast with EVGA GPU's. I've RMA'd a total of 7 GPU's over the years (Coilwhine issues). All cards have been opened many times and cleaned many times. EVGA only uses those stickers to know that it has been opened and that they need to inspect that. They wont deny you a warranty over it. Its sad they're going out of business soon. Man I loved their support and products.
@rhymeswithorange6092 EVGA when they were present had some of the best support and warranty in the business. Their loss in a growingly anti consumer space is awful. Short of intentionally smashing or breaking your own stuff there's far more of a likelihood of being approved.
Louis, can you start selling these warranty seals on your store? "Repair your warranty with this one simple sticker for only $4.99 (plus shipping and taxes). Don't delay, buy 2day!"
You don't to be smart to be successful. My first boss left school workout grade 8, he started South Africas biggest chain store, sold it retired at 40. Got bored started a toiletries chain store group, it went international, sold it at 50 immigrated to Australia started another successful business. Taught me about business and how to be successful. You sir are successful, keep at it. Thanks for your hard work. You need to see the gaps others don't and exploit it legally at a profit.
So, in your view: They RANDOMELY put the warranty void sticker On ONE OF THE FEW part which would lead to the destruction of the warranty, Resulting the company SAVING MONEY on the customer's back And they did all that by mistake ? I so wish I had your naivety, seeing the world as a better place 😇
I love how Louis opens videos by saying "I hope you're having a good day" then proceeds to depress me with news of assorted corporate greed/vitriol 😂 Love ya, man. Never change.
In this case maybe not... i don't think those screws are for securing the monitor base... i think this is a screw less clip on system ... you can see the release button at the bottom. I have seen similar mechanisms on some DELL models
Your profile picture's bug eyes except for the blep were my exact reaction, followed by incredulity and rage. Out of all the places on the monitor for a "void if removed" sticker, which doesn't belong in existence to begin with, why did they have to choose the frigging VESA mount?
Here in NZ, we have whats called the Commerce Commision, (Com-Com for short) and they do NOT fuck around with handing out fines to companies at all. Their job is to find instances of cartels/monopolies/price manipulation and fair trading, and fining any companies that draw their ire into the DIRT.
You know what happened right? At the Chinese sweatshop where these were manufactured, some boss guy told an assembly line worker to stick a label over a screw hole. Not knowing what the English said or which screw hole to place them on, they just went with the big VESA screw.
How to make this effective: 1) Minimum $$ fine for each violation, so no more angry letters but some actual consequence is applied 2) The consumer who brings the case gets paid a % of the fine that the company pays 3) no class actions allowed, each individual instance can be brought to court All of a sudden people will find reason to take a day off to head down to court.
Daily fine for not complying to judge decision, and the daily fine increase by the base amount per day without compliance. Regardless of how long it take, it'll end up costing more than they save with their scummy ways.
@@migs7220 giving the individual a payout strongly encourages reporting. There can't be consequences without reporting, which can be costly and time consuming.
Warranty void if purchased, while FTC has a c**k on their forehead which anyone can suck and FTC will let things slide. I think RUclipsrs like Louis, Greg Salazar and other youtubers should come together and show these unethical practices done by brands so we as consumers can just stop buying their products once and for all.
It woupd honestly be more effective if CONSUMERS the reason for those companies existance in the first place STOPPED BUYING their products! Either they go under due to sheer stupidify or they figure it out
People are not intelligent enough to know better. Even if they were, no one could replace many US companies because of intellectual property. We no longer have freedom to choose what companies we support or the values we want to see represented in our industries. If we wanted that, the law and its enforcement would include a protection for owners of companies for pursuing the interests of stakeholders over stockholders. Instead, any financial harm to stockholders, no matter the reason, is a material interest to owners and so a risk to persons with fiduciary duties.
Nah, the placing of the sticker on the product itself isn't illegal. That's the thing. Nobody can go after a manufacturer until they have actually done something illegal, and the placing of the sticker is sus but not against the law as it currently stands, so there is literally nothing one could go after the monitor company for (at least yet).
Lobhying, regulatory capture, and good old fashioned poaching of public offices by people with an agenda (They're open to the public, you don't think someone would go "Anyone could snag these seats with the right backing, so why not our representatives?"
Back in my high school days I got a heavy tools backpack. The fabric ripped around the handle on the first day. Before taking it back to the store for repair I read the warranty card. Apparently my warranty was void if I used it as a school bag or laptop bag (it had a laptop compartment) and it can't get wet or be exposed to direct sunlight either. Absolute joke! In the end they didn't ask any questions and I got it repaired, but it got torn in a few weeks again.
I sell auto parts for a living. One of the biggest vendors we have is Fel-Pro. They have labels that their gaskets are not returnable if opened. They started this labeling scheme when their parts were packaged in cardboard boxes. They have mostly changed over to clear packaging now. They also have started to reduce the sizes and fold their flexible gaskets so you can't tell what they look like. I still maintain we need to send our payments in to them in an envelope labeled "Enclosed check VOID if opened."
You are absolutely right! I'm a Dutchman living in Hungary. If you have a problem with a product, the shop where you bought it will try to make you the cause of the problem. If they can't win the argument they always say, yeh Orbán...
I don't remember the last time I actually tried to use a warranty because I've just come to assume the company will find a way to weasel out of it. I mean like a decade or more. I just throw away the papers and assume all my purchases are a gamble, and I'm not nearly as pissed about that as I should be...
Yeah same here and most of the time I don't even want a new one I want one that'll actually last. The gambling nature of purchasing anything now is absurd and any consumer protection is a joke.
@@09f9 The same reason why all politicians, corporations and even individuals lie all the time. Because no matter what we might think, we still wouldn't accept it if everyone was to tell things like they actually are.
@@FINNSTIGAT0R Not true. In the UK, in recent years the politicians have abandoned all pretence and just wear their corruption on their sleeves these days. And still nothing is done. Sure, they still lie. But that's just habit, now. They don't NEED to lie anymore. They can just do their shady deals in full view of the public and get away with it.
I always forget about having ANY warranty . car, bikes, whatever ... you have no warranty .. only one I can say good things about is bunn.. my 5 year old one broke a simple part.. notified bunn.. sent it in.. they sent me a NEW one .. no waffling about it ... thumbs up to them!
I never back down form any company that wrongs me. I have take. 2 companies to small claims and won both. One of them was U-Haul and they have some internal policy where they do not pay unless you sue them. Totally insane!
Man, if only these companies got to feel the sweat pouring down their heads when a customer brings in their defective or low quality product for warranty and they have to explain to them that a little sticker is telling them they can't replace it under warranty. So BS man. I deal with warranty stuff every day and these companies are just completely bypassing it. Must be nice.
HOWEVER....i must ask what was the issue?....being in the repair business, certain things void warranty, which I am in NO way saying you DID....but im trying to cobble it together
Government doesn't exist to "protect citizens." If you ever forget what the legitimate job of the government is, go read the Declaration of Independence. Once you get into the right mindset, you can start to fix the problem.
Louis you are such a character when you are angry at companies for having the gall of being anti-consumer the nan-ya-na-nan-ya made me laugh thank you for making my day today. Keep up the good fight and producing videos that teaches something.
As someone who once spent 28 days in a county jail, I'm not going back. It may not work for some people it worked for me. That was..22 years ago or so.
I feel like warranty void stickers should be replaced with "warranty may be void", as in taking something apart further than this may cause damage which may void your warranty, but such a case may not be assumed automatically
Hey, this got a reaction. I just got an e-mail from Monoprice with a warranty policy clarification. They specifically mention this video at the top of the e-mail.
