Posting this warning for other dog owners looking to purchase a crate for their car. TransK9 crates have an unsafe flaw in the design. We bought this TransK9 crate for the back of our car because we believed it was safe, would protect our dogs from accidents, and we would all feel more secure. However, we experienced an incident where our dog got her snout stuck in the grate of the door so severely that she chipped two of her teeth and damaged the top of her nose (bloody and severely bruised). We had to use small bolt cutters to cut her out of the door. Luckily she didn't break her nose, but we're still watching her teeth closely, and she will need dental work. We contacted the company, TransK9, for support, however what we received was lectures about anxious dogs and the importance of reading terms and conditions. They did offer to replace the doors with ones that have smaller openings, however a few days later they rescinded this offer and instead leaned on their terms and conditions as an excuse. They did offer to send us replacement doors identical to the ones Cooper got her snout stuck in. No one wants to see their dog in pain.
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Posting this warning for other dog owners looking to purchase a crate for their car. TransK9 crates have an unsafe flaw in the design. We bought this TransK9 crate for the back of our car because we believed it was safe, would protect our dogs from accidents, and we would all feel more secure. However, we experienced an incident where our dog got her snout stuck in the grate of the door so severely that she chipped two of her teeth and damaged the top of her nose (bloody and severely bruised). We had to use small bolt cutters to cut her out of the door. Luckily she didn't break her nose, but we're still watching her teeth closely, and she will need dental work.
We contacted the company, TransK9, for support, however what we received was lectures about anxious dogs and the importance of reading terms and conditions. They did offer to replace the doors with ones that have smaller openings, however a few days later they rescinded this offer and instead leaned on their terms and conditions as an excuse. They did offer to send us replacement doors identical to the ones Cooper got her snout stuck in.
No one wants to see their dog in pain.