He is the guy who gets it from all sides. The customer for anything not right with the car. The mechanic for for what ever work they get (or don't get), flag hours, return work to that tech who is grouchy and/or sucks, to the various managers for not pushing certain products and services, from the parts guy, from insurance and warranties, builds the actual quote etc. etc. I could go on but In all actuality service advisors put in a lot of work and put up with a lot of BS in which a lot people wouldn't be able to handle.
He is actually pretty accurate. Service advisors just sit at the phone while us mechanics damn near are radioactive from eating sandwiches with oil covered hands😂
@@Teal-cnah that shits uncomfortable I only wear them when I’m working lower bay on oil changes but other than that I done wear them cuz I need the dexterity
Service advisors are the desk jobs for the service department of the dealership. As someone who’s worked at a couple dealerships, I can tell you these guys do everything from recommended services to necessary services. They’re the ones you speak to when the mechanic says the repair is gonna cost you thousands of dollars. Or make sure the work on your car was done right before you go home with it. If your car comes back with scratched pain or body damage, they’re the ones who make sure it’s fixed in a timely manner. And if there’s a cheaper way to have your car repaired, like buying parts through them but fixing it at another shop the good advisors will recommend that.
Horse shit... a) no adviser would EVER do that... EVER... Or he's out a job... b) Akaash was completely right: Not a job... Service advisers are the idiots you try to avoid in favor of talking to the mechanic directly... Service advisors are the idiots that try to sell you a 300 buck replacement light bulb for your glove box, where the mechanic will fix it for free with a screw... Genuine example...
@@mcbrite it’s unfortunate you’ve had that experience, the advisors I worked with were some of the good ones that you come across. As I said, if it’s possible for you to do the repair or service at home without straight up destroying your car they’ll recommend it. I’ve seen them go and take the customer to the mechanic and personally the 3 of them discuss the best way to go about the problem. I worked at luxury dealerships like BMW & Mercedes so the quality of service was different, but they treated every car as if it was worth 6 figures even mine which at the time was a crappy Dodge Avenger. Idk what to tell you other than I hope you learned how to work on your own car 🤷🏾♂️
I mean honestly if it wasn't for the service advisor the mechanic wouldn't be working on the car and the service advisor sells the the work so th mechanic can do it if they don't sell the mechanic gots no works
@@juanaaronuribe2271you’re not wrong but let’s still be honest with ourselves. Just because you’re the one doing the work that helps the mechanic do the more important work, doesn’t make u useful. Just a necessary evil🤷🏼♂️
@@nathanblanck9566yes but the mechanic is not doing the most important work I was mechanic at a dealership and I have experience with service advisor and I see first hand whst they do and honestly us mechanics can't do anything if it wasn't for a service advisor they helps make money we dont make money on are own
Yep. I’d never go back to hassling with the nonsense the dealership SA spew, shameless bill-padding and not knowing who is actually working on my car. Much better is the independent shop, certified techs with a passion for my make of car. They know my car’s quirks, tell me directly what’s going on, I appreciate and know them all by name, and my car runs better and faster than ever because of the mutual trust and the fact they do more for my car than the dealership ever would.
No not at all.. and to be more accurate they are more commonly found in dealerships don’t downplay that job because I bet you couldn’t handle taking hundreds of peoples shit in a day and then having to come in at the ass crack of dawn just to do it again the next day
Damn, as a mechanic iv never loved a comedian more than right now😂. He understands the pain a mechanic has with working with a service advisor and hit the nail on the head.
@jtravis108 nah as a mechanic, the writers don't like our brutally honest answers so they change it. Then get mad cause they blatantly lied to the customer 😂 "How long on this one?" "A couple hours, I've got three in front of it" "Uh okay, but they need to be out in 30 minutes" "It's either two hours or they can reschedule" -Tells customer 30mins anyways- "HEY, WHERE IS THIS CAR THAT WAS PROMISED AN HOUR AND A HALF AGO!?!" "I SAID TWO FUCKING HOURS OR RESCHEDULE!"
In all reality, the ASA is the mediator, negotiator, and therapist for the customers who bring their vehicles in. As much as mechanics hate them, they secretly love them because they take all the bullshit from the customer. Lol
God I can imagine that when I work on my motorcycle in summer to fix it and do some small changes my mom yells at me for staying out of the house in sun because I may faint but I can't see shit in the dark and I don't like holding a flashlight
This is how I feel about managers as a engineer in the software world. You can have bad ones that don't do shit. But good ones enable you to do your job better and man do I appreciate them when they do.
