Cross Save | How To Unlink PSN Account From Genshin Impact | Unlink PS4/PS5 From Mihoyo Account |PSN

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  • Опубликовано: 30 янв 2025

Комментарии • 1,4 тыс.

  • @whitefangpower
    @whitefangpower  3 года назад +75

    Hey Guys! After A Long Break From Genshin I'm Back!! Kindly put your question under this thread and I will try my best to answer All Your Question! Happy Genshin~

    • @neilklienbaccay8492
      @neilklienbaccay8492 3 года назад +3

      How long did the unlinking procces was done?
      Cuz i just did mine too and theres an upcoming event i want to join in so i want to know...

    • @Oyasumi-sora
      @Oyasumi-sora 3 года назад +2

      In the 9th question it wasn’t important before but now i gotta answer what should i answer the characters i have on my main acc or the new acc on ps4 ?

    • @whitefangpower
      @whitefangpower  3 года назад +1

      @@neilklienbaccay8492 depends on mihoyo support it can takes until 3-4 working weeks. There are cases people got early 3-4 days. Finger crossed

    • @whitefangpower
      @whitefangpower  3 года назад +1

      @@Oyasumi-sora you should have traveler, and amber if you follow the video and it is because you link wrong server the game start anew.

    • @Oyasumi-sora
      @Oyasumi-sora 3 года назад

      @@whitefangpower oohh so i answer with the characters i have on the new account i see, thank u sm

  • @RevelationOne
    @RevelationOne 2 года назад +465

    This cross save system is the absolute worse.

    • @cheesecakelasagna
      @cheesecakelasagna 2 года назад +91

      This! I clicked "skip" upon first play because I thought I could just log in and out like I always do in mobile and PC.

    • @notyou9252
      @notyou9252 2 года назад +38

      I totally agree, like how am I supposed to know when I started

    • @pineapple3555
      @pineapple3555 2 года назад +8

      @@cheesecakelasagna same :(( did u ever get into your account on console??

    • @cheesecakelasagna
      @cheesecakelasagna 2 года назад +12

      @@pineapple3555 Hi, sorry for the late reply. Yes, I can now play my already existing Hoyoverse account on the PS4. It took ~9 days to get an email back but it worked!

    • @pineapple3555
      @pineapple3555 2 года назад +4

      @@cheesecakelasagna No problem! They also got back to me after some days! 😊 glad we have our accounts back

  • @itjustyui.473
    @itjustyui.473 3 года назад +88

    Thank you very very much! I accidentally put my account on America since I have no idea that it will automatically go with the psn account selected region, this really helped me, thank you!

    • @whitefangpower
      @whitefangpower  3 года назад +4

      no problemo and happy genshin

    • @michaelnc2053
      @michaelnc2053 3 года назад +5

      how did u fixed it, i follow the instructions and nothing happen :(

    • @hyeocat2216
      @hyeocat2216 3 года назад +2

      Same :')

    • @smycc8603
      @smycc8603 2 года назад

      Hi! Are you still in NA server after unlinking it? And can you now buy bp after unlinking it? Cause I've been wanting to buy bp but in from Asia

  • @maglen69
    @maglen69 Год назад +20

    It shouldn't be this damn hard. . .

  • @noirdeepee1356
    @noirdeepee1356 3 года назад +170

    Hey man thank you very much 😊. They replied immediately in 8 hours, I thought it will take days or weeks to confirm my unlink request.

    • @whitefangpower
      @whitefangpower  3 года назад +11

      Happy Genshin~

    • @donuttruck7037
      @donuttruck7037 3 года назад +22

      wtf, its been 6 days for me right now and no one responded

    • @neokk5676
      @neokk5676 3 года назад +7

      @@donuttruck7037 Same, 5 days for me.
      Have you had any luck yet?

    • @donuttruck7037
      @donuttruck7037 3 года назад +11

      @@neokk5676 yea lol, they unlinked mine yesterday after 8 days

    • @watee9908
      @watee9908 3 года назад +4

      @@donuttruck7037 do you still have your previous game memory? from the server you play in

  • @gogohoffman
    @gogohoffman 2 года назад +9

    An article online said if the initial PSN link option was skipped, it will create a new game and I won’t be able to link accounts… then I found your video, fingers crossed… I don’t want to lose progress initiated on my mobile device, your video gives me hope.

    • @jwyzone
      @jwyzone 2 года назад

      it works? :(

    • @kaeyaswife926
      @kaeyaswife926 2 года назад

      Same here. I didn't skip the link option and i linked my acc on mobile it said that my mobile acc has been linked successfully but it still created a new game... I'm going to try to unlink it with this tutorial. Kinda gives me hope

    • @chrishenry2727
      @chrishenry2727 2 года назад +1

      @@kaeyaswife926 its probably because of the servers. i cannot log into my main. my main was on america and the country i live in is in europe. i kind of lost hope at this point

    • @nourhanghabar5778
      @nourhanghabar5778 2 года назад

      @@kaeyaswife926 did u lose ur mobile progress after the unlink?

  • @followwer9036
    @followwer9036 2 года назад +5

    Thanks friend, I've been looking for a video like this for years, I finally managed to unlink a dead account from two years ago

  • @Yicellyakiniku
    @Yicellyakiniku Год назад +7

    This dude is amazing! Thanks! You actually helped me so much!

  • @brokenfood2039
    @brokenfood2039 3 года назад +41

    tank you so much for the video, hopefully i can now play on my ps4 if im tired of my pc, and viseversa. it helped alot

    • @whitefangpower
      @whitefangpower  3 года назад +1

      Glad to help. Happy Genshin

    • @MEiSSDM
      @MEiSSDM 3 года назад +1

      @@whitefangpower good day sir there new question on the unlick psn account form if this mihoyo or psn account info its a must fill out question advance thank for your reply on this one sir 10. Account Data
      a) List of playable characters b) 5-star weapons c) others

    • @whitefangpower
      @whitefangpower  3 года назад +1

      @@MEiSSDM Just put the accidentally created new game ps4 details. You can noticed that the uid is different especially the heading which is 6,7, or 8. From this you know that the server is different and causes the error while linking.

