I worked there at management level and their standards and work practices are bordering on criminal. Someone will be killed on one of their bikes if these practices continue. Please don't be that person and buy a bike from somewhere that actually services their bikes and who puts them through a thorough check process. 2 x 60 point checks does not constitute a 120 point check if the checks are the same but done twice. The collection drivers determine if the bike is 'ready to ride' without a technician looking at it. BE WARNED
Wow! I had sorta thought this could be the case as I saw a few auction bikes appear on the site for sale literally a day or so after the auction ended...good to know!
The other sad thing is they're so big now that it makes it harder for smaller shops to compete. My mate runs a small bike shop in Oxford and says it's hard to buy from the auction now because SBF and the other massive shops buy literally EVERYTHING
They don't realise that by acting like this it actually funnels customers to the smaller shops. They only got so big through loans and they need to sell this year to repay the original investors. Hopefully they disappear up their own A hole.
Was thinking of buying a Ducati monster 696 from these but the reviews are horrendous, the £200 administration fee gets me every time😅😂 for checks they never do anyway. How can you buy a bike without never even sitting on it or at least hearing it run??????. Some of the horror stories on trust pilot are unreal bike engines seizing, exploding, time chains rattling, oil leaks, coolant leaks etc, isn't it about time these are looked into on a national level by a consumer affairs programme.
Went to this dealership in 2022 to look at a ZZR1200 and they would not allow me to start the engine outside before putting a deposit on being a carb bike absolutely essential before purchase. I have been biking since 2004 not once has a dealer objected to me hearing a bike run before purchase. So left and went to Chorley Yamaha within minutes of walking through the door ZZR1200 was outside they gave me the keys and left me to it... 20 minutes later deposit paid bought the bike. Superbike Factory absolute wank avoid!
Thank you for posting this video and it’s been very interesting reading all the negative comments about Superbike Factory. They have a bike that I really wanted to buy but I was already a bit nervous about purchasing site unseen (they are quite a distance from me) and they ask for full payment upfront - I don’t think so and now all of you have confirmed my fears so I am very grateful, thank you. It’s such a shame as it does look like they have an awful lot of decent bikes but, as one other commentor said, they are packed in so tightly. I will stick with my local motorcycle dealers.
I often drop in to the Superbike Factory as I live nearby and the roads out there are bloody great, as you discovered (that was the A537 Cat'n'Fiddle road..take care, it can bite!). It's fab perusing their vast range for half an hour or so. It's a shame the cafe closed down a year or more back. They always tell me it's due to reopen but I somehow doubt it. A shame as they're missing a trick, cafe's always draw in bikers. Would I buy a bike from them? Possibly. However, the bikes have clearly been put straight on the showroom floor without any thought to cleaning or making them presentable. So you need to look carefully and be picky. You don't get any hassle and can wander without being disturbed. Yes, the bikes are often packed closely together but when they aren't I have sat on them or even moved them to get a better look. No-one has ever tried to stop me, just beware that some are alarmed! They will move a bike out for you and leave you to it if you ask. But no-way would I trust their workshop! I would insist on at least a short test ride around their large carpark (why would they refuse?) and if purchased (after some movement on price) I'd take it to a reputable bike dealer or qualified mechanic to be checked over. If you're new to biking take someone with you who isn't. Don't forget, this is a bike supermarket, not a proper bike shop, so don't expect the same service.
I couldn't have stayed in there long either! They would have talked me into buying something for sure!! 😂. SO many nice bikes!! My GoPros start dying early in the cold weather. The colder it is the quicker it dies. Good video man!!
Thanks man. Someone just told me the blue batteries suck and the white label ones are way better. I'll give those a try...I guess snowboarders and skiers don't get the same speeds as us and that wind chill obviously makes a big difference...
Rang up about buying a Z650 RS and trading in my GoldStar. Was informed they didn't take in BSAs as P/ex so gave my business to someone else. I'll never deal with them in the future, that's for sure.
So many beautiful bikes for sure 😎🤟I cured all my problems with GoPro by only using the white batteries since ditching the blue ones no more problems 👌
@@bikehubjapan I am referring to the background music that you have inserted, nobody else. Hence my orIginal comment....." cut the BACKGROUND racket ('music').."
Cheers mate. Next big job is paint and probably changing the rear seat for a genuine YZF750 one rather than the R1 that's on it now. Thinking either a really dark grey or black... decisions decisions 🤔
Re-did a CBT today having been off bikes for over 3 years and had been enquiring about financing a bike with them. May commit to it now next week once I've the money to put a deposit down
Can you sit on the bikes? I was thinking of going just to try out the riding positions of various bikes as they probably have at least one of every bike I'm interested in.