@@keanuikaika2282Thanks for dealing with the customers. I’d be fired fast if I had to deal with them going ape mode myself. I’m not the guy who is very good at playing nice when someone’s yelling at me. I NEED a negotiator up there at the desk.
@@cappyjones lol exactly, we charge cause why the fuck would I waste my time changing a filter when I have engine to rebuild. Wasting my time and your money. Plus real work gets slowed down by these little jobs.
He's the guy that gives you a receipt for your $30 oil change and then says he "highly recommends" an additional $4,500 worth of work for the car to be "safe and driveable"
Ok, but if he's recommended that much work, some of it is probably needed. I was a lube tech at Walmart before doing actual mechanic work and we got the bottom of the bottom that all the other shops rejected. Blown out shocks, loose control arms, leaks from every fluid line possible, you name it. Most people don't take care of their cars and it's only really good engineering and material choices holding these vehicles together, and maybe some hopes and prayers too.
@@nateTrh Yea I hear stories from mechanic friends. It's also true that shops don't make money from oil changes, so they basically have to upsell/rely on secondary repairs. My comment was a dig at the franchises like Firestone however that rip ppl off constantly by way overpricing work and making small problems seem major to scare the customers into paying
Mechanics tell him what’s wrong with your car. Customers get all angry and act like 4 year olds when their car isn’t functioning perfectly so service advisors pretty much write up most of the cars, and get yelled at the other 90% the time. As a technician, a good service adviser is very helpful.
As a service advisor, he's the guy that has to deal with you crappy people after you wreck your car. He's the guy that puts together the estimate, keeps you updated throughout repairs, fights with the insurance companies, orders parts, test drives your car after repairs, performs any pre and post scans, and has to handle all of yalls bullshit.
Anyone who’s been a mechanic and an advisor (I know multiple people who have done both cuz I work in the automotive world) would tell you that being a mechanic is way less stressful, keep in mind, stress is the main thing that truly makes a job difficult.
Or like a medical coder at a hospital. Someone else does all the work and then they come in and figure out how to bill for the work to get the maximum amount from the insurance and person having the work done.
They make commission off every service job. I once was on a jury for a court case and they brought out what the person made as a service advisor. Almost 1,500 a week in commissions.
A Service Advisor is a professional who assists customers at a car dealership to understand their car's maintenance or repair options and answers customer questions before they are scheduled with a Technician.
Yep, thugs who lie and take advantage of people who don’t know anything about cars, and are extremely vulnerable at that moment….. might as well be beating up 3yr olds to take their candy.
Am currently an automotive service advisor and former mechanic of 7 years and i will tell you, being a service advisor is HARD! Making 50+ phone calls a day. Handling payments. Hunting down parts. Keeping customer happy. Keeping mechanics happy. First to show up, last to leave. Doing reports and gross profit margins. Its not as physically hard as being a mechanic, but you go home exhausted everyday.
Everytime me or any of my neighbors start working on our cars, all the Automotive Service Advisors around the block gather around and start observing and advising him.
A service advisor is the one that relays information to customers, schedules appointments, and is essentially "the face" of your experience. They're also in charge up upselling and what not. It's a fairly entry level spot in a dealership.
Service advisors are another charge at the dealership. When you pull up to the dealership for service on your car, you tell them what you want done or what “weird noise” your car is making, and they type it into the computer for the mechanic to read. They can make good money.
He's the person who completely miscommunicates, misrepresents what the ACTUAL qualified technician (me) wrote and recommended. I can't spend all day talking to and emailing warranty companies, but I prefer to talk directly with my customers. When "advisor" doesn't know the answer-they just make stuff up and I hate that.
dude is a comedian who doesn't do comdey, just heckles his audience. imagine an audience that refuses to talk back. he would have to call it a wrap and go home.
Oh no. Automotive service advisor is a real thing. It separates the techs from the customers. It separates the cussing and screaming at people who think they are techs when their vehicle is literally falling apart, and an underpaid tech because people will drive with 0 brakes and yell about the tech is cheating them on money. You have 250k on your vehicle, 3 brake pad changes 1 transmission service and 5 oil changes. Then yell at me I'm cheating you out of money because you have 5 kids and don't work. Good stuff.