Than you for a great explanation of the problems you face. Living in Denmark I hav a pretty good consumer protection - as an example you get a new warranty period if something breaks and is repaired or replaced. Also the “warranty void” stickers don’t always have to be respected for your warranty to still be valid.
Years ago I found one of those stupid stickers in a horrible place as well that would have gotten damaged just by using it normally, I ended up carefully removing the glue and moved it to a place where it would not make sense to have it because there was no screw to "protect". I ended up having to get the device under the manufacture warranty and was ready for them to fight my claim which they tried to, but once I told them that this sticker was not broken and I had photo proof that when the item was sent it was still in one piece they had nothing to do but to send me a new unit and shut up! It felt good to put them in their place for once.
@@OLDmanBOB You had enough time to go to your 5 to 9 job to get enough money to buy their shitty product, you can spend 5 minutes writing angry letters.
The next step for them is to ship your product with an already broken warranty seal. Or better: A warranty seal, that is made out of special paper that slowly sucks up moisture from the air and breaks by itself so you won't notice right after buying and inspecting it. Even better: When you send in your product for repair, they break the seal, send you a picture and tell you to pay the shipping before you get it back. So the warranty void stickers stay cheap and all costs go on you anyway
Humidity absorbing stickers? You mean like all mobile phones have these days so manufacturers can say every device has water damage even if the device has only seen natural humidity levels?
@@AdamWilberLikesBeer I was wondering if someone would also think about those indicators. My idea was just a little different in a way that those theoretical stickers are typical warranty void stickers that don't change color but rip from a tension they build up as if someone broke the sticker to open the product ;)
As someone who spends a lot of time repairing and fiddling with my stuff, I would disagree with you. I think that a company should have the right to deny free repair or replacement when presented with a repair that displays a gross level of incompetence or negligence on the part of the user. Gross incompetence would cover things like broken PCI slots from the user attempting to insert the wrong end of their GPU, gross negligence would cover things like fried boards from excessive solder. Both protections should only apply when 1) the cause of a device failure can be directly attributed to user error or where user error was a significant factor in the cause of failure 2) the device is in a critical state of disrepair with critical, high value components being either damaged beyond use or missing entirety (components directly damaged by the consumer that remain serviceable need not be replaced by the OEM under warranty). I don’t think that my housing contractor should be on the hook for me taking a sledgehammer to my retaining wall and I don’t think that a PC manufacturer should be on the hook for me shorting 120 VAC to my 28 VDC motherboard. I also don’t think that PC manufacturer offering a warrantee should have any right to deny said warranty just because a user touched the inside.
1. I never said free. 2. Even if it's been opened, all of those individual parts can be replaced individually. 3. This is about companies using warranty stickers as a means of forcing customers to "buy new items" instead of the company fixing the components and charging for the user damaged individual parts/pieces and covering the labor under the warranty. Unless I'm mistaken. Could be. Could not be.
@@highrider9168 "So nothing we can do should be an issue." you really should clarify that this is referencing the company repairing their product, NOT with the company denying warranty coverage for user error. Something like, "So nothing we can do should keep them from fixing it.", IDK, just so you don't have my autistic ass coming in and reading this with the context of companies denying warranty coverage for stupid s*** and assuming that your comment is saying that there shouldn't be any issue with trying to use a warranty to cover your botched repair job. For the record, I don't think that opening a product should automatically void the warranty, I said as much in my previous comment, but I do think that there are some people who have no business trying to repair anything more complex than a keyfob, and I think that companies are in their right to avoid bankrolling those people. But again, assuming you haven't found the magic smoke, I don't see why disconnecting the laptop's latch sensor (a modification I have in fact considered for one laptop) should be a warranty-voiding affair.
There's only one way I can think of. Start a tiny company with just your family. A labor of love. Conduct business fairly and honestly. Then do this accidentally one time. I guarantee they will do something about it then. They will destroy you.
I pegged monoprice as a slimey lying company long ago when I purchased Cat5e cables which would only go 100mbps. I asked for an RMA and when they contacted me about it I said they can send me replacements so long as they actually meet the standard they claim to meet. They instead gave my money back, knowing that the replacement cables would not actually perform the spec. Anything you buy from them is likely not going to be fully to spec - they prey on people not understanding specs and therefore not realizing when cables don't reach their claimed rated spec.
Very valid point at the end, btw I like this veteran Louis more because he keeps it real, you dont have to explain why something upsets you every time. We get it.
This is illegal in Australia and the Australian Consumer Law is strongly enforced and the Australian Competition and Consumer Commission (ACCC) have more power than the American Federal Trade Commission (FTC).
Yeah but that's the thing - that wouldn't be illegal either. They could literally put a sticker on the car door and frame saying "break seal if gay" and it would also be legal, it coudln't even be outlawed because it falls under free speech protection. sticker with a label (even a "warranty void" one) = speech => can't be outlawed (as long as 1A exists). refusing to honor a warranty because of a sticker = action (not speech) => can be outlawed => has been made illegal already (Magnuson-Moss Warranty Act)
it's quite interesting that you have this problem there despite the laws in place. Here in South Africa I've actually had a number of companies like HP and Dell try and void warranties for things that were opened (eg, I upgraded RAM and then a few months later the screen/ssd/etc whatever else fails) but in 100% of the cases I was able to argue the case that their argument was null and void and they ended up warrantying it :) Granted of course we also have consumer protection laws here that are fairly beefy, so I guess they didn't feel like wasting time in court... lol
The issue lies in law enforcement and the fines for those who break the law. In the US and Canada, fines for breaking civil laws are the cost of doing business for the company while the legal procedures always make the accusing party lose money if they’re not another mega corp. Edit: As for government agencies like the FTC, they just don’t care for the population. Corruption keeps getting worse everywhere. Edit 2: IMO, fines should not only be based on proven damages, but it should be based on a company’s global revenue. Fines need to be big enough to HURT a company’s activities for disobeying the law. That way, it would make it cheaper to stay in the line.
I bought a bosh lawn mowing machine. At first it mowed perfectly, nice cut professional grass. I then noticed that one bolt was getting loose so i refastened it but before i did i used air pressure to clean of some dried grass. My waranty got voided for ... me tightening a bolt. according to Bosh, i had to turn the machine in so they could fasten the bolt ( and then charge me work hours). Will never buy any bosh again and from what i hear they manufacture their crapola in china so that is an instant NO.
Monoprice has responded to your video by sending out an email and clarifying that this sticker holds no merit, and they also claim they don't put these stickers on their products. It most likely slipped through manufacturing somehow. You should make a followup video clarifying this. I think Monoprice has a reasonable response (unlike most other companies)
Might just be an employee putting the sticker there as a joke, during the production of the monitor. Then again, Monoprice might also just be making excuses to cover their ass.
But they have the stickers in the factory ..the ones that aren't used and mean nothing...so someone can accidently stick one on? Either that or an employee decided they're going to buy and bring in their own warranty stickers in
@@skalra63 Apple products and computer motherboards are both made in the same factories (Foxconn)... Point being Monoprice might be made in a factory that other brands are made in and an employee accidentally put this sticker on. I bet it's a factory dedicated to monitors from multiple brands.
1. Even if they don't have that in their policy (I mean, this exact place to put sticker), they are still responsible for their damn product. 2. Try take the monitor with this sticker teared and see how "this sticker has no merit". Bet they will go full on your wallet's ass
Sadly the truth is, if they stop doing that they will just invest more into lawyers to make warrantys even hard to claim. Definitely something to look out for
In a decent jurisdiction, using the object according to specification (e.g., by VESA mounting the monitor) does not void warranty, thus a warranty-void sticker necessarily destroyed by such use does not allow the vendor to claim void warranty.
