Increasing Customer and Employee Retention by Fostering a Culture of Caring
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- Опубликовано: 8 сен 2024
- While conventional wisdom indicates that an equal investment in employee experience (EX) and customer experience (CX) would yield equal returns, research indicates otherwise.
In this webinar, you'll learn how to define a culture of caring, the importance of employee experience and ways you can close the loop and utilize roadmaps to improve employee retention.