    • @MEiSSDM
      @MEiSSDM 3 года назад +1

      @@whitefangpower thanks

    • @whitefangpower
      @whitefangpower  3 года назад

      No problem

  • @whitefangpower
    @whitefangpower  3 года назад +9

    Update: The Dummy Account I Made for this Video Takes Around 15 Days to Unlink (check at Account at Mihoyo Official Website). No Email received regarding to unlink. Hence in conclusion if you click the same info on the video it will unlink your psn id and you can link it to the correct psn region afterwards.
    Kindly Like, Share, and Subscribe To Help My Channel Growth.
    How To Unlink PS4/PS5:
    ruclips.net/video/91KVKqyfTe0/видео.html
    How To Link PC/Mobile Account To Ps4/PS5:
    short ruclips.net/video/ZFWeioVByz0/видео.html
    detailed ruclips.net/video/AX4j7mWr6Uw/видео.html
    How To Link PS4/PS5 To PC/Mobile
    ruclips.net/video/u7yyhZBfO_4/видео.html
    How To Get Alloy To PC/Mobile
    ruclips.net/video/Ul7tFOLhHxE/видео.html

    • @Icy_Feather
      @Icy_Feather 3 года назад

      Will this delete my progress on my Asia server account? I didn't make a dummy account. I accidentally linked my PC account to my PSN which was registered to America, now I want to unlink it and make an Asia PSN. But I'm scared it will delete my Asia progress.

    • @whitefangpower
      @whitefangpower  3 года назад

      @@Icy_Feather Is it in the same one login id? If yes there is no problem because you only fill in the wrong uid created by mihoyo when the game start anew in the unlink form. So it will delete the new game created because of wrong server linking.

    • @LunaWaves
      @LunaWaves 3 года назад

      15 days....

    • @whitefangpower
      @whitefangpower  3 года назад

      @@LunaWaves There are some got it early like 2-3 days only depends on your luck

  • @ultra_amz_galaxy
    @ultra_amz_galaxy Год назад +2

    I wish I had a time machine to travel to the past and tell myself to not press the SKIP option when first time logging in on my ps4 account

  • @scarlet5604
    @scarlet5604 3 года назад +17

    tysm i’ve been trying all night to fix this, hopefully it works

    • @whitefangpower
      @whitefangpower  3 года назад +3

      It will work if the cause is wrong server between psn and mihoyo.

    • @scarlet5604
      @scarlet5604 3 года назад

      @@whitefangpower yup , I emailed them last night I just gotta wait for a response

    • @user-zo2rj8xi1b
      @user-zo2rj8xi1b 3 года назад

      @@scarlet5604 they should have replied within the first 10 minutes, if they didn't I guess you should email them from another email address

    • @scarlet5604
      @scarlet5604 3 года назад

      @@user-zo2rj8xi1b i’ve already tried 3 different gmail accounts and one yahoo account

    • @user-zo2rj8xi1b
      @user-zo2rj8xi1b 3 года назад +1

      @@scarlet5604 damn that's tuff I sent with two accounts and both got the reply. I'm kinda impatient lol. I really wanna try to get shogun :((

  • @CreativeUsernxme
    @CreativeUsernxme 3 года назад +3

    Your mihoyo customer service is so fast, it took me 3 weeks to get the email for unlink

    • @ellaaaa3571
      @ellaaaa3571 3 года назад

      I got it within a minute

    • @whitefangpower
      @whitefangpower  3 года назад

      should be getting within minutes the automated email. Maybe the email you used is not in mihoyo server.

  • @josetenorio2439
    @josetenorio2439 3 года назад +9

    thank you so much you saved my life. now I just have to wait for the email.

    • @whitefangpower
      @whitefangpower  3 года назад

      the automated email should arrived shortly after you request it. For unlinking I just check everyday at mihoyo website until it is unlinked and there is no email received regarding my account was unlink.

    • @worlds_end_girl
      @worlds_end_girl 3 года назад

      @@whitefangpower excuse me, i had a genshin account hacked and i just got it back recently. they linked a PS account to it and i wanna get rid of it for less risk. before they added the PS account, the genshin account was on mobile and it had a lot of progress. the only progress that changed on the PS was the raiden shogun. if i unlink the PS account, will it delete what that person did, or will it delete EVERYTHING i did too?

    • @worlds_end_girl
      @worlds_end_girl 3 года назад

      i also don’t have the persons ps data, so im worried that i can’t unlink it at all.. could they access my account through the PS?

    • @whitefangpower
      @whitefangpower  3 года назад

      @@worlds_end_girl it will delete all. nothing can be done at the moments until mihoyo allows unlink.

    • @whitefangpower
      @whitefangpower  3 года назад

      @@worlds_end_girl maybe you can address it to mihoyo customer service. and put it in the reasons others.

  • @Jose_Mourinho123
    @Jose_Mourinho123 2 года назад +2

    Bro thanks so much, in genshin release i picked lumine, but now i want aether

  • @rounukkaur1833
    @rounukkaur1833 2 года назад +4

    Also will you keep your character constallation? Like will everything be saved?

  • @dersenart
    @dersenart Год назад +2

    Hi! I have a question, I want to link my main genshin account to a different PSN account from the current one. Is it possible to switch without losing all your progress?

    • @Veno77
      @Veno77 Год назад

      Please let me know if you knew ^^"

    • @risotto0023
      @risotto0023 Месяц назад

      Did you guys find out?

    • @dersenart
      @dersenart Месяц назад

      @@risotto0023 no, i actually lost interest in the game in the meantime and I don't play it anymore 😅

    • @risotto0023
      @risotto0023 Месяц назад +1

      @dersenart Sup, thank you very much for your reply I appreciate it 🙂‍↕️

  • @jelenaross9261
    @jelenaross9261 3 года назад +10

    This video has been helpful but one thing, I've tried 4 times now to send the PSN unlink form but each time they won't accept it. I don't know what I'm doing wrong in the form but it's really getting onto my nerves as I feel like im never getting ot right :(

    • @saramarin9862
      @saramarin9862 3 года назад +1

      Hi, I'm having the same problem, you already know how to fix it?