I personally think the cooks and mechanics should be customer facing. Fuck the customers, someone should put them in their place. Buncha dickheads. Cooks and mechanics don't hesitate to call an asshole an asshole.
As a mechanic, I fucking LOVE this guy's completely cold but SPOT-ON assessment of service advisors. They're the intermediary between the tech and the customer. They're salesmen, which mean they're liars.
you must work for a shitty shop man haha sorry you got shitty writers. Its not always like that man if youre's is really bad i promise you there are shops that arent like that👍
Video shows that Akaash is a true new yorker that has never owned a car. Everyone else that takes their car to the dealership for service knows exactly what he is, the dude at the counter that you actually deal with instead of the mechanics.
I mean it makes sense. One guy knows exactly how the car works, what each part does and how they interact, so he can know exactly what needs to be fixed or replaced. The other guy knows exactly how to fix and replace each and every part, without needing to know how they actually work. You COULD do both, but that would take a lot more time and study, so having two people who do each part separately just makes it easier
akaash be trying so hard to find the funny that sometimes you get bits like this where the funniest thing about it is the fact that he doesnt know what he's talking about😂😂
The automotive service advisor is essentially the receptionist for the mechanics. That's really it. They may know some things about cars, but generally do not. They are there to in process you, and type up the bill.
He the guy that sells you the work that the technician/mechanic finds…and then some more work you didn't know about. Service advisors can make a good living. The good ones make 6-figures annually. -BMW Service Advisor
As a former gm technician. Hes right. The service writers dont do any real work. But they do talk to the customers so i dont have to. So they get a big thumbs up from me
As a diesel mechanic, the service advisor is the person at the front desk with the spotless uniform you talk to, while the mechanic comes in coved head to toe in dirt, grease, and oil.
Used to work as a tech in a dealership. Im so happy that he roasted this service advisor. They are horrible people. They tell the customer what a tech can tell them with better information as to why what needs to be fixed should be fixed or replaced. Overpaid with no real experience.
Service advisor is the guy whom you meet at a car/commercial vehicle dealership when you bring your car there for servicing. He is the one who talks to customers and explains them the issues with car, tells the price estimate and fills up job card and passes it on to mechanics on the shop floor. He basically decides the work to be done depending on car and customer requirements. He is usually on rolls of dealership and not the car manufacturer so the pays aren't as good as say a Customer rep from car manufacturer. You would find SA at nearly all dealerships across the globe. Akaash has never visited a car service dealership.
A service advisor is the guy who adjusts the mechanics rate to half to help the customer, while still charging his 300% parts markup to have it delivered. Then acts like he's the reason your machine was fixed in the first place 😂
He's a translator for the mechanics to the customer so that ppl can understand what's going on. He also deals with the emotional bs so the mechanic can focus.
The service advisor is the guy that sits behind the counter flirting with everything that walks by until it’s time to grab the paper from the mechanics to go talk to the clients and try and convince them that they NEED this stuff done 😅
Service advisors are more important than anybody realizes. Aint no mechanic(including myself) wanna talk to some loudmouth that thinks they know everything and tell them that their car is broken. I know i dont have the patience for that. My dealer would be out of business if us mechanics had to talk to the customers.
He's the guy in the front of your automobile repair center that deals with the customers answers the phone and schedules the appointments and take smokes the pressure off of the mechanic so they don't have to deal with the pain in the ass customers. And as a mechanic I'm grateful for them because I don't like customers I don't like people and the service advisor can deal with them and I can turn wrenches and fix the cars and now I have to deal with the bulshit that almost every single customer comes in with
As a man idk what else I would be doing if I wasn’t getting down and dirty. I love building with my hands, I love seeing houses being built, I live construction sights.
He's the guy who gives you the quote after asking the mechanic.
Basically… coming from an Acura tech of 7 years lol
You got triggered from that 2? Yeah same lol I turn over 14 million a month but never get dirty
@@MountEdgeFightClubare you claiming you make over 14 million a month?
@@bmfsnc8466no, total cost of services quoted, and with that much in quotes, has to be an exotic dealership.
