Hackers tried to steal $50k from Lakeside couple's bank account
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- Опубликовано: 9 фев 2025
- The Scott’s have banked through Wells Fargo for roughly 30 years in January. They say they’ve been loyal customers and haven’t had any problems with scammers or fraud claims until this year.
In January hackers tried to drain almost $50,000 from the Scott's multiple Wells Fargo bank accounts. The couple says the bank will not refund their money.
“Once they hacked our email name and our password, they were able to go directly in to our account and start working on it,” said Ron Scott.
He takes us back to January 9, when he got a call from his wife Jan. She asked him if he transferred $19,000 out of their bank account.
FULL STORY: www.cbs8.com/a...
Ditch this bank, they have a horrible reputation.
Exactly. How many times does this company have to break the law and rip off their customers before people realize they are the worst bank in our country.
Stay away for BOA
Go with a credit union. don't put your banking information on your phone I know it's a problem to have to go that extra step by doing it the old-fashioned way but hey the old-fashioned way didn't get you hack did it 🤗
Interesting. Never had a problem with WF. Had them 25 years.
happens to every bank dude
wont be surprising is a wells fargo worker working with the crooks
That's what happened to a major ISP when someone from the insider gave an outsider emails of customers in order to spam. No doubt there are crooks within every bank whose heart can turn corrupt in an instant.
Wells Fargo Bank is literally run by criminals.
Your average bank teller makes less than a fast food worker. they start out at $18 an hour, do you really want someone like that, in charge of your money 🤑
@@RoyJNgyou’re partially correct. How scammers work in India, they can be in the same call center (part of the same third party who answers customer service calls). Day shift could be the legitimate business, evening shift could be the scammers, etc.
@@kbh95207 I think there are some places in India or surrounding county now the day and night shift are doing the scams. IRS rep calling and have a heavy "Indian" accent. But then again, now it's basically robo callers sometimes speaking in Chinese as well. Too bad if those people used their efforts of scamming electronically and use it to get a real job, the world might be a bit better, but who knows.
I used to think B of A was the worst bank ever, Wells Fargo has dethroned them.
The crown goes to Chase. They are the worst!
B O A the best bank out there.
Two peas in a pod. If it’s listed on the Stock Market, they are a major problem. Debt is fine…but my money?, no way! Absolutely no apps, no transactions over modern communications, banks know they are not secure institutions anymore, they have gotten in bed online, and will compromise everything you have.
Call FBI immediately when banks refuse to help. They help when money is over 10k I heard, sue Wells Fargo . Do whatever it takes, bank is responsible
The FBI does nothing until it is 2 million or more.
Government is too lazy
No. Contact the media and make it public. Businesses hate negative publicity.
@@cuautemoctgo no lol, fbi is there for a reason, I know somebody that did it for something over 10k and some people got a visit by the fbi after some month or so, no joke
The FBI in recent years have been accused of taking money from so called "raids" and not returning to the rightful owners. Several cases in pending too and unfortunately the media had to be involved.
My aunt had bad experience with Wells Fargo. So all elderly people or elderly family members tell them no to wells Fargo switch banks
dude. they all are bad. f sake
I never banked with Wells Fargo. Hackers are hitting all banks now.
Wells Fargo is the greediest bank in the world. I don’t understand why people choose to keep their money there.
Do the right thing Wells Fargo
Got to leave that bank
Mistake # 1: banking at Wells Fargo! No way would I ever place my hard earned money at that bank. No freakin way!
To this date Wells Fargo is the worst banking institution I've ever had the unfortunate luck of using. Might sound small, but the amount of times Wells Fargo ATMs have been down around me is a joke! I've driven all over San Diego just to get my own money from these DOWNED ATMs! So unfortunate that banking institutions can get away with terrible overall support and no one holds them accountable as long as they pay their tab. Banks should fall under guidelines that protect the customer instead of putting the pin of them because the BANKS failed to act!
This is the equivalent of someone crashing into you and then your insurance doesn't want to pay out! Criminal!
@@chuck7432 So smart, wish I'd thought of that....
Chase is too
@@chuck7432 you cared enough to comment
@@chuck7432 he has 21 likes. U got none
I switched from Chase to Wells Fargo. I hate Chase.
Bank would find ways to charge customers fees, but not find ways to prevent scammers and hackers who steal their customers' money.
Any international wire transfers should only be authorized once the account holder visits the local branch and authorizes in person by providing valid IDs. This will prevent such immediate, fraudulent transfers out of the country.