I appreciate the humility of you saying that you're not that intelligent, but I believe the contrary. I've watched a few of your videos, and in them, you were able to cut the BS and see problems for what they truly are. I call that common sense, despite the fact that it isn't very common. I appreciate the video as always, and continue to make quality content.
HP's laptops were known to break down a few days after the 1 year warranty. It came down to a chip for the screen. It had X amount of hours of usage. It is a shame just how bad some companies have become with the products they supply. It seems built in obsolescence has become the new built-in problem with modern made goods.
No. This is what they want. They have spent years playing the long con. Putting cronies in sabotaging from the inside and manipulating congress to remove any teeth that it may have had. The intention is to make the commission as weak as possible so that even regular people are ok with it being dismantled. If it is going to be dismantled, it needs to be while at the same time replacing it with something else that does work, even if temporarily. Anything less than that means that the true enemy wins.
Monoprice clearly made a mistake on the placement of this sticker. They already sent out an email saying that normal use of your device won't void your warranty.
Found the problem. The manufacturers slapped a "warranty void if broken" sticker over the FTC's mouth.
barnacles
Aren't they supposed to do that BEFORE it's broken? 🤣
I think the one they put is 'life void if broken'
Imagine someone uses only 3 bolts to secure this monitor, then it falls somehow and inures them. In the resulting lawsuit where its shown they placed a void if used sticker over the hole how does that affect thier responsibility?
The FTC is too busy in a pointless fight with Microsoft to do anything about warranties
Warranty void if used properly...
That's a new one.
Next will come Warranty void if owned. After that if they damage the equipment in the factory they will go up to random people on the street and demand they pay.
@@hungrymusicwolf The warranty is void and you'll be happy
@@GH0STST4RSCR34M New to me cus everybody defaults to "give him what he wants so he don't rob us when we go home."
@@GH0STST4RSCR34M If you know you say stupid shit, its cool with me. Just stay outta grown folks bidnezz until you adulting properly.
Apple's been using that long time now
Warranty void stickers are explicitly illegal in the USA
But yeah, only works if the FTC does something about it.
You can also sue in small claims court and you can sue for damages including legal fees.
Under the Magnuson-Moss Warranty Act, it is not illegal for a manufacturer to place a "warranty void if removed" sticker on a device. However, it is illegal for the manufacturer to use such a sticker as the sole basis for voiding a warranty when a customer makes a warranty claim.
In other words, the key point is that the sticker alone should not be used as a reason to deny warranty coverage or void a warranty claim. The Act prohibits manufacturers from voiding warranties solely because a consumer has opened the device, repaired it, or used third-party parts or services, unless the manufacturer can demonstrate that these actions directly caused damage to the product.
Manufacturers are still allowed to use these stickers as a deterrent to prevent consumers from opening or tampering with their devices, but they should not rely on these stickers as the primary justification for denying warranty coverage. The burden is on the manufacturer to show that the actions of the consumer (such as opening the device) led to the specific issue for which the warranty claim is being made.
So in conclusion placing such a sticker is not explicitly illegal, i am quite certain it would violate the 1st amendment to attempt making them illegal. You can even put a sticker on your device that says "universe implodes if removed" or "remove if gay". It's just denying the customer a legitimate warranty claim on the basis of a broken/tampered sticker that is illegal. In legal matters you have to pay very close attention to wording or you might arrive to false conclusions like the one you made.
You are welcome.
@@david-1775 7:00
@@david-1775 yes, but only if you were denied a legitimate warranty claim on the basis of manipulation of a sticker, otherwise the small claims court will find that your suit lacks standing.
for your lawsuit to be found having standing you need to fulfill (usually) three criteria:
1 Harm/Injury (basically something has caused you a loss - monetary, reputation, life and/or limb and the likes. it must be qualifiable/quantifiable)
2 Causation (the Harm/injury must be directly attributable to an action of the counterparty of the suit)
3 Redressability (there must be a way for the court through it's decision to make up for the harm caused.)
Since it will be very hard to argue that the mere presence of a sticker has caused you any direct harm, a lawsuit is likely to be thrown out for lack of standing before it even moves to any other phase (discovery etc), unless you actually went to the manufacturer and were denied a warranty claim in violation of Magnuson-Moss.
You are correct on the wording of the warranty act itself.
Frank Dorman a spokesperson for the FTC has gone on record multiple times stating that the FTCs stance is that that stickers themselves do violate the MMWA as they have deceptive implications. Therefore they appear on their face to be a violation.
So as this is the public facing interpretation of the body responsible for enforcing as such, I do believe my origional statement is still valid (perhaps with caveats)
I can't find it anymore but I am sure that there was a way to report warrenty void stickers on products to the FTC too.
But perhaps that has been removed.
@@baraka629
I'm currently in a criminal law course that discusses fraud, and stuff like this. Where companies break the law, and sometimes get a small fine. The author of my textbook straight up said "That shit doesn't work, the only way to ensure compliance is the threat of prison time. When you put these people behind bars, they clean up their act real quick" and dumped a bunch of stats on OSHA compliance and EPA compliance from the late 80s-90s where a few execs went to prison for willful non-compliance violations. Suddenly everything and everyone was compliant. Sometime in the 2000s we stopped doing that, and really need to start again.
I absolutely agree. They always put that fine into "cost" and carry on. Prison time got real and grave consequences.
By this point I agree this BS need to be dealt with harshly.
You'd really think managers or executives stand above the law these days. Except for murder and bank robberies of course. Good lawyers don't count.
@@mariuszmoraw3571It just becomes a strictly economical calculation where if (Amount made through shenanigan)>(Fine for shenanigan)*(Probability anyone bothers catching your BS and taking you to court) then shenanigans continue
The monoprice executives should be jailed.
"If the penalty for a crime is a fine, then that law only exists for the lower class."
We should be able to sue the FTC for failing to enforce consumer protection, making them potentially guilty of conspiring with these companies that are deliberately harming consumers for their own gain. It's either conspiracy or deliberate neglect. They know this is happening, and they should feel ashamed for doing nothing.
People should roam the streets for this. They almost did when Coca-Cola changed their recipe.
Government immunity
You could, but you would only be hurting the tax payer at this point.
If the people who run or make appointments for these agencies could actually be held accountable for these failures, then things might change.
@war2thegrave If the beneficiary of the lawsuit was the consumers hurt by the industries, then the only taxpayers that would be hurting would be the corporations themselves. The problem would be finding a way to compensate everyone hurt by these practices. It would require a massive program to gather consumer accounts of unlawful behavior as well as verifiable proofs of purchase.
@@umbrakinesis2011 The FTC (Federal Trade Comission) is a government agency. Suing them would not result in the collection of damages from the corporations they are supposed to regulate. Since the FTC is funded by taxpayers, any legal fees they would be charged would be paid by the taxpayers.
Came for a joke, got depressed
Huh, you are verified without 100K subscribers. How did that happen?
@@0mathis no idea. Been this way for years.
I wanna know why he has that piece of wood in front of the camera? Is it so he can have his balls hang out while talking?
The joke is biden and the folk that voted for him.
In Louis’ defence, he did say it’s no joke.
The United Corporations of America. The true citizen of the country.
In many ways true the moment they made the idiotic move to say corporations are legal entities the same as ppl they fuked everyone ut the uber rich
In Hong Kong, privately-owned businesses have had the literal right to vote in elections since 1985. In the USA, they don't need one.