So basically a fake job. 🙄
He’s the guy who works at the front desk at the mechanics or tire shop
Yes!! 😂😂😂😂😂😂😂
He's just too embarrassed to say Receptionist.
@@BaronnaxI mean kinda, but it’s a lot different from being a receptionist too.
Ohh, then he got destroyed for no reason😂
Same as fvcking people who says customer service representative instead of just cashier lmao
He is the guy you bitch at for not having your car ready while the guy that's actually responsible for it is in the back laughing his ass off 😂😂
This is so accurate 🤣🤣 - Chevy Tech
So it's just a receptionist.
You mean customer care service
@@LoganLS0hmmmm yeah pretty much
He is the guy who gets it from all sides. The customer for anything not right with the car. The mechanic for for what ever work they get (or don't get), flag hours, return work to that tech who is grouchy and/or sucks, to the various managers for not pushing certain products and services, from the parts guy, from insurance and warranties, builds the actual quote etc. etc. I could go on but In all actuality service advisors put in a lot of work and put up with a lot of BS in which a lot people wouldn't be able to handle.
“He told you bout that shit for months” 🤣🤣
Shoutout to her trying to stand up for her man. She tried 😂
"a couple times"
@@Jc-pu3cx he been working there for years and all he got was "a couple times" 💀
@@RayTheomosomeone’s value as a human being isn’t correlated to how many times they’ve changed oil
@@bislama3351 oh fr? Damn thats crazy bro.
Dude changed his own car's oil not customers at his job lol
He is actually pretty accurate. Service advisors just sit at the phone while us mechanics damn near are radioactive from eating sandwiches with oil covered hands😂
And when the technicians F up people's cars, they are the ones who have to cover the shops butt.
You ever tried wearing gloves when working on a car
@@Teal-cnah that shits uncomfortable I only wear them when I’m working lower bay on oil changes but other than that I done wear them cuz I need the dexterity
@@hugoandreslozano5489 bruh try nitrile gloves
Wash your hands.
Service advisors are the desk jobs for the service department of the dealership. As someone who’s worked at a couple dealerships, I can tell you these guys do everything from recommended services to necessary services. They’re the ones you speak to when the mechanic says the repair is gonna cost you thousands of dollars. Or make sure the work on your car was done right before you go home with it. If your car comes back with scratched pain or body damage, they’re the ones who make sure it’s fixed in a timely manner. And if there’s a cheaper way to have your car repaired, like buying parts through them but fixing it at another shop the good advisors will recommend that.
Horse shit... a) no adviser would EVER do that... EVER... Or he's out a job... b) Akaash was completely right: Not a job... Service advisers are the idiots you try to avoid in favor of talking to the mechanic directly... Service advisors are the idiots that try to sell you a 300 buck replacement light bulb for your glove box, where the mechanic will fix it for free with a screw... Genuine example...
@@mcbrite it’s unfortunate you’ve had that experience, the advisors I worked with were some of the good ones that you come across. As I said, if it’s possible for you to do the repair or service at home without straight up destroying your car they’ll recommend it. I’ve seen them go and take the customer to the mechanic and personally the 3 of them discuss the best way to go about the problem. I worked at luxury dealerships like BMW & Mercedes so the quality of service was different, but they treated every car as if it was worth 6 figures even mine which at the time was a crappy Dodge Avenger. Idk what to tell you other than I hope you learned how to work on your own car 🤷🏾♂️
As a mechanic thank you for putting this front desk clerk in his place.
I mean honestly if it wasn't for the service advisor the mechanic wouldn't be working on the car and the service advisor sells the the work so th mechanic can do it if they don't sell the mechanic gots no works
@@juanaaronuribe2271 there’s plenty of shops out there that don’t have service advisors and they’re operating successfully without them lol
@@juanaaronuribe2271you’re not wrong but let’s still be honest with ourselves. Just because you’re the one doing the work that helps the mechanic do the more important work, doesn’t make u useful. Just a necessary evil🤷🏼♂️
@@nathanblanck9566yes but the mechanic is not doing the most important work I was mechanic at a dealership and I have experience with service advisor and I see first hand whst they do and honestly us mechanics can't do anything if it wasn't for a service advisor they helps make money we dont make money on are own
Yep. I’d never go back to hassling with the nonsense the dealership SA spew, shameless bill-padding and not knowing who is actually working on my car.