They charged me £250 to deliver a bike to my house less than thirty miles away.I paid £180 to have a bike delivered to my house (private sale)from Newcastle on Tyne total mileage 180 !!!!!!!
i have just bought a bike on here and seeing everything and what people are saying, im shitting myself. the bike isnt with them yet its being delivered to them first. shall i cancel and request a refund? i might follow my gut
Sad fact is there is some nice bikes there, but mixed in with rusty unloved bikes didn't give me any confidence, we buy any bike, well they sure do!!!!
Yeah, I got this helmet off this legend who's a motovlogger. You might have heard of him...I'm just on the way to collect another bike. Winter hack this time...
Called in there and walked around for ages, nobody asked if I needed any help. When I did eventually approach someone they weren't interested and when asked about a certain bike's performance I was told 'Oh I don't know much about bikes' (!) Out of interest I enquired about my bike's trade in value. I was offered 1/3 of what I ended up getting from a smaller local dealer who I bought a new bike from. Shocking place, avoid.
went to superbikes in donnington the bike i was interested in was 'ready to go' according to the salesman and it was filthy, no test ride or anything like that so i said no and bought from a proper dealer
@@bikehubjapan exactly it was ok for walking around and seeing different bikes but not to purchase. I did find another place up at Hinkley by Triumph headquarters and they really looked after the bikes I think they didnt allow a test ride on the used bikes but you could ride a new model. Completely Motorbikes at Hinkley
Loads of bikes and not cleaned or serviced ready for sale 🤬 quantity not quality and a salesman that knew sod all about bikes 🤬 went to look at an XJR1300 and wouldn't start and waited half an hour and he still hadn't got someone to jump start it for me 🤬 walked out disgusted at such sh💩t sevice
Bought a bike from there once, worst thing I ever done but yes my own fault, took 4 weeks after returning bike to get my money back, half the bikes in there look like they've been dragged out of a canal, look on trust pilot
we buy any car , and cinch , stack em high sell em cheap brigade did well during pandemic on the recent bull run on high vehicle prices , but they are now hemoraging cash and losing millions ,as is BCA car auctions who own both ,and i bet the likes of superbike factory are feeling the strain ,got to big to fast ,poor customer care , they wont be around long i reckons ,The nimble smaller dealers will survive
I worked there at management level and their standards and work practices are bordering on criminal. Someone will be killed on one of their bikes if these practices continue. Please don't be that person and buy a bike from somewhere that actually services their bikes and who puts them through a thorough check process. 2 x 60 point checks does not constitute a 120 point check if the checks are the same but done twice. The collection drivers determine if the bike is 'ready to ride' without a technician looking at it. BE WARNED
Wow! I had sorta thought this could be the case as I saw a few auction bikes appear on the site for sale literally a day or so after the auction ended...good to know!
The other sad thing is they're so big now that it makes it harder for smaller shops to compete. My mate runs a small bike shop in Oxford and says it's hard to buy from the auction now because SBF and the other massive shops buy literally EVERYTHING
They don't realise that by acting like this it actually funnels customers to the smaller shops. They only got so big through loans and they need to sell this year to repay the original investors. Hopefully they disappear up their own A hole.
But not BSAs that's for sure.
Was thinking of buying a Ducati monster 696 from these but the reviews are horrendous, the £200 administration fee gets me every time😅😂 for checks they never do anyway. How can you buy a bike without never even sitting on it or at least hearing it run??????. Some of the horror stories on trust pilot are unreal bike engines seizing, exploding, time chains rattling, oil leaks, coolant leaks etc, isn't it about time these are looked into on a national level by a consumer affairs programme.
Went to this dealership in 2022 to look at a ZZR1200 and they would not allow me to start the engine outside before putting a deposit on being a carb bike absolutely essential before purchase. I have been biking since 2004 not once has a dealer objected to me hearing a bike run before purchase. So left and went to Chorley Yamaha within minutes of walking through the door ZZR1200 was outside they gave me the keys and left me to it... 20 minutes later deposit paid bought the bike. Superbike Factory absolute wank avoid!
Buyer beware , the price of the bikes on display isn't negotiable and you can add a £250 service charge to that also !
Thank you for posting this video and it’s been very interesting reading all the negative comments about Superbike Factory. They have a bike that I really wanted to buy but I was already a bit nervous about purchasing site unseen (they are quite a distance from me) and they ask for full payment upfront - I don’t think so and now all of you have confirmed my fears so I am very grateful, thank you. It’s such a shame as it does look like they have an awful lot of decent bikes but, as one other commentor said, they are packed in so tightly. I will stick with my local motorcycle dealers.
