Top Five Things NOT to do at a Bed and Breakfast - Innkeepers B&B Pet Peeves
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- Опубликовано: 30 июл 2024
- I asked over 100 Innkeepers to share their biggest pet peeves with guests...here are the top 5. If you are considering staying at a B&B, and have never done so, it is really worth your time to watch this video. Staying at a B&B is not quite the same as staying at a hotel.
For more details, read all about what NOT to do when staying at a B&B. www.mikesroadtrip.com/bb-pet-p... Top 5 Innkeeper pet peeves.
Hi Mike, we run a small family run B&B in the UK and I really appreciated your video. I concur that these are 5 pet peeves that can be annoying. The vast majority of our guests and polite and thoughtful but you can get some guests that you just can't please. My biggest annoyance are the guests that threaten you with a poor tripadvisor review if you don't do 'x' especially as you've worked really hard to get the positive reviews up.
+Rick Hustwit Hey Rick...thanks for the kudos and for sharing. That indeed is a tough one. Hope you'll subscribe to my channel. Cheers!
+Mike's Road Trip - Subbed!
im solo traveller oftentimes some guest are inconsiderate as if they came out from jungle really no respect to the property and no manners dealing with other guest ..
Aa
Yay, manners and civility! 🙏🏼😊
Laura Llama Indeed
Hi Mike! Great video and I agree with Mairin, nicely said! One of the ways I try to help my guests with arrival time is to send a text on the day of arrival letting them know when their room will be available for check-in and asking them to please advise me of their projected ETA. My guests have really appreciated that and it helps me plan when to run errands, etc. Hope you can make it to Texas sometime!
+Diana McBride Oh, that's a wonderful idea...thank you for sharing! What part of Texas are you in?
+Mike's Road Trip Granbury, Tx, just south of Ft. Worth. We previously owned an inn in Abilene, KS for 18 years, and in 2013 opened the Iron Horse Inn in Granbury, TX.
You say it so nicely Mike...thanks!
+Mairin Ui Mhurchu Awe...thank you.
Nicely done Mike. I'm sure all Innkeepers will appreciate this video. Our B&B is in Westborough, Massachusetts USA. Thank you for including not to hang wet towels on the furniture. We love this business and meeting people from all over and do everything we can to make our guests comfortable and welcomed. If you ever visit MA we would love to have you stay with us. How do I subscribe to your channel. I might include a link to this video in my confirmation letters.
+Deborah Bergeron Thank you! I appreciate the offer! I was just in Boston this past summer and while I have no immediate plans to visit MA, that could change. There should e a subscribe button right under the title of the video (below the video player). You can also go directly to my channel which is: www.RUclips.com/MikesRoadTrip Thank you so much for watching and for subscribing. All the best, Mike
Thank you for this! As a B&B proprietor, you are right on the money.
My pleasure Wendy. Glad you enjoyed it. Cheers, Mike
I loved your video. Very informative.
Awe...thank you, glad you thought so. Thanks for watching. Hope you will check out some of my newer videos. Cheers, Mike
Great topic 👍😊Thank you 🙏
Thank you. So glad you liked it. Hope you'll check out some of my newer videos. Cheers, Mike
Great video. I've never stayed in one of these and I've found that there's one several in my area. I'm hoping I can stay in one of these in my area soon.
+Darrell Waters Thank you! What area, I can tell you if I've stayed at any near you.
Also don't go snooping around.
There is one B&B I have come many times in the past. Sometimes there are other guests, sometimes I'm the only one. One time when I was the only guest I woke up feeling quit sick. They said I could eat breakfast with them [or try ro] and after that they brought me to the trainstation. That was very nice of them.
Good tip. Ah, that's was very nice of those innkeepers. I have met a lot of fantastic people staying at bed and breakfasts.
Agree about check in times. I'm sure guests do not read this in their confirmation info ( despite being in bold, large font and neon ink!) Late arrivals are usually greeted with 'we were getting extremely worried about you, expecting you xxx ago, is everything all right? This usually works (not worth starting off admonishing them for being late). One couple I greeted replied, oh we'd never have made it for that time!
A courtesy call at 6 pm should suffice. If you are confirming a reservation I think that informing them of a cancellation or late policy might help ensure they are either on time or 100% guaranteed to show up.
I always try to be a lil bit early
great video mike..........
quincyrick Thank you! Really appreciate it. 🙏🏻
I sent you an e-mail or filled out a form on your web site above and I told you basically where I live and there are Bed and Breakfast places near where I live.
