The stand IS adjustable - the "plugs that pop out for the wall mount" (your words) are the second mounting point for the stand, to place it at a different angle (approximately 40 degrees).
When using VoIP services, using the right VoIP phone is important to enjoy better call quality. This review of IP phone is very helpful for VoIP users.
So far, the only complaint I have with this phone is the non-adjustable back plate. The 45 degree angle is JUST enough to glare my overhead light off the screen into my eyes. The screen, while muted, is quite reflective, so with the white light, the screen is unreadable. I have propped it up an extra inch to give it a perfect angle (60-65 degrees... I dunno I haven't measured). Phone seems cool though. I've only had it for a day, still playing with it.
VOIP Portland The GrandStream GXV3175 is the absolute worst IP 'phone I've ever had the displeasure of dealing with. Just as Monty Python's dead parrot, it does indeed have "lovely plumage," but try using it and you'll immediately be crippled by its ridiculous lag and inconsistent touch screen. I supplied four of them to a customer and within a week was being begged to replace them with something more functional. Given that experience, there's no way I'd risk my reputation by recommending another GrandStream full touch-screen 'phone, no matter how much of an improvement the GXV3275 is purported to be.
That couldn't be further from the truth - Yealink is an innovator and provides far more regular firmware upgrades than any other supplier I've dealt with and their online product support is amazingly fast. Polycom's certainly good construction-quality-wise, but its products are frequently lacking in the features department and they seem to be unable to shake off their proprietary PBX background. This isn't just conjecture though - I have Polycoms in my own office, and truth be known the only reason I got them was that I managed to get a bundle at the right price. If you're being put off by the price of Yealink handsets, you're probably looking in the wrong places. Stay away from Amazon and the like; consult Yealink's web site to find your nearest authorised distributor and deal directly with them (hint: the retail mark-ups applied by most retailers are ridiculous).
***** You'll find no problems with the Polycom's quality of construction or voice clarity, but as I mentioned previously, there're a number of SIP features which other manufacturers consider standard, which Polycom doesn't support. For example, I have never heard of anyone being able to pick up an incoming call to someone else's extension using a BLF button on a Polycom handset. My biggest annoyance with my IP650s goes further than that though - custom ringtones and several other settings are "forgotten" by the 'phone on re-boot, necessitating the establishment of a TFTP server on the network to "re-supply" these details to the 'phone when it needs them. Perhaps acceptable in a network of 50+ 'phones, but in a small office environment it's ridiculous. Given your strong desire for Polycom devices, I have to ask - are you planning on following the SIP path, or using the Lync platform? You'll need to be very careful in specifying which when you place your order, because they are entirely incompatible (and firmware re-flashes aren't guaranteed to be successful - and will also void your warranty). If you *are* going to be using, Lync, your choice is obvious - you won't be able to use Yealink, GrandStream or any of the others; you'll be locked into the small number of vendors willing to follow Mickey$oft's laughable path. A couple of trailing notes... USD$98.59 (after their "cart discount") for a bare-base handset like this is nothing spectacular - the GrandStream GXP-2130 offers far more and has a street price of UDS$69 (ignore VoIPSupply's grossly bloated price of USD$95). Buying from an authorised distributor only gives you the assurance that if something goes wrong with the *hardware*, you'll be able to have the device repaired or replaced under warranty. If you need any help with the firmware or any type of technical support, you'll be pointed in the direction of Polycom's support web site, which is rather scant to say the least.
***** If you're going to be using a hosting service, there's a 99.9999% chance they'll be using SIP. Lync has only ever been used internally in enterprises where the purchasing decisions are made by idiots. Just as no credible system administrator would use or recommend M$ Exchange, so too will no credible VoIP consultant use or recommend M$ Lync. Selecting custom rings based on incoming caller ID or (if you have multiple DIDs) the line the call came in on is handled by your PBX, which then appends an ID code to the end of the string it sends to the 'phone (so the 'phone knows which ringtone to use). You say you're with a business VoIP service, so you have two options of running the 'phone - either use their services as a "hosted PBX," or set up your own PBX locally and connect the 'phone through that. The latter is the option I use and recommend, as it not only gives you the ability to experiment and gain experience with VoIP, it also gives you virtually unlimited customisation options. A side benefit is that you can place extension-to-extension calls and listen to voicemails even when your internet connection is down. If you're only wanting to set a 'phone system up for yourself and don't want/need to learn the more advanced abilities of a local PBX, using your provider's hosted services is a far easier and quicker option. I'm not a big fan of IVRs (auto-attendants) either, but they're a "necessary evil" when you're running a small business. The trick is to keep the announcement as short as possible so as not to alienate regular callers, but courteous and informative enough so first-time callers won't be put off. Start with a simple greeting announcing your business name, then immediately launch into the options - and make sure you include a finishing option to (for example) "press 9 to hear these options again," so first-time callers don't have to hang up and call again if they missed the options.
![Review: Yealink T42G, T46G, T48G [deutsch]](http://i.ytimg.com/vi/SAOXje1w3vc/mqdefault.jpg)
![Review: Yealink T42G, T46G, T48G [deutsch]](/img/tr.png)
The stand IS adjustable - the "plugs that pop out for the wall mount" (your words) are the second mounting point for the stand, to place it at a different angle (approximately 40 degrees).
