5 Easy Ways To Troubleshoot The Eyedropper Tool In Photoshop

If your eyedropper tool stops working correctly in Photoshop, then it's time to do some troubleshooting. Depending on how you like to use this tool, the steps to solve your issues may not be immediately obvious. Luckily, with the tips outlined here, you'll learn how to quickly fix the eyedropper tool when it stops working in only a couple of seconds.
The most common reason for this tool to stop working is because of 5 main reasons. The first is that the layer mask is selected so you only sample white. The second is that you aren't able to sample the layers you want, meaning your sample type is incorrect. The third reason is that your sample size is set too large or too small, while the fourth and fifth reason is little things like you don't have the sample ring option checked off, or are using the wrong eyedropper tool. No matter what problem you're facing, the eyedropper tool tips you'll learn here will get you back up and running in no time.
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Timestamps
0:00 Intro + Overview
0:51 Problem 1: Sampling Layer Masks
1:57 Problem 2: Wrong Sample Type
3:21 Problem 3: Wrong Sample Size
4:47 Problem 4: Missing Sample Ring
5:35 Problem 5: Using The Wrong Tool
6:43 Final Words

[@shlomoeshet8525]

Great tips. Beautifully presented. Thanks.

[@vidmaster7]

Thank you, Brendan. This is an excellent tutorial and answered all of my questions and more. I never even knew about the Sampling Ring.

[@richardlloyd151]

Great tutorial. Easy to follow. Thanks

[@adytan712]

Thanks Brendan. I was having problem in stamping the correct colour and solution 3 works like a magic. Thank you very much!

[@Karna.Tjahyana_ID]

Thanks for the tips. 👍

[@rupe6103]

Very helpful. Thank you!

[@user-ff4lt3bo7i]

Thank you so much！

[@alincostache2750]

Great helpful video,Thank You💎

[@saraalaraimi7534]

Thank you !

[@user-to1os9lc8c]

Thank you !!!

[@andrewjacksonobol2049]

Thank you, Sir! This simple problem consumed almost an hour of my time. Now am good. Big up!

[@BrendanWilliamsTutorials]

Glad it helped :)

[@PersonalVideoStorage]

Thank you, thank you! Tip no. 2 just saved my afternoon!! :D

[@sreejithu2914]

Thjanks man , just what I needed

[@DayLiaC]

OMG Thank you sooooo much!!!

[@anoukdenoyelle3363]

Thank you very much, it was very helpful and well explained. Clear and straight forward

[@BrendanWilliamsTutorials]

Happy to hear !

[@georgetriantafyllides2820]

yes excellent tips

[@kiluardeshna3259]

Thanks man! it troubles me since week. you saved me.

[@partylson]

Ty, usefull video

[@bluebirdtrips1657]

Thank you very much, I encountered exactly these problems.

[@francoisroberge3117]

Very useful. Thank you so much.

[@BrendanWilliamsTutorials]

You are welcome

[@Habz10]

Life saver!

[@TanvirAhMed-sc7mm]

thanks brother

[@PreetamMahapatra]

Thanks a lot dude. you saved my time

[@colourpointprintingadverti8784]

Thanks man you solve my problem

[@inderillusions6814]

Thank you So Much For this Video i was facing issues from so many days and was confused y i am unable to select colors but after watching your video just in seconds my problem got solved thanks a lot .!

[@pratapbajracharya007]

Thank u

[@namphuong005]

OMG thank u a lot :)) i'm struggling for a while. Now u save me 🥰

[@m3creationsmonishmmhatre259]

thank you so much my problem has been solve

[@riteshmalewar6779]

thanks you so much my problem has been solve

[@smitikadoshi3472]

Thankyouuuuuuuuuuuuuuuuuuuuu sooooooooo much!!!!!!!! :'D

[@phuat4311]

Thank you for this

[@BrendanWilliamsTutorials]

No problem!