I wish companies were as terrified of the FTC, as they are of OSHA.
I wish ftc had balls like the EU
Even then osha fines should be more
@@branestron9521THIS.
We have worksafe here in America's hat. Companies fear them more than our taxes. 😂
@@DepressedMusicEnjoyer Fines are also a problem when a company can just pass the cost on to consumers.
Before those stickers were illegal, I always used to have a sticker on my forehead saying 'I don't take responsibility for my actions', then I started to punch people in the face. Always worked fine.
It's a bit like Trump's statements of asset values when he asks for a loan. He includes a clause that basically says, "none of the information provided in this document is reliable," meaning he is lying and thinks he's covering his legal bases by admitting it up front. Turns out Leticia James and the Southern District of New York disagrees and now Trump is going to lose hundreds of millions of dollars to fines and penalties for fraud.
File your lawsuits in the SD of NY.
I have an idea: put a "warranty void if opened" seal on yourself, then you can just sue the hospital if they try to change you for a surgery
It's absolutely disgusting. Despite those stickers being legal here (uk) we have actual consumer protections, and agencies willing to fight the companies that want to do this, which means that I barely ever see them, and I'm someone who tinkers with stuff a lot.
Fines wont even work, since the companies would just get one or two, and just conclude that it's easier to pay than to change their illegal practices. I believe there was a quote somewhere that read 'If the punishment is a fine, the law is only for the poor'.
Let's send these fuckers to jail!
The stickers aren't illegal, but they are useless because of the Sale of Goods Act which gives an instant, legal, unvoidable warranty against manufacturing defects. The tough part is proving a defect (or disproving, for the manufacturer).
The fines are just written off as a cost of doing business since the profits they get from breaking the laws far exceed the tiny slaps on the wrist they get when "held accountable". I think threat of jail may help, but it may be tricky holding the actual guilty parties (the top executives who make these decisions) accountable. More likely than not, some lesser exec or manager will get thrown under the bus while the criminals remain free.
It’s probably about time that people learn how to covertly remove these stickers and perform maintenance when necessary. Companies couldn’t do shit. What are they going to do? Bring legal attention to someone circumventing an already illegal practice?
Keep fighting, Louis! :)
@09f9 Yep they'll deny a warranty claim as they please the sticker is just their excuse.
Yes, that's exactly what they would do. And some may even attempt to enforce it.
@@dmacrolens they should try suing me then.
I know you can buy them online, is it possible to get the same stickers that these companies use?
Isopropyl alcohol in a syringe is a good start
Warranties are a joke, it's much like auto insurance. If you make a legitimate claim, they'll promptly sue you for fraud.
I had a 35" Monoprice monitor. The DP port died about 11 months of owning it. I emailed their support and after a couple emails they shipped me a brand new monitor overnight and asked me to send the old one back when I get a chance.
Rossman's channel is very interesting to watch from a brazilian perspective since we actually have many customer protections. Warranty here very much works and companies are very much obligated to give your money or a new product back if you need it, i myself have used it a lot for either cellphone, HDDs or whatever i had with problems. I dont think this warranty sticker is prohibited here like it suposedly is in the USA like Ross said, but i dont think we had a case of a sticker voiding the warranty in case of proper use of the product, if we had a case like this the government would be salivating for the oportunity of fining the manufacturer up the a. We have many problems of course, but it seens that customer protections are not one of them, products over here are much less afordable too, maybe because our protections makes products much more expensive? Oh i seriously doubt so, our money is much less worth than the dolar, that alone makes things much harder to buy. Anyways i lost the track, Ross is fighting the good fight, i hope in the future you guys can get some customer dignity.
@@adamk.7177 It really depends on the company and in my experience I have had better luck with U.S. companies honoring warranties compared to foreign companies. It looks like GoTrax is a Texas company, Asrock is based out of Taiwan, and Monoprice rebrands generic items, so stuff probably made outside of the U.S. It is common tactic for companies to say they will cover something under warranty, but not pay for shipping to their country. For many items, it costs more in shipping than the product is worth and that is what these companies are counting on.
Whenever I consider buying a cheap item made outside if the US, I assume that any warranty claim will not be honored. However, since the FTC is basically toothless some U.S. companies also have some shady warranty practices (looking at you Apple) so really I assume that every company wont honor their warranty for most items.
@@adamk.7177First party warranties sometimes. They might have been referring to the optional third party companies handling the warranties.
@GH0STST4RSCR34M I'm sorta like you, though it depends.
There are quite a few companies that honor warranties properly.
On the other hand, depending on what it is, I can either fix it myself or it's probably past its time once it starts to crap out.
Federal Traitor Commission
This is the problem with everything these days. You can write all the laws you want, but it doesn't matter if no one enforces those laws.
We don't even lock up criminals anymore... You think they care about warranty abuse?
Louis, thank you from the bottom of my heart for exposing this, for all your hard work, testifying in all the hearings and continuing to fight this for all of us.
sue the FTC.
Very few people have that kind of time and money. FTC would simply run circles around you until you ran out of money to fight them - that's typically the tactic big corporations and other entities use to get rid of us pesky commoners.
That's a good option. If people don't do something nothing will change.
@@GH0STST4RSCR34Mthis
Their power seems to depend not only on if they care, but on what bigger brother (step brother 🤔) clears them to do.
@@AngelaMerici12 yeah, but if the "something" people do is filing dumb lawsuits, then the only thing that will change is that people will gain a public perception as clowns.
you can sue for anything you can possibly conceive of. you can file a lawsuit because you don't like the color of your neighbors hat. but, if your lawsuit is found to have no legal basis it will be thrown out before it even moves to trial, and you will be a laughing stock.
Or y'know, properly fund the ftc...
Until this issue gets fixed properly, remember that a syringe filled with isopropyl alcohol and some tweezers can take care of anti-tamper stickers. Squirt the iso at a corner of the sticker and slowly peel it back. Keep squirting iso where the sticker is lifting. The glue bonds will easily let go and you can gently pull away the sticker intact. When the alcohol evaporates the adhesive will become sticky again and the sticker can be reapplied. Might not be super helpful in this particular case but plenty of other times where this trick can come in handy. LockPickingLawyer has a video demonstrating this.
this is mostly true, if isopropyl alcohol doesn't work acetone or another solvent may work or not.
another video suggestion which shows different options: Attempting to Tamper with a New Type of Tamper-Resistant Seal from deviantOllam
You must use only a small amount of IPA. Too much will dissolve the adhesive.
So the game could be to repeatedly damage devices with these stickers, then return them with the sticker intact for a refund? I wonder how effectively a community could scale up an action like this.
@@thesenamesaretaken why? You only lose time doing this.
@@MrJerichoPumpkinyou've missed the point
FTC Fines are a joke. They are outdated and need to be adjusted to % of revenue. That would wake them up. A single fine taking their entire profit for a quarter/year would make companies straighten up.
Completely agree with Louis. That is a company just saying "I dare you to do something.!!" and the Government going "Well we have this law and a fine to slap on you.. But we don't have anyone working for us who dares to actually do their job and fine a company for breaking the law... "
*don't have anyone working for us. (end of sentence)
Fixed it for you. I'm sorry for the quip and the slight exaggeration (I pretty much agree with you), but take a gander sometime at number of federal employees versus the population over the last few decades. Population has gone up. Number of civil servants to support that population has been stagnant, sometimes even dropping. Most agencies are lucky if their budgets don't get cut, let alone keep up with inflation. My mother, a lifelong civil servant, once told me that the goal now is not to tread water but to sink slower. Meanwhile, the world gets more complicated, companies get more fancy in their fraud, and Congress acts like a civil servant sneezing is grounds for an audit into "wasteful spending".