If it's a domestic account that the money is being fraudulently transferred to, then the money can be retrieved and the scammers apprehended.
But when I tell people and business owners they are at risk of being hacked they look at me like I’m just trying to fear them. They think it’s not going to happen to them.
You need to choose your moment and way wisely
That’s Wells Fargo for you.
This is why i keep my little money under my mattress
Someone could hack you, find out where you live
😅😅😅
THATS right
Corrected the title: "Hackers stole $50k from Lakeside couple's bank account and bank refuses to help"
Nice try. "Tried to" is correct.
it was $30,000 actually.
@@shaggydawg5419 Until they get all their money back, the hackers did more than try. The did.
Use a password manager, always use very strange, enable two factor authentication. Make sure your computers, cellphones are not hacked.
Stop doing online transactions. The big banks get hacked constantly, as do all the governments. I can factually testify to these facts. I managed communications for a major 3rd party vendor for all the major U.S. banks credit cards. Banks are constantly being compromised.
There's always some pieces missing from these stories
@@silentnot4812 They mentioned weak password. The guy owns a web dev company too. Maybe he took security for granted.
I will be contacting my bank to inquire what measures they are taking, bank fraud has damn sure increased.
Another bank with 2FA ? If so absolutely disgusting.
Can't Wells Fargo track where the money was transferred to and get it back?
Why isn't there some criminal agency in the US that deals with this?
If someone robbed $50,000 from you at gunpoint, we'd be all over it, but when somebody does it online, and it's like tough luck.
Why are people still banking with Wells Fargo??
Wells Fargo again.
The first problem that these nice folks did was putting their money in Wells Fargo!!
Protecting your own passwords are your responsibility.
I think most of these scams are inside jobs!!
How did the criminals get their Wells Fargo passwords? Should get a bank alert if any withdrawal over $1,000 per day seems like a reasonable safeguard.
The gentleman in the story said he had a weak password.
Online banking is dangerous!!!
Always have different passwords on all financial accounts. Plus two factor safety alert
That won’t save you from being defrauded by major financial institutions that compromise all their information. Even the DOD gets hacked and compromised.
In central NJ deposited a check at a Wells Fargo bank via the drive-up ATM. An hour later someone withdrew my $ at a Wawa in northern NJ. I reported it immediately. Was not credited till after 30 days. Told it was transaction error. Others using that same ATM had their accounts drained as well.
After this, security contractor was there servicing that same ATM weekly. I check for skimmers and suspicious cameras. There was none but they still figured a way to commit fraud.
People need to be smart and recognize these red flags when you talk to these people on the phone
In the UK the banks are required to restore the funds stolen by fraud.
This is disturbing! Create hard to crack passwords with capital letters, small letters, symbols and numbers.
Some banks never tell people how often to change passwords.
How did the hackers get his account and password?
probably same user/pw sequence used everywhere else to which many have been hacked
Some people tend to used a password thats easy to remember and since it's a hacker I'm sure it wasn't difficult for them to guess the password
Chase and Wells Fargo. Worst. I have BoA and I’m working to find a better bank or a credit union. They’re savings interest rates are a joke.
I dislike these scammers.
You guys do more than the police.
So where did the money get transfered to just go to that bank and track the account holder
Fargo should be taken to Congress and then other banks not able to protect after investing all interest they earned from our deposits to their growth instead of doing enough to prevent Frauds.
Seems like there email password was weak. The scotts have to take responsibility too. Must be vigilant in keeping accounts secure.
Stop having your bank accounts online and in email..
Then its not going to be compromised
I agree 100%. I got rid of online and e-mail banking,and my debit card after I got scammed in Jan. I never banked with any of the banks mentioned in scams.
It does seem that in these News stories that regard an elderly person/couple or anyone of any age that get scammed some of the pieces of the story are missing.
They need to check their computer for malware, to see if there’s a keystroke logger on it.
What was his password, his birthday? Lol
I think older people may not be taking advantage of the security features already available on their accounts. Such as stronger passwords, two-step verification, withdrawal and transfer limits, real time notifications on your cell phone. You have to be proactive.
Banks are not educating older people how to be proactive. My account got hacked in January and I asked the bank what can I do to prevent this from happening again and what systems are in place. I was told by the bank, these scammers are clever and nothing can be done to stop it. My new debit card was hacked before I had a chance to activate it. Now, I don't do online banking or debit cards.