    • @neiichu7729
      @neiichu7729 2 года назад

      @@saramarin9862 hey im having the same problem... if you knew how to fix it please let me know :(

  • @Pearllsubs
    @Pearllsubs 2 года назад +1

    When they ask you to provide the email adress do you type in the one you used for the playstation account or the one you typed in while logging into genshin on the ps

  • @abhi-wq8xz
    @abhi-wq8xz 2 года назад +1

    Best video ever bru
    Ty
    Received the mail within 5 hours
    But youll need to substitute mihoyo by hoyoverse

  • @katiesaeyo
    @katiesaeyo 3 года назад +30

    edit: if you have any questions, please ask WhewDiffiCult instead of me as they created this video!
    thank you for this tutorial video, it worked for me!
    I sent an unlink request email on 23rd August, got a reply that day. I filled out the form on that day and then today on the 26th August I got an email saying the unlink had been completed 💃

    • @whitefangpower
      @whitefangpower  3 года назад +9

      Woah quite fast only takes 3 days. For this dummy account video takes about 15 days to unlink. Nevertheless Glad to Help and Happy Genshin!

    • @jamioop
      @jamioop 3 года назад +5

      God i hope that happens to me too. Aloy will be released in 2 days and i just fill out a form just now. Plsss

    • @dariusnexus3377
      @dariusnexus3377 3 года назад +1

      @@jamioop did yiurs got unlink now?

    • @editingtutorialz7027
      @editingtutorialz7027 3 года назад +1

      THAT FAST???

    • @katiesaeyo
      @katiesaeyo 3 года назад

      @@editingtutorialz7027 yup, I was surprised too!

  • @StimuluusChecks
    @StimuluusChecks 6 месяцев назад +1

    who do I email if the account is on ZZZ?

  • @user-zo2rj8xi1b
    @user-zo2rj8xi1b 3 года назад +13

    i hope the unlink process doesn't take too long because I wanna try to get Raiden shogun before her banner expires :/... also I heard it's avg 14 days but I hope it gets done sooner and today is my 3rd day since I've gotten the form to fill
    update- it worked, it took around a week to unlink

    • @whitefangpower
      @whitefangpower  3 года назад +2

      hope for the best and happy genshin.

    • @user-zo2rj8xi1b
      @user-zo2rj8xi1b 3 года назад +1

      @@whitefangpower thank youu!

    • @luiginamas
      @luiginamas 3 года назад

      Hello, could you answer me something pls, what did you fill in others and how did you put in your playable characters?

    • @luiginamas
      @luiginamas 3 года назад

      In numbers or the name with this _

    • @nish3773
      @nish3773 2 года назад

      Awesome! It's going on a week since i sent my email, did they send you an email to confirm they unlinked it or did you just manually check?

  • @kaisrw0
    @kaisrw0 2 года назад +1

    How can you open the place with friend requests there was what do you press on ps4?

  • @AvrgDush
    @AvrgDush 3 года назад +5

    Hey, will anything happen if i unlink it from an old account then link it to my new? (on ps4 btw) im trying to switch my mihoyo to another psn account and play

    • @SWNYYKWIM
      @SWNYYKWIM 3 года назад

      Did something happen to you or did you manage to change the account without anything happening?

    • @AvrgDush
      @AvrgDush 3 года назад

      @@SWNYYKWIM i didnt change it

    • @SWNYYKWIM
      @SWNYYKWIM 3 года назад

      @@AvrgDush Ok, thanks

  • @belle-bp9oh
    @belle-bp9oh 3 года назад

    they replied in 5 minutes thank you!!

  • @auburnswan
    @auburnswan 3 года назад +30

    I've already done it but just to make sure , this wont mess up anything on my main account on America , right? I accidently logged into Europe after being a PC player for so long. Usually on PC I'd alternate between the 2 . I just want to make sure that my main account will be fine.

    • @whitefangpower
      @whitefangpower  3 года назад +7

      if you entered it correctly the uid of the psn id that want to be deleted I think it will pose no problem

    • @renzyma
      @renzyma 3 года назад

      May you please give me a reply to what happened to ur account after u sent the email?

    • @whitefangpower
      @whitefangpower  3 года назад

      @@renzyma will get an automated email with a link process. It is in the video the automated reply I got

  • @heartpair
    @heartpair 9 месяцев назад +1

    doesnt work anymore, even with the new email. now im stuck in europe :(

  • @ayzatsparklers
    @ayzatsparklers 3 года назад +5

    Baik broo, boleh meletop kt international channel psl genshin ni 🔥🔥

  • @taxwolkar9195
    @taxwolkar9195 2 года назад +1

    Waiting patiently 😶

    • @taxwolkar9195
      @taxwolkar9195 2 года назад

      Ngl i been waiting for 1week and 2 days. Steel nothing 😤

  • @Jess-xu7ni
    @Jess-xu7ni 3 года назад +4

    hi, thank you so much for the video! i want to ask, once i unliked my PSN account, can i link it to a new PSN account? i want to follow your guide because i can't use my current PSN account for in app purchase bcs the account is made by the shop where i bought my ps4 so i don't have access to the payment and stuff. i won't lose the game data right?

    • @whitefangpower
      @whitefangpower  3 года назад +1

      Based on your comments there is no problem to your link and your data is cross saved. Unfortunately based on this time of writing right now unlinking process is not available as per mihoyo article. This is for those who the game started anew because of wrong server. Other than that, for purchase mihoyo stated that only genesis crystal and purchase can be made form the platform you started from only. So if you started on pc/mobile only through that and you cant purchase from the ps store. This also happens for those who started to play using ps4 platform and their genesis crystal dont carry over when the open the game from mobile/pc.

    • @JeremyRodB28
      @JeremyRodB28 2 года назад

      @@whitefangpower if I start in PSN and I unlink my account of PSN, Will I can buy from PC or mobile?

  • @katherynep1erce
    @katherynep1erce 3 года назад +1

    question, if i unlink my account, which i play on mobile, will i lose my characters on mobile too?

    • @lily-hz3eb
      @lily-hz3eb 3 года назад

      Any updates?