[@nketiahtv5355]

Wow. God bless you. My problem is solved

[@alexversion4234]

finally im enlightened for second problem, thanks

[@BrendanWilliamsTutorials]

Happy to hear!

[@DanielaAlarconilustracion]

thank you it was the size of the sample

[@TheQxx]

Whew - thanks. It was the Sample Size setting for me being on 101 x 101 average instead of point sample. Was driving me nuts.

[@caffeinatedbuddy]

I panicked and reset all to default settings and thought of a bug... until I came into this video! Thank you very much!

[@b991228]

Can point sample sometimes incorrectly pickup color noise in a low resolution image?

[@jerryg9581]

Thank you. It sure is obvious when you see the problem. Definitely a "duh"moment. Thanks again!

[@photonsonpixels]

Thanks, Brendan. Very timely actually! I am having a problem whenever I want to compare color values of two areas of the same layer. Once I have placed the "marks" (with the version of the dropper that you showed on problem #5), I don't know how to remove them. Can you let me know how to do that? Thank you!!

[@BrendanWilliamsTutorials]

You can press the “clear all” option in the upper settings bar when using that version of the eyedropper. Alternatively you can holy Alt/opt + click on the points you want to delete. If that doesnt work try holding opt/alt + shift and click on points to delete.

[@photonsonpixels]

@@BrendanWilliamsTutorials Thanks, Brendan!

[@nadinewaleed5992]

i also have a problem with the drop tool i only have 3d material drop tool and it isnt working too .. last thing :') when i press the line tool it makes an arrow shape instead of a line so how can i fix those three things please

[@iamgoonjuice]

my eyedropper tool only shows white and goes to black in the color box no matter the setting or layer I am on. Anyone know how to fix that?

[@jamesgjurovich7893]

why do the box's at the bottom turn black and white when i click on the brush tool?

[@markymaarty]

What about text eye dropper tool?

[@nadinewaleed5992]

i cant find accept the 3d material eyedropper tool in my photoshop 2021 and it isn't working

[@MImran-kf1vj]

instead of showing eyedroper cursor other icons show then this tool dosnt work please solution

[@omivlogss]

hello.sometimes when i use brush tool and work and when i pick the dropper tool i cant see that circle thing which pop ups on the screen to match the colors why is that? And at the same time i cant zoom smoothly those problems happen together

[@BrendanWilliamsTutorials]

The sampling ring won't appear on your brush if the "show sampling ring" option is unchecked in the eyedropper tool settings. It's kind of weird IMO but if you go to the Eyedropper tool, check off the "show sampling ring" option in the upper settings bar, then go back to your brush tool and sample using the Alt/Option key, the ring will appear again. I feel like there should be a setting for that more accessible from the brush tool directly.

[@noviarahmadhani4176]

@@BrendanWilliamsTutorials i cant checked the'show sampling ring'

[@topheipallasigui1102]

When i color drop, it color drop on my 2nd swatches😭, like when i use foreground it color drop on backround

[@BrendanWilliamsTutorials]

Click on the foreground color swatch in the color panel and it will fix this problem

[@rushikeshjadhav7179]

✨♥️

[@thepurpleperp4564]

I wish we could completely turn off alpha sampling

[@moesiatestecles1975]

I have an issue that was not mentioned and it's driving me up the wall:
The rectangle tool will randomly decide not to react to my eyedrop sample and instead keep the previous color it had. When I go to brush everything is fine, back to rectangle and somehow it didn't catch the memo. There is an option to choose swaps of color in the tooltip window for the rectangle tool, but I just want it to change it's damn color according to my eyedropper as every other tool does. Any else having this problem?

[@Gyllrexxar]

have you fixed it ?

[@ririkey168]

Hi I have a problem and it always leaves a circle mark whenever I use eyedropper; how can I fix that?
ruclips.net/video/jUt95oedyWM/видео.html

[@riponahamed6204]

Hey Bro You have been Great help to me. Special Thanks Boss from Bangladesh🇧🇩.....❤️