They are over priced on everything. They don't give a toss..
much mahalos for the tour🤙🏻
For me it’s the 1997 gsxr 750t in blue and white.. such a classic
Wow, what a selection of iconic bikes! The V-twin variants of Aprilia's are amazing bikes, I wish I never sold mine.
I have to own one some day. Before they become too expensive and get cult status. Still at the affordable toy level pricing now...
@@bikehubjapan my advice.. give these people a very wide berth. Unscrupulous, rude, no customer service what so ever
I often drop in to the Superbike Factory as I live nearby and the roads out there are bloody great, as you discovered (that was the A537 Cat'n'Fiddle road..take care, it can bite!).
It's fab perusing their vast range for half an hour or so. It's a shame the cafe closed down a year or more back. They always tell me it's due to reopen but I somehow doubt it. A shame as they're missing a trick, cafe's always draw in bikers.
Would I buy a bike from them? Possibly. However, the bikes have clearly been put straight on the showroom floor without any thought to cleaning or making them presentable. So you need to look carefully and be picky. You don't get any hassle and can wander without being disturbed. Yes, the bikes are often packed closely together but when they aren't I have sat on them or even moved them to get a better look. No-one has ever tried to stop me, just beware that some are alarmed! They will move a bike out for you and leave you to it if you ask.
But no-way would I trust their workshop! I would insist on at least a short test ride around their large carpark (why would they refuse?) and if purchased (after some movement on price) I'd take it to a reputable bike dealer or qualified mechanic to be checked over. If you're new to biking take someone with you who isn't.
Don't forget, this is a bike supermarket, not a proper bike shop, so don't expect the same service.
I couldn't have stayed in there long either! They would have talked me into buying something for sure!! 😂.
SO many nice bikes!!
My GoPros start dying early in the cold weather. The colder it is the quicker it dies.
Good video man!!
Thanks man. Someone just told me the blue batteries suck and the white label ones are way better. I'll give those a try...I guess snowboarders and skiers don't get the same speeds as us and that wind chill obviously makes a big difference...
This literally heaven
Nice to see lots of different bikes. However, it's the same old problem. They are to packed in close together 😢
Rang up about buying a Z650 RS and trading in my GoldStar. Was informed they didn't take in BSAs as P/ex so gave my business to someone else. I'll never deal with them in the future, that's for sure.
So many beautiful bikes for sure 😎🤟I cured all my problems with GoPro by only using the white batteries since ditching the blue ones no more problems 👌
That's good to know. I guess I better order some batteries then. Genuine GoPro ones or generic ones?
Could you please, very kindly, cut the background racket ('music') it drowns out your commentary and detracts from it. Thank you.
Yes, I'll somehow do that. How do you do that? Please tell me how. Should I ask the manager to turn the music off every time he sees me with a camera?
@@bikehubjapan I am referring to the background music that you have inserted, nobody else.
Hence my orIginal comment....." cut the BACKGROUND racket ('music').."
I thought the donnington site was bigger seemed that way but it could be cos it's got the cafe are too
What is the price of 125 cc bikes😊
Thats my old factory,worked there 20+ plus years .Make sure they show you service history etc
What did you do there?
@@bikehubjapan It was a Extrusion Factory that started in 1985,making UPVC window and door frames etc
Ah, I see what you meant now. Thought you meant the same company 😅
I wonder how they manage to maintain the parts stock necessary to service & PDI so many different makes & models of bike? 🤔 Thought so. *AVOID!*
I want to test ride a motorcycle before I buy it.
Nice video here mukka bike looks nice man
Cheers mate. Next big job is paint and probably changing the rear seat for a genuine YZF750 one rather than the R1 that's on it now. Thinking either a really dark grey or black... decisions decisions 🤔
oops... thought you'd commented on today's video about my street fighter haha. The ZX7R has gone now unfortunately...
@@bikehubjapan you got email address ?
@@thepeakybiker lizking666 at yahoo.com
Re-did a CBT today having been off bikes for over 3 years and had been enquiring about financing a bike with them.
May commit to it now next week once I've the money to put a deposit down
Tell me BikeHub sent you. Maybe they'll give me a free t-shirt or something haha
Can you sit on the bikes? I was thinking of going just to try out the riding positions of various bikes as they probably have at least one of every bike I'm interested in.
We have nothing like that in Somerset would love to have a look
There’s one in Bristol.
They charged me £250 to deliver a bike to my house less than thirty miles away.I paid £180 to have a bike delivered to my house (private sale)from Newcastle on Tyne total mileage 180 !!!!!!!