They hacked it or you gave away your username and password???
How did the scammers get username and password??
They hacked him because he didn't have good passwords for his email which places a lot of responsibility on him but we aren't talking about him being hacked and having a few hundred dollars transferred instead over $50,000 was withdrawn from his account and this is a problem because banks should not be moving that amount of money around so easily. There are a host of reasons why banks are required to report any transaction exceeding $1,000 to the Financial Crimes Enforcement Network (FinCEN), including withdrawals, deposits, etc. This law also requires that banks report what looks to be attempts to skirt these reporting rules and avoid transactions being reported.
For example, if someone withdraws $5,000 from one branch and $5,000 from another branch or withdraws $9,999 instead of $10,000. This is because it shows they might be trying to conceal the size of a transaction, in an effort to conceal criminal or terrorist activity. What would be worse is if the hacker hacked their account and withdrew $50,000 and used that to commit acts of terrorism. Then Wells Fargo not securing their account properly could have led to the deaths of thousands of people. Would he be as much to blame for a terrorist who hacked his account and withdrew $50,000 to fund acts of terrorism as Wells Fargo would be for allowing $50,000 to be moved around like it was nothing?
While banks won't automatically deny transactions solely based on their size, they have discretion to deny large transactions or require additional steps be taken before a transaction is processed. There is no reason why they couldn't have prevented this amount from going out so quickly. Debit cards, ATM's and branches have transaction limits for several reasons. In case of Wells Fargo, the daily ATM limit is $300+ depending on account and the daily debit limit is $600 - $10,000 depending on account. The in-branch withdrawal of anything greater than $10,000 would require that the customer provide a reason for the withdrawal.
We should not need to pass a law stating that Wells Fargo shouldn't be moving $50,000 around like it's monopoly money. They failed to protect the account holder money and they allowed someone other than the account holder(s) to gain access to that money by having lax requirements for being able to withdraw $50,000. Thank goodness, it wasn't al Qaeda and Wells Fargo didn't fund $50,000 in terrorism by allowing someone's account to be accessed so easily.
Wells Fargo !!! Is not gonna help you Ever!!!
Wells Fartgo. Why am I not surprised.
They a awful bank to deal with ! They never take care of their clients. I have family and friends who have felt with them for years and left . They don’t care only about there bottom line.
All my bank accounts are buried in my backyard.
Wait, how did the scammers get their password?
Journalism these days 😂
Banks should be held responsible its the Banks liability if they allowed another person to take Money OUT..get a LAYER.
Why are they just adding a two part authentication? If I log in from any Other IP address other than the one I have authorized I will have to receive and email and answer questions that only I have provided the answer to.
You should never do banking without 2FA. Without that extra layer of security a hacker only needs your login ID and your password to start stealing . . . . I don't know why banks still don't make this mandatory for all accounts.
Scammers steal information by putting some type of scanning device on ATM's, gas pumps and the list goes on and on. My credit union gave me a RFID blocking card protector that helps protect identity theft which I did not know existed. When I asked my bank for one, I was told to purchase one at Walmart. Scammers can steal your information by scanning your bank card in your pocketbook or wallet. No one ever talks about that.
Banks should go back to old fashioned banking practices, the new way isn’t working.
Your assets are safe in the banks the rich use like chase. But even more safe if you put your money in assets like houses, or any other properties. Cybercrimes are getting worse by the years
LOL I knew two people who used to have all their money in houses - but went bankrupt and lost all their homes thru foreclosure during the 2008 housing crash. They went from living it large with multiple rental properties to losing all their properties and living in rental apartments themselves. But I agree with you on cyber crimes are insane - they are going to be worse with AI doing the dirty work in the future.
assuming your properties aren't taken over by squatters that you can't get rid of.
Especially when factor in all the tech layoffs. Of course theyre gonna use their skills to do cybercrime. Why would they go flip burgers when they were making 6 figures in tech.
@@shaggydawg5419 squatting is now a felony in GA and FL. These squatters will be removed as soon as possible if they can't provide a legitimate lease. 2 down. 48 more states to go. At least we are trending in the right direction.
@@Baebon6259 I know. Passing law is one thing. Enforcing it is completely different story. I wouldn't be surprised if it the law passes in CA but never enforced. CA loves criminals.
So, how did their email and password get hacked?
