Trying to return a faulty item since Friday last week, twice now ive been told a courier would collect the item and twice ive stayed home all day waiting and no one has turned up. Ive spent over an hour on the phone to customer service and still not resolved. Was told that I didnt need a reference number one day, got one the next day and today they say the referecne number doesn't mean anything. Terrible service will be closing my account and recommend anyone else does the same.
Trying to return a faulty item since Friday last week, twice now ive been told a courier would collect the item and twice ive stayed home all day waiting and no one has turned up. Ive spent over an hour on the phone to customer service and still not resolved. Was told that I didnt need a reference number one day, got one the next day and today they say the referecne number doesn't mean anything. Terrible service will be closing my account and recommend anyone else does the same.
🤘 քʀօʍօֆʍ