I realize the age of this video but if anyone happens to read through the comments, letting your hosts know of special requests or requirements should be a must as well, specifically in the dietary and mobility side of your visit. Mike mentioned this for a moment in the video but he's right, bigger hotels and motels generally have anything and everything on hand to accommodate their guests, B&B's do not. Great video Mike, glad you were able to share because some just do not know. But the fact that you were able to limit this list to only 5, was great. :)
Thanks so much Nicole, for both watching and for the kudos. Cheers, Mike
New friend here today of your channel. Very informative and I appreciate your time. Looking forward to catching up with your videos. HUGS and GOD bless you all from NY State by Pennsylvania border and the Original Woodstock NY 🤗
Thank you...much appreciated. Love that area you are in, have road tripped all over upstate NY and PA. Cheers, Mike
Great Video
Why thank you Susan!
Thanks 😊
You're welcome. Hope you found it helpful.
I’ve always wanted to go to bed and breakfast, never have but perhaps one day I will, and I definitely will go by the rules! My little space where I live reminds me of one tiny cute adorable simple peaceful blessings! Thank you for sharing!, God bless!
Hi Robin, a B&B can indeed be a wonderful experience. Hope you get a chance one day soon. Thanks for watching. Hope you will check out some of my newer videos. All the best, Mike
@@RoadTripTravel , Hi Mike! Thank You, and I Will check out those videos, Hopefully soon visit a Bed and Breakfast, can’t wait! Have an Awesome Journey, Blessings!🌅
Nice video Mike . I wanna buy my parents vacation home in Portugal and do a B&B maybe even lunch and dinner . can raise my own livestock and garden and I love cooking . just gotta save up !
Thanks. Sounds fun! Good luck.
That's a big order to fill. People tend to be out during the day and sometimes come in late. Maybe the option of a meal, one or two nights during their stay, unless it is in a remote area. You have to have a life too. I was planning to open a B&B back home and I had decided that I would offer tea or a cool drink, cakes and pastries about two evenings a week if guests were in but unannounced. More like a little tea gathering. My present B&B host would offer me a meal on Sundays, if I was around, which was a nice gesture. I was given so much that I had food for 2 days.There is too much work involved if you don't have staff, which is expensive to cover all those duties.
B&B operators are obnoxiously intrusive. What I love about hotels is their anonymity. If I’m enjoying the spa tub, I don’t want someone knocking on the door.
About to head to my first B&B looking forward to a new experience
Spencer Jones Fantastic, hope you enjoy the experience. Where will it be?
@@RoadTripTravel I stayed at The Squibb House in Cambria, CA. It was a beautiful home built in 1877. I loved every moment of my stay.
@@SpencerJ289 So glad to hear!
I want to stay at the River House Inn; Snow Hill, Maryland. It's not far from where I grew up and it's beautiful. It'll be relaxing way to shake off the city. Of course I'll be by myself, but I have several relatives that live in the area. Thank you for listing the pet peeves. Believe me, I won't violate any of them. PEACE
Thanks so much for watching. Hope you have a great time in Maryland.
i subscribed...great channel
+Dawn Permenter Oh, thank you so much. I appreciate it! :-)
I dream of owning one someday!
Mia Don't dream just do it!
***** you need money to make it happen!
me too
my retirement plan
Filip Novakovic right? I’m opening one in Croatia in the next year!
I live in Hawai'i. On the news shows, there are people who oppose bed and breakfasts. I have no problem with the bed and breakfasts. Why do they have problems?
Competition for the hotels, that's way! So many cities have lobbyist fighting against Airbnb too.
Thank you --
Nobody likes competition. The small business is an endangered species
How much money does it cost to stay at a pretty, clean, fun B&B?
It depends a great deal on the location and demand. Typically 20-40% less than a comparable hotel, and, most of the time you get breakfast included.
cool,but Burgundy color there has to go very dated.
peace on earth Thanks for watching.
I agree with the things in the video but my peeves are make up and fake tan on my white towels, breaking things and leaving without owning up, wanting to cook in the kitchen. Saying everything is great when I ask for feedback and then posting negative comments online. Eating hot food in the room , especially Indian take away and spilling sauce on the nice bed covers and cushions.
Wow, those are quite a few. Thanks for sharing, and, for watching.