2:21 - ... not having strong password protection.
it was likely the same username/pw sequence used everywhere else. although sites never store an actual password, they do store a hash of the password. a weak password can be reconstructed from a stolen hash, to which where cyber breaches of even mainstream sites like linkedin, etc, have occurred on many occasions.
Wells Fargo is a joke.
After being customer’s for that long WELLS FARGO isn’t refunding them their money back ⁉️ I would change bank’s I guess being loyal customer’s for that amount of time doesn’t count for anything and that’s really sad ‼️
This has happened to many people and Wells fargo won’t pay. I’m gonna go to another bank their security isn’t that great
no banks can protect careless, clueless or gullible users.
Elderly folks are a big target for scammers. Their families need to protect them from thieves by monitoring their bank accounts and spending particularly if they are at the age of dementia onset. Structure them about telephone calls, and texts. Monitor checkbooks and credit accts. Maybe best to have them use cash if they are living in independent facilities so thieves can only steal a set amount rather than drain their accts.
Some of them think they GOT IT. Just like some 80 yr olds think they still should be driving ......OLD N STUBBORN...just a guess
@@NkNk-vg8fc That is for Sure. Nobody wants to lose their independence.
Naw, pieces are missing from this story, these Boomers probably provided the scammers with info as well..Boomers better get it together, Deep Fake AI is next😂
And sadly bank numbers are easily spoofed. Some people may wanna head over to the "banks never ask that" website. To get in the know
the old folks wanna talk about personal responsibility but they actively resist learning anything about computers.
When there is money laying around, it is safer to put them in time saving.
Don't bank online!
I wonder if it's coincidence that they have another hack from another new account of different bank or somebody who knows them do it to them
This is why i have NEVER registered to do online banking, i drive my azz to the bank the old fashion way to do all my banking.
I'm still not thinking this is Wells Fargo's fault (No, I don't work for them). You need strong passwords on you bank accounts. It would surprise me if Wells Fargo does not have 2 factor authentication. Instituting that goes a long way to protecting your bank accounts.
YOUR email not the bank. YOU are at fault not the bank. It's not fair but not the bank's fault.
Personally, I go to the bank, withdraw cash and that’s how I live my day-to-day shopping and everything else. You cannot trust any of the credit card machines. I also found two cameras at a bank of America, at the atm machine. in front of a bank employee helping a new customer. She had the most terrified look when me and another guy I told about the camera ripped them off the ATM and gave them to her.
, you need to find a good bank if you get your money out of this fake bank ,
Sad that scammers & crooks have such lucrative professions these days. I'm guessing that this couple didn't have 2-factor authentication on their bank account. Also, who keeps that much money in a regular bank account - especially one that is minimally-secured? Also can't believe that people stick with banks that are literally famous for their shady & unethical behavior in the past. I hope that they can recover any stolen funds.
That's what you gat for banking with Wells Fargo
Hells Fargo.
So they had a weak password that sounds like it could be guessed, didn't have 2-factor authentication turned on, and someone logged in as them and transferred money. And they want Wells Fargo to reimburse them why?
how do you know they didn't enable 2FA?
@@shaggydawg5419They DIDNT....Also setup notifications even if for $1..... The price is right 😂
My bad
I mean what was his boomer password? Password123 😅😅😅
1234567890
Get your money back and Change bank ... Change to credit union
This is why it's so important to VOTE BLUE Democrats care about your safety issues and your livelihood
Yes, they do. That's why they are importing millions of new people, who have no interest in taking a job that might displace you, and there are no criminals and cartel members among them, and it's not true that crimes and murders are happening all across the country at the hands of these fine people coming to join us. Yes, keep voting blue.
It’s their money and it’s the banks job to keep it safe. Wells Fargo makes money off their money!!! Wells Fargo can afford to upgrade their cyber security.
wells fargo are ungrateful banking pgs
When you make a dumbass password like your name and date of birth, what do you expect?
Go with a credit union. Don't put your banking information on your phone.!! You might have to make an extra step or two but that extra step won't get you hacked. old-fashioned way is the way to go. Don't be so spontaneous plan out your transactions. do things appropriately.🤗
Good Thing my bank has a daily limit? But also if there's a deposit than it's on hold til it Clears. Don't Share Passwords n user Names. Be careful Every1. Hope Wells Fargo gets their 30,000.00 back.
Get rid of your bank and go to a credit union easy cheesy
WELLS FARGO SUCKS!