    • @katherynep1erce
      @katherynep1erce 3 года назад +1

      @@lily-hz3eb no unfortunately, im still too scared to do it, sorry

  • @6deathwish617
    @6deathwish617 3 года назад +2

    I have a question: I created my account on Pc and after a while i linked my psn account to the mihoyo account that's on the pc. I haven't made any purchases on the psn account i only linked it so i could get aloy. If i request the psn account to be unlinked, will both accounts get deleted or only the psn one?

  • @anihan8848
    @anihan8848 2 года назад +3

    I know this is late, but for the 'Genshin Impact Account Creation Date' I'm I supposed to write the date I created my ps4/ps5 account that I want to unlink, or my actual account that I Play in? I also have the same question for the server, is it my pc server or ps4/ps5 that I accidentally entered ?

    • @sojoud8332
      @sojoud8332 2 года назад

      put the date you created the actual account, and for the server its linked directly to what region youre in. so if youre in europe and you usually play in the american server, when you log into ps4 the account will automatically be europe’s server and youll start over. to get around this you can make a ps4 account but change the region so that it corresponds with the server you want your account to be with. Here’s a list:
      America server: North America, Central America, South America
      Europe server: Europe, Africa, Middle East
      Asia server: Asia (excluding mainland china), Oceania
      hope this helps you

  • @luduzielxx
    @luduzielxx 2 года назад +1

    when you do that...you lost your progress on hoyopass or on PS4? because I need to keep my progress on my PS4, not HoYoPass

    • @cheesecake7471
      @cheesecake7471 2 года назад

      as long as you have it linked to another device (like mobile) then your data will be perfectly fine. when it asks for email, put the email of your playstation account. all it will do is unlink the psn from the account itself, not delete any data

  • @kiwakamo
    @kiwakamo 3 года назад +11

    i love you bro, no homo

  • @yxiaanjj8329
    @yxiaanjj8329 3 года назад +2

    HELP. I started my main on my brothers old PSN account and I filled out the form thinking it would just unlink that specific psn account so I can link it to my own psn id NOT DELETE LITERALLY ALL PROGRESS EVERYWHERE. I'm AR58 and spent so much money and time on this game. I'm crying so much right now is there a way to reverse it?

    • @yxiaanjj8329
      @yxiaanjj8329 3 года назад

      I WISH I HAD SEEN UR VIDEO BEFORE DOING IT OMG 😭😭😭😭

    • @whitefangpower
      @whitefangpower  3 года назад +1

      Oh dang it maybe contacted mihoyo support and show all your purchase and everything. But if everything is deleted and I got nothing to say. Im sorry to hear that Ar 58 took about a year man. Thats why I created two part of the video as unlinking is only for wrong server not for successful linked account. Btw thank you for the share and we can warn anyone else before they make the same thing.

    • @whitefangpower
      @whitefangpower  3 года назад +1

      @@yxiaanjj8329 Did they sent warning email regarding they will delete your account? Some got it and cancel the unlinking process because of this.

    • @yxiaanjj8329
      @yxiaanjj8329 3 года назад

      @@whitefangpower I haven't gotten a reply yet. I reached out to CS and also filled out the form again asking them to please not unlink it and that I made a huge mistake. I hope they will send me the same email they sent the other person in the comment section instead of just unlinking it.
      The english description makes it sound like you won't lose your progress on mobile/pc if you unlink your psn that's why I did it. It says "Genesis crystals won't transfer to mobile if bought on PSN, convert to primo gems prior to unlinking to avoid any losses" It's very misleading.

    • @whitefangpower
      @whitefangpower  3 года назад +1

      @@yxiaanjj8329 hope for the best. kindly update your cases for our community thanks.

  • @jeannets785
    @jeannets785 3 года назад +5

    Ok so after I did the form the next day i got another email saying if i unlink my psn account it’ll delete my saves but i linked my psn account on mobile because i want to main on mobile so what do i do do i agree on the email or disagree. Edit: as it turns out its gonna delete my save data so i declined i was shaking now i dont know how to unlink it :(

    • @whitefangpower
      @whitefangpower  3 года назад +1

      It is because your account is already cross saved and the progress of your mobile account is on ps4 unlinking will make affects your account. But if the game starts anew like in this video I show unlinking will not affect the main account.

    • @jeannets785
      @jeannets785 3 года назад +1

      @@whitefangpower so it will delete the cross save I did on mobile?

    • @whitefangpower
      @whitefangpower  3 года назад +1

      @@jeannets785 I never seen have people in the comments section or reddit managed to this. Too much risk because your main account might be affected and deleted also. So to be safe dont do it until mihoyo release an article it can be done.

    • @jeannets785
      @jeannets785 3 года назад +1

      Oki ty

    • @yxiaanjj8329
      @yxiaanjj8329 3 года назад +1

      YOU CANT UNLINK IT EVEN IF YOU LINKED IT TO MOBILE, DONT AGREE. I filled out the form too bc someone one reddit told me I would be able to unlink my main account from psn and now it will probably get deleted. I'm AR58 and shaking too. They haven't send me a response email yet and I'm just sitting here hoping the next time I log my progress isn't gone 😭😭

  • @Underwater89388
    @Underwater89388 2 года назад

    If I changed from ps4 to ps5 and I wanna switch the psn account I did it from can I do this without it deleting my account or should I just log on my other account when I wanna play?

  • @kaylee697
    @kaylee697 3 года назад +4

    hii so ive been having this problem for awhile now thus is my 3rd try after being unsuccessful of unlinking my account. It tells me that my request was cancelled due to the inconsistency. do you have any tips?

    • @peachysoul524
      @peachysoul524 2 года назад

      Hello, im having the same problem. Did it work for you now?

    • @kaylee697
      @kaylee697 2 года назад

      @@peachysoul524 hi yes i do! all i did was input the names of my five stars. (i put traveller in mine since it was accidentally created) and other info if you haven't leveled up yet, you should input the adventure rank to 0 and the date of creation of the acc. it had been successful about 3 months ago but only came about this comment now lol

    • @peachysoul524
      @peachysoul524 2 года назад

      @@kaylee697 my unlink request still hasnt been responded, how long did it take for you?

    • @kaylee697
      @kaylee697 2 года назад

      @@peachysoul524 in less than a week or 2

    • @peachysoul524
      @peachysoul524 2 года назад

      @@kaylee697 mine is almost more than two weeks T-T

  • @Yucl_kun
    @Yucl_kun 2 года назад

    So I was kinda stupid and I pressed circle by accident and won’t let me put my account. Makes me start over what do I do?