B&B hosts should make a practice of staying in their own rooms to see what their guests really need. Example provide t.v. trays or small tables for snacks & food, add extra power cords or outlets for charging things, spend a night in the bed to make sure the matress & sheets are comfy, use the shower to make sure the water's working, check the windows at night to make sure there's not glaring light coming in, check for loud or annoying noise conditions, etc. Basically the room might look pretty but can your guests really live in it 🤔
You may think it may be a bit tacky, but have a nicely worded arrival sheet like hotels do. For instance, in the tropics, once you carry food in the room, you will end up with ants. State a reason why food is not allowed in the bedroom. A sign for the courtesy of the other guests in the kitchen: please wash your dishes if you use them when not at breakfast. Please don't play your music loud could be on your arrival sheet written nicely under the courtesy list for other guests. I stayed in a B& B and one of the guests left his dishes in the sink. He was an old customer and should have known better. I think the owner should have a handout nicely written upon arrival. I also noticed that a visitor was in the bedroom with one of the people staying there. That should not be allowed and I did not like that. That is how your house becomes a brothel. I think the solution is to have some reasonable guidelines and it is up to the people to go somewhere else. If a guest needs visiting guests in their bedroom, they should check into a hotel. It is very disrespectful to somebody's home and other guests. There is a living room and patio for the purpose of a visitor.
@@theodorejay1046 I agree with you. Spend 2 nights in each room and see how the mattress feels. Again, a feedback form helps. That is the only way a business can be improved. Update according to trends. I stayed at a small place in Tobago. Not one brochure or piece of information was available. Yes, a friend was picking me up, but there was no information for me to make decisions. I told the owner that brochures and other places for food; shopping, etc in the neighborhood should have been provided..I noticed the same thing in another place. We need a list of information. I being a 2 to 4 week's guest, I need a list with the following: taxis; both private and public transportation, hairdressers, somewhere to do my mani/ pedi, SIM card, eating places, etc. Don't take guests for granted. It takes a simple updated list to hand out on arrival to cover all these things. Be informed about what is going on in your city. Brochures can be obtained from the tourist board. I do it when my friends visit and give them on their arrival so we can discuss things. Guests need not to feel lost. You are my front desk. If you have the info there, one small conversation will cover all my needs. I surely don't want to be asking questions all the time. I hope this helps any newbee B&B owner.
No eating hot food in the room? You should consider a totally different line of work.
Notice how everything he said is common sense.........or.........should be!!!
Michael Glendinning The problem is that common sense is only common in uncommon people. 😜 Thanks for watching and taking the time to leave a comment. Cheers!
One would think those items would be common sense, but it's not! Unfortunately
Hi my pet peeve is calling a business a mom and pop business that is seriously offensive because then we might qs well call microsoft or google or the parliament a mom and po business.
Life is WAY too short to be offended. Seriously, so many other things to worry about. Thanks for watching though. Mike
you have nice voice . you should be a radio man, lol, thank you for your Video anyway,
Parinaz Nazemi Thank you so much. I hear this often, perhaps I should listen to the comments about getting into radio or voice over work. Thanks so much for watching. Hope you will subscribe for more road trip travel videos. Cheers, Mike
😊👍
Thanks for watching. Glad you enjoyed.
I might have to move in bed and bedreakfast. Until I find an new home
Nice, hope you find a good one. Thanks for watching. Cheers, Mike
Uh oh. I just broke pet peeve number 5. I can only stay 1 night instead of 2 this weekend...when I did ask if I could do 1 night, where hesitated but then said yes. I hope she doesn't mess with my cookies. I will only take 2.
A hotel has a big laundry and staff. It is costly and time consuming to be changing the linen for one night. You also have to do heavy cleaning every time a guest leaves. Plus one night's money is not worth it. I stay at a B&B in my home country for 3 weeks to 1 month. If I go to the sister island, I stay for 4 nights there. Some innkeepers would prefer a guest like me unless I am a problem guest. Then they would tell you, they are full the next time you try to book.
Top tips Mike! We have a B&B in Masham, Wensleydale, North Yorkshire. (www.millgate-masham.co.uk). Only rarely have we experienced some of your 5 things. The overwhelming majority of guests are friendly and considerate.
+Millgate Masham Thanks for watching and for sharing your comment. Glad to hear that you have such wonderful guests. If you haven't done so, please subscribe to my channel. Thank you, Mike
I would think you always have to respect the property no matter where you go. When you are at a McDonald's you respect the property.
Let me ask you this question, do you drive a rental car the same way that you drive your own car? That’s the point I was trying to get across in the video. Thank you for watching. Cheers, Mike
@@RoadTripTravel I have never rented a car. But I am very careful when I drive my own.
Housekeeping AIDE Trainee assignment.. 🏠🏡🏠🏡
Ha, indeed! Thanks for watching. Hope you'll check out some of my other videos. Cheers, Mike
Good common sense list.
Lee Sher Glad you think so.
I'm sorry, but I"d rather not say sicne everyone on yotube will know and I don't know you.
+Darrell Waters Huh? That seems like an odd concern. You can email me if you like.
B&Bs? Why can't you just say bed and breakfast? It's not that hard to say
Why does it bother you so much?
If you need a *MAID* I am a clean * Housekeeper AIDE Trainee assignment 🧹🧹