Much better is the independent shop, certified techs with a passion for my make of car. They know my car’s quirks, tell me directly what’s going on, I appreciate and know them all by name, and my car runs better and faster than ever because of the mutual trust and the fact they do more for my car than the dealership ever would.
It's literally a fancy title for "front desk clerk" at an auto repair shop 😂😂😂
Nah it's more than that. It's like being in HRIS, but for the automotive world.
Hahaha its algood, when i worked in the meatworks boning beef we called ourselves "meat technicians" 😂😂
If you talked to the mechanic you wouldnt need anything done to your car because you would be dead and the Mechanic would be in jail
Aka, customer service. Not even good enough to actually work on the cars.
No not at all.. and to be more accurate they are more commonly found in dealerships don’t downplay that job because I bet you couldn’t handle taking hundreds of peoples shit in a day and then having to come in at the ass crack of dawn just to do it again the next day
Service advisors is the guy who calls you when you service your car and tells you that you have to add on all those unnecessary add on services
That’s pretty much it 😂
So a Secretary, basically.
yall dumb af… not every shop is crooks and also whos going to explain why you need something done to your car. Lowest iq comment ive ever seen.
@@Rensunea secretary that tries to convince you to buy unnecessary b.s. for your vehicle.
Lol, still a worthless job. AI will replace this before the end of the year and we still keep mechanics 😂❤
The VERY last line clinched the whole thing real good
Damn, as a mechanic iv never loved a comedian more than right now😂. He understands the pain a mechanic has with working with a service advisor and hit the nail on the head.
He’s the guy that lies to you about when your vehicle will be done. 😂😂
In his defense, the mechanic tells him and then he repeats what he was told lol
😂😂😂😂😂...he keeps on lying then
And what it needs!
@sodvine3486 the mechanic is the liar he is just the messenger how can you not separate the 2.😂 Is it that complicated for you seriously.🤔
@jtravis108 nah as a mechanic, the writers don't like our brutally honest answers so they change it. Then get mad cause they blatantly lied to the customer 😂
"How long on this one?"
"A couple hours, I've got three in front of it"
"Uh okay, but they need to be out in 30 minutes"
"It's either two hours or they can reschedule"
-Tells customer 30mins anyways-
"HEY, WHERE IS THIS CAR THAT WAS PROMISED AN HOUR AND A HALF AGO!?!"
"I SAID TWO FUCKING HOURS OR RESCHEDULE!"
In all reality, the ASA is the mediator, negotiator, and therapist for the customers who bring their vehicles in. As much as mechanics hate them, they secretly love them because they take all the bullshit from the customer. Lol
A tech at my last job called his User Liaison his "meat shield".
God I can imagine that when I work on my motorcycle in summer to fix it and do some small changes my mom yells at me for staying out of the house in sun because I may faint but I can't see shit in the dark and I don't like holding a flashlight
My local car place used to just use cute college chicks at the front desk and they would have no problems, ever
This is how I feel about managers as a engineer in the software world. You can have bad ones that don't do shit. But good ones enable you to do your job better and man do I appreciate them when they do.
Therapist 😂
Honestly, helping people with their car problems is really fucking hard
he's the mouthpiece for the mechanics because if they called you, you would get cussed out and charged even more 🤣🤣
I use to be an advisor. This is all 100% true. We just get yelled at because people don’t want bad news.
As a mechanic I'd like to say thank you for dealing with customers for us.
As a service advisor I appreciate you acknowledging that we deal with customers FOR y’all.
@@keanuikaika2282Thanks for dealing with the customers. I’d be fired fast if I had to deal with them going ape mode myself. I’m not the guy who is very good at playing nice when someone’s yelling at me. I NEED a negotiator up there at the desk.
What you do now?
Simple explanation, he’s the one that tries his best to make sure you pay the highest price for the cheapest work (:
Service Advisor math is the best. "Okay, that was a $150 part, 30 minutes of one salaried guy's labor, and 5 paper towels... That'll be $2600 please."
Not really most of the time they actually try to sell you less than what you actually need
@@gwc_garageas a mechanic, that highly depends on the individual adviser. And they can get away with a lot of shit.
Toyota tried to charge me $60 to change the cabin air filter. I bought one for $15 and spent 30 seconds putting it in. 😡
@@cappyjones lol exactly, we charge cause why the fuck would I waste my time changing a filter when I have engine to rebuild. Wasting my time and your money. Plus real work gets slowed down by these little jobs.