  • @alexandertheodore6402
    @alexandertheodore6402 3 года назад +3

    Hi! So yesteday I link my main account to PSN for the first time and I did linked it to PSN on my ps4 and everything was fine, and ikd why when I open my main account from my phone the Genshin on my ps4 is logged out (ofc it is) but my PSN got permanently suspended. So can I still unlink it? Please I need your help :'(

    • @whitefangpower
      @whitefangpower  3 года назад +1

      Did you open it simultaneously? Maybe genshin detect unsual activities if it correctly bind (meaning there is no start from new game from your ps4 please dont unlink it later it will delete all your progress). It is a rare case and first time I heard this case and never encountered at reddit also. I think just contact mihoyo support and see what their response.

    • @Ryu.saachan
      @Ryu.saachan 3 года назад

      same as me, my psn account got banned and i cant log in to my genshin in my ps4

    • @whitefangpower
      @whitefangpower  3 года назад

      @@Ryu.saachan I think it is because of sony not mihoyo. Try searching reddit on what is the cause of it. Did you have ever download or abuse free game for ps5 only or sharing your psn account with a lot of people?

    • @Jojo-sh7xp
      @Jojo-sh7xp 3 года назад

      @@whitefangpower i have contacted mihoyo about it, im still waiting for a response but if they don't answer in a week then im going to try this method and hope it would work. I do have a backup account with decent characters but i would rather not go through the trouble of leveling again.

    • @whitefangpower
      @whitefangpower  3 года назад

      @@Jojo-sh7xp Careful not to delete your main account also because your file is cross saved already to the ps4 just put on others for unlinking request and put my psn account is hacked or cannot be opened.

  • @lou7229
    @lou7229 2 года назад +1

    they replied back but with no link? Only the notices. Do I have to wait?

    • @saurabhkarunesh3099
      @saurabhkarunesh3099 Год назад

      How much time did it take to reply back?

    • @lou7229
      @lou7229 Год назад

      @@saurabhkarunesh3099 Hey! I sent in an email with a different gmail acc and they gave me the link. its supposed to come with the notices

    • @Eren8544
      @Eren8544 Год назад

      @@lou7229 me too only the notices , what I suppose to do with this ?

    • @lou7229
      @lou7229 Год назад +1

      @@Eren8544 you'll have to email them again using a different account. but i think u can still use the same acc? just try again :)

    • @Eren8544
      @Eren8544 Год назад +1

      @@lou7229 Thank you brother

  • @عمرمحمد-ط3ص6ع
    @عمرمحمد-ط3ص6ع 3 года назад +4

    How do I know if disengagement works?

  • @Ta00_
    @Ta00_ 2 года назад

    Quick question if i unlink it from my other ps4 account can i use it on a different ps4 account thats not logged in?

  • @dragon9402
    @dragon9402 Год назад +1

    I accidentally skipped the link option and now I don’t know what to do

  • @rickynicholas250
    @rickynicholas250 3 года назад +5

    "Upon completion of the PSN Account Unlink, all the original game progress on PSN, including the purchases you made, will be deleted. Please confirm that you read all the notices above and agree to them. Be aware that the action is irreversible. If you still wish to proceed the PSN Account Unlink, please choose"
    This statement is the progress means the account as well? Like ar 56 will be deleted and become ar 0 from start? Or is it like the psn can do a new game and the ar 56 still exist?

    • @whitefangpower
      @whitefangpower  3 года назад +1

      did you put the accidentally new game psn uid or your main account uid?

    • @haazimandy2638
      @haazimandy2638 3 года назад

      @@whitefangpower i have the same question as well. my pc (main account) is on ar 56 and the wrongly linked is the ps4 one. once i do this process, it will delete the progress on my ps4 right? (which is the ar0) and the pc one remains as is. im kinda confused

    • @whitefangpower
      @whitefangpower  3 года назад +2

      @@haazimandy2638 if you put ps4 uid yes only ps4 account is deleted

    • @cheesecakelasagna
      @cheesecakelasagna 2 года назад

      @@whitefangpower Thank you so much!

  • @buggzbie
    @buggzbie 3 года назад +1

    how do you change the playstations region? do i just have to change it in the store or..?

  • @fritz7885
    @fritz7885 3 года назад +4

    I would like to ask a question, if I only have this account on my ps4 and unlinked it will my process be deleted? Is there a way to unlink it without having my account reset.

    • @whitefangpower
      @whitefangpower  2 года назад

      try contacting mihoyo support and explains your situation and kindly update here the response. As far as I know successfully linked account will risk main account deletion.

  • @Robin503
    @Robin503 3 года назад

    I don’t understand, So i tried to link my mobile asia server progress to eruope ps4 and now i start at lvl 1?
    Has my mobile progress also been replaced with this lvl 1 now?

    • @mewtou
      @mewtou 3 года назад

      No. But you need an asia Playstasion account if you want to play on asia server

    • @whitefangpower
      @whitefangpower  2 года назад

      you need asia psn id. it starts at lvl 1 as shown in the video.

  • @g.gerona6531
    @g.gerona6531 3 года назад +11

    Hello sorry to bother and thanks for the video! I have a question. What do i put on the question: "3. In which location/region did you create your Genshin Impact account?" I normally play on Asia (mobile) but accidentally linked it to the wrong server on my PSN account (America). Do i put Asia or America on this question?

    • @hardyhardy3700
      @hardyhardy3700 3 года назад +1

      go put america
      he played on America then wrong server on japan, so he put asia on the video

    • @jeannets785
      @jeannets785 3 года назад

      So do I put the region that I have on my mihoyo acc so like basically mine is Europe so do I put Europe?

    • @whitefangpower
      @whitefangpower  3 года назад +3

      put the wrong new game ps4 account server

    • @whitefangpower
      @whitefangpower  3 года назад

      put the wrong server not your main account server

    • @g.gerona6531
      @g.gerona6531 3 года назад +1

      @@whitefangpower thanks so much!