There's a lot of people in these agencies that try to do right, but there's only so far you stretch the people and the budget. This wasn't a mistake; there's a lot of lobbying that happens to keep that the reality so companies can get away with anything they want :)
As James O'Keefe has learned, the process is the punishment. That's why he was sued so much. Corporations are doing the same to the consumer and the consumer are dumb enough to tolerate it.
He literally libeled people
@@bootmii98
You ever scroll social media for longer than 5 minutes? Everyone "Libeling" everyone.
Like what the Democrat party are doing now to the Republicans to win... Huge numbers of rubbish court cases all at once..
@@bootmii98 Hey you dirty little Commie worm, he's won ever case against him except one with a well documented criminally acting judge that put him in jail over a decade ago.
You made you fascist Leftists get caught being horrible humans?
@@InvadeNormandy Guaranteed he's a pedo Leftist Biden lover. Double bet he's a public school teacher.
One way to make a point for garbage like this would be to box it up, take it back to the store and demand a refund. Let the retailer know exactly why you are returning the trash. The nice part is that now the item will be sold as "Open Box" at a discount. If enough consumers do this, eventually retailers may black list products and companies doing this.
*THIS! idea is a viable solution to part of the problem. Pity is most folks take the manufacturers admonishment: "Do Not Return This To The Store" to heart. Cheers!*
It's not neccesarily the stores fault if the manufacturer does this. The manufacturer already got their money from the store when they were purchasing inventory.
All you're doing with this is screw the store over for something the manufacturer is doing. Even a brand store is usually a franchise who has to purchase their stock first anyway.
Ah but those companies have the time and resources to take this shit court and then those manufacturers have to wise up or lose big customers.@@TarossBlackburn
@@TarossBlackburnpartially yes. But if the product has been sold to the store was described as a monitor you can install on vesa stand, and it was returned to the store because the consumer could not do that because of the item's condition - the store should do the same. Return the product as faulty: it could not be used as described in the manual. I bet the manual describes how to mount it. Can we follow that? Not. So item is faulty.
This is the crux of the problem. The consumer doesn’t really care until they are impacted by it. They are willing to keep it but then be mad if it breaks later. It is the consumer who is the most at fault.
This feels literary like if a criminal see police not doing anything when he stole some stuff and starts to steal more and more stuff to get as much as he can until it last.
sounds like its the MO for politicians
So, shoplifters in L.A
@@Fl8yd_Johnsonand Chicago
Police don’t have a legal obligation to stop shoplifters in the US, there was a Supreme Court case about this
@@enderlord5347 they don't ave the obligation to answer 9/11 omg some is breaking into my house to rape and murder me call
Consumer Protection? Lol the FTC has been sold out right?
Probably sold at conception :D
@@jamesmurphy7828just like other 3 letter organizations
You're not sure?!
@@dmacrolens😂 I am not proud to say I know anything. It’s like one of those things you are vaguely aware of and foolishly trust that it works. It’s thanks to videos like this and my own dealings that I am made conscious these things. But straight up corruption? I thought this was for 3rd world countries… 🎉 we are all the same after all lol😅
Pretty much the state of all the alphabet regulatory agencies.
It's a 3 point VESA mount. Only use 3 screws and skip the warranty void hole. The manufacturer is testing to see if you have read the manual. The only catch being that due to translator error, they accidentally skipped the 3 screw only detail.
ahh this actually makes more sense ngl
We need to berate the FTC more and more honestly.
Scamming is the norm these days. We call it Scamerica now.
Might as well start putting the "warranty void of removed" sticker on the packaging seal at this point... Man every day that goes by the world puts on a little more clown makeup.
Maybe someone whos getting paid $3 bucks a day just said fuck it and threw that tag wherever lol
I am reminded of a similar sort... a "Breaking this seal constitutes acceptance of the End User License Agreement" sticker on a software CD paper sleeve... with the EULA being on the disc. So you're expected to accept the license (IE, sign a contract) without having read it first.
The problem with anything the FTC or any government/law says, is that the guilty are only guilty if there's someone willing to charge them. "Nothing is illegal unless you get caught", after all.
If it's a paper sleeve surely you can get through it without breaking the seal.
just completely remove the seal, and if the need arise, deny it ever being present in the first place
I love how you just argue in such a strong and expresive way and yet you still sound absolutely calm and collected
My friend was just denied warranty coverage from Lenovo because he admitted to removing his AIO water block/pump to apply thermal paste as a way to troubleshoot the AIO being dead. His PC is only about 2 years old. He also tried an air cooler and it immediately dropped the temps.
He literally save Lenovo time and money by telling them what was wrong and was denied a replacement part because he, an IT professional, removed a CPU cooler.
Playing devil's advocate, not very smart to admit that to begin with. And they don't care about the customer's professional background
@@carnigoth On the contrary, it's like when I claimed warranty on the charger for my electric tool charger. I had fully disassembled it, identified the fault as a manufacturing issue and exactly why it occurred. A five minute discussion later, I got the replacement just like the system here in Sweden is supposed to work.
If you have rights as a consumer, your only option is to exercise them to the full extent when warranted, or you'll lose them.
sounds like something he could successfully challenge.
@@BPo75the difference there is companys know that tradesmen will be able to do something like that and would lose a lot of business for punishing it.
Pc manufacturers are usually just scum seeing what they can get away with.
@@IVIRnathanreilly LoL, I'm not a tradesman by any means, but the difference is that the seller is responsible towards the customer, and then they have to deal with the manufacturer, regardless of product.
If you fine them for 1 instance, you have to fine them for many and that would bankrupt the corrupt overnight and as you can plainly tell, they can't have that - at all costs.
Thats not how the court system works, stop making excuses for lazy asshats
"Too big to fail" also means you have to let them get away with whatever they want to do.
If those companies fail a large part of the economy will too, and at this point I'm afraid to say that's a risk that we might be better off taking.
@@hungrymusicwolfIf a company is too big too fail, then it should either be broken up into smaller companies, or brought under public control. Instead, nothing is done whatsoever.
@@TschackieI agree. We'll have to see what happens if it is tried though. Too much power has been granted to these companies for too long.
They can only hold onto said power through corrupt governments, take that away and they become a cornered mouse, and you know what they say about cornered mice.
@@hungrymusicwolf what do they say about mice?
We need to elect a president who will appoint Louis to the FTC
Impossible, because muricas election is joke. Corruct ppl choose who can be corruct president. Where is first round of election with 10+ candidates? Second round have 2 candidates if nobody get over 50% of votes in first round.
At the point that we have enough people to elect a president, we will have more than sufficient power to completely destroy these companies through boycotts and other market forces. Then, because we were all informed and responsible enough to elect such a president, we won't even need an FTC; we'll support good companies in large enough numbers that good business practices will flourish out of sheer economic necessity.
Wikipedia says, "The commission is headed by five commissioners, who each serve seven-year terms. Commissioners are nominated by the president and confirmed by the Senate. No more than three commissioners can be of the same political party."
@@flagmichael Okay, so you need a President and the Senate. You're only ~50% of the vote away from having the presidency and you only need 51 more seats in the Senate. Good luck.
@jaralara6429 simply make Luis the President and problemS solved.
Louis you look better since moving to Texas. I'm working on moving out there with my family myself.
I have the same bags under my eyes after working in IT for the last 30 years of my 45 year life.
In NZ the law has made warranty void if broken stickers to not affect warranty regardless if you have removed it. Products still need to be fit for purpose. In many countries those stickers have no bearing and only act as a deterrent to not open the device. From a legal position if a product is faulty that sticker has no baring.