Time for a Scammer Payback
And kitboga, pleasent green, jim, trilogy
How many meat pies does he eat a day. 15 +
Wells Fargo 😂
What do you expect from Wells Fraudo
So there was no report about how it all began? A scammer will not be able to logon to their accounts without the interaction of the account owner. He has a web design consulting company and he got a victim of this. Yikes 😂 you would think he would be on top of security and scams going around. Lmao shake my head
maybe some one put some type of mongering software on there pc might explain why they were having hack after hack just an idea
We started with Aura, recommended by scambaiters
Why didnt the couple use 2 factor authentication? Or face recognition? These are pretty common these days and easy to implement. Sorry, but they should have been wiser.
We aren't talking about a few hundred dollars instead we are talking about an amount that is greater than the amount banks are required to report to the Financial Crimes Enforcement Network (FinCEN). That amount is $10,000 which is why Wells Fargo daily withdrawal limits are $300+ for ATM, depending on account, and $600 to $10,000 for debit, depending on the account. Furthermore, a Wells Fargo customer must provide a reason for a withdrawal over $10,000 to a teller for any withdrawals over $10,000. It doesn't matter how the amounts are structured either. If a customer's withdrawal exceeds these daily limits, they will be declined and if they go above $10,000 in branch the bank has discretion to deny it. Banks even have discretion to close an account if transactions are consistently large. In other words they can say "you are withdrawing and depositing too much too often and we no longer wish to deal with you. Go find another financial institution." Whether someone uses "2 factor authentication" or "face recognition" has no bearing on whether someone should be able to easily move around $50,000. In this case, Wells Fargo allowed someone other than the account holder(s) withdrawal access to an excessive amount of money that is greater than the amount that flags as potential terrorism. Wells Fargo would be required to report a $50,000 withdrawal because of how dangerous moving that kind of money around.
Imagine if instead of just being thieves, the hackers were terrorists who hacked dozens of Wells Fargo accounts and withdrew $50,000+ from Wells Fargo customer accounts in one day and then committed acts of terrorism with deaths totaling thousands or tens of thousands. Who would be responsible for that? The 1+ customers who didn't use "2 factor authentication" or "face recognition" or Wells Fargo for allowing terrorists to access 1 or more customer accounts and withdraw tens of thousands, hundreds of thousands or millions of dollars to fund mass terrorist attacks across the country? The answer to this is obvious, Wells Fargo would be mostly responsible with the customers who didn't secure their accounts being somewhat responsible. If a terrorist organization hacks 100+ Well Fargo's customers accounts and withdrew $10,000 or less from each of those accounts and used the $1 million to fund terrorist acts then that changes things a bit especially if it was in amounts of $20 to a few hundred dollars from each customer's account.
It's very different if it's $50,000+ from 20 or fewer accounts. If it's $100,000 plus from 10 accounts or less that would be even more problematic. If it's $1,000,000 from one account that was hacked by a terrorist organization because some dummy didn't use "2 factor authentication" or "face recognition" then the responsible party is obviously the bank who allows $1 million to be withdrawn in a single day without taking any serious effort to ensure 1) that it is being withdrawn by the account holder(s) and 2) that the stated purpose for the withdrawal makes sense and doesn't create any red flags. They aren't at fault for not being "wiser" or having greater security of their account because they are not the ones who have the money. It's one thing if it was being stored under their mattress and they didn't have layers of security. The fault would be solely theirs. In this case, the majority of the responsibility for that amount of money being withdrawn by criminals or terrorists would be the banks. No one forced the bank to process $50,000 withdrawal and a customer doesn't have that amount of control over this.
For example, let's see a customer try arguing with a bank about a $300 ATM limit or a $5,000 debit limit and that customer will find them saying "sorry, wait until tomorrow if you need to spend more than $5,000 or come into a branch and withdraw it in cash" or "sorry, but you can't withdraw more than $300 from an ATM in a day regardless of the circumstances. IF you do need more, come into the bank branch." It doesn't even matter who it is either since banks even have the power to close accounts of millionaires who want to withdraw or deposit large amounts of money too frequently. Wells Fargo is completely responsible for moving $50,000 so easily and they should be accountable because this sort of thing is a serious issue if it's turned into funding of terrorism. I'm sure these customers are grateful that their $50,000 wasn't used to fund nuking D.C. but if it was it wouldn't be their fault. It would be Wells Fargo's.
That’s why all my money in crypto stable coins in cold storage 😅😜
Boomers lmao.
Wells Fargo is one of the worst