When using VoIP services, using the right VoIP phone is important to enjoy better call quality. This review of IP phone is very helpful for VoIP users.
So far, the only complaint I have with this phone is the non-adjustable back plate. The 45 degree angle is JUST enough to glare my overhead light off the screen into my eyes. The screen, while muted, is quite reflective, so with the white light, the screen is unreadable. I have propped it up an extra inch to give it a perfect angle (60-65 degrees... I dunno I haven't measured). Phone seems cool though. I've only had it for a day, still playing with it.
Wow, do you think you could have more camera shake?
+Kevin Amazon didn't' even notice. you must have sensitive eyes :P
the part he called a "headphone jack" is actually the microphone for the speakerphone.
I have this phone on my desk as well as a remote phone set up at home.
Nicest phone out there right now. Much nicer in person - a work of art.
Still a great phone. The Grandstream 3275 is our favorite though. Yealink does make very nice phones (the T series specifically).
VOIP Portland The GrandStream GXV3175 is the absolute worst IP 'phone I've ever had the displeasure of dealing with. Just as Monty Python's dead parrot, it does indeed have "lovely plumage," but try using it and you'll immediately be crippled by its ridiculous lag and inconsistent touch screen. I supplied four of them to a customer and within a week was being begged to replace them with something more functional.
Given that experience, there's no way I'd risk my reputation by recommending another GrandStream full touch-screen 'phone, no matter how much of an improvement the GXV3275 is purported to be.
That couldn't be further from the truth - Yealink is an innovator and provides far more regular firmware upgrades than any other supplier I've dealt with and their online product support is amazingly fast.
Polycom's certainly good construction-quality-wise, but its products are frequently lacking in the features department and they seem to be unable to shake off their proprietary PBX background. This isn't just conjecture though - I have Polycoms in my own office, and truth be known the only reason I got them was that I managed to get a bundle at the right price.
If you're being put off by the price of Yealink handsets, you're probably looking in the wrong places. Stay away from Amazon and the like; consult Yealink's web site to find your nearest authorised distributor and deal directly with them (hint: the retail mark-ups applied by most retailers are ridiculous).
***** You'll find no problems with the Polycom's quality of construction or voice clarity, but as I mentioned previously, there're a number of SIP features which other manufacturers consider standard, which Polycom doesn't support. For example, I have never heard of anyone being able to pick up an incoming call to someone else's extension using a BLF button on a Polycom handset.
My biggest annoyance with my IP650s goes further than that though - custom ringtones and several other settings are "forgotten" by the 'phone on re-boot, necessitating the establishment of a TFTP server on the network to "re-supply" these details to the 'phone when it needs them. Perhaps acceptable in a network of 50+ 'phones, but in a small office environment it's ridiculous.
Given your strong desire for Polycom devices, I have to ask - are you planning on following the SIP path, or using the Lync platform? You'll need to be very careful in specifying which when you place your order, because they are entirely incompatible (and firmware re-flashes aren't guaranteed to be successful - and will also void your warranty). If you *are* going to be using, Lync, your choice is obvious - you won't be able to use Yealink, GrandStream or any of the others; you'll be locked into the small number of vendors willing to follow Mickey$oft's laughable path.
A couple of trailing notes...
USD$98.59 (after their "cart discount") for a bare-base handset like this is nothing spectacular - the GrandStream GXP-2130 offers far more and has a street price of UDS$69 (ignore VoIPSupply's grossly bloated price of USD$95).
Buying from an authorised distributor only gives you the assurance that if something goes wrong with the *hardware*, you'll be able to have the device repaired or replaced under warranty. If you need any help with the firmware or any type of technical support, you'll be pointed in the direction of Polycom's support web site, which is rather scant to say the least.
***** If you're going to be using a hosting service, there's a 99.9999% chance they'll be using SIP. Lync has only ever been used internally in enterprises where the purchasing decisions are made by idiots. Just as no credible system administrator would use or recommend M$ Exchange, so too will no credible VoIP consultant use or recommend M$ Lync.
Selecting custom rings based on incoming caller ID or (if you have multiple DIDs) the line the call came in on is handled by your PBX, which then appends an ID code to the end of the string it sends to the 'phone (so the 'phone knows which ringtone to use).
You say you're with a business VoIP service, so you have two options of running the 'phone - either use their services as a "hosted PBX," or set up your own PBX locally and connect the 'phone through that. The latter is the option I use and recommend, as it not only gives you the ability to experiment and gain experience with VoIP, it also gives you virtually unlimited customisation options. A side benefit is that you can place extension-to-extension calls and listen to voicemails even when your internet connection is down. If you're only wanting to set a 'phone system up for yourself and don't want/need to learn the more advanced abilities of a local PBX, using your provider's hosted services is a far easier and quicker option.
I'm not a big fan of IVRs (auto-attendants) either, but they're a "necessary evil" when you're running a small business. The trick is to keep the announcement as short as possible so as not to alienate regular callers, but courteous and informative enough so first-time callers won't be put off. Start with a simple greeting announcing your business name, then immediately launch into the options - and make sure you include a finishing option to (for example) "press 9 to hear these options again," so first-time callers don't have to hang up and call again if they missed the options.
Great review….thank you!
Can you recommend a wifi phone that doesn't run on ethernet?No modem or router.