He's the guy who gives you all the bad news so us mechanics dont have to 😂
I’ve never seen someone look more like a service advisor in my life.
He's the guy that gives you a receipt for your $30 oil change and then says he "highly recommends" an additional $4,500 worth of work for the car to be "safe and driveable"
Ok, but if he's recommended that much work, some of it is probably needed. I was a lube tech at Walmart before doing actual mechanic work and we got the bottom of the bottom that all the other shops rejected. Blown out shocks, loose control arms, leaks from every fluid line possible, you name it. Most people don't take care of their cars and it's only really good engineering and material choices holding these vehicles together, and maybe some hopes and prayers too.
@@nateTrh Yea I hear stories from mechanic friends. It's also true that shops don't make money from oil changes, so they basically have to upsell/rely on secondary repairs. My comment was a dig at the franchises like Firestone however that rip ppl off constantly by way overpricing work and making small problems seem major to scare the customers into paying
Mechanics tell him what’s wrong with your car. Customers get all angry and act like 4 year olds when their car isn’t functioning perfectly so service advisors pretty much write up most of the cars, and get yelled at the other 90% the time. As a technician, a good service adviser is very helpful.
As a service advisor, he's the guy that has to deal with you crappy people after you wreck your car. He's the guy that puts together the estimate, keeps you updated throughout repairs, fights with the insurance companies, orders parts, test drives your car after repairs, performs any pre and post scans, and has to handle all of yalls bullshit.
That would be the office manage of a bodyshop, he just tells the guys below at valvoline what type of oil you paid for.
Anyone who’s been a mechanic and an advisor (I know multiple people who have done both cuz I work in the automotive world) would tell you that being a mechanic is way less stressful, keep in mind, stress is the main thing that truly makes a job difficult.
Hes equivalent to a cashier at a grocery store
he probably makes 60 to 100k a year. Yall dumb af. He is selling jobs at a dealership or mechanic shop
Or like a medical coder at a hospital. Someone else does all the work and then they come in and figure out how to bill for the work to get the maximum amount from the insurance and person having the work done.
They make commission off every service job. I once was on a jury for a court case and they brought out what the person made as a service advisor. Almost 1,500 a week in commissions.
More like being in HRIS, but in the automotive world.
So a real job then?
He's the receptionist at a mechanic shop
He's the guy that let's the experts spend their time working on cars instead of dealing with the people and their problems.
Says the mf who stands there and cracks jokes for 2 hours a week 😂
A Service Advisor is a professional who assists customers at a car dealership to understand their car's maintenance or repair options and answers customer questions before they are scheduled with a Technician.
No a technician does all the. The advisor just repeats what he’s told to the customer lol
@@Az2FL I own a shop and your wrong. You need to have knowledge of mechanics and technical work to be a service writer.
@metallicbobby4984 your absolutely correct unfortunately there's alot of idiots out there that do this job and don't know their ass from their elbow.
@@metallicbobby4984 lol I’ve been a mechanic for 18 years and I’ve yet to find a service advisor that knows his shit
Yep, thugs who lie and take advantage of people who don’t know anything about cars, and are extremely vulnerable at that moment….. might as well be beating up 3yr olds to take their candy.
He's the guy that knows just enough spanish to tell the mechanics what they need to fix and what their cut of the work will be
Am currently an automotive service advisor and former mechanic of 7 years and i will tell you, being a service advisor is HARD! Making 50+ phone calls a day. Handling payments. Hunting down parts. Keeping customer happy. Keeping mechanics happy. First to show up, last to leave. Doing reports and gross profit margins. Its not as physically hard as being a mechanic, but you go home exhausted everyday.
Nah we need these guys. Imagine complaining to the mechanic and then the bill gets higher lol.
Everytime me or any of my neighbors start working on our cars, all the Automotive Service Advisors around the block gather around and start observing and advising him.
Basically a mechanic's receptionist.
A service advisor is the one that relays information to customers, schedules appointments, and is essentially "the face" of your experience. They're also in charge up upselling and what not. It's a fairly entry level spot in a dealership.
Got, basically the guy you avoid because he can't help you and knows nothing about cars...