  • @awadh_bayusuf
    @awadh_bayusuf 3 года назад +2

    I made a genshin impact account and linked it to my psn acc but I want to link it to my new psn account how do I do that pls reply

    • @thinkaboutit9985
      @thinkaboutit9985 3 года назад +2

      Same question here

    • @awadh_bayusuf
      @awadh_bayusuf 3 года назад +2

      @@thinkaboutit9985 if u have found a way let me know

    • @thinkaboutit9985
      @thinkaboutit9985 3 года назад +1

      @@awadh_bayusuf will do

    • @whitefangpower
      @whitefangpower  3 года назад

      Right now at writing based on the article unlink is not supported maybe you can try others. The solution in this video for those who linked to wrong server or region. If you successfully linked and cross save kindly be careful as they will delete that account.

    • @awadh_bayusuf
      @awadh_bayusuf 3 года назад

      @@whitefangpower oh ok if you find a solution to my question ple let me know since I forgot my old psn account and it had my genshin impact linked to it

  • @kizunatouya7142
    @kizunatouya7142 3 года назад +5

    This video didn't have the question in that fill up, the question "In Which location/region Did u create Your Genshin impact Account?" What should I put there?

    • @nhinguyenthixuan4487
      @nhinguyenthixuan4487 3 года назад

      i filled it with my states but i don't know if it have to write province or city??

    • @kizunatouya7142
      @kizunatouya7142 3 года назад

      @@nhinguyenthixuan4487 I'm asking if the region that I created in my psn account that I should put or not?

    • @nhinguyenthixuan4487
      @nhinguyenthixuan4487 3 года назад

      @@kizunatouya7142 i think the wrong serve (ur psn serve)

    • @amanulardh3548
      @amanulardh3548 2 года назад

      Wait soo did it work for you?

  • @harrydiaz7210
    @harrydiaz7210 3 года назад +2

    What can I do if I lost my ps4 and want to use my mihoyo account in my phone so I can purchase crystals and blessings?

  • @lucastavares2500
    @lucastavares2500 3 года назад +5

    Depois de várias tentativas consegui desvincular. Thank you 🇧🇷

    • @DinnDinn
      @DinnDinn 3 года назад

      Qual foi o seu caso? A conta do psn está no mesmo server?

    • @lucastavares2500
      @lucastavares2500 3 года назад

      @@DinnDinn eu criei minha conta no server da América, aí eu pedi pro meu amigo logar no Ps4 dele a minha conta... Só que a conta psn que ele criou pra logar minha conta era japonesa aí quando foi entrar no genshin criou uma conta no server da asia e deu merda

    • @lucastavares2500
      @lucastavares2500 3 года назад

      @@DinnDinn o país da sua PSN que define seu server no genshin

    • @mariaalmeida8732
      @mariaalmeida8732 2 года назад

      Eu costumo jogar na Europa, mas loguei minha conta do pc na ps5 numa psn da América, eu vou perdeu meu jogo da Europa também? Ou ele vai somente deslogar minha conta do servidor da América??

    • @lucastavares2500
      @lucastavares2500 2 года назад

      @@mariaalmeida8732 só dá América

  • @alingabrielpscc23
    @alingabrielpscc23 3 года назад

    Thank you So much! Have fun in your journey traveler!~

  • @pirro6257
    @pirro6257 3 года назад +12

    Que alguien lo haga en español 😔 esto vale oro

    • @eusebio2568
      @eusebio2568 3 года назад

      Lo hiciste? Ayudame

    • @ivertlimachesanchez2497
      @ivertlimachesanchez2497 3 года назад

      Amigo lo hiciste?estoy en el proceso y tengo miedo de perder mi cuenta por favor ayúdame

  • @alinarod5434
    @alinarod5434 3 года назад +1

    i already signed into genshin and accidentally clicked out of the option to link my mihoyo account to my ps4 and i don’t know how to get it back i want my account

  • @helenakosutic1904
    @helenakosutic1904 2 года назад

    hi! i have a question
    so my friend made an account on her ps4 back in 2020 but she never played it after a certain ar(43) and gave it to me, bit i don't have a ps4, i play it on pc and i reached ar 55 by now and was about to purchase battle pass but it won't let me bcuz acc is linked on ps4. my friend doesnt have the game anymore nor do i wanna ask her everytime to buy it in my stead. the server is right, but if i do this am i gonna be able to come back to the same server with all progress i made ? only thing i want is to unlink it from ps4 so i can purchase stuff but im afraid I'll delete the whole progress somehow.

  • @sage3208
    @sage3208 2 года назад +1

    Will this have any effect on my main account? Or will it only delete the account I wanted?

  • @Setako_Stuns
    @Setako_Stuns 2 года назад

    i have question how abaut region doe we need fullyfill it with info that were we created account or were we live now? or aur current location or what?

  • @vargaerik9314
    @vargaerik9314 3 года назад

    Interesting. At the summer, they could unlink my little brother's acc, but they are not able to do it with my account for the 4th time already. And Im giving them the right informations

  • @xTotxlly_Allyx
    @xTotxlly_Allyx 3 года назад

    idk if you can answer this question or not but on my main mihoyo account, i started on pc and chose an american server so i can co-op with my friend who lives in america but when i tried to link my mihoyo account to my ps4, it automatically made my server region to asia (could be because i live in australia).
    so i pressed play on my ps4 and went to user centre to link mihoyo account to my PSN account. then it said i can’t link an existing account or something. so i made a bad decision and made another mihoyo account and started playing til i got to ar 12 cus ya girl was bored.
    so now i’m tryna unlink my second mihoyo account so i can link my main mihoyo account to my PSN account.
    also my dad has also linked my main mihoyo account to his PSN account without me knowing so i’m tryna unlink that one so i can link it to my PSN account.
    so basically my question is, is there a way to change my server region from an asian server an american server on the ps4? like if i unlink my second mihoyo account from my PSN account and unlink my main mihoyo account from my dad’s PSN account and then link my main mihoyo account to my PSN account, will i be able to continue my progress from the american server?
    sorry if that’s really hard to read/understand. im not the best at explaining and there’s a lot going on here. i just really need some help.
    edit: this may help a little if you’re confused.
    main mihoyo account - linked to my dad’s PSN account
    second mihoyo account - linked to my PSN account

    • @whitefangpower
      @whitefangpower  2 года назад

      1. the account that is linked to your dads PSN account is successfully linked and risk account deletion if unlink.
      2. you need to create new psn id which is america region. PSN (SONY) did not provide changing server so the solution is only to create new psn id with america server.
      3. your ar12 will be deleted after successfully unlink but no worries your main account is safe and sound.
      hope it helps and sorry for late reply.