Hi everyone can someone tell me that which motorcycle engine size is allowed on uk motorway.
5000cc... 😆 😆 😆 "What engine size is 'allowed' on UK roads'... Are you serious?!... FFS! 🙄
Anything above 50cc if you have the correct license.
Is there a cafe in the place that is worth a visit?
Bikes are so close together that you cannot sneak a sit on them.
i have just bought a bike on here and seeing everything and what people are saying, im shitting myself. the bike isnt with them yet its being delivered to them first. shall i cancel and request a refund? i might follow my gut
what happened in the end
Sad fact is there is some nice bikes there, but mixed in with rusty unloved bikes didn't give me any confidence, we buy any bike, well they sure do!!!!
The intro 🤣🤣
Come on England! 🇬🇧
I would love a naked bike. Any. MT09. MT10. Speed Triple. Street Triple. Duke. Love the naked bikes.
I'd love to see you naked 🛏️
@@bikehubjapan Oh no you wouldn't, Hahahahaha
That's a good looking helmet you're wearing 😜😜
Got your step count in?
I'm tempted by the Tuono...
Yeah, I got this helmet off this legend who's a motovlogger. You might have heard of him...I'm just on the way to collect another bike. Winter hack this time...
@@bikehubjapan I heard he's a nob. Or something like that...
Yammie Nob, or New Biker... something like that 😂
@@bikehubjapan 😂😂😂
I woulda tried to hide somewhere and spend a night at that joint obviously I’d never get away with it🤘🏻😎‼️😂
Wouldn't want to know what you'd get up to if you were alone in that warehouse...🤣
@@bikehubjapan the wee gremlin’s that do all the wrenching and oil changes on the overnight shift🔧❓😂
That's where I got my Himalayan from. Customer service was excellent. They thoroughly check the bike through before delivery
I don't know what happened, but I wasn't subbed to you. Just corrected that mistake now. Could have sworn I was subscribed 🙇
@@bikehubjapan I'm pretty sure you've commented before. That happens sometimes
Called in there and walked around for ages, nobody asked if I needed any help. When I did eventually approach someone they weren't interested and when asked about a certain bike's performance I was told 'Oh I don't know much about bikes' (!) Out of interest I enquired about my bike's trade in value. I was offered 1/3 of what I ended up getting from a smaller local dealer who I bought a new bike from. Shocking place, avoid.
The con factory. A mate bought an R1m I think he's spent about double getting it road worthy 😂
went to superbikes in donnington the bike i was interested in was 'ready to go' according to the salesman and it was filthy, no test ride or anything like that so i said no and bought from a proper dealer
Not had one good comment about this company in all these comments 😜 Guess that says a lot about them!
@@bikehubjapan exactly it was ok for walking around and seeing different bikes but not to purchase. I did find another place up at Hinkley by Triumph headquarters and they really looked after the bikes I think they didnt allow a test ride on the used bikes but you could ride a new model. Completely Motorbikes at Hinkley
Yeah, I could spend ages in the place and my wallet would be shuddering. Ride well. Cheers
Cheers mate. I reckon I'll go back again next time I'm bored...
Kawasaki z900 plz in England showroom
United Kingdom Of Great Britain 🇬🇧 London is the best city in the world and best place for motorbike use business boost forever.
London is the best place to lose a motorcycle
Loads of bikes and not cleaned or serviced ready for sale 🤬 quantity not quality and a salesman that knew sod all about bikes 🤬 went to look at an XJR1300 and wouldn't start and waited half an hour and he still hadn't got someone to jump start it for me 🤬 walked out disgusted at such sh💩t sevice
So many nice bikes to choose from.
Bloody GoPro's. Cut out at the worst time.
I'm thinking it's temperature related now it's cold outside. Wind chill etc.
@@bikehubjapan under 5c kills the battery
Went to the shop at Cheshire to look at t100 bonny omg. They don't prep the bikes place is not 4 me at all
Bought a bike from there once, worst thing I ever done but yes my own fault, took 4 weeks after returning bike to get my money back, half the bikes in there look like they've been dragged out of a canal, look on trust pilot
Biggest bunch of crooks ive ever met, they have so much bad press, I wouldn’t buy a been from them 👎
What you ride
When?
we buy any car , and cinch , stack em high sell em cheap brigade did well during pandemic on the recent bull run on high vehicle prices , but they are now hemoraging cash and losing millions ,as is BCA car auctions who own both ,and i bet the likes of superbike factory are feeling the strain ,got to big to fast ,poor customer care , they wont be around long i reckons ,The nimble smaller dealers will survive
Fingers crossed for the little man!
Cut the crappy music.can hardly hear you
Yes sir right away sir...