Service advisors are another charge at the dealership.
When you pull up to the dealership for service on your car, you tell them what you want done or what “weird noise” your car is making, and they type it into the computer for the mechanic to read.
They can make good money.
He's the person who completely miscommunicates, misrepresents what the ACTUAL qualified technician (me) wrote and recommended. I can't spend all day talking to and emailing warranty companies, but I prefer to talk directly with my customers. When "advisor" doesn't know the answer-they just make stuff up and I hate that.
dude is a comedian who doesn't do comdey, just heckles his audience. imagine an audience that refuses to talk back. he would have to call it a wrap and go home.
This guy cracks me up! "..he does nothing! He does nothing!.."
He's the guy that figures out how to rip you off more
He’s the guy that adds an hour to time a mechanic told you, and tries to sell you bull crap services and products you don’t really need 😂
Service advisor is the most demanding, and least respected job I’ve ever worked
Oh no. Automotive service advisor is a real thing. It separates the techs from the customers. It separates the cussing and screaming at people who think they are techs when their vehicle is literally falling apart, and an underpaid tech because people will drive with 0 brakes and yell about the tech is cheating them on money. You have 250k on your vehicle, 3 brake pad changes 1 transmission service and 5 oil changes. Then yell at me I'm cheating you out of money because you have 5 kids and don't work. Good stuff.
They're the ones who deal with customers because mechanics don't want to. Talking to people is a difficult job.
I personally think the cooks and mechanics should be customer facing. Fuck the customers, someone should put them in their place. Buncha dickheads. Cooks and mechanics don't hesitate to call an asshole an asshole.
Everyone tryna justify it, but the dude is just a secretary for the mechanics lol
Service advisor is the guy that sells you all the shit u don’t need after the mechanic recommended a repair to fix your problem.
To be honest they're probably the most important when it comes to making the shop/dealership/techs the most money they can.
As a mechanic, I fucking LOVE this guy's completely cold but SPOT-ON assessment of service advisors. They're the intermediary between the tech and the customer. They're salesmen, which mean they're liars.
you must work for a shitty shop man haha sorry you got shitty writers. Its not always like that man if youre's is really bad i promise you there are shops that arent like that👍
This is definitely your funniest bit
The manly version of "I'm just the receptionist"
Sounds like a ladyboy to me.
Paperwork, phone calls, and emails. He does all of that. Also probably deals with pissed off customers daily 😅
Receptionists basically
Video shows that Akaash is a true new yorker that has never owned a car. Everyone else that takes their car to the dealership for service knows exactly what he is, the dude at the counter that you actually deal with instead of the mechanics.
I want to deal with the person who will be repairing. Not his secretary.
I mean it makes sense. One guy knows exactly how the car works, what each part does and how they interact, so he can know exactly what needs to be fixed or replaced. The other guy knows exactly how to fix and replace each and every part, without needing to know how they actually work. You COULD do both, but that would take a lot more time and study, so having two people who do each part separately just makes it easier
Me- "stand up comedian too"
Him-If he say "NO"
Me-For "Indians parent"😂😂
So he is the secretary at firestone
"he looks like a thug but he reads books" maaaaaaan my side is hurting laughing so much at that line.
“Look like you’re supposed to be a thug but your glasses tell me you read”
Perfectly describes a service advisor who couldn’t be a mechanic 🤣
This guy pops up all the time now and he looks more and more like an Indian Bruno Fernandes each time I see him
akaash be trying so hard to find the funny that sometimes you get bits like this where the funniest thing about it is the fact that he doesnt know what he's talking about😂😂
Mechanic, he's a mechanic
No he’s not, he’s the guy you talk to when you take the car in….basically a receptionist for the mechanic
Not a mechanic at all He's basically the communicator between you and the technician (mechanic) at the shop.
He’s literally not a mechanic. He doesn’t touch the engine ever. He might look at tot tho and go tell the actual mechanic.
He's basically the middle man of the mechanic and the customer so he gets the credit for fixing the thing and the fall if it isn't fixed at all
The service advisor is the guy the mechanic talks to so he can “sell” the work that needs to be done, whether it actually needs that work or not 😂
Better laugh or he'll have a hissy fit
Mechanics secretary. That's it. Done.
I was expecting him to say "I know what's wrong with it, it ain't got no gas in it"
The automotive service advisor is essentially the receptionist for the mechanics. That's really it.