    • @xTotxlly_Allyx
      @xTotxlly_Allyx 2 года назад

      @@whitefangpower i’ve unlinked the psn accounts from the mihoyo accounts successfully. i’ll have to ask my dad about the new psn id thing.
      thank you for your help! it’s very much appreciated!

    • @dawky_exe
      @dawky_exe 2 года назад

      @@xTotxlly_Allyx hi, so you successfully unlinked your main acc from your dad's psn? Cause i'm trying to get my main acc unlinked from my Brother's psn but scared to lose my data, could you tell me how you did It if you managed to do It please?

  • @edssszy
    @edssszy 3 года назад +1

    Hi. Guys I have a question. Can I have 2 genshin impact accounts in my PS5? And how can I do it? I have both the PS4 version and the PS5 version, I tried to log out the PS4 version (by pressing o in the opening screen) and it doesn’t work. I have my main account on the PS5 version and that’s what I’m playing mainly in my PS5 and I have another account that I have just started on my iPad I was wondering how can I play my “iPad account” on my PS5 even if it’s just the PS4 version on it I’ll be fine with it. I was thinking can the Ps5 version have my main and the Ps4 version can have my secondary account. Or is it not possible? Sorry for the confusion. Thanks in advance.
    Ps. Is it possible to create a new user/new psn and then the other genshin account can be played on the other user profile and the main one can remain the same in the other separate user?

  • @joyboy.6492
    @joyboy.6492 3 года назад +1

    Okay so, I tried to log in genshin from ps4 but an error message pips up saying that my mihoyo account is already linked to a third-party account. Honestly I'm so lost and not sure what to do

  • @whitefangpower
    @whitefangpower  3 года назад +37

    PSA: Please DO NOT UNLINK if your account is successfully linked and cross saved. If not you will risk your account for deletion. Kindly read the article here genshin.mihoyo.com/en/news/detail/12389 At The Moment UNLINK is NOT SUPPORTED. This video is for those who have problem linking their accounts because of wrong server and region. Thanks

    • @whitefangpower
      @whitefangpower  3 года назад +1

      You have claimed alloy, bow, sword, and wings. Although you didn't open your ps4 or doesn't have ps4 or you linked it with your friends or stranger psn (you understand the risk linking with stranger psn) then you want to unlink? PLEASE and KINDLY DONT link it at the first place if you want link and then unlink afterwards. I have shown in detail in the first part of the video that this method is for those who accidentally linked with wrong server. Thanks

    • @saltysgene584
      @saltysgene584 3 года назад +3

      @@whitefangpower So once the linking success and I want to unlink Mihoyo's account from psn does my Mihoyo account got deleted too?

    • @manofculture2230
      @manofculture2230 3 года назад

      @@whitefangpower can you make a new tutorial or something since my account has been denied for unlink twice even though I have done everything mentioned in the video

    • @whitefangpower
      @whitefangpower  3 года назад

      @@saltysgene584 yup if the link is success any unliking after that will cause deletion of both psn and mihoyo account.

    • @whitefangpower
      @whitefangpower  3 года назад

      @@manofculture2230 You want to unlink because of wrong server or else? and can you share a bit what is the content of denied email you obtained from mihoyo I need to know what is the root cause first.

  • @fonduuwu5337
    @fonduuwu5337 2 года назад +1

    I have a question that I have many 5 stars, so should I include constellations and ally and traveler? Also I I have an r2 5 stars weapon, should I count as 2 weapons, and for the account data, is it important for the account unlink or it’s all right.
    LASTLY, my reason for unlink is that I accidentally linked the account on my friend’s psn account, so when I unlink my main ar56 acc, will the progress be saved in my pc and mobile, or it will become deleted in all platforms

    • @icesoup
      @icesoup 2 года назад

      i have the same problem

    • @Yazminrosas00
      @Yazminrosas00 2 года назад

      did you add all your 5 stars and 5 star weapons?

    • @blazinvireo
      @blazinvireo 2 года назад

      @@Yazminrosas00 Yeah i did but what do i put for “others” just my 4 stars?

    • @Yazminrosas00
      @Yazminrosas00 2 года назад

      @@blazinvireo I'm not sure I mean I put my 4 stars on there and im still waiting on the email reply :'(

  • @musthafa9598
    @musthafa9598 2 года назад

    Hey, thankyou so much for the videos! Just hv a question, i created my genshin account on ps4, already linked it with my hoyoverse account, can i unlink my ps4 account and still keep my progress on pc/mobile(hoyoverse)? And can i buy in game purchases like blessing or crystals from the google shop etc not from the psn after i unlink it?
    Cuz right now i cant buy in game purchases from other than psn shop
    Thanks again btw!

  • @devo6413
    @devo6413 3 года назад +1

    Hey dude thanks for this.. i just want to ask how many hours or days or from some comments weeks should i expect before it becomes succesful or I give up waiting and try again?? Only around 2 hours has passed and there's still no reply whatsoever..

    • @hiddenmk8253
      @hiddenmk8253 3 года назад

      Did they reply ?

    • @devo6413
      @devo6413 3 года назад

      @@hiddenmk8253 Nah but I messaged in genshim discord technical help. They led me to a pinned message and it says unlinking process takes 10-15 days... Jesus. Linking takes like 30 seconds. I wonder why is it like this. Probably because of sony

  • @Oli_fen
    @Oli_fen 2 года назад +1

    My genshin is connected to a wrong account since i pressed skip instead of link mihoyo account :(

  • @evelynlylia2571
    @evelynlylia2571 3 года назад +2

    bro can i ask? at number 3 he ask creation day, that mean when i created genshin or when i linked to ps4? and about top up receipt number 7... he ask all my top up history (include pc/mobile) or only while i using ps for top up?