I ordered a Seagate external hard drive, and it did indeed come with the "warranty void if removed stickers on the box. It was impossible to open the box without breaking the seal, and indeed, the seals were already broken.
Are you sure it saidd " warranty void" ? usually HDD boxes or plastic bags have a " do not use if seal broken" sticker on them because someone might have tempered with it. I remember having to throw those ones out if i saw them when doing maintaince for MS Azure datacenters
Just cut a hole in the box so you dont damage the sticker 🤫
"warranty void if seal tampered" I took pics, lol.@@therodyman700
Both Stickers were already broken.@@UndercoverDog
I always thought these stickers were odd, especially for EVGA GPUs, when they specifically stated in their policy that it's okay for customers to take apart their GPUs and install aftermarket cooling solutions without voiding the warranty. At least EVGA specifically stated on their policy that it's okay to break that seal.
I would bet that if you did send it for warranty work, they would still decline it for the broken sticker.
@@rhymeswithorange6092 As a watercooling enthousiast with EVGA GPU's. I've RMA'd a total of 7 GPU's over the years (Coilwhine issues). All cards have been opened many times and cleaned many times. EVGA only uses those stickers to know that it has been opened and that they need to inspect that. They wont deny you a warranty over it.
Its sad they're going out of business soon. Man I loved their support and products.
@rhymeswithorange6092 EVGA when they were present had some of the best support and warranty in the business. Their loss in a growingly anti consumer space is awful. Short of intentionally smashing or breaking your own stuff there's far more of a likelihood of being approved.
@@theepicduck6922 they were like the only manufacturer from nvidia who allowed Gpu mining under the warrenties.
@@theepicduck6922I thought the were done with video cards but not out of business
Louis, can you start selling these warranty seals on your store? "Repair your warranty with this one simple sticker for only $4.99 (plus shipping and taxes). Don't delay, buy 2day!"
You don't to be smart to be successful. My first boss left school workout grade 8, he started South Africas biggest chain store, sold it retired at 40. Got bored started a toiletries chain store group, it went international, sold it at 50 immigrated to Australia started another successful business. Taught me about business and how to be successful. You sir are successful, keep at it. Thanks for your hard work. You need to see the gaps others don't and exploit it legally at a profit.
Love your passion Louis. We also have our own Martin Lewis here in the UK, a well renowned and respected consumer champion.
This just screams incompetence, not malice. I'd probably put the sticker over a vesa mount screw too if I was 4 and worked in a sweatshop.
I don't think that makes it any better. Especially since they allowed the incompetence to get all the way to the customer.
They bought two
That's sounds like malicious compliance more than incompetence
So, in your view:
They RANDOMELY put the warranty void sticker
On ONE OF THE FEW part which would lead to the destruction of the warranty,
Resulting the company SAVING MONEY on the customer's back
And they did all that by mistake ?
I so wish I had your naivety, seeing the world as a better place 😇
If you put it over the VESA mount, they give you an extra half-ration of gruel per week!
I love how Louis opens videos by saying "I hope you're having a good day" then proceeds to depress me with news of assorted corporate greed/vitriol 😂
Love ya, man. Never change.
"I hope you're having a good day, because I'm about to change that."
@@dazley8021 lmao
In this case maybe not... i don't think those screws are for securing the monitor base... i think this is a screw less clip on system ... you can see the release button at the bottom. I have seen similar mechanisms on some DELL models
Seeing the vesa mount actually made my blood boil. It's literally normal practice for businesses and normal consumers to use a vesa mount
It's part of lowest cost manufacturing. The sticker placement was a f up.
Your profile picture's bug eyes except for the blep were my exact reaction, followed by incredulity and rage. Out of all the places on the monitor for a "void if removed" sticker, which doesn't belong in existence to begin with, why did they have to choose the frigging VESA mount?
Here in NZ, we have whats called the Commerce Commision, (Com-Com for short) and they do NOT fuck around with handing out fines to companies at all. Their job is to find instances of cartels/monopolies/price manipulation and fair trading, and fining any companies that draw their ire into the DIRT.
You know what happened right? At the Chinese sweatshop where these were manufactured, some boss guy told an assembly line worker to stick a label over a screw hole. Not knowing what the English said or which screw hole to place them on, they just went with the big VESA screw.
That's also my guess
Do you think Chinese people are illiterate or aloof? They're intelligent people, sweat shop workers or not
No, that is not what happened.
Well, 3 screws gotta be enough!
and if it breaks
it should fall under warranty
@@fucku2b This sounds absolutely fair game to me, honestly.
the manufacturer will not honor it because the product is now physically broken and not a result of workmanship
Lmao, this is like a car manufacturer putting Warranty Void If Removed on the tires. Fucking hell man
We all should keep a pack of "void warranty if broken" stickers in our house at all times to slap on things we opened, or in cases like this.
How to make this effective:
1) Minimum $$ fine for each violation, so no more angry letters but some actual consequence is applied
2) The consumer who brings the case gets paid a % of the fine that the company pays
3) no class actions allowed, each individual instance can be brought to court
All of a sudden people will find reason to take a day off to head down to court.
That'll be the Day! 😂
Nah, you are trying to get a payout. The real fix is jail time for executives. Willful non compliance. Overnight policies will change.
Daily fine for not complying to judge decision, and the daily fine increase by the base amount per day without compliance.
Regardless of how long it take, it'll end up costing more than they save with their scummy ways.
@@migs7220 giving the individual a payout strongly encourages reporting. There can't be consequences without reporting, which can be costly and time consuming.
Warranty void if purchased, while FTC has a c**k on their forehead which anyone can suck and FTC will let things slide.
I think RUclipsrs like Louis, Greg Salazar and other youtubers should come together and show these unethical practices done by brands so we as consumers can just stop buying their products once and for all.
It woupd honestly be more effective if CONSUMERS the reason for those companies existance in the first place STOPPED BUYING their products! Either they go under due to sheer stupidify or they figure it out
People are not intelligent enough to know better. Even if they were, no one could replace many US companies because of intellectual property. We no longer have freedom to choose what companies we support or the values we want to see represented in our industries. If we wanted that, the law and its enforcement would include a protection for owners of companies for pursuing the interests of stakeholders over stockholders. Instead, any financial harm to stockholders, no matter the reason, is a material interest to owners and so a risk to persons with fiduciary duties.
One word, lobbying. Nothing will ever happen if someone in power gets $$.
Nah, the placing of the sticker on the product itself isn't illegal. That's the thing. Nobody can go after a manufacturer until they have actually done something illegal, and the placing of the sticker is sus but not against the law as it currently stands, so there is literally nothing one could go after the monitor company for (at least yet).
@baraka629 what are you saying nah to? Your statement has nothing to do with what the op said.
Lobhying, regulatory capture, and good old fashioned poaching of public offices by people with an agenda (They're open to the public, you don't think someone would go "Anyone could snag these seats with the right backing, so why not our representatives?"
Typical Criminal Organization (Government) loss, I tell ya!
Well that's what you call corruption!!
Back in my high school days I got a heavy tools backpack. The fabric ripped around the handle on the first day. Before taking it back to the store for repair I read the warranty card. Apparently my warranty was void if I used it as a school bag or laptop bag (it had a laptop compartment) and it can't get wet or be exposed to direct sunlight either. Absolute joke! In the end they didn't ask any questions and I got it repaired, but it got torn in a few weeks again.