They may know some things about cars, but generally do not. They are there to in process you, and type up the bill.
"Thats a fake job" "most jobs are fake ive realized this"😂 Real shit
He the guy that sells you the work that the technician/mechanic finds…and then some more work you didn't know about.
Service advisors can make a good living. The good ones make 6-figures annually.
-BMW Service Advisor
Be glad there is a service advisor, trust me you don’t want to talk to the mechanic, most of us hate people.
He's the type of guy to say "You're windshield is broken," when there is a massive hole in it.
As a former gm technician. Hes right. The service writers dont do any real work. But they do talk to the customers so i dont have to. So they get a big thumbs up from me
As a diesel mechanic, the service advisor is the person at the front desk with the spotless uniform you talk to, while the mechanic comes in coved head to toe in dirt, grease, and oil.
He’s the guy that breaks down what’s wrong with your vehicle so that even Gump could understand
He's the guy that gives you the keys for a car 10 minutes before closing and tells you it's a waiter.
"He's changed oil a couple of times"
Que 🎶🎙Stand by your man
Used to work as a tech in a dealership. Im so happy that he roasted this service advisor. They are horrible people. They tell the customer what a tech can tell them with better information as to why what needs to be fixed should be fixed or replaced. Overpaid with no real experience.
I was a service advisor at one point in my life. Absolutely the most stressful job I ever had. I hated it.
This guy’s vibing Chris Rock x Aziz Ansari and I’m digging it.
He’s the guy that sizes up the customer to see how much he’s gonna charge them before they even tell him what’s wrong
This dude be flamin tf outta his fans 😂😂
I’m a service Advisor. I feel attacked 😂😂😂 love this tho
“I know what’s wrong with it. It ain’t got no gas in it.” -this dude
he helps us understand all the paperwork we get at automotive service centers
Husbands a service advisor. The job is hard, he’s the one who has to listen to the customer complain.
He basically those guys that tells you, taht you need new spark plugs at 20k miles.
Service advisor is the guy whom you meet at a car/commercial vehicle dealership when you bring your car there for servicing. He is the one who talks to customers and explains them the issues with car, tells the price estimate and fills up job card and passes it on to mechanics on the shop floor. He basically decides the work to be done depending on car and customer requirements. He is usually on rolls of dealership and not the car manufacturer so the pays aren't as good as say a Customer rep from car manufacturer. You would find SA at nearly all dealerships across the globe. Akaash has never visited a car service dealership.
Service advisor is one of the best jobs imo lmao
He's the guy who keeps the mechanics from being bothered by idiots who know nothing about cars
😂😂 I’ve worked in the automotive industry for 20 years this is so true they sit in front of a computer and pick up the phone they barley do shit
It just kept backfiring for him answering 😂
"what do you doooo?"😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂
A service advisor is the guy who adjusts the mechanics rate to half to help the customer, while still charging his 300% parts markup to have it delivered. Then acts like he's the reason your machine was fixed in the first place 😂
The best way to put it. You’re middle man between the customer and the mechanic
He's a translator for the mechanics to the customer so that ppl can understand what's going on. He also deals with the emotional bs so the mechanic can focus.
The service advisor is the guy that sits behind the counter flirting with everything that walks by until it’s time to grab the paper from the mechanics to go talk to the clients and try and convince them that they NEED this stuff done 😅
Service advisor is the middle man between customer and mechanic. They get yelled at by both it’s a blast.
Service advisors are more important than anybody realizes. Aint no mechanic(including myself) wanna talk to some loudmouth that thinks they know everything and tell them that their car is broken. I know i dont have the patience for that. My dealer would be out of business if us mechanics had to talk to the customers.
He's the guy in the front of your automobile repair center that deals with the customers answers the phone and schedules the appointments and take smokes the pressure off of the mechanic so they don't have to deal with the pain in the ass customers. And as a mechanic I'm grateful for them because I don't like customers I don't like people and the service advisor can deal with them and I can turn wrenches and fix the cars and now I have to deal with the bulshit that almost every single customer comes in with
he's the one using the machine that tells you what sensor needs replacing 😂😂
As a man idk what else I would be doing if I wasn’t getting down and dirty. I love building with my hands, I love seeing houses being built, I live construction sights.