    • @whitefangpower
      @whitefangpower  3 года назад

      Just the accidentally new game creation by ps4 also can be used if you didn't remember the creation of your main account. I just left empty for the top up section.

  • @SoTuxy
    @SoTuxy 2 года назад

    Btw how did you get that background it looks cool

  • @resurrection124
    @resurrection124 Год назад

    i should put in the main accounts data or the new account which will be deleted?

  • @KingLucifer666
    @KingLucifer666 2 года назад

    For example, if the account logs into PSN and then changes Gmail, do you think you can log in, because I bought an account

  • @taiga9401
    @taiga9401 Год назад

    I had a question...Can i play on mobile at the time my account still not unlink? Like will be my new progress and artifacts and character lost?

  • @dArK-11a
    @dArK-11a 2 года назад

    They responded after I sent the request immediately :)

  • @Alicia-kn3it
    @Alicia-kn3it 2 года назад

    I have a few questions, i accidentally used my brother's ps4 account when i logged in, so if i unlink the account will i still be able to play in other devices?? (mobile or pc) and will i be able to link my account again to a ps4 account?? (this time my personal one)

  • @alanoya1731
    @alanoya1731 2 года назад

    I need your help, if i have my main acc in america i will put asia ( or other server) in the formulary, and if i click i agree my main acc wil be all fine?

  • @ТарасЗаставний-ж3л
    @ТарасЗаставний-ж3л 3 года назад +2

    I have a question if I unlink a PSN account that was accidentally linked to America. my progress on the server of europe save? just I have there 56 rank

    • @whitefangpower
      @whitefangpower  3 года назад

      If you play two server on one mihoyo id as today there is no way to unlink the account yet. If not you will risk of the deletion of your account.

  • @No1FGC
    @No1FGC 2 года назад

    so you lose everything if you started the game on psn?

  • @alexyerielmtz5222
    @alexyerielmtz5222 3 года назад +1

    Hello, I ask you in the data account part what I should put there, is to put the name of all the characters I have or only in the number of characters I have, the same for weapons?

    • @angeal9249
      @angeal9249 3 года назад

      It is necessary to put the names directly and not the number

    • @quicksilver8071
      @quicksilver8071 2 года назад

      @@angeal9249 but do u have to write the characters u have on your original mihoyo account or the psn one?

  • @sasukeplayer34
    @sasukeplayer34 Год назад

    have a big problem
    I had to create a new user on the Playstation.
    Somehow I managed to get my Genshin account confirmed on my PSN
    I used to be able to buy Google Playstore on my phone in Genshin
    now it doesn't work anymore...
    how can I reverse this?

  • @justmarsi6016
    @justmarsi6016 2 года назад

    I a bit confused cause
    I started playing like a week ago and i have 300 ms,dats toooooo much i cant even play.I havent done so much in my account,like a only have noelle but i dont want my account still remained in that server,so cant i just change server but my account would be same?

  • @DPainRocks15
    @DPainRocks15 Год назад

    Can the unlink work in the same server ?
    Or you would it be easier if there a different server?

  • @laforchettasuprema1110
    @laforchettasuprema1110 2 года назад

    If i wanna Unlink the miyoho but the account is create on the 1.6 and after i connect the miyoho account how i can remove account miyoho and use this with no one miyoho acc on ps4

  • @djjohnson6908
    @djjohnson6908 3 года назад

    If I have a pc account and I link it to my psn and then I unlink it does this completely erase all my stuff I did on pc or just the stuff I did on PSN

  • @antisimpingpills519
    @antisimpingpills519 2 года назад

    Hi! My situation is a little bit complicated, I am a PC player with Europe Ar57 account and linked it to my ps4 but a wrong server (My ar8 america) so I put the adventure rank 8 instead of 0?also Im really scared to unlink it I've been playing for more than a year and is the account details necessary?Please answer if u see.

  • @seuxgi_1648
    @seuxgi_1648 2 года назад

    Wait if you unlink your acc from your psn the genshin accdoesnt get deleted right and can still log in from mobile/pc/other psn acc

  • @somethingcreative1163
    @somethingcreative1163 2 года назад

    Question if it already has a PSN account linked can I log into it on a different PSN account for it to switch to that PSN or do I have to unlink it

  • @fabianong3951
    @fabianong3951 3 года назад

    Hey question Will the unliking process be Cancelled if your playing your account while it's still on the process of unlink

  • @amanulardh3548
    @amanulardh3548 2 года назад

    Is adding the account data necessary? (List of 5 star characters, 5 Star weapons etc) and if yes, I should add that data from my wrong server psn account right? not my PC account correct? pls respong :(...

  • @Greystone
    @Greystone 3 года назад +1

    IT WORKED THX!!!!!!!!!!!!!!!!!!!! i lnked a worng account

  • @esperxx
    @esperxx 2 года назад

    So I mainly play on America I tried to link it to my ps5 and it went to Europe (on the same account) so if I unlink it will it delete Europe only or ALSO delete America

  • @internentcomment1340
    @internentcomment1340 3 года назад +3

    Hey guys for me its took 9 days. I sent the email on 8 september 2021 its only took 9 days , no email from MiHoYo just manual check everyday

  • @gaymerwannabe4919
    @gaymerwannabe4919 2 года назад

    what if I already change to new hoyoverse account but the ps account is the previous email?

  • @kurumitokisaki2287
    @kurumitokisaki2287 3 года назад

    Why when i make a new psn acc the genshin is not full game,its demo...should i download it again?

  • @pabu08
    @pabu08 4 месяца назад

    My problem is that I want to put my progress of my PC account in the ps4 the thing is that in ps4 u have an account and I want to log out

  • @ozsvaldroland2066
    @ozsvaldroland2066 2 года назад

    Hello I have a question if I submitted again the request bc I think I mess some info and if I just remeber wrong they can accept the request? And like I type the AR something 9 and I playing with the game and get like 13 the request is still can be accepted ?

  • @EizanErizawa
    @EizanErizawa 2 года назад

    So i just find out that i cant do top up from google because of the psn acc, so can i do it once i unlink it?

  • @yetanotheruser5888
    @yetanotheruser5888 2 года назад

    for my ps4 when i open genshin it immediately starts loading on its own and doesn’t let me log out i don’t know what to do