I sell auto parts for a living. One of the biggest vendors we have is Fel-Pro. They have labels that their gaskets are not returnable if opened. They started this labeling scheme when their parts were packaged in cardboard boxes. They have mostly changed over to clear packaging now. They also have started to reduce the sizes and fold their flexible gaskets so you can't tell what they look like. I still maintain we need to send our payments in to them in an envelope labeled "Enclosed check VOID if opened."
You are absolutely right! I'm a Dutchman living in Hungary. If you have a problem with a product, the shop where you bought it will try to make you the cause of the problem. If they can't win the argument they always say, yeh Orbán...
The USA needs more EU.
exactly
Awww hell no. Have you seen the EUs new "free speech" rules?!?!
IKR
I don't remember the last time I actually tried to use a warranty because I've just come to assume the company will find a way to weasel out of it. I mean like a decade or more. I just throw away the papers and assume all my purchases are a gamble, and I'm not nearly as pissed about that as I should be...
Yeah same here and most of the time I don't even want a new one I want one that'll actually last. The gambling nature of purchasing anything now is absurd and any consumer protection is a joke.
@@09f9because it looks good to the dumb consumers who think they will actually get some kind of warrenty should something happen.
@@09f9
The same reason why all politicians, corporations and even individuals lie all the time. Because no matter what we might think, we still wouldn't accept it if everyone was to tell things like they actually are.
sad state of affair if true, in Germany 2 years is standard and I never had an issue with Warranty claims.
@@FINNSTIGAT0R Not true. In the UK, in recent years the politicians have abandoned all pretence and just wear their corruption on their sleeves these days. And still nothing is done.
Sure, they still lie. But that's just habit, now. They don't NEED to lie anymore. They can just do their shady deals in full view of the public and get away with it.
Makes perfect sense. Removing this sticker means the consumer is using the monitor, that poses a risk of damaging it.
I always forget about having ANY warranty . car, bikes, whatever ... you have no warranty .. only one I can say good things about is bunn.. my 5 year old one broke a simple part.. notified bunn.. sent it in.. they sent me a NEW one .. no waffling about it ... thumbs up to them!
so sue the government!
I never back down form any company that wrongs me. I have take. 2 companies to small claims and won both. One of them was U-Haul and they have some internal policy where they do not pay unless you sue them. Totally insane!
Man, if only these companies got to feel the sweat pouring down their heads when a customer brings in their defective or low quality product for warranty and they have to explain to them that a little sticker is telling them they can't replace it under warranty. So BS man. I deal with warranty stuff every day and these companies are just completely bypassing it. Must be nice.
@@sinAnon6689 whaaaat ive never had an issue with ASUS warranties.
@@sinAnon6689 Sorry to hear that, but yea you do you. It is for that reason that I REFUSE to by Crucial memory lol.
HOWEVER....i must ask what was the issue?....being in the repair business, certain things void warranty, which I am in NO way saying you DID....but im trying to cobble it together
Corporate profits - Good
Taxes used to protect citizens - Bad
Government doesn't exist to "protect citizens." If you ever forget what the legitimate job of the government is, go read the Declaration of Independence. Once you get into the right mindset, you can start to fix the problem.
Fuck the system
@@snex000 No you can't. The government does everything it can to stop citizens from protecting themselves.
I thought the government is there to work for the interests of it's country citizens?
@@TheChudoviste Could have saved yourself some embarrassment by reading the declaration of independence like I suggested before commenting.
Louis you are such a character when you are angry at companies for having the gall of being anti-consumer the nan-ya-na-nan-ya made me laugh thank you for making my day today. Keep up the good fight and producing videos that teaches something.
Fines don't matter, prison time does. Prison time is what these people need. It's fully within law to jail them.
As someone who once spent 28 days in a county jail, I'm not going back. It may not work for some people it worked for me. That was..22 years ago or so.
When the penalty for a corporation breaking the law is a fine, it's no longer a law. It's a business expense.
I feel like warranty void stickers should be replaced with "warranty may be void", as in taking something apart further than this may cause damage which may void your warranty, but such a case may not be assumed automatically
So like just a warning?
@@swagmuffin9000 yeah, more just informational than enforcable
@@aeaeaeaeoaeaeaeaeae I kinda agree with that, and the placement of the sticker would actually make more sense there
Abolish the fed!
Hey, this got a reaction. I just got an e-mail from Monoprice with a warranty policy clarification. They specifically mention this video at the top of the e-mail.
Than you for a great explanation of the problems you face. Living in Denmark I hav a pretty good consumer protection - as an example you get a new warranty period if something breaks and is repaired or replaced. Also the “warranty void” stickers don’t always have to be respected for your warranty to still be valid.
Years ago I found one of those stupid stickers in a horrible place as well that would have gotten damaged just by using it normally, I ended up carefully removing the glue and moved it to a place where it would not make sense to have it because there was no screw to "protect". I ended up having to get the device under the manufacture warranty and was ready for them to fight my claim which they tried to, but once I told them that this sticker was not broken and I had photo proof that when the item was sent it was still in one piece they had nothing to do but to send me a new unit and shut up! It felt good to put them in their place for once.
but enforcement of warranty stickers isnt legal so that story makes no sense
@@4xmo Not everyone has the time to go into a legal battle for every time a company tries to fuck me.
@@OLDmanBOB You had enough time to go to your 5 to 9 job to get enough money to buy their shitty product, you can spend 5 minutes writing angry letters.
The next step for them is to ship your product with an already broken warranty seal.
Or better: A warranty seal, that is made out of special paper that slowly sucks up moisture from the air and breaks by itself so you won't notice right after buying and inspecting it.
Even better: When you send in your product for repair, they break the seal, send you a picture and tell you to pay the shipping before you get it back. So the warranty void stickers stay cheap and all costs go on you anyway
Humidity absorbing stickers? You mean like all mobile phones have these days so manufacturers can say every device has water damage even if the device has only seen natural humidity levels?
@@AdamWilberLikesBeer I was wondering if someone would also think about those indicators. My idea was just a little different in a way that those theoretical stickers are typical warranty void stickers that don't change color but rip from a tension they build up as if someone broke the sticker to open the product ;)
There shouldn't be anything inside of a product that they manufacturer/seller CANT fix.
So nothing we can do should be an issue.
As someone who spends a lot of time repairing and fiddling with my stuff, I would disagree with you. I think that a company should have the right to deny free repair or replacement when presented with a repair that displays a gross level of incompetence or negligence on the part of the user. Gross incompetence would cover things like broken PCI slots from the user attempting to insert the wrong end of their GPU, gross negligence would cover things like fried boards from excessive solder. Both protections should only apply when 1) the cause of a device failure can be directly attributed to user error or where user error was a significant factor in the cause of failure 2) the device is in a critical state of disrepair with critical, high value components being either damaged beyond use or missing entirety (components directly damaged by the consumer that remain serviceable need not be replaced by the OEM under warranty).
I don’t think that my housing contractor should be on the hook for me taking a sledgehammer to my retaining wall and I don’t think that a PC manufacturer should be on the hook for me shorting 120 VAC to my 28 VDC motherboard. I also don’t think that PC manufacturer offering a warrantee should have any right to deny said warranty just because a user touched the inside.
1. I never said free.
2. Even if it's been opened, all of those individual parts can be replaced individually.
3. This is about companies using warranty stickers as a means of forcing customers to "buy new items" instead of the company fixing the components and charging for the user damaged individual parts/pieces and covering the labor under the warranty.
Unless I'm mistaken.
Could be.
Could not be.
@@highrider9168 "So nothing we can do should be an issue." you really should clarify that this is referencing the company repairing their product, NOT with the company denying warranty coverage for user error. Something like, "So nothing we can do should keep them from fixing it.", IDK, just so you don't have my autistic ass coming in and reading this with the context of companies denying warranty coverage for stupid s*** and assuming that your comment is saying that there shouldn't be any issue with trying to use a warranty to cover your botched repair job.
For the record, I don't think that opening a product should automatically void the warranty, I said as much in my previous comment, but I do think that there are some people who have no business trying to repair anything more complex than a keyfob, and I think that companies are in their right to avoid bankrolling those people. But again, assuming you haven't found the magic smoke, I don't see why disconnecting the laptop's latch sensor (a modification I have in fact considered for one laptop) should be a warranty-voiding affair.
Pity the taxpayers 😢
Just put the sticker in the middle of the monitor now.
Print it on the screen protection film.
How do we force the FTC to do something about this blatant fraud?
There's only one way I can think of. Start a tiny company with just your family. A labor of love. Conduct business fairly and honestly.
Then do this accidentally one time. I guarantee they will do something about it then. They will destroy you.
Baseball bat, Capone style?
I mean, it worked to motivate his "board of directors"...
I guess if you put the screw through the sticker, that's technically not removing it. Therefore the warranty stands😂
Came down to say this. It doesn't say "...void if broken" as some do.
@@stephenhornickiiiI suppose you're better off doing that than removing it lol
@@stephenhornickiii the screw is under the sticker. It will be broken and removed by taking the screw out.
I pegged monoprice as a slimey lying company long ago when I purchased Cat5e cables which would only go 100mbps. I asked for an RMA and when they contacted me about it I said they can send me replacements so long as they actually meet the standard they claim to meet. They instead gave my money back, knowing that the replacement cables would not actually perform the spec. Anything you buy from them is likely not going to be fully to spec - they prey on people not understanding specs and therefore not realizing when cables don't reach their claimed rated spec.
Monoprice's email brought me here 😅
Other question...
what happens if I use only 3 of the 4 mounts???
high risk of "instability" if I try to move the monitor a bit???
Depending on mount, but you might not have any issues, if monitor and mount is properly made.
Very valid point at the end, btw I like this veteran Louis more because he keeps it real, you dont have to explain why something upsets you every time. We get it.
I agree, it's BS to say the least. We need better people working for the FTC or whoever in charge of this crap
"If the penalty for a crime is a fine, then that law only exists for the lower class."
This is illegal in Australia and the Australian Consumer Law is strongly enforced and the Australian Competition and Consumer Commission (ACCC) have more power than the American Federal Trade Commission (FTC).
This would be like car dealers only putting 3 of 4 lug nuts on each tire and putting a void if removed or damaged sticker on the unused threads...
Yeah but that's the thing - that wouldn't be illegal either. They could literally put a sticker on the car door and frame saying "break seal if gay" and it would also be legal, it coudln't even be outlawed because it falls under free speech protection.
sticker with a label (even a "warranty void" one) = speech => can't be outlawed (as long as 1A exists).
refusing to honor a warranty because of a sticker = action (not speech) => can be outlawed => has been made illegal already (Magnuson-Moss Warranty Act)
it's quite interesting that you have this problem there despite the laws in place. Here in South Africa I've actually had a number of companies like HP and Dell try and void warranties for things that were opened (eg, I upgraded RAM and then a few months later the screen/ssd/etc whatever else fails) but in 100% of the cases I was able to argue the case that their argument was null and void and they ended up warrantying it :) Granted of course we also have consumer protection laws here that are fairly beefy, so I guess they didn't feel like wasting time in court... lol
The issue lies in law enforcement and the fines for those who break the law. In the US and Canada, fines for breaking civil laws are the cost of doing business for the company while the legal procedures always make the accusing party lose money if they’re not another mega corp.
Edit: As for government agencies like the FTC, they just don’t care for the population. Corruption keeps getting worse everywhere.
Edit 2: IMO, fines should not only be based on proven damages, but it should be based on a company’s global revenue. Fines need to be big enough to HURT a company’s activities for disobeying the law. That way, it would make it cheaper to stay in the line.
@@m4sterred853 sigh, such a shame
Nope. Not going to far. Keep up the good work. Some of us are listening, paying attention, and we vote too.
I learned something. Thanks, Luis!
I bought a bosh lawn mowing machine. At first it mowed perfectly, nice cut professional grass. I then noticed that one bolt was getting loose so i refastened it but before i did i used air pressure to clean of some dried grass. My waranty got voided for ... me tightening a bolt. according to Bosh, i had to turn the machine in so they could fasten the bolt ( and then charge me work hours). Will never buy any bosh again and from what i hear they manufacture their crapola in china so that is an instant NO.
HP says THANKS we now will put the warranty void if removed sticker on the plug so you have to remove it for power to flow to work!!!!!
Monoprice has responded to your video by sending out an email and clarifying that this sticker holds no merit, and they also claim they don't put these stickers on their products. It most likely slipped through manufacturing somehow.
You should make a followup video clarifying this. I think Monoprice has a reasonable response (unlike most other companies)
Might just be an employee putting the sticker there as a joke, during the production of the monitor.
Then again, Monoprice might also just be making excuses to cover their ass.
But they have the stickers in the factory ..the ones that aren't used and mean nothing...so someone can accidently stick one on? Either that or an employee decided they're going to buy and bring in their own warranty stickers in
Yeah that smells... funny.
@@skalra63 Apple products and computer motherboards are both made in the same factories (Foxconn)...
Point being Monoprice might be made in a factory that other brands are made in and an employee accidentally put this sticker on. I bet it's a factory dedicated to monitors from multiple brands.
1. Even if they don't have that in their policy (I mean, this exact place to put sticker), they are still responsible for their damn product.
2. Try take the monitor with this sticker teared and see how "this sticker has no merit". Bet they will go full on your wallet's ass
Sadly the truth is, if they stop doing that they will just invest more into lawyers to make warrantys even hard to claim. Definitely something to look out for
Its not removed if you put a screw straight through it, its still on the screen.
Imagine voiding your car warranty by attaching a trailer to your included hitch mount.
In a decent jurisdiction, using the object according to specification (e.g., by VESA mounting the monitor) does not void warranty, thus a warranty-void sticker necessarily destroyed by such use does not allow the vendor to claim void warranty.
I appreciate the humility of you saying that you're not that intelligent, but I believe the contrary. I've watched a few of your videos, and in them, you were able to cut the BS and see problems for what they truly are. I call that common sense, despite the fact that it isn't very common. I appreciate the video as always, and continue to make quality content.
Aren't there any government accountability procedures in the US? If not, at the very least someone could take FTC to court lol
there are but you either win or go to prison for life so nobody has tried it yet
YOU ARE THE MAN BRO, I don't care what anyone says about you. You are the realest of them all.
HP's laptops were known to break down a few days after the 1 year warranty. It came down to a chip for the screen. It had X amount of hours of usage.
It is a shame just how bad some companies have become with the products they supply. It seems built in obsolescence has become the new built-in problem with modern made goods.
You will fix nothing and be happy.
Abolish the FTC. Defund the FTC.
No. This is what they want. They have spent years playing the long con. Putting cronies in sabotaging from the inside and manipulating congress to remove any teeth that it may have had. The intention is to make the commission as weak as possible so that even regular people are ok with it being dismantled.
If it is going to be dismantled, it needs to be while at the same time replacing it with something else that does work, even if temporarily. Anything less than that means that the true enemy wins.
Monoprice clearly made a mistake on the placement of this sticker. They already sent out an email saying that normal use of your